HP Officejet Pro 8600 User Guide
HP Officejet Pro 8600 Manual
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- HP Officejet Pro 8600 | User Guide - Page 1
OFFICEJET PRO 8600 User Guide - HP Officejet Pro 8600 | User Guide - Page 2
- HP Officejet Pro 8600 | User Guide - Page 3
HP Officejet Pro 8600 e-Allin-One series User Guide - HP Officejet Pro 8600 | User Guide - Page 4
cord, and the line cord cannot be damaged. 7. If the product does not operate normally, see Solve a problem. 8. There are no user-serviceable parts inside. Refer servicing to qualified service personnel. Accessibility The printer provides a number of features that make it accessible for people with - HP Officejet Pro 8600 | User Guide - Page 5
of buttons and lights 14 HP Officejet Pro 8600 14 HP Officejet Pro 8600 Plus and HP Officejet Pro 8600 Premium 15 Control-panel display icons 15 Change printer settings...18 Select the mode...18 Change printer settings 18 Finding the printer model number 19 Select print media...19 Recommended - HP Officejet Pro 8600 | User Guide - Page 6
sizes (Mac OS X 42 Print borderless documents...43 Print borderless documents (Windows 43 Print borderless documents (Mac OS X 43 HP ePrint...44 Print on both sides (duplexing 44 3 Scan Scan an original...46 Scan to a computer...46 Scan to a memory card...47 Scan using Webscan...48 Scanning - HP Officejet Pro 8600 | User Guide - Page 7
manually...67 Set up backup fax...68 Reprint received faxes from memory 68 Poll to receive a fax...69 Forward faxes to another number numbers 70 Add numbers to the junk fax list 71 Remove numbers from the junk fax list 71 Print a Junk Fax Report 72 Receive faxes to your computer using HP services - HP Officejet Pro 8600 | User Guide - Page 8
on ink cartridges and the printhead 89 Check the estimated ink levels 90 Print with one or more depleted cartridges 90 Replace the ink cartridges...90 Store printing supplies...92 Usage information collection...92 9 Solve a problem HP support...94 Obtain electronic support...95 HP support by - HP Officejet Pro 8600 | User Guide - Page 9
up HP Direct Digital Filing (Windows)...133 Solving HP Digital Fax problems 133 Solve memory device problems 135 The printer cannot read the memory device 135 The printer cannot read photos on the memory device 136 Solve wired (Ethernet) network problems 136 General network troubleshooting 136 - HP Officejet Pro 8600 | User Guide - Page 10
be opened 144 Troubleshoot installation issues 145 Hardware installation suggestions 145 HP software installation suggestions 146 Solve network problems 146 Understand the Printer Status Report 147 Printhead maintenance...149 Clean the printhead...149 Align the printhead...150 Reinstall the - HP Officejet Pro 8600 | User Guide - Page 11
for supported media 164 Set minimum margins 167 Guidelines for printing on both sides of a page 168 Print specifications...168 Copy specifications...168 Fax specifications...168 Scan specifications...169 Web Services and HP website specifications 169 Web Services specifications 169 HP website - HP Officejet Pro 8600 | User Guide - Page 12
online 193 Supplies...193 Ink cartridges and printheads 193 HP media...194 C Additional fax setup Set up faxing (parallel phone systems 195 Select the correct fax setup for your home or office 196 Case A: Separate fax line (no voice calls received 198 Case B: Set up the printer with DSL 199 - HP Officejet Pro 8600 | User Guide - Page 13
220 Reset network settings...222 Set up the printer for wireless communication 222 Before you begin...222 Set up the printer on your wireless network 223 Set up the printer using the HP printer software 223 Set up the printer using the Wireless Setup Wizard 223 Set up the printer using WiFi - HP Officejet Pro 8600 | User Guide - Page 14
1 Get started This guide provides details about how to use the printer and how to resolve problems. • Accessibility • Eco • Understand the printer parts • Use the printer control panel • Finding the printer model number • Select print media • Load an original on the scanner glass • Load an original - HP Officejet Pro 8600 | User Guide - Page 15
setting. Draft setting uses less ink. • Do not clean the printhead unnecessarily. This wastes ink and shortens the life of the cartridges. • Reduce paper usage by printing on both sides of the paper. If the printer has an HP automatic two-sided printing accessory (duplexer), see Print on both sides - HP Officejet Pro 8600 | User Guide - Page 16
Chapter 1 Understand the printer parts This section contains the following topics: • Front view • Printing supplies area • Back 9 Control-panel display (differs based on the printer model that you have) 10 Control panel (differs based on the printer model that you have) 11 Document feeder tray - HP Officejet Pro 8600 | User Guide - Page 17
area 43 2 1 1 Ink cartridge access door 2 Ink cartridges 3 Printhead latch 4 Printhead Back view 1 Fax port (1-LINE ) 2 Fax port (2-EXT) 3 Ethernet network port 4 Rear universal serial bus (USB) port 5 Power input 6 Automatic two-sided printing accessory (duplexer) Understand the printer parts 13 - HP Officejet Pro 8600 | User Guide - Page 18
diagrams and related tables provide a quick reference to the printer control panel features for each printer model. For more information, see Finding the printer model number. HP Officejet Pro 8600 1 2 3 4 9 8 Label 1 2 3 4 5 6 7 8 9 76 5 Name and Description Home button: Returns to - HP Officejet Pro 8600 | User Guide - Page 19
HP Officejet Pro 8600 Plus and HP Officejet Pro 8600 Premium 12 3 4 8 5 7 6 Label 1 2 3 4 5 6 7 8 Name and Description Wireless icon: wireless network connection exists. The signal strength is indicated by the number of curved lines. This is for infrastructure mode. For more information, see Set up - HP Officejet Pro 8600 | User Guide - Page 20
Purpose Shows that ePrint is turned on. For more information, see HP ePrint. Displays a screen where you can make copies or select other change scan settings. Displays a screen where you can use HP Apps. For more information, see Printer Apps. Displays a screen where you can adjust photo printing - HP Officejet Pro 8600 | User Guide - Page 21
purposes only. When you receive a low-ink warning message, consider having a replacement cartridge available to avoid possible printing delays. You do not need to replace cartridges until prompted to do so. HP Officejet Pro 8600 Plus and HP Officejet Pro 8600 Premium models Displays the status of - HP Officejet Pro 8600 | User Guide - Page 22
mode and settings, print reports, or get help for the printer. TIP: If the printer is connected to a computer, you can also change the printer settings using HP software tools available on your computer, such as the HP printer software, HP Utility (Mac OS X), or the EWS. For more information about - HP Officejet Pro 8600 | User Guide - Page 23
printer, this printer has a specific model number. You can use this number when obtaining support and to help determine which supplies or accessories are available for your printer. The model number is printed on a label located on the inside of the ink cartridge access door, near the ink cartridges - HP Officejet Pro 8600 | User Guide - Page 24
with any inkjet printer. Available in Products and Services, and select Ink, toner and paper . NOTE: At this time, some portions of the HP website are available in English only. Recommended papers for photo printing For the best print quality, HP recommends using HP papers that are specifically - HP Officejet Pro 8600 | User Guide - Page 25
for Products and Services and select Ink, toner and paper. NOTE: At this time, some portions of the HP website are available in English only. Tips for selecting and using media For the best results, observe the following guidelines. • Always use media that conforms to the printer specifications - HP Officejet Pro 8600 | User Guide - Page 26
scanner glass You can copy, scan, or fax up to Letter- or A4-size originals by loading them on the glass lid backing are not clean. For more information, see Maintain the printer. To load an original on the scanner glass Use these steps guides along the edge of the glass. 3. Close the lid. 22 Get - HP Officejet Pro 8600 | User Guide - Page 27
one-sided, single- or multiple-page, A4- or Letter-size document by placing it in the automatic document feeder tray. CAUTION: Do not load photos in the ADF; this might cause damage to your photos. Use only media that is supported by the printer . 2. Slide the width guides inward until they stop at - HP Officejet Pro 8600 | User Guide - Page 28
instructions to load standard media. 1. Pull out Tray 1. 2. Insert the media print-side down in the center of the tray. Make sure the stack of media aligns with the line on the width guide, and is not higher than the paper stack line on the guide. NOTE: Do not load paper while the printer - HP Officejet Pro 8600 | User Guide - Page 29
4. Pull out the extension on the output tray. Load envelopes To load envelopes Use these instructions to load an envelope. 1. Pull out Tray 1. 2. Insert the envelopes print-side down and load according to the graphic. Make sure the stack of envelopes - HP Officejet Pro 8600 | User Guide - Page 30
instructions to load photo paper. 1. Pull out Tray 1. 2. Insert the media print-side down in the center of the tray. Make sure the stack of media aligns with the line on the width guide, and is not higher than the paper stack line on the guide. NOTE: Do not load paper while the printer - HP Officejet Pro 8600 | User Guide - Page 31
these instructions to load custom-size media. CAUTION: Use only custom-size media that is supported by the printer. For more information, see Media specifications. NOTE the width guide, and is not higher than the paper stack line on the guide. NOTE: Do not load paper while the printer is printing. Load - HP Officejet Pro 8600 | User Guide - Page 32
not blinking. Also, never insert more than one memory card at a time as this can also damage files on the memory cards. NOTE: The printer does not support encrypted memory cards. For more information on the supported memory cards, see Memory device specifications. To insert a memory card Use these - HP Officejet Pro 8600 | User Guide - Page 33
to upgrade the camera firmware. For more information, supported USB devices, see Memory card specifications. Install the accessories This section contains the following topics: • Install the duplexer • Install Tray 2 • Configure trays • Turn on accessories in the printer driver Install the duplexer - HP Officejet Pro 8600 | User Guide - Page 34
locks into place. Do not press the buttons on either side of the duplexer when installing the unit; use them only for removing the unit from the printer. Install Tray 2 NOTE: This feature is available with some models of the printer. Tray 2 can hold up to 250 sheets of plain paper. For ordering - HP Officejet Pro 8600 | User Guide - Page 35
To load Tray 2 1. Pull the tray out of the printer by grasping under the front of the tray. 2. Insert the paper print-side down in the center of the tray. Make sure the stack of paper aligns with the line on the width guide, and does not exceed the line marking on the - HP Officejet Pro 8600 | User Guide - Page 36
tray settings to meet your printing needs. I want to... Follow these steps Load both trays with the same media, and • have the printer pick media from one tray if the other one is empty. • Load media in Tray 1 and Tray 2. For more information, see Load media. Make sure tray lock is disabled - HP Officejet Pro 8600 | User Guide - Page 37
Print & Fax. 2. Select the printer from list of printers, and then click Options & Supplies. 3. Click the Driver tab. 4. Select the options you want to install, and then click OK. Maintain the printer This section provides instructions for keeping the printer in top working condition. Perform these - HP Officejet Pro 8600 | User Guide - Page 38
the cleaner could leak under the glass and damage the scanner. 4. Close the scanner lid, and turn on the printer. Clean the exterior WARNING! Before cleaning the printer, turn the printer off by pressing the (Power button) and unplug the power cord from the electrical socket. Use a soft, damp, lint - HP Officejet Pro 8600 | User Guide - Page 39
position causing problems with the ink cartridges and print quality issues. CAUTION: HP recommends that you replace any missing cartridges as soon as possible to avoid print quality issues and possible extra ink usage or damage to the ink system. Never turn off the printer when ink cartridges are - HP Officejet Pro 8600 | User Guide - Page 40
settings manually only when you want to change print quality, print on specific types borderless documents Print documents Follow the instructions for your operating system. • from email messages and attachments using HP's ePrint feature. For more information, see HP ePrint. Print documents (Windows) - HP Officejet Pro 8600 | User Guide - Page 41
disclosure triangle next to the Printer pop-up menu. 7. Click Print to begin printing. Print brochures Follow the instructions for your operating system. make the changes in the HP software provided with the printer. For more information on the HP software, see Printer management tools. 1. Load paper - HP Officejet Pro 8600 | User Guide - Page 42
Make sure the folds of envelopes you load in the printer are sharply creased. NOTE: For more information about printing on envelopes, see the documentation available with the software program you are using. Follow the instructions for your operating system. • Print on envelopes (Windows) • Print on - HP Officejet Pro 8600 | User Guide - Page 43
File menu in your software application, click Print. 4. Make sure the printer you want to use is selected. 5. Select the appropriate envelope size in your printout. Photo paper should be flat before printing. Follow the instructions for your operating system. • Print photos on photo paper (Windows) - HP Officejet Pro 8600 | User Guide - Page 44
HP's ePrint feature. For more information, see HP ePrint. Print photos on photo paper (Windows) 1. Load paper in the tray. For more information, see Load media. 2. On the File menu in your software application, click Print. 3. Make sure the printer and then select one of the Ink Only: uses black ink - HP Officejet Pro 8600 | User Guide - Page 45
driver. You might need to reformat existing documents to print them correctly on custom-size paper. Use only custom-size paper that is supported by the printer. For more information, see Media specifications. NOTE: Defining custom-size media sizes is only available in the HP printing software - HP Officejet Pro 8600 | User Guide - Page 46
custom-size paper (Mac OS X) NOTE: Before you can print on custom-size paper, you must set up the custom size in the HP software provided with the printer. For instructions, see Set up custom sizes (Mac OS X). 1. Load the appropriate paper in the tray. For more information, see Load media. 2. Select - HP Officejet Pro 8600 | User Guide - Page 47
are printing the image. NOTE: Not all applications support borderless printing. Follow the instructions for your operating system. • Print borderless documents not see a Page Setup menu item, go to step 3. b. Make sure the printer you want to use is selected in the Format For pop-up menu. c. Select - HP Officejet Pro 8600 | User Guide - Page 48
connection) • A device that has a functioning email capability Follow the instructions on the printer's control panel to enable and set up the printer's web services. For more information, see www.hp.com/go/ePrintCenter. Print on both sides (duplexing) You can print on both sides of a sheet of media - HP Officejet Pro 8600 | User Guide - Page 49
is installed correctly. For more information, see Install the duplexer. 3. Select a paper size: a. From the File menu in your software application, click Page Setup. NOTE: If you do not see a Page Setup menu item, go to step 4. b. Make sure the printer you want to use is selected in the Format For - HP Officejet Pro 8600 | User Guide - Page 50
, and edit. NOTE: The HP Scanning Software does not support TWAIN and WIA scanning on computers running Mac OS X. NOTE: Some scan functions are only available after you install the HP software. TIP: If you have problems scanning documents, see Solve scan problems. This section contains the following - HP Officejet Pro 8600 | User Guide - Page 51
options, if needed. 5. Touch Start Scan. To scan an original from HP printer software 1. Load your original print-side down on the right-front corner of , and edit within the scanned document. Use this format to edit letters, newspaper clippings, and many other documents. For more information, see - HP Officejet Pro 8600 | User Guide - Page 52
printer. For more information, see Scanning documents as editable text. Scanning documents as editable text When scanning documents, you can use the HP software to scan documents into a format that you can search, copy, paste, and edit. This allows you to edit letters the instructions for your - HP Officejet Pro 8600 | User Guide - Page 53
PDF shortcut from the list, and then select Searchable PDF (.pdf) from the File Type drop-down menu. 4. To start the scan, click Scan, and then follow the onscreen instructions at the top level of the hard disk. 3. From the HP Scan menu, click Preferences. 4. Select the Documents preset from the - HP Officejet Pro 8600 | User Guide - Page 54
following: • Make sure the scanner glass or ADF window is clean. When the printer scans the document, smudges or dust on the scanner glass or ADF window can of your OCR scan. In Windows, use the Editable Text (OCR) or Save as PDF shortcuts. In Mac OS X, use the Documents preset. • Save your file in - HP Officejet Pro 8600 | User Guide - Page 55
features are only supported by HP Officejet Pro 8600 Plus and HP Officejet Pro 8600 Premium. This section contains the following topics: • What are HP Digital Solutions? • Requirements • Set up HP Digital Solutions • Use the HP Digital Solutions What are HP Digital Solutions? HP Digital Solutions - HP Officejet Pro 8600 | User Guide - Page 56
used to log onto the network. NOTE: HP Direct Digital Filing does not support Active Directory. For Scan to Email, Fax to Email NOTE: Scan to Email and Fax to Email are only supported by HP Officejet Pro 8600 Plus and HP Officejet Pro 8600 Premium. • A valid email address • Outgoing SMTP server - HP Officejet Pro 8600 | User Guide - Page 57
HP Direct Digital Filing • Set up HP Digital Fax Set up HP Direct Digital Filing To set up HP Direct Digital Filing, follow the appropriate instructions. computer connected to the network. You cannot create a folder from the printer's control panel. Also, make sure the folder preferences are set to - HP Officejet Pro 8600 | User Guide - Page 58
the printer to scan documents and send them to one or more email addresses as attachments-without additional scanning software. You do not need to scan files from your computer and attach them to email messages. NOTE: Scan to Email is only supported by HP Officejet Pro 8600 Plus and HP Officejet Pro - HP Officejet Pro 8600 | User Guide - Page 59
steps for your operating system. Windows 1. Open the HP printer software. For more information, see Toolbox (Windows). 2. Double-click Scanner Actions, and then double-click Scan to Email Wizard.. 3. Click New, and then follow the onscreen instructions. NOTE: After you set the Outgoing Email Profile - HP Officejet Pro 8600 | User Guide - Page 60
cannot use both at the same time. NOTE: Fax to Email is only supported by HP Officejet Pro 8600 Plus and HP Officejet Pro 8600 Premium. Received faxes are saved as TIFF (Tagged Image File Format) or PDF files. CAUTION: HP Digital Fax is available for receiving black-and-white faxes only. Color faxes - HP Officejet Pro 8600 | User Guide - Page 61
working correctly. Use the HP Digital Solutions To use the HP Digital Solutions available with the printer, follow the appropriate instructions. Use HP Scan to Network Folder 1. Email is only supported by HP Officejet Pro 8600 Plus and HP Officejet Pro 8600 Premium. Use the HP Digital Solutions 57 - HP Officejet Pro 8600 | User Guide - Page 62
: • If you are using Fax to Network Folder, this process happens in the background. HP Digital Fax does not notify you when faxes are saved to the network folder. • If NOTE: Fax to Email is only supported by HP Officejet Pro 8600 Plus and HP Officejet Pro 8600 Premium. 58 HP Digital Solutions - HP Officejet Pro 8600 | User Guide - Page 63
of the color original. Change copy settings You can customize copy jobs using the various settings available from the printer's control panel, including the following: • Number of copies • Copy paper size • Copy paper type • Copy speed or quality • Lighter/Darker settings • Resizing originals to fit - HP Officejet Pro 8600 | User Guide - Page 64
Chapter 5 You can use these settings for single copy jobs, or you can save settings to be used as defaults for future jobs. To change copy settings for a single job 1. Touch Copy. 2. Select the copy function settings you want to change. 3. Touch Start Black or Start Color. To save the current - HP Officejet Pro 8600 | User Guide - Page 65
numbers. From the printer control panel, you can also set a number printer correctly for faxing. You might have already done this as part of the initial setup, by using either the control panel or the HP software provided with the printer from the computer • Send a fax manually from a phone • Send a - HP Officejet Pro 8600 | User Guide - Page 66
or Start Color. If the printer detects an original loaded in the automatic document feeder, it sends the document to the number you entered. TIP: If , you must install the printer software using the installation program provided on the HP software CD provided with the printer. Windows 1. Open the - HP Officejet Pro 8600 | User Guide - Page 67
an original in the automatic document feeder (ADF). 2. Touch Fax. 3. Dial the number by using the keypad on the phone that is connected to the printer. NOTE: Do not use the keypad on the control panel of the printer when manually sending a fax. You must use the keypad on your phone to dial the - HP Officejet Pro 8600 | User Guide - Page 68
a fax using monitor dialing Monitor dialing allows you to dial a number from the printer control panel as you would dial a regular telephone. When you PIN fast enough, the printer might start sending fax tones too soon and cause your PIN not to be recognized by the calling card service. If this is - HP Officejet Pro 8600 | User Guide - Page 69
speed dial, or touch number. (Call History) to select a previously dialed or received 5. Touch Start Fax. The printer scans the originals into memory rates are lower, for example. The printer automatically sends your fax at the specified time. You can only schedule one fax to be sent at a time. - HP Officejet Pro 8600 | User Guide - Page 70
(ADF). 2. Touch Fax, touch (Speed Dial), and then select the recipient group. 3. Touch Start Black. If the printer detects an original loaded in the automatic document feeder, it sends the document to each number in the group speed dial entry. NOTE: You can only use group speed dial entries to send - HP Officejet Pro 8600 | User Guide - Page 71
faxes manually. If you turn on the Auto Answer option (the default setting), the printer automatically answers incoming calls and receives faxes after the number of rings that are specified by the Rings to Answer setting. (The default Rings to Answer setting is five rings.) If you receive a Legal - HP Officejet Pro 8600 | User Guide - Page 72
you are currently on the phone with the sender, instruct the sender to press Start on their fax machine. 5. When you hear fax tones from a sending fax machine, do the following: a. Touch Fax, and then select Start Black or Start Color. b. After the printer begins to receive the fax, you can hang - HP Officejet Pro 8600 | User Guide - Page 73
and have a fax ready to send. NOTE: The printer does not support polling pass codes. Polling pass codes are a security feature number You can set up the printer to forward your faxes to another fax number. A received color fax is forwarded in black and white. HP recommends that you verify the number - HP Officejet Pro 8600 | User Guide - Page 74
what is loaded in your main tray. Faxes can be printed on Letter, A4, or Legal paper only. NOTE: If an incorrect paper size is loaded in the Block unwanted fax numbers If you subscribe to a caller ID service through your phone provider, you can block specific fax numbers so the printer does not print - HP Officejet Pro 8600 | User Guide - Page 75
the Caller ID list, it is assumed that you are not subscribed to a Caller ID service. • Add numbers to the junk fax list • Remove numbers from the junk fax list • Print a Junk Fax Report Add numbers to the junk fax list You can block specific numbers by adding them to the junk fax list. To add - HP Officejet Pro 8600 | User Guide - Page 76
procedure to print a list of blocked junk fax numbers. To print a Junk Fax Report 1. Touch HP Digital Fax (Fax to PC and Fax to Mac) If the printer is connected to your computer with a USB cable, you can use HP Mac feature) must be on at all times. Only one computer can act as the Fax to PC or Fax - HP Officejet Pro 8600 | User Guide - Page 77
Utility (Mac OS X). 2. Click the Applications icon on the HP Utility toolbar. 3. Double-click HP Setup Assistant, and then follow the onscreen instructions. Modify Fax to PC or Fax to Mac settings You can update the Fax to PC settings from your computer at any time from the Digital Fax Setup Wizard - HP Officejet Pro 8600 | User Guide - Page 78
lets you dial those numbers quickly by using the printer's control panel. TIP: In addition to creating and managing speed-dial entries from the printer's control panel, you can also use tools available on your computer, such as the HP software included with the printer and the printer's embedded web - HP Officejet Pro 8600 | User Guide - Page 79
-dial entries You can store groups of fax numbers as group speed-dial entries. To set up group speed-dial entries NOTE: Before you can create a group speed-dial entry, you must have already created at least one speed-dial entry. 1. On the printer's control panel, touch (right arrow), and then touch - HP Officejet Pro 8600 | User Guide - Page 80
fax number on the top of every fax you send. HP recommends that you set up the fax header by using the HP software provided with the printer. You can also set up the fax header from the printer control panel, as described here. NOTE: In some countries/regions, the fax header information is a legal - HP Officejet Pro 8600 | User Guide - Page 81
have a specific ring pattern. If you connect the printer to a line with distinctive ring, have your telephone company assign one ring pattern to voice calls and another ring pattern to fax calls. HP recommends that you request double or triple rings for a fax number. When the printer detects the - HP Officejet Pro 8600 | User Guide - Page 82
unless you have multiple numbers on the same telephone line. Touch Yes to continue. 6. Do one of the following: • Touch the ring pattern assigned by your telephone company to fax calls. - Or - • Touch Ring Pattern Detection, and then follow the instructions on the printer's control panel. NOTE: If - HP Officejet Pro 8600 | User Guide - Page 83
speed used to communicate between your printer and other fax machines when sending and receiving faxes. If you use one of the following, setting the fax service • A PBX system • Fax over Internet Protocol (FoIP) • An integrated services digital network (ISDN) service If you experience problems - HP Officejet Pro 8600 | User Guide - Page 84
information, see Fax over Internet Protocol. HP printers are designed specifically for use with traditional analog phone services. If you are in a digital phone Support for traditional fax transmission over any Internet protocol telephone systems are often limited. If you experience problems faxing - HP Officejet Pro 8600 | User Guide - Page 85
from the control panel or the HP software. For more information, see Printer management tools. NOTE: Ink level alerts and indicators provide estimates for planning purposes only. When you receive a low-ink alert, consider having a replacement cartridge available to avoid possible printing delays - HP Officejet Pro 8600 | User Guide - Page 86
touch Fax Reports. 3. Touch Fax Error Report. 4. Touch to select one of the following. On (Send and Receive) Prints whenever a transmission of faxes that have been received and sent by the printer. To print the fax log from the printer control panel 1. Touch (right arrow), and then touch Setup - HP Officejet Pro 8600 | User Guide - Page 87
1. Touch (right arrow), and then touch Setup. 2. Do one of the following: • Touch Tools. - Or - • Touch transaction to occur. Details include the fax number, number of pages, and the fax status. To the printer. NOTE: The call history cannot be printed. You can only view it from the printer's control - HP Officejet Pro 8600 | User Guide - Page 88
as simple as sending an email to the email address assigned to your printer when you enable Web Services on the printer. No special drivers or software are needed. If you can send an email, you can print from anywhere, using HP ePrint. Once you have signed up for an account on ePrintCenter, you can - HP Officejet Pro 8600 | User Guide - Page 89
then click Next. 5. Click Yes to allow the printer to automatically check for and install product updates. 6. If your network uses proxy settings when connecting to the Internet, enter these settings. 7. Follow the instructions on the Web Services information sheet to finish the setup. Mac OS X Ÿ To - HP Officejet Pro 8600 | User Guide - Page 90
, and then click Next. 4. Click Yes to allow the printer to automatically check for and install product updates. 5. If your network uses proxy settings when connecting to the Internet, enter these settings. 6. Follow the instructions on the Web Services information sheet to finish the setup. Use Web - HP Officejet Pro 8600 | User Guide - Page 91
the file that you want to print. For a list of files that can be printed using HP ePrint, as well as guidelines to follow when using HP ePrint, see Web Services and HP website specifications. 3. Enter the printer's email address in the "To" line of the email message, and then select the option to - HP Officejet Pro 8600 | User Guide - Page 92
. 2. Touch Apps, and then touch Off. NOTE: To remove all Web Services, see Remove Web Services. Remove Web Services To remove Web Services, complete the following steps: 1. On the printer's control panel display, touch Settings. 2. Touch Remove Web Services. (HP ePrint), and then touch 88 Web - HP Officejet Pro 8600 | User Guide - Page 93
with one or more depleted cartridges • Replace the ink cartridges • Store printing supplies • Usage information collection Information on ink cartridges and the printhead The following tips help maintain HP ink cartridges and ensure consistent print quality. • The instructions in this user guide - HP Officejet Pro 8600 | User Guide - Page 94
both the printer and the ink cartridge. Replace the ink cartridges NOTE: For information on recycling used ink supplies, see HP inkjet supplies recycling program. If you do not already have replacement ink cartridges for the printer, see Ink cartridges and printheads. 90 Work with ink cartridges - HP Officejet Pro 8600 | User Guide - Page 95
handle on the print carriage to install the ink cartridges. Doing so could cause the printhead or ink cartridges to be incorrectly seated, which can cause errors or print quality problems. The latch must remain down in order to correctly install the ink cartridges. Replace the ink cartridges 91 - HP Officejet Pro 8600 | User Guide - Page 96
the same colored letter as the color you are installing. 6. Repeat steps 3 through 5 for each ink cartridge you are replacing. 7. Close the ink cartridge access door. Related topics Ink cartridges and printheads Store printing supplies Ink cartridges can be left in the printer for extended periods - HP Officejet Pro 8600 | User Guide - Page 97
Preferences, and then select Cartridge Chip Information. 3. Touch OK to turn off usage information collection. NOTE: If you turn off the memory chip's ability to collect the printer's usage information, you can still continue to use the cartridge in the HP printer. Usage information collection 93 - HP Officejet Pro 8600 | User Guide - Page 98
includes the following features: • Fast access to qualified online support specialists • HP software and driver updates for the HP printer • Valuable troubleshooting information for common problems • Proactive printer updates, support alerts, and HP newsgrams that are available when you register the - HP Officejet Pro 8600 | User Guide - Page 99
by using online chat. • Check for HP software updates. You can also obtain support from the HP software for Windows or Mac OS X, which provide easy, step-by-step solutions to common printing problems. For more information, see Printer management tools. Support options and availability vary by - HP Officejet Pro 8600 | User Guide - Page 100
the printer)? Phone support period One year of phone support is available in North America, Asia Pacific, and Latin America (including Mexico). Telephone support numbers In many locations, HP provides toll free telephone support during the warranty period. However, some of the support numbers might - HP Officejet Pro 8600 | User Guide - Page 101
cost. Help may also be available at the HP online support website: www.hp.com/go/customercare. This website provides information and utilities that can help you correct many common printer problems. Contact your HP dealer or call the support phone number for your country/region to learn more about - HP Officejet Pro 8600 | User Guide - Page 102
, or you can download the HP software from the HP support website www.hp.com/ go/customercare. This website provides information and utilities that can help you correct many common printer problems. Check the following when you begin troubleshooting a printing problem. • For a paper jam, see Clear - HP Officejet Pro 8600 | User Guide - Page 103
sensor. To clean the printhead, see Clean the printhead. If cleaning the printhead does not solve the problem, contact HP support. Go to www.hp.com/go/customercare. This website provides information and utilities that can help you correct many common printer problems. If prompted, select your - HP Officejet Pro 8600 | User Guide - Page 104
cartridge. NOTE: While ink cartridges are not damaged when left outside of the printer, the printhead does need to have all cartridges installed at all times after the printer is set up and in use. Leaving one or more cartridge slots empty for an extended period may lead to print quality problems - HP Officejet Pro 8600 | User Guide - Page 105
For more information, see Turn the printer off. Make sure all ink cartridges are installed. If any of the ink cartridge is missing, the printer will perform extra servicing to protect the printhead. Blank or partial page printed Clean the printhead Complete the printhead cleaning procedure. For more - HP Officejet Pro 8600 | User Guide - Page 106
troubleshooting. Check the margin settings Make sure the margin settings for the document do not exceed the printable area of the printer printer driver. Check the printer width and length guides fit snugly against selected in the printer driver match the size area of your printer. For more - HP Officejet Pro 8600 | User Guide - Page 107
for specific help. Print quality troubleshooting Try the solutions in this section to resolve print quality problems in your printout. TIP: You can visit the HP online support website at www.hp.com/go/customercare for information and utilities that can help you correct many common printer problems - HP Officejet Pro 8600 | User Guide - Page 108
cartridge. CAUTION: While ink cartridges are not damaged when left outside of the printer, the printhead does need to have all cartridges installed at all times after the printer is set up and in use. Leaving one or more cartridge slots empty for an extended period may lead to print quality problems - HP Officejet Pro 8600 | User Guide - Page 109
paper such as HP Advanced Photo Paper is loaded in the input tray. NOTE: On some computer screens, colors might appear differently than they do when printed on paper. In this case, there is nothing wrong with the printer, print settings, or ink cartridges. No further troubleshooting is required. For - HP Officejet Pro 8600 | User Guide - Page 110
to install new cartridges, see Replace the ink cartridges. 2. Align the printhead. For more information, see Align the printhead. 3. Clean the printhead. For more information, see Clean the printhead. 4. if none of the previous steps have helped, contact HP support to replace the printhead. For more - HP Officejet Pro 8600 | User Guide - Page 111
support website at www.hp.com/go/customercare for information and utilities that can help you correct many common printer problems. Media is not supported for the printer or tray Use only media that is supported for the printer and the tray being used. For more information, see Media specifications - HP Officejet Pro 8600 | User Guide - Page 112
it is not printing. • Remove and replace the duplexer. ƕ Push the button on either side of the duplexer, and then remove the unit. ƕ Reinsert the duplexer into the printer. Multiple pages are being picked up • Fan the media before loading. • Make sure the paper guides are set to the correct markings - HP Officejet Pro 8600 | User Guide - Page 113
visit the HP online support website at www.hp.com/go/customercare for information and utilities that can help you correct many common printer problems. • No information, see Media specifications. • Check the settings The contrast setting might be set too light. On the printer control panel, touch - HP Officejet Pro 8600 | User Guide - Page 114
the printer. ƕ The automatic document feeder (ADF) might need cleaning. For more information, see Maintain the printer. • Print a Print Quality Diagnostic Page and follow the instructions on the page to resolve poor quality copy problems. For more information, see Print quality troubleshooting. 110 - HP Officejet Pro 8600 | User Guide - Page 115
low on ink. For more information, see Printer management tools and Understand the Printer Status Report. HP cannot guarantee the quality of non-HP ink cartridges. Paper mismatch Check the settings Verify that the loaded media size and type matches the control panel settings. Solve copy problems 111 - HP Officejet Pro 8600 | User Guide - Page 116
online support website at www.hp.com/go/customercare for information and utilities that can help you correct many common printer problems. NOTE: If you are starting the scan from a computer, see the HP software Help for troubleshooting information. • Scanner did nothing • Scan takes too long • Part - HP Officejet Pro 8600 | User Guide - Page 117
ƕ If you are using the HP Printer Software, the default settings in the HP Printer Software might be set to automatically perform a specific task other than the one that you are attempting. See the onscreen Help for the HP Printer Software for instructions about changing the properties. Text cannot - HP Officejet Pro 8600 | User Guide - Page 118
not TWAIN-compliant do not work with the HP software provided with the printer. ƕ If you are using a USB connection ink dots form unwanted patterns that can be detected when the image is scanned or printed or when the image appears on a screen. If the following suggestions do not solve the problem - HP Officejet Pro 8600 | User Guide - Page 119
loaded incorrectly. Be sure to use the media guides when you load the originals into the ADF. For have optimum clarity. For cleaning instructions, see Maintain the printer. ƕ The defects might be an original on the scanner glass. ƕ Adjust the HP software settings according to how you plan to use the - HP Officejet Pro 8600 | User Guide - Page 120
completed setting up the printer for faxing. For more information, see Test fax setup. If the test fails, review the report for information on how to fix any problems found. For more information, see The fax test failed. TIP: You can visit the HP online support website at www.hp.com/go/customercare - HP Officejet Pro 8600 | User Guide - Page 121
reviewing the troubleshooting information in this section. • Try to send or receive a test fax. If you can send or receive a fax successfully, there might not be a problem. • If you are running the test from the Fax Setup Wizard (Windows) or HP Setup Assistant (Mac OS X), make sure the printer - HP Officejet Pro 8600 | User Guide - Page 122
common printer problems. If prompted, select your country/region, and then click Contact HP for information on calling for technical support. box with the printer, connect one end to your telephone wall jack, then connect the other end to the port labeled 1-LINE on the back of the printer. NOTE: If - HP Officejet Pro 8600 | User Guide - Page 123
connecting the printer directly to the telephone wall jack. The "Using Correct Type of Phone Cord with Fax" test failed Solution: • Make sure you used the phone cord supplied in the box with the printer to connect to the telephone wall jack. One end of the phone cord should be Solve fax problems 119 - HP Officejet Pro 8600 | User Guide - Page 124
not be able to send or receive faxes. After you plug in the phone cord that came with the printer, run the fax test again. • If you are using a phone splitter, this can cause faxing problems. (A splitter is a two-cord connector that plugs into a telephone wall jack.) Try removing the splitter and - HP Officejet Pro 8600 | User Guide - Page 125
the phone cord supplied in the box with the printer, connect one end to your telephone wall jack, then connect the other end to the port labeled 1-LINE on the back of the printer. • If you are using a phone splitter, this can cause faxing problems. (A splitter is a two-cord connector that plugs into - HP Officejet Pro 8600 | User Guide - Page 126
them back one at a time and rerunning the test each time, until you identify which piece of equipment is causing the problem. ƕ If the Fax Line Condition Test fails without the other equipment, connect the printer to a working phone line and continue reviewing the troubleshooting information in - HP Officejet Pro 8600 | User Guide - Page 127
Internet. The printer is having problems sending and receiving faxes Solution: Make sure the printer is turned on. Look at the display on the printer. If the printer memory). Solution: • Make sure you used the phone cord supplied in the box with the printer to connect to the telephone wall jack. One - HP Officejet Pro 8600 | User Guide - Page 128
integrated services digital network (ISDN) converter/terminal adapter, make sure the printer support. • If you are using a phone splitter, this can cause faxing problems. (A splitter is a two-cord connector that plugs into a telephone wall jack.) Try removing the splitter and connecting the printer - HP Officejet Pro 8600 | User Guide - Page 129
The printer is having problems sending a manual fax Solution: NOTE: This possible solution applies only in the countries/regions that receive a 2-wire phone cord in the box with the printer, including: Argentina, Australia, Brazil, Canada, Chile, China, Colombia, Greece, India, Indonesia, Ireland, - HP Officejet Pro 8600 | User Guide - Page 130
ring. • If Auto Answer is set to Off, you need to receive faxes manually; otherwise, the printer cannot receive the fax. For information on receiving faxes manually, see Receive a fax manually. • If you have a voice mail service at the same phone number you use for fax calls, you must receive faxes - HP Officejet Pro 8600 | User Guide - Page 131
time, until you identify which equipment is causing the problem. • If you have a special ring pattern for your fax phone number (using a distinctive ring service through your telephone company), make sure that the Distinctive Ring feature on the printer is set to match. For more information, see - HP Officejet Pro 8600 | User Guide - Page 132
mail service could be interfering with the recipient's phone line. You can also ask the recipient to check the receiving fax machine for any problems. Fax machine to a low number of rings and the printer to answer in the maximum number of rings supported. (The maximum number of rings varies by - HP Officejet Pro 8600 | User Guide - Page 133
Printing option in the printer control panel is turned problems using Web Services and HP websites This section provides solutions to common problems using Web Services and HP websites. • Solve problems using Web Services • Solve problems using HP websites Solve problems using Web Services and HP - HP Officejet Pro 8600 | User Guide - Page 134
Web Services, such as HP ePrint and Printer Apps, check the following: • Make sure the printer is connected to the Internet using an Ethernet or wireless connection. NOTE: You cannot use these web features if the printer is connected using a USB cable. • Make sure the latest product updates have - HP Officejet Pro 8600 | User Guide - Page 135
visit the HP online support website at www.hp.com/go/customercare for information and utilities that can help you correct many common printer problems. This section covers the following topics: • Solving HP Direct Digital Filing problems • Solving HP Digital Fax problems Solving HP Direct Digital - HP Officejet Pro 8600 | User Guide - Page 136
printer using a wireless connection, make sure the wireless network is functioning properly. For more information, see Solve wireless problems. The server name cannot be found or resolved Connection to the server might fail if the server name provided during setup cannot be resolved to a specific - HP Officejet Pro 8600 | User Guide - Page 137
letters or characters supported by the operating system. For more information, see the documentation available with the operating system. Unable to scan to email NOTE: Scan to Email is only supported by HP Officejet Pro 8600 Plus and HP Officejet Pro 8600 by your email service provider. If the - HP Officejet Pro 8600 | User Guide - Page 138
supported by HP Officejet Pro 8600 Plus and HP Officejet Pro 8600 folder name uses only the letters or characters supported by the operating system. For instructions on the printer's control panel. CAUTION: Clearing the fax log and the internal memory deletes any unsaved faxes stored in the printer - HP Officejet Pro 8600 | User Guide - Page 139
a way that it touches another pin, replace the memory card reader or have the printer serviced. For more information, see HP support. This website provides information and utilities that can help you correct many common printer problems. ƕ Make sure that only one memory device has been inserted at - HP Officejet Pro 8600 | User Guide - Page 140
wired (Ethernet) network problems TIP: You can visit the HP online support website at www.hp.com/go/customercare for information and utilities that can help you correct many common printer problems. If you are unable to connect the printer to your wired (Ethernet) network, perform one or more of the - HP Officejet Pro 8600 | User Guide - Page 141
NOTE: After you resolve the problem, follow the instructions in After resolving the problems. Basic wireless troubleshooting Perform the following steps in the order presented. Step 1 - Make sure the wireless (802.11) light is turned on If the blue light near the printer's wireless button is not lit - HP Officejet Pro 8600 | User Guide - Page 142
the wireless version of the printer is set as the default printer driver (Windows only) • your computer. Usually there are two indicator lights, one that is on and another that blinks. If your does not appear in the list, there might be a problem with the router, the Ethernet cable, or your computer. - HP Officejet Pro 8600 | User Guide - Page 143
, your printer cannot automatically detect the network. A: Make sure the printer is on the network 1. If the printer supports Ethernet networking instructions at the beginning of this section) and follow any recommendations. URL The URL shown here is the network address assigned to the printer - HP Officejet Pro 8600 | User Guide - Page 144
Details. 3. Do one of the following, depending on the printer status: a. If the printer is Offline, right-click the printer, and click Use Printer Online. b. If the printer is Paused, right-click the printer, and click Resume Printing. 4. Try using the printer over the network. 140 Solve a problem - HP Officejet Pro 8600 | User Guide - Page 145
section for additional troubleshooting help. Step 5: Make sure the wireless version of the printer is set as the default printer driver (Windows only) If you install the HP software again, the installer might create a second version of the printer driver in your Printers or Printers and Faxes folder - HP Officejet Pro 8600 | User Guide - Page 146
the printer might provide this feature. For more information, see Update the printer. TIP: You can customize the Wireless Direct Printing name and security passcode from the embedded web server (EWS). For information about using the embedded web server, see Embedded web server. 142 Solve a problem - HP Officejet Pro 8600 | User Guide - Page 147
Web Services has been enabled, you can check for and install printer updates. To update the printer, complete the following steps: 1. On the printer control panel, touch Product Updates. (ePrint), touch Settings, and then touch 2. Touch Check for Product Update, and then follow the instructions - HP Officejet Pro 8600 | User Guide - Page 148
then click Firewall Help in the Need Help Troubleshooting? section. NOTE: At this time, some portions of this site are not available in all languages. Solve printer management problems TIP: You can visit the HP online support website at www.hp.com/go/customercare for information and utilities that - HP Officejet Pro 8600 | User Guide - Page 149
IP address is incorrect. Troubleshoot installation issues TIP: You can visit the HP online support website at www.hp.com/go/customercare for information and utilities that can help you correct many common printer problems. • Hardware installation suggestions • HP software installation suggestions - HP Officejet Pro 8600 | User Guide - Page 150
and ink cartridges are firmly installed in their correct, color-coded slot. The printer cannot work if they are not all installed. • Make sure that the printhead latch is closed correctly. HP software installation suggestions Check the computer system • Make sure that your computer is running one of - HP Officejet Pro 8600 | User Guide - Page 151
the network settings have been reset. Understand the Printer Status Report Use the printer status report to view current printer information and ink cartridge status. Also use the printer status report to help you troubleshoot problems with the printer. The printer status report also contains a log - HP Officejet Pro 8600 | User Guide - Page 152
to call HP, it is often useful to print the printer status report before calling. 1. Printer Information: Shows printer information (such as the printer name, model number, serial number, and firmware version number), the accessories that are installed (such as the duplexer), and the number of pages - HP Officejet Pro 8600 | User Guide - Page 153
after you complete both stages of cleaning, try aligning the printer. If print quality problems persist after cleaning and aligning, contact HP support. For more information, see HP support. NOTE: Cleaning uses ink, so clean the printhead only when necessary. The cleaning process takes a few minutes - HP Officejet Pro 8600 | User Guide - Page 154
Printer Preferences, click Maintenance Tasks, and then click Align Printhead. 3. Follow the onscreen instructions. To align the printhead from HP Utility (Mac OS X) 1. Open HP Utility. For more information, see HP Utility (Mac OS X). 2. In the Information And Support section, click Align Printhead - HP Officejet Pro 8600 | User Guide - Page 155
that the printer is turned on. 2. Open the ink cartridge access door. 3. Lift the latch handle on the print carriage. 4. Remove the printhead by lifting it up and then pulling it out of the printer. 5. Make sure the latch handle is raised, and then reinsert the printhead. Printhead maintenance 151 - HP Officejet Pro 8600 | User Guide - Page 156
the ink cartridge access door. Understand the network configuration page If the printer is connected to a network, you can print a network configuration page to view the network settings for the printer. You can use the network configuration page to help troubleshoot network connectivity problems - HP Officejet Pro 8600 | User Guide - Page 157
: Enable or disable the Microsoft web Services Dynamic Discovery (WS Discovery) protocols or Microsoft web Services for Devices (WSD) Print services supported on the printer. Disable unused print services to prevent access through those services. NOTE: For more information about WS Discovery and - HP Officejet Pro 8600 | User Guide - Page 158
printer media that meets specifications. For more information, see Media specifications. • Make clear the paper jam from the duplexer. Paper can also jam in number of sheets allowed in the automatic document feeder, see Media specifications. • Using paper that is too thick or too thin for the printer - HP Officejet Pro 8600 | User Guide - Page 159
can damage the print mechanism. Always access and clear paper jams through the duplexer. 2. Check the duplexer. a. Push the button on either side of the duplexer, and then remove the unit. b. Locate any jammed media inside the printer, grasp it with both hands and then pull it towards you. c. If the - HP Officejet Pro 8600 | User Guide - Page 160
the media towards you through the top of the printer. WARNING! Do not reach into the printer when it is on and the carriage is stuck. When you open the ink cartridge access door, the carriage should return to its tab located in the center of the automatic document feeder. 156 Solve a problem - HP Officejet Pro 8600 | User Guide - Page 161
all paper. Make sure the paper-width guide does not bend the paper in the input tray. • Do not force paper too far forward in the input tray. • Use paper types that are recommended for the printer. For more information, see Media specifications. • If the printer is about to run out of paper, allow - HP Officejet Pro 8600 | User Guide - Page 162
topics: • Warranty information • Printer specifications • Regulatory information • Environmental product stewardship program • Third-party licenses Warranty information This section contains the following topics: • Hewlett-Packard limited warranty statement • Ink cartridge warranty information 158 - HP Officejet Pro 8600 | User Guide - Page 163
maintenance or modification; b. Software, media, parts, or supplies not provided or supported by HP; c. Operation outside the product's specifications; d. Unauthorized modification or misuse. 4. For HP printer products, the use of a non-HP cartridge or a refilled cartridge does not affect either the - HP Officejet Pro 8600 | User Guide - Page 164
The HP cartridge warranty is applicable when the product is used in its designated HP printer. This warranty does not cover HP ink products that have been refilled, remanufactured, refurbished, misused, or tampered with. During the warranty period the product is covered as long as the HP ink is - HP Officejet Pro 8600 | User Guide - Page 165
2) • HP Officejet Pro 8600: 10.67 kg (23.6 lb) • HP Officejet Pro 8600 Plus and HP Officejet Pro 8600 Premium: 11.58 kg (25.5 lb) • With Tray 2: Adds 2.96 kg (6.5 lb) • With duplexer: Adds 0.63 kg (1.4 lb) Product features and capacities Feature Connectivity Print method Ink cartridges Printheads - HP Officejet Pro 8600 | User Guide - Page 166
, Swedish, Traditional Chinese, Turkish. * The printer supports the 802.11n 2.4 GHz frequency band. Processor and memory specifications Printer processor ARM R4 Printer memory HP Officejet Pro 8600: 64 MB built-in RAM HP Officejet Pro 8600 Plus and HP Officejet Pro 8600 Premium: 128 MB built-in RAM - HP Officejet Pro 8600 | User Guide - Page 167
be on the same side of a firewall as the printer. Media specifications Use these tables to determine the correct media to use with your printer, and determine what features work with your media. • Understand specifications for supported media • Set minimum margins • Guidelines for printing on both - HP Officejet Pro 8600 | User Guide - Page 168
weights Understand supported sizes NOTE: Tray 2 is available as an option. Media size Standard media sizes 10x15cm* 2L U.S. Letter (216 x 279 mm; 8.5 x 11 inches)* 8.5 x 13 inches (216 x 330 mm)+ U.S. Legal (216 x 356 mm; 8.5 x 14 inches)* + A4 (210 x 297 mm; 8.3 x 11.7 inches)* U.S. Executive (184 - HP Officejet Pro 8600 | User Guide - Page 169
mm; 3 x 5 inches) Photo media (102 x 152 mm; 4 x 6 inches)* Photo media (5 x 7 inches)* Photo media (8 x 10 inches)* Photo media (8.5 x 11 inches) Photo L (89 x 127 mm; 3.5 x 5 inches) Tray 2 Duplexer ADF Printer specifications 165 - HP Officejet Pro 8600 | User Guide - Page 170
Other media NOTE: Defining custom-size media sizes is only available in the HP printing software in Mac OS X. Custom-sized media between 76.2 to 216 mm )+ Tray 2 Duplexer ADF * These sizes can be used for borderless printing. ** The printer is compatible with plain and inkjet hagaki from Japan - HP Officejet Pro 8600 | User Guide - Page 171
19 inches stacked) HP Officejet Pro 8600 Plus and HP Officejet Pro 8600 Premium: Up to 50 sheets of plain paper (11 mm or 0.43 inches stacked) Set minimum margins The document margins must match (or exceed) these margin settings in portrait orientation. 3 3 1 2 Media U.S. Letter U.S. Legal A4 - HP Officejet Pro 8600 | User Guide - Page 172
. • You can print on both sides of supported custom-sized media by turning the media over and feeding it into the printer again. For more information, see Media specifications. Print specifications Black print resolution 600 x 600 dpi with pigmented black ink Color print resolution Up to 4800 x 1200 - HP Officejet Pro 8600 | User Guide - Page 173
glass: HP Officejet Pro 8600: 216 x 297 mm (8.5 x 11.7 inches) HP Officejet Pro 8600 Plus and HP Officejet Pro 8600 Premium: 216 x 356 mm (8.5 x 14 inches) • Maximum scan size from ADF: 216 x 356 mm (8.5 x 14 inches) Web Services and HP website specifications Web Services specifications An Internet - HP Officejet Pro 8600 | User Guide - Page 174
(Fast Draft Mode) Acoustic emission specifications Print in Draft mode, noise levels per ISO 7779 HP Officejet Pro 8600 • Sound pressure (bystander position) LpAm 57 (dBA) (mono Draft print) • Sound power LwAd 7.1 (BA) HP Officejet Pro 8600 Plus and HP Officejet Pro 8600 Premium • Sound pressure - HP Officejet Pro 8600 | User Guide - Page 175
cause the performance of the printer to be slower than expected. Supported memory card types • Secure Digital (SD), Mini SD, Micro SD • High Capacity Secure Digital • Memory Stick Pro Duo • Memory Stick Pro Duo • MultiMediaCard (MMC), MMC Plus, MMC (RS-MMC) USB flash drives HP has fully tested the - HP Officejet Pro 8600 | User Guide - Page 176
Appendix A Regulatory information The printer meets product requirements from regulatory agencies in your country/region. This section contains the following network • Australia wired fax statement • Regulatory information for wireless products • Regulatory model number 172 Technical information - HP Officejet Pro 8600 | User Guide - Page 177
product. This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part to try to correct the interference by one or more of the following measures: • by HP may void the user's authority to operate the equipment. This device complies with Part 15 - HP Officejet Pro 8600 | User Guide - Page 178
that are listed in the EU Declaration of Conformity issued by HP for this product or product family and available (in English only) either within the product documentation or at the following website: www.hp.com/go/certificates (type the product number in the search field). 174 Technical information - HP Officejet Pro 8600 | User Guide - Page 179
by one of the following conformity markings placed on the product: For non-telecommunications products and for EU harmonized telecommunications products, such as Bluetooth® within power class below 10mW. For EU non-harmonized telecommunications products (If applicable, a 4-digit notified body number - HP Officejet Pro 8600 | User Guide - Page 180
rules, Part 68. On this equipment is a label that contains, among other information, the FCC Registration Number and Ringer Equivalent Number (REN maintain uninterrupted service. If you experience trouble with this equipment, please contact the manufacturer, or look elsewhere in this manual, for - HP Officejet Pro 8600 | User Guide - Page 181
Specifications. This is confirmed by the registration number. The abbreviation IC before the registration number Numbers of all the devices does not exceed 5. The REN for this product is 0.0B, based on FCC Part 68 des HP All-in-One enthalten ist, an die Wandsteckdose (TAE 6) Code N an. Dieses HP-Fax - HP Officejet Pro 8600 | User Guide - Page 182
, the device shall be used in such a manner that the potential for human contact during normal operation is minimized. This product and any attached external antenna, if supported, shall be placed in such a manner to minimize the potential for human contact during normal operation. In order to avoid - HP Officejet Pro 8600 | User Guide - Page 183
identification purposes, your product is assigned a Regulatory Model Number. The Regulatory Model Number for your product is SNPRC-1101-01. This regulatory number should not be confused with the marketing name (HP Officejet Pro 8600 e-All-in-One series) or product number. Regulatory information 179 - HP Officejet Pro 8600 | User Guide - Page 184
HP products, please visit: www.hp.com/hpinfo/globalcitizenship/environment/recycle/ HP inkjet supplies recycling program HP is committed to protecting the environment. The HP Inkjet Supplies Recycling Program is available in many countries/regions, and lets you recycle used print cartridges and ink - HP Officejet Pro 8600 | User Guide - Page 185
product settings and is designed to last the life of the product. Any attempt to service or replace this battery should be performed by a qualified service realizarla un técnico de mantenimiento cualificado. Směrnice Evropské unie pro nakládání s bateriemi Tento výrobek obsahuje baterii, která slouží - HP Officejet Pro 8600 | User Guide - Page 186
Protection Agency's ENERGY STAR specifications for imaging equipment. The following mark appears on ENERGY STAR qualified imaging products: ENERGY STAR is a U.S. registered service mark of the U.S. EPA. As an ENERGY STAR partner, HP has determined that this product meets ENERGY STAR guidelines for - HP Officejet Pro 8600 | User Guide - Page 187
RoHS notices (China only) Toxic and hazardous substance table RoHS notices (Ukraine only) Environmental product stewardship program 183 - HP Officejet Pro 8600 | User Guide - Page 188
FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, EXEMPLARY, OR * CONSEQUENTIAL DAMAGES (INCLUDING, BUT NOT LIMITED TO, PROCUREMENT OF * SUBSTITUTE GOODS OR SERVICES; LOSS OF USE, DATA, OR PROFITS; OR * BUSINESS INTERRUPTION) HOWEVER CAUSED AND ON ANY THEORY OF LIABILITY, * WHETHER IN CONTRACT, STRICT - HP Officejet Pro 8600 | User Guide - Page 189
-bsd--nos_crypto HMAC-SHA-224/256/384/512 implementation * Last update: 06/15/2005 * Issue date: 06/15/2005 * used to endorse or promote products derived from this software * without specific prior written permission. * TO, PROCUREMENT OF SUBSTITUTE GOODS * OR SERVICES; LOSS OF USE, DATA, OR PROFITS; - HP Officejet Pro 8600 | User Guide - Page 190
's, and as such any Copyright notices in the code are not to be removed. If this package is used in a product, Eric Young should be given attribution as the author of the parts of the library used. This can be in the form of a textual message at program startup or in documentation - HP Officejet Pro 8600 | User Guide - Page 191
any Windows specific code (or a derivative thereof) from the apps directory (application code) you must include an acknowledgement: "This product includes (INCLUDING, BUT NOT LIMITED TO, PROCUREMENT OF SUBSTITUTE GOODS OR SERVICES; LOSS OF USE, DATA, OR PROFITS; OR BUSINESS INTERRUPTION) HOWEVER - HP Officejet Pro 8600 | User Guide - Page 192
of any form whatsoever must retain the following acknowledgment: "This product includes software developed by the OpenSSL Project for use in the DAMAGES (INCLUDING, BUT NOT LIMITED TO, PROCUREMENT OF SUBSTITUTE GOODS OR SERVICES; LOSS OF USE, DATA, OR PROFITS; OR BUSINESS INTERRUPTION) HOWEVER - HP Officejet Pro 8600 | User Guide - Page 193
of any form whatsoever must retain the following acknowledgment: "This product includes software developed by the OpenSSL Project for use in the DAMAGES (INCLUDING, BUT NOT LIMITED TO, PROCUREMENT OF SUBSTITUTE GOODS OR SERVICES; LOSS OF USE, DATA, OR PROFITS; OR BUSINESS INTERRUPTION) HOWEVER - HP Officejet Pro 8600 | User Guide - Page 194
support in OpenSSL originally developed by SUN MICROSYSTEMS, INC., and contributed to the OpenSSL project. LICENSE.sha2-bsd--nos_crypto FIPS 180-2 SHA-224/256/384/512 implementation * Last update products derived from this software * without specific SUBSTITUTE GOODS * OR SERVICES; LOSS OF USE - HP Officejet Pro 8600 | User Guide - Page 195
Rights to Redistribute This Code * * Unicode, Inc. hereby grants the right to freely use the information * supplied in this file in the creation of products supporting the * Unicode Standard, and to make copies of this file in any form * for internal or external distribution as long as this notice - HP Officejet Pro 8600 | User Guide - Page 196
Appendix A The data format used by the zlib library is described by RFCs (Request for Comments) 1950 to 1952 in the files http://www.ietf.org/rfc/rfc1950.txt (zlib format), rfc1951.txt (deflate format) and rfc1952.txt (gzip format). 192 Technical information - HP Officejet Pro 8600 | User Guide - Page 197
' option at the top of the www.hp.com/buy/supplies page to obtain information about purchasing HP products in your country. Supplies • Ink cartridges and printheads • HP media Ink cartridges and printheads Ordering cartridges online is not supported in all countries/regions. However, many countries - HP Officejet Pro 8600 | User Guide - Page 198
. When you receive a low-ink warning message, consider having a replacement cartridge available to avoid possible printing delays. You do not need to replace cartridges until prompted to do so. HP media To order media such as HP Premium Paper, go to www.hp.com. HP recommends plain papers with the - HP Officejet Pro 8600 | User Guide - Page 199
all the steps in the getting started guide, use the instructions in this section to complete your fax setup. Keep your getting started guide for later use. In this section, you learn how to set up the printer so that faxing works successfully with equipment and services you might already have on the - HP Officejet Pro 8600 | User Guide - Page 200
(ISDN) system. • Distinctive ring service: A distinctive ring service through your telephone company provides multiple telephone numbers with different ring patterns. • Voice calls: Voice calls are received at the same phone number you use for fax calls on the printer. • Computer dial-up modem - HP Officejet Pro 8600 | User Guide - Page 201
your telephone company at the same number you use for fax calls on the printer. 3. From the following table, select the combination of equipment and services applicable to your home or office setting. Then look up the recommended fax setup. Step-by-step instructions are included for each case in - HP Officejet Pro 8600 | User Guide - Page 202
PBX Distinct Voice ive ring calls service Computer Answering dial-up machine modem Voice mail service Recommended fax setup Case J: the printer as described in this section. Back view of the printer 1 2 1 Telephone wall jack 2 Use the phone cord supplied in the box with the printer to - HP Officejet Pro 8600 | User Guide - Page 203
phone rings, the printer answers automatically after the number of rings you set in the Rings to Answer setting. The printer begins emitting fax reception printer with DSL If you have a DSL service through your telephone company, and do not connect any equipment to the printer, use the instructions - HP Officejet Pro 8600 | User Guide - Page 204
possible. NOTE: Some ISDN systems allow you to configure the ports for specific phone equipment. For example, you might have assigned one port for telephone and Group 3 fax and another port for multiple purposes. If you have problems when connected to the fax/phone port of your ISDN converter, try - HP Officejet Pro 8600 | User Guide - Page 205
) that allows you to have multiple phone numbers on one phone line, each with a different ring pattern, set up the printer as described in this section. Back view of the printer 1 2 1 Telephone wall jack 2 Use the phone cord supplied in the box with the printer to connect to the 1-LINE port - HP Officejet Pro 8600 | User Guide - Page 206
Ring setting) after the number of rings you selected (Rings to Answer setting). The printer begins emitting fax reception tones to the sending fax machine and receives the fax. If you encounter problems setting up the printer with optional equipment, contact your local service provider or vendor for - HP Officejet Pro 8600 | User Guide - Page 207
answer the fax call manually. If you encounter problems setting up the printer with optional equipment, contact your local service provider or vendor for at the same phone number, and you also subscribe to a voice mail service through your telephone company, set up the printer as described in this - HP Officejet Pro 8600 | User Guide - Page 208
in person to incoming fax calls, or the printer cannot receive faxes. You must initiate the manual fax before voicemail picks up the line. If you encounter problems setting up the printer with optional equipment, contact your local service provider or vendor for further assistance. Case G: Fax - HP Officejet Pro 8600 | User Guide - Page 209
answers after the number of rings you set in the Rings to Answer setting. The printer begins emitting fax reception tones to the sending fax machine and receives the fax. If you encounter problems setting up the printer with optional equipment, contact your local service provider or vendor - HP Officejet Pro 8600 | User Guide - Page 210
you have a DSL line and use that phone line to send faxes, follow these instructions to set up your fax. 4 1 23 5 1 Telephone wall jack 2 Parallel splitter 3 DSL/ADSL filter Connect one end of the phone jack that was supplied with the printer to connect to the 1-LINE port on the back of the - HP Officejet Pro 8600 | User Guide - Page 211
. If you encounter problems setting up the printer with optional equipment, contact your local service provider or vendor for further assistance. Case H: Shared voice/fax line with computer modem There are two different ways to set up the printer with your computer based on the number of phone ports - HP Officejet Pro 8600 | User Guide - Page 212
wall jack and plug it into the port labeled 2-EXT on the back of the printer. 3. Connect a phone to the "OUT" port on the back of your computer with the printer, connect one end to your telephone wall jack, then connect the other end to the port labeled 1-LINE on the back of the printer. NOTE: You - HP Officejet Pro 8600 | User Guide - Page 213
, follow these directions to set up your fax. If you encounter problems setting up the printer with optional equipment, contact your local service provider or vendor for further assistance. Shared voice/fax with computer DSL/ADSL modem Use these instructions if your computer has a DSL/ADSL modem - HP Officejet Pro 8600 | User Guide - Page 214
on the front and a plug on the back. To set up the printer with a computer DSL/ADSL modem 1. Obtain a DSL filter from your DSL provider. NOTE: Phones in other parts of the home/office sharing the same phone number with DSL service need to be connected to additional DSL filters to avoid noise when - HP Officejet Pro 8600 | User Guide - Page 215
number, and you also have an answering machine that answers voice calls at this phone number, set up the printer as described in this section. Back view of the printer receive faxes with the printer. 3. Using the phone cord supplied in the box with the printer, connect one end to your telephone wall - HP Officejet Pro 8600 | User Guide - Page 216
a low number of rings. 7. Change the Rings to Answer setting on the printer to the maximum number of rings supported by your printer. (The maximum number of rings message. If you encounter problems setting up the printer with optional equipment, contact your local service provider or vendor for - HP Officejet Pro 8600 | User Guide - Page 217
the port labeled "OUT" on the back of the computer (the computer dial-up modem). 4. Using the phone cord supplied in the box with the printer, connect one end to your telephone wall jack, then connect the other end to the port labeled 1-LINE on the back of the - HP Officejet Pro 8600 | User Guide - Page 218
a low number of rings. 9. Change the Rings to Answer setting on the printer to the maximum number of rings supported by the product. (The maximum number of rings message. If you encounter problems setting up the printer with optional equipment, contact your local service provider or vendor for - HP Officejet Pro 8600 | User Guide - Page 219
the front and a plug on the back. To set up the printer with a computer DSL/ADSL modem 1. Obtain a DSL/ADSL filter from your DSL/ADSL provider. NOTE: Phones in other parts of the home/office sharing the same phone number with DSL/ADSL service need to be connected to additional DSL/ADSL filters, to - HP Officejet Pro 8600 | User Guide - Page 220
same phone line for telephone, fax, and have a computer DSL modem, follow these instructions to set up your fax. If you encounter problems setting up the printer with optional equipment, contact your local service provider or vendor for further assistance. Case K: Shared voice/fax line with computer - HP Officejet Pro 8600 | User Guide - Page 221
or the printer cannot receive faxes. If you encounter problems setting up the printer with optional equipment, contact your local service provider or hp.com/at/faxconfig www.hp.com/de/faxconfig www.hp.com/ch/fr/faxconfig www.hp.com/ch/de/faxconfig www.hp.com/uk/faxconfig www.hp.fi/faxconfig www.hp - HP Officejet Pro 8600 | User Guide - Page 222
If the test fails, review the report for information on how to fix the problem and rerun the test. To test fax setup via the printer control panel 1. Set up the printer for faxing according to your particular home or office setup instructions. 2. Make sure the ink cartridges are installed, and that - HP Officejet Pro 8600 | User Guide - Page 223
can display a summary of the network settings on the printer control panel or the HP software that came with the printer. You can print a more detailed network configuration page IP settings • Change IP settings • Configure the printer's firewall settings • Reset network settings Network setup 219 - HP Officejet Pro 8600 | User Guide - Page 224
printer: • Print the network configuration page. For more information, see Understand the network configuration page. -Or• Open the HP software (Windows), double-click Estimated Ink to firewall protection at the network layer, the printer also supports open secure sockets layer (SSL) standards at the - HP Officejet Pro 8600 | User Guide - Page 225
the new IP address to open the EWS. Reset firewall settings To reset the firewall settings to the factory defaults, restore the printer's network settings. For more information, see Solve network problems. Limitations to rules, templates, and services When creating firewall rules, note the following - HP Officejet Pro 8600 | User Guide - Page 226
supported by the print server. Maximum number of services you can add to 40 the policy. For a given rule, only one address template and one service template can be added. Maximum number of service templates in the 10 policy. Maximum number of user-defined custom 5 service templates. Reset - HP Officejet Pro 8600 | User Guide - Page 227
To set up the printer on your wireless network, use one of the following methods: • Set up the printer using the HP printer software (Recommended) • Set up the printer using the Wireless Setup Wizard • Set up the printer using WiFi Protected Setup (WPS) • Set up the printer using the embedded web - HP Officejet Pro 8600 | User Guide - Page 228
. NOTE: To use WPS, make sure your wireless router or wireless access point supports WPS. Routers that support WPS often have a (WPS) button or a button labeled "WPS". You can use one of the following methods to set up the printer using WPS: • Push Button Method: Use the (WPS) or WPS button, if - HP Officejet Pro 8600 | User Guide - Page 229
desktop, click Start, select Programs or All Programs, click HP, select your printer name, and then click Printer Setup & Software. 2. Click Connect a new printer, and then click Convert a USB connected printer to wireless. 3. Follow the display instructions to complete the setup. Mac OS X 1. Open - HP Officejet Pro 8600 | User Guide - Page 230
printer supports many common types of network authentication, including WEP, WPA, and WPA2. • WEP: Provides security by encrypting data sent over radio waves from one Always use random strings composed of uppercase and lowercase letters, numbers, and if allowed, special characters such as punctuation - HP Officejet Pro 8600 | User Guide - Page 231
all wireless devices on the network within range of one another. Uninstall and reinstall the HP software If your installation is incomplete, or if you the HP software, insert the HP software CD into your computer's CD drive, and follow the onscreen instructions. 7. Connect the printer when the HP - HP Officejet Pro 8600 | User Guide - Page 232
restarting your computer. Do not connect the printer to your computer until after you have reinstalled the HP software. 5. Insert the HP software CD into your computer's CD drive and then start the Setup program. 6. Follow the onscreen instructions. Mac OS X To uninstall from a Macintosh computer - HP Officejet Pro 8600 | User Guide - Page 233
, and find website support information. NOTE: The features available in HP Utility vary depending on the selected printer. Ink level warnings and indicators provide estimates for planning purposes only. When you receive a low on ink message, consider having a replacement cartridge available to avoid - HP Officejet Pro 8600 | User Guide - Page 234
that stores customer-specific preferences) are stored on the computer until you clear them manually. You can : Depending on your printer, if you disable cookies, you also disable one or more of the a supported web browser on your computer, type the IP address or hostname assigned to the printer. For - HP Officejet Pro 8600 | User Guide - Page 235
F How do I? • Get started • Print • Scan • Copy • Fax • HP Digital Solutions • Work with ink cartridges • Solve a problem How do I? 231 - HP Officejet Pro 8600 | User Guide - Page 236
in a number of different ways, including in the initialization process, which prepares the printer and cartridges for printing. In addition, some residual ink is left in the cartridge after it is used. For more information see www.hp.com/go/inkusage. Printhead problem The printhead is missing - HP Officejet Pro 8600 | User Guide - Page 237
the following solutions. Solution 1: Turn the printer off and on. Turn off the printer, and then turn it on again. If the problem persists, contact HP support for service or replacement. For more information, see HP support. Cartridge Problem The ink cartridge identified in the message is missing - HP Officejet Pro 8600 | User Guide - Page 238
the correct size, change the selected paper size in the printer driver, and then print the document again. The cartridge cradle cannot move Something is blocking the ink cartridge cradle (the part of the printer that holds the ink cartridges). To clear the obstruction, press (Power button) to turn - HP Officejet Pro 8600 | User Guide - Page 239
For more information, see Clean the printhead. NOTE: Ink from the cartridges is used in the printing process in a number of different ways, including in the initialization process, which prepares the printer and cartridges for printing, and in printhead servicing, which keeps print nozzles clear and - HP Officejet Pro 8600 | User Guide - Page 240
the message can still be used in this printer. Replace the Supply Upgrade cartridge. For more information, see Replace the ink cartridges. Non-HP ink cartridges installed HP cannot guarantee the quality or reliability of non-HP supplies. Printer service or repairs required as a result of using a non - HP Officejet Pro 8600 | User Guide - Page 241
New SETUP cartridges cannot be installed after the printer has been initialized. Install regular replacement cartridges. For more information, see Replace the ink cartridges. New printhead ink alert The used cartridges listed in the message might not have enough ink to complete one-time startup - HP Officejet Pro 8600 | User Guide - Page 242
cartridges, see Replace the ink cartridges. Problem with printer preparation The printer clock has failed and ink preparation may not be complete. The estimated Ink Level gauge might be inaccurate. Solution: Check the print quality of your print job. If it is not satisfactory, running the printhead - HP Officejet Pro 8600 | User Guide - Page 243
the printer off then on again. If you get this message a second time, contact HP. Replace the ink cartridge Replace the indicated ink cartridge. For more information, see Replace the ink cartridges. NOTE: If your cartridge is still under warranty, contact HP support for service or replacement. For - HP Officejet Pro 8600 | User Guide - Page 244
problems, troubleshoot 34 A accessibility 3, 10 accessories installation 29 printer status report 148 turn on and off in driver supported 165 tray supporting 166 cartridges. See ink cartridges clean automatic document feeder 34 exterior 34 printhead settings 59 specifications 168 troubleshoot 109 copy - HP Officejet Pro 8600 | User Guide - Page 245
supported 164 media types and weights supported 166 turn on and off in driver 33 duty cycle 162 E ECM. See error correction mode edit text in OCR program 48 electrical specifications 170 embedded web server about 229 opening 230 system requirements 163 troubleshoot , print 82 manual receive 67 modem - HP Officejet Pro 8600 | User Guide - Page 246
printhead 149 maintenance align printhead 150 check ink levels 90 clean printhead 149 diagnostic page 106 print quality report 106 printhead 149 replace ink cartridges 90 manual faxing receive 67 send 63, 64 margins setting, specifications 167 media ADF capacity 23 clear jams 154 duplexing 44 HP - HP Officejet Pro 8600 | User Guide - Page 247
62 printer driver accessories settings 33 warranty 159 printer software (Windows) about 229 opening 229 printer status report information on 147 print 148 printhead clean 149 printhead latch, locating 13 printhead, align 150 printheads ordering online 193 supported 161 printing slow, troubleshoot - HP Officejet Pro 8600 | User Guide - Page 248
mode 76 automatically 67 blocking numbers 70 forwarding 69 manually 67 polling 69 rings to answer 77 troubleshoot 123, 126 recycle print cartridges 180 redial options, setting 78 reduce fax 70 regulatory information 172, 178 regulatory model number 179 replace ink cartridges 90 report wireless test - HP Officejet Pro 8600 | User Guide - Page 249
on scans, troubleshoot 115 subscriber identification code 76 supplies ordering online 193 printer status report 148 yields 162 support 94 system requirements 162 T technical information copy specifications 168 fax specifications 168 memory card specifications 171 scan specifications 169 telephone - HP Officejet Pro 8600 | User Guide - Page 250
photos 40 print settings 36 system requirements 162 turn accessories on and off in driver 33 uninstall HP software 227 wireless communication advanced wireless troubleshooting 137 basic wireless troubleshooting 137 radio, turn off 219 reducing interference 227 regulatory information 178 security 225 - HP Officejet Pro 8600 | User Guide - Page 251
- HP Officejet Pro 8600 | User Guide - Page 252
© 2011 Hewlett-Packard Development Company, L.P. www.hp.com/go/customercare Podręcznik użytkownika
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OFFICEJET PRO
8600
User Guide