HP P9000 HP StorageWorks P9000 for Business Continuity Manager Software Messag
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- HP P9000 | HP StorageWorks P9000 for Business Continuity Manager Software Messag - Page 1
Universal Replicator 4x4 Extended CTG. The intended audience is a storage system administrator or authorized service provider with independent knowledge of HP StorageWorks P9000 disk arrays and the HP StorageWorks Remote Web Console. HP Part Number: T5253-96048 Published: May 2011 Edition: Ninth - HP P9000 | HP StorageWorks P9000 for Business Continuity Manager Software Messag - Page 2
services. Nothing herein should be construed as constituting an additional warranty. HP shall not be liable for technical or editorial errors or omissions contained herein. Acknowledgments Microsoft, Windows, and Windows XP are U.S. registered trademarks of Microsoft Corporation. Hitachi document - HP P9000 | HP StorageWorks P9000 for Business Continuity Manager Software Messag - Page 3
YK8318I PRT...186 YK8411I PRT...186 YK8413I PRT...187 User Completion Codes...187 Identifying the Volume to Be Processed Support and other resources 260 Contacting HP...260 Subscription service...260 Documentation feedback 260 Related information...260 HP websites...262 Conventions for storage - HP P9000 | HP StorageWorks P9000 for Business Continuity Manager Software Messag - Page 4
Z - Continuous Access Journal for Mainframe/Hitachi Universal Replicator for Mainframe (UR) • CAA - TrueCopy Asynchronous for Mainframe (TCA) NOTE: Hitachi TrueCopy Asynchronous (TCA) is supported on the HP StorageWorks XP Disk Array. TCA is not supported on the P9500 Disk Array. Business Continuity - HP P9000 | HP StorageWorks P9000 for Business Continuity Manager Software Messag - Page 5
Describe Messages Following are the notations used to describe messages in this manual, and the message format. Messages are listed in the order details about the message structure, see the HP StorageWorks P9000 for Business Continuity Manager Software Reference Guide. 2 A return code which is set - HP P9000 | HP StorageWorks P9000 for Business Continuity Manager Software Messag - Page 6
be sent to the user's TSO/E terminal. For details about the CLI commands, see the HP StorageWorks P9000 for Business Continuity Manager Software Reference Guide. List of Messages This section describes messages output by Business Continuity Manager and corresponding troubleshooting actions. Table - HP P9000 | HP StorageWorks P9000 for Business Continuity Manager Software Messag - Page 7
Table 1 Business Continuity Manager Error Messages and Corresponding Troubleshooting Actions (Message ID YK80x) (continued) Message the cause of this problem, obtain an ABEND dump in SYSABEND dump format, and then make a request to technical support to investigate the problem. MODIFY command BCM - HP P9000 | HP StorageWorks P9000 for Business Continuity Manager Software Messag - Page 8
Table 1 Business Continuity Manager Error Messages and Corresponding Troubleshooting Actions (Message ID YK80x) (continued) Message ID YK8017E CON Message Text Invalid command: command-name. Explanation and Recommended Actions There is an error in the - HP P9000 | HP StorageWorks P9000 for Business Continuity Manager Software Messag - Page 9
Table 1 Business Continuity Manager Error Messages and Corresponding Troubleshooting Actions (Message ID YK80x) (continued) Message ID YK8025E CON Message Text IRXJCL module error: return-code. Explanation and Recommended Actions The IRXJCL routine returned an - HP P9000 | HP StorageWorks P9000 for Business Continuity Manager Software Messag - Page 10
Table 1 Business Continuity Manager Error Messages and Corresponding Troubleshooting Actions (Message ID YK80x) (continued) Message ID YK8027E CON Message Text Explanation and Recommended Actions IRXTERM module error: The IRXTERM routine returned an error with - HP P9000 | HP StorageWorks P9000 for Business Continuity Manager Software Messag - Page 11
Table 1 Business Continuity Manager Error Messages and Corresponding Troubleshooting Actions (Message ID YK80x) (continued) Message ID disp=dddd] Uxxxx (decimal number) PSW=pppppppp pppppppp ILC=ll INTC=xx User completion code when the task terminated abnormally Registers at time of failure GR - HP P9000 | HP StorageWorks P9000 for Business Continuity Manager Software Messag - Page 12
Table 1 Business Continuity Manager Error Messages and Corresponding Troubleshooting Actions (Message ID YK80x) (continued) Message ID Message Text Explanation and Recommended Actions YK8040I PRT CON time BCM Monitor will stop BCM Monitor will stop - HP P9000 | HP StorageWorks P9000 for Business Continuity Manager Software Messag - Page 13
Table 1 Business Continuity Manager Error Messages and Corresponding Troubleshooting Actions (Message ID YK80x) (continued) Message ID Message Text YK8046I PRT CON time Execute operator command 'opcmd'. Explanation and Recommended Actions BCM Monitor will execute - HP P9000 | HP StorageWorks P9000 for Business Continuity Manager Software Messag - Page 14
1 Business Continuity Manager Error Messages and Corresponding Troubleshooting Actions (Message ID YK80x) (continued) Message ID =nnn. A GETMAIN error occurred. The program will stop running. Contact technical support for assistance. time Message output time This is only displayed when the output - HP P9000 | HP StorageWorks P9000 for Business Continuity Manager Software Messag - Page 15
and Corresponding Troubleshooting Actions (Message ID YK80x) (continued) Message ID YK8074E PRT Message Text Explanation and Recommended Actions time A FREEMAIN error occurred. return code=nnn. A FREEMAIN error occurred. The program will stop running. Contact technical support for assistance - HP P9000 | HP StorageWorks P9000 for Business Continuity Manager Software Messag - Page 16
Table 1 Business Continuity Manager Error Messages and Corresponding Troubleshooting Actions (Message ID YK80x) (continued) Message ID YK8078E PRT Message Text Explanation and Recommended Actions time A required parameter is missing : file : param-name. The required - HP P9000 | HP StorageWorks P9000 for Business Continuity Manager Software Messag - Page 17
Table 1 Business Continuity Manager Error Messages and Corresponding Troubleshooting Actions (Message ID YK80x) (continued) Message ID YK8083E PRT Message Text time The corresponding CGID parameter is not defined : cgid. Explanation and Recommended Actions The - HP P9000 | HP StorageWorks P9000 for Business Continuity Manager Software Messag - Page 18
Table 1 Business Continuity Manager Error Messages and Corresponding Troubleshooting Actions (Message ID YK80x) (continued) Message ID Message Text Explanation and Recommended Actions YK8220E PRT CON time cmd error for Copy Group 'cgid' An error - HP P9000 | HP StorageWorks P9000 for Business Continuity Manager Software Messag - Page 19
Table 1 Business Continuity Manager Error Messages and Corresponding Troubleshooting Actions (Message ID YK80x) (continued) Message ID Message Text Explanation and Recommended Actions YK8230E PRT CON time REPORT type is only valid for TCA or - HP P9000 | HP StorageWorks P9000 for Business Continuity Manager Software Messag - Page 20
Table 1 Business Continuity Manager Error Messages and Corresponding Troubleshooting Actions (Message ID YK80x) (continued) Message ID Message Text YK8304I PRT CON time Copy Group is in 'status' status. Wait until status has changed. Explanation - HP P9000 | HP StorageWorks P9000 for Business Continuity Manager Software Messag - Page 21
1 Business Continuity Manager Error Messages and Corresponding Troubleshooting Actions (Message ID YK80x) (continued) Message : duplexct SUSPEND dad : suspendallct OTHER : otherct Copy group type Copy group host device address domain ID GROUP STATUS : status MATCHING% : match REVERSED% : rev% - HP P9000 | HP StorageWorks P9000 for Business Continuity Manager Software Messag - Page 22
Table 1 Business Continuity Manager Error Messages and Corresponding Troubleshooting Actions (Message ID YK80x) (continued) Message group ID Copy group type Copy group host device address domain ID Prefix volser Volume serial number pdevn Primary device number dir Copy direction • >: Primary-to - HP P9000 | HP StorageWorks P9000 for Business Continuity Manager Software Messag - Page 23
1 Business Continuity Manager Error Messages and Corresponding Troubleshooting Actions (Message ID YK80x) (continued) Message journal group ID psn Serial number of primary storage system ssn Serial number of secondary storage system ctdelta Consistency delta value cttime Consistency time - HP P9000 | HP StorageWorks P9000 for Business Continuity Manager Software Messag - Page 24
Messages and Corresponding Troubleshooting Actions (Message ID device address domain ID Prefix Consistency group ID psn Serial number of primary storage system ssn Serial number of secondary storage and the remote control unit offload-timer Offloading timer rcu-ready-timer Remote control unit - HP P9000 | HP StorageWorks P9000 for Business Continuity Manager Software Messag - Page 25
1 Business Continuity Manager Error Messages and Corresponding Troubleshooting Actions (Message ID YK80x) (continued) Message ID of primary storage system ssn Serial number of secondary storage system mcu-to-rcu-kbps Data transfer rate (Kbps) between the main control unit and the remote control - HP P9000 | HP StorageWorks P9000 for Business Continuity Manager Software Messag - Page 26
Table 1 Business Continuity Manager Error Messages and Corresponding Troubleshooting Actions (Message ID YK80x) (continued) Message ID Message Text Explanation and Recommended Actions YK8321I PRT CON time Some volumes are in a 'TRANSITION' status. Some volumes - HP P9000 | HP StorageWorks P9000 for Business Continuity Manager Software Messag - Page 27
Table 1 Business Continuity Manager Error Messages and Corresponding Troubleshooting Actions (Message ID YK80x) (continued) Message ID Message Text Explanation and Recommended Actions YK8401I PRT CON time Check Startup Status of BCM Monitor will start - HP P9000 | HP StorageWorks P9000 for Business Continuity Manager Software Messag - Page 28
Table 1 Business Continuity Manager Error Messages and Corresponding Troubleshooting Actions (Message ID YK80x) (continued) Message ID Message Text YK8410I PRT CON time ---- date ---- Explanation and Recommended Actions The date is displayed when BCM Monitor - HP P9000 | HP StorageWorks P9000 for Business Continuity Manager Software Messag - Page 29
Error Messages and Corresponding Troubleshooting Actions (Message ID YK80x 'action;err-action;' route Copy group host device address domain ID Route list ID cgmonstat Copy dataset, see the HP StorageWorks P9000 for Business Continuity Manager Software Reference Guide. An error occurred in - HP P9000 | HP StorageWorks P9000 for Business Continuity Manager Software Messag - Page 30
Cnt Ac-J 4x4 Extended CTG: A permanent license for Business Continuity Manager Hitachi Universal Replicator™ for Mainframe (Cnt Ac-J Z) 4x4 Extended CTG is Table 2 Business Continuity Manager Error Messages and Corresponding Troubleshooting Actions (Message ID YKA0x) Message ID YKA000T TSO - HP P9000 | HP StorageWorks P9000 for Business Continuity Manager Software Messag - Page 31
Messages and Corresponding Troubleshooting Actions (Message ID MSGID parameter of the YKCONMSG command failed. This problem might occur when console message traffic is too high error-type A system error was detected. Contact technical support for assistance. error-type Type of system error YKA007E - HP P9000 | HP StorageWorks P9000 for Business Continuity Manager Software Messag - Page 32
2 Business Continuity Manager Error Messages and Corresponding Troubleshooting Actions (Message ID YKA0x) (continued) Message the range of the specified device numbers. • A copy group definition file was created, but volume information not defined in the disk configuration definition file for the - HP P9000 | HP StorageWorks P9000 for Business Continuity Manager Software Messag - Page 33
Manager Error Messages and Corresponding Troubleshooting Actions (Message ID YKA0x action. If the problem is not resolved, contact an HP service representative. command-name CLI from the volume to which for the specified devices. the device number Devn was assigned because no I/O paths are DEVN - HP P9000 | HP StorageWorks P9000 for Business Continuity Manager Software Messag - Page 34
Manager Error Messages and Corresponding Troubleshooting Actions (Message ID YKA0x) disk configuration definition file. CopyType The copy type of the detected undefined volume Devn The device number of the detected undefined volume SerialNum The storage Programming Services. 34 Messages - HP P9000 | HP StorageWorks P9000 for Business Continuity Manager Software Messag - Page 35
Troubleshooting Actions (Message ID YKA0x) (continued) Message ID YKC001E MSG SC=48 RC=48 YKC001E TSO RC=48 YKC001E MSG SC=48 RC=48 YKC001E MSG SC=48 RC=48 Message Text Explanation and Recommended Actions No controller ARRAYS Programming Services. YKC001E device number and a volume serial number parm - HP P9000 | HP StorageWorks P9000 for Business Continuity Manager Software Messag - Page 36
Troubleshooting Services. nnnn Error code returned upon REXX access YKC031I MSG SC=0 (count) Scanned DASD Device Count The number of DASD devices scanned by the YKSCAN command. count Number of scanned DASD devices YKC032I MSG SC=0 (count) HP RAID Storage Check the disk configuration definition - HP P9000 | HP StorageWorks P9000 for Business Continuity Manager Software Messag - Page 37
and Corresponding Troubleshooting Actions in the TSO/E Programming Services. nnnn Error code returned upon REXX access YKD050E MSG SC=36 RC devices in the HP XP 256 Disk Array storage system not support Hitachi do not support TCA copy groups. TrueCopy™ Asynchronous for Mainframe (TCA) services - HP P9000 | HP StorageWorks P9000 for Business Continuity Manager Software Messag - Page 38
5 Business Continuity Manager Error Messages and Corresponding Troubleshooting Actions (Message ID YKE0x) Message ID YKE000T that will appear after this message. For reason codes, see IKJPARS in the TSO/E Programming Services. YKE001E MSG SC=48 RC=48 YKE001E TSO RC=48 YKE001E MSG SC=48 RC=48 - HP P9000 | HP StorageWorks P9000 for Business Continuity Manager Software Messag - Page 39
the return code, see IKJCT441 in the TSO/E Programming Services. nnnn Error code returned upon REXX access YKE099I TSO YKEWAIT command return code=nnnn, reason code= Table 6 Business Continuity Manager Error Messages and Corresponding Troubleshooting Actions (Message ID YKF0x) Message ID YKF000T - HP P9000 | HP StorageWorks P9000 for Business Continuity Manager Software Messag - Page 40
return code, see IKJCT441 in the TSO/E Programming Services. nnnn Error code returned upon REXX access YKF050E MSG SC=48 RC=48 (attribute-value) execution Table 7 Business Continuity Manager Error Messages and Corresponding Troubleshooting Actions (Message ID YKG0x) Message ID YKG000T TSO SC=48 - HP P9000 | HP StorageWorks P9000 for Business Continuity Manager Software Messag - Page 41
by file. Check the indicated line, and then identify the cause of the problem by referring to information contained in the XML document type definitions, in the HP StorageWorks P9000 for Business Continuity Manager Software Reference Guide. file Name of the XML file where the error was detected rec - HP P9000 | HP StorageWorks P9000 for Business Continuity Manager Software Messag - Page 42
Business Continuity Manager Error Messages and Corresponding Troubleshooting Actions (Message ID YKG0x) (continued) the problem by referring to information contained in the XML document type definitions, in the HP StorageWorks P9000 for Business Continuity Manager Software Reference Guide. file - HP P9000 | HP StorageWorks P9000 for Business Continuity Manager Software Messag - Page 43
Business Continuity Manager Error Messages and Corresponding Troubleshooting Actions (Message ID YKG0x) (continued) of the problem by referring to information contained in the XML document type definitions, in the HP StorageWorks P9000 for Business Continuity Manager Software Reference Guide. file - HP P9000 | HP StorageWorks P9000 for Business Continuity Manager Software Messag - Page 44
by file. Check the indicated line, and then identify the cause of the problem by referring to information contained in the XML document type definitions, in the HP StorageWorks P9000 for Business Continuity Manager Software Reference Guide. file Name of the XML file where the error was detected rec - HP P9000 | HP StorageWorks P9000 for Business Continuity Manager Software Messag - Page 45
The reading of the disk configuration definition file has finished. This message is issued when an invalid disk configuration definition file return codes Table 8 Business Continuity Manager Error Messages and Corresponding Troubleshooting Actions (Message ID YKG2x) Message ID YKG201E MSG SC=48 - HP P9000 | HP StorageWorks P9000 for Business Continuity Manager Software Messag - Page 46
Table 8 Business Continuity Manager Error Messages and Corresponding Troubleshooting Actions (Message ID YKG2x) (continued) Message ID YKG241W MSG SC=4 RC=4 (file:rec#) Message Text The attribute attname is already defined. Explanation and Recommended Actions - HP P9000 | HP StorageWorks P9000 for Business Continuity Manager Software Messag - Page 47
Table 8 Business Continuity Manager Error Messages and Corresponding Troubleshooting Actions (Message ID YKG2x) (continued) Message ID YKG253E MSG SC=36 RC=36 (file:rec#) Message Text This kind of elements element can't be defined - HP P9000 | HP StorageWorks P9000 for Business Continuity Manager Software Messag - Page 48
Table 8 Business Continuity Manager Error Messages and Corresponding Troubleshooting Actions (Message ID YKG2x) (continued) Message ID YKG274E MSG SC=36 RC=36 (file:rec#) Message Text ETag name is mismatch. /correct-ETag-name is - HP P9000 | HP StorageWorks P9000 for Business Continuity Manager Software Messag - Page 49
address domain ID created by a remote scan or NG scan is specified. Specify the local device address domain ID of the primary site in the DAD parameter. For details about the NG scan, see the HP StorageWorks P9000 for Business Continuity Manager Software Reference Guide. file Name of the XML file - HP P9000 | HP StorageWorks P9000 for Business Continuity Manager Software Messag - Page 50
disk configuration definition file, command device definition file and route list definition file). detailed-info Detailed information to assist service representative in resolving the problem file was created, but a storage system that does not support 2DC configuration with HyperSwap and Cnt - HP P9000 | HP StorageWorks P9000 for Business Continuity Manager Software Messag - Page 51
and Corresponding Troubleshooting Actions If the problem is not resolved, contact service representative. device number indicated by Devn. There might not be a volume for the specified device number. If a volume does exist for the specified device number, check the channel settings. Devn Device - HP P9000 | HP StorageWorks P9000 for Business Continuity Manager Software Messag - Page 52
detected by the YKH2B command. Check whether the detected P-VOL is defined in the disk configuration definition file. Devn The device number of the detected undefined volume SerialNum The storage system of the detected undefined volume CU# The control unit number of the detected undefined - HP P9000 | HP StorageWorks P9000 for Business Continuity Manager Software Messag - Page 53
Value for the version (minimum value) of the storage system support function used in the copy group # The following lists the type of storage system for which you can use 2DC configuration with HyperSwap and Cnt Ac-J Z: • XP24000 Disk Array • P9500 Disk Array YKJ000E TSO RC=48 Unable to execute - HP P9000 | HP StorageWorks P9000 for Business Continuity Manager Software Messag - Page 54
Table 8 Business Continuity Manager Error Messages and Corresponding Troubleshooting Actions (Message ID YKG2x) (continued) Message ID and then retry executing the command. If the problem is not resolved, contact technical support for assistance. info Maintenance information message-text Error - HP P9000 | HP StorageWorks P9000 for Business Continuity Manager Software Messag - Page 55
Troubleshooting code = n). For details, see the TSO/E REXX User's Guide. The probable causes are as follows: • No CSV dataset format of the CSV file is not supported. dd-name DD name of the CSV file , see the HP StorageWorks P9000 for Business Continuity Manager Software Reference Guide. XX DSORG of - HP P9000 | HP StorageWorks P9000 for Business Continuity Manager Software Messag - Page 56
the message to review the environment, and then update the CSV file again. For details about troubleshooting, see the accompanying message and the HP StorageWorks P9000 for Business Continuity Manager Software User Guide. dd-name DD name of the CSV file where the error was detected dsstate CSV file - HP P9000 | HP StorageWorks P9000 for Business Continuity Manager Software Messag - Page 57
and Corresponding Troubleshooting Actions (Message the disk configuration definition file: dd-name: rec#: device The specified volume does not exist in the disk configuration device One of the following is displayed. If both are specified, the device number is displayed. • Device number • Storage - HP P9000 | HP StorageWorks P9000 for Business Continuity Manager Software Messag - Page 58
# The S-VOL specified with the device number differs from the S-VOL specified with the storage system serial number, CU number, and be specified if the copy type is Hitachi ShadowImage™ for Mainframe, Hitachi TrueCopy™ for Mainframe, or Hitachi TrueCopy™ Asynchronous for Mainframe. copy-type Copy - HP P9000 | HP StorageWorks P9000 for Business Continuity Manager Software Messag - Page 59
Troubleshooting Actions (Message ID YKG2x) (continued) Message ID YKJ211E TSO RC=32 Message Text Explanation and Recommended Actions PVOL & SVOL of Hitachi ShadowImage™ for Mainframe (BC Z) pair is in the different storage as the pair as a secondary device: S-VOL for multiple copy pairs. - HP P9000 | HP StorageWorks P9000 for Business Continuity Manager Software Messag - Page 60
Business Continuity Manager Error Messages and Corresponding Troubleshooting Actions (Message ID YKG2x) (continued) 32 The specified supervisor The supervisor DKC or arbitration command device specification DKC or arbitration command is incorrect. device is invalid: dd-name: rec# dd-name DD name - HP P9000 | HP StorageWorks P9000 for Business Continuity Manager Software Messag - Page 61
8 Business Continuity Manager Error Messages and Corresponding Troubleshooting Actions (Message ID YKG2x) (continued) Message name: rec# contradictory: • EXCTG ID • Supervisor DKC • Arbitration command device It is likely that different combinations of copy directions (forward direction only, - HP P9000 | HP StorageWorks P9000 for Business Continuity Manager Software Messag - Page 62
that encountered an error If no reason code is returned for an OS service, 0 is output. Table 9 Business Continuity Manager Error Messages and Corresponding Troubleshooting Actions (Message ID YKL0x) Message ID YKL001E TSO RC=48 YKL002E TSO RC=48 Message Text Explanation and Recommended Actions - HP P9000 | HP StorageWorks P9000 for Business Continuity Manager Software Messag - Page 63
Corresponding Troubleshooting If the error still exists, contact technical support for assistance. name XML element name file problem by referring to information contained in the XML document type definitions, in the HP StorageWorks P9000 for Business Continuity Manager Software Reference Guide - HP P9000 | HP StorageWorks P9000 for Business Continuity Manager Software Messag - Page 64
Business Continuity Manager Error Messages and Corresponding Troubleshooting Actions (Message ID YKL0x) (continued) the problem by referring to information contained in the XML document type definitions, in the HP StorageWorks P9000 for Business Continuity Manager Software Reference Guide. file - HP P9000 | HP StorageWorks P9000 for Business Continuity Manager Software Messag - Page 65
Business Continuity Manager Error Messages and Corresponding Troubleshooting Actions (Message ID YKL0x) (continued) the problem by referring to information contained in the XML document type definitions, in the HP StorageWorks P9000 for Business Continuity Manager Software Reference Guide. file - HP P9000 | HP StorageWorks P9000 for Business Continuity Manager Software Messag - Page 66
Corresponding Troubleshooting Actions problem by referring to information contained in the XML document type definitions, in the HP StorageWorks P9000 for Business Continuity Manager Software Reference Guide Array object in the primary device address domain. For other purposes, the current host device - HP P9000 | HP StorageWorks P9000 for Business Continuity Manager Software Messag - Page 67
Table 9 Business Continuity Manager Error Messages and Corresponding Troubleshooting Actions (Message ID YKL0x) (continued) Message ID Message Text Explanation and Recommended Actions YKL085E MSG Unable to read configuration The configuration file could not be - HP P9000 | HP StorageWorks P9000 for Business Continuity Manager Software Messag - Page 68
list definition file or invalid command device definition file are read in ISPF. reason-code Reason code for the returned max-value max-value Maximum value among the output return codes Table 10 Business Continuity Manager Error Messages and Corresponding Troubleshooting Actions (Message ID YKL2x - HP P9000 | HP StorageWorks P9000 for Business Continuity Manager Software Messag - Page 69
Table 10 Business Continuity Manager Error Messages and Corresponding Troubleshooting Actions (Message ID YKL2x) (continued) Message ID YKL250E MSG SC=36 RC=36 (file:rec#) Message Text The value value of the attribute name is - HP P9000 | HP StorageWorks P9000 for Business Continuity Manager Software Messag - Page 70
10 Business Continuity Manager Error Messages and Corresponding Troubleshooting Actions (Message ID YKL2x) (continued) on the host ID definition (YKCMDIF), see the HP StorageWorks P9000 for Business Continuity Manager Software Installation Guide. The element name is required, The required XML - HP P9000 | HP StorageWorks P9000 for Business Continuity Manager Software Messag - Page 71
Table 10 Business Continuity Manager Error Messages and Corresponding Troubleshooting Actions (Message ID YKL2x) (continued) Message ID YKL274E MSG SC=36 RC=36 (file:rec#) Message Text ETag name is mismatch. /correct-ETag-name is - HP P9000 | HP StorageWorks P9000 for Business Continuity Manager Software Messag - Page 72
Troubleshooting Actions (Message ID YKL2x) (continued) Message ID YKL281E MSG SC=36 RC=36 (file:rec#) Message Text No command device of the storage system in remote Extended CTG: No C/T group ID can be specified for the Hitachi TrueCopy™ for Mainframe (Cnt Ac-S Z) copy group because the license - HP P9000 | HP StorageWorks P9000 for Business Continuity Manager Software Messag - Page 73
Business Continuity Manager Error Messages and Corresponding Troubleshooting Actions (Message ID YKL2x) (continued stack was overflowed. The internal routine encountered a shortage of work space. Contact technical support for assistance. file Name of the XML file where the error was detected rec# - HP P9000 | HP StorageWorks P9000 for Business Continuity Manager Software Messag - Page 74
disk configuration definition file, command device definition file and route list definition file). CLI-name The name of the executed CLI command detailed-info Detailed information to assist service representative in resolving the problem Messages and Corresponding Troubleshooting Actions (Message - HP P9000 | HP StorageWorks P9000 for Business Continuity Manager Software Messag - Page 75
Business Continuity Manager Error Messages and Corresponding Troubleshooting Actions (Message ID YKM0x) (continued) TSO/E Programming Services. nnnn Error code returned upon REXX access YKM011E ISPF This device number msgdevn has not been discovered on msgdad. The device number indicated by - HP P9000 | HP StorageWorks P9000 for Business Continuity Manager Software Messag - Page 76
number pdevn Primary device number YKM027E ISPF The primary device pdevn and secondary device sdevn are on different storage systems. The primary device pdevn and the secondary device sdevn are on different storage systems. pdevn Primary device number sdevn Secondary device number YKM030E ISPF - HP P9000 | HP StorageWorks P9000 for Business Continuity Manager Software Messag - Page 77
Corresponding Troubleshooting device address domain ID and storage system has already been scanned. You cannot perform a device Devices cannot be scanned because in the Set Defaults panel, scan because in the Set the remote device address domain ID or Non Gen'ed device Defaults panel, a remote - HP P9000 | HP StorageWorks P9000 for Business Continuity Manager Software Messag - Page 78
not support TCA services One or more devices in the HP XP 256 Disk Array storage system do not support TCA remote scan or a NG scan. For details about the NG scan, see the HP StorageWorks P9000 for Business Continuity Manager Software Reference Guide. You cannot exit until all discovered devices - HP P9000 | HP StorageWorks P9000 for Business Continuity Manager Software Messag - Page 79
Messages and Corresponding Troubleshooting Actions (Message ID cannot define inter-DKC In this interface version, the user cannot define inter-DKC paths. path with this interface path exceeds the limit. This Model is not supported for This model does not support this path type. this Path Type. The - HP P9000 | HP StorageWorks P9000 for Business Continuity Manager Software Messag - Page 80
storage system. A remote route entry cannot be inserted because the specified device address domain ID is the same as the local device address domain ID, a Non Gen'ed device address domain ID, or the device address domain ID of the storage Messages and Corresponding Troubleshooting Actions (Message - HP P9000 | HP StorageWorks P9000 for Business Continuity Manager Software Messag - Page 81
Table 13 Business Continuity Manager Error Messages and Corresponding Troubleshooting Actions (Message ID YKM7x) (continued) Message (numerical Enter a numeric value (0-9). characters: 0-9). Range specification is not supported for the field. A range cannot be specified for the field. The - HP P9000 | HP StorageWorks P9000 for Business Continuity Manager Software Messag - Page 82
Troubleshooting Actions (Message ID YKM7x) (continued) Message ID YKM731E Message Text ISPF service error occurred. info Explanation and Recommended Actions An error occurred in the ISPF service . characters. DADID must be a combination The device address domain ID must be a combination of - HP P9000 | HP StorageWorks P9000 for Business Continuity Manager Software Messag - Page 83
address domain ID or remote device address domain ID. For details about the NG scan, see the HP StorageWorks P9000 for Business Continuity Manager Software Reference Guide. You cannot perform a NG scan because no local scan has been performed for the specified storage system. You cannot perform - HP P9000 | HP StorageWorks P9000 for Business Continuity Manager Software Messag - Page 84
details, see the HP StorageWorks P9000 for Business Continuity Manager Software Installation Guide. nn Return code of the service YKM904E TSO YKM905E TSO Contact technical support for assistance. Table 15 Business Continuity Manager Error Messages and Corresponding Troubleshooting Actions (Message - HP P9000 | HP StorageWorks P9000 for Business Continuity Manager Software Messag - Page 85
the return code, see IKJCT441 in the TSO/E Programming Services. nnnn Error code returned upon REXX access YKN050E MSG SC=48 RC=48 (attribute-value) Invalid Table 16 Business Continuity Manager Error Messages and Corresponding Troubleshooting Actions (Message ID YKP0x) Message ID Message Text - HP P9000 | HP StorageWorks P9000 for Business Continuity Manager Software Messag - Page 86
Troubleshooting Actions (Message ID YKP0x) (continued) Message ID Message Text YKP003E MSG SC=48 Some storage systems in this RC=48 Copy Group do not support the TSO/E Programming Services. nnnn Error code for REXX access YKP065E MSG SC=36 The storage system The storage system identified by - HP P9000 | HP StorageWorks P9000 for Business Continuity Manager Software Messag - Page 87
Corresponding Troubleshooting Actions /E Programming Services. nnnn Error code for REXX access YKQ018E MSG SC=16 RC=16 (pair-index) BC Z PAIR deficiency. DEVN device#(SN,CU device# Device number If the device cannot be identified, **** is displayed. SN Storage system serial number If the device - HP P9000 | HP StorageWorks P9000 for Business Continuity Manager Software Messag - Page 88
Z Primary is simplex, Check that the S-VOL status is SIMPLEX. secondary not. DEVN device#(SN,CU#,CCA#) device# Device number If the device cannot be identified, **** is displayed. SN Storage system serial number If the device cannot be identified is displayed. CU# Control unit number If the - HP P9000 | HP StorageWorks P9000 for Business Continuity Manager Software Messag - Page 89
device# Device number If the device cannot be identified, **** is displayed. SN Storage system serial number If the device Messages and Corresponding Troubleshooting Actions (Message reason codes, see IKJPARS in the TSO/E Programming Services. YKR001E TSO RC=48 No message MSG() supplied Nothing - HP P9000 | HP StorageWorks P9000 for Business Continuity Manager Software Messag - Page 90
and Corresponding Troubleshooting Actions (Message . YKR010E TSO RC=40 REXX failure return code=nnnn Access to the REXX variable identified by name failed. starting do not One or more devices in the HP XP 256 Disk Array storage support TCA services. systems do not support TCA copy groups. Check - HP P9000 | HP StorageWorks P9000 for Business Continuity Manager Software Messag - Page 91
Table 19 Business Continuity Manager Error Messages and Corresponding Troubleshooting Actions (Message ID YKS0x) Message ID YKS001E TSO RC=48 YKS002E TSO command is unavailable for creating or updating the configuration file. For details, see the TSO/E REXX User's Guide. List of Messages 91 - HP P9000 | HP StorageWorks P9000 for Business Continuity Manager Software Messag - Page 92
19 Business Continuity Manager Error Messages and Corresponding Troubleshooting Actions (Message ID YKS0x) (continued) details about the required device capacity for a configuration file, see the HP StorageWorks P9000 for Business Continuity Manager Software Reference Guide. • UNAVAILABLE DATASET - HP P9000 | HP StorageWorks P9000 for Business Continuity Manager Software Messag - Page 93
group structure described in the HP StorageWorks P9000 for Business Continuity Manager Software Reference Guide. YKSTORE Processing Complete. YKSTORE codes Table 20 Business Continuity Manager Error Messages and Corresponding Troubleshooting Actions (Message ID YKS2x) Message ID YKS203E TSO RC - HP P9000 | HP StorageWorks P9000 for Business Continuity Manager Software Messag - Page 94
20 Business Continuity Manager Error Messages and Corresponding Troubleshooting Actions (Message ID YKS2x) (continued) Message see the message that was output and the HP StorageWorks P9000 for Business Continuity Manager Software User's Guide. operation The operation performed for the configuration - HP P9000 | HP StorageWorks P9000 for Business Continuity Manager Software Messag - Page 95
file, disk configuration definition file, command device definition file and route list definition file). detailed-info Detailed information to assist service representative in resolving the problem Table 21 Business Continuity Manager Error Messages and Corresponding Troubleshooting Actions - HP P9000 | HP StorageWorks P9000 for Business Continuity Manager Software Messag - Page 96
An error occurred in the Name/Token service. Contact technical support for assistance. YKT021E CON RC=20 user SVC routine deletion succeeded. SVC routine is inserted The user SVC routine registration succeeded. Table 22 Business Continuity Manager Error Messages and Corresponding Troubleshooting - HP P9000 | HP StorageWorks P9000 for Business Continuity Manager Software Messag - Page 97
Troubleshooting Actions (Message ID YKT2x) (continued) Message ID YKT212E CON RC=12 Message Text Couldn't register Name/Token Explanation and Recommended Actions An error occurred during Name/Token registration. The program stops processing. Contact technical support technical support for - HP P9000 | HP StorageWorks P9000 for Business Continuity Manager Software Messag - Page 98
The command identified by command terminated with the return code nnnn. Table 23 Business Continuity Manager Error Messages and Corresponding Troubleshooting Actions (Message ID YKT4x) Message ID YKT400I CON Message Text Business Continuity Manager environment variables (version) Explanation and - HP P9000 | HP StorageWorks P9000 for Business Continuity Manager Software Messag - Page 99
HP Business Continuity Manager This message displays the program product name. Table 24 Business Continuity Manager Error Messages and Corresponding Troubleshooting this message. For reason codes, see IKJPARS in the TSO/E Programming Services. YKU001E TSO RC=48 YKU001E MSG SC=48 RC=48 YKU002E MSG - HP P9000 | HP StorageWorks P9000 for Business Continuity Manager Software Messag - Page 100
Messages and Corresponding Troubleshooting Actions (Message the YKSUSPND command in the HP StorageWorks P9000 for Business Continuity Manager Software Reference Guide. attime Time value assigned IKJCT441 in the TSO/E Programming Services. nnnn Error code returned upon REXX access YKU050E MSG SC=36 RC - HP P9000 | HP StorageWorks P9000 for Business Continuity Manager Software Messag - Page 101
Some pairs in this group do not support TCA services. One or more devices in the HP XP 256 Disk Array storage system do not support TCA copy groups. Check that the command 25 Business Continuity Manager Error Messages and Corresponding Troubleshooting Actions (Message ID YKV0x) Message ID YKV000T - HP P9000 | HP StorageWorks P9000 for Business Continuity Manager Software Messag - Page 102
in the TSO/E Programming Services. nnnn Error code returned upon REXX access YKV050E MSG SC=36 RC group do not support TCA services. One or more devices in the HP XP 256 Disk Array storage system do not support TCA copy groups. Error Messages and Corresponding Troubleshooting Actions (Message ID - HP P9000 | HP StorageWorks P9000 for Business Continuity Manager Software Messag - Page 103
Troubleshooting Actions (Message ID YKW0x) (continued) Message ID YKW003E TSO Message Text Unexpected transition of group copy-group pair index device status transition was triggered manually. Conduct an investigation HP StorageWorks P9000 for Business Continuity Manager Software Reference Guide - HP P9000 | HP StorageWorks P9000 for Business Continuity Manager Software Messag - Page 104
HP StorageWorks P9000 for Business Continuity Manager Software Reference Guide user that the copy group identified by copy-group entered the requested status identified by state. copy-group Copy group ID Table 27 Business Continuity Manager Error Messages and Corresponding Troubleshooting Services. - HP P9000 | HP StorageWorks P9000 for Business Continuity Manager Software Messag - Page 105
Troubleshooting Actions (Message ID YKX0x) (continued) Message ID YKX065W MSG SC=4 RC=0 Message Text Storage system serial-number Command Device Definition Failed. Explanation and Recommended Actions The command device definition for the storage in the TSO/E Programming Services. YKX101E MSG SC= - HP P9000 | HP StorageWorks P9000 for Business Continuity Manager Software Messag - Page 106
the HP StorageWorks P9000 for Business Continuity Manager Software Reference Guide. the TSO/E Programming Services. nnnn Error code returned upon REXX access YKX166E MSG SC=48 Corresponding Troubleshooting Actions No control unit# CU() supplied No device# DEVN() supplied No message MSG() supplied - HP P9000 | HP StorageWorks P9000 for Business Continuity Manager Software Messag - Page 107
and Corresponding Troubleshooting Actions (Message command in the HP StorageWorks P9000 for Business Continuity Manager Software Reference Guide. Device# DEVN() is not see IKJCT441 in the TSO/E Programming Services. nnnn Error code returned upon REXX access YKX266E MSG SC=48 YKX299I TSO Necessary - HP P9000 | HP StorageWorks P9000 for Business Continuity Manager Software Messag - Page 108
Table 30 Business Continuity Manager Error Messages and Corresponding Troubleshooting Actions (Message ID YKY0x) Message ID YKY001I will be terminated. Check, and, if necessary, revise the specification of the user region in the job step in the agent startup cataloged procedure, correct the memory - HP P9000 | HP StorageWorks P9000 for Business Continuity Manager Software Messag - Page 109
Continuity Manager Error Messages and Corresponding Troubleshooting Actions (Message ID YKY0x) TOKEN registration routine(IEANTCR) name Name registered in the NAME/TOKEN service YKY022I CON YKY051I CON YKY052I CON YKY053I CON THE SPECIFIED PREFIX support for investigation. List of Messages 109 - HP P9000 | HP StorageWorks P9000 for Business Continuity Manager Software Messag - Page 110
Table 31 Business Continuity Manager Error Messages and Corresponding Troubleshooting Actions (Message ID YKY1x) Message ID YKY100I CON YKY101I CON YKY102I CON YKY103I CON Message Text MODIFY COMMAND ACCEPTED STOP COMMAND ACCEPTED INVALID error-type: - HP P9000 | HP StorageWorks P9000 for Business Continuity Manager Software Messag - Page 111
Error Messages and Corresponding Troubleshooting Actions (Message ID YKY1x) (continued) Message ID YKY131I CON Message Text host-type PORT=port-number HOST=IP-address Explanation and Recommended Actions This message displays the port number and IP address of the local or remote host. This message - HP P9000 | HP StorageWorks P9000 for Business Continuity Manager Software Messag - Page 112
Messages and Corresponding Troubleshooting Actions (Message ID YKY3x) Message ID YKY300I SYS Message Text hh:mm:ss task-ID,TCP CONNECTION ACCEPTED Explanation and Recommended Actions The TCP connection request was accepted. Information about the communication with the remote host is displayed - HP P9000 | HP StorageWorks P9000 for Business Continuity Manager Software Messag - Page 113
Manager Error Messages and Corresponding Troubleshooting Actions (Message ID YKY3x) (continued) Message ID YKY307I SYS Message Text Explanation and Recommended Actions hh:mm:ss task-ID,TCP CONNECTION INFORMATION, REMOTE-HOST=IP-address, REMOTE-PORT =remote-port-number, LOCAL-PORT =local - HP P9000 | HP StorageWorks P9000 for Business Continuity Manager Software Messag - Page 114
Table 32 Business Continuity Manager Error Messages and Corresponding Troubleshooting Actions (Message ID YKY3x) (continued) Message ID Receive processing • @CLOSE: Processing for releasing the connection • @QUERY: Remote address search processing • @ABORT: Forcibly releasing the connection • @QUIT: - HP P9000 | HP StorageWorks P9000 for Business Continuity Manager Software Messag - Page 115
32 Business Continuity Manager Error Messages and Corresponding Troubleshooting Actions (Message ID YKY3x) (continued) Message type and the error number (ERRNO), see the Communications Server IP API Guide. The Business Continuity Manager agent received an invalid size of data from connectiontarget - HP P9000 | HP StorageWorks P9000 for Business Continuity Manager Software Messag - Page 116
Messages and Corresponding Troubleshooting Actions (Message ID description does not contain an error. file Name of the disk configuration definition file in which an error occurred YKY502E XML in the HP StorageWorks P9000 for Business Continuity Manager Software Installation Guide. 3. Restart - HP P9000 | HP StorageWorks P9000 for Business Continuity Manager Software Messag - Page 117
Table 32 Business Continuity Manager Error Messages and Corresponding Troubleshooting Actions (Message ID YKY3x) (continued) Message ID YKY503E XML Message Text Explanation and Recommended Actions Temporary file error-type error. file An error occurred in - HP P9000 | HP StorageWorks P9000 for Business Continuity Manager Software Messag - Page 118
Table 33 Business Continuity Manager Error Messages and Corresponding Troubleshooting Actions (Message ID YKY6x) Message ID YKY600I CON Message Text Explanation and Recommended Actions INSUFFICIENT SPACE AVAILABLE. maintenance-information The area allocation by the Business - HP P9000 | HP StorageWorks P9000 for Business Continuity Manager Software Messag - Page 119
Table 33 Business Continuity Manager Error Messages and Corresponding Troubleshooting Actions (Message ID YKY6x) (continued) Message ID YKY605I CON Message Text IRXINIT MODULE ERROR,CODE=return-code, R0=abnormal-termination-codeand-reason-code-for-abnormaltermination, - HP P9000 | HP StorageWorks P9000 for Business Continuity Manager Software Messag - Page 120
Table 33 Business Continuity Manager Error Messages and Corresponding Troubleshooting Actions (Message ID YKY6x) (continued) Message ID YKY606I CON Message Text IRXTERM MODULE ERROR,CODE=return-code,R0= abnormal-termination-code-andreason-code-for-abnormaltermination - HP P9000 | HP StorageWorks P9000 for Business Continuity Manager Software Messag - Page 121
Business Continuity Manager Error Messages and Corresponding Troubleshooting Actions (Message ID YKY6x) (continued) register-12 contents-of-register-13 contents-of-register-14 contents-of-register-15 User completion code when the task terminated abnormally (decimal number) yy-mm-dd Date the - HP P9000 | HP StorageWorks P9000 for Business Continuity Manager Software Messag - Page 122
34 Business Continuity Manager Error Messages and Corresponding Troubleshooting Actions (Message ID YKY7x) Message ID YKY703E mismatch. The API version of the XML request is not supported. Make sure that the version is supported by the Business Continuity Manager agent. YKY713E XML An invalid - HP P9000 | HP StorageWorks P9000 for Business Continuity Manager Software Messag - Page 123
Table 34 Business Continuity Manager Error Messages and Corresponding Troubleshooting Actions (Message ID YKY7x) (continued) Message ID YKY715E XML Message Text Explanation and Recommended Actions An invalid value was specified for the parameter 'parameter-name' - HP P9000 | HP StorageWorks P9000 for Business Continuity Manager Software Messag - Page 124
34 Business Continuity Manager Error Messages and Corresponding Troubleshooting Actions (Message ID YKY7x) (continued) Message ID XML YKY729E XML This request cannot be executed without valid authorization. The user does not have authorization to perform the requested operation. Change the MODE - HP P9000 | HP StorageWorks P9000 for Business Continuity Manager Software Messag - Page 125
Error Messages and Corresponding Troubleshooting Actions (Message ID YKZ0x Device# DEVN() is not found. The device specified in the DEVN parameter does not exist, or a device IKJCT441 in the TSO/E Programming Services. nnnn Error code returned upon REXX access YKZ050E MSG SC=36 Invalid attribute - HP P9000 | HP StorageWorks P9000 for Business Continuity Manager Software Messag - Page 126
Business Continuity Manager Error Messages and Corresponding Troubleshooting Actions (Message ID YKZ0x) (continued) Message Check the ROUTE parameter, DAD parameter, route list definition file, and command device definition file specified in the YKLOAD command execution. YKZ099I TSO SC=0 command- - HP P9000 | HP StorageWorks P9000 for Business Continuity Manager Software Messag - Page 127
Business Continuity Manager Error Messages and Corresponding Troubleshooting Actions (Message ID YKZ10x - YKZ20x) YKSCAN 3: YKQUERY 4: YKRESYNC 5: YKSUSPND 6: YKDELETE 7: YKEWAIT 8: YKRECVER 9: YKSTATS 10: Remote scan function, NG scan function 11: YKBLDPTH 12: YKDELPTH 13: YKQRYPTH 14: YKFCSTAT 16 - HP P9000 | HP StorageWorks P9000 for Business Continuity Manager Software Messag - Page 128
36 Business Continuity Manager Error Messages and Corresponding Troubleshooting Actions (Message ID YKZ10x - YKZ20x) (continued edited is specified. nnn (decimal number) Return code from the OS's REXX variable access routine name (string) REXX variable name xxx (decimal number) Command code of - HP P9000 | HP StorageWorks P9000 for Business Continuity Manager Software Messag - Page 129
36 Business Continuity Manager Error Messages and Corresponding Troubleshooting Actions (Message ID YKZ10x - YKZ20x) (continued action has been taken, contact the service representative. nnn (decimal number) Return code from the OS's REXX variable access routine name (string) REXX variable name - HP P9000 | HP StorageWorks P9000 for Business Continuity Manager Software Messag - Page 130
Table 36 Business Continuity Manager Error Messages and Corresponding Troubleshooting Actions (Message ID YKZ10x - YKZ20x) (continued) Message ID YKZ206E TSO RC=0 Message Text An I/O error occurred. (detail=message-text, cmd=xxx, pos=yyy) Explanation and - HP P9000 | HP StorageWorks P9000 for Business Continuity Manager Software Messag - Page 131
Table 36 Business Continuity Manager Error Messages and Corresponding Troubleshooting Actions (Message ID YKZ10x - YKZ20x) (continued) Message ID YKZ207E MSG TSO CON SC=52 RC=44# Message Text A Core process error occurred. (detail=message-text, - HP P9000 | HP StorageWorks P9000 for Business Continuity Manager Software Messag - Page 132
36 Business Continuity Manager Error Messages and Corresponding Troubleshooting Actions (Message ID YKZ10x - YKZ20x) ( = rr, devn = dddd xxxxxxxx: OS macro name rr: Return code from the macro dddd: device number • If system name acquisition failed: ASASYMBM macro error, rc = rr rr: Return code of - HP P9000 | HP StorageWorks P9000 for Business Continuity Manager Software Messag - Page 133
Table 36 Business Continuity Manager Error Messages and Corresponding Troubleshooting Actions (Message ID YKZ10x - YKZ20x) (continued) Message ID Message Text Explanation and Recommended Actions Maintenance information # If this message is output when the log and - HP P9000 | HP StorageWorks P9000 for Business Continuity Manager Software Messag - Page 134
37 Business Continuity Manager Error Messages and Corresponding Troubleshooting Actions (Message ID YKZ21x - YKZ24x) Message NAME/TOKEN read routine (IEANTRT) name (string) Name registered in the Name/Token service xxx (decimal number) Command code of the command that was executing when the - HP P9000 | HP StorageWorks P9000 for Business Continuity Manager Software Messag - Page 135
Table 37 Business Continuity Manager Error Messages and Corresponding Troubleshooting Actions (Message ID YKZ21x - YKZ24x) (continued) Message ID YKZ212W CON# RC=0 Message Text Explanation and Recommended Actions A FREEMAIN error occurred. (return A FREEMAIN error occurred. code= - HP P9000 | HP StorageWorks P9000 for Business Continuity Manager Software Messag - Page 136
37 Business Continuity Manager Error Messages and Corresponding Troubleshooting Actions (Message ID YKZ21x - YKZ24x) (continued system logger service macro mmm (decimal number) Reason code from the system logger service macro (maintenance information) name (string) System logger service macro name - HP P9000 | HP StorageWorks P9000 for Business Continuity Manager Software Messag - Page 137
Table 37 Business Continuity Manager Error Messages and Corresponding Troubleshooting Actions (Message ID YKZ21x - YKZ24x) (continued) Message ID YKZ219W CON RC=0 Message Text A LOAD error occurred. (return code=nnn, reason code=mmm, name=name, cmd= - HP P9000 | HP StorageWorks P9000 for Business Continuity Manager Software Messag - Page 138
37 Business Continuity Manager Error Messages and Corresponding Troubleshooting Actions (Message ID YKZ21x - YKZ24x) SC=8 RC=36# (pair-index) Primary device does not support TCA TCA cannot be used on a storage system with a P-VOL. Use a device that supports TCA. pair-index See the pair index - HP P9000 | HP StorageWorks P9000 for Business Continuity Manager Software Messag - Page 139
Manager Error Messages and Corresponding Troubleshooting Actions (Message ID YKZ21x - YKZ24x) (continued) Message ID YKZ224E MSG SC=12 RC=36# (pair-index) Message Text Explanation and Recommended Actions Secondary device does not support TCA TCA cannot be used on a storage system with an S-VOL - HP P9000 | HP StorageWorks P9000 for Business Continuity Manager Software Messag - Page 140
37 Business Continuity Manager Error Messages and Corresponding Troubleshooting Actions (Message ID YKZ21x - YKZ24x) ( digits. • The SSID must consist of 4 digits. • The storage system serial number must consist of 5 digits. • The device number must consist of up to 4 digits. name REXX variable name - HP P9000 | HP StorageWorks P9000 for Business Continuity Manager Software Messag - Page 141
37 Business Continuity Manager Error Messages and Corresponding Troubleshooting Actions (Message ID YKZ21x - YKZ24x) ( command to be executed. device# Device number If the device cannot be identified, **** is displayed. SN Storage system serial number If the device cannot be identified is - HP P9000 | HP StorageWorks P9000 for Business Continuity Manager Software Messag - Page 142
and Corresponding Troubleshooting Actions (Message # Storage system model value null or invalid The storage system model value is NULL or invalid. Correct the storage system Routelist attribute name is null. RC=36# The command device group identified by name is not specified. Correct the contents - HP P9000 | HP StorageWorks P9000 for Business Continuity Manager Software Messag - Page 143
VOL-device-number, S-VOL-device-number) A copy pair corresponding to the device Storage system serial-number is not found in Routelist. The specified storage system does not exist in the route list. serial-number Storage support remote command. This operation is not supported when a remote function - HP P9000 | HP StorageWorks P9000 for Business Continuity Manager Software Messag - Page 144
Table 37 Business Continuity Manager Error Messages and Corresponding Troubleshooting Actions (Message ID YKZ21x - YKZ24x) (continued) Message ID YKZ247E MSG SC=44 RC=44 Message Text STEM(stem) information for Core Processing is not found. - HP P9000 | HP StorageWorks P9000 for Business Continuity Manager Software Messag - Page 145
Messages and Corresponding Troubleshooting Actions (Message ID name (string) Name to be registered in the NAME/TOKEN service xxx (decimal number) Command code of the command that was =32 RC=32 (pair-index) DASD device device-number-1(device-number-2) management error, message-text. (code1 code2 - HP P9000 | HP StorageWorks P9000 for Business Continuity Manager Software Messag - Page 146
Manager Error Messages and Corresponding Troubleshooting Actions (Message ID YKZ25x) (continued) Message ID Message Text Explanation and Recommended Actions Business Continuity Manager failed to complete the requested processing. Processing will continue with this device skipped. Check the status - HP P9000 | HP StorageWorks P9000 for Business Continuity Manager Software Messag - Page 147
38 Business Continuity Manager Error Messages and Corresponding Troubleshooting Actions (Message ID YKZ25x) (continued) Message ID YKZ252E MSG SC=8 RC=8 Message Text Explanation and Recommended Actions DASD device device-number-1(device-number-2) management error, message-text. (code1 code2, cmd - HP P9000 | HP StorageWorks P9000 for Business Continuity Manager Software Messag - Page 148
and Corresponding Troubleshooting Actions (Message ID YKZ25x) (continued) Message ID YKZ253E MSG SC=32 RC=32 (pair-index) Message Text Explanation and Recommended Actions DASD device An I/O error occurred. Processing will continue with device-number-1(device-number-2) this device skipped - HP P9000 | HP StorageWorks P9000 for Business Continuity Manager Software Messag - Page 149
and Corresponding Troubleshooting Actions (Message ID YKZ25x) (continued) Message ID YKZ254E MSG SC=8 RC=8 Message Text Explanation and Recommended Actions DASD device An I/O error occurred. Business Continuity Manager device-number-1(device-number-2) might not support this device. Processing - HP P9000 | HP StorageWorks P9000 for Business Continuity Manager Software Messag - Page 150
Table 38 Business Continuity Manager Error Messages and Corresponding Troubleshooting Actions (Message ID YKZ25x) (continued) Message ID YKZ255E MSG SC=32 RC=32 (pair-index) Message Text DASD device device-number-1(device-number-2) sense: diagnostic-information (cmd=xxx, pos=yyy) Explanation and - HP P9000 | HP StorageWorks P9000 for Business Continuity Manager Software Messag - Page 151
Continuity Manager Error Messages and Corresponding Troubleshooting Actions (Message ID YKZ25x) (continued) Message ID YKZ257E MSG SC=32 RC=32 (pair-index) Message Text Explanation and Recommended Actions DASD device device-number-1(device-number-2) management error. (Message type: code1 - HP P9000 | HP StorageWorks P9000 for Business Continuity Manager Software Messag - Page 152
Troubleshooting Actions (Message ID YKZ25x) (continued) Message ID YKZ258E MSG SC=8 RC=8 Message Text Explanation and Recommended Actions DASD device device-number-1(device might not support this device. Processing will continue with this device skipped. Check the status of the device involving - HP P9000 | HP StorageWorks P9000 for Business Continuity Manager Software Messag - Page 153
Table 39 Business Continuity Manager Error Messages and Corresponding Troubleshooting Actions (Message ID YKZ26x) Message ID YKZ260I MSG SC=0 RC=0 YKZ261E MSG CON SC=0 RC=0 Message Text Explanation and Recommended Actions The volume has already - HP P9000 | HP StorageWorks P9000 for Business Continuity Manager Software Messag - Page 154
Table 39 Business Continuity Manager Error Messages and Corresponding Troubleshooting Actions (Message ID YKZ26x) (continued) Message ID YKZ264E YKZ265E MSG SC=48 RC=48 This operation (operation) does not support the reverse-resync mode. The YKSUSPND command, which reverses the TCA or Cnt Ac - HP P9000 | HP StorageWorks P9000 for Business Continuity Manager Software Messag - Page 155
Table 39 Business Continuity Manager Error Messages and Corresponding Troubleshooting Actions (Message ID YKZ26x) (continued) Message ID YKZ267E MSG CON SC=0 RC=0 Message Text A YKLOGnn DEVTYPE macro error occurred. (rc=nnn, reason=mmm, cp=xxx: - HP P9000 | HP StorageWorks P9000 for Business Continuity Manager Software Messag - Page 156
40 Business Continuity Manager Error Messages and Corresponding Troubleshooting Actions (Message ID YKZ27x) Message ID configuration. If GROUPID is displayed for unmatched items or * is displayed on the device number, storage system serial number, CU number, or CCA number, there is a copy pair - HP P9000 | HP StorageWorks P9000 for Business Continuity Manager Software Messag - Page 157
and Corresponding Troubleshooting Actions (Message attributes of the path set (path type, shared attributes, storage system serial numbers, and CU numbers). YKZ274E MSG SC=36 =36 information is not found. The route list or device number information, required for processing to continue, is missing - HP P9000 | HP StorageWorks P9000 for Business Continuity Manager Software Messag - Page 158
and Corresponding Troubleshooting Actions (Message ID YKZ27x) (continued) Message ID YKZ276E MSG SC=36 RC=36 Message Text Some of the arrays do not support storage system type paths. Explanation and Recommended Actions A storage system using a path-controlled device or Remote Disk Controller - HP P9000 | HP StorageWorks P9000 for Business Continuity Manager Software Messag - Page 159
Troubleshooting Actions (Message ID YKZ28x) (continued) Message ID YKZ281E MSG SC=36 RC=36#1 (Storage System's-IFType) Message Text Explanation and Recommended Actions Some of the storage systems do not support Remote Control. The device specified during command device usage does not support - HP P9000 | HP StorageWorks P9000 for Business Continuity Manager Software Messag - Page 160
41 Business Continuity Manager Error Messages and Corresponding Troubleshooting Actions (Message ID YKZ28x) (continued) Message the CU type path has not been scanned. When the YKQRYPTH command is executed on a storage system that has not been directly connected to the host for the path set of an - HP P9000 | HP StorageWorks P9000 for Business Continuity Manager Software Messag - Page 161
Table 42 Business Continuity Manager Error Messages and Corresponding Troubleshooting Actions (Message ID YKZ29x) Message ID YKZ290E MSG SC=48 RC=48 Message Text FROMCU() exceeds number of CU that storage systems supported. Explanation and Recommended Actions The FROMCU has exceeded the maximum - HP P9000 | HP StorageWorks P9000 for Business Continuity Manager Software Messag - Page 162
Table 42 Business Continuity Manager Error Messages and Corresponding Troubleshooting Actions (Message ID YKZ29x) (continued) Message ID YKZ294E MSG CON SC=0 RC=0 Message Text The version of this configuration file The version of this configuration file is not supported. RC=36 is not - HP P9000 | HP StorageWorks P9000 for Business Continuity Manager Software Messag - Page 163
Table 42 Business Continuity Manager Error Messages and Corresponding Troubleshooting Actions (Message ID YKZ29x) (continued) Message on the copy group container with EXCTG ID specified. Remove the cause of the problem if the YKZ297E message is output during the execution of the YKEWAIT or YKQUERY - HP P9000 | HP StorageWorks P9000 for Business Continuity Manager Software Messag - Page 164
Error Messages and Corresponding Troubleshooting Actions (Message ID YKZ29x) (continued) Message ID Message Text Explanation and Recommended Actions JNLG (string) The journal type not being registered (the journal type of the definition, rather than of the storage system) R-JNL: Journal of - HP P9000 | HP StorageWorks P9000 for Business Continuity Manager Software Messag - Page 165
and Corresponding Troubleshooting Actions (Message determine the cause of the problem. After removing the cause of the problem, execute the YKMAKE command again ssssssssssss (decimal number) Storage system serial number cccc (hexadecimal number) Arbitration command device number (0000-3FFF) - HP P9000 | HP StorageWorks P9000 for Business Continuity Manager Software Messag - Page 166
Error Messages and Corresponding Troubleshooting Actions (Message ID by another copy group. After removing the cause of the problem, execute the YKMAKE command again with a SELECT(COND) specification not match CDEV: Arbitration command device number JNLG: The storage system serial number identified by - HP P9000 | HP StorageWorks P9000 for Business Continuity Manager Software Messag - Page 167
SVC by YKALCSVC command. For details about registering a user SVC, see the HP StorageWorks P9000 for Business Continuity Manager Software Installation Guide. Table 43 Business Continuity Manager Error Messages and Corresponding Troubleshooting Actions (Message ID YKZ3x) Message ID YKZ300E TSO SC - HP P9000 | HP StorageWorks P9000 for Business Continuity Manager Software Messag - Page 168
Manager Error Messages and Corresponding Troubleshooting Actions (Message ID YKZ3x) service Name of the REXX service where an error was detected. r (decimal number) Return code from the REXX service. For details, see the TSO/E REXX User's Guide. n (decimal number) Reason code from the REXX service - HP P9000 | HP StorageWorks P9000 for Business Continuity Manager Software Messag - Page 169
and Corresponding Troubleshooting Actions (Message user abend during rexx-service processing. (code=uuuu, reason=rrrr). An abnormal user termination was detected during the REXX service processing. command Issued CLI command name. rexx-service Name of the REXX service where the abnormal user - HP P9000 | HP StorageWorks P9000 for Business Continuity Manager Software Messag - Page 170
Messages and Corresponding Troubleshooting Actions (Message ID codes, see "Storage System Sense Byte Information" (page 189)n. If the error code is not listed in the manual, contact maintenance personnel and then re-execute the command. device# Device number being processed when a dynamic change - HP P9000 | HP StorageWorks P9000 for Business Continuity Manager Software Messag - Page 171
Troubleshooting storage systems do not support param. The storage system which the command is issued onto, or the storage system which uses the remote DKC control function, does not support the parameter indicated by param. Use a device which supports the cause of the problem and rectify the error. - HP P9000 | HP StorageWorks P9000 for Business Continuity Manager Software Messag - Page 172
Continuity Manager Error Messages and Corresponding Troubleshooting Actions (Message ID YKZ40x) (continued Primary device IFType does not RC=36#1 support EXCTG. EXCTG cannot be used on a storage system that has a P-VOL or uses the remote DKC control function. Use a device#2 that supports EXCTG - HP P9000 | HP StorageWorks P9000 for Business Continuity Manager Software Messag - Page 173
Table 44 Business Continuity Manager Error Messages and Corresponding Troubleshooting Actions (Message ID YKZ40x) (continued) Message ID YKZ407E MSG SC=24 RC=24 Message Text Explanation and Recommended Actions An error occurred during suspension of - HP P9000 | HP StorageWorks P9000 for Business Continuity Manager Software Messag - Page 174
Access Journal copy pair whose status was not DUPLEX. eeee (hexadecimal number) Error information on suspend processing 0001: Suspension is not possible because the ShadowImage copy pair status is invalid. 0002: Suspension is not possible because an error occurred due to a problem in storage - HP P9000 | HP StorageWorks P9000 for Business Continuity Manager Software Messag - Page 175
Table 44 Business Continuity Manager Error Messages and Corresponding Troubleshooting Actions (Message ID YKZ40x) (continued) Message ID Message Text Explanation and Recommended Actions YYYYMMDD-HH:MM:SS.NNNNNN YYYY: Year MM: Month DD: Day HH: - HP P9000 | HP StorageWorks P9000 for Business Continuity Manager Software Messag - Page 176
Table 44 Business Continuity Manager Error Messages and Corresponding Troubleshooting Actions (Message ID YKZ40x) (continued) Message ID YKZ408E MSG SC=24 RC=24 Message Text Explanation and Recommended Actions An unexpected CAJ pair status existed - HP P9000 | HP StorageWorks P9000 for Business Continuity Manager Software Messag - Page 177
44 Business Continuity Manager Error Messages and Corresponding Troubleshooting Actions (Message ID YKZ40x) (continued) Message 0002: Suspension is not possible because an error occurred due to a problem in storage system. ATTIME-suspend-time (GMT) ATTIME suspend time: YYYYMMDD-HH:MM:SS.NNNNNN - HP P9000 | HP StorageWorks P9000 for Business Continuity Manager Software Messag - Page 178
Table 44 Business Continuity Manager Error Messages and Corresponding Troubleshooting Actions (Message ID YKZ40x) (continued) Message ID Message Text Explanation and Recommended Actions YYYY: Year MM: Month DD: Day HH: Hour MM: Minute SS.NNNNNN: - HP P9000 | HP StorageWorks P9000 for Business Continuity Manager Software Messag - Page 179
Troubleshooting Actions (Message ID YKZ41x) Message ID YKZ410E MSG SC=36 RC=36#1 Message Text Explanation and Recommended Actions Copygroup SUPFnc does not support CAJ Errorlevel. You cannot use the Errorlevel attribute for this storage system. In this case, use a device#2 that supports - HP P9000 | HP StorageWorks P9000 for Business Continuity Manager Software Messag - Page 180
listed below. You cannot use the timestamp transfer mode when using the XP1024/XP128 disk array. • XP12000/XP10000 disk arrays Version of the storage system support function: X'16' or higher • XP24000/XP20000 disk arrays Version of the storage system support function: X'21' or higher 180 Messages - HP P9000 | HP StorageWorks P9000 for Business Continuity Manager Software Messag - Page 181
Table 45 Business Continuity Manager Error Messages and Corresponding Troubleshooting Actions (Message ID YKZ41x) (continued) Message ID YKZ414E MSG SC=36 RC=48#1 Message Text Explanation and Recommended Actions Copygroup SUPFnc does not support parameter-name. List of Messages 181 - HP P9000 | HP StorageWorks P9000 for Business Continuity Manager Software Messag - Page 182
the parameter-name: • Consistency time mode for Cnt Ac-J Z ◦ XP12000/XP10000 disk array Version of the storage system support function: X'16' or higher ◦ XP24000/XP20000 disk array Version of the storage system support function: X'21' or higher • Open/MF Consistency Preservation Function for Cnt Ac - HP P9000 | HP StorageWorks P9000 for Business Continuity Manager Software Messag - Page 183
Manager Software Reference Guide. devn (hexadecimal number) Device number defined in the disk configuration definition file sn Serial number of the storage system on which the device indicated by devn actually exists YKZ416E MSG SC=36 RC=36#1 Copygroup SUPFnc does not support CA Map (DIF - HP P9000 | HP StorageWorks P9000 for Business Continuity Manager Software Messag - Page 184
> -STATUS : OTHER : The results of REPORT(SUMMARY)are displayed. : Copy group ID : Prefix : Copy group host device address domain ID : Copy group type : Number of copy pairs in SIMPLEX status : Number of copy pairs in PENDING status - HP P9000 | HP StorageWorks P9000 for Business Continuity Manager Software Messag - Page 185
group ID : Serial number of the primary storage system : Serial number of the secondary storage system : Consistency delta value : Consistency time group ID : Prefix : Copy group host device address domain ID : Copy group type Multi-line Messages Output to SYSTSPRT 185 - HP P9000 | HP StorageWorks P9000 for Business Continuity Manager Software Messag - Page 186
host device address domain ID : Copy group type : Master journal group ID : Restore journal group ID : Serial number of the primary storage system : Serial number of the secondary storage system : Data transfer rate (Kbps) between the main control unit and the remote control - HP P9000 | HP StorageWorks P9000 for Business Continuity Manager Software Messag - Page 187
copy groups specified. : Copy group ID : Prefix : Copy group host device address domain ID : Route list ID : Copy group monitoring status (ACTIVE parameters appear a specified number of times. User Completion Codes Table 46 (page 188) provides details about the - HP P9000 | HP StorageWorks P9000 for Business Continuity Manager Software Messag - Page 188
YKA.BCM.YKQUERY profile. Therefore, the user cannot execute CLI commands to operate copy pairs, paths, and command devices. If the reason code is other be executed in Business Continuity Manager. There might be a problem in the LINKLIB library settings. Specify the Business Continuity Manager - HP P9000 | HP StorageWorks P9000 for Business Continuity Manager Software Messag - Page 189
Details of Error Codes This section lists the details on the storage system sense byte information (error codes) that are output to not listed in this table is output, contact service representative. The legend is as follows: • CMD: Command device • PATH: Logical path • Output: Produces output - HP P9000 | HP StorageWorks P9000 for Business Continuity Manager Software Messag - Page 190
volume is of a common volume configuration consisting of a P-VOL of BC Z and a P-VOL of FlashCopy. TCA Cnt Ac-J Z NN NN NN CMD PATH N N N N N N Others N N N 190 Storage System Sense Byte Information - HP P9000 | HP StorageWorks P9000 for Business Continuity Manager Software Messag - Page 191
of the specified copy pair do not allow the status transition. For information on combinations, see the Business Copy for Mainframe Systems User Guide for the disk array. • The copy pairs cannot be suspended collectively because a copy pair that is not in the DUPLEX status is among the specified - HP P9000 | HP StorageWorks P9000 for Business Continuity Manager Software Messag - Page 192
cannot be made Output Not output because the RAID level or emulation type of the volume is not supported. A BC Z copy pair status cannot be changed because the combination of the drive emulation type of Output Not output TCA Cnt Ac-J Z CMD PATH Others 192 Storage System Sense Byte Information - HP P9000 | HP StorageWorks P9000 for Business Continuity Manager Software Messag - Page 193
Table 48 Details of Error Codes 23xx (continued) Error Code 2344 Error Details A BC Z copy pair status cannot be changed because the status of the copy pair does not allow the status transition. The reason might be one of the following: • The volume specified to be the S-VOL is already the P-VOL - HP P9000 | HP StorageWorks P9000 for Business Continuity Manager Software Messag - Page 194
Z copy pair status cannot be Y N changed because the volume specified to be the S-VOL is a command device. A BC Z copy pair cannot be made because the volume specified to be the P-VOL is being quick TCA Cnt Ac-J Z NN CMD PATH N N Others N 194 Storage System Sense Byte Information - HP P9000 | HP StorageWorks P9000 for Business Continuity Manager Software Messag - Page 195
Table 48 Details of Error Codes 23xx (continued) Error Code 2398 2399 239A 239B 239C 23A0 Error Details Type of Error BC Z Cnt Ac-S Z A BC Z copy pair cannot be resynchronized (including Reverse) because the copy pair is not in the Split status. Output Not output A BC Z copy pair status - HP P9000 | HP StorageWorks P9000 for Business Continuity Manager Software Messag - Page 196
Z CMD PATH 3613 Registration to EXCTG has failed because the specified arbitration command device is not an arbitration command device. Not output Output Not output 3614 Registration to EXCTG has failed. The reason Output Not output Others Others 196 Storage System Sense Byte Information - HP P9000 | HP StorageWorks P9000 for Business Continuity Manager Software Messag - Page 197
assigned to the specified arbitration command device. Retry the operation using another arbitration command device. Output Not output 3640 Registration Registration to EXCTG has failed Not output because the specified storage system model name is invalid. Output Not output 3686 Registration - HP P9000 | HP StorageWorks P9000 for Business Continuity Manager Software Messag - Page 198
the R-JNL group. The command for delta resync cannot Not output be executed because the device on the S-VOL does not support delta resync. A delta resync pair cannot be made Not output because the command target output Output Not output Others Others 198 Storage System Sense Byte Information - HP P9000 | HP StorageWorks P9000 for Business Continuity Manager Software Messag - Page 199
3720 3726 3728 3729 3738 A Cnt Ac-J Z copy pair cannot be resynchronized (with the PREPARE parameter) because the journal volume cannot be accessed. Not output A Cnt Ac-J Z copy pair cannot be resynchronized (with the PREPARE parameter) because the journal volume is blocked. Not output A Cnt - HP P9000 | HP StorageWorks P9000 for Business Continuity Manager Software Messag - Page 200
system. • The SSID for the P-VOL in the parameter does not match the SSID of the local storage system. • The CU number specified in the parameter is not supported. Output Not output 4601 A Cnt Ac-J Z copy pair cannot be Not output suspended. Possible reasons include one or both of the following - HP P9000 | HP StorageWorks P9000 for Business Continuity Manager Software Messag - Page 201
group definition does not match the C/T group attribute set for the specified device. Not output Output A Cnt Ac-J Z copy pair cannot be made because no logical path has been made between the specified primary storage system and secondary storage system. Not output A Cnt Ac-J Z copy pair status - HP P9000 | HP StorageWorks P9000 for Business Continuity Manager Software Messag - Page 202
device is executing a remote control command. • The volume is part of a Cnt Ac-S Z or TCA copy pair. 4621 4630 4633 4639 463C The command could not be executed Not output because the remote DKC Control Function is not supported because the specified storage system does not support TCA. TCA Cnt - HP P9000 | HP StorageWorks P9000 for Business Continuity Manager Software Messag - Page 203
CAJ ATTIME suspend time Not output cannot be set. The reason might be one of the following: • The specified parameter is invalid. • The storage system does not support the CAJ ATTIME suspend function in Quick mode. Output Not output 4661 4662 4663 The CAJ ATTIME suspend time cannot be set - HP P9000 | HP StorageWorks P9000 for Business Continuity Manager Software Messag - Page 204
the specified BC Z C/T group. Not output Output Not output Output Not output Output Not output Output Not output Output Not output Output Not output 204 Storage System Sense Byte Information - HP P9000 | HP StorageWorks P9000 for Business Continuity Manager Software Messag - Page 205
Type of Error BC Z Cnt Ac-S Z A Cnt Ac-S Z or TCA copy pair cannot be suspended because SVOL(PERMIT) or Reverse Resync is not supported. Not output Output A TCA copy pair cannot be resynchronized with Reverse specified because either the C/T group ID or the C/T group timer type is incorrect - HP P9000 | HP StorageWorks P9000 for Business Continuity Manager Software Messag - Page 206
Not output Output Not output Output Not output Output Not output Output Not output Output Not output Not output Not output Not output Others 206 Storage System Sense Byte Information - HP P9000 | HP StorageWorks P9000 for Business Continuity Manager Software Messag - Page 207
CLPR output that the specified S-VOL belongs to differs from the one registered in the C/T group. For details on the CLPR, see the storage system documentation. Output TCA Cnt Ac-J Z Not output CMD PATH Not output Output Not output Output Not output Output Not output Output Not output Not - HP P9000 | HP StorageWorks P9000 for Business Continuity Manager Software Messag - Page 208
output A Cnt Ac-S Z or TCA copy pair Not cannot be made because the P-VOL output is a command device. A copy pair that is in a Cnt Ac-S Z copy group with a C/T group ID specified cannot be suspended Not output Not output Not output Not output Others 208 Storage System Sense Byte Information - HP P9000 | HP StorageWorks P9000 for Business Continuity Manager Software Messag - Page 209
Table 54 Details of Error Codes 4Bxx (continued) Error Code 4B09 Error Details Type of Error BC Z Cnt Ac-S Z A copy pair that is in a Cnt Ac-S Z copy group with a C/T group ID specified cannot be dissolved because the copy pair status does not allow the status to be changed. The reason might be - HP P9000 | HP StorageWorks P9000 for Business Continuity Manager Software Messag - Page 210
be set because the Not output CU number for the specified RCU is not supported. The remote command cannot be Not output executed because the path between the specified storage system or CU (SSID) and the command target storage system is not set, or an error has occurred on the path. The following - HP P9000 | HP StorageWorks P9000 for Business Continuity Manager Software Messag - Page 211
APID differs from the defined APID. Not output The remote DKC control function cannot be executed because the command device is not set. Not output A command device cannot be Not output defined because the specified CU number is not supported. The paths between CUs, which Not output contain - HP P9000 | HP StorageWorks P9000 for Business Continuity Manager Software Messag - Page 212
TCA, Cnt Ac-J Z or FlashCopy. 64FC 64FD 64FF 69E4 69E6 69E7 69E8 69E9 A command device cannot be redefined because the APID that was already defined does not match the APID you attempted to define. Not output Output Output Not output Output Output 212 Storage System Sense Byte Information - HP P9000 | HP StorageWorks P9000 for Business Continuity Manager Software Messag - Page 213
system serial number of the P-VOL is incorrect. • The SSID of the P-VOL is incorrect. • The CU number is not supported. • The storage system does not support the Open/MF Consistency Preservation Function. 69F5 69F7 A status cannot be changed Not because the specified volume is the output S-VOL - HP P9000 | HP StorageWorks P9000 for Business Continuity Manager Software Messag - Page 214
to be remotely executed, but this command cannot be executed as a remote command. Not output The command could not be Not output executed because an instruction to delete a command device was issued Output output Output Output Not Output output 214 Storage System Sense Byte Information - HP P9000 | HP StorageWorks P9000 for Business Continuity Manager Software Messag - Page 215
because no program product for copying is installed. Not output This command is not supported. Not output A Cnt Ac-S Z or TCA copy pair status cannot be changed copy pair status or the parameter is invalid. (The possible reasons are documented by error codes C120 to C12F.) TCA Cnt Ac-J Z CMD PATH - HP P9000 | HP StorageWorks P9000 for Business Continuity Manager Software Messag - Page 216
instruction to transfer to a remote storage system, there is an error in the storage system serial number. The command could not be executed Not output because the command device there is an invalid parameter. Alternatively, path deletion is not supported. TCA Cnt Ac-J Z TCA Cnt Ac-J Z CMD PATH - HP P9000 | HP StorageWorks P9000 for Business Continuity Manager Software Messag - Page 217
: • An inter-CU logical path has not been set between the specified CUs. • The storage system serial number of the P-VOL is incorrect. • The SSID of the P-VOL is incorrect. • The CU number is not supported. 8D11 8D12 8D14 8D15 The command could not be executed because the volume specified by the - HP P9000 | HP StorageWorks P9000 for Business Continuity Manager Software Messag - Page 218
made or resynchronized. output Possible reasons include one or more of the following: • The P-VOL is a command device. • The specified serial number of the primary storage system or SSID does not match the storage system serial number or SSID of the local CU. • The specified P-VOL does not match the - HP P9000 | HP StorageWorks P9000 for Business Continuity Manager Software Messag - Page 219
C/T group ID exceeds the maximum number. Not output 8D1E 8D20 8D21 8D22 8D25 The serial numbers for the primary N N and the secondary storage systems in the host command parameter is incorrect. The host command parameter is Output incorrect. The command cannot be executed Not output because - HP P9000 | HP StorageWorks P9000 for Business Continuity Manager Software Messag - Page 220
executed Not because the copy types of the output specified copy pair do not match. Output TCA Cnt Ac-J Z CMD PATH Others Not output 220 Storage System Sense Byte Information - HP P9000 | HP StorageWorks P9000 for Business Continuity Manager Software Messag - Page 221
volume number do not match. • The serial number or SSID of the secondary storage system in the parameter does not match the storage system serial number or SSID of the local CU. • SVOL(PERMIT)/Reverse Resync is not supported. • The specified volume is the P-VOL. • It is already in the suspend status - HP P9000 | HP StorageWorks P9000 for Business Continuity Manager Software Messag - Page 222
serial numbers for the primary Not output and the secondary storage systems in the host command parameter is incorrect. The device cannot be Not output deleted because the specified volume is not a command device. A command device cannot be made because the specified CU number is not supported - HP P9000 | HP StorageWorks P9000 for Business Continuity Manager Software Messag - Page 223
cannot be deleted. The reason might be one of the following: • The corresponding volume is executing a remote control command as a command device. • The corresponding volume is part of a Cnt Ac-S Z or TCA copy pair. Not output 8D47 8D4D 8D4E 8D4F 8D50 8D51 8D52 The command could not - HP P9000 | HP StorageWorks P9000 for Business Continuity Manager Software Messag - Page 224
output dissolved with Consistent specified because the specified volume is not the S-VOL. TCA Cnt Ac-J Z CMD PATH Others Not output Output Not output 224 Storage System Sense Byte Information - HP P9000 | HP StorageWorks P9000 for Business Continuity Manager Software Messag - Page 225
parameter and the bootup volume number do not match. • The S-VOL number in the parameter is incorrect. • The serial number or SSID of the primary storage system in the parameter does not match the storage system serial number or SSID of the local CU. • The serial number or SSID of the secondary - HP P9000 | HP StorageWorks P9000 for Business Continuity Manager Software Messag - Page 226
The host command parameter is Not output incorrect. TCA Cnt Ac-J Z Output Not output CMD PATH Others Output Not output Output Output Output Output 226 Storage System Sense Byte Information - HP P9000 | HP StorageWorks P9000 for Business Continuity Manager Software Messag - Page 227
the host command parameter do not match. The command could not be executed because the serial numbers of the host command parameter and the local storage system do not match. Not output The command could not be Not output executed because the SSID of the host command parameter and the local - HP P9000 | HP StorageWorks P9000 for Business Continuity Manager Software Messag - Page 228
Not output made because a path has not been established between the devices. A Cnt Ac-J Z copy pair cannot be made or made or resynchronized because the specified P-VOL or S-VOL cannot be accessed. A Cnt Ac-J Z copy pair cannot be made because the Storage System Sense Byte Information - HP P9000 | HP StorageWorks P9000 for Business Continuity Manager Software Messag - Page 229
be Not output made or resynchronized because of heavy workload in the specified storage system. Re-execute the operation after waiting for 5 to 6 minutes. does not support external volumes. A Cnt Ac-J Z copy pair cannot be Not output made because the specified volume is a command device. TCA Cnt - HP P9000 | HP StorageWorks P9000 for Business Continuity Manager Software Messag - Page 230
or SSID of the local CU. A path cannot be set because the Not output specified CU number for the secondary site is not supported for the primary or secondary storage system. The specified P-VOL does not match Not output the startup volume. The specified serial number or SSID Not output of the - HP P9000 | HP StorageWorks P9000 for Business Continuity Manager Software Messag - Page 231
parameter does not output match the bootup volume number. Output The serial number or SSID of the Not secondary storage system in the output Cnt Ac-S Z or TCA parameter does not match the storage system serial number or SSID of the local CU. Output The serial number or SSID of the Not - HP P9000 | HP StorageWorks P9000 for Business Continuity Manager Software Messag - Page 232
parameter does not output match the bootup volume number. Output The serial number or SSID of the Not secondary storage system in the output Cnt Ac-S Z or TCA parameter does not match the storage system serial number or SSID of the RCU. Output The serial number or SSID of the Not secondary - HP P9000 | HP StorageWorks P9000 for Business Continuity Manager Software Messag - Page 233
be executed because the number of SSIDs registered in the RCU exceeds four. Not output The command could not be Not output executed because the device-identifying code of an RCU for which path deletion is specified is invalid, or because the RCU type (FIBRE/ESCON) is invalid. The command - HP P9000 | HP StorageWorks P9000 for Business Continuity Manager Software Messag - Page 234
performed for the specified path. The command could not be Not output executed because the device-identifying code of an RCU for which path registration is specified is invalid, or because the Not output Output Not output Output Not output 234 Storage System Sense Byte Information - HP P9000 | HP StorageWorks P9000 for Business Continuity Manager Software Messag - Page 235
the group that has a status that is being changed. Output C1BE A Cnt Ac-S Z or TCA copy pair Not status cannot be changed because output the storage system is being turned on. Output Table 61 Details of Error Codes C2xx Error Code C211 C213 C214 C215 C21A C22A C23E C28B Error Details - HP P9000 | HP StorageWorks P9000 for Business Continuity Manager Software Messag - Page 236
output Not output Not output Not output TCA Cnt Ac-J Z Not output Not output Not output Not output CMD PATH CMD PATH Others Others 236 Storage System Sense Byte Information - HP P9000 | HP StorageWorks P9000 for Business Continuity Manager Software Messag - Page 237
copy is being performed Not on the P-VOL (troubleshooting). output Output Not output C317 The drive copy is Output Not output C31C The P-VOL cannot be accessed Not (because the LDEV is blocked or in C322 The MCU is a storage system type Not that is not supported by Cnt Ac-S output Z or - HP P9000 | HP StorageWorks P9000 for Business Continuity Manager Software Messag - Page 238
the status of the P-VOL does not permit remote copy. Not output Output Not output C328 The (not P-VOL=S-VOL). Output Not output C332 The device level cache of the S-VOL Not is not valid support Cnt Ac-S Z. Output Not output CMD PATH Others 238 Storage System Sense Byte Information - HP P9000 | HP StorageWorks P9000 for Business Continuity Manager Software Messag - Page 239
be accessed. Not output Output Not output C370 The condition setting for the number Not of the Minimum Path is incorrect output (path problem or C37D The RCU is not NVS ON. Not output Output Not output C37E The device level cache of the S-VOL Not is not valid. output Output Not output - HP P9000 | HP StorageWorks P9000 for Business Continuity Manager Software Messag - Page 240
Z or TCA. output Output Not output C38E The S-VOL device is not supported Not by Cnt Ac-S Z or TCA. output Output Not Not (because of a logical volume being output blocked, collection access, and so on). Output Not output C39E The P-VOL capacity Storage System Sense Byte Information - HP P9000 | HP StorageWorks P9000 for Business Continuity Manager Software Messag - Page 241
has not been installed on output the RCU. Output The storage system type for the RCU is not supported by Cnt Ac-S Z or TCA, or the C/T group be made because the specified SSID or CU number for the RCU is not supported for the primary and secondary site. Not output Output The P-VOL is online. - HP P9000 | HP StorageWorks P9000 for Business Continuity Manager Software Messag - Page 242
registered or made in the RCU. The storage system type of the RCU Not is not supported by Cnt Ac-S Z or output TCA . Output The specified SSID, or CU number Not of the RCU is incorrect. output Output The specified S-VOL cannot be Not used because the device - HP P9000 | HP StorageWorks P9000 for Business Continuity Manager Software Messag - Page 243
Remote storage system type of the MCU is not supported (not 3990-6/6E, or is 2105). Not output Output The upper limit of 4,096 (or more) Not output copy pairs cannot be made within the same C/T group by RCU. A copy pair cannot be made because the specified S-VOL is defined as a command device - HP P9000 | HP StorageWorks P9000 for Business Continuity Manager Software Messag - Page 244
to differs from the one registered in the C/T group. For details on the CLPR, see the storage system documentation. Output Not output CB9E A copy pair cannot be made because the specified S-VOL does not support either one or both of the following: • The timestamp transfer mode • The Open/MF - HP P9000 | HP StorageWorks P9000 for Business Continuity Manager Software Messag - Page 245
Table 64 Details of Error Codes DBxx - E8xx Error Code DB02 Error Details Type of Error BC Z Cnt Ac-S Z A Cnt Ac-J Z copy pair status cannot be changed because the status transition is not allowed. In the following examples, status transition is not allowed: Not output • When an attempt to - HP P9000 | HP StorageWorks P9000 for Business Continuity Manager Software Messag - Page 246
dissolved because the specified volume is not a Cnt Ac-J Z copy pair. Not output A Cnt Ac-J Z copy pair cannot be Not output dissolved because the storage system is being turned on. .A Cnt Ac-J Z copy pair cannot be Not output made because a specified volume's SM is not present A Cnt Ac-J Z copy - HP P9000 | HP StorageWorks P9000 for Business Continuity Manager Software Messag - Page 247
Table 64 Details of Error Codes DBxx - E8xx (continued) Error Code E882 E885 E888 E889 E890 E891 E896 E897 Error Details Type of Error BC Z Cnt Ac-S Z A Cnt Ac-J Z copy pair cannot be made because the emulation type for the volumes comprising the specified M-JNL group does not match that of - HP P9000 | HP StorageWorks P9000 for Business Continuity Manager Software Messag - Page 248
cannot be made because the status from the previous connection with another storage system remains in the specified M-JNL or R-JNL group. Specify a . A Cnt Ac-J Z copy pair cannot be Not output suspended because the storage system is being turned on. A delta resync pair cannot be made because the - HP P9000 | HP StorageWorks P9000 for Business Continuity Manager Software Messag - Page 249
Table 65 Details of Error Codes EAxx Error Code EA00 Error Details Type of Error BC Z Cnt Ac-S Z The Cnt Ac-J Z copy pair cannot Not output be operated for each EXCTG because of the following reasons: • The JNLG specified in the copy group is not registered in the EXCTG. • There is a copy pair - HP P9000 | HP StorageWorks P9000 for Business Continuity Manager Software Messag - Page 250
Output Not output Output Not output Output Not output Output Not output Output Not output Output Not output Output Not output Output Not output 250 Storage System Sense Byte Information - HP P9000 | HP StorageWorks P9000 for Business Continuity Manager Software Messag - Page 251
Table 65 Details of Error Codes EAxx (continued) Error Code EA36 EA3A EA3B EA3C EA40 EA41 EA4D EA89 EAA0 Error Details Type of Error BC Z Cnt Ac-S Z A Cnt Ac-J Z copy pair cannot be Not output suspended because the R-JNL group is not in the Active status. A Cnt Ac-J Z copy pair cannot be Not - HP P9000 | HP StorageWorks P9000 for Business Continuity Manager Software Messag - Page 252
pair cannot be Not output made with the HOLD parameter specified because the micro does not support the delta resync function. A Cnt Ac-J Z copy pair cannot be Not output dissolved because mode 707 of a storage system option is ON and the specified volume is part of a Cnt Ac-S Z copy pair. A Cnt - HP P9000 | HP StorageWorks P9000 for Business Continuity Manager Software Messag - Page 253
being replaced, or there are intermixed micros which do not support 4x4 configuration. Not output Registration to or deletion from Not to or deletion from EXCTG has failed because the specified device is not an arbitration command device. Not output A delta resync pair cannot be made because - HP P9000 | HP StorageWorks P9000 for Business Continuity Manager Software Messag - Page 254
executed because the CU number specified by the YKEWAIT command or YKRSCAN command is not supported by this model. A Cnt Ac-J Z copy pair status cannot be changed because the specified serial number or SSID of the primary storage system does not match the actual serial number or SSID of the primary - HP P9000 | HP StorageWorks P9000 for Business Continuity Manager Software Messag - Page 255
be Not output made because the specified M-JNL group is not registered in the storage system. A Cnt Ac-J Z copy pair cannot be Not output made because the pair cannot be Not output made because the specified S-VOL cannot be accessed. A Cnt Ac-J Z copy pair cannot be Not output made because the - HP P9000 | HP StorageWorks P9000 for Business Continuity Manager Software Messag - Page 256
Z copy pair cannot be Not output made because the specified P-VOL is a command device. A Cnt Ac-J Z copy pair cannot be Not output made because another journal output resynchronized because the micro version on the primary storage system does not support the 4x4 configuration. A Cnt Ac-J Z copy - HP P9000 | HP StorageWorks P9000 for Business Continuity Manager Software Messag - Page 257
Not output made because the emulation type of the specified S-VOL is not supported. A Cnt Ac-J Z copy pair cannot be Not output made. The reason might be one of the following: • The path from the secondary storage system to the primary storage system is not set. • The S-VOL is in the SIMPLEX status - HP P9000 | HP StorageWorks P9000 for Business Continuity Manager Software Messag - Page 258
because the path between the specified storage system or CU (SSID) and the command target storage system is not set, or because an error has occurred on the path. The path for the remote command Not output transfer route for the second site onwards, or for the command device, might not be set, or - HP P9000 | HP StorageWorks P9000 for Business Continuity Manager Software Messag - Page 259
is already set. Not output A Cnt Ac-J Z copy pair cannot be Not output made because the specified sub C/T ID is not registered in the storage system. TCA Cnt Ac-J Z Output CMD PATH Not output Others Output Not output Output Not output Output Not output Output Not output Output Not - HP P9000 | HP StorageWorks P9000 for Business Continuity Manager Software Messag - Page 260
Mainframe User's Guide: HP XP24000 Disk Array, HP XP20000 Disk Array • Hitachi Universal Replicator™ for Mainframe User's Guide: HP XP24000 Disk Array, HP XP20000 Disk Array • HP StorageWorks P9000 RAID Manager User Guide • HP StorageWorks P9000 Remote Web Console User Guide 260 Support and other - HP P9000 | HP StorageWorks P9000 for Business Continuity Manager Software Messag - Page 261
• Hitachi ShadowImage™ for Mainframe User's Guide: HP XP24000 Disk Array, HP XP20000 Disk Array • HP StorageWorks XP24000/XP20000 External Storage Software User's Guide Manuals related to OS/390: • MVS Programming: Assembler Services Guide, GC28-1762 • MVS Setting Up a Sysplex, GC28-1779 • MVS - HP P9000 | HP StorageWorks P9000 for Business Continuity Manager Software Messag - Page 262
-8780 • Communications Server IP API Guide, SC31-8788 • ISPF User's Guide Volume I, SC34-4822 • DFSMS Advanced Copy Services, SC35-0428 You can find these documents on the HP Manuals website: http://www.hp.com/support/manuals In the Storage section, click Storage Software and then select a product - HP P9000 | HP StorageWorks P9000 for Business Continuity Manager Software Messag - Page 263
Typographic conventions Table 67 Document conventions Convention Blue text: Table 67 (page 263) Blue, underlined text: http://www.hp.com Bold text Italic or data. IMPORTANT: Provides clarifying information or specific instructions. NOTE: Provides additional information. TIP: Provides helpful - HP P9000 | HP StorageWorks P9000 for Business Continuity Manager Software Messag - Page 264
the following products: • P9000 for Business Continuity Manager Software • HP StorageWorks P9000 for Business Continuity Manager Extended CT Group • P9000 byte. Control unit. Device address domain. Direct access storage device. Double byte character set. Disk controller. Device Status Byte. Data set - HP P9000 | HP StorageWorks P9000 for Business Continuity Manager Software Messag - Page 265
pending. Hitachi ShadowImage. Also known as HP StorageWorks XP Business Copy. Shared memory. System modification program extended. Subsystem identifier; storage system identifier. Supervisor call interruption. Service processor. A computer built into a disk array. The SVP, used only by an HP service - HP P9000 | HP StorageWorks P9000 for Business Continuity Manager Software Messag - Page 266
Z z/Linux Linux on IBM System z. 266 Glossary
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HP StorageWorks
P9000 for Business Continuity Manager
Software Messages
Abstract
This guide describes the error messages and error codes that are produced by HP StorageWorks Business Continuity Manager
Software including: HP StorageWorks Business Continuity Manager, HP StorageWorks Business Continuity Manager Basic,
HP StorageWorks Business Continuity Manager Extended CT Group, and HP StorageWorks Business Continuity Manager
Universal Replicator 4x4 Extended CTG. The intended audience is a storage system administrator or authorized service provider
with independent knowledge of HP StorageWorks P9000 disk arrays and the HP StorageWorks Remote Web Console.
HP Part Number: T5253-96048
Published: May 2011
Edition: Ninth