HP P6300 HP P6000 EVA Updating Product Software Guide (XCS 11001100) (5697-232
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- HP P6300 | HP P6000 EVA Updating Product Software Guide (XCS 11001100) (5697-232 - Page 1
HP Enterprise Virtual Array Updating Product Software Guide (XCS 11001100) Abstract This guide describes how to upgrade controller software, disk drive firmware, and related EVA management software on HP EVA4400/6400/8400s and HP P63x0/P65x0 EVAs. General references to HP P6000 Command View can also - HP P6300 | HP P6000 EVA Updating Product Software Guide (XCS 11001100) (5697-232 - Page 2
to change without notice. The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. HP shall not be liable for technical or editorial errors - HP P6300 | HP P6000 EVA Updating Product Software Guide (XCS 11001100) (5697-232 - Page 3
Using SAN Visibility...15 Obtaining a report from HP 17 Creating a report automatically 18 Creating a report manually 18 Reading the report...19 Evaluating your configuration 22 XCS 11001100 upgrade considerations 22 Selecting a time to perform an online upgrade 24 Analyzing array I/O using HP - HP P6300 | HP P6000 EVA Updating Product Software Guide (XCS 11001100) (5697-232 - Page 4
the controller software 46 Resetting the I/O module...55 Step 6. Upgrading the disk drive firmware 56 Upgrading firmware on all disks 57 Upgrading firmware on a single disk 60 Step 7. Entering array passwords 61 Step 8. Resuming array operation 61 4 Troubleshooting 62 HP P6000 Command - HP P6300 | HP P6000 EVA Updating Product Software Guide (XCS 11001100) (5697-232 - Page 5
you perform the upgrade procedures, ensure that your system meets the requirements. IMPORTANT: HP P6000 Command View (formerly HP StorageWorks Command View EVA) supports all HP P6000 Enterprise Virtual Arrays, EVA4000/6000/8000, EVA4100/6100/8100, EVA4400/6400/8400, and P63x0/P65x0 EVA storage - HP P6300 | HP P6000 EVA Updating Product Software Guide (XCS 11001100) (5697-232 - Page 6
HP P6000 EVA documentation HP 4400 Enterprise Virtual Array User Guide No HP P63x0/P65x0 Enterprise Virtual Array Installation Guide No http://www.hp.com/support/manuals HP 6400/8400 Enterprise Virtual Array User Guide Click Disk Storage Systems under storage, and No then select HP - HP P6300 | HP P6000 EVA Updating Product Software Guide (XCS 11001100) (5697-232 - Page 7
from HP with download instructions. For E-Delivery kits, be sure to save the HP mail with the download instructions. You will need them if you need to download the software again. HP Support Center The HP IT Resource Center (ITRC) reached its end of life in June 2011. The HP Support Center provides - HP P6300 | HP P6000 EVA Updating Product Software Guide (XCS 11001100) (5697-232 - Page 8
If you have questions or need assistance, go to http://welcome.hp.com/country/us/en/ wwcontact_us.html and select your country/region. 8 Getting started - HP P6300 | HP P6000 EVA Updating Product Software Guide (XCS 11001100) (5697-232 - Page 9
using. You will need this information in the event that you must restore your XCS controller software. To create a restore CD, see Creating a CD from the XCS Controller Software .ISO Image Read This First for your array model (HP P6000 EVA or HP EVAx400). Task checklist Use the following checklist - HP P6300 | HP P6000 EVA Updating Product Software Guide (XCS 11001100) (5697-232 - Page 10
to complete: About 5 minutes When to perform: Anytime before the upgrade To check your controller software version, follow these steps: 1. Open HP P6000 Command View. 2. In the navigation pane, select the array you plan to upgrade. The Initialized Storage System Properties window opens. The version - HP P6300 | HP P6000 EVA Updating Product Software Guide (XCS 11001100) (5697-232 - Page 11
to perform: Anytime before the upgrade When upgrading the system software, you must upgrade related management software to the required version. Use Table 3 (page 11) to collect version information for your current software. NOTE: For details on array software compatibility, see Table 1.0, HP P6000 - HP P6300 | HP P6000 EVA Updating Product Software Guide (XCS 11001100) (5697-232 - Page 12
daily until the upgrade is complete. Before upgrading your Enterprise Virtual Array, check the operation of the array hardware and replace any failed components to ensure that the array will be operating properly when the upgrade is performed. 1. Open HP P6000 Command View and click the icon of the - HP P6300 | HP P6000 EVA Updating Product Software Guide (XCS 11001100) (5697-232 - Page 13
(page 13)). The Operational State field indicates if there is a hardware problem. Figure 3 Hardware Folder Properties window b. Select the array in the navigation pane and click Refresh to update the cache. c. If a problem is indicated, expand the navigation tree under the Hardware folder until you - HP P6300 | HP P6000 EVA Updating Product Software Guide (XCS 11001100) (5697-232 - Page 14
, to view specific support details, select the connectivity stream document for the switch model/series you are using. • Download the required HBA drivers, firmware and MPIO drivers. NOTE: Additionally, see the "P6000/EVA storage system rules" chapter in the HP SAN Design Reference Guide for general - HP P6300 | HP P6000 EVA Updating Product Software Guide (XCS 11001100) (5697-232 - Page 15
: http://h18006.www1.hp.com/products/storageworks/san/index.html Click SAN Visibility under Networking Solutions and Download now!. 2. Double-click the downloaded file to launch the installation. 3. Follow the on-screen instructions to install the software. Using SAN Visibility To generate a report - HP P6300 | HP P6000 EVA Updating Product Software Guide (XCS 11001100) (5697-232 - Page 16
Name box. You can use the default fabric name, but HP recommends that you change it to a name that is meaningful the IP address of the primary switch for the SAN for which you want a report. Information will perform data collection for a single switch. Checking this check box discovers and performs - HP P6300 | HP P6000 EVA Updating Product Software Guide (XCS 11001100) (5697-232 - Page 17
SMTP address of your mail server. Select the SMTP address from the list. Use this method if you have external e-mail access from your environment. • Manually-Requires that you send your raw data manually to HP. The file will be in .hp format. Checking and upgrading your SAN infrastructure 17 - HP P6300 | HP P6000 EVA Updating Product Software Guide (XCS 11001100) (5697-232 - Page 18
you selected the option to collect switch performance data, it will take at least 10 HP. (You can view the collected files that are sent to HP in the Raw Data screen that displays before the raw data is sent to HP SAN Visibility does not find the SMTP server or if you want to create a report manually - HP P6300 | HP P6000 EVA Updating Product Software Guide (XCS 11001100) (5697-232 - Page 19
, click Start. If you selected the option to collect switch performance data, it will take 10 additional minutes to collect the data Manually attach the raw report created with the subject line: "HP Essentials SAN Visibility Report Request". Send the report to the email address: SAN_Visibility@hp - HP P6300 | HP P6000 EVA Updating Product Software Guide (XCS 11001100) (5697-232 - Page 20
pane, click High Level Fabric Summary. The High Level Fabric Summary window opens (Figure 5 (page 19)). This report will identify the firmware and/or driver version that is currently running on your switches (including the HSV300-S embedded switch controller) and HBAs. 20 Preparing for the upgrade - HP P6300 | HP P6000 EVA Updating Product Software Guide (XCS 11001100) (5697-232 - Page 21
). The Best Practices and Recommendations window opens (Figure 6 (page 21)). Figure 6 Sample SAN Recommendations If the firmware or driver version recommended is later than what is currently running, ensure that you upgrade the appropriate switch or HBA. NOTE: After completing required upgrades, HP - HP P6300 | HP P6000 EVA Updating Product Software Guide (XCS 11001100) (5697-232 - Page 22
. If it is set to automatic, you must change it to manual before you perform the controller software upgrade. See "Checking the disk grouping policy" (page 39) for more information. • If the array contains solid state disk (SSD) drives, the upgrade can be done online. • XCS 10100000 and later return - HP P6300 | HP P6000 EVA Updating Product Software Guide (XCS 11001100) (5697-232 - Page 23
I/O module firmware version is displayed. In a few cases, it has been observed that certain fields on the I/O module tab of the Disk Enclosure Properties page (in HP P6000 Command View) appear blank, specifically, Hardware type, Hardware revision, and Assembly serial number. These blank fields do - HP P6300 | HP P6000 EVA Updating Product Software Guide (XCS 11001100) (5697-232 - Page 24
EVA4400, P63x0 EVA or P65x0 EVA. Guidelines for using HP P6000 Performance Data Collector NOTE: Before using HP P6000 Performance Data Collector, you may want to configure friendly names to simplify identifying your arrays, virtual disks, and hosts. See the HP P6000 Command View User Guide for more - HP P6300 | HP P6000 EVA Updating Product Software Guide (XCS 11001100) (5697-232 - Page 25
the desktop. The HP P6000 Performance Data Collector command window opens. 2. Enter the following command to capture and display the total IOPS (Req/s) and throughput (MB/s), where n is the interval in seconds and m is the duration in seconds: evaperf as -cont n -dur m -sz array -fo filename Specify - HP P6300 | HP P6000 EVA Updating Product Software Guide (XCS 11001100) (5697-232 - Page 26
by HP for online upgrade of controller software and disk drive firmware. All configurations include the use of HP P6000 Continuous Access. Table 4 Configurations upgraded from XCS 1000x000 and validated by HP Array Number of disks Disk groups Vraid type Total host workload EVA4400 EVA8400 P63x0 - HP P6300 | HP P6000 EVA Updating Product Software Guide (XCS 11001100) (5697-232 - Page 27
display Table 5 HP P6000 Performance Data Collector virtual disk statistics Counter Read Hit Req/s Read Hit MB/s Read Hit Latency (ms) Read Miss Req/s Read Miss MB/s Read Miss Latency (ms) Description The number of read requests per second completed from the array cache memory. Data may - HP P6300 | HP P6000 EVA Updating Product Software Guide (XCS 11001100) (5697-232 - Page 28
Table 5 HP P6000 Performance Data Collector virtual disk statistics (continued) Counter Description Write Req/s The number of completed write requests per second to a virtual disk received from all hosts. Write requests may include transfers from a source array to this array for data replication - HP P6300 | HP P6000 EVA Updating Product Software Guide (XCS 11001100) (5697-232 - Page 29
Disk Arrays reference guide for additional configuration details. The document is located on the Single Point of Connectivity Knowledge website: http://www.hp.com/storage/spock In the left navigation pane, select Solutions: Linux under Application Notes. Configuration recommendations for driver - HP P6300 | HP P6000 EVA Updating Product Software Guide (XCS 11001100) (5697-232 - Page 30
opt/hp/ installed and both paths are active and have access to the array. • Array boot devices are supported with online controller software upgrades, but the page-file disk must not be on the array being upgraded during an online upgrade. See your Windows documentation for instructions - HP P6300 | HP P6000 EVA Updating Product Software Guide (XCS 11001100) (5697-232 - Page 31
when performing an online controller software upgrade. Online controller software upgrades are supported in OpenVMS cluster environments where the array is the cluster boot device. Solaris Solaris supports online controller software upgrades with the following driver timeouts: • Sun drivers (qlc - HP P6300 | HP P6000 EVA Updating Product Software Guide (XCS 11001100) (5697-232 - Page 32
, see the HP SAN Virtualization Services Platform Best Practices Guide for more information before upgrading. This document is available at http://www.hp.com/support/manuals. Select Storage Software under storage and then select HP SAN Virtualization Services Platform under Storage Virtualization - HP P6300 | HP P6000 EVA Updating Product Software Guide (XCS 11001100) (5697-232 - Page 33
to the array, providing management of multiple HP EVAs. All components of the software suite (HP P6000 Command View, HP P6000 Performance Data Collector, HP Storage System Scripting Utility, SMI-S EVA) are installed. Server-based management applies to all array models. • Array-based management - HP P6300 | HP P6000 EVA Updating Product Software Guide (XCS 11001100) (5697-232 - Page 34
each storage array to view the Properties window.) • Previous disk groups, hosts, virtual disks, and other resources appear in the navigation pane. If the information is not displayed properly, you may need to configure your browser settings. See the HP P6000 Command View Installation Guide for - HP P6300 | HP P6000 EVA Updating Product Software Guide (XCS 11001100) (5697-232 - Page 35
setup)" in the HP P6000 Control Panel User Guide. The P6000 Control Panel login window appears. 4. Log in as an HP EVA administrator (user name admin and the password). The P6000 Control Panel GUI appears. 5. In the navigation pane, select Update management module firmware. The Update Management - HP P6300 | HP P6000 EVA Updating Product Software Guide (XCS 11001100) (5697-232 - Page 36
1. Open a browser and navigate to HP P6000 Command View: https://array IP address:2374 2. Log in using the same user name and password that you use for the P6000 Control Panel login. 3. Verify that the correct time is set: a. On the Initialized Storage System Properties window, select System Options - HP P6300 | HP P6000 EVA Updating Product Software Guide (XCS 11001100) (5697-232 - Page 37
icon of the array you want to upgrade. 2. Examine the controller event log and check for any critical events. a. In the navigation pane, click the icon of the array you want to upgrade. b. Click View Events. The View Events window opens (Figure 9 (page 38)). Upgrading HP P6000 Replication Solutions - HP P6300 | HP P6000 EVA Updating Product Software Guide (XCS 11001100) (5697-232 - Page 38
the steps outlined in the corrective action to correct the problems. In some cases, it may be necessary to call your HP-authorized service representative to fix the problem. 3. Verify that there are no changes to the array configuration in progress (such as creation, deletion, shrinkage, expansion - HP P6300 | HP P6000 EVA Updating Product Software Guide (XCS 11001100) (5697-232 - Page 39
EVAs must be running normally with fully functional controller pairs. Upgrading disk drive firmware in an HP P6000 Continuous Access environment When upgrading disk drive firmware in an HP P6000 Continuous Access environment, the following requirements must be met: • Perform the disk drive firmware - HP P6300 | HP P6000 EVA Updating Product Software Guide (XCS 11001100) (5697-232 - Page 40
complete. 4. Verify the array is operational with both controllers active. Proceed with any remaining pre-upgrade tasks and then continue with the controller software upgrade. NOTE: After the Device Addition Policy has been changed to manual mode, HP recommends as a best practice that you not return - HP P6300 | HP P6000 EVA Updating Product Software Guide (XCS 11001100) (5697-232 - Page 41
. You must manually restore that type of configuration. See "Restoring an array configuration with different disk sizes and types" in the HP Storage System Scripting Utility Reference for more information. TIP: When capturing the HP P6000 Command View configuration, it is a best practice to specify - HP P6300 | HP P6000 EVA Updating Product Software Guide (XCS 11001100) (5697-232 - Page 42
: Varies by host; must be performed for each host accessing the array "Step 5. Upgrading the controller software " (page 46) Time required: 25-30 minutes "Step 6. Upgrading the disk drive firmware" (page 56) Time required: Varies depending on the number of disk drives to be upgraded. It can - HP P6300 | HP P6000 EVA Updating Product Software Guide (XCS 11001100) (5697-232 - Page 43
resolve the error, contact your HP-authorized service representative for assistance. 3. Replace any hardware components that have failed. NOTE: If you need to replace a component, see the replacement instructions for that component or the user guide for your array model. See Table 1 (page 6) for - HP P6300 | HP P6000 EVA Updating Product Software Guide (XCS 11001100) (5697-232 - Page 44
you are unable to resolve the error, contact your HP-authorized service representative for assistance. 4. Using HP P6000 Command View, examine the controller event log and check for any critical events. a. In the navigation pane, click the icon of the array you want to upgrade in the navigation pane - HP P6300 | HP P6000 EVA Updating Product Software Guide (XCS 11001100) (5697-232 - Page 45
. The default is 30 minutes. 6. Select Start service mode to notify HP Insight Remote Support that the array will be in service mode. Step 3. Disabling array passwords Estimated time to complete: 10-15 minutes If you use passwords on the controllers, use the following procedure to disable or clear - HP P6300 | HP P6000 EVA Updating Product Software Guide (XCS 11001100) (5697-232 - Page 46
: 25-30 minutes CAUTION: • Stop all storage modification jobs (such as creation, deletion, shrinkage, expansion, and presentation) 30 minutes before starting the controller software upgrade. • Before upgrading the controller software, ensure that the array configuration is stable and is not being - HP P6300 | HP P6000 EVA Updating Product Software Guide (XCS 11001100) (5697-232 - Page 47
System - Page 1 window (Figure 16 (page 47)) opens. Check the box "I have completed the storage system and SAN checks outlined in the HP StorageWorks Enterprise Virtual Array Updating Product Software Guide for my storage system version." and click Next Step (which is disabled if the box is not - HP P6300 | HP P6000 EVA Updating Product Software Guide (XCS 11001100) (5697-232 - Page 48
automated readiness checks. The Performing storage system checks window opens. The Code Load Storage System - Page 3 window opens, confirming verification. 11. Click Next step to proceed with the upgrade. The Code Load Storage System - Page 4 window opens. 48 Upgrading the Enterprise Virtual Array - HP P6300 | HP P6000 EVA Updating Product Software Guide (XCS 11001100) (5697-232 - Page 49
Storage System - Page 4 window 12. Click Browse to navigate to the controller software image file (created from the downloaded ISO image) (see "Required kits" (page 7)) and select the appropriate file (Table 10 (page 49)). Table 10 Controller software For this array: P6000 EVA4400 EVA6400 EVA8400 - HP P6300 | HP P6000 EVA Updating Product Software Guide (XCS 11001100) (5697-232 - Page 50
Figure 20 Code Load Storage System - Page 5 window The new controller software is copied to the controllers and validated (Figure 21 (page 50)). Figure 21 Code load processing page The upgrade process begins and the Initiating firmware code load page opens (Figure 22 (page 51)). This page is - HP P6300 | HP P6000 EVA Updating Product Software Guide (XCS 11001100) (5697-232 - Page 51
. Other code in the array, such as I/O module firmware, is updated, which can take up to 10 minutes to complete. During this interval, the Storage System Updating Firmware page opens (Figure 23 (page 51)). Figure 23 Storage System Updating Firmware Step 5. Upgrading the controller software 51 - HP P6300 | HP P6000 EVA Updating Product Software Guide (XCS 11001100) (5697-232 - Page 52
to proceed. Figure 24 Final code load confirmation window 16. Select the array in the navigation pane and the Initialized Storage System Properties window appears (Figure 25 (page 52)). Verify the that the version of the controller software in the Attributes box is 11001100. Figure 25 Verifying XCS - HP P6300 | HP P6000 EVA Updating Product Software Guide (XCS 11001100) (5697-232 - Page 53
"Controller logs possibly retrieved incorrectly after upgrading to XCS 0950xxxx on the EVA4400" in the HP P6000 Enterprise Virtual Array Release Notes (XCS 09501200). 17. After 30 minutes, verify the I/O module firmware version and the states of each I/O module in each disk enclosure: a. In HP P6000 - HP P6300 | HP P6000 EVA Updating Product Software Guide (XCS 11001100) (5697-232 - Page 54
other than Good or Loading firmware: Corrective action is required on this I/O module. Continue with Step 18. 18. Check the event log for the code-load-blocked code (066df308, critical event). If you do not see this event, contact your HP-authorized service representative for assistance. If you - HP P6300 | HP P6000 EVA Updating Product Software Guide (XCS 11001100) (5697-232 - Page 55
instructions in "Resetting the I/O module" (page 55). After completing this second reset, repeat Step 17. If the same problems are detected, contact your HP-authorized service representative for assistance. If no further problems are detected, continue with "Step 6. Upgrading the disk drive firmware - HP P6300 | HP P6000 EVA Updating Product Software Guide (XCS 11001100) (5697-232 - Page 56
firmware. • Check the disk group occupancy alarm setting before upgrading disk drive firmware. See the best practices configuration white paper for guidelines on how to configure this setting based on your capacity. Locate the white paper for your array model at: http://h18006.www1.hp.com/storage - HP P6300 | HP P6000 EVA Updating Product Software Guide (XCS 11001100) (5697-232 - Page 57
the disk drive firmware upgrade. For more information, see the capacity management details in the best practices configuration white paper (for your array model), located at: http://h18006.www1.hp.com/storage/arraywhitepapers.html 2. Reduce array maintenance overhead by setting the disk replacement - HP P6300 | HP P6000 EVA Updating Product Software Guide (XCS 11001100) (5697-232 - Page 58
Load Warning Click Continue to proceed or Cancel to exit the procedure. The Code Load Disk Drive Online - Page 1window opens (Figure 30 (page 58)). In Step 1, Click Browse to select the bundled image zip file. Figure 30 Code Load Disk Drives - Page 1 window 58 Upgrading the Enterprise Virtual Array - HP P6300 | HP P6000 EVA Updating Product Software Guide (XCS 11001100) (5697-232 - Page 59
30 seconds to 3.5 minutes per drive to upgrade the firmware. The status is updated at 45-second intervals. CAUTION: Do not select an array to manage it during the disk drive upgrade. If you select an array in the navigation pane to manage it, the disk drive upgrade stops. For example, if the upgrade - HP P6300 | HP P6000 EVA Updating Product Software Guide (XCS 11001100) (5697-232 - Page 60
Drives On Line - Page 3 window 11. Click Finish. Upgrading firmware on a single disk If you need to upgrade the firmware on a single disk, download the firmware and installation instructions from the following website: http://www.hp.com/support/evadiskfirmware 60 Upgrading the Enterprise Virtual - HP P6300 | HP P6000 EVA Updating Product Software Guide (XCS 11001100) (5697-232 - Page 61
on your configuration. After the controller software and disk drive firmware have been upgraded successfully, return the array to normal operation: 1. Using HP P6000 Command View, check the overall status of the array to ensure that there are no problems. For instructions, see "Step 1. Checking the - HP P6300 | HP P6000 EVA Updating Product Software Guide (XCS 11001100) (5697-232 - Page 62
4 Troubleshooting This chapter provides information to help you solve problems you may encounter with different parts of your array after completing your upgrade. HP P6000 Command View This section describes issues that can impact HP P6000 Command View and its ability to communicate with the array. - HP P6300 | HP P6000 EVA Updating Product Software Guide (XCS 11001100) (5697-232 - Page 63
one to five minutes, depending on the size of the array, and retry the command generating this message. If you still cannot see the array, stop and restart HP P6000 Command View. HTTP status 404, not found or status 503, no service Symptom The content pane shows the message HTTP status 404, not - HP P6300 | HP P6000 EVA Updating Product Software Guide (XCS 11001100) (5697-232 - Page 64
itself in less than one minute. Alternatively, you can perform a Rediscover operation to initiate new commands to the controller. Unknown storage system- cause 2 HP P6000 Command View can only manage controllers that are running supported XCS versions. Corrective action Ensure that you are running - HP P6300 | HP P6000 EVA Updating Product Software Guide (XCS 11001100) (5697-232 - Page 65
. An array may not be visible to HP P6000 Command View because the controllers are waiting for you to enter the World Wide ID (WWID). This condition occurs if the arraywas uninitialized and the rack is power cycled. Enter the WWID of your system. This can also occur if back-end problems are - HP P6300 | HP P6000 EVA Updating Product Software Guide (XCS 11001100) (5697-232 - Page 66
properties in HP P6000 Command View for problems. Resolve the problem and restart the disk drive firmware upgrade. Not a supported version Restart HP P6000 Command View and retry the disk drive firmware upgrade. The disk cannot be code loaded because disk is part of a Remove disks that contain - HP P6300 | HP P6000 EVA Updating Product Software Guide (XCS 11001100) (5697-232 - Page 67
?&lang=en&cc=us& prodTypeId=18964&prodSeriesId=471572&lang=en&cc=us Click Troubleshoot a problem under Tasks for HP P6000 Continuous Access Software. Downloading the controller software file If you cannot download the controller software file from Software Depot, right-click the link and save it to - HP P6300 | HP P6000 EVA Updating Product Software Guide (XCS 11001100) (5697-232 - Page 68
the array whose logs you want to view. 3. Click View Events to view the event logs that can be displayed. If these actions do not resolve the problem, contact your HP-authorized service representative for assistance. Multiple resynchronizations During the upgrade process, both controllers perform - HP P6300 | HP P6000 EVA Updating Product Software Guide (XCS 11001100) (5697-232 - Page 69
disk when there is a disk group hardware problem • Bad Block Replacement (BBR) performed on a disk Every effort should be made to ensure that these events do not occur during the upgrade process. If controller termination occurs due to multiple resynchronizations, contact your HP-authorized service - HP P6300 | HP P6000 EVA Updating Product Software Guide (XCS 11001100) (5697-232 - Page 70
in this guide, see the Manuals page on the Business Support Center website: http://www.hp.com/support/manuals In the Storage section, click Disk Storage Systems or Storage Software, and then select your product. Websites • HP: http://www.hp.com • HP Storage: http://www.hp.com/go/storage • HP Partner - HP P6300 | HP P6000 EVA Updating Product Software Guide (XCS 11001100) (5697-232 - Page 71
Depot: http://www.software.hp.com • HP Single Point of Connectivity Knowledge (SPOCK): http://www.hp.com/storage/spock Typographic conventions Table 14 Document conventions Convention Medium blue text: Table 14 (page 71) Medium blue, underlined text: http:// www.hp.com Bold text Italic text - HP P6300 | HP P6000 EVA Updating Product Software Guide (XCS 11001100) (5697-232 - Page 72
upgrade task, 9 upgrade task, 42 cluster symbol, 66 code load failure VMware, 31 Command View version verifying, 12 components failed, 12 configuration SAN, 14 configuration data collecting, 14 controller events checking log, 44 Controller Events page, 38, 44 corrective action codes, 38, 44 critical - HP P6300 | HP P6000 EVA Updating Product Software Guide (XCS 11001100) (5697-232 - Page 73
, 13, 42 upgrade task checklist, 42 upgrading firmware, 57, 60 Replication Solutions Manager, 37 V VCS minimum version before upgrade, 7 verifying software version, 12 View Events page, 37, 44 virtual disk activity viewing, 26 virtual mapped capacity, 22 VMware code load failure, 31 Vraid0 LUNS, 32
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HP Enterprise Virtual Array Updating Product
Software Guide (XCS 11001100)
Abstract
This guide describes how to upgrade controller software, disk drive firmware, and related EVA management software on HP
EVA4400/6400/8400s and HP P63x0/P65x0 EVAs. General references to HP P6000 Command View can also refer to
earlier versions of HP Command View EVA.
This guide is intended for field personnel and customers who are experienced with these array models, storage area networks,
HP P6000 Command View and associated software. This guide does not provide information about upgrading or replacing
array hardware.
The information in this guide is subject to change. Please check for the latest version before starting an upgrade.
HP Part Number: 5697-2328
Published: November 2012
Edition: 1