HP P2000 HP P2000 G3 MSA System Event Description Reference Guide
HP P2000 Manual
View all HP P2000 manuals
Add to My Manuals
Save this manual to your list of manuals |
HP P2000 manual content summary:
- HP P2000 | HP P2000 G3 MSA System Event Description Reference Guide - Page 1
HP P2000 G3 MSA System Event Descriptions Reference Guide Part number: 591224-004 First edition: May 2011 - HP P2000 | HP P2000 G3 MSA System Event Description Reference Guide - Page 2
statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. HP shall not be liable for technical or editorial errors or omissions contained herein. Acknowledgements Microsoft and Windows are U.S. registered trademarks of Microsoft - HP P2000 | HP P2000 G3 MSA System Event Description Reference Guide - Page 3
://www.hp.com/go/msa. For product support and to download drivers and software, see http://www.hp.com/support. For a summary of storage events and corresponding SMI-S indications, see Events sent as indications to SMI-S clients on page 45. HP P2000 G3 MSA System Event Descriptions Reference Guide 3 - HP P2000 | HP P2000 G3 MSA System Event Description Reference Guide - Page 4
other levels. The vdisk cannot be reconstructed. Recommended actions • Use the trust command as described in the CLI reference guide. 4 Info. The indicated disk had an uncorrectable error and the controller reassigned the indicated block. Recommended actions • Monitor the error trend and whether - HP P2000 | HP P2000 G3 MSA System Event Description Reference Guide - Page 5
the verification process. Recommended actions • See Resources for diagnosing and resolving problems on page 3. Info. Vdisk verification failed immediately, was aborted by a user, or succeeded. Recommended actions • No action required. HP P2000 G3 MSA System Event Descriptions Reference Guide 5 - HP P2000 | HP P2000 G3 MSA System Event Description Reference Guide - Page 6
priority, remote notification settings, user interface passwords, and management port IP values. This event is not logged when changes are made to vdisk or volume configuration. Recommended actions • No action required. 31 Info. The indicated disk is no longer a global or dedicated spare - HP P2000 | HP P2000 G3 MSA System Event Description Reference Guide - Page 7
removed, see Resources for diagnosing and resolving problems on page 3. 45 Info. A communication failure has occurred between the controller and an enclosure management processor (EMP). Recommended actions • No action required. HP P2000 G3 MSA System Event Descriptions Reference Guide 7 - HP P2000 | HP P2000 G3 MSA System Event Description Reference Guide - Page 8
command has completed. Output indicates whether it completed successfully or a failure occurred. (Typically appears after disk firmware update occurs more than once, replace the controller reporting the event. 52 failed because of a disk problem: replace the disk; if vdisk reconstruction starts - HP P2000 | HP P2000 G3 MSA System Event Description Reference Guide - Page 9
disks containing data have been inserted from another enclosure. This event only applies to non-Active-Active controllers. Recommended actions • You may need to clear the disks' metadata if you want to reuse them in one or more new vdisks. HP P2000 G3 MSA System Event Descriptions Reference Guide - HP P2000 | HP P2000 G3 MSA System Event Description Reference Guide - Page 10
the inserted disks, map the volume with a different LUN. 76 Info. The controller is using default configuration settings. This event occurs on the first power up, and might occur after a firmware update. Recommended actions • If you have just performed a firmware update and your system requires - HP P2000 | HP P2000 G3 MSA System Event Description Reference Guide - Page 11
controller has a bad cyclic redundancy check (CRC). The local flash configuration will be used instead. Recommended actions • Restore the default configuration by using the restore defaults command, as described in the CLI reference guide. HP P2000 G3 MSA System Event Descriptions Reference Guide - HP P2000 | HP P2000 G3 MSA System Event Description Reference Guide - Page 12
Restore the default configuration by using the restore defaults command, as described in the CLI reference guide. 89 Warning The mirrored configuration retrieved by this controller from the partner controller has a configuration level that is too high for the firmware in this controller to process - HP P2000 | HP P2000 G3 MSA System Event Description Reference Guide - Page 13
• No action required. The statistics for the indicated volume have been reset. Recommended actions • No action required. Ownership of the indicated vdisk has been given to the other controller. Recommended actions • No action required. HP P2000 G3 MSA System Event Descriptions Reference Guide 13 - HP P2000 | HP P2000 G3 MSA System Event Description Reference Guide - Page 14
, see Resources for diagnosing and resolving problems on page 3. 112 Info. The link for the indicated host port has gone down because the controller is starting up. Recommended actions • No action required. 114 Info. The link for the indicated disk channel port is down. Note that events 114 - HP P2000 | HP P2000 G3 MSA System Event Description Reference Guide - Page 15
(MC) has re-established communication with the Storage Controller (SC). Recommended actions • No action required. 154 Info. New firmware has been loaded on the Management Controller (MC). Recommended actions • No action required. HP P2000 G3 MSA System Event Descriptions Reference Guide 15 - HP P2000 | HP P2000 G3 MSA System Event Description Reference Guide - Page 16
management processor (EMP). All enclosure EMPs are disabled. Recommended actions • See Resources for diagnosing and resolving problems on page 3. 162 Warning The host WWNs (node and port) previously presented by this controller module are unknown. In a dual-controller system this event has two - HP P2000 | HP P2000 G3 MSA System Event Description Reference Guide - Page 17
, event 169 is logged. Info. The indicated SES alert condition was detected in the indicated enclosure. Recommended actions • Most voltage and temperature errors and warnings relate to the power supply module; see Table 2 on page 44. HP P2000 G3 MSA System Event Descriptions Reference Guide 17 - HP P2000 | HP P2000 G3 MSA System Event Description Reference Guide - Page 18
still critical. • If disks have failed, replace them. When the vdisk has been removed from quarantine, event 173 is logged. 173 Info. The indicated vdisk has been removed from quarantine. Recommended actions • No action required. 174 Info. Enclosure or disk firmware update has succeeded, been - HP P2000 | HP P2000 G3 MSA System Event Description Reference Guide - Page 19
. Write-back cache has been disabled. Recommended actions • If event 187 is not logged within a reasonable amount of time, see Resources for diagnosing and resolving problems on page 3. HP P2000 G3 MSA System Event Descriptions Reference Guide 19 - HP P2000 | HP P2000 G3 MSA System Event Description Reference Guide - Page 20
189 Info. A disk channel that was previously degraded or problems on page 3. Info. This event is generated by the hardware flush firmware whenever the boot processing firmware needs to inform the user about something. Recommended actions • No action required. 205 Info. The indicated volume - HP P2000 | HP P2000 G3 MSA System Event Description Reference Guide - Page 21
(with no errors found) has been added to a vdisk. Recommended actions • No action required. 210 Info. All snapshots have been deleted for the indicated master volume or snap pool. Recommended actions • No action required. HP P2000 G3 MSA System Event Descriptions Reference Guide 21 - HP P2000 | HP P2000 G3 MSA System Event Description Reference Guide - Page 22
• No action required. 217 Error A super-capacitor failure occurred on the controller. Recommended actions • Replace the controller module reporting this event. 218 Warning The super-capacitor pack is near end of life. Recommended actions • Replace the controller module reporting this event. 22 - HP P2000 | HP P2000 G3 MSA System Event Description Reference Guide - Page 23
volume failed to start due to inability to initialize the snap pool. The rollback is in a suspended state. Recommended actions • Make sure the snap pool and the vdisk on which this volume exists are online. Restart the rollback operation. HP P2000 G3 MSA System Event Descriptions Reference Guide - HP P2000 | HP P2000 G3 MSA System Event Description Reference Guide - Page 24
the master volume to a standard volume in order to resume operations. 232 Warning The maximum number of enclosures allowed for the current configuration has been exceeded. Recommended actions • The platform does not support the number of enclosures that are configured. The firmware has removed - HP P2000 | HP P2000 G3 MSA System Event Description Reference Guide - Page 25
provides details of the steps in a firmware-update operation that may be of interest if you have problems updating firmware. Recommended actions • No action required CompactFlash in the User Guide for the affected controller module. HP P2000 G3 MSA System Event Descriptions Reference Guide 25 - HP P2000 | HP P2000 G3 MSA System Event Description Reference Guide - Page 26
An existing disk channel target device is not responding to SCSI discovery commands. Recommended actions • Check the indicated target device for bad hardware or bad cable, then initiate a rescan. 246 Warning The coin battery is not present or is not properly seated or has reached end-of-life. The - HP P2000 | HP P2000 G3 MSA System Event Description Reference Guide - Page 27
. Recommended actions • No action required. 260 Info. In-band CAPI commands have been enabled. Recommended actions • No action required. 261 Info. In-band SES commands have been disabled. Recommended actions • No action required. HP P2000 G3 MSA System Event Descriptions Reference Guide 27 - HP P2000 | HP P2000 G3 MSA System Event Description Reference Guide - Page 28
interconnect mode has been set to the default. Recommended actions • No action required. 265 Info. Port bypass circuits currently use the service port, which may limit the link speed or interconnect mode support. Recommended actions • Perform a system-level shutdown and restart. Note that this - HP P2000 | HP P2000 G3 MSA System Event Description Reference Guide - Page 29
power loss. Recommended actions • Check the system date and time. If either is incorrect, set them to the correct date and time. • Also look for event 246 and take appropriate action. When the problem is resolved, event 299 is logged. HP P2000 G3 MSA System Event Descriptions Reference Guide 29 - HP P2000 | HP P2000 G3 MSA System Event Description Reference Guide - Page 30
changed to low. Recommended actions • No action required. 304 Info. The controller has detected I2C errors that may have been fully recovered. This event 306 Info. An old serial number in Storage Controller (SC) flash memory has been updated to a new serial number. Recommended actions • No - HP P2000 | HP P2000 G3 MSA System Event Description Reference Guide - Page 31
indicated controller module has failed. This event can be ignored for a single-controller configuration. Recommended actions • Replace the failed controller module. The module's Fault/Service Required LED will be illuminated (not blinking). HP P2000 G3 MSA System Event Descriptions Reference Guide - HP P2000 | HP P2000 G3 MSA System Event Description Reference Guide - Page 32
for HP Remote Insight Support tools. Recommended actions • To determine whether the FRU needs to be replaced, see the topic about verifying component failure in the component's replacement instructions document. 315 Critical The controller module is incompatible with the enclosure. The controller - HP P2000 | HP P2000 G3 MSA System Event Description Reference Guide - Page 33
enclosure midplane. For help identifying which FRU to replace, see Resources for diagnosing and resolving problems on page 3. 359 Info. All PHYs that were down for the indicated disk channel have recovered and are now up. Recommended actions • No action required. HP P2000 G3 MSA System - HP P2000 | HP P2000 G3 MSA System Event Description Reference Guide - Page 34
problem with the indicated task. Recommended actions • No action required. 363 Error After a firmware-update operation, the firmware version of at least one component does not match its version in the firmware bundle file. Recommended actions • Reinstall the firmware bundle. 412 Warning One disk - HP P2000 | HP P2000 G3 MSA System Event Description Reference Guide - Page 35
If any of the above problems exist, resolve them. Then repeat the add operation with a valid volume. 421 Info. Completed adding the indicated secondary volume to the indicated replication set. Recommended actions • No action required. HP P2000 G3 MSA System Event Descriptions Reference Guide 35 - HP P2000 | HP P2000 G3 MSA System Event Description Reference Guide - Page 36
record is not found. • The volume record is not yet available. • A primary volume conflict exists. • You cannot delete the volume from a remote system. • You cannot remove the volume because it is the primary volume. Recommended actions • If any of the above problems exist, resolve them. Then repeat - HP P2000 | HP P2000 G3 MSA System Event Description Reference Guide - Page 37
system is incompatible with firmware in the local system so they cannot communicate with each other to perform replication operations. Recommended actions • Update the firmware on one or both systems so they are running the same version. HP P2000 G3 MSA System Event Descriptions Reference Guide - HP P2000 | HP P2000 G3 MSA System Event Description Reference Guide - Page 38
Configuration tag or configuration data not found. • The retry limit has been reached. Recommended actions • Verify that the specified volume is part of the replication set. • Verify that there are no network issues preventing communication between the storage systems was a problem establishing proxy - HP P2000 | HP P2000 G3 MSA System Event Description Reference Guide - Page 39
The volume can now be physically moved to another storage system. Recommended actions • No action required. 453 Info. The indicated volume has been reattached to the indicated replication set. Recommended actions • No action required. HP P2000 G3 MSA System Event Descriptions Reference Guide - HP P2000 | HP P2000 G3 MSA System Event Description Reference Guide - Page 40
• Replace the SFP in the indicated port with an SFP that supports a higher speed. 456 Warning The system's IQN was generated from the default OUI because the controllers could not read the OUI from mid-plane FRU ID data during startup. If the IQN is wrong for the system's branding, iSCSI hosts - HP P2000 | HP P2000 G3 MSA System Event Description Reference Guide - Page 41
. An IP address conflict was detected for the indicated iSCSI port of the storage system. The indicated IP address is already in use. Recommended actions • Contact your data-network administrator to help resolve the IP address conflict. HP P2000 G3 MSA System Event Descriptions Reference Guide 41 - HP P2000 | HP P2000 G3 MSA System Event Description Reference Guide - Page 42
of the disk just installed is LEFTOVR. All of the member disks in a vdisk contain metadata in the first sectors. The storage system uses the metadata to identify vdisk members after restarting or replacing enclosures. See the topic about clearing disk metadata in the SMU reference guide. If the - HP P2000 | HP P2000 G3 MSA System Event Description Reference Guide - Page 43
The status of the vdisk that originally had the failed disk is DRV FAILED. If this status occurs after you replace a defective disk with a known good disk, the enclosure midplane might have experienced a failure. Replace the enclosure. HP P2000 G3 MSA System Event Descriptions Reference Guide 43 - HP P2000 | HP P2000 G3 MSA System Event Description Reference Guide - Page 44
. Event code 168. • Check that all of the fans are working using SMU. • Make sure that no slots are left open for more than 2 minutes. If you need to replace a module, leave the old module in place until you have the replacement, or use a blank cover to close the slot. Leaving a slot open - HP P2000 | HP P2000 G3 MSA System Event Description Reference Guide - Page 45
Unknown, Other, Error, Non-Recoverable Error, Degraded, OK Battery/SuperCap FC Port SAS Port HP_SuperCap HP_FCPort HP_SASTargetPort Unknown, Error, OK Stopped, OK Stopped, OK ISCSI Port HP_ISCSIEthernetPort Stopped, OK HP P2000 G3 MSA System Event Descriptions Reference Guide 45 - HP P2000 | HP P2000 G3 MSA System Event Description Reference Guide - Page 46
be reported, perform the procedure below. To fix parity errors reported by the scrub utility In this procedure you will use the CLI verify vdisk command with its fix parameter, hereafter referred to as "verify-fix." Verify-fix corrects parity based on the data in the stripe at the present time. NOTE - HP P2000 | HP P2000 G3 MSA System Event Description Reference Guide - Page 47
errors were not corrected or are seen again within a short period of time, place a call with HP support. To help expedite your case, provide logs gathered at the beginning of this procedure to HP support and a current copy of the logs. HP P2000 G3 MSA System Event Descriptions Reference Guide 47 - HP P2000 | HP P2000 G3 MSA System Event Description Reference Guide - Page 48
48
HP P2000 G3 MSA System
Event Descriptions Reference Guide
Part number: 591224-004
First edition: May 2011