HP PCIe U320 HP StorageWorks U320e SCSI Host Bus Adapter user guide (AH627-960
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- HP PCIe U320 | HP StorageWorks U320e SCSI Host Bus Adapter user guide (AH627-960 - Page 1
HP StorageWorks U320e SCSI Host Bus Adapter User guide AH627-96001 Part number: AH627-96001 1st edition: March 2007 - HP PCIe U320 | HP StorageWorks U320e SCSI Host Bus Adapter user guide (AH627-960 - Page 2
Confidential computer software. Valid license from HP required for possession, use or copying. Consistent HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. HP - HP PCIe U320 | HP StorageWorks U320e SCSI Host Bus Adapter user guide (AH627-960 - Page 3
Contents About this guide 7 Intended audience 7 Document conventions and symbols 7 HP technical support 8 Customer self repair 8 Product warranties 8 Subscription service 8 HP websites 8 Documentation feedback 9 1 Features 11 Summary of specifications 11 2 Installation 13 System - HP PCIe U320 | HP StorageWorks U320e SCSI Host Bus Adapter user guide (AH627-960 - Page 4
6 Technical specifications 39 A Regulatory compliance and safety 41 Regulatory compliance 41 Regulatory compliance identification numbers 41 Regulatory compliance label location 41 Federal Communications Commission notice 41 Class A equipment 41 Class B equipment 42 Declaration of conformity - HP PCIe U320 | HP StorageWorks U320e SCSI Host Bus Adapter user guide (AH627-960 - Page 5
Figures 1 ..Kit contents 13 2 ..Removing the bracket screws 15 3 ..Removing the stand-offs 16 4 ..Card with low-profile bracket 16 5 ..Connecting the SCSI cable and terminator 17 6 ..Domain Validation Utility 22 7 ..ATTO Technology Banner 32 8 ..Adapter in Windows Device Manager 32 User - HP PCIe U320 | HP StorageWorks U320e SCSI Host Bus Adapter user guide (AH627-960 - Page 6
Tables 1 ..Document conventions 7 2 ..SCSI capabilities 14 3 ..Tabs displayed by device type 26 4 ..Windows installation troubleshooting table 32 5 ..Linux troubleshooting table 35 6 ..Messages from NVRAM tab actions 36 7 ..Messages from Flash tab actions 37 6 - HP PCIe U320 | HP StorageWorks U320e SCSI Host Bus Adapter user guide (AH627-960 - Page 7
the HP StorageWorks U320e SCSI Host Bus Adapter • troubleshooting the HP StorageWorks U320e SCSI Host Bus Adapter Intended audience This guide is intended for the person who installs, administers, and troubleshoots servers and storage systems. HP assumes you are qualified in servicing computer - HP PCIe U320 | HP StorageWorks U320e SCSI Host Bus Adapter user guide (AH627-960 - Page 8
enhancements, new driver versions, firmware updates, and other product resources. HP websites For additional information, see the following HP websites: • http://www.hp.com • http://www.hp.com/go/storage • http://www.hp.com/service_locator • http://www.hp.com/support/manuals 8 About this guide - HP PCIe U320 | HP StorageWorks U320e SCSI Host Bus Adapter user guide (AH627-960 - Page 9
• http://www.hp.com/support/downloads Documentation feedback HP welcomes your feedback. To make comments and suggestions about product documentation, please send a message to [email protected]. All submissions become the property of HP. User guide 9 - HP PCIe U320 | HP StorageWorks U320e SCSI Host Bus Adapter user guide (AH627-960 - Page 10
10 About this guide - HP PCIe U320 | HP StorageWorks U320e SCSI Host Bus Adapter user guide (AH627-960 - Page 11
maintaining backward compatibility and legacy support. The HP StorageWorks U320e SCSI Host Bus Adapter is a dual channel Ultra 320 SCSI PCIExpress (PCIe) host adapter. Summary of specifications Feature Card type Slot connector Devices supported Device modes supported Number of peripherals that can - HP PCIe U320 | HP StorageWorks U320e SCSI Host Bus Adapter user guide (AH627-960 - Page 12
12 Features - HP PCIe U320 | HP StorageWorks U320e SCSI Host Bus Adapter user guide (AH627-960 - Page 13
Figure 1 Kit contents The HP StorageWorks U320e SCSI Host Bus Adapter package includes card System requirements To install and use the HP StorageWorks U320e SCSI Host Bus Adapter you will need: • A computer with an available x4 PCI hazardous and are intended to be serviced only by qualified personnel - HP PCIe U320 | HP StorageWorks U320e SCSI Host Bus Adapter user guide (AH627-960 - Page 14
before powering off the server: 1. Plan the SCSI busses. The adapter has two channels. When planning your SCSI busses, keep the following in mind: • SCSI. NOTE: HP recommends not mixing Single-Ended and LVD devices on the same bus because the host adapter card will operate with Single-Ended - HP PCIe U320 | HP StorageWorks U320e SCSI Host Bus Adapter user guide (AH627-960 - Page 15
Single-Ended terminator, all devices will be limited to Ultra SCSI speeds and cable lengths. Single-Ended devices require a Single-Ended terminator. If you use an LVD terminator with Single . If you have more than one expansion card installed, ensure power consumption is within the limits guide 15 - HP PCIe U320 | HP StorageWorks U320e SCSI Host Bus Adapter user guide (AH627-960 - Page 16
the bracket and replace it with the low-profile bracket. Verify that the new bracket is oriented correctly, as shown in Figure 4. 11316 Figure 4 Card with low-profile bracket d. Replace the four stand-offs to secure the bracket to the board. e. Attach the two screws to the high-pro - HP PCIe U320 | HP StorageWorks U320e SCSI Host Bus Adapter user guide (AH627-960 - Page 17
you have questions about how to install an expansion card in your system. 3. Close the computer case. Connecting the devices To connect the devices: 1. Connect SCSI devices with SCSI cables. Insert a SCSI cable into a connector on the HP U320e SCSI Host Bus Adapter, as shown in Figure 5. Verify that - HP PCIe U320 | HP StorageWorks U320e SCSI Host Bus Adapter user guide (AH627-960 - Page 18
instructions. HP provides patches for the AH627A driver in the Linux 2.4 and 2.6 kernels to allow the driver to operate on the HP StorageWorks U320e SCSI Host Bus Adapter. To install the Linux driver package from the HP website: 1. Download the Linux driver package from http://www.hp.com/support - HP PCIe U320 | HP StorageWorks U320e SCSI Host Bus Adapter user guide (AH627-960 - Page 19
file for release notes and installation instructions. HP provides patches for the AH627A driver in the Linux 2.4 and 2.6 kernels to allow the driver to operate on the HP StorageWorks U320e SCSI Host Bus Adapter. Updating firmware The HP StorageWorks U320e SCSI Host Bus Adapter ships with the latest - HP PCIe U320 | HP StorageWorks U320e SCSI Host Bus Adapter user guide (AH627-960 - Page 20
20 Installation - HP PCIe U320 | HP StorageWorks U320e SCSI Host Bus Adapter user guide (AH627-960 - Page 21
http://www.hp.com/support/u320e. The package is a self-extracting archive. 2. In Windows Explorer, navigate to the location of the downloaded package. Double-click the package to extract the files. 3. Navigate to the location where you extracted the files. 4. Double-click Setup.msi. User guide 21 - HP PCIe U320 | HP StorageWorks U320e SCSI Host Bus Adapter user guide (AH627-960 - Page 22
the tool. 2. Select the adapter Channel of the SCSI bus, as shown in Figure 6. Figure 6 Domain Validation Utility 3. Select the tests to be run. 4. In Fallback Scheme, select the negotiation parameters. The SDV test starts with the highest values and if a problem is detected, tests with the next - HP PCIe U320 | HP StorageWorks U320e SCSI Host Bus Adapter user guide (AH627-960 - Page 23
The SCSI Domain Validation help text provides useful information about setting up the tests. Review the help text for a more detailed explanation of the tool. User guide 23 - HP PCIe U320 | HP StorageWorks U320e SCSI Host Bus Adapter user guide (AH627-960 - Page 24
24 SCSI Domain Validation utility (Windows only) - HP PCIe U320 | HP StorageWorks U320e SCSI Host Bus Adapter user guide (AH627-960 - Page 25
Tool from the HP website: 1. Download the ATTO Configuration Tool from http://www.hp.com/support/u320e to your filesystem. 2. Navigate to the downloaded file. 3. Double-click the downloaded file to start the installer. Follow the instructions in the installer to finish the installation. User guide 25 - HP PCIe U320 | HP StorageWorks U320e SCSI Host Bus Adapter user guide (AH627-960 - Page 26
Tabs displayed Adapter Basic Info, Flash, Advanced Channel NVRAM, PCI info SCSI Devices Basic Info Local Host Basic Info The supported for the HP StorageWorks U320e SCSI Host Bus Adapter and will display a message. When you select a specific channel under an HP StorageWorks U320e SCSI - HP PCIe U320 | HP StorageWorks U320e SCSI Host Bus Adapter user guide (AH627-960 - Page 27
NOTE: The HP StorageWorks U320e SCSI Host Bus Adapter SCSI ID on the channel. Controller ID Choices: 0-15 Default: 7 The adapter is normally set to SCSI ID 7 because ID 7 has the highest priority on the bus. The setting should remain at ID 7 unless you are instructed to change it by an HP Support - HP PCIe U320 | HP StorageWorks U320e SCSI Host Bus Adapter user guide (AH627-960 - Page 28
Single-Ended SCSI bus. The bus is Single-Ended when Ultra SCSI devices SCSI commands can use the Tag Command feature to send multiple commands to a device. Choices: 0-127 Default: 127 The defaults offer the best performance possible. The value should not be changed unless instructed by an HP Support - HP PCIe U320 | HP StorageWorks U320e SCSI Host Bus Adapter user guide (AH627-960 - Page 29
host bus adapter negotiates with the selected target ID. Set the rate to the maximum value supported by the host adapter. If excessive SCSI errors occur, you have long cables, or there are many devices on the bus, you fies a DT rate. The DT sync rates must have wide data transfers. User guide 29 - HP PCIe U320 | HP StorageWorks U320e SCSI Host Bus Adapter user guide (AH627-960 - Page 30
30 Configuration tool - HP PCIe U320 | HP StorageWorks U320e SCSI Host Bus Adapter user guide (AH627-960 - Page 31
describes troubleshooting techniques that can be used to identify and resolve issues associated with the HP StorageWorks U320e SCSI Host PCI slot. Investigating the SCSI cables and devices To investigate problems that could be caused by the SCSI cables or devices: 1. Verify that all of the SCSI - HP PCIe U320 | HP StorageWorks U320e SCSI Host Bus Adapter user guide (AH627-960 - Page 32
will not boot past its Power On Self Test when the host adapter is installed Troubleshooting steps • Check the adapter installation (see Investigating the adapter installation, page 31). • Disconnect any SCSI devices from the host adapter and reboot the computer. If this resolves the issue, check - HP PCIe U320 | HP StorageWorks U320e SCSI Host Bus Adapter user guide (AH627-960 - Page 33
appear during the system BIOS scan. Troubleshooting steps • Check the adapter installation ( non-vital PCI cards from the system to determine if there is a PCI bus conflict. • Disconnect any SCSI devices from host adapter and the computer. • If the problem follows the host adapter, replace it with a - HP PCIe U320 | HP StorageWorks U320e SCSI Host Bus Adapter user guide (AH627-960 - Page 34
for instructions on SCSI devices reports Parity or communication errors. • The ATTO Configuration Tool validates the structure of the file. If it does not pass the validation checks, the file is rejected. The image file may be corrupted. Try downloading the image file from http://www.hp.com/support/u320e - HP PCIe U320 | HP StorageWorks U320e SCSI Host Bus Adapter user guide (AH627-960 - Page 35
. To manually detect such devices, issue the following command: $ echo "scsi add-single-device " > /proc/scsi/scsi Where support x86_64 instruction set • Specify the correct architecture when running the make command. For example: $make install ARCH=x86_64 The connected SCSI - HP PCIe U320 | HP StorageWorks U320e SCSI Host Bus Adapter user guide (AH627-960 - Page 36
Tool. Table 6 Messages from NVRAM tab actions. Error message Solution An error occurred loading NVRAM data. The first time a channel is highlighted, the tool tries to read NVRAM from the card. This message is displayed if the size of the NVRAM buffer does not match the expected size or the NVRAM - HP PCIe U320 | HP StorageWorks U320e SCSI Host Bus Adapter user guide (AH627-960 - Page 37
driver is currently in use, then install the latest driver found at http://www.hp.com/ support/u320e. 1. Using the Windows Device Manager, select SCSI & RAID Controllers. 2. Examine the Driver tab for your SCSI adapter. If the driver is not express2.sys, install the express2.sys driver. 3. Either - HP PCIe U320 | HP StorageWorks U320e SCSI Host Bus Adapter user guide (AH627-960 - Page 38
avoid the overhead of copying data from one area of memory to another, to reduce the number of SCSI commands that must be executed, and to leave system pages available for other data. If your application requires allows the application to send many commands to the device at once. 38 Troubleshooting - HP PCIe U320 | HP StorageWorks U320e SCSI Host Bus Adapter user guide (AH627-960 - Page 39
• Two external VHDCI connectors • Supports up to 30 SCSI bus IDs (15 per channel) • Supports data transfer speeds of up to 320 MB/sec per channel • PCI Express (PCIe) bus management • PCI Bus master rate 2 GM/sec • PCI-Express 1.0b compliant • Supports Ultra320 specifications including: • Packetized - HP PCIe U320 | HP StorageWorks U320e SCSI Host Bus Adapter user guide (AH627-960 - Page 40
40 Technical specifications - HP PCIe U320 | HP StorageWorks U320e SCSI Host Bus Adapter user guide (AH627-960 - Page 41
label indicating the interference potential of the device as well as additional operating instructions for the user. The rating label on the device shows which class (A if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. Operation of - HP PCIe U320 | HP StorageWorks U320e SCSI Host Bus Adapter user guide (AH627-960 - Page 42
energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is to maintain compliance with FCC Rules and Regulations. Laser device All HP systems equipped with a laser device comply with safety standards, including - HP PCIe U320 | HP StorageWorks U320e SCSI Host Bus Adapter user guide (AH627-960 - Page 43
inside. • Do not operate controls, make adjustments, or perform procedures to the laser device other than those specified herein. • Allow only HP authorized service technicians to repair the laser Conformity issued by Hewlett-Packard for this product or product family. BSMI notice User guide 43 - HP PCIe U320 | HP StorageWorks U320e SCSI Host Bus Adapter user guide (AH627-960 - Page 44
Japanese notice Korean notices Safety Taiwan battery recycling notice The Taiwan EPA requires dry battery manufacturing or importing firms in accordance with Article 15 of the Waste Disposal Act to indicate the recovery marks on the batteries used in sales, giveaway or promotion. Contact a qualifi - HP PCIe U320 | HP StorageWorks U320e SCSI Host Bus Adapter user guide (AH627-960 - Page 45
and 3.6 m (12 ft). If you have questions about the type of power cord to use, contact an HP authorized service provider. NOTE: Route power cords so that they will not be walked on and cannot be pinched by items den lokale genbrugsstation eller i den butik, hvor du købte produktet. User guide 45 - HP PCIe U320 | HP StorageWorks U320e SCSI Host Bus Adapter user guide (AH627-960 - Page 46
where you can drop off your waste equipment for recycling, please contact your local city office, your household waste disposal service, or the shop where you purchased the product. Estonian notice Seadmete jäätmete kõrvaldamine eramajapidamistes Euroopa Liidus See tootel või selle pakendil olev - HP PCIe U320 | HP StorageWorks U320e SCSI Host Bus Adapter user guide (AH627-960 - Page 47
recyclage des appareils mis au rebut, veuillez contacter les autorités locales de votre région, l es services de collecte des ordures ménagères ou le magasin dans lequel vous avez acheté ce produit. German Müllentsorgungsbetrieben oder im Geschäft, in dem Sie das Gerät erworben haben. User guide 47 - HP PCIe U320 | HP StorageWorks U320e SCSI Host Bus Adapter user guide (AH627-960 - Page 48
Greek notice . , . . , , . Hungarian notice Készülékek magánháztartásban történ selejtezése az Európai Unió területén A készüléken, illetve a készülék csomagolásán látható azonos szimbólum annak jelzésére szolgál, hogy a készülék a selejtezés során az egyéb háztartási hulladéktól eltér módon - HP PCIe U320 | HP StorageWorks U320e SCSI Host Bus Adapter user guide (AH627-960 - Page 49
otrreiz jai p rstr dei, j v ršas savas dz ves vietas pašvald b , sadz ves atkritumu sav kšanas dienest vai veikal , kur izstr d jums tika nopirkts. User guide 49 - HP PCIe U320 | HP StorageWorks U320e SCSI Host Bus Adapter user guide (AH627-960 - Page 50
Lihuanian notice Nolietotu iek rtu izn cin šanas noteikumi lietot jiem Eiropas Savien bas priv taj s m jsaimniec b s Š ds simbols uz izstr d juma vai uz t iesai ojuma nor da, ka šo izstr d jumu nedr kst izmest kop ar citiem sadz ves atkritumiem. J s atbildat par to, lai nolietot s iek rtas tiktu - HP PCIe U320 | HP StorageWorks U320e SCSI Host Bus Adapter user guide (AH627-960 - Page 51
o ambiente e a saúde das pessoas. Para obter mais informações sobre locais que reciclam esse tipo de material, entre em contato com o escritório da HP em sua cidade, com o serviço de coleta de lixo ou com a loja em que o produto foi adquirido. Slovakian notice Slovenian notice User - HP PCIe U320 | HP StorageWorks U320e SCSI Host Bus Adapter user guide (AH627-960 - Page 52
Spanish notice Eliminación de residuos de equipos eléctricos y electrónicos por parte de usuarios particulares en la Unión Europea Este símbolo en el producto o en su envase indica que no debe eliminarse junto con los desperdicios generales de la casa. Es responsabilidad del usuario eliminar los - HP PCIe U320 | HP StorageWorks U320e SCSI Host Bus Adapter user guide (AH627-960 - Page 53
tools. • Use a portable field service kit with a folding static-dissipating work mat. If you do not have any of the suggested equipment for proper grounding, have an HP authorized reseller install the part. NOTE: For more information on static electricity, or assistance with product installation - HP PCIe U320 | HP StorageWorks U320e SCSI Host Bus Adapter user guide (AH627-960 - Page 54
54 Electrostatic discharge - HP PCIe U320 | HP StorageWorks U320e SCSI Host Bus Adapter user guide (AH627-960 - Page 55
of data a computer can process: a single binary digit with a value of either an ordered set of 8 bits channel CPU CRC a point-to-point to control the flow of data to and from the processor to control the data by with legacy devices. flow control The target indicates to the initiator - HP PCIe U320 | HP StorageWorks U320e SCSI Host Bus Adapter user guide (AH627-960 - Page 56
to be transferred in a single connection parity checking A method that verifies the accuracy of data transmitted over the SCSI bus by adding one bit modify the SCSI signal to reduce the chance of these types of problems. Quick Arbitration The process of devices negotiating for control of the bus - HP PCIe U320 | HP StorageWorks U320e SCSI Host Bus Adapter user guide (AH627-960 - Page 57
printers, scanners, etc. An electrical signal protocol that transmits information through changes in voltage. Single-ended SCSI uses standard TTL signal and ground pairs to transmit information over the SCSI bus. Logical layout of the parts of a computer system or network and their interconnections - HP PCIe U320 | HP StorageWorks U320e SCSI Host Bus Adapter user guide (AH627-960 - Page 58
58 Glossary - HP PCIe U320 | HP StorageWorks U320e SCSI Host Bus Adapter user guide (AH627-960 - Page 59
, Canadian compliance statement, 43 configuration tool, 25 installing, 25 troubleshooting, 36 using, 26 conventions document, 7 text symbols, 7 cord. straps, using, 53 help obtaining, 8 HP address for FCC questions, 42 series number, 41 technical support, 8 telephone number FCC questions, 42 I - HP PCIe U320 | HP StorageWorks U320e SCSI Host Bus Adapter user guide (AH627-960 - Page 60
battery recycling and disposal, 44 technical specifications, 39 technical support HP, 8 service locator website, 8 telephone numbers FCC questions, 42 text symbols, 7 toe straps, using, 53 tools, conductive type, 53 troubleshooting configuration tool, 36 Linux installation, 35 performance, 37 Windows - HP PCIe U320 | HP StorageWorks U320e SCSI Host Bus Adapter user guide (AH627-960 - Page 61
equipment directive, 45 waste equipment disposal for EU private households, 46 websites customer self repair, 8 HP , 8 HP Subscriber's Choice for Business, 8 Windows installing drivers, 18 troubleshooting installation, 32 work mat, static-dissipating, 53 wrist straps specifications, 53 using, 53
HP StorageWorks U320e SCSI Host Bus
Adapter
User guide
AH627-96001
Part number: AH627–96001
1st edition: March 2007