HP PSC 2100 HP PSC 2100 Series all-in-one - (United Kingdom) Reference Guide
HP PSC 2100 - All-in-One Printer Manual
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- HP PSC 2100 | HP PSC 2100 Series all-in-one - (United Kingdom) Reference Guide - Page 1
hp psc 2100 series all-in-one reference guide - HP PSC 2100 | HP PSC 2100 Series all-in-one - (United Kingdom) Reference Guide - Page 2
HP PSC 2100 Series includes printer driver Windows 2000® are information" section of this guide. It is not . 3 Observe all warnings and instructions marked on the product. 4 Troubleshooting help. 9 No operator-serviceable parts inside. Refer servicing to qualified service personnel. 10 Use in a - HP PSC 2100 | HP PSC 2100 Series all-in-one - (United Kingdom) Reference Guide - Page 3
perform special copy jobs 18 stop copying 21 copy options 21 5 use the scan features 23 scan an original 23 stop scanning 24 6 maintain your hp psc 25 clean the glass 25 clean the lid backing 25 clean the exterior 26 work with print cartridges 26 restore factory defaults 29 set the - HP PSC 2100 | HP PSC 2100 Series all-in-one - (United Kingdom) Reference Guide - Page 4
9 get hp psc 2100 support 47 get support and other information from the internet 47 hp customer support 47 prepare your unit for shipment 50 hp distribution center 51 10 warranty information 53 warranty service 53 warranty upgrades 53 returning your hp psc 2100 series for service 54 hewlett - HP PSC 2100 | HP PSC 2100 Series all-in-one - (United Kingdom) Reference Guide - Page 5
information on using your HP PSC and provides additional troubleshooting assistance for the installation process. The Reference Guide also contains information on how to order supplies and accessories, technical specifications, support, and warranty information. Troubleshooting help To access - HP PSC 2100 | HP PSC 2100 Series all-in-one - (United Kingdom) Reference Guide - Page 6
you install your software, you can access the Readme file from either the HP PSC 2100 Series CD-ROM or the HP PSC 2100 Series program folder. The Readme file contains late-breaking information that does not appear in the Reference Guide or the online help. To access the Readme file, do the following - HP PSC 2100 | HP PSC 2100 Series all-in-one - (United Kingdom) Reference Guide - Page 7
quick start front panel features feature 1 2 You can perform many functions using either the front panel or the HP PSC software. Even if you do not connect your HP PSC to a computer, you can use the front panel to copy documents or photos. You can change a wide variety of settings using the front- - HP PSC 2100 | HP PSC 2100 Series all-in-one - (United Kingdom) Reference Guide - Page 8
Packard, point to hp psc 2000 series, then choose hp photo & imaging director. - Raise the lid of the HP PSC. This options works only if the HP PSC software is running. 2 In the Select Device box, click to see a list of installed HP devices supported by this software. 3 Select hp psc 2100. 4 quick - HP PSC 2100 | HP PSC 2100 Series all-in-one - (United Kingdom) Reference Guide - Page 9
, e-mail an image, and unload an image to the Web. Help: Provides access to HP Photo & Imaging Help, which provides software help, a product tour, and troubleshooting information. Click this arrow to access tool tips, which explain each of the Director options. use your hp psc with a computer 5 - HP PSC 2100 | HP PSC 2100 Series all-in-one - (United Kingdom) Reference Guide - Page 10
hp psc 2100 series for macintosh users ! Do one for the following: - For OS 9, double-click the HP Director icon on the desktop. - For OSX, double-click the HP Director icon on the dock. The following figure shows some of the features available through the HP list of installed HP products. Copy: - HP PSC 2100 | HP PSC 2100 Series all-in-one - (United Kingdom) Reference Guide - Page 11
load originals and load paper You can make copies from originals loaded on the glass. You can also print and copy onto a variety of paper types, weights, sizes, and transparency films. It is important, however, that you choose the right paper and make sure that it is loaded correctly and not damaged - HP PSC 2100 | HP PSC 2100 Series all-in-one - (United Kingdom) Reference Guide - Page 12
hp psc 2100 series lid Top edge of original load paper 2 Close the lid. Following is the basic procedure for loading paper. page 13. to load the paper tray 1 Remove the output tray, and slide the paper-width and paper-length guides to their outermost positions. 8 load originals and load paper - HP PSC 2100 | HP PSC 2100 Series all-in-one - (United Kingdom) Reference Guide - Page 13
hp psc 2100 series 2 Tap the stack on a flat surface to align the edges of the paper, and of paper contains several sheets but is no higher than the top of the paper-length guide. 4 Slide the paper-width and paper-length guides in until they stop at the edges of the paper. Make sure that the paper - HP PSC 2100 | HP PSC 2100 Series all-in-one - (United Kingdom) Reference Guide - Page 14
hp psc 2100 series 6 To prevent printed paper from falling off the tray, fully extend the output-tray extender. load envelopes Use the print feature of your software to print to envelopes with your HP PSC. Your HP PSC provides two methods for working with envelopes. Do not use shiny or embossed - HP PSC 2100 | HP PSC 2100 Series all-in-one - (United Kingdom) Reference Guide - Page 15
hp psc 2100 series Adjust the paper-width guide against the envelopes (be careful not to bend the stop. Make sure the print side faces down. 2 Adjust the paper-width guide against the cards, and then slide the paper-length guide in until it stops. Make sure the cards fit within the tray (do - HP PSC 2100 | HP PSC 2100 Series all-in-one - (United Kingdom) Reference Guide - Page 16
hp psc 2100 series 2 Adjust the paper-width guide against the cards, and then slide the paper-length guide in until it stops. Make sure the cards fit within the tray (do not overload it). tips for loading other types of paper in the - HP PSC 2100 | HP PSC 2100 Series all-in-one - (United Kingdom) Reference Guide - Page 17
hp psc 2100 series paper tips 4-by-6 inch photo paper (works only with printing) Insert the photo paper with the print-side down into the paper tray until it stops. Place the long edge of the photo paper against the right side of the paper tray, slide the paper-width guide quality. HP recommends - HP PSC 2100 | HP PSC 2100 Series all-in-one - (United Kingdom) Reference Guide - Page 18
hp psc 2100 series 3 Press Enter to choose the displayed paper type. set the paper size The HP PSC can use Letter or A4 paper. Use the following procedure to set the paper size for copying. 1 Press Copy Options until Paper Size appears, then - HP PSC 2100 | HP PSC 2100 Series all-in-one - (United Kingdom) Reference Guide - Page 19
high-quality copies of photos using special photo paper, or to create transparencies. You can make copies using the front panel of your HP PSC or by using the HP PSC software on your computer. Many copy features are available using either method. However, you may find that the software offers easier - HP PSC 2100 | HP PSC 2100 Series all-in-one - (United Kingdom) Reference Guide - Page 20
hp psc 2100 series increase copy speed or quality set the number of copies reduce or enlarge a copy make copies lighter or darker The HP PSC provides three options that affect copy speed and quality. • Best produces the highest quality for all paper and eliminates the banding (striping) effect - HP PSC 2100 | HP PSC 2100 Series all-in-one - (United Kingdom) Reference Guide - Page 21
hp psc 2100 series enhance text sharpness and photo colors change color intensity change settings for all copy tasks The circle moves to the left or right, depending on - HP PSC 2100 | HP PSC 2100 Series all-in-one - (United Kingdom) Reference Guide - Page 22
hp psc 2100 series perform special copy jobs In addition to supporting standard copying, your HP PSC can also do the following: • copy a photo • fit a copy to the page • print several copies on one page • make a poster • prepare a color t-shirt transfer copy a - HP PSC 2100 | HP PSC 2100 Series all-in-one - (United Kingdom) Reference Guide - Page 23
print several copies on one page hp psc 2100 series 1 Load the original on the glass. 2 Press Copy Options until Reduce/Enlarge appears, then press Enter. 3 Press until Fit to Page appears, then press Enter. 4 - HP PSC 2100 | HP PSC 2100 Series all-in-one - (United Kingdom) Reference Guide - Page 24
hp psc 2100 series Original Poster prepare a color t-shirt transfer 1 Load the original on the Copy, Black or Start Copy, Color. Tip! After you select the poster width, the HP PSC adjusts the length automatically to maintain the proportions of the original. If the original cannot be enlarged - HP PSC 2100 | HP PSC 2100 Series all-in-one - (United Kingdom) Reference Guide - Page 25
hp psc 2100 series 1 Load the original on the glass. 2 Load the T-shirt transfer paper in the paper tray. 3 Press Copy Options until Paper Type appears, then press Enter. 4 - HP PSC 2100 | HP PSC 2100 Series all-in-one - (United Kingdom) Reference Guide - Page 26
hp psc 2100 series 22 use the copy features - HP PSC 2100 | HP PSC 2100 Series all-in-one - (United Kingdom) Reference Guide - Page 27
, look for a status icon in the system tray. For more information about scanning your documents, pictures, or negatives from the HP PSC software, see scan pictures and documents in the HP Photo & Imaging Help for more information. scan an original You can start a scan from your computer or from your - HP PSC 2100 | HP PSC 2100 Series all-in-one - (United Kingdom) Reference Guide - Page 28
hp psc 2100 series scan to a different software program to scan an original to your Windows computer 1 Load your original on the glass. 2 Press Start Scan. A scan of the original appears in the HP Image Viewer. 3 In the HP Image Viewer window, you can edit the scanned image. When you have finished - HP PSC 2100 | HP PSC 2100 Series all-in-one - (United Kingdom) Reference Guide - Page 29
maintain your hp psc This section provides instructions for keeping your HP PSC in top working condition. Perform these maintenance procedures as necessary. clean the glass Dirty glass, from fingerprints, smudges, hair, and so on, slows down performance - HP PSC 2100 | HP PSC 2100 Series all-in-one - (United Kingdom) Reference Guide - Page 30
hp psc 2100 series clean the exterior Use a soft, damp, lint-free cloth to Self-Test appears, and then press Enter. A self-test report is printed for your HP PSC, which may indicate the source of any problems you may be having. handle print cartridges Before you replace or clean a print cartridge - HP PSC 2100 | HP PSC 2100 Series all-in-one - (United Kingdom) Reference Guide - Page 31
use the print cartridge protector hp psc 2100 series The print cartridge protector is designed to keep your print cartridge secure when it is not being used. Whenever you remove a print cartridge from the - HP PSC 2100 | HP PSC 2100 Series all-in-one - (United Kingdom) Reference Guide - Page 32
hp psc 2100 series 2 After the carriage stops moving, lift the latch to release the print cartridge, then pull it toward you out of its slot. 3 If you are into place. The tri-color print cartridge goes on the left and the black or photo print cartridge goes on the right. 28 maintain your hp psc - HP PSC 2100 | HP PSC 2100 Series all-in-one - (United Kingdom) Reference Guide - Page 33
access door. The HP PSC prompts you to align cartridges every time you install or replace a print cartridge. Aligning the cartridges ensures high-quality output. To align the print cartridges when prompted: 1 Press Enter on the front panel. Two pages are printed, one with instructions and one with - HP PSC 2100 | HP PSC 2100 Series all-in-one - (United Kingdom) Reference Guide - Page 34
hp psc 2100 series set the power save time The bulb in your HP PSC remains on for a specified period so that the unit is immediately ready to respond to your request. When the HP PSC has not been used within that specified period, it turns the bulb off to preserve power and displays Power Save On in - HP PSC 2100 | HP PSC 2100 Series all-in-one - (United Kingdom) Reference Guide - Page 35
hp psc 2100 series setup menu options The following options are available from the Setup button. Scan Setup Print Report Maintenance Menu Settings Self-Test Use Setup to display - HP PSC 2100 | HP PSC 2100 Series all-in-one - (United Kingdom) Reference Guide - Page 36
hp psc 2100 series 32 maintain your hp psc - HP PSC 2100 | HP PSC 2100 Series all-in-one - (United Kingdom) Reference Guide - Page 37
of your HP PSC. If you do not follow the instructions, you may see any of the following problems: If Microsoft's New Hardware Found message does not appear If you installed the HP PSC software first as requested on the Setup Poster, and you are a Windows 98/2000/ME/XP user, a series of Microsoft - HP PSC 2100 | HP PSC 2100 Series all-in-one - (United Kingdom) Reference Guide - Page 38
hp psc 2100 series If the New Hardware Message appears (Windows 98, 2000, ME, or XP) If you set up your HP PSC and connect it directly to your computer before you install the software, you may encounter one of the following messages: To avoid errors, install the HP PSC software before you connect - HP PSC 2100 | HP PSC 2100 Series all-in-one - (United Kingdom) Reference Guide - Page 39
also want to refer to the readme file for more information on possible installation problems. On Windows, you can access the readme file from the Start button on the taskbar; select Programs, Hewlett-Packard, hp psc 2000 series, View the Readme File. On Macintosh, you can access the readme file by - HP PSC 2100 | HP PSC 2100 Series all-in-one - (United Kingdom) Reference Guide - Page 40
hp psc 2100 series connect your hp psc to your computer Your HP PSC supports HOT Swapping, meaning you can connect to the HP PSC while the power is on at your computer and on the HP PSC. connect your usb port Connecting to your HP PSC with USB is straightforward. Simply plug one end of the USB - HP PSC 2100 | HP PSC 2100 Series all-in-one - (United Kingdom) Reference Guide - Page 41
or All Programs (XP), choose Hewlett-Packard, choose hp psc 2000 series, then choose uninstall software. 2 Follow the directions on HP PSC, and restart your computer. 5 To reinstall the software, insert the HP PSC 2100 Series CD-ROM into your computer's CD-ROM drive, and follow the instructions - HP PSC 2100 | HP PSC 2100 Series all-in-one - (United Kingdom) Reference Guide - Page 42
your computer. 5 To reinstall the software, insert the HP PSC 2100 Series CD-ROM into your computer's CD-ROM drive, and follow the instructions that appear. When re-installing the software, follow the instructions on the Setup Poster. Do not connect the HP PSC to your computer until after you have - HP PSC 2100 | HP PSC 2100 Series all-in-one - (United Kingdom) Reference Guide - Page 43
Item Minimum Recommended Processor Windows 98 Windows 98SE Windows 2000 Windows Millennium Edition Windows XP Any Intel Pentium II, Pentium III or higher compatible processor RAM Windows 98 Windows 98SE Windows 2000 Windows Millennium Edition Windows XP 64 MB 128 MB or more Disk - HP PSC 2100 | HP PSC 2100 Series all-in-one - (United Kingdom) Reference Guide - Page 44
hp psc 2100 series Macintosh Requirements Item Minimum Disk space Maximum capacity b Output tray capacity is affected by the type of paper and the amount of ink you are using. HP recommends emptying the tray frequently. paper sizes Type Paper Banner Size Letter: 8.5 x 11 in. (215.9 x 279.4 - HP PSC 2100 | HP PSC 2100 Series all-in-one - (United Kingdom) Reference Guide - Page 45
hp psc 2100 series Type Envelopes Transparency films Cards Labels Custom Size U.S. #10: 4.12 x 9.5 in. (104.8 x 241.3 mm) A2: 4.37 x 5.75 in. (111 x 146 mm) DL: 4.33 x 8.66 in. ( - HP PSC 2100 | HP PSC 2100 Series all-in-one - (United Kingdom) Reference Guide - Page 46
hp psc 2100 series Top (leading edge) Bottom Left (trailing edge)a Right U.S. letter .07 in. (1.8 mm) .46 to the complexity of the document mode Best Normal Fast Black Color Black Color Black Color speed (ppm) psc 2100 psc 2200 up to 0.8 up to 0.8 up to 0.8 up to 0.8 up to 6 up to - HP PSC 2100 | HP PSC 2100 Series all-in-one - (United Kingdom) Reference Guide - Page 47
: -40º to 60º C (-40º to 140º F) additional specifications • Memory: 8.0-MB ROM, 8.0-MB RAM (psc 2100 series) • Memory: 8.0-MB ROM, 16.0-MB RAM (psc 2200 series) If you have Internet access, you can get acoustic information from the HP website at: www.officejetsupport.com scan specifications 43 - HP PSC 2100 | HP PSC 2100 Series all-in-one - (United Kingdom) Reference Guide - Page 48
hp psc 2100 series environmental product stewardship program protecting the environment Hewlett- in the United States or Canada and do not have access to the Internet, call the U.S. HP FIRST fax-on-demand service at (800) 231-9300. Use Index number 7 for a listing of the material safety data - HP PSC 2100 | HP PSC 2100 Series all-in-one - (United Kingdom) Reference Guide - Page 49
hp psc 2100 series doc statement / if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However helpful: How to Identify and Resolve Radio-TV Interference Problems. This booklet is available from the U.S. Government Printing - HP PSC 2100 | HP PSC 2100 Series all-in-one - (United Kingdom) Reference Guide - Page 50
Guide 22 and EN 45014 Manufacturer's Name and Address: Hewlett-Packard Company, 16399 West Bernardo Drive, San Diego, CA 92127-1899, USA declares that the product Product Name: Model Number(s): Product Options: hp psc 2100 series (C8644A) psc 2110 (C8648A), psc 2110xi (C8649A), psc Service Office - HP PSC 2100 | HP PSC 2100 Series all-in-one - (United Kingdom) Reference Guide - Page 51
you can contact one of the HP support services listed in the following pages. Some support services are available only in the support, drivers, supplies, and ordering information. hp customer support Software programs from other companies may be included with your HP PSC. If you experience problems - HP PSC 2100 | HP PSC 2100 Series all-in-one - (United Kingdom) Reference Guide - Page 52
hp psc 2100 series call in the U.S. during warranty call elsewhere in the world country/region Algeria Argentina Australia Austria Bahrain (Dubai) Belgium (Dutch) 4 If you are still experiencing problems and need to speak with an HP Customer Support Representative: - Have your serial number and - HP PSC 2100 | HP PSC 2100 Series all-in-one - (United Kingdom) Reference Guide - Page 53
hp psc 2100 series country/region hp technical support Belgium (French) +32 (0) 2 626 8807 Brazil ( 4 883 8454 +82 (2) 3270 0700 +971 4 883 8454 country/region Norway Oman Palestine Panama Peru hp technical support +47 22 11 6299 +971 4 883 8454 +971 4 883 8454 001-800-7112884 0-800-10111 - HP PSC 2100 | HP PSC 2100 Series all-in-one - (United Kingdom) Reference Guide - Page 54
hp psc 2100 series country/region hp technical support country/region hp technical support Lebanon +971 4 883 8454 Yemen +971 4 883 8454 a This Call Center supports French speaking customers from the following countries: Morocco, Tunisia, and Algeria. b This Call Center supports German, - HP PSC 2100 | HP PSC 2100 Series all-in-one - (United Kingdom) Reference Guide - Page 55
for service personnel (samples of print quality problems are helpful). - A copy of the sales slip or other proof of purchase to establish the warranty coverage period. - Your name, address, and a phone number where you can be reached during the day. hp distribution center To order HP PSC software - HP PSC 2100 | HP PSC 2100 Series all-in-one - (United Kingdom) Reference Guide - Page 56
hp psc 2100 series 52 get hp psc 2100 support - HP PSC 2100 | HP PSC 2100 Series all-in-one - (United Kingdom) Reference Guide - Page 57
of Limited Warranty (ink cartridges): 90 Days warranty service express service To obtain HP express repair service, the customer must contact an HP service office or an HP Customer Support Center for basic troubleshooting first. See hp customer support on page 47 for steps to take before calling - HP PSC 2100 | HP PSC 2100 Series all-in-one - (United Kingdom) Reference Guide - Page 58
hp psc 2100 series returning your hp psc 2100 series for service Before returning your HP PSC for service, you must call HP Customer Support. See hp customer support on page 47 for steps to take before calling Customer Support. hewlett-packard limited global warranty statement extent of limited - HP PSC 2100 | HP PSC 2100 Series all-in-one - (United Kingdom) Reference Guide - Page 59
limitations of liability local law hp psc 2100 series AND SPECIFICALLY DISCLAIM THE IMPLIED WARRANTIES OR FOR THE OBLIGATIONS SPECIFICALLY SET FORTH IN THIS LIMITED WARRANTY STATEMENT, IN NO EVENT SHALL HP OR ITS THIRD PARTY SUPPLIERS BE LIABLE FOR DIRECT, INDIRECT, SPECIAL, INCIDENTAL, OR - HP PSC 2100 | HP PSC 2100 Series all-in-one - (United Kingdom) Reference Guide - Page 60
hp psc 2100 series 56 warranty information - HP PSC 2100 | HP PSC 2100 Series all-in-one - (United Kingdom) Reference Guide - Page 61
set number of copies 16 several copies on a page 19 special copy jobs 18 speed 16 stop 21 T-shirt transfer 20 country setup 35 customer support 47 D darken a copy 16 declaration of conformity 46 default settings change for copy 17 restore factory defaults 29 director review 4 E enhancements 17 57 - HP PSC 2100 | HP PSC 2100 Series all-in-one - (United Kingdom) Reference Guide - Page 62
hp psc 2100 series enlarge a copy size 41 help 1 hp customer support 47 hp director 4-6 hp distribution center 51 hp papers, tips on loading 12 hp photo & imaging gallery 24 hp psc software 4 I ink , load 8 phone numbers, support services 47 photo mode enhancement 18 photo paper, load 11, 13 index - HP PSC 2100 | HP PSC 2100 Series all-in-one - (United Kingdom) Reference Guide - Page 63
hp psc 2100 series software 37 reports self-test 26 restore factory settings 29 returning your hp psc for service 54 S save, a scanned image 23 scan buttons 3 different support services 47 T telephone numbers 47 text, enhance 17 transparency film recommend choices 8 tips on loading 12 troubleshooting - HP PSC 2100 | HP PSC 2100 Series all-in-one - (United Kingdom) Reference Guide - Page 64
hp psc 2100 series service 53 statement 54 upgrades 53 60 index - HP PSC 2100 | HP PSC 2100 Series all-in-one - (United Kingdom) Reference Guide - Page 65
media order print cartridges Use the following information for ordering supplies for your HP PSC 2100 Series. To order media such as HP Premium Inkjet Paper, HP Premium Inkjet Transparency Film, HP Iron-On T-shirt Transfer paper, or HP Greeting Cards, see one of the following: • For orders in the - HP PSC 2100 | HP PSC 2100 Series all-in-one - (United Kingdom) Reference Guide - Page 66
information center It has everything you need to get the most value from your HP PSC. • Technical Support • Supplies and Ordering Information • Project Tips • Ways to Enhance Your Product www.officejetsupport.com © 2002 Hewlett-Packard Company Printed in the U.S.A., Mexico, Germany, Singapore, or
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