HP PSC 2350 User Guide

HP PSC 2350 - All-in-One Printer Manual

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  • HP PSC 2350 | User Guide - Page 1
    HP PSC 2350 series all-in-one User Guide
  • HP PSC 2350 | User Guide - Page 2
    HP PSC 2350 series all-in-one User Guide
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    countries. Portions Copyright © 1989-2004 Palomar Software Inc. The HP PSC 2350 series all-in-one includes printer driver technology licensed from Palomar Software, Inc. www.palomar.com. Windows®, Windows NT®, Windows Me®, Windows XP®, and Windows 2000® are U.S. registered trademarks of Microsoft
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    a glance 5 Control panel overview 6 Use the HP Image Zone to do more with your HP all-in-one 11 2 Find more information 17 3 Connection information 19 Supported connection types 19 Connect using a USB cable 19 Use Windows printer sharing 20 Use printer sharing (Macintosh OS X 20 Set up the
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    other supplies 78 12 Maintain your HP all-in-one 79 Clean the HP all-in-one 79 Check the estimated ink levels 80 Print a self-test report 80 Work with print cartridges 81 Change the device settings 90 13 Troubleshooting information 93 Before you call HP Support 93 View the Readme file 94
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    HP all-in-one for service Power specifications 124 Environmental specifications 125 Additional specifications 125 Environmental product stewardship program 125 Regulatory notices 126 Declaration of conformity (European Economic Area 127 Declaration of conformity 128 Index...129 User Guide
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    4 HP PSC 2350 series all-in-one
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    of the features described in this guide. Tip You can do more with your HP all-in-one by using the HP Image Zone software installed on your computer during the initial setup. The software provides enhanced copy, scan, and photo functionality, as well as troubleshooting tips and product-specific help
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    HP all-in-one overview Chapter 1 (continued) Label 9 10 11 Description Rear clean-out door Rear USB port Power connection Control panel overview This section describes the functions of the various buttons, lights, and arrows on the HP all-in-one control panel. 6 HP PSC 2350 series all-in-one
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    pulled up and angled for better viewing. On: Turn the HP all-in-one on or off. When the HP all-in-one is off, a minimal amount of power is still supplied to the device. To completely disconnect the power supply to the HP all-in-one, turn the device off, and then unplug the power cord. User Guide 7
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    HP all-in-one overview Chapter 1 (continued) Label 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 Name and Description Setup: photos on the color graphics display. Cancel: Stop a job, exit a menu, or exit settings. Up arrow: Navigate up through menu options. 8 HP PSC 2350 series all-in-one
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    HP all-in-one. Icon Purpose Shows that a print cartridge cartridge. For example, the green icon represents the cartridge that has green on top, which is the tri-color print cartridge. Shows the ink level of the of print cartridge accessing the HP all-in-one from a on the HP all-in-one color graphics
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    on the Setup Menu provides quick access to key help topics. Most of the information is presented on a connected Windows PC or Macintosh computer screen. However, information about the color graphics display icons is presented on the color graphics display. 10 HP PSC 2350 series all-in-one
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    is the HP Image Zone window. Regardless, the entry point serves as the launching pad for the HP Image Zone software and services. You can quickly and easily expand the functionality of your HP all-in-one by using the HP Image Zone software. Look for boxes like this throughout the guide that provide
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    to display the current status of your HP all-in-one. Open the HP Image Zone software (Macintosh OS X v10.1.5or later) Note Macintosh OS X v10.2.1 and v10.2.2 are not supported. When you install the HP Image Zone software, the HP Image Zone icon is placed in the Dock. 12 HP PSC 2350 series all-in
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    Zone software in one of two ways: ● Through the HP Image Zone window ● Through the HP Image Zone Dock menu Open the HP Image Zone window Select the HP Image Zone icon to open the HP Image Zone window. The HP Image Zone window has two main elements: ● The display area for the Products/Services tabs
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    Use this feature to view or change various settings for your HP all-in-one, such as print, scan, or copy. Search HP Image Zone Help Use this feature to search the HP Image Zone Help, which provides software help and troubleshooting information for your HP all-in-one. 14 HP PSC 2350 series all-in
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    OS 9 v9.1.5 and later and v9.2.6 and later are supported. Macintosh OS X v10.0 and v10.0.4 are not supported. The HP Director is the entry point to the HP Image Zone software. Depending on the capabilities of your HP all-in-one, the HP Director lets you initiate device functions such as scanning
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    on your computer. HP on the Web Use this feature to select an HP website. HP Help Use this feature to select a source for help with your HP all-in-one. Settings Use this feature to view or change various settings for your HP all-in-one, such as print, scan, or copy. 16 HP PSC 2350 series all
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    Guide provides instructions for setting up your HP all-in-one and installing software. Make sure you follow the steps in order. If you have problems during setup, see Troubleshooting in the last section of the Setup Guide, the Troubleshooting section in this guide, or visit www.hp.com/support. HP
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    with the HP Image Zone software and your HP devices. ● If you need further assistance or want to check for HP software updates, see the Troubleshooting and support topic. in other publications. Install the software to access the Readme file. Find more information 18 HP PSC 2350 series all-in-one
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    connected computers for best performance Supported software Setup instructions features USB connection One computer connected by means of a USB cable to the device. All features are supported. Follow the Setup Guide for detailed instructions. Windows printer sharing Five. The "host" computer
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    follow the instructions below. To network connect your HP all-in-one using the HP JetDirect 175x (Windows) 1 Follow the HP JetDirect 175x setup instructions to connect the print server to a LAN. 2 Connect the HP JetDirect to the USB port on the rear of your HP all-in-one. 20 HP PSC 2350 series
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    and win9x_me is for Windows ME. The printer driver file is hpoupdrx.inf. b Repeat for each of the drivers required. 7 Complete the installation. To network connect your HP all-in-one using the HP JetDirect 175x (Macintosh) 1 Follow the HP JetDirect 175x setup instructions to connect the print
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    the HP Jet Direct and does not support scan-to destinations like the HP Image Zone scanning software. The e-mail functionality of Webscan is limited, so it is recommended you use the HP Image Zone scanning software for this feature instead. Connection information 22 HP PSC 2350 series all-in-one
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    came with your software. Transfer photos You have several different options for transferring photos. You can transfer photos to your HP all-in-one, your computer, or a memory card. For more information, see the section below specific to your operating system. Transfer photos using a Windows PC The
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    photos. For more information, see the section below specific to your operating system. Edit photos using a Windows PC The graphic below shows two methods for editing photos using a Windows PC. For more information, see the list below the graphic. 24 HP PSC 2350 series all-in-one Work with photos
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    a photo on your Windows PC using the HP Image Zone software. B Edit a photo using the control panel on your HP all-in-one. Edit photos using a HP Image Zone software. B Edit a photo on your Macintosh using the iPhoto software. C Edit a photo using the control panel on your HP all-in-one. User Guide
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    for printing photos. For more information, see the section below specific to your operating system. Print photos using a Windows PC The graphic below shows several methods for printing photos using a Windows PC. For more information, see the list below the graphic. 26 HP PSC 2350 series all-in-one
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    . C Print photos from a memory card using the control panel on the HP all-in-one. D Print photos from a memory card by transferring photos to your Windows PC and printing them using the HP Image Zone software. Print photos using a Macintosh The graphic below shows several methods for printing
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    on your computer. C Print photos from a memory card using the control panel on the HP all-in-one. D Print photos from a memory card by transferring photos to your Macintosh and printing them using the HP Gallery software or the HP Director software. Work with photos 28 HP PSC 2350 series all-in
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    instructions when loading a proof sheet on the glass for photo printing. Note Many of the special features will not work correctly if the glass and lid backing are not clean. For more information, see Clean the HP all-in-one loading an original, refer to the guides along the front and right edges of
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    in your HP all-in-one. Review the following HP all-in-one. They can jam the HP all-in-one or repel the ink. ● Multi-part forms (such as duplicate and triplicate forms). They can wrinkle or get stuck. The ink is also more likely to smear. ● Envelopes with clasps or windows. ● Banner paper. 30 HP PSC
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    This section describes the procedure for loading different types and sizes of paper into your HP all-in-one for your copies or printouts. Tip To help prevent rips, wrinkles, and curled a paper jam when using legal-size paper, do not flip open the paper tray extender as shown here. User Guide 31
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    paper-width guide, then slide the paper-width guide inward until it stops at the edge of the paper. Do not overload the paper tray; make sure the stack of paper fits within the paper tray and is no higher than the top of the paper-width guide. 32 HP PSC 2350 series all-in-one
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    10 by 15 cm (4 by 6 inch) photo paper into the paper tray of your HP allin-one. For the best results, use a recommended type of 10 by 15 cm (4 by 6 of the paper-width guide. Load postcards or Hagaki cards You can load postcards or Hagaki cards into the paper tray of your HP all-in-one. For the best
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    and is no higher than the top of the paper-width guide. Load envelopes You can load one or more envelopes into the paper tray of your HP all-in-one. Do not use shiny or embossed envelopes or envelopes that have clasps or windows. Note For specific details on how to format text for
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    on the nonprinting side of the transfer paper and then manually feed one sheet at a time into the paper tray with the blue stripe facing up. ● HP Matte Greeting Cards, HP Photo Greeting Cards, or HP Textured Greeting Cards: Insert a small stack of HP greeting card paper into the paper tray with the
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    tray. ● Do not force paper too far forward in the paper tray. ● Use paper types that are recommended for your HP all-in-one. For more information, see Choose papers for printing and copying. For more information about clearing paper jams, see Paper troubleshooting. 36 HP PSC 2350 series all-in
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    HP all-in-one, or connect your camera directly, letting the HP all-in-one your HP all-in-one. card in your HP all-in-one to print or supports PictBridge to the HP all-in-one through the camera port and print directly from the camera. Your HP all-in-one card. Your HP all-in-one features four slots for
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    supports USB-equipped digital cameras that support PictBridge. It does not support other types of USB devices. If you attach a USB device that is not a compatible digital camera to the camera port, an error HP all-in-one and not into the camera port near the memory card slots. Tip By default, Windows
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    the new photos from the memory card to your computer. For Windows: by default, files are saved in month and year folders depending with the HP all-in-one by purchasing a photo print cartridge. With the tri-color print cartridge and photo print cartridge installed, you have a six-ink system, which
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    print cartridge. Memory Card and PictBridge To complete a proof sheet 1 Select the photos to print by using a dark pen or pencil to fill in the circles located under the thumbnail images on the proof sheet. 2 Select one layout style by filling in a circle in step 2 of the proof sheet. 40 HP PSC
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    you have placed on the scanner glass. Tip Make sure the glass of the HP all-in-one is completely clean or the and then selects Scan Proof Sheet. The HP all-in-one scans the proof sheet and prints the selected photos panel, you can control how your HP all-in-one prints photos, including paper type and
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    HP Image Zone software to set photo print options. For more information, see the HP card into the appropriate slot on your HP all-in-one. 2 In the Photo area, press Photo are both set to Automatic, the HP all-in-one selects the best print options for the the HP all-in-one detect and set the paper type
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    Setting 5. Layout Style 6. Smart Focus 7. Digital Flash 8. Set New Defaults Description Lets you select one of three layout styles for the current print job. The Paper Saver layout fits as many photos press 1. The Print Options menu appears. 2 Make changes to any options as needed. User Guide 43
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    photos on your HP all-in-one from a PictBridgecompatible camera, see Print photos from a PictBridge-compatible digital camera. This section contains information on the following topics: printing individual photos, creating borderless photos, and deselecting photos. 44 HP PSC 2350 series all
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    cartridge for superior print quality. For more information, see Use a photo print cartridge. You can do more than print your photos if you use the HP Image Zone software. This software or forward through the photos, one photo at a time. Press tray and adjust the paper guide. Tip If the photo paper
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    light blinks amber and an error message displays on your computer monitor (if you have the HP all-in-one software installed). Disconnect the camera, correct the problem on the camera and reconnect. For more information about PictBridge camera port troubleshooting, see theTroubleshooting Help that
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    See your digital camera documentation to see if it supports DPOF. Your HP all-in-one supports DPOF file format 1.1. When you print camera-selected photos, the HP all-in-one print settings do not apply; the settings in press Print Photos to print the photo using the current settings. User Guide 47
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    on your desktop. For a Macintosh OS X v10.1.5 or later: If you want to open the HP Gallery component of the HP Image Zone software at a later time, select HP Director in the Dock. The HP Image Zone window opens. Select the Services tab, and then select HP Gallery. 48 HP PSC 2350 series all-in-one
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    HP all-in-one borderless copies. This chapter provides instructions for increasing copy speed, enhancing copy one page. Enhance light areas of your copy. Set the copy paper size You can set the paper size on your HP all-in-one is Automatic, which causes the HP all-in-one to detect the size of paper
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    , Glossy HP Premium Plus Photo Paper, Matte HP Premium Plus 4 by 6 inch Photo Paper HP Photo Paper HP Everyday Photo Paper Control panel setting Plain Paper Plain Paper Premium Photo Premium Photo Premium Photo Photo Paper Everyday Photo Use the copy features 50 HP PSC 2350 series all-in-one
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    Premium Photo Increase copy speed or quality The HP all-in-one provides three options that affect copy speed and might be lower quality. The Fast setting uses less ink and extends the life of your print cartridges. To change the copy quality from the control panel features User Guide 51
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    here are only saved on the HP all-in-one itself. They do not adjust the settings in the software. You can save your most frequently used settings by using the HP Image Zone software that came with your HP all-in-one. For more information, see the onscreen HP Image Zone Help. Make multiple copies
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    six-ink system. For more information, see Use a photo print cartridge. To copy a photo from the control panel 1 Load 10 by 15 cm (4 by 6 inch) photo paper in the paper tray. Warning In order to make a borderless copy, you must have photo paper (or other specialty paper) loaded. If the HP all-in-one
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    cartridges installed, you have a six-ink system. For more information, see Use a photo print cartridge. Note In order to achieve a borderless print without changing the proportions of the original, the HP all-in-one Fill Entire Page. 5 Press Start Copy Color. 54 HP PSC 2350 series all-in-one
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    fill the paper you have loaded in the paper tray. Use the copy features To copy a photo several times on one page from the control panel 1 Make sure you have paper loaded in the paper tray. 2 Load your original photo unwanted cropping of the text or images at the edges of the sheet. User Guide 55
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    . In order to do this without changing the proportions of the original or cropping the edges, the HP all-in-one might leave an uneven amount of white space around the edges of the paper. To resize a document more pale. 7 Press Start Copy Black or Start Copy Color. 56 HP PSC 2350 series all-in-one
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    Menu and then selects Enhancements. 4 Press to highlight the Photo enhancement setting, and then press OK. 5 Press Start Copy Color. Use the copy features User Guide 57
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    HP Image Zone software that came with your HP all-in-one. For more information, see the onscreen HP Image Zone Help. Prepare a color iron-on transfer You can copy an image or text onto an iron-on transfer, then iron it onto a T-shirt, pillow cover, place mat, or other piece of fabric. 58 HP PSC
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    and light-colored fabrics. 5 Press Start Copy Black or Start Copy Color. Note When you select Iron-On Mirrored as the paper type, the HP all-in-one automatically copies a mirror image of your original so that it will appear properly when you iron it onto fabric. Stop copying ➔ To stop copying
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    Chapter 7 Use the copy features 60 HP PSC 2350 series all-in-one
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    perfect the first time you use your OCR software. Using OCR software is an art that takes time and practice HP all-in-one software is always running. Note Closing the HP Windows system tray icon can cause your HP all-in-one to lose some of its scan functionality and result in the No Connection error
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    . For more information about editing a preview image, see the onscreen HP Image Zone Help that came with your software. 4 Make any edits to the preview image in the HP Scan window. When you have finished, click Accept. The HP all-in-one sends the scan to the selected application. For example, if you
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    Stop scanning ➔ To stop scanning, press Cancel on the control panel, or in HP Image Zone, click Cancel. Scan User Guide 63
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    Chapter 8 Scan 64 HP PSC 2350 series all-in-one
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    HP all-in-one can be used with any software application that allows printing. The instructions vary slightly depending whether you are printing from a Windows PC or a Macintosh. Make sure you follow the instructions that supports PictBridge; and use scanned images in printing projects in the HP Image
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    HP all-in-one to handle nearly any print task. Windows software application, this button might be called Properties, Options, Printer Setup, or Printer. 4 Make changes to the print settings, and click OK. 5 Click Print or OK in the Print dialog box to print the job. 66 HP PSC 2350 series all-in-one
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    OK. To change all other print settings 1 Select the HP all-in-one in the Chooser (OS 9), Print Center (OS 10.2 or earlier), or Printer Setup Utility (OS 10.3 or later) before you begin printing. 2 From the File menu in your software application, choose Print. 3 Make changes to the print settings
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    Chapter 9 Print from your computer 68 HP PSC 2350 series all-in-one
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    using your device and the HP software installed on your computer. If you have a Windows-based computer, use the HP Image Zone software; if you have a Macintosh, use the HP Instant Share client application software. Note A USB-connected device is an HP All-in-One that is connected to a computer
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    computer screen. 5 Follow the steps appropriate for your operating system: If you are using a Windows-based computer: a From either the Control or Work areas of the HP Instant Share tab, click the link or icon of the service you want to use to send your photos. 70 HP PSC 2350 series all-in-one
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    photos you want to share display in the HP Instant Share window. Use the - button to remove photos, or the + button to add photos to the window. b Click Continue and follow the onscreen instructions. c From the HP Instant Share services list, select the service you want to use to send your photos
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    image you want to share displays in the HP Instant Share window. Use the - button to remove photos, or the + button to add photos to the window. b Click Continue and follow the onscreen instructions. c From the HP Instant Share services list, select the service you want to use to send your scanned
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    service. Note For more information on using the HP Image Zone software, see the onscreen HP Image Zone Help. To use the HP Image Zone software 1 Double-click the HP Image Zone icon on your desktop. The HP Image Zone window opens on your computer. The My Images tab appears in the window. 2 Select one
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    using the HP Instant Share client application software, see the onscreen HP Image Zone Help. 5 Make sure the images you want to share display in the HP Instant Share window. 6 Click Continue and follow the onscreen instructions. 7 From the HP Instant Share services list, select the service you want
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    HP Gallery. 3 Select one or more images to share. For more information, see the onscreen HP Photo and Imaging Help. 4 Click E-mail. The e-mail program on your Macintosh opens. Send the images as an e-mail attachment by following the prompts on your computer screen. Use HP Instant Share User Guide
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    Chapter 10 Use HP Instant Share 76 HP PSC 2350 series all-in-one
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    Toolbox. In the Printer Toolbox, click the Estimated Ink Levels tab, and then click Ink Cartridge Ordering Information. You can also contact a local HP reseller or go to www.hp.com/support to confirm the correct print cartridge reorder numbers for your country/region. Order supplies User Guide 77
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    44 870 606 9081 (U.K.). To order HP all-in-one software in other countries/regions, call the phone number for your country/region. The numbers listed below are current as of the publication date of this guide. For a list of current ordering numbers, go to www.hp.com/support. If prompted, choose your
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    print cartridges occasionally. This chapter provides instructions for keeping your HP all-in-one in top the lid of the HP all-in-one. 1 Turn off the HP all-in-one, unplug the power cord, and raise the lid HP all-in-one, as this might damage the device. Maintain your HP all-in-one User Guide 79
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    of ink remaining in your cartridges by using the HP Image Zone software that came with your HP all-in-one. For information on checking the ink levels from the HP Director, see the onscreen HP Image Zone Help that came with your software. Print a self-test report If you are experiencing problems with
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    Zone Help that came with your software. Work with print cartridges To ensure the best print quality from your HP all-in-one, you will need to perform some simple maintenance procedures. This section provides guidelines for handling the print cartridges and instructions for replacing, aligning, and
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    a photo print cartridge for printing high-quality color photos. To find out the reorder number for all the print cartridges that your HP all-in-one supports, see Order print cartridges. To order print cartridges for your HP all-in-one, go 82 HP PSC 2350 series all-in-one Maintain your HP all-in
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    1 Make sure the HP all-in-one is on. Warning If the HP all-in-one is off when you lift the print-carriage access door to access the print cartridges, the HP all-in-one will not release the cartridges for changing. You might damage the HP all-in-one if the print cartridges are not docked safely
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    tape with pink pull tab (must be removed before installing) 3 Ink nozzles under tape Caution Do not touch the copper-colored contacts or ink nozzles. Touching these parts can result in clogs, ink failure, and bad electrical connections. 84 HP PSC 2350 series all-in-one Maintain your HP all-in
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    white pentagon. Maintain your HP all-in-one 8 Close the print-carriage access door. Use a photo print cartridge You can optimize the quality of the color photos you print and copy with your HP all-inone by purchasing a photo print cartridge. Remove the black print cartridge and insert the photo
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    place. To remove the print cartridge from the print cartridge protector ➔ Press down and back on the top of the print cartridge protector to release the print cartridge, then slide the print cartridge out of the print cartridge protector. Maintain your HP all-in-one 86 HP PSC 2350 series all-in
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    your HP all-in-one, see the onscreen HP Image Zone Help that came with your software. Clean the print cartridges Use this feature when the self-test report shows streaking or white lines through any of the lines of color. Do not clean print cartridges unnecessarily, as this wastes ink and shortens
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    -one. To clean the print cartridge contacts 1 Turn on the HP all-in-one and open the print-carriage access door. The print carriage moves to the far right side of the HP all-in-one. 2 Wait until the print carriage is idle and silent, and then unplug the power cord from the back of the HP all-in-one
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    clicks into place. 9 Repeat if necessary for the other print cartridge. 10 Gently close the print-carriage access door and plug the power cord into the back of the HP all-in-one. Clean the area around the ink nozzles If the HP all-in-one is used in a dusty environment, a small amount of debris might
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    Repeat if necessary for the other print cartridge. 9 Gently close the print-carriage access door and plug the power cord into the back of the HP all-in-one. Change the device settings You can change the power save time and prompt delay time settings on your HP all-inone so that it behaves according
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    8, or 12 hours for the power save time. Set the prompt will not appear on the color graphics display but other messages, such as low ink warnings and error messages, will still appear. 1 Press Setup. 2 Press 4, then press 3. default settings are restored. Maintain your HP all-in-one User Guide 91
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    Chapter 12 Maintain your HP all-in-one 92 HP PSC 2350 series all-in-one
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    about updating your device. Before you call HP Support If you have a problem, follow these steps: 1 Check the documentation that came with the HP all-in-one. - Setup Guide: The Setup Guide explains how to set up the HP all-in-one. - User Guide: The User Guide is the book you are reading. This
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    tips for some of the most common issues associated with software installation and hardware setup. Hardware setup troubleshooting Use this section to solve any problems you might encounter while setting up the HP all-in-one hardware. My HP all-in-one does not turn on 94 HP PSC 2350 series all-in
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    Troubleshooting information Solution Make sure each of the power cords is firmly connected, and wait a few seconds for the HP all-in-one to turn on. Also, if the HP all-in-one is plugged in to a power strip, make sure the power strip is turned on. My USB cable is not connected Solution You must
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    through the list. 5 Using the keypad, enter the two-digit number for the appropriate country/ region. 6 When prompted, press 1 for Yes or 2 for No. 96 HP PSC 2350 series all-in-one
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    HP all-in-one remembers the alignment values for that print cartridge, so you do not need to realign the print cartridges. Solution Make sure you have letter or A4 unused plain white paper loaded in the paper tray, and then press OK. For more information, see Align the print cartridges. User Guide
  • HP PSC 2350 | User Guide - Page 101
    HP Support. Go to www.hp.com/support. If prompted, choose your country/region, and then click Contact HP for information on calling for technical support. Cause Protective tape is covering the print cartridges. Solution Check each print cartridge. If the plastic tape is still covering the ink
  • HP PSC 2350 | User Guide - Page 102
    not touching the contacts in the print carriage. Solution Remove and then reinsert the print cartridges. Verify that they are fully inserted and locked in place. Cause The print cartridge or sensor is defective. Solution Contact HP Support. Go to www.hp.com/support. If prompted, choose your country
  • HP PSC 2350 | User Guide - Page 103
    Chapter 13 Troubleshooting information ● Check other printers or scanners. You might need to disconnect older products from your computer. ● If your HP all-in-one is networked, see the Network Guide that came with your HP all-in-one. ● After you check the connections, try restarting your computer.
  • HP PSC 2350 | User Guide - Page 104
    a possible solution. If you encounter a hardware problem during installation, see Hardware setup troubleshooting. During a normal installation of the HP all-in-one software, the following things occur: ● The HP all-in-one CD-ROM runs automatically ● The software installs ● Files are copied to your
  • HP PSC 2350 | User Guide - Page 105
    delete the HP all-in-one program files from your hard drive. Make sure to remove them properly using the uninstall utility provided in the HP all-in-one program group. For more information, see Uninstall and reinstall the software. The registration screen does not appear 102 HP PSC 2350 series
  • HP PSC 2350 | User Guide - Page 106
    all-inone to your computer until after you have reinstalled the software. 2 On the Windows taskbar, click Start, Start Programs or All Programs (XP), Hewlett-Packard, HP PSC 2350 series all-in-one, uninstall software. 3 Follow the onscreen instructions. 4 If you are asked whether you would like to
  • HP PSC 2350 | User Guide - Page 107
    and the instructions provided in the Setup Guide that came with your HP all-in-one. To uninstall from a Windows computer, method 3 Note This is an alternate method if Uninstall Software is not available in the Windows Start menu. 1 Run the HP PSC 2350 series all-in-one software Setup program
  • HP PSC 2350 | User Guide - Page 108
    double-click HP all-in-one installer. 7 Follow the onscreen instructions and the instructions provided in the Setup Guide that came with your HP all-in-one. Operational troubleshooting The HP PSC 2350 series all-in-one troubleshooting section in the HP Image Zone contains troubleshooting tips for
  • HP PSC 2350 | User Guide - Page 109
    pieces of paper from the HP all-in-one, more paper jams are likely to occur. 3 Replace the rear clean-out door. Gently push the door forward until it snaps into place. 4 Press OK to continue the current job. Print cartridge troubleshooting If you are experiencing problems with printing, you might
  • HP PSC 2350 | User Guide - Page 110
    . For more information on the Software Update utility, see the onscreen HP Image Zone Help. Device update (Windows) Use one of the following to retrieve an update for your device: ● Use your Web browser to download an update for your HP all-in-one from www.hp.com/support. The file will be a self
  • HP PSC 2350 | User Guide - Page 111
    browser to download an update for your HP all-in-one from www.hp.com/support. 2 Double-click the downloaded file. The installer opens on your computer. 3 Follow the onscreen prompts to install the update to your HP all-in-one. 4 Restart the HP all-in-one to complete the process. 108 HP PSC 2350
  • HP PSC 2350 | User Guide - Page 112
    the HP all-in-one. c Plug the power cord back into the HP all-in-one. d Turn on the HP all-in-one by pressing the On button. 3 For more information, go to www.hp.com/support. This website offers technical support, drivers, supplies, and ordering information. 4 If you are still experiencing problems
  • HP PSC 2350 | User Guide - Page 113
    Get HP support Chapter 14 Note If your HP all-in-one is not turning on, you can view the serial number by looking at the sticker above the rear cleanout door. The serial number is the 10-character code in the upper left corner of the sticker. To access your serial number and service ID 1 Press
  • HP PSC 2350 | User Guide - Page 114
    Get HP support (continued) Country/Region HP technical support Country/Region HP technical support Belgium (Dutch) +32 070 300 005 Morocco1 +212 22 404747 Belgium (French) +32 070 300 004 (0.34 Euro/min.) +33 (0)892 69 60 22 South Africa, Outside Republic +27 11 2589301 User Guide 111
  • HP PSC 2350 | User Guide - Page 115
    post-warranty If your product is not under warranty, call 131047. A per-incident, out-of-warranty support fee will be charged to your credit card. You can also call 1902 910 910. A per-incident, out-of-warranty support fee will be charged to your phone bill. 112 HP PSC 2350 series all-in-one
  • HP PSC 2350 | User Guide - Page 116
    Call HP Korea customer support Call HP Japan support TEL : 0570-000-511 03-3335-9800 FAX : 03-3335-8338 9:00 17:00 10:00 17:00 FAX 1/1 3 Get HP support User Guide 113
  • HP PSC 2350 | User Guide - Page 117
    customer support call agent instructs you to. 5 Close the print-carriage access door and wait a few minutes for the print carriage to move back to its home position (on the left side). Note Make sure the scanner has returned to its parked position before turning off the HP all-in-one. 114 HP PSC
  • HP PSC 2350 | User Guide - Page 118
    control panel overlay from the device as shown below. Get HP support 9 Retain the control panel overlay. Do not return the control panel overlay with the HP all-inone. Tip See the Setup Guide that came with your HP all-in-one for instructions on how to attach your control panel overlay. Warning
  • HP PSC 2350 | User Guide - Page 119
    service personnel (samples of print quality problems are helpful). - A copy of the sales slip or other proof of purchase to establish the warranty coverage period. - Your name, address, and a phone number where you can be reached during the day. Get HP support 116 HP PSC 2350 series all-in-one
  • HP PSC 2350 | User Guide - Page 120
    , or tampered with. Warranty service To obtain HP repair service, you must first contact an HP service office or an HP Customer Support Center for basic troubleshooting. See HP customer support for steps to take before calling Customer Support. If your HP all-in-one needs a minor part replacement
  • HP PSC 2350 | User Guide - Page 121
    other problems, including those which arise as a result of (a) improper maintenance or modification, (b) software, accessories, media, or supplies not provided or supported by HP, or (c) operation outside the Product's specifications. For any hardware Product, the use of a non-HP ink cartridge or
  • HP PSC 2350 | User Guide - Page 122
    information for EU countries/regions Listed below are the names and addresses of the HP entities which grant HP's Limited Warranty (manufacturer's warranty) in EU countries/regions. You may also have Sancho I Quinta da Fonte Porto Salvo 2780-730 Paco de Arcos Warranty information User Guide 119
  • HP PSC 2350 | User Guide - Page 123
    Sverige Hewlett-Packard Sverige AB Skalholtsgatan 9S-164 97 Kista United Kingdom Hewlett-Packard Ltd Cain Road Bracknell GB-Berks RG12 1HN Warranty information 120 HP PSC 2350 series all-in-one
  • HP PSC 2350 | User Guide - Page 124
    the icon located in the top-level folder of the HP all-in-one software CD-ROM. If Windows software is already installed, you can access the Readme file from the Start button on the taskbar; select Programs, Hewlett-Packard, HP PSC 2400 Series, View the Readme File. Paper specifications This section
  • HP PSC 2350 | User Guide - Page 125
    ) A4: 210 by 297 mm 76 by 127 mm up to 216 by 356 mm (3 by 5 inches up to 8.5 by 14 inches) Technical information 122 HP PSC 2350 series all-in-one
  • HP PSC 2350 | User Guide - Page 126
    specifications ● 600 by 600 dpi black ● 1200 by 1200 dpi color with HP PhotoREt III ● Method: drop-on-demand thermal inkjet ● Language: HP PCL Level 3, PCL3 GUI or PCL 10 ● Print speeds vary according to speeds vary according to the complexity of the document Technical information User Guide 123
  • HP PSC 2350 | User Guide - Page 127
    x 4800 dpi optical; 19200 dpi enhanced (software) ● Color: 48-bit color, 8-bit grayscale Power specifications ● Power consumption: 80 W maximum ● Input voltage: AC 90 to 240 V ~ 1 A 47-63 Hz, grounded ● Output voltage: DC 32 Vdc===1630 mA Technical information 124 HP PSC 2350 series all-in-one
  • HP PSC 2350 | User Guide - Page 128
    fields it is possible the output from the HP all-in-one may be slightly distorted ● HP recommends using a USB cable less than or equal information from the HP website. Go to: www.hp.com/support. Environmental product stewardship service mark of the U.S. EPA. As an ENERGY STAR partner, HP
  • HP PSC 2350 | User Guide - Page 129
    scanner (< 2 mg) ● Lead in the solder HP inkjet supplies recycling program HP is committed to protecting the environment. The HP Inkjet Supplies Recycling Program is available in many countries/regions, and lets you recycle used print cartridges name (HP PSC 2350 series all-in-one) the instructions,
  • HP PSC 2350 | User Guide - Page 130
    Communications Commission helpful: How to Identify and Resolve Radio-TV Interference Problems. This booklet is available from the U.S. Government Printing Office, The Declaration of Conformity in this document complies with ISO/IEC Guide 22 and EN 45014. It identifies the product, manufacturer's
  • HP PSC 2350 | User Guide - Page 131
    product: Product Name: Model Number(s): HP PSC 2350 Series (Q5786A) PSC 2350 (Q5792A, Q5792B), PSC 2352 (Q5797C), PSC 2353 (Q5796C), PSC 2355 (Q5789A, Q5789B, Q5795C), PSC 2355xi (Q5790A), PSC 2355v (Q5791A), PSC 2357 (Q5794B), PSC 2358 (Q5788D) Power Adapter(s) HP part#: 0950-4491 conforms to
  • HP PSC 2350 | User Guide - Page 132
    49 paper types, recommended 50 photos onto letter or A4 paper 54 photos, enhance 57 quality 51 several on one page 55 speed 51 text, enhance 57 customer support Australia 112 contact 109 HP Quick Exchange Service (Japan) 114 Japan 113 Korea 113 North America 110 outside U.S. 110 serial number 109
  • HP PSC 2350 | User Guide - Page 133
    order paper 77 print cartridges 77 Setup Guide 78 software 78 User Guide 78 P paper incompatible types 30 jams 35, 105 load 31 order 77 paper sizes 122 recommended copy types 50 recommended types 30 paper specifications 121 paper-tray capacities 121 phone numbers, customer support 109 photo menu 10
  • HP PSC 2350 | User Guide - Page 134
    80 print cartridge protector 86 print cartridges align 87 check ink levels 80 clean 87 clean contacts 88 clean ink nozzle area 89 handle 82 order 77 part names 82 photo print cartridge 85 replace 82 store 86 troubleshoot 106 print margin specifications 123 printer sharing Macintosh 20 Windows 19, 20
  • HP PSC 2350 | User Guide - Page 135
    operational 105 overview 93 photo memory card 106 software installation 101 support resources 93 U unload images OS 9 HP Image Zone 16 OS X HP Image Zone 13 up arrow 8 USB cable installation 95 W warranty upgrades 117 Webscan 22 X xD memory card 37 Z zoom button 8 132 HP PSC 2350 series all-in-one
  • HP PSC 2350 | User Guide - Page 136
    Printed on at least 50% total recycled fiber with at least 10% post-consumer paper © 2004 Hewlett-Packard Development Company, L.P. Electronic Edition www.hp.com *Q5786-90177* *Q5786-90177* Q5786-90177
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HP PSC 2350 series all-in-one
User Guide