HP P6300 Firmware Update Access for HP Enterprise Virtual Array Storage System
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- HP P6300 | Firmware Update Access for HP Enterprise Virtual Array Storage System - Page 1
the HP Support Center (HPSC) support portal. To download firmware updates on these products, customers must be entitled to do so with an active contractual support agreement, HP Care Pack service, or warranty for the specific product being updated and linked to their HP Support Center User ID - HP P6300 | Firmware Update Access for HP Enterprise Virtual Array Storage System - Page 2
to access the latest firmware updates for HP Enterprise Virtual Array? An active warranty, HP Care Pack or support agreement for the specific product being updated is required to access the latest firmware updates. Despite access, customers are only authorized to download and use updates for
Firmware Update Access for HP Enterprise Virtual Array
Storage Systems
Overview
Access to firmware updates for HP Enterprise Virtual Array Storage Systems will require product
entitlement when accessed through the HP Support Center (HPSC) support portal.
To download
firmware updates on these products, customers must be entitled to do so with an active
contractual support agreement, HP Care Pack service, or warranty for the specific product being
updated and linked to their HP Support Center User ID.
For additional details, see
More Information on Access to HP Support Materials
.
Frequently Asked Questions
1.
What is happening?
Access to select firmware updates for HP Enterprise Virtual Array Storage Systems will require
entitlement and will only be available to HP customers with an active contractual support
agreement, HP Care Pack service, or warranty linked to their HP Support Center User ID.
As always,
customers must have a contract or warranty for the specific product being updated.
2.
What is the scope of this change?
This change affects download access to select firmware updates for HP Enterprise Virtual Array
Storage Systems.
Affected firmware updates are categorized into a “Firmware (Entitlement
Required)” category when viewing downloads in the HP Support Center Software & Drivers.
3.
When does this change come into effect?
Entitled access to firmware updates for the products listed in this document will go into effect
beginning December 2013.
4.
Why is HP making this change?
This change brings HP into alignment with current industry practices for proprietary firmware
update distribution.
By obtaining and linking HP support agreements to their HP Support Center
user profile, our customers are provided with the highest-quality resources and information