HP PageWide 8000 User guide

HP PageWide 8000 Manual

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  • HP PageWide 8000 | User guide - Page 1
    HP PageWide XL 8000 Printer User Guide
  • HP PageWide 8000 | User guide - Page 2
    to change without notice. The only warranties for HP products and services are set forth in the express warranty statement accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. HP shall not be liable for technical or editorial errors
  • HP PageWide 8000 | User guide - Page 3
    ...7 Front panel ...8 HP Utility ...12 Embedded Web Server ...13 Turn the printer on and off ...14 Internal prints ...14 Preparing your printer ...15 Accessibility ...27 Other sources of information ...28 2 Paper handling ...29 General information and tips ...30 Supported paper types ...31 Paper
  • HP PageWide 8000 | User guide - Page 4
    ...77 Troubleshooting ...77 5 Sending a job to print ...82 Print from the driver ...83 Print from a USB flash drive ...86 Print by email (HP ePrint) Manual printhead alignment ...119 9 Maintenance ...120 Check printer status ...121 Clean the exterior of the printer ...121 Move or store the printer
  • HP PageWide 8000 | User guide - Page 5
    How to order ...130 List of accessories ...130 Non-HP accessories ...130 11 When you need help ...132 Request support ...133 Customer Self-Repair ...133 Service information ...133 12 Retrieving printer usage information ...134 Get printer usage and accounting information ...135 Get usage information
  • HP PageWide 8000 | User guide - Page 6
    vi ENWW
  • HP PageWide 8000 | User guide - Page 7
    1 Introduction ● Welcome to your printer ● Safety precautions ● Main components ● Front panel ● HP Utility ● Embedded Web Server ● Turn the printer on and off ● Internal prints ● Preparing your printer ● Accessibility ● Other sources of information ENWW 1
  • HP PageWide 8000 | User guide - Page 8
    -fast processor, plus native PDF management or HP SmartStream software. ● Free up the operator when using accessories such as the production stacker, online folder, up to six rolls, and dual ink supplies with auto-switch. ● Print GIS map and point-of-sale (POS) poster applications at breakthrough
  • HP PageWide 8000 | User guide - Page 9
    ) operate at hazardous voltages capable of causing death or serious personal injury. The printer uses one power cord. Unplug the power cord before servicing the printer. To avoid the risk of electric shock: ● The printer must be connected to earthed mains outlets only. ● Do not attempt to dismantle
  • HP PageWide 8000 | User guide - Page 10
    on the nameplate. ● Use only the power cord supplied by HP with the printer. Do not use a damaged power cord. Do not use the servicing to qualified service personnel. ● Do not stand on the drawers: the printer could fall over. Light radiation hazard Light radiation is emitted from the beacon, ink
  • HP PageWide 8000 | User guide - Page 11
    Ink handling HP recommends that you wear gloves when handling the ink maintenance cartridge or waste container. Warnings and cautions The following symbols are used in this manual to ensure the proper use of the printer and to prevent the printer from being damaged. Follow the instructions marked
  • HP PageWide 8000 | User guide - Page 12
    Label Explanation Do not use the drawers as stairs: the printer could overbalance. This label is located on the drawers. capacity stacker. NOTE: The final label position and its size on the printer may vary slightly, but labels should always be visible and close to the potential risk area. 6
  • HP PageWide 8000 | User guide - Page 13
    Main components The following front and rear views of the printer illustrate the main components. Front view 1. Print bar 2. Front panel 3. Ink cartridges 4. Paper access front cover 5. Drawer 6. Maintenance cartridge Rear view 1. Output module 2. Paper output 3. Power switch and plug ENWW Main
  • HP PageWide 8000 | User guide - Page 14
    . It can also be tilted to minimize reflections. It gives you complete control of your printer: from the front panel, you can view information about the printer, change printer settings, monitor printer status, and perform tasks such as supplies replacement and calibrations. The front panel displays
  • HP PageWide 8000 | User guide - Page 15
    and accessories. Non-MFP screen ● The all-app screen displays a list of all apps available in your printer, and the status of each of them. ● The widget screen enables you to monitor at a glance supplies such as ink and paper, the job currently being printed, and the job queue. ENWW Front panel 9
  • HP PageWide 8000 | User guide - Page 16
    soon: for example, it is almost out of ink or paper. When printing, the yellow light remains at the left, and a white moving light appears. Yellow light The printer can print, but there is something wrong. If the problem persists, contact your support representative. While printing, you will see
  • HP PageWide 8000 | User guide - Page 17
    blinks. To change the time that elapses before sleep mode, see Change system options on page 11. Printer Monitoring (with the Print Spooler) and Remote Printer Management with the HP Utility and Web JetAdmin continue to be available during sleep mode. Some remote management tasks offer the option
  • HP PageWide 8000 | User guide - Page 18
    to collectively as the HP Utility in this guide. ● Under Windows, start the HP DesignJet Utility from the icon on your taskbar or from Start > All Programs > HP > HP DesignJet Utility > HP DesignJet Utility. This launches the HP DesignJet Utility, showing the printers installed on your computer
  • HP PageWide 8000 | User guide - Page 19
    server running inside the printer. You can use it to obtain printer information, manage settings and presets, install new firmware, and troubleshoot problems. Service engineers can use options. If you specify a language that it cannot support, it functions in English. ENWW Embedded Web Server 13
  • HP PageWide 8000 | User guide - Page 20
    turn it back on, use the power switch at the rear. When the printer is powered back on, it takes about 3 minutes to initialize and check the print bar. Preparing the print bar takes about 75 seconds. However, if the printer has been off for 2 weeks or more, preparing the print bar could take up to
  • HP PageWide 8000 | User guide - Page 21
    of ink used per color (the accuracy of these estimates is not guaranteed) - HP-GL/2 palette shows the color or grayscale definitions in the currently selected color palette - PostScript font list shows PostScript fonts available (PostScript printers only) - Print folder pattern ● Service information
  • HP PageWide 8000 | User guide - Page 22
    not normally necessary, to change the settings manually; this can also be done remotely using printer's other settings remain unchanged. Connect a computer to the printer by network (Windows) The following instructions apply if you intend to print from software applications using a printer driver
  • HP PageWide 8000 | User guide - Page 23
    front panel and tap . Note the mDNS service name of your printer. 2. Access the install package from HP's website: http://www.hp.com/go/pagewidexlseries/support/drivers. If prompted, select your printer from the list. 3. When the PageWide Printer window appears on your screen, click Software and
  • HP PageWide 8000 | User guide - Page 24
    order to: ● Receive automatic firmware updates ● Participate in the Customer Involvement Program ● Enable additional printer services A network connection is required, so the printer will test its own connectivity. Configure and troubleshoot the printer's connectivity and start benefitting from
  • HP PageWide 8000 | User guide - Page 25
    is detected, you will be provided with a description of the problem and some possible solutions. Configure email printing through HP Connected The HP Connected service makes it easy to send jobs to your printer by attaching them to an email message. You must accept the "Connectivity agreement
  • HP PageWide 8000 | User guide - Page 26
    the new firmware, you must confirm the installation manually. ● Firmware update history: A list of firmware versions that have been installed in the printer. It is usually possible to reinstall the version immediately before the version that is currently installed, if you have some problem with the
  • HP PageWide 8000 | User guide - Page 27
    or disable the Embedded Web Server. ● Printer access control: Enable, disable, or change the administrator password. ● Printing & management Web services: Enable or disable Web services that are used by printing and management tools such as the HP Utility, HP SmartStream, and SDK for RIPs. If an
  • HP PageWide 8000 | User guide - Page 28
    Lock: In addition to the Minimum Lock, denies access to all printer settings, the job queue, information and service prints, and the printer log. ● Intermediate Lock: In addition to the Moderate Lock, denies access to the paper, ink supplies, maintenance options, and demo prints. Users can only view
  • HP PageWide 8000 | User guide - Page 29
    only available sign-in method is Local device, referring to local accounts that have access codes between 4 and 8 digits long, stored on the printer's hard disk. Device user accounts There are four available actions: ● New: Add a new user account. ● Edit: Edit the selected user account. ● Delete
  • HP PageWide 8000 | User guide - Page 30
    : for example, Print from USB requires Print. NOTE: All users have at least guest permissions. NOTE: The Firmware Update function means, in this context, automatic firmware updates. To block firmware updates from a USB flash drive, you must use a specific setting that affects all users. When a user
  • HP PageWide 8000 | User guide - Page 31
    of applications from which you print ● The number of printers you have ● The output accessories you have You may wish to install one or several drivers according to your needs. You can find the latest driver software at http://www.hp.com/go/pagewidexlseries/support/drivers/. ENWW Preparing your
  • HP PageWide 8000 | User guide - Page 32
    drivers. To install the tool, go to http://www.hp.com/go/pagewidexlseries/support/. If prompted, select your printer from Mathce ldisrt.ivers for HP Page Wide XL In the Software and Drivers agsotetor hdtrtipvse:/r/support.hp.com/us-en/document/c05658213. • Raster driver for HP PageWide XL. • Specific
  • HP PageWide 8000 | User guide - Page 33
    default settings in your printer driver according to your own Support > Browse information > Accessibility: See more about HP accessibility at www.hp.com/hpinfo/abouthp/accessibility/ for information about the HP Accessibility Program, and HP's commitment to making its products and services
  • HP PageWide 8000 | User guide - Page 34
    following documents can be downloaded from http://www.hp.com/go/pagewidexlseries/support/manuals/: ● Introductory information ● User's guide ● Legal information ● Limited warranty The Quick Response (QR) code images found in some parts of this guide provide links to additional video explanations of
  • HP PageWide 8000 | User guide - Page 35
    2 Paper handling ● General information and tips ● Supported paper types ● Paper status ● Load paper ● Unload paper ● Paper options ● Store paper ● Cannot load paper ● Protect a paper type ● Paper jam ENWW 29
  • HP PageWide 8000 | User guide - Page 36
    photo paper, wear cotton gloves to avoid transferring oils onto the paper. ● Each drawer can be loaded with two paper rolls (front and rear). Your printer has up to three drawers: the second and third may be purchased as accessories. The roll positions are numbered 1 and 2 in the top drawer, 3 and
  • HP PageWide 8000 | User guide - Page 37
    paper types The following paper types are compatible with your printer. Supported HP papers Name Plain paper HP Universal Bond Paper, 3-in core HP Bright White Inkjet Paper, 3-in core HP Premium Bond Paper, 3-in core Coated paper Width Length Product number 16.5 in (420 mm) 18 in (457 mm
  • HP PageWide 8000 | User guide - Page 38
    in core Poster paper HP Production Matte Poster Paper, 3-in core HP Production Satin Poster Paper, 3-in core HP Gloss Poster Paper, 3-in core Banner HP Matte Polypropylene, 3-in N2V75A L5Q01A N2V76A L5Q02A N2V77A L5Q03A L5Q08A L6B19A Other supported paper types Plain papers Plain paper < 90 g/m²
  • HP PageWide 8000 | User guide - Page 39
    -gloss paper ● Blue-back paper Banner and sign ● Polypropylene ● Tyvek 135 g/m² Blueprint ● Blueprint Paper status The paper source displays the drawers in your printer, and one of the following status messages for each roll: ● Low on paper ● Out of paper ● Paper not loaded ● Calibration pending
  • HP PageWide 8000 | User guide - Page 40
    and the lock light on the drawer is off, you can skip this step. 2. Open the drawer. WARNING! Do not stand on the drawer: the printer could fall over. TIP: You can load more than one roll at the same time. TIP: Load heavier rolls in upper drawers; they can weigh
  • HP PageWide 8000 | User guide - Page 41
    4. Move the hubs outwards (they are linked) to make room for the roll. 5. Place the roll into the drawer between the hubs, with the paper edge as shown. Do not load the roll at an angle, like this: 6. Slide the hubs back towards the center so that they engage with the roll. ENWW Load paper 35
  • HP PageWide 8000 | User guide - Page 42
    7. Ensure that the hubs are fitted tightly to the roll on both sides. 8. Important: Close the locking levers on the left and right hubs. 9. Feed the paper into the appropriate slot: the front slot for the front roll, the rear slot for the rear roll. TIP: The rear roll may need extra roll-ups to
  • HP PageWide 8000 | User guide - Page 43
    front panel remembers the last paper type loaded in this position, in case that helps. 14. When you are ready, tap Finish and check. The printer checks the position, width, and length of the loaded paper. The width and length are displayed on the main screen. NOTE: If you do not
  • HP PageWide 8000 | User guide - Page 44
    not printing and that the lock light on the drawer is off. 2. Open the drawer. WARNING! Do not stand on the drawer: the printer could fall over. 3. Remove the paper from the feeding slot. 4. Open the locking levers on the left and right hubs. 5. Slide the hubs to the
  • HP PageWide 8000 | User guide - Page 45
    ● Ensure that you locked the hubs before feeding paper into the printer. ● Check that the paper is correctly fed into the printer. ● Check that the paper is not crumpled or warped, and that rolls, you must feed more paper manually (about 40 cm, or 16 in) than with front rolls. ENWW Store paper 39
  • HP PageWide 8000 | User guide - Page 46
    job from a printer driver or other job printer detects a jam, it tries to resolve the issue automatically. If it cannot, it stops, and you must fix the problem manually. The front panel starts the paper jam wizard to display where the jam occurs and how to fix it. Clear the paper jam as instructed
  • HP PageWide 8000 | User guide - Page 47
    Paper jam in a drawer 1. Open the drawer in which the paper jam has occurred. 2. Cut the paper if necessary. 3. Open the front cover of the drawer. Areas where a jam may occur are identified with this label: ENWW Paper jam 41
  • HP PageWide 8000 | User guide - Page 48
    not to cut yourself when moving the cutter. CAUTION: Do not dismantle the cutter assembly: refer it to qualified service personnel for servicing. 5. Remove the paper, cutting it manually if necessary. 6. Make sure there are no loose pieces of paper left in the drawer. 7. Close the front cover
  • HP PageWide 8000 | User guide - Page 49
    the slot. 11. Use the paper-cut button to cut the leading edge again. 12. Close the drawer. 13. Wait until the printer is ready for paper. 14. The printer resumes the job and automatically reprints any lost pages. However, you should check that all pages of the job have been printed
  • HP PageWide 8000 | User guide - Page 50
    purpose, not a single blade. 4. Make sure there are no loose pieces of paper left. 5. Close the front cover. 6. Wait until the printer is ready for paper. 7. The printer resumes the job and automatically reprints any lost pages. However, you should check that all pages of the job have been printed
  • HP PageWide 8000 | User guide - Page 51
    Paper jam in the paper output 1. Make sure that the jam is not in the accessory interface. 2. If you have a folder installed, raise the folder tray. 3. Push the button to raise the output module. 4. Pull out the paper. CAUTION: Be careful not to touch the pinchwheels: they are sharp and can cut your
  • HP PageWide 8000 | User guide - Page 52
    5. Make sure there are no loose pieces of paper left. 6. Close the output module. 7. Wait until the printer is ready for paper. 8. The printer resumes the job and automatically reprints any lost pages. However, you should check that all pages of the job have been printed. Paper jam in
  • HP PageWide 8000 | User guide - Page 53
    2. Pull out the paper. 3. Open the stacker. 4. Pull out the paper. 5. Close the rear cover. ENWW Paper jam 47
  • HP PageWide 8000 | User guide - Page 54
    the job have been printed. Paper jam in the folder input (HP F60, HP F70, and HP PageWide XL folders) 1. Open the fan-fold cover to stop the folder motor and cut the power supply to it. 2. If necessary, cut the paper between the printer and the tray. 3. Remove the paper from the no-fold tray
  • HP PageWide 8000 | User guide - Page 55
    paper. 12. The printer resumes the job and automatically reprints any lost pages. However, you should check that all pages of the job have been printed. Paper jam in the no-fold tray (HP F60, HP F70, and HP PageWide XL folders) IMPORTANT: This operation must be performed by a service engineer or by
  • HP PageWide 8000 | User guide - Page 56
    your hands. 5. Wait until the printer is ready for paper. 6. The printer resumes the job and automatically reprints any lost pages. However, you should check that all pages of the job have been printed. Paper jam on the fan-folding path (HP F60, HP F70, and HP PageWide XL folders) 1. Try to remove
  • HP PageWide 8000 | User guide - Page 57
    balls remain in place. 6. Close the cover. 7. Wait until the printer is ready for paper. 8. The printer resumes the job and automatically reprints any lost pages. However, you should cross-folding path (HP F60, HP F70, and HP PageWide XL folders) 1. Open the cross-folding cover. ENWW Paper jam 51
  • HP PageWide 8000 | User guide - Page 58
    2. Remove the paper. CAUTION: Take care to avoid injury. 3. Close the cover. 4. Wait until the printer is ready for paper. 5. The printer resumes the job and automatically reprints any lost pages. However, you should check that all pages of the job have been printed. Paper jam in
  • HP PageWide 8000 | User guide - Page 59
    4. Remove the paper from the high-capacity stacker. 5. Remove the paper from the printer. 6. Close the output module. 7. Reconnect the high-capacity stacker. ENWW Paper jam 53
  • HP PageWide 8000 | User guide - Page 60
    8. Wait until the printer is ready for paper. 9. The printer resumes the job and automatically reprints any lost pages. However, you should check that all pages of the job have been printed. 54 Chapter 2 Paper handling ENWW
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    3 Ink system ● Ink cartridges ● Print bar ● Cleaning container ● Maintenance cartridge ● Safe mode ENWW 55
  • HP PageWide 8000 | User guide - Page 62
    inactive until needed, and can be replaced while printing continues. Below each ink cartridge, the printer has two LED indicators: a padlock and an inkdrop. ● The padlock responding, but removing and reinserting it may solve the problem. ● Replace: The cartridge has been identified as faulty. It should
  • HP PageWide 8000 | User guide - Page 63
    numbers PageWide Printer 775 ml C1Q45A C1Q46A C1Q47A C1Q48A C1Q49A C1Q50A C1Q51A C1Q52A C1Q53A C1Q54A C1Q55A C1Q56A HP 842A 775-ml Black Ink Cartridge HP 842A 775-ml Cyan Ink Cartridge HP 842A 775-ml Magenta Ink Cartridge HP 842A 775-ml Yellow Ink Cartridge HP 842B 775-ml Black Ink Cartridge HP
  • HP PageWide 8000 | User guide - Page 64
    as far as it will go. 5. Follow the instructions in the front panel. 6. When you have replaced when disposing of ink system consumables. If a cartridge runs out of ink, the printer will automatically HP recommends that you replace an empty cartridge with a new HP cartridge. See Ink cartridge
  • HP PageWide 8000 | User guide - Page 65
    printer. In this case the printer warranty will not be valid for any printer repairs that are related to the cartridge, nor for any problems due to ink process starts. Follow the instructions displayed on the front panel. If your cartridge is not an Original HP cartridge, HP recommends that you stop
  • HP PageWide 8000 | User guide - Page 66
    serviced when necessary. This takes a little time and can occasionally delay printing. When a printhead eventually needs to be replaced, the front panel will display a message. The printer as faulty, but removing and reinserting it may perhaps solve the problem. 60 Chapter 3 Ink system ENWW
  • HP PageWide 8000 | User guide - Page 67
    that the warranty conditions have been breached (for example, expired or non-HP ink has been used). You can check the warranty status in the printer information app. See the limited warranty document provided with your printer for details of the warranty implications. Printhead part number The
  • HP PageWide 8000 | User guide - Page 68
    1. Ensure that all ink cartridges are at least 25% full. 2. Start the printhead replacement from the front panel: tap , then the Printhead tab, then Replace. you want to replace. NOTE: You can replace more than one printhead at a time. 8. Pull up the printhead handle. 62 Chapter 3 Ink system ENWW
  • HP PageWide 8000 | User guide - Page 69
    9. Lift the latch. ENWW Print bar 63
  • HP PageWide 8000 | User guide - Page 70
    sure to keep them in the right order. 11. Slowly remove the protective caps from the new printhead in the order shown below. 64 Chapter 3 Ink system ENWW
  • HP PageWide 8000 | User guide - Page 71
    applicable federal, state, and local regulations when disposing of ink system consumables. Printhead maintenance The printer and the maintenance cartridge clean the printheads automatically. Avoid removing printheads unnecessarily. Printhead troubleshooting 1. Check that you have the correct type of
  • HP PageWide 8000 | User guide - Page 72
    have problems when printing, see Print quality on page 113. Cleaning container The cleaning container is a replaceable part that collects waste ink in liquid form, with a capacity of about 2 liters. The cleaning container is designed to keep the printer's waste ink from damaging the printer and
  • HP PageWide 8000 | User guide - Page 73
    lift it a little, then pull it out. TIP: If you leave the printer without a cleaning container for long, some drops of liquid may escape and stain container that has been used in another printer, the Almost full warning will be unreliable. 6. The printer checks the installation. 7. Make sure that
  • HP PageWide 8000 | User guide - Page 74
    troubleshooting If the cleaning container is correctly installed but the printer does not detect it, first try taking it out and putting it back again. If that fails, call your support part number The HP 841 maintenance cartridge has error, close the service door. 1. Remove the packaging from the
  • HP PageWide 8000 | User guide - Page 75
    3. When prompted by the front panel, open the maintenance cartridge door. IMPORTANT: When removing a maintenance cartridge, remember that it contains ink. Therefore, wear gloves and hold the cartridge by the handle. 4. To remove the maintenance cartridge, grip the handle and slide it out. 5. If you
  • HP PageWide 8000 | User guide - Page 76
    Maintenance cartridge troubleshooting If the printer does not detect the maintenance cartridge that you have inserted, open the door and make sure the maintenance cartridge is correctly inserted. If this does not solve the problem, contact your support representative. 70 Chapter 3 Ink system ENWW
  • HP PageWide 8000 | User guide - Page 77
    is in operation when the icon is displayed on the printer's front panel and by the Embedded Web Server and HP Utility. For optimal performance, use original HP ink cartridges. HP DesignJet printing systems, including original HP inks and printheads, are designed and engineered together to provide
  • HP PageWide 8000 | User guide - Page 78
    4 Networking ● Introduction ● Control network protocols ● Front-panel menu items ● Link configuration methods ● Troubleshooting 72 Chapter 4 Networking ENWW
  • HP PageWide 8000 | User guide - Page 79
    manually configure the link using the printer's front panel, or through other configuration tools once network communication is established. The printer can support the embedded Telnet server, see the HP Jetdirect Print Server Administrator's Guide for your print server model. ENWW Introduction 73
  • HP PageWide 8000 | User guide - Page 80
    method that TCP/IPv4 parameters will be configured on the HP Jetdirect print server. Bootp : Use BootP (Bootstrap Protocol Manual ) Configure parameters directly from the printer control panel: IP Address : The unique IP address of the printer (n.n.n.n). Subnet Mask : The subnet mask for the printer
  • HP PageWide 8000 | User guide - Page 81
    .254.x.x is set. Legacy : The address 192.0.0.192 is set, consistent with older HP Jetdirect devices. Specify the IP address (n.n.n.n) of a Primary DNS Server. NOTE: This item appears only if Manual configuration is a higher priority than DHCP in the Config. Precedence table, configured through the
  • HP PageWide 8000 | User guide - Page 82
    can be up to 255 octets. For some networks, you may need to contact your Independent Service Provider (ISP) for the proxy server address. Type the port number used by the proxy server for client support. The port number identifies the port reserved for proxy activity on your network, and can be
  • HP PageWide 8000 | User guide - Page 83
    100 Mbps. 1000TX Full : 1000 Mbps, full-duplex operation. Link configuration methods The printer supports 10, 100, or 1000 Mbps network link speeds using full-duplex or half-duplex from a BootP or DHCP server ● Network management tools such as HP Web Jetadmin ENWW Link configuration methods 77
  • HP PageWide 8000 | User guide - Page 84
    lights (LEDs) are providing proper status. See the HP Jetdirect Print Servers Administrator's Guide for your print server model to interpret and troubleshoot other messages. Reset network parameters If you accidentally misconfigured the printer's network settings, they can be reset to factory
  • HP PageWide 8000 | User guide - Page 85
    configure the link setting to match the port configuration of the network hub or switch. For manual configuration methods, see Link configuration methods on page 77. Turn the printer off, then on again, to re-initialize the setting. 5. Print an IO Configuration page and check link settings. Item
  • HP PageWide 8000 | User guide - Page 86
    the action to resolve the problems. 6. If all else fails, turn the printer off and on again with the power key on the front panel. Cannot access the printer from the HP Utility 1. If you have not done so already, read HP Utility on page 12. 2. Make sure your printer driver is available and working
  • HP PageWide 8000 | User guide - Page 87
    printer, network performance may be reduced due to the use of cryptographic algorithms to protect network communications. ● If you experience low-performance network issues when using tools such as HP SmartStream or thirdparty RIPs, check that the RIP printing service printer directly the printer and
  • HP PageWide 8000 | User guide - Page 88
    different ways in which you can choose to print, depending on your circumstances and preferences: ● From HP SmartStream: See the HP SmartStream documentation at http://www.hp.com/go/ smartstreampagewidexl/manuals/. ● From a printer driver: Print any kind of file from a computer connected to the
  • HP PageWide 8000 | User guide - Page 89
    , we recommend installation using the install package that you can download from HP's website http://www.hp.com/go/ pagewidexlseries/support/drivers, so that all of the printer software is installed. Check and change main driver settings There are a relatively large number of print settings that you
  • HP PageWide 8000 | User guide - Page 90
    TIP: In general you are recommended to use the default settings unless you know that they do not meet your requirements. The printer will apply its own policies regarding roll and paper to choose the most suitable for your job. TIP: Windows only: If you intend to reuse a
  • HP PageWide 8000 | User guide - Page 91
    The printer drivers support any accessories such as a stacker or folder connected to your printer. The printer's default output is also the driver's default output. However, from the driver you can change the output destination and other options such as the folding style, collation, and first or
  • HP PageWide 8000 | User guide - Page 92
    HP-GL/2, RTL, PDF, or PostScript files into the printer's USB port. NOTE: To print PDF or PostScript file, you must have a PostScript printer. NOTE: The use of USB flash drives with your printer a file to be printed. Multipage documents are supported only in PDF files; in this case, you can also
  • HP PageWide 8000 | User guide - Page 93
    which the print will fit (if two rolls are loaded). NOTE: The printer setting Roll width selection has two values: Print on same width only > HP Connected > HP ePrint connectivity. You can also configure HP ePrint from the front panel's HP Connected screen. When enabled, the HP ePrint
  • HP PageWide 8000 | User guide - Page 94
    , without needing any printer driver. There are a few limitations that you should bear in mind: ● The attached files to be printed must be in PDF, JPEG, or TIFF -quality modes are for 1-pass printing (in contrast to HP DesignJet printers), several parameters such as print speed, color strategy, and
  • HP PageWide 8000 | User guide - Page 95
    ENWW Select print quality 89
  • HP PageWide 8000 | User guide - Page 96
    6 Queue management ● Job queue introduction ● Job queue actions ● Job queue options ● When to start printing ● Default printing preferences ● Job deletion ● Job queue in the Embedded Web Server 90 Chapter 6 Queue management ENWW
  • HP PageWide 8000 | User guide - Page 97
    with printing. Now printing The job is being printed. ● Paused: The job is paused. NOTE: Sometimes, while printing, you may see a Self-servicing status, which means that the printer is performing some task such as paper type change or print mode change between pages of the same job. On hold The
  • HP PageWide 8000 | User guide - Page 98
    an account ID to be used for the job. ● On hold: Recovered job: After a printer recovery, some jobs that were not printed are kept on hold. ● On hold for supplies: The printer needs paper, ink cartridge, printhead, cleaning container, or maintenance cartridge to be replaced. History ● Printed: In
  • HP PageWide 8000 | User guide - Page 99
    are suitable for the job, the roll is chosen according to your preferences. ● Increase productivity: To increase the productivity of the printer. - Job autorotation: The printer can rotate a job automatically in order to save paper. ● Automatic roll selection: When the job arrives with the roll not
  • HP PageWide 8000 | User guide - Page 100
    (the least restrictive option): Print on whatever paper is loaded. The printer will choose the roll to print according to the following criteria: first for a job that requires it to be empty, size/type/length not supported by that output, or folder is offline. The following options are available
  • HP PageWide 8000 | User guide - Page 101
    to pause while printing. This is the recommended setting when: ● You are using HP SmartStream to submit jobs ● Your job contains pages of high complexity ● Your job has multiple collated copies ● The printer queue contains multiple jobs ● You are sending a multipage or multicopy job with the
  • HP PageWide 8000 | User guide - Page 102
    driver, HP SmartStream, quickset, and so on. But the mirror option is not available in HP SmartStream or quickset; so, if it is activated, all jobs printed by any path, except from the printer driver jobs will be removed (2-48 h). To delete a job manually, select the job and tap Delete in the footer.
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    the Embedded Web Server You can access the Embedded Web Server from any computer with an Internet connection, by entering the IP address of the printer in your Web browser; the job queue is shown by default in the first window that appears. The Embedded Web Server can show up to
  • HP PageWide 8000 | User guide - Page 104
    the default output destination, which can be changed from the front panel. From the home screen, tap , then Output destination. ● Top stacker ● High-capacity stacker ● HP folders ● Basket 98 Chapter 7 Collection and finishing ENWW
  • HP PageWide 8000 | User guide - Page 105
    Paper, use the supports attached to the top stacker (not recommended for other paper types). By default, the printer cuts the paper after stacker. ● Printer driver: Go to the printer properties, select the Layout/Output tab, and change the output destination to Top stacker. ● HP SmartStream: Set
  • HP PageWide 8000 | User guide - Page 106
    coming from the end of a roll. ● Collection required: To avoid problems due to the characteristics of some papers, in some cases you may need on density and weight. It can handle all paper types accepted by the printer. The accessory roof should be horizontal, unless you are printing on natural
  • HP PageWide 8000 | User guide - Page 107
    Printer driver: Go to the printer properties, select the Layout/Output tab, and change the output destination to High-capacity stacker. ● HP SmartStream: instructions to clear the jam. ● Error Follow the instructions on the front panel to fix the error. If the problem persists, contact your support
  • HP PageWide 8000 | User guide - Page 108
    will be deployed onto the top of the no-fold tray. Submitting a job to the folder NOTE: While the folder is installed, it is the printer's default output device. If you submit a job without specifying a folding style, the default style is applied. You can tap to change the folder settings or
  • HP PageWide 8000 | User guide - Page 109
    ● Printer driver: Go to the printer properties, select the Layout/Output tab, and change the output destination to Select this in the Layout/Output tab. There are some paper types that are not supported by the folder. You will see a warning if you try to send such a paper type to the folder.
  • HP PageWide 8000 | User guide - Page 110
    ● HP SmartStream: Set the destination to Folder, in the job preparation pane or in the settings pane. You can also select the folding style. You can specify
  • HP PageWide 8000 | User guide - Page 111
    jobs, or receiving jobs. ● Full: The cross-fold or no-fold tray has reached its full capacity. The printer finishes the current page, then stops printing. ● Error. In these cases, all jobs are put on hold for blinking: Out of tabs ● Red: Error, needs attention (may be full) ENWW HP folders 105
  • HP PageWide 8000 | User guide - Page 112
    Folding styles The folder can fold pages in two different ways: ● Fan fold, in which folds are perpendicular to the printing direction ● Cross fold, in which folds are parallel to the printing direction Folding styles are usually based on DIN B or DIN C style: DIN B The top and bottom folds are
  • HP PageWide 8000 | User guide - Page 113
    ● DIN C 210 × 297 mm (compact fold) 210 mm width, 297 mm height ● DIN B 210 × 305 mm* 210 mm width, 305 mm height AFNOR (HP F60, HP F70, and HP PageWide XL folders only) For AFNOR style, use DIN format rolls. Jobs should be submitted as A0 portrait, A1 landscape, or A3 landscape. ● AFNOR (297 × 210
  • HP PageWide 8000 | User guide - Page 114
    ANSI ● ANSI 7.5 + 1 × 11 in 7.5 in width, 1 in margin, 11 in height ● ANSI 8.5 × 11 in 8.5 in width, 11 in height Fan fold only ● ● Fan fold only (210 mm) Fan fold only 9 in Others ● 185 + 25 × 297 mm (with binding edge) 180 mm width, 25 mm margin, 297 mm height ● ARCH 9 × 12 in 9 in width, 12
  • HP PageWide 8000 | User guide - Page 115
    for purchase. For more information, contact your support representative. Tab applicator (HP F60, HP F70, and HP PageWide XL folders only) ● When available, a folding style with tab application can be selected from HP SmartStream, the printer driver, USB flash drive, or Copy. ● During installation
  • HP PageWide 8000 | User guide - Page 116
    B: 18²12 inches A3: 420²297mm A3: 420²297mm Offline folding (HP F60, HP F70, and HP PageWide XL folders only) Offline folding means that you provide the printed sheets to the folder manually: they do not come directly from the printer. The default folding style is used. 1. In the Output menu, tap
  • HP PageWide 8000 | User guide - Page 117
    the document you are inserting. 5. Go to the job queue and release it. Troubleshooting ● Jams: If a paper jam is detected, the front panel will notify you. your support representative. ● Communication problems: If the printer does not recognize the folder, try to switch off the printer and folder
  • HP PageWide 8000 | User guide - Page 118
    The illustration below shows the basket closed, permitting easier access to the printer (to clear printer jams, for example). NOTE: If the basket is the selected output device, do not try to print with the basket closed. 112 Chapter 7 Collection and finishing ENWW
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    8 Print quality ● General printing advice ● Optimize print quality app ● Print diagnostic plot ● Advanced options ● Enhanced printhead recovery ● Page length accuracy ● Manual printhead alignment ENWW 113
  • HP PageWide 8000 | User guide - Page 120
    printing advice When you have any print-quality problem: ● To achieve the best performance from your printer, use only genuine manufacturer's supplies and accessories, whose reliability and performance have been thoroughly tested to give trouble-free performance and best-quality prints. ● Make sure
  • HP PageWide 8000 | User guide - Page 121
    that the selected paper type is the same as the paper loaded into the printer. The print is divided into three parts. The top part is about print-bar and color calibration problems, the center is about alignment problems, and the bottom part is an illustration of the printhead positions that can be
  • HP PageWide 8000 | User guide - Page 122
    bands in the top part of the plot indicates a possible problem in the color calibration. The central part of the plot indicates defects, you should calibrate the printer by tapping Calibrate print bar in the optimize print quality app. You should also calibrate the printer if you are warned that a
  • HP PageWide 8000 | User guide - Page 123
    and least waste. NOTE: You are highly recommended to use HP Production Matte Polypropylene, 40 in (1016mm) wide, to calibrate 1.3 m (51 in) of paper. 5. After the calibration, the printer uses the results to calculate calibrations for all other paper types. If problems. ENWW Advanced options 117
  • HP PageWide 8000 | User guide - Page 124
    to identify which printheads require cleaning and thus avoid waste of ink. You can select particular printheads for enhanced recovery. In the the printer by entering an incorrect error value after Adjust manually. If the above procedures do not solve your problem, call your support representative.
  • HP PageWide 8000 | User guide - Page 125
    your paper type. TIP: In some cases, Calibrate print bar by itself may be enough to correct defects. If not, try manual printhead alignment. TIP: However, if the results after manual printhead alignment are not satisfactory, you can use Calibrate print bar to restore automatic alignment. ENWW
  • HP PageWide 8000 | User guide - Page 126
    9 Maintenance ● Check printer status ● Clean the exterior of the printer ● Move or store the printer ● Move or store the high-capacity stacker ● Move or store the folder ● Replace the folder's tab reel ● Update the firmware ● Secure File Erase ● Disk Wipe 120 Chapter 9 Maintenance ENWW
  • HP PageWide 8000 | User guide - Page 127
    status You can check the current status of the printer in various ways: ● If you start the HP Utility and select your printer, you see a page of information describing the status of the printer and its paper and ink supplies. ● If you access the Embedded Web Server, you see information about the
  • HP PageWide 8000 | User guide - Page 128
    printer parts and cartridges and can result in ink leaks and printer errors. In this case, HP recommends that you wait at least 3 hours before turning on the printer or installing the ink corridors, call your support representative. This should be done by trained service personnel. Disconnect the
  • HP PageWide 8000 | User guide - Page 129
    Replace the folder's tab reel Example video of a folder with tabs 1. Open the door. 2. Pull the lower lever. Illustration for folder with part number L3M58A Illustration for folder with part number L3M58B 3. Rotate the tab protector to remove it. ENWW Replace the folder's tab reel 123
  • HP PageWide 8000 | User guide - Page 130
    Illustration for folder with part number L3M58A Illustration for folder with part number L3M58B 4. Remove the empty tabs. Illustration for folder with part number L3M58A Illustration for folder with part number L3M58B 5. Place the new tab reel. Illustration for folder with part number L3M58A
  • HP PageWide 8000 | User guide - Page 131
    Illustration for folder with part number L3M58A Illustration for folder with part number L3M58B 7. Pull the upper lever. Illustration for folder with part number L3M58A Illustration for folder with part number L3M58B 8. Pass the tab reel. Illustration for folder with part number L3M58A Open the
  • HP PageWide 8000 | User guide - Page 132
    Illustration for folder with part number L3M58A Illustration for folder with part number L3M58B 10. Folder with part number L3M58A only: Close the two parts that you opened in step 8. 11. Push back the two levers. Illustration for folder with part number L3M58A 126 Chapter 9 Maintenance ENWW
  • HP PageWide 8000 | User guide - Page 133
    properly installed and that no problem has occurred. Update the firmware The printer's various functions are controlled by firmware that resides in the printer. From time to time firmware updates will be available from HP. These updates increase the printer's functionality, enhance its features, and
  • HP PageWide 8000 | User guide - Page 134
    Mac OS X, click Firmware Update. ● Using HP Web Jetadmin, with which you can make manual firmware updates or request automatic updates. ● Using a USB flash drive: Download the firmware file from http://www.hp.com/go/pagewidexlseries/ support/firmware/ (according to your printer model) into the USB
  • HP PageWide 8000 | User guide - Page 135
    HP's free Web-based print management software: see http://www.hp.com/go/webjetadmin. If you have difficulty in using Secure File Erase from Web JetAdmin, contact your support the whole hard disk, you may be asked to restart the printer several times during the process, which will take about 6 hours
  • HP PageWide 8000 | User guide - Page 136
    time of writing. List of accessories ● HP SmartStream software ● HP DesignJet SD Pro 44-in Scanner (G6H50B) ● HP DesignJet HD Pro 42-in Scanner (G6H51B) ● HP PageWide XL PostScript/PDF Upgrade Kit (CZ317A) The PostScript upgrade enables the printer to print PDF and PostScript files. The PostScript
  • HP PageWide 8000 | User guide - Page 137
    accessory. NOTE: Before installing the non-HP accessory, make sure it is connected to the printer (with cable and hooks) and switched on. Configure The following settings are available: ● Minimum gap between sheets. Range from 100 to 3000 milliseconds. ● Maximum supported speed. Range from 2 to 15
  • HP PageWide 8000 | User guide - Page 138
    11 When you need help ● Request support ● Customer Self-Repair ● Service information 132 Chapter 11 When you need help ENWW
  • HP PageWide 8000 | User guide - Page 139
    , some of which may be useful to a service engineer trying to fix a problem. There are two different ways to request this list: ● In the Embedded Web Server (see Embedded Web Server on page 13), click the Support tab and then Service support > Printer information. You are recommended to request the
  • HP PageWide 8000 | User guide - Page 140
    12 Retrieving printer usage information ● Get printer usage and accounting information ● Get usage information ● Get detailed job accounting information 134 Chapter 12 Retrieving printer usage information ENWW
  • HP PageWide 8000 | User guide - Page 141
    resources (ink and paper) used to process it. This information can be accessed from the printer's front panel a Software Development Kit provided by HP. Get usage information Click on Depending on the contract you have with your support representative, print categories or paper types information
  • HP PageWide 8000 | User guide - Page 142
    standard paper - Premium quality image: Any content type printed on premium paper ● Scan usage: The copy and scan usage in m², and the total amount. ● Ink usage: The ink consumed by each cartridge in ml, and the total amount of ink consumed. 136 Chapter 12 Retrieving printer usage information ENWW
  • HP PageWide 8000 | User guide - Page 143
    home screen: ● Tap to launch the usage information screen, then tap the Print usage report button. ● Tap , then Internal prints > Printer usage information > User information print > Print usage report. Get detailed job accounting information Accounting statistics with the Embedded Web Server
  • HP PageWide 8000 | User guide - Page 144
    or client. If someone sends a job without providing an account ID, the printer will hold the unidentified job in the queue without printing it until an account paper type and size, the amount of each color of ink used and various other attributes of the job. Accounting data are also provided
  • HP PageWide 8000 | User guide - Page 145
    13 Printer specifications ● Functional specifications ● Physical specifications ● Memory specifications ● Power specifications ● Environmental specifications ● Acoustic specifications ● Speed specifications (Lines/Fast mode) ENWW 139
  • HP PageWide 8000 | User guide - Page 146
    Functional specifications HP ink supplies Printheads Ink cartridges Eight CMYK printheads, each containing 25344 nozzles spaced at 1200 nozzles per inch Cartridges containing 775 ml of ink: black E/A0 polypropylene in high-detail or uniform-areas mode. 140 Chapter 13 Printer specifications ENWW
  • HP PageWide 8000 | User guide - Page 147
    Graphic languages supported Printer Languages PostScript PostScript, PDF, TIFF, JPEG Non-PostScript HP-GL/2, PCL 3 Win Physical specifications Printer physical specifications Width Depth Depth with basket folded Depth with basket unfolded Height with front panel 1960 mm (77.17 in) 800 mm (31
  • HP PageWide 8000 | User guide - Page 148
    to 55°C (-13 to 131°F) 20 to 80% RH, depending on paper type < 90% RH 0 to 3000 m (10000 ft) Acoustic specifications Printer acoustic specifications Printing acoustic pressure Printing acoustic power Ready acoustic pressure Ready acoustic power Sleep acoustic pressure Sleep acoustic power ≤ 58 dB
  • HP PageWide 8000 | User guide - Page 149
    and may be able to fix it automatically. If the problem persists after restarting, you should contact your support representative and be ready to give the numerical code from the error message. If the error message contains some other recommended action, follow the printer's instructions. ENWW 143
  • HP PageWide 8000 | User guide - Page 150
    version 10.2 onwards. It is used to discover services available on a local area network. It was printer (mainly metal parts) before handling ESD sensitive devices (such as the printhead or ink Firmware Software that controls your printer's functionality and is stored semi-permanently in the printer
  • HP PageWide 8000 | User guide - Page 151
    which ink is deposited onto the paper. Paper A thin, flat material made to be written or printed on; most commonly made from fibers of some kind which are pulped, dried and pressed. Platen The flat surface within the printer over which the paper passes while it is being printed on. Printer driver
  • HP PageWide 8000 | User guide - Page 152
    Printhead A removable printer component that takes ink of one or more colors from the corresponding ink cartridge(s) and deposits it on the Bus: a standard serial bus designed to connect devices to computers. Your printer supports Hi-Speed USB (sometimes called USB 2.0). USB device port A square USB
  • HP PageWide 8000 | User guide - Page 153
    errors 143 F file erase, secure 129 firewall status 76 firmware update 127 manual setup 19 folders 101 front panel 8 accessibility 27 language disk specification 141 help 132 HP ePrint 87 HP Utility access 12 cannot access 80 I ink cartridge specification 140 ink cartridges 56 internal prints 14
  • HP PageWide 8000 | User guide - Page 154
    from driver 83 print from USB flash drive 86 print modes 88 print next 92 print now 92 print quality 113 printer calibration 116 printer software Mac OS X uninstall 18 Windows uninstall 17 printer status 121 printer's main components 7 printhead specification 140 printhead alignment 116 manual 119
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HP PageWide XL 8000 Printer
User Guide