HP Officejet 7610 User Guide

HP Officejet 7610 Manual

HP Officejet 7610 manual content summary:

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    HP Officejet 7610 Wide Format e-Allin-One User Guide
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    such products and services. Nothing herein should be construed as constituting an additional warranty. HP shall not be liable for technical or editorial errors or omissions contained herein. Acknowledgements Microsoft, Windows, Windows XP, Windows Vista, Windows 7, and Windows 8 are U.S. registered
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    Load cards and photo paper...19 Load custom-size paper...19 Insert a memory device...20 Install the accessories...20 Install the automatic two-sided printing accessory (duplexer 20 Turn on accessories in the printer driver...20 To turn on accessories (Windows)...21 To turn on accessories on (Mac OS
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    or custom-sized paper (Mac OS X)...29 Set up custom sizes (Mac OS X)...29 Print borderless documents or photos...30 Print borderless documents or photos (Windows)...30 Print borderless documents or photos (Mac OS X)...30 Print on both sides (duplexing)...31 Perform two-sided printing (Windows)...31
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    ...60 Check the estimated ink levels...60 Print when one or more ink cartridges are depleted...61 Replace the ink cartridges...61 Store printing supplies...62 Anonymous usage information storage...62 8 Solve a problem HP support...64 Obtain electronic support...65 HP support by phone...65 Before
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    is wrong...70 Print quality troubleshooting...71 Solve paper-feed problems...75 Solve copy problems...76 No copy came out...76 Copies are blank...76 Documents are missing or faded...77 Size is reduced...77 Copy quality is poor ...77 Copy defects are apparent...77 The printer prints half a page, then
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    ...110 Ink cartridge warranty information...110 Printer specifications...112 Physical specifications...112 Product features and capacities...112 Processor and memory specifications...113 System requirements...113 Network protocol specifications...113 Embedded web server specifications...113 Paper
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    )...133 RoHS notices (Ukraine only)...133 Third-party licenses...134 B HP supplies and accessories Order printing supplies online...143 Supplies...143 Ink cartridges...143 HP paper...144 C Additional fax setup Set up faxing (parallel phone systems)...145 Select the correct fax setup for your home or
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    on HP wireless direct printing...172 Print from a wireless-capable mobile device...172 Print from a wireless-capable computer...172 Print from a wireless-capable computer (Windows 172 Print from a wireless-capable computer (Mac OS X 173 E Printer management tools Toolbox (Windows)...174 HP Utility
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    (ADF) • Load paper • Insert a memory device • Install the accessories • Maintain the printer • Update the printer • Open the HP printer software (Windows) • Turn the printer off NOTE: If you are using the printer with a computer running Windows XP Starter Edition, Windows Vista Starter Edition
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    used original HP ink cartridges through HP Planet Partners. For more information, visit www.hp.com/recycle. • Optimize paper usage by printing on both sides of the paper. If the printer has an HP automatic two-sided printing accessory (duplexer), see Print on both sides (duplexing). Otherwise, you
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    3 Control panel 4 Front universal serial bus (USB) port 5 Input tray 6 Output tray extension 7 Output tray 8 Power button 9 Scanner glass 10 Document feeder tray 11 Paper guides Printing supplies area 1 Ink cartridge access door 2 Ink cartridges 3 Printhead 10 Get started
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    printer to prevent possible print quality issues or printhead damage. Avoid removing supplies for extended periods of time. Do not turn off the printer when a cartridge is missing. Back view 1 Fax port (1-LINE) 2 Fax port (2-EXT) 3 Rear universal serial bus (USB) port 4 Ethernet network port 5 Power
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    adjust photo printing options. Displays the Setup screen for generating reports, changing fax and other maintenance settings, and accessing the Help screen. Provides more information about the printer's features. Displays a screen where you can see information about the ink cartridges, including
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    Use the control panel to change the printer mode and settings, print reports, or get help for the printer. TIP: If the printer is connected to a computer, you can also change the printer settings using HP software tools available on your computer, such as the HP printer software, HP Utility (Mac OS
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    . In addition, you can turn off fax printing altogether, saving money on paper and ink, and reduce paper consumption and waste. For more information, see Receive faxes to your computer using HP Digital Fax (Fax to PC and Fax to Mac). Select print paper The printer is designed to work well with most
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    Photo Value Packs conveniently package original HP ink cartridges and HP Advanced Photo Paper to save you time and take the guesswork out of printing affordable, lab-quality photos with your HP printer. Original HP inks and HP Advanced Photo Paper have been designed to work together so your photos
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    your photos. Use only paper that is supported by the printer. For more information, see Tips for selecting and using paper. NOTE: 1 Only single-sided documents can be scanned, copied, or faxed using the ADF. The ADF does not support double-sided documents. NOTE: 2 B-size documents cannot be scanned
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    help on loading originals in the ADF, refer to the diagram engraved in the document feeder tray. 2. Slide the paper guides inward until they stop at the left and right edges of the paper. Load paper This section provides instructions for loading paper into the printer. • Load standard-size paper
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    envelopes Use these instructions to load an envelope. 1. Lift the output tray. 2. Slide out the paper width guides in the input tray as far as possible. NOTE: If you are loading larger-size envelopes, pull up the front edge of the input tray to extend it. 3. Insert the envelopes print-side down and
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    printer is printing. 4. Slide the paper guides in the tray until they touch the edge of the stack of paper. 5. Lower the output tray. 6. Pull out the output tray extension. Load custom-size paper Use these instructions to load custom-size paper. CAUTION: Use only custom-size paper that is supported
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    two-sided printing accessory (duplexer) • Turn on accessories in the printer driver Install the automatic two-sided printing accessory (duplexer) You can print on both sides of a sheet of paper automatically. For information on using the duplexer, see Print on both sides (duplexing). To install the
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    X automatically turns on all accessories in the printer driver when you install the printer software. If you add a new accessory later, follow these steps: 1. Open the System Preferences and then select Print & Fax or Print & Scan. 2. Select the printer from list of printers, and then click Options
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    the printer. Clean the exterior WARNING! Before cleaning the printer, turn the printer off by pressing the (Power) button and unplug the power cord from the feeder. Restore factory defaults This section provides instructions about how to restore your printer back to the factory defaults. 1. Touch (
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    until the power light turns off before unplugging the power cord or turning off a power strip. CAUTION: 1 If you incorrectly turn the printer off, the print carriage might not return to the correct position, causing problems with the ink cartridges and print quality issues. Turn the printer off 23
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    Chapter 1 CAUTION: 2 HP recommends that you replace any missing cartridges as soon as possible to avoid print quality issues, possible extra ink usage, or damage to the ink system. Never turn off the printer when ink cartridges are missing. 24 Get started
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    Print photos Print on special and custom-sized paper Print borderless documents or photos Print documents Follow the instructions for your operating system. • Print documents (Windows) • Print documents (Mac OS X) TIP: This printer includes HP ePrint, a free service from HP that allows you to print
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    selecting the paper size, click OK to close Page Setup and return to the Print dialog. 5. Click Print. Print brochures Follow the instructions for your operating system. • Print brochures (Windows) • Print brochures (Mac OS X) TIP: This printer includes HP ePrint, a free service from HP that allows
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    the software program you are using. Follow the instructions for your operating system. • Print on envelopes (Windows) • Print on envelopes (Mac OS X) Print on envelopes (Windows) 1. Load envelopes print-side down in the tray. For more information, see Load paper. 2. On the File menu in your software
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    the instructions for your operating system. • Print photos on photo paper (Windows) • Print photos on photo paper (Mac OS X) • Print photos from a memory device TIP: This printer includes HP ePrint, a free service from HP that allows you to print documents on your HP ePrint-enabled printer anytime
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    . 3. Follow the instructions on the control panel display to select, edit, or print the photos. Print on special and custom-sized paper If your application supports custom-sized paper, set the size in the application before printing the document. If not, set the size in the printer driver. You might
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    in the printer. NOTE: Borderless printing is only available in some applications. Follow the instructions for your operating system. • Print borderless documents or photos (Windows) • Print borderless documents or photos (Mac OS X) Print borderless documents or photos (Windows) 1. Load paper in the
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    of media automatically by using the automatic two-sided printing accessory (duplexer). NOTE: 1 Two-sided printing requires an automatic two-sided printing accessory (duplexer) to be installed on the printer. NOTE: 2 You can perform manual duplexing by first printing only the odd pages, flipping the
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    the following topics: NOTE: 1 The printer must be connected to the computer and be turned on. NOTE: 2 Before scanning, make sure the HP software is installed, and on Windows computers, make sure the scan feature is turned on. NOTE: 3 If you are scanning a borderless original, load the original on
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    the HP printer software (Windows). In the window that appears, select Print, Scan & Fax or Print & Scan, and then select Scan a Document or Photo under Scan. 3. If necessary, make changes to the scan settings. 4. Click Scan and select a scan shortcut. Mac OS X 1. Load the original print-side down
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    change any settings, and then click Start Scan. TIP: To scan documents as editable text, you must install the HP software included with the printer. the instructions for your operating system. Windows 1. Load your original print-side down in the left-rear corner of the glass or print-side up
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    instructions. Mac OS X 1. Load your original print-side down in the left-rear corner of the glass or print-side up in the ADF. For more information, see Load an original on the scanner glass or Load an original in the automatic document feeder (ADF). 2. From the computer desktop, double-click HP
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    of the color original. Change copy settings You can customize copy jobs using the various settings available from the printer control panel, including the following: • Number of copies • Copy paper size • Copy paper type • Two-sided printing (if the depluexer is installed) • ID copy • Copy speed
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    can save settings to be used as defaults for future jobs. To save the current settings as defaults for future jobs 1. Touch Copy. 2. Change the number of copies, and then touch Settings. 3. Make any changes to the settings, and then touch Set As New Defaults. 4. Touch Yes, and then touch Done. Save
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    on the fax test, see Test fax setup. NOTE: 2 The printer does not support B-size fax. This section contains the following topics: • Send a fax • Receive a fax • Set up speed-dial entries • Change fax settings • Fax and digital phone services • Fax over Internet Protocol • Use reports Send a fax You
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    the installation program provided on the HP software CD provided with the printer. Windows 1. Open the document on your computer that you want to fax. 2. On the File menu in your software application, click Print. 3. From the Name list, select the printer that has "Fax" in the name. 4. To change
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    of the scanner glass or print-side up in the ADF. For more information, see Load an original on the scanner glass or Load an original in the automatic document feeder (ADF). 2. Touch Fax. 3. Dial the number by using the keypad on the phone that is connected to the printer. NOTE: Do not use
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    late in the evening, when phone lines are not as busy or phone rates are lower, for example. The printer automatically sends your fax at the specified time. You can only schedule one fax to be sent at a time. You can continue to send faxes normally, however, while a fax is scheduled. NOTE
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    default Rings to Answer setting is five rings.) If you receive a Legal-size or larger fax and the printer is not currently set to use Legal-size paper, the printer reduces the fax so that it fits on the paper that is loaded. If you have disabled the Automatic Reduction feature, the printer prints
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    . This is referred to as manual faxing. Use the instructions in this section to receive a manual fax. NOTE: You can pick up the handset to talk or listen for fax tones. You can receive faxes manually from a phone that is: • Directly connected to the printer (on the 2-EXT port) • On the same phone
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    not support polling pass codes. Polling pass codes are a security feature that require the receiving fax machine to provide a pass code to the printer it is polling in order to receive the fax. Make sure the printer you are polling does not have a pass code set up (or has not changed the default
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    what the printer does if it receives a fax that is too large for the default paper size. This setting is turned on by default, so the image of the incoming fax is reduced to fit on one page, if possible. If this feature is turned off, information that does not fit on the first page is printed on
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    touch Select from Caller ID History. - or To manually enter a fax number to block, touch Enter new Print Reports, and then touch Junk Fax List. Receive faxes to your computer using HP Digital Fax (Fax to PC and Fax to Mac) If the printer is connected to your computer with a USB cable, you can use HP
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    print. To modify settings from the HP software (Windows) 1. Open the HP printer software. For more information, see Open the HP printer software (Windows). 2. Double-click Fax Setup, and then double-click Digital Fax Setup Wizard. 3. Follow the on-screen instructions. To modify settings from the HP
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    HP software included with the printer and the printer's embedded web server (EWS). For more information, see Printer management tools. This section contains the following topics: • Set up and change speed-dial entries • Set up and change group speed-dial entries • Delete speed-dial entries • Print
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    , see Load paper. 2. On the printer control panel, touch (Right arrow), and then touch Setup. 3. Touch Fax Setup, and then touch Speed Dial Setup. 4. Touch Print Speed Dial List. Change fax settings After completing the steps in the getting started guide that came with the printer, use the
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    incoming calls that have a specific ring pattern. If you connect the printer to a line with distinctive ring, have your telephone company assign one ring pattern to voice calls and another ring pattern to fax calls. HP recommends that you request double or triple rings for a fax number. When the
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    printer and other fax machines when sending and receiving faxes. If you use one of the following, setting the fax speed to a slower speed might be required: • An Internet phone service • A PBX system • Fax over Internet Protocol (FoIP) • An integrated services digital network (ISDN) service Change
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    faxes with your printer by using the Internet. This method is called Fax over Internet Protocol (FoIP). You probably use a FoIP service (provided by your telephone company) when you: • Dial a special access code along with the fax number, or • Have an IP converter box that connects to the Internet
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    your Internet faxing services support department or your local service provider for further assistance. Use reports You can set up the printer to print error reports and confirmation reports automatically for each fax you send and receive. You can also manually print system reports as required
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    any fax error reports. On (Fax Send) Prints whenever a transmission error occurs. This is the default setting. On (Fax Receive) Prints whenever a receiving error occurs. Print and view the fax log You can print a log of faxes that have been received and sent by the printer. To print the fax
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    . View the Call History Use the following procedure to view a list of all the calls placed from the printer. NOTE: The call history cannot be printed. You can only view it from the printer control panel display. To view the Call History 1. Touch (Right arrow), and then touch Fax. 2. Touch (Call
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    • Printer Apps HP ePrint HP ePrint is a free service from HP that allows you to print to your HP ePrint-enabled printer anytime, from any location. It's as simple as sending an email to the email address assigned to your printer when you enable Web Services on the printer. No special drivers or
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    up the network. 5. When the printer is connected to the server, the printer prints an information page. Follow the instructions on the information page to finish the setup. Set up Web Services using the HP printer software If you do not set up Web Services when you installed the HP software on your
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    to check for and install printer updates. NOTE: If a printer update is available, the printer will download and install the update, and then restart. You will have to repeat the instructions from step 1 to set up HP ePrint. 6. If your network uses proxy settings when connecting to the Internet
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    . The printer prints an information page that contains the printer code and instructions on how to customize the email address. Turn off HP ePrint 1. From the printer control panel, touch 2. Touch ePrint, and then touch Off. (HP ePrint), and then touch Settings. NOTE: To remove all Web Services
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    and the printhead The following tips help maintain HP ink cartridges and ensure consistent print quality. • The instructions in this user guide are for replacing ink cartridges, and are not intended for first time installation. • Keep all ink cartridges in the original sealed packages until
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    print quality problems and possibly damage the printhead. If you have recently left a cartridge out of the printer for an extended period, or if you have had a recent paper jam, and have noticed poor print quality, clean the printhead. For more information, see Clean the printhead. Replace the ink
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    letter as the color you are installing. 6. Repeat steps 3 through 5 for each ink cartridge you are replacing. 7. Close the print-carriage access door. Related topics • HP supplies and accessories Store printing supplies Ink cartridges can be left in the printer for extended periods of time. However
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    helps HP design future printers to meet our customers' printing needs. The data collected from the cartridge memory chip does not contain information that can be used to identify a customer or user of the cartridge or their printer. HP collects a sampling of the memory chips from cartridges
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    your problem, try using one of the following support services to obtain assistance. This section contains the following topics: • HP support • General troubleshooting tips and resources • Solve printer problems • Print quality troubleshooting • Solve paper-feed problems • Solve copy problems • Solve
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    • Connect with an HP technician by using online chat. • Check for HP software updates. You can also obtain support from the HP software for Windows or Mac OS X, which provide easy, step-by-step solutions to common printing problems. For more information, see Printer management tools. Support options
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    free telephone support during the warranty period. However, some of the support numbers might not be toll free. For the most current list of telephone support numbers, see www.hp.com/support. This website provides information and utilities that can help you correct many common printer problems. 66
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    HP support web site, www.hp.com/support. This website provides information and utilities that can help you correct many common printer problems. Check or do the following before you begin troubleshooting: • Try turning the printer off and then on again. • For a paper jam, see Clear jams. • For paper
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    to a complete stop before turning off using the (Power) button. For more information, see Turn the printer off. Make sure all ink cartridges are installed. If any of the ink cartridge is missing, the printer will perform extra servicing to protect the printheads. Alignment fails If the alignment
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    have insufficient ink. Printing with depleted cartridges slows the printer. If this did not solve the issue, try the next solution. Solution 3: Contact HP support Solution: Contact HP support for service. Go to: www.hp.com/support. This website provides information and utilities that can help you
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    correct print quality settings in the printer driver for the paper loaded in the trays. • Make sure the page settings in the printer driver match the page size of paper loaded in the tray. More than one page is being picked • For more information on paper-feed problems, see Solve paper-feed problems
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    .hp.com/support. This website provides information and utilities that can help you correct many common printer problems. Print quality troubleshooting Try the solutions in this section to resolve print quality problems in your printout. • Solution 1: Make sure you are using genuine HP ink cartridges
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    is set up and in use. Leaving one or more cartridge slots empty for an extended period may lead to print quality problems and possibly damage the printhead. If you have recently left a cartridge out of the printer for an extended period, or if you have had a recent paper jam, and have noticed poor
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    sure photo paper such as HP Advanced Photo Paper is loaded in the input tray. NOTE: On some computer screens, colors might appear differently than they do when printed on paper. In this case, there is nothing wrong with the printer, print settings, or ink cartridges. No further troubleshooting is
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    . If there are no defects, then the printer and ink system are working properly. If you still see print quality problems in your output, double-check your software settings and paper as described in the previous solutions. Cause: Print quality problems can have many causes: software settings, a poor
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    correctly. • Load paper into the printer only when it is not printing. • Remove and replace the automatic two-sided printing accessory (duplexer). ◦ Push the button on either side of the duplexer, and then remove the unit. ◦ Reinsert the duplexer into the printer. Solve paper-feed problems 75
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    problems If the following topics do not help, see HP support for information about HP support. • No copy came out • Copies are blank • Documents are missing or faded • Size is reduced • Copy quality is poor • Copy defects are apparent • The printer prints half a page, then ejects the paper • Paper
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    , see Maintain the printer. • Print a Print Quality Diagnostic Page and follow the instruction on the page to resolve poor quality copy problems. For more information, see Print quality troubleshooting. Copy defects are apparent • Vertical white or faded stripes ◦ The paper might not meet Hewlett
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    HP ink cartridges. Paper mismatch Check the settings • Verify that the loaded paper size and type matches the control panel settings. Solve scan problems TIP: You can visit the HP online support website at www.hp.com/support for information and utilities that can help you correct many common printer
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    ◦ If you are using the HP Printer Software, the default settings in the HP Printer Software might be set to automatically perform a specific task other than the one that you are attempting. See the on-screen Help for the HP Printer Software for instructions about changing the properties. Text cannot
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    can "bleed" text or images from the back side to the scan if the originals are printed on paper that is too thin or too transparent. • The scanned image is skewed (crooked) ◦ The original might have been loaded incorrectly. Be sure to use the paper guides when you load the originals into the ADF
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    are correct. • Size is reduced ◦ The HP software settings might be set to reduce the scanned image. See the HP printer software Help for more information about changing the settings. Solve fax problems This section contains fax setup troubleshooting information for the printer. If the printer is not
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    For further assistance, visit the HP online support site www.hp.com/support. • The fax test failed • The display always shows Phone Off Hook • The printer is having problems sending and receiving faxes • The printer is having problems sending a manual fax • The printer cannot receive faxes, but can
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    any problems found, run the fax test again to make sure it passes and the printer is ready for faxing. The "Phone Cord Connected to Correct Port on Fax" test failed Solution: Plug the phone cord into the correct port. 1. Using the phone cord supplied in the box with the printer, connect one end
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    of the equipment is causing problems; try adding them back one at a time and rerunning the test each time, until you identify which piece of equipment is causing the problem. • Try connecting a working phone and phone cord to the telephone wall jack that you are using for the printer and check for
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    Test fails without the other equipment, connect the printer to a working phone line and continue reviewing the troubleshooting information in this section. • If you are using a phone splitter, this can cause faxing problems. (A splitter is a two-cord connector that plugs into a telephone wall
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    . The printer is having problems sending and receiving faxes Solution: Make sure the printer is turned on. Look at the display on the printer. If the display is blank and the (Power) button light is not lit, the printer is turned off. Make sure the power cord is firmly connected to the printer and
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    for support. • If you are using a phone splitter, this can cause faxing problems. (A splitter is a two-cord connector that plugs into a telephone wall jack.) Try removing the splitter and connecting the printer directly to the telephone wall jack. The printer is having problems sending a manual fax
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    service, check to make sure that the Distinctive Ring feature on the printer is set to All Rings. For more information, see Change help solve these problems: ◦ When you have an answering machine on the same phone line you use for fax calls, try connecting the answering machine directly to the printer
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    equipment is causing the problem. • If you have a special ring pattern for your fax phone number (using a distinctive ring service through your telephone company), make sure that the Distinctive Ring feature on the printer is set to match. For more information, see Change the answer ring pattern
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    it. To extend your phone cord 1. Using the phone cord supplied in the box with the printer, connect to the port labeled 1-LINE on the back of the printer. 2. Connect another phone cord and the open port on the coupler and to the telephone wall jack. Color faxes do not print Cause: The Incoming Fax
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    problems using HP websites Solve problems using Web Services If you are having problems using Web Services, such as HP ePrint and Printer Apps, check the following: • Make sure the printer is connected to the Internet using an Ethernet or wireless connection. NOTE: You cannot use these web features
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    running Windows, you can visit the HP online support website at www.hp.com/support. This website provides information and utilities that can help you correct many common printer problems. Solve network problems This sectino provides solutions to common problems when you are unable to connect or
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    the printer with a static IP address might resolve some installation problems, such as a conflict with a personal firewall. (Not recommended) TIP: You can visit the HP online support website at www.hp.com/support for information and utilities that can help you correct many common printer problems
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    connected over a Virtual Private Network (VPN) • Step 4: Make sure the printer is online and ready • Step 5: Make sure the HP printer labeled (Network) is set as the default printer driver (Windows only) • Step 6: Check to see if the firewall software is blocking communication 94 Solve a problem
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    appears in the list of connections, along with the IP address and other status information. If Built-in Ethernet does not appear in the list, there might be a problem with the router, the Ethernet cable, or your computer. For more information, click the Help button in the window. To check a wireless
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    If you are using a computer running Windows, use the HP Print and Scan Doctor to help diagnose and get assistance in installing and using HP printers on home network. To use this tool, visit the HP Wireless Printing Center (www.hp.com/go/wirelessprinting), and then click Print and Scan Doctor in the
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    the printer is online and ready If you have the HP software installed, you can check the printer's status from your computer to see if the printer is paused or offline, preventing you from using it. To check the printer's status, follow the instructions for your operating system: Windows 1. Click
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    as the default printer driver (Windows only) If you install the HP software again, the installer might create a second version of the printer driver in your Printers, Printers and Faxes, Devices and Printers, or View devices and printers folder. If you have difficulties printing or connecting to the
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    . You cannot use the embedded web server if the printer is connected to a computer with a USB cable. TIP: You can visit the HP online support website at www.hp.com/support for information and utilities that can help you correct many common printer problems. Solve printer management problems 99
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    appears, the IP address is incorrect. TIP: If you are using a computer running Windows, you can visit the HP online support website at www.hp.com/support. This website provides information and utilities that can help you correct many common printer problems. Troubleshoot installation issues If the
  • HP Officejet 7610 | User Guide - Page 105
    and ink cartridge status. Also use the printer status report to help you troubleshoot problems with the printer. The printer status report also contains a log of recent events. If you need to call HP, it is often useful to print the printer status report before calling. To print the Printer Status
  • HP Officejet 7610 | User Guide - Page 106
    number), the accessories that are installed (such as the automatic two-sided printing accessory or duplexer), and the number of pages printed from the trays and accessories. 2. Print Usage Information: Shows summary information about pages printed from the printer. 3. Ink Delivery System Information
  • HP Officejet 7610 | User Guide - Page 107
    troubleshoot network connectivity problems. If you need to call HP, it is often useful to print this page before calling. To print the network configuration page from the printer control panel • From the printer control panel, touch (Right arrow), and then touch Setup. Touch Reports, and then touch
  • HP Officejet 7610 | User Guide - Page 108
    Direct Printing connection, such as the network name (SSID), IP address, subnet mask, default gateway, and server. 5. Miscellaneous: Shows information about more advanced network settings. • Port 9100: The printer supports raw IP printing through TCP Port 9100. This HP-proprietary TCP/IP port
  • HP Officejet 7610 | User Guide - Page 109
    tray. For more information, see Load standard-size paper. 2. Open the EWS. For more information, see Embedded web server. 3. Click the Tools tab, and then click Print Quality Toolbox in the Utilities section. 4. Click Align Printer and follow the on-screen instructions. Printhead maintenance 105
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    a paper jam from the front of the printer can damage the print mechanism. Always access and clear paper jams through the automatic two-sided printing accessory (duplexer). 2. Check the duplexer. a. Push the buttons on either side of the duplexer, and then remove the duplexer. 106 Solve a problem
  • HP Officejet 7610 | User Guide - Page 111
    lower the cover. If paper is jammed inside, carefully remove it. Close the cover. d. Reinsert the duplexer into the printer until it snaps into place. 3. Check the front of the printer. a. Open the ink cartridge access door. b. If there is paper remaining inside the printer, ensure the carriage has
  • HP Officejet 7610 | User Guide - Page 112
    remove all the pieces of paper from the printer, more paper jams are likely to occur. 4. Close the cover of the automatic document feeder, pressing down firmly until it snaps into place. Avoid paper jams To help avoid paper jams, follow these guidelines. • Remove printed papers from the output tray
  • HP Officejet 7610 | User Guide - Page 113
    : • Warranty information • Printer specifications • Regulatory information • Environmental product stewardship program • Third-party licenses Warranty information This section contains the following topics: • Hewlett-Packard limited warranty statement • Ink cartridge warranty information Technical
  • HP Officejet 7610 | User Guide - Page 114
    Appendix A Hewlett-Packard limited warranty statement Ink cartridge warranty information The HP cartridge warranty is applicable when the product is used in its designated HP printing . This warranty does not cover HP ink products that have been refilled, remanufactured, refurbished, misused, or
  • HP Officejet 7610 | User Guide - Page 115
    During the warranty period the product is covered as long as the HP ink is not depleted and the end of warranty date has not been reached. The end of warranty date, in YYYY-MM format, may be found on the product as indicated: Warranty information 111
  • HP Officejet 7610 | User Guide - Page 116
    Printer size (width x height x depth) • 617 x 297 x 419.03 mm (24.3 x 11.7 x 16.5 inches) Printer weight The printer weight includes the automatic two-sided printing accessory (duplexer) and printing supplies. • 16.17 kg (35.6 lb) Product features and capacities Feature Connectivity Ink cartridges
  • HP Officejet 7610 | User Guide - Page 117
    Use the tables to determine the correct paper to use with your printer, and to determine what features work with your paper. • Understand supported sizes • Understand supported paper types and weights Understand supported sizes TIP: If you are using the duplexer, the minimum top and bottom margins
  • HP Officejet 7610 | User Guide - Page 118
    Appendix A (continued) Paper size 10x15cm* Input tray 2L* U.S. Letter (216 x 279 mm; 8.5 x 11 inches) 8.5 x 13 inches (216 x 330 mm) U.S. Legal (216 x 8.7 inches) C5 Envelope (162 x 229 mm; 6.4 x 9 inches) C6 Envelope (114 x 162 mm; 4.5 x 6.4 inches) ADF 114 Technical information Duplexer
  • HP Officejet 7610 | User Guide - Page 119
    HP printing software in Mac OS X. Custom-size paper between 76.2 to 330 mm wide and 127 to 1118 mm long (3 to 13 inches wide and 5 to 44 inches long) Custom-size paper (ADF) between 147 to 216 mm wide and 211 to 356 mm long (5.8 to 8.5 inches wide and 8.3 to 14 inches long) Printer specifications
  • HP Officejet 7610 | User Guide - Page 120
    A * These sizes can be used for borderless printing. ** The printer is compatible with plain and inkjet hagaki from Japan Post only. It is not compatible with photo hagaki from Japan Post. Understand supported paper types and weights Tray Input tray Type Paper Photo paper Duplexer Output tray
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    a computer running Windows, the printer prints the first side of the paper first. Load the paper with the print side facing down. • For auto-duplexing, when printing finishes on one side of the paper, the printer holds the paper and pauses while the ink dries. Once the ink dries, the paper is pulled
  • HP Officejet 7610 | User Guide - Page 122
    or wireless connection. HP ePrint • Maximum size of email and attachments: 5 MB • Maximum number of attachments: 10 The HP ePrint server does not accept email print jobs if there are multiple email addresses included in the "To" or "Cc" fields. Only enter the email address of your HP printer in the
  • HP Officejet 7610 | User Guide - Page 123
    pressure (bystander position) ◦ LpAm 55 (dBA) (mono Draft print) • Sound power ◦ LwAd 6.8 (BA) Memory device specifications NOTE: The product can only read memory devices that have been formatted using the FAT, FAT32, or EX_FAT file system. This section contains the following topics: • USB flash
  • HP Officejet 7610 | User Guide - Page 124
    Appendix A NOTE: You might be able to use other USB flash drives with the product. However, HP cannot guarantee correct functionality with the product because all unlisted USB flash drives have not been fully tested. 120 Technical information
  • HP Officejet 7610 | User Guide - Page 125
    B) compliance statement for users in Japan • Notice to users in Japan about the power cord • Noise emission statement for Germany • GS Declaration (Germany) • Notice to users with the marketing name (HP Officejet 7610 Wide Format e-All-in-One) or product number (CR769A). Regulatory information 121
  • HP Officejet 7610 | User Guide - Page 126
    Appendix A FCC statement Notice to users in Korea VCCI (Class B) compliance statement for users in Japan 122 Technical information
  • HP Officejet 7610 | User Guide - Page 127
    Notice to users in Japan about the power cord Noise emission statement for Germany GS Declaration (Germany) Regulatory information 123
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    Appendix A Notice to users of the U.S. telephone network: FCC requirements 124 Technical information
  • HP Officejet 7610 | User Guide - Page 129
    Notice to users of the Canadian telephone network Regulatory information 125
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    2004/108/EC • Ecodesign Directive 2009/125/EC, where applicable CE compliance of this product is valid if powered with the correct CE-marked AC adapter provided by HP. If this product has wired and/or wireless telecommunications functionality, it also complies with the essential requirements of the
  • HP Officejet 7610 | User Guide - Page 131
    hp.com/go/ certificates (type the product number in the search field). The compliance is indicated by one of the following conformity markings placed on the product: For non-telecommunications products and for EU harmonized telecommunications products, such as Bluetooth® within power connection
  • HP Officejet 7610 | User Guide - Page 132
    Appendix A Exposure to radio frequency radiation Notice to users in Brazil Notice to users in Canada 128 Technical information
  • HP Officejet 7610 | User Guide - Page 133
    Notice to users in Taiwan Notice to users in Mexico Notice to users in Japan Regulatory information 129
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    other connections are hp.com/hpinfo/globalcitizenship/environment/recycle/ HP inkjet supplies recycling program HP is committed to protecting the environment. The HP Inkjet Supplies Recycling Program is available in many countries/regions, and lets you recycle used print cartridges and ink cartridges
  • HP Officejet 7610 | User Guide - Page 135
    Disposal of waste equipment by users in private households in the European Union Power consumption Hewlett-Packard printing and imaging equipment marked with the ENERGY STAR® logo is qualified to the U.S. Environmental Protection Agency's ENERGY STAR specifications for imaging equipment. The
  • HP Officejet 7610 | User Guide - Page 136
    EC No 1907/2006 of the European Parliament and the Council). A chemical information report for this product can be found at: www.hp.com/go/ reach. Battery information This section contains the following topics: • Battery disposal in Taiwan • Attention California users • Battery disposal in the
  • HP Officejet 7610 | User Guide - Page 137
    RoHS notices (China only) Toxic and hazardous substance table RoHS notices (Ukraine only) Environmental product stewardship program 133
  • HP Officejet 7610 | User Guide - Page 138
    FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, EXEMPLARY, OR * CONSEQUENTIAL DAMAGES (INCLUDING, BUT NOT LIMITED TO, PROCUREMENT OF * SUBSTITUTE GOODS OR SERVICES; LOSS OF USE, DATA, OR PROFITS; OR * BUSINESS INTERRUPTION) HOWEVER CAUSED AND ON ANY THEORY OF LIABILITY, * WHETHER IN CONTRACT, STRICT
  • HP Officejet 7610 | User Guide - Page 139
    HOLDERS BE LIABLE FOR ANY CLAIM, DAMAGES OR OTHER LIABILITY, WHETHER IN AN ACTION OF CONTRACT, TORT OR OTHERWISE, ARISING FROM, OUT OF OR IN CONNECTION WITH THE SOFTWARE OR THE USE OR OTHER DEALINGS IN THE SOFTWARE. LICENSE.hmac-sha2-bsd--nos_crypto HMAC-SHA-224/256/384/512 implementation * Last
  • HP Officejet 7610 | User Guide - Page 140
    (INCLUDING, BUT NOT LIMITED TO, PROCUREMENT OF * SUBSTITUTE GOODS OR SERVICES; LOSS OF USE, DATA, OR PROFITS; OR * BUSINESS INTERRUPTION) HOWEVER the form of a textual message at program startup or in documentation (online or textual) provided with the package. Redistribution and use in source and
  • HP Officejet 7610 | User Guide - Page 141
    All advertising materials mentioning features or use of related :-). 4. If you include any Windows specific code (or a derivative thereof) LIMITED TO, PROCUREMENT OF SUBSTITUTE GOODS OR SERVICES; LOSS OF USE, DATA, OR PROFITS derivative of this code cannot be changed. i.e. this code cannot simply be
  • HP Officejet 7610 | User Guide - Page 142
    provided with the distribution. 3. All advertising materials mentioning features or use of this software must display the following DAMAGES (INCLUDING, BUT NOT LIMITED TO, PROCUREMENT OF SUBSTITUTE GOODS OR SERVICES; LOSS OF USE, DATA, OR PROFITS; OR BUSINESS INTERRUPTION) HOWEVER CAUSED
  • HP Officejet 7610 | User Guide - Page 143
    conditions and the following disclaimer in the documentation and/or other materials provided with the distribution. 3. All advertising materials mentioning features or use of this software must display the following acknowledgment: "This product includes software developed by the OpenSSL Project for
  • HP Officejet 7610 | User Guide - Page 144
    DAMAGES (INCLUDING, BUT NOT LIMITED TO, PROCUREMENT OF SUBSTITUTE GOODS OR SERVICES; LOSS OF USE, DATA, OR PROFITS; OR BUSINESS INTERRUPTION) HOWEVER 2002 Sun Microsystems, Inc. ALL RIGHTS RESERVED. ECC cipher suite support in OpenSSL originally developed by SUN MICROSYSTEMS, INC., and contributed
  • HP Officejet 7610 | User Guide - Page 145
    FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, EXEMPLARY, OR * CONSEQUENTIAL DAMAGES (INCLUDING, BUT NOT LIMITED TO, PROCUREMENT OF * SUBSTITUTE GOODS OR SERVICES; LOSS OF USE, DATA, OR PROFITS; OR BUSINESS * INTERRUPTION) HOWEVER CAUSED AND ON ANY THEORY OF LIABILITY, WHETHER IN * CONTRACT, STRICT
  • HP Officejet 7610 | User Guide - Page 146
    Appendix A misrepresented as being the original software. 3. This notice may not be removed or altered from any source distribution. Jean-loup Gailly Mark Adler [email protected] [email protected] The data format used by the zlib library is described by RFCs (Request for Comments) 1950 to 1952
  • HP Officejet 7610 | User Guide - Page 147
    products in your country. Supplies • Ink cartridges • HP paper Ink cartridges Ordering cartridges online is not supported in all countries/regions. However, many countries have information on ordering by telephone, locating a local store and printing a shopping list. In addition, you can select the
  • HP Officejet 7610 | User Guide - Page 148
    meet high standards of reliability and print quality, and produce documents with crisp, vivid color, bolder blacks, and that dry faster than ordinary plain papers. Look for papers with the ColorLok logo in a variety of weights and sizes from major paper manufacturers. 144 HP supplies and accessories
  • HP Officejet 7610 | User Guide - Page 149
    getting started guide for later use. In this section, you learn how to set up the printer so that faxing works successfully with equipment and services you might already have on the same phone line. TIP: You can also use the Fax Setup Wizard (Windows) or HP Setup Assistant (Mac OS X) to help you
  • HP Officejet 7610 | User Guide - Page 150
    analog phone. Make sure you use the phone cord supplied in the box to connect one end to your telephone wall jack and the other end to the port labeled 1-LINE on the back of the printer. If you use another phone cord, you might experience problems sending and receiving faxes. You might need to
  • HP Officejet 7610 | User Guide - Page 151
    no voice calls, and you have no other equipment connected on this phone line, set up the printer as described in this section. Back view of the printer 1 Telephone wall jack 2 Use the phone cord supplied in the box with the printer to connect to the 1-LINE port. Set up faxing (parallel phone
  • HP Officejet 7610 | User Guide - Page 152
    tones to the sending fax machine and receives the fax. Case B: Set up the printer with DSL If you have a DSL service through your telephone company, and do not connect any equipment to the printer, use the instructions in this section to connect a DSL filter between the telephone wall jack and the
  • HP Officejet 7610 | User Guide - Page 153
    only one phone cord is supplied, you might need to obtain additional phone cords for this setup. 3. Connect an additional phone cord from the DSL filter to the telephone wall jack. 4. Run a fax test. If you encounter problems setting up the printer with optional equipment, contact your local service
  • HP Officejet 7610 | User Guide - Page 154
    in the box with the printer to connect to the 1-LINE port. You might need to connect the supplied phone cord to the adapter provided for your country/ region. To set up the printer with a distinctive ring service 1. Using the phone cord supplied in the box with the printer, connect one end to your
  • HP Officejet 7610 | User Guide - Page 155
    answers the call and hear fax tones from a sending fax machine, you need to answer the fax call manually. If you encounter problems setting up the printer with optional equipment, contact your local service provider or vendor for further assistance. Set up faxing (parallel phone systems) 151
  • HP Officejet 7610 | User Guide - Page 156
    in the box with the printer to connect to the 1-LINE port. You might need to connect the supplied phone cord to the adapter provided for your country/ region. To set up the printer with voice mail 1. Using the phone cord supplied in the box with the printer, connect one end to your telephone wall
  • HP Officejet 7610 | User Guide - Page 157
    on the back of the printer. 3. Using the phone cord supplied in the box with the printer, connect one end to your telephone wall jack, then connect the other end to the port labeled 1-LINE on the back of the printer. NOTE: You might need to connect the supplied phone cord to the adapter provided for
  • HP Officejet 7610 | User Guide - Page 158
    your DSL provider. 2. Using the phone cord provided in the box with the printer, connect one end to the DSL filter, and then connect the other end to the port labeled 1-LINE on the back of the printer. NOTE: You might need to connect the supplied phone cord to the adapter provided for your country
  • HP Officejet 7610 | User Guide - Page 159
    the same phone line as a computer with two phone ports Back view of the printer 1 Telephone wall jack 2 Use the phone cord supplied in the box with the printer to connect to the 1-LINE port. 3 Parallel splitter 4 Computer with modem 5 Telephone Set up faxing (parallel phone systems) 155
  • HP Officejet 7610 | User Guide - Page 160
    directions to set up your fax. If you encounter problems setting up the printer with optional equipment, contact your local service provider or vendor for further assistance. Shared voice/fax with computer DSL/ADSL modem Use these instructions if your computer has a DSL/ADSL modem 156 Additional
  • HP Officejet 7610 | User Guide - Page 161
    home/office sharing the same phone number with DSL service need to be connected to additional DSL filters to avoid noise when making voice calls. 2. Using the phone cord supplied in the box with the printers, connect one end to the DSL filter, then connect the other end to the port labeled 1-LINE on
  • HP Officejet 7610 | User Guide - Page 162
    You can use standard phone cords for these connections. 5. Turn on the Auto Answer setting. 6. Set your answering machine to answer after a low number of rings. 7. Change the Rings to Answer setting on the printer to the maximum number of rings supported by your printer. (The maximum number of rings
  • HP Officejet 7610 | User Guide - Page 163
    message. If you encounter problems setting up the printer with optional equipment, contact your local service provider or vendor for further begin, check your computer to see if it has one or two phone ports. NOTE: If your computer has only one phone port, you need to purchase a parallel splitter
  • HP Officejet 7610 | User Guide - Page 164
    dial-up modem). 4. Using the phone cord supplied in the box with the printer, connect one end to your telephone wall jack, then connect the other end to the port labeled 1-LINE on the back of the printer. NOTE: You might need to connect the supplied phone cord to the adapter provided for your
  • HP Officejet 7610 | User Guide - Page 165
    sharing the same phone number with DSL/ADSL service need to be connected to additional DSL/ADSL filters, to avoid noise when making voice calls. 2. Using the phone cord supplied in the box with the printer, connect one end to the DSL/ADSL filter, then connect the other end to the port labeled 1-LINE
  • HP Officejet 7610 | User Guide - Page 166
    same phone line for telephone, fax, and have a computer DSL modem, follow these instructions to set up your fax. If you encounter problems setting up the printer with optional equipment, contact your local service provider or vendor for further assistance. Case K: Shared voice/fax line with computer
  • HP Officejet 7610 | User Guide - Page 167
    into the port labeled 2EXT on the back of the printer. 3. Connect a phone to the "OUT" port on the back of your computer dial-up modem. 4. Using the phone cord supplied in the box with the printer, connect one end to your telephone wall jack, then connect the other end to the port labeled 1-LINE on
  • HP Officejet 7610 | User Guide - Page 168
    information on how to fix the problem and rerun the test. To test fax setup via the printer control panel 1. Set up the printer for faxing according to your particular home or office setup instructions. 2. Make sure the ink cartridges are installed, and that full-size paper is loaded in the input
  • HP Officejet 7610 | User Guide - Page 169
    are using a computer running Windows, use the HP Print and Scan Doctor to help diagnose and get assistance in installing and using HP printers on your home network. To use this tool, visit the HP Wireless Printing Center (www.hp.com/go/wirelessprinting), and then click Print and Scan Doctor in the
  • HP Officejet 7610 | User Guide - Page 170
    different type of connection, such as a USB connection, follow the instructions in Change the connection type to set up the printer on your wireless network. Set up the printer using the HP printer software In addition to enabling key printer features, you can use the HP printer software that came
  • HP Officejet 7610 | User Guide - Page 171
    Setup box. 3. Follow the on-screen instructions. 4. After the setup has completed, the network printer drivers can be installed by opening the printer's HP folder in Programsor All Programs, clicking Printer Setup and Software , and selecting Connect a new printer. TIP: You can also set up wireless
  • HP Officejet 7610 | User Guide - Page 172
    ) and wireless password (WPA passphrase, WEP key), see Before you begin. Change from a USB connection to a wireless connection Follow the instructions for your operating system. Windows 1. On the computer desktop, click Start, select Programs or All Programs, click HP, select your printer name, and
  • HP Officejet 7610 | User Guide - Page 173
    make configuration changes from the local computer you are accessing over the Internet. • To avoid accidentally connecting to another party's wireless network, turn off the setting to automatically connect to non-preferred networks. This is disabled by default in Windows XP. Set up the printer for
  • HP Officejet 7610 | User Guide - Page 174
    display a summary of the network settings on the printer control panel or the HP software that came with the printer. You can print a more detailed network configuration page, which lists all of the important network settings such as the IP address, link speed, DNS, and mDNS. For more information
  • HP Officejet 7610 | User Guide - Page 175
    want to manually change settings such as the IP address, subnet mask, or the default gateway. CAUTION: Be careful when manually assigning an IP address. If you enter an invalid IP address during the installation, your network components cannot connect with the printer. 1. On the printer control
  • HP Officejet 7610 | User Guide - Page 176
    the mobile device, search for and connect to the HP wireless direct printing name, such as HP-Print**-Officejet 7610 series (where ** are the unique characters to identify your printer). If HP wireless direct is turned on with security, enter the password when prompted. 4. From your mobile device
  • HP Officejet 7610 | User Guide - Page 177
    tray, select the HP wireless direct printing name, such as HP-Print-**-Officejet 7610 series (where ** are the unique characters to identify your printer). If HP wireless direct is turned on with security, enter the password when prompted. 4. If the printer has been installed and connected to your
  • HP Officejet 7610 | User Guide - Page 178
    online, and find web site support information. NOTE: The features available in HP Utility vary depending on the selected printer. Ink level warnings and indicators provide estimates for planning purposes only. When you receive a low-ink warning message, consider having a replacement cartridge
  • HP Officejet 7610 | User Guide - Page 179
    For more information, see Understand the network configuration page. • In a supported web browser on your computer, type the IP address or hostname assigned to the printer. For example, if the IP address is 123.123.123.123, type the following address into the web browser: http:// 123.123.123.123 TIP
  • HP Officejet 7610 | User Guide - Page 180
    F How do I? • Get started • Print • Scan • Copy • Fax • Web Services • Work with ink cartridges • Solve a problem 176 How do I?
  • HP Officejet 7610 | User Guide - Page 181
    G Errors (Windows) • Fax memory full • Unable to communicate with printer • Low on ink • Cartridge Problem • Replace the ink cartridge • Paper Mismatch • The cartridge cradle cannot move • Paper Jam • The printer is out of paper • Printer Offline • Printer Paused • Document failed to print • Printer
  • HP Officejet 7610 | User Guide - Page 182
    see www.hp.com/go/inkusage. Cartridge Problem The ink cartridge identified in the message is missing, damaged, incompatible, or inserted into the wrong slot in the printer. NOTE: If the cartridge is identified in the message as incompatible, see Order printing supplies online for information
  • HP Officejet 7610 | User Guide - Page 183
    service or replacement. For more information about ink cartridge warranty, see Ink cartridge warranty information. If the problem persists after you replace the cartridge, contact HP support. For more information, see HP support. Paper Mismatch The paper size or type selected in the printer driver
  • HP Officejet 7610 | User Guide - Page 184
    power cord again. 3. Press the (Power) button to turn on the printer. If this problem persists, write down the error code provided in the message, and then contact HP support. For more information about contacting HP support, see HP support. Door or cover open Before the printer can print documents
  • HP Officejet 7610 | User Guide - Page 185
    resume printing. HP recommends that you do not remove an ink cartridge until a replacement is ready to install. For more information, see Replace the ink cartridges. Ink cartridge failure The cartridges listed in the message are damaged or have failed. See Replace the ink cartridges. Printer supply
  • HP Officejet 7610 | User Guide - Page 186
    with your printer. Solution: Remove this cartridge immediately and replace with a compatible ink cartridge. For information about how to install new cartridges, see Replace the ink cartridges. Ink sensor failure The ink sensor has failed and the printer can no longer print. 182 Errors (Windows)
  • HP Officejet 7610 | User Guide - Page 187
    will deplete much of the ink supply for all cartridges. Solution: Click OK to continue printing or replace the cartridge. For information about how to install new cartridges, see Replace the ink cartridges. Problem with printer preparation The printer clock has failed and ink preparation may not be
  • HP Officejet 7610 | User Guide - Page 188
    phone systems) 162 distinctive ringing change 50 parallel phone systems 150 dots or streaks, troubleshoot copies 77 dots, troubleshoot scan 81 double-sided printing 31 driver accessories settings 20 warranty 110 DSL, fax setup with parallel phone systems 148 duplexer clear jams 106 installation 20
  • HP Officejet 7610 | User Guide - Page 189
    116 paper sizes supported 113 paper types and weights supported 116 installation accessories 20 duplexer 20 hardware installation suggestions 100 HP software installation suggestions 101 troubleshooting issues 100 Internet Protocol fax, using 52 IP address checking for printer 100 IP settings
  • HP Officejet 7610 | User Guide - Page 190
    119 troubleshoot 67 power input, locating 11 print diagnostic page 73 double-sided 31 fax logs 54 fax reports 53 faxes 44 last fax details 55 photos from memory devices 29 print quality report 73 printer status report 101 troubleshoot 67 Print borderless Mac OS 30 Windows 30 Print brochures print 26
  • HP Officejet 7610 | User Guide - Page 191
    on and off in driver 20 trays capacities 116 clear jams 106 load paper 17 locating 10 media types and weights supported 116 paper guides illustration 10 paper sizes supported 113 troubleshoot feeding 75 turn on and off in driver 20 troubleshoot answering machines 90 blank pages printed 69 copy 76
  • HP Officejet 7610 | User Guide - Page 192
    yield data sheet 112 Webscan 34 websites accessibility information 8 white bands or stripes, troubleshoot copies 77, 78 scans 81 Windows borderless 30 print brochures 26 Print photos 28 print settings 25 system requirements 113 turn accessories on and off in driver 20 wireless communication 188
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