HP PageWide XL 4100 User Guide

HP PageWide XL 4100 Manual

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  • HP PageWide XL 4100 | User Guide - Page 1
    HP PageWide XL 4000/4100 Printer and MFP User Guide
  • HP PageWide XL 4100 | User Guide - Page 2
    to change without notice. The only warranties for HP products and services are set forth in the express warranty statement accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. HP shall not be liable for technical or editorial errors
  • HP PageWide XL 4100 | User Guide - Page 3
    ...2 Main components ...7 Front panel ...8 HP Utility ...12 Embedded Web Server ...13 handling ...36 General information and tips ...37 Supported paper types ...38 Paper status ...40 Load paper type ...46 Paper jam ...47 3 Ink system ...65 Ink cartridges ...66 Print bar ...69 Cleaning container
  • HP PageWide XL 4100 | User Guide - Page 4
    89 Troubleshooting ...89 5 Sending a job to print ...94 Print from the driver ...95 Print from a USB flash drive ...98 Print by email (HP ePrint) Scanning and copying (MFP only) ...109 Quicksets ...110 Scanning ...110 Copying ...115 Scanner preferences ...120 Scanner troubleshooting ...120 Scanner
  • HP PageWide XL 4100 | User Guide - Page 5
    tab reel ...161 Update the firmware ...166 Secure File Erase ...167 Disk Wipe ...168 11 Accessories ...169 How to order ...169 List of accessories ...169 Non-HP accessories ...170 12 When you need help ...171 Request support ...172 Customer Self-Repair ...172 Service information ...172 13 Retrieving
  • HP PageWide XL 4100 | User Guide - Page 6
    vi ENWW
  • HP PageWide XL 4100 | User Guide - Page 7
    1 Introduction ● Welcome to your printer ● Safety precautions ● Main components ● Front panel ● HP Utility ● Embedded Web Server ● Turn the printer on and off ● Internal prints ● Preparing your printer ● Accessibility ● Other sources of information ENWW 1
  • HP PageWide XL 4100 | User Guide - Page 8
    MFP model. Some major features: ● HP PageWide XL 4000 printer series: Print up to 8 D/A1 pages/min in monochrome and color; first page out in 20 s. ● HP PageWide XL 4100 and smooth grayscales. ● HP PageWide XL pigment ink for dark blacks, vivid drivers by using the HP DesignJet Universal Print Driver
  • HP PageWide XL 4100 | User Guide - Page 9
    Japan only) operate at hazardous voltages capable of causing death or serious personal injury. The printer uses one power cord. Unplug the power cord before servicing the printer. To avoid the risk of electric shock: ● The printer must be connected to earthed mains outlets only. ● Do not attempt to
  • HP PageWide XL 4100 | User Guide - Page 10
    supply voltage specified on the nameplate. ● Use only the power cord supplied by HP with the printer. Do not use a damaged power cord. Do not use the Do not try to dismantle the cutter assembly: refer servicing to qualified service personnel. ● Do not stand on the drawers: the printer could fall
  • HP PageWide XL 4100 | User Guide - Page 11
    . Ink handling HP recommends that you wear gloves when handling the ink maintenance cartridge or waste container. Warnings and cautions The following symbols are used in this manual to ensure the proper use of the printer and to prevent the printer from being damaged. Follow the instructions marked
  • HP PageWide XL 4100 | User Guide - Page 12
    : Double pole. Neutral fusing. Before starting, read and follow the operating and safety instructions. Crush hazard. Keep hands away from the moving service carriage. This label is located by the access to the service carriage, on the gas springs, and in the folder. You are recommended to wear
  • HP PageWide XL 4100 | User Guide - Page 13
    Main components The following front and rear views of the printer illustrate the main components. Front view 1. Print bar 2. Front panel 3. Ink cartridges 4. Paper access front cover 5. Drawer 6. Maintenance cartridge Rear view 1. Output module 2. Paper output 3. Power switch and plug ENWW Main
  • HP PageWide XL 4100 | User Guide - Page 14
    inserted, a USB icon is displayed on the front panel's home screen. 2. The front panel itself: an 8 inch, full-color, touch-sensitive screen with a graphical user interface. 3. A loudspeaker. 4. The Power key, with which you can turn the printer on or off, or wake up from sleep mode. The key is
  • HP PageWide XL 4100 | User Guide - Page 15
    bottom of the screen: ● The first main screen provides direct access to the important printer functions, depending on your printer model and accessories. Non-MFP screen MFP screen ● The all-app screen displays a list of all apps available in your printer, and the status of each of them. ENWW Front
  • HP PageWide XL 4100 | User Guide - Page 16
    widget screen enables you to monitor at a glance supplies such as ink and paper, the job currently being printed, and the job The printer will need attention soon: for example, it is almost out of ink or paper. When printing, the yellow light remains at the left, and a white moving light
  • HP PageWide XL 4100 | User Guide - Page 17
    something wrong. If the problem persists, contact your support representative. While printing, a print job ● By inserting a page into the scanner (MFP only) The printer wakes up in several seconds, more quickly than and Remote Printer Management with the HP Utility and Web JetAdmin continue to be
  • HP PageWide XL 4100 | User Guide - Page 18
    sometimes referred to collectively as the HP Utility in this guide. ● Under Windows, start the HP DesignJet Utility from the icon on your taskbar or from Start > All Programs > HP > HP DesignJet Utility > HP DesignJet Utility. This launches the HP DesignJet Utility, showing the printers installed
  • HP PageWide XL 4100 | User Guide - Page 19
    Dock shortcut or by clicking Applications > HP > HP Utility. This launches the HP Utility, showing the printers installed on your presets, install new firmware, and troubleshoot problems. Service engineers can use it to retrieve internal information that helps to diagnose printer problems. You can
  • HP PageWide XL 4100 | User Guide - Page 20
    Chinese, Korean, and Japanese. It uses the language that you specified in your Web browser options. If you specify a language that it cannot support, it functions in English. To change the language, change your Web browser's language setting. For example, in Chrome, click Settings > Language (in the
  • HP PageWide XL 4100 | User Guide - Page 21
    User ink used per color (the accuracy of these estimates is not guaranteed) - HP -GL/2 palette shows the color or grayscale definitions in the currently selected color palette - PostScript font list shows PostScript fonts available (PostScript printers only) - Print folder pattern ● Service
  • HP PageWide XL 4100 | User Guide - Page 22
    go to the front panel and tap , then , then Gigabit Ethernet. From here it is possible, though not normally necessary, to change the settings manually; this can also be done remotely using the Embedded Web Server. For full details of the available connectivity settings, see Networking on page 84
  • HP PageWide XL 4100 | User Guide - Page 23
    network (Windows) The following instructions apply if you intend to print from software applications using a printer driver. See Sending a job to Server on page 13). 2. Download the printer software from HP's website at http://www.hp.com/go/pagewidexlseries/support/ drivers. 3. Select Windows or Mac
  • HP PageWide XL 4100 | User Guide - Page 24
    the front panel and tap . Note the mDNS service name of your printer. 2. Access the install package from HP's website: http://www.hp.com/go/pagewidexlseries/support/drivers. If prompted, select your printer from the list. 3. When the PageWide Printer window appears on your screen, click Software
  • HP PageWide XL 4100 | User Guide - Page 25
    network connection is required, so the printer will test its own connectivity. Configure and troubleshoot the printer's connectivity and start benefitting from connecting your printer. If you are part of the HP Partner Link Pay-per-use service, remember to go to the Connectivity app and tap Printer
  • HP PageWide XL 4100 | User Guide - Page 26
    : If you select Automatically (the default setting), the printer will automatically download new firmware whenever it becomes available. If you select Manually, you will be asked to approve each download. NOTE: Downloading the firmware does not mean that you have installed it in your printer. To
  • HP PageWide XL 4100 | User Guide - Page 27
    a folder on an FTP server. 2. Ensure that you know the server name, user name, and password for the FTP server. IMPORTANT: You must complete the above Web Server on page 13. Alternatively, in the HP Utility, click the Settings tab and then Scan to network. See HP Utility on page 12. 2. On the Scan
  • HP PageWide XL 4100 | User Guide - Page 28
    For an FTP folder, enter the server name, folder name, user name, and password. Leave the user domain empty. 3. Click Add to save the configuration. NOTE: If the network folder. If not, see Cannot access the network folder or HP SmartStream (if installed as an accessory) on page 129. You can check
  • HP PageWide XL 4100 | User Guide - Page 29
    In the Sharing tab, click the Advanced Sharing button. 5. Check the Share this folder box. 6. You need to ensure that the 'scanner user' has full read/write control over the shared folder. To do this, click Permissions and grant Full Control to the user (or to any suitable group that includes that
  • HP PageWide XL 4100 | User Guide - Page 30
    to send scans to the folder. Example: Create a scan-to-network folder under Mac OS 1. Create a new user account for the 'scanner user' on the remote computer. You can use an existing user account for this purpose, but it is not recommended. 2. Create or choose a folder on the remote computer. By
  • HP PageWide XL 4100 | User Guide - Page 31
    You will now see file sharing enabled and Windows sharing on. The 'scanner user' can now access the folder and write files to it. Next, you sent by the printer. This is not the same email address that is used by HP Connected. ● Attachment size limit: The maximum size of a file attached to an email
  • HP PageWide XL 4100 | User Guide - Page 32
    (MFP only) The printer uses LDAP v3, the latest version of the Lightweight Directory Access Protocol (LDAP), which provides access to a network address book for scan-to-email purposes. To use LDAP, you need a printer firmware release dated January 2016 or later. The following instructions explain
  • HP PageWide XL 4100 | User Guide - Page 33
    4. Click Enable network contacts (use LDAP server). 5. Click the Add button to proceed to the LDAP configuration page. 6. In the LDAP server address box, enter the name of the LDAP server (for example, ldap.mycompany.com). If you do not know the LDAP server, contact the server administrator and
  • HP PageWide XL 4100 | User Guide - Page 34
    (see Configure the email server on page 25). The notification service is always turned on, but all specific notifications are turned off a USB flash drive. ● Firmware update from USB: Enable or disable firmware updates from a USB flash drive. ● Enable HP Connected Center connectivity. 28 Chapter
  • HP PageWide XL 4100 | User Guide - Page 35
    such as the HP Utility, HP SmartStream, and SDK for RIPs. ● Scan remote-control Web service (MFP only): Enable or disable Web services that are used Firmware Update configuration ● Enable or disable automatic downloading and/or installation of automatic firmware updates ● Restore an earlier firmware
  • HP PageWide XL 4100 | User Guide - Page 36
    to all printer settings, the job queue, information and service prints, and the printer log. ● Intermediate Lock: In addition to the Moderate Lock, denies access to the paper, ink supplies, maintenance options, and demo prints. Users can only view printer and supply information. ● Maximum Lock
  • HP PageWide XL 4100 | User Guide - Page 37
    at least the name and the email address. You can change the user access code, and the permission set, as follows: ● Admin user: The admin user has all access privileges granted and cannot be edited. ● Device user: The device user has some access privileges granted, which can be edited on the access
  • HP PageWide XL 4100 | User Guide - Page 38
    higher-level function: for example, Print from USB requires Print. NOTE: All users have at least guest permissions. NOTE: The Firmware Update function means, in this context, automatic firmware updates. To block firmware updates from a USB flash drive, you must use a specific setting that affects
  • HP PageWide XL 4100 | User Guide - Page 39
    TNhuemnubmebreorfoHf PprDinetesrisgnyojeuthparvienters supported (only one drivers available at http://www.hp.com/go/PageWideXL/drivers. Universal Windows driver for fleet of HP Designjet printers and Page wide XL series printers ENWW • Use this extended driver If managing a fleet of HP PageWide
  • HP PageWide XL 4100 | User Guide - Page 40
    quality options of the driver for different user roles. To install the tool, go to http://www.hp.com/go/pagewidexlseries/support/. If prompted, select your printer from the list. In the Software and Drivers section, click Software > Utility > UPD configuration tool > Download. For information about
  • HP PageWide XL 4100 | User Guide - Page 41
    to making its products and services accessible to people with disabilities. Other sources of information The following documents can be downloaded from http://www.hp.com/go/pagewidexlseries/support/manuals/: ● Introductory information ● User's guide ● Legal information ● Limited warranty The
  • HP PageWide XL 4100 | User Guide - Page 42
    2 Paper handling ● General information and tips ● Supported paper types ● Paper status ● Load paper ● Unload paper ● Paper options ● Store paper ● Cannot load paper ● Protect a paper type ● Paper jam 36 Chapter 2 Paper handling ENWW
  • HP PageWide XL 4100 | User Guide - Page 43
    General information and tips ● All paper widths must be between 279 mm (11 in) and 1016 mm (40 in), and the roll core must be 76 mm (3 in) in diameter. ● When handling photo paper, wear cotton gloves to avoid transferring oils onto the paper. ● Each drawer can be loaded with two paper rolls (front
  • HP PageWide XL 4100 | User Guide - Page 44
    paper types The following paper types are compatible with your printer. Supported HP papers Name Plain paper HP Universal Bond Paper, 3-in core HP Bright White Inkjet Paper, 3-in core HP Premium Bond Paper, 3-in core Coated paper Width Length Product number 16.5 in (420 mm) 18 in (457 mm
  • HP PageWide XL 4100 | User Guide - Page 45
    Heavyweight Coated Paper, 3-in core Poster paper HP Production Matte Poster Paper, 3-in core HP Production Satin Poster Paper, 3-in core HP Gloss Poster Paper, 3-in core Banner HP Matte Polypropylene, 3-in core Other supported paper types Plain papers Plain paper < 90 g/m² Plain paper
  • HP PageWide XL 4100 | User Guide - Page 46
    Poster papers ● Poster matte paper ● Poster satin paper ● Poster gloss paper ● Photo semi-gloss paper ● Blue-back paper Banner and sign ● Polypropylene ● Tyvek 135 g/m² Blueprint ● Blueprint Paper status The paper source displays the drawers in your printer, and one of the following status
  • HP PageWide XL 4100 | User Guide - Page 47
    the drawer is off, you can skip this step. 2. Open the drawer. WARNING! Do not stand on the drawer: the printer could fall over. CAUTION: MFP only: Do not leave the roll on top of the scanner. TIP: You can load more than one roll at the same time. TIP: Load
  • HP PageWide XL 4100 | User Guide - Page 48
    4. Move the hubs outwards (they are linked) to make room for the roll. 5. Place the roll into the drawer between the hubs, with the paper edge as shown. Do not load the roll at an angle, like this: 6. Slide the hubs back towards the center so that they engage with the roll. 42 Chapter 2 Paper
  • HP PageWide XL 4100 | User Guide - Page 49
    7. Ensure that the hubs are fitted tightly to the roll on both sides. 8. Important: Close the locking levers on the left and right hubs. 9. Feed the paper into the appropriate slot: the front slot for the front roll, the rear slot for the rear roll. TIP: The rear roll may need extra roll-ups to
  • HP PageWide XL 4100 | User Guide - Page 50
    11. If the paper edge is not straight and clean, you can cut it off with the appropriate button (there is a button for each roll in the drawer). When you press the button, the paper is advanced; when you release the button, the paper is cut. Remember to remove the cut strip of paper. 12. Close the
  • HP PageWide XL 4100 | User Guide - Page 51
    Unload paper 1. Ensure that the printer is not printing and that the lock light on the drawer is off. 2. Open the drawer. WARNING! Do not stand on the drawer: the printer could fall over. 3. Remove the paper from the feeding slot. 4. Open the locking levers on the left and right hubs. 5. Slide the
  • HP PageWide XL 4100 | User Guide - Page 52
    that the paper is attached to the core. ● Check that you follow the paper specifications. TIP: When loading rear rolls, you must feed more paper manually (about 40 cm, or 16 in) than with front rolls. 46 Chapter 2 Paper handling ENWW
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    just select the paper type explicitly when submitting the job from a printer driver or other job submission software. NOTE: If a protected paper type problem manually. The front panel starts the paper jam wizard to display where the jam occurs and how to fix it. Clear the paper jam as instructed
  • HP PageWide XL 4100 | User Guide - Page 54
    Paper jam in a drawer 1. Open the drawer in which the paper jam has occurred. 2. Cut the paper if necessary. 3. Open the front cover of the drawer. Areas where a jam may occur are identified with this label: 48 Chapter 2 Paper handling ENWW
  • HP PageWide XL 4100 | User Guide - Page 55
    not to cut yourself when moving the cutter. CAUTION: Do not dismantle the cutter assembly: refer it to qualified service personnel for servicing. 5. Remove the paper, cutting it manually if necessary. 6. Make sure there are no loose pieces of paper left in the drawer. 7. Close the front cover
  • HP PageWide XL 4100 | User Guide - Page 56
    8. Rewind the paper. 9. Cut off the leading edge of the paper if it has been damaged. 10. Rewind again and feed the paper into the slot. 11. Use the paper-cut button to cut the leading edge again. 12. Close the drawer. 13. Wait until the printer is ready for paper. 14. The printer resumes the job
  • HP PageWide XL 4100 | User Guide - Page 57
    Paper jam in the paper access front cover 1. Open the front cover. 2. Pull out the paper. CAUTION: Be careful to pull out only the paper and not the struts of the printer. 3. Cut the paper if necessary. IMPORTANT: Use scissors for this purpose, not a single blade. 4. Make sure there are no loose
  • HP PageWide XL 4100 | User Guide - Page 58
    Paper jam in the belts 1. Locate the top-stacker cover. 2. Open the top-stacker cover. 52 Chapter 2 Paper handling ENWW
  • HP PageWide XL 4100 | User Guide - Page 59
    3. Empty the top stacker. 4. Locate and pull the left handle to open the print-bar cover. 5. Remove any paper from the belts area. 6. Close the print-bar cover. ENWW Paper jam 53
  • HP PageWide XL 4100 | User Guide - Page 60
    7. Close the top-stacker cover. 8. Check that there is no paper in the output zone at the rear of the printer. Be careful with the pinchwheels. 9. Ensure that no pieces of paper are left in the printer. Paper jam in the top stacker 1. Locate the top-stacker cover. 54 Chapter 2 Paper handling ENWW
  • HP PageWide XL 4100 | User Guide - Page 61
    2. Open the top-stacker cover and remove the paper. 3. Close the top-stacker cover. ENWW Paper jam 55
  • HP PageWide XL 4100 | User Guide - Page 62
    4. Locate the top-stacker rear cover. 5. Open the top-stacker rear cover and remove the paper. 6. Close the top-stacker rear cover. 56 Chapter 2 Paper handling ENWW
  • HP PageWide XL 4100 | User Guide - Page 63
    7. Check that there is no paper in the output zone. Be careful with the pinchwheels. 8. Ensure that no pieces of paper are left in the printer. Paper jam in the folder input (HP F60, HP F70, and HP PageWide XL folders) 1. Lift the folder tray. 2. Remove the paper from the tray. ENWW Paper jam 57
  • HP PageWide XL 4100 | User Guide - Page 64
    3. Pull the paper to remove it from the printer. Be careful with the pinchwheels. 4. Ensure that no pieces of paper are left in the printer. 5. Close the folder tray. Paper jam in the no-fold tray (HP F60, HP F70, and HP PageWide XL folders) 58 Chapter 2 Paper handling ENWW
  • HP PageWide XL 4100 | User Guide - Page 65
    IMPORTANT: This operation must be performed by a service engineer or by someone else with appropriate training. 1. all pages of the job have been printed. Paper jam on the fan-folding path (HP F60, HP F70, and HP PageWide XL folders) 1. Try to remove the paper by pulling it from the no-fold tray.
  • HP PageWide XL 4100 | User Guide - Page 66
    from behind the folder. Open the fan-fold cover to stop the folder motor, and remove the paper. Paper jam on the cross-folding path (HP F60, HP F70, and HP PageWide XL folders) 1. Open the cross-folding cover. 60 Chapter 2 Paper handling ENWW
  • HP PageWide XL 4100 | User Guide - Page 67
    2. Remove the paper. CAUTION: Take care to avoid injury. 3. Close the cover. 4. Wait until the printer is ready for paper. 5. The printer resumes the job and automatically reprints any lost pages. However, you should check that all pages of the job have been printed. Paper jam in the high-capacity
  • HP PageWide XL 4100 | User Guide - Page 68
    4. Remove the paper from the high-capacity stacker. 5. Remove the paper from the printer. 6. Close the output module. 7. Reconnect the high-capacity stacker. 62 Chapter 2 Paper handling ENWW
  • HP PageWide XL 4100 | User Guide - Page 69
    job and automatically reprints any lost pages. However, you should check that all pages of the job have been printed. Paper jam in the scanner (MFP only) 1. Empty the top stacker. 2. Pull out the top stacker. 3. There is a small lever at the rear left of the scanner. Slide the lever up
  • HP PageWide XL 4100 | User Guide - Page 70
    6. Close the cover. 7. Close the top stacker. 8. The printer resumes the job and automatically reprints any lost pages. However, you should check that all pages of the job have been printed. 64 Chapter 2 Paper handling ENWW
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    3 Ink system ● Ink cartridges ● Print bar ● Cleaning container ● Maintenance cartridge ● Safe mode ENWW 65
  • HP PageWide XL 4100 | User Guide - Page 72
    yellow when the cartridge is almost out of ink, and turns red when the cartridge is empty or faulty. Ink cartridges require no maintenance or cleaning, but is not responding, but removing and reinserting it may solve the problem. ● Replace: The cartridge has been identified as faulty. It should be replaced
  • HP PageWide XL 4100 | User Guide - Page 73
    numbers PageWide Printer 400 ml C1Q57A C1Q58A C1Q59A C1Q60A C1Q61A C1Q62A C1Q63A C1Q64A C1Q65A C1Q66A C1Q67A C1Q68A HP 843A 400-ml Black Ink Cartridge HP 843A 400-ml Cyan Ink Cartridge HP 843A 400-ml Magenta Ink Cartridge HP 843A 400-ml Yellow Ink Cartridge HP 843B 400-ml Black Ink Cartridge HP
  • HP PageWide XL 4100 | User Guide - Page 74
    cartridge and push it in as far as it will go. 5. Follow the instructions in the front panel. 6. When you have replaced all cartridges that you want page is reprinted in full. HP recommends that you replace an empty cartridge with a new HP cartridge. See Ink cartridge part numbers on page 67.
  • HP PageWide XL 4100 | User Guide - Page 75
    to the cartridge, nor for any problems due to ink contamination. ● You will invalidate the instructions displayed on the front panel. If your cartridge is not an Original HP cartridge, HP date in the the ink cartridge information on the front panel. Ink cartridge troubleshooting 1. Check that you
  • HP PageWide XL 4100 | User Guide - Page 76
    when the ink cartridges contain a low level of ink. To maintain optimum print quality, the printheads are automatically tested at regular intervals, and automatically serviced when necessary. as faulty, but removing and reinserting it may perhaps solve the problem. 70 Chapter 3 Ink system ENWW
  • HP PageWide XL 4100 | User Guide - Page 77
    that the warranty conditions have been breached (for example, expired or non-HP ink has been used). You can check the warranty status in the printer of its life. Alternatively, a test print may indicate a printhead problem before the printer detects it. CAUTION: Avoid touching pins, leads,
  • HP PageWide XL 4100 | User Guide - Page 78
    1. Ensure that all ink cartridges are at least 25% full. 2. Start the printhead replacement from the front panel: tap 3. Locate the top-stacker cover. , then the Printhead tab, then Replace. 4. Open the top-stacker cover. 72 Chapter 3 Ink system ENWW
  • HP PageWide XL 4100 | User Guide - Page 79
    5. Locate and pull the left handle to open the print-bar cover. 6. Open the internal cover. 7. Pull the blue handle to open the latch. ENWW Print bar 73
  • HP PageWide XL 4100 | User Guide - Page 80
    8. Pull the latch to place it on the cover. 9. Extract the printhead, using the handle. 10. Slowly remove the protective caps from the new printhead in the order shown below. 74 Chapter 3 Ink system ENWW
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    11. Insert the new printhead in the correct orientation, clipping it into place. 12. Close the latch. ENWW Print bar 75
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    13. Close the blue handle. 14. Close the internal cover. 15. Close the print-bar cover. 76 Chapter 3 Ink system ENWW
  • HP PageWide XL 4100 | User Guide - Page 83
    ink system consumables. Printhead maintenance The printer and the maintenance cartridge clean the printheads automatically. Avoid removing printheads unnecessarily. Printhead troubleshooting cover. 5. If you still have problems when printing, see Print quality on page 146. ENWW Print bar 77
  • HP PageWide XL 4100 | User Guide - Page 84
    . The cleaning container is designed to keep the printer's waste ink from damaging the printer and dirtying its surroundings. In order to printer continues operating while the container is incorrectly installed or connected, HP will not be responsible for any resulting damage or cleaning expenses.
  • HP PageWide XL 4100 | User Guide - Page 85
    checks the installation. 7. Make sure that you comply with all applicable federal, state, and local regulations when disposing of ink system consumables. Cleaning container troubleshooting If the cleaning container is correctly installed but the printer does not detect it, first try taking it out
  • HP PageWide XL 4100 | User Guide - Page 86
    ink. The maintenance cartridge contains a roll of cloth, which is used to clean the printheads. It has a total capacity of 500 wipes (cleaning operations). A heavy user cartridge part number The HP 841 maintenance cartridge has an error, close the service door. 1. Remove the packaging from the new
  • HP PageWide XL 4100 | User Guide - Page 87
    3. When prompted by the front panel, open the maintenance cartridge door. IMPORTANT: When removing a maintenance cartridge, remember that it contains ink. Therefore, wear gloves and hold the cartridge by the handle. 4. To remove the maintenance cartridge, grip the handle and slide it out. 5. If you
  • HP PageWide XL 4100 | User Guide - Page 88
    Maintenance cartridge troubleshooting If the printer does not detect the maintenance cartridge that you have inserted, open the door and make sure the maintenance cartridge is correctly inserted. If this does not solve the problem, contact your support representative. 82 Chapter 3 Ink system ENWW
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    on the printer's front panel and by the Embedded Web Server and HP Utility. For optimal performance, use original HP ink cartridges. HP DesignJet printing systems, including original HP inks and printheads, are designed and engineered together to provide uncompromising print quality, consistency
  • HP PageWide XL 4100 | User Guide - Page 90
    4 Networking ● Introduction ● Control network protocols ● Front-panel menu items ● Link configuration methods ● Troubleshooting 84 Chapter 4 Networking ENWW
  • HP PageWide XL 4100 | User Guide - Page 91
    . The embedded Jetdirect print server supports connection to IEEE 802.3 10Base-T mode. However, you can manually configure the link using the printer's automatically sensed and user-specified settings HP Jetdirect Print Server Administrator's Guide for your print server model. ENWW Introduction 85
  • HP PageWide XL 4100 | User Guide - Page 92
    characters, used to identify the device. This name is listed on the HP Jetdirect configuration page. The default host name is NPIxxxxxx, where xxxxxx An address in the form 169.254.x.x is assigned automatically. Manual : Use the Manual Settings menu to configure TCP/ IPv4 parameters. This menu
  • HP PageWide XL 4100 | User Guide - Page 93
    .254.x.x is set. Legacy : The address 192.0.0.192 is set, consistent with older HP Jetdirect devices. Specify the IP address (n.n.n.n) of a Primary DNS Server. NOTE: This item appears only if Manual configuration is a higher priority than DHCP in the Config. Precedence table, configured through the
  • HP PageWide XL 4100 | User Guide - Page 94
    can be up to 255 octets. For some networks, you may need to contact your Independent Service Provider (ISP) for the proxy server address. Type the port number used by the proxy server for client support. The port number identifies the port reserved for proxy activity on your network, and can be
  • HP PageWide XL 4100 | User Guide - Page 95
    switch port. (A 1000T halfduplex selection is not supported.) 10T Half : 10 Mbps, half-duplex operation Link configuration methods The printer supports 10, 100, or 1000 Mbps hubs and switches that do not support auto-negotiation, the printer will is downloaded, for example, from a BootP
  • HP PageWide XL 4100 | User Guide - Page 96
    Check that the status indicator lights (LEDs) are providing proper status. See the HP Jetdirect Print Servers Administrator's Guide for your print server model to interpret and troubleshoot other messages. Reset network parameters If you accidentally misconfigured the printer's network settings
  • HP PageWide XL 4100 | User Guide - Page 97
    itself onto the network at the proper speed and communication mode. ● OFF: You must manually configure the link speed and communication mode using the front panel. Your settings must match those random or inexplicable errors (misplaced lines, partial graphics, and so on). ENWW Troubleshooting 91
  • HP PageWide XL 4100 | User Guide - Page 98
    action to resolve the problems. 6. If all else HP Utility on page 12. 2. Make sure your printer driver is available and working correctly for the HP DesignJet Utility in Windows. 3. From the front panel, tap , then Security > Web services troubleshooting on page 90. 92 Chapter 4 Networking ENWW
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    you experience low-performance network issues when using tools such as HP SmartStream or thirdparty RIPs, check that the RIP printing service and high-speed printing ports 9101 and 9102 are enabled in you can discard any issues caused by other network equipment. ENWW Troubleshooting 93
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    From HP SmartStream: See the HP SmartStream documentation at http://www.hp.com/go/ smartstreampagewidexl/manuals/. ● From a printer driver: Print different companies. See your RIP vendor's documentation. ● MFP only: Copy a file. See Scanning and copying (MFP only) on page 109. ● Print a file that
  • HP PageWide XL 4100 | User Guide - Page 101
    , we recommend installation using the install package that you can download from HP's website http://www.hp.com/go/ pagewidexlseries/support/drivers, so that all of the printer software is installed. Check and change main driver settings There are a relatively large number of print settings that
  • HP PageWide XL 4100 | User Guide - Page 102
    TIP: In general you are recommended to use the default settings unless you know that they do not meet your requirements. The printer will apply its own policies regarding roll and paper to choose the most suitable for your job. TIP: Windows only: If you intend to reuse a particular group of settings
  • HP PageWide XL 4100 | User Guide - Page 103
    The printer drivers support any accessories such as a stacker or folder connected to your printer. The printer's default output is also the driver's default output. However, from the driver you can change the output destination and other options such as the folding style, collation, and first or
  • HP PageWide XL 4100 | User Guide - Page 104
    need to enter the PIN. TIP: Define a user name and a job name in the job storage JPEG, HP-GL/2, RTL, PDF, or PostScript files into the printer's USB port. NOTE: To print PDF or PostScript a file to be printed. Multipage documents are supported only in PDF files; in this case, you can also select
  • HP PageWide XL 4100 | User Guide - Page 105
    ● Color options allows you to choose color or grayscale. ● Paper source allows you to specify printing on roll 1 or roll 2, or you can choose Save paper, which automatically chooses the narrowest roll on which the print will fit (if two rolls are loaded). NOTE: The printer setting Roll width
  • HP PageWide XL 4100 | User Guide - Page 106
    without needing any printer driver. There are a few limitations that you should bear in mind: ● The attached files to be printed must be in PDF, JPEG, or TIFF print-quality modes are for 1-pass printing (in contrast to HP DesignJet printers), several parameters such as print speed, color strategy,
  • HP PageWide XL 4100 | User Guide - Page 107
    If the image content is... B Large areas of uniform colors Text or lines on top of color backgrounds C Highly complex drawings with plenty of detail Recommended print mode Uniform areas High detail You will obtain... More uniform and saturated colors for longdistance viewing Smooth background with
  • HP PageWide XL 4100 | User Guide - Page 108
    6 Queue management ● Job queue introduction ● Job queue actions ● Job queue options ● Default printing preferences ● Job deletion ● Job queue in the Embedded Web Server 102 Chapter 6 Queue management ENWW
  • HP PageWide XL 4100 | User Guide - Page 109
    , rendered, printed, already printed, and so on. The scan queue (MFP only) includes jobs that are being scanned and jobs that have been scanned job is paused. NOTE: Sometimes, while printing, you may see a Self-servicing status, which means that the printer is performing some task such as paper
  • HP PageWide XL 4100 | User Guide - Page 110
    on hold. ● On hold for supplies: The printer needs paper, ink cartridge, printhead, cleaning container, or maintenance cartridge to be replaced. History today, yesterday, last week, and so on. ● Canceled: Canceled by the user. ● Failed: The job has failed for one or more reasons. Job queue
  • HP PageWide XL 4100 | User Guide - Page 111
    Print now If you want to upgrade a job in the queue to be printed immediately, interrupting the currently printing job, select the desired job and tap the Print now button. NOTE: To enable this action, tap now. in the home screen, then Job management and activate Enable print See job details Tap
  • HP PageWide XL 4100 | User Guide - Page 112
    job is not available for some reason: output disconnected, detached, full, not empty for a job that requires it to be empty, size/type/length not supported by that output, or folder is offline. 106 Chapter 6 Queue management ENWW
  • HP PageWide XL 4100 | User Guide - Page 113
    printed jobs, and whether to delete jobs on hold after a specified time. MFP only: You can also select whether or not to have a scan queue. can be modified for each job by driver, HP SmartStream, quickset, and so on. But the mirror option is not available in HP SmartStream or quickset; so, if it
  • HP PageWide XL 4100 | User Guide - Page 114
    To delete a job manually, select the job and tap Delete in the footer. To delete all jobs, tap the queue, while the cancel option cancels the job but leaves it in the queue, marked as Canceled by the user in the history category. To cancel a job, tap the job name on the list and then tap Cancel job
  • HP PageWide XL 4100 | User Guide - Page 115
    7 Scanning and copying (MFP only) ● Quicksets ● Scanning ● Copying ● Scanner preferences ● Scanner troubleshooting ● Scanner diagnostic plot ENWW 109
  • HP PageWide XL 4100 | User Guide - Page 116
    with some factory quicksets already defined, designed to support typical user requirements. Quicksets can be used for scan, copy, and print jobs. User quicksets Depending on the permissions set in your printer shown first. Scanning 1. Tap . 110 Chapter 7 Scanning and copying (MFP only) ENWW
  • HP PageWide XL 4100 | User Guide - Page 117
    2. Select the scan destination. ● Scan to USB flash drive ● Scan to network folder (if a network folder has been added) ● Scan to HP SmartStream folder (if installed) ● Scan to email (if an email server has been configured) 3. Select an appropriate quickset for your scan job. Any quickset can
  • HP PageWide XL 4100 | User Guide - Page 118
    result will be a single file containing all the scanned pages. When scanning a multipage document, insert the next page when prompted. 112 Chapter 7 Scanning and copying (MFP only) ENWW
  • HP PageWide XL 4100 | User Guide - Page 119
    ● Single-page: The result will be a single-page file for each scanned page. When scanning a single page, the document is automatically saved. If you insert another page, a new document is created. NOTE: By tapping you can show or hide the toolbar, show or hide the background removal setting, and
  • HP PageWide XL 4100 | User Guide - Page 120
    allows you to fine-tune the result of the smart background removal when it is on, or to set a manual level of background removal when smart removal is off, for any type of original. You can define these values be used to change dark grays to black. 114 Chapter 7 Scanning and copying (MFP only) ENWW
  • HP PageWide XL 4100 | User Guide - Page 121
    For example, if you are copying a brochure with a mixture of text and pictures, the text is ● Format allows you to set the file format to Single-page PDF, Multi-page PDF, JPG, Single-page TIFF, or Multi-page TIFF. NOTE: PDF file output is available only with the appropriate license. ● Compression
  • HP PageWide XL 4100 | User Guide - Page 122
    pages of the copy job is not available. - The input length is always automatic: you cannot set a manual value. - If you want to print an urgent job interrupting the job currently being printed, select Allow copy . 5. Tap Copy to continue. 116 Chapter 7 Scanning and copying (MFP only) ENWW
  • HP PageWide XL 4100 | User Guide - Page 123
    6. Insert the original, facing upwards. 7. In the next screen you can see a preview of each copied page and browse the thumbnails. NOTE: By tapping you can show or hide the toolbar, show or hide the background removal setting, and change the copy settings for the following pages. Change the
  • HP PageWide XL 4100 | User Guide - Page 124
    the resolution to 200, 300, or 600 dpi. ● Color options allows you to choose Black and white, Grayscale, or Color. 118 Chapter 7 Scanning and copying (MFP only) ENWW
  • HP PageWide XL 4100 | User Guide - Page 125
    of the smart background removal when it is on, or to set a manual level of background removal when smart removal is off, for any type of be used to change dark grays to black. For example, if you are copying a brochure with a mixture of text and pictures, the text is often digitized to a color that
  • HP PageWide XL 4100 | User Guide - Page 126
    PDF/A allows you to enable the PDF/A format for archiving. ● Enhanced colors allows you to capture enhanced colors when the Original paper type is White paper. Scanner troubleshooting page 131. Do not use any printed version of this guide to test the scanner, as the resolution of the MFP only) ENWW
  • HP PageWide XL 4100 | User Guide - Page 127
    (scratched or broken), call your support representative. 4. If the streaks MFP only) on page 155. NOTE: The problem of vertical streaks cannot always be solved, due to the technological limitations of CIS technology. HP their focus plane, at the price of a very limited depth of troubleshooting 121
  • HP PageWide XL 4100 | User Guide - Page 128
    if copying). It may also help to flatten the original manually as much as possible before scanning it again. NOTE: The problem of wrinkles cannot always be solved, due to the technological limitations of CIS technology. HP offers HD Scanners with CCD technology for higher quality requirements. If
  • HP PageWide XL 4100 | User Guide - Page 129
    kind of error usually appears. If the error appears outside these areas, call your support representative and report "line discontinuities within a CIS module". Small color differences between adjacent a serious scanner malfunction, as in the following example. ENWW Scanner troubleshooting 123
  • HP PageWide XL 4100 | User Guide - Page 130
    original 90 degrees before scanning it again. 2. If the problem persists, clean and calibrate the scanner as indicated in Maintenance on of the bars for neutral and vivid colors, call your support representative and report "small color differences between adjacent CIS modules copying (MFP only) ENWW
  • HP PageWide XL 4100 | User Guide - Page 131
    starting the job. 5. If you scanned to a PDF file, try opening the PDF file in Adobe Acrobat and saving it as a PDF/A file. For more information, see http://www. this effect, call your support representative and report "color fringing problem after calibration". ENWW Scanner troubleshooting 125
  • HP PageWide XL 4100 | User Guide - Page 132
    the original 90 degrees before scanning it again. 3. If the problem persists, analyze pattern 4 of the diagnostic plot. If you see the problem shown on the right, call your support representative and report a "vibration problem". Incorrect paper advance, skew during scanning, or horizontal wrinkles
  • HP PageWide XL 4100 | User Guide - Page 133
    problem persists, try to calibrate the scanner as indicated in Calibrate the scanner (MFP only) on page 160. If this operation fails, call your support If the problem persists, call your support representative and report a "vertical black band 20 cm wide". Scanner damages some originals HP is aware
  • HP PageWide XL 4100 | User Guide - Page 134
    MFP only) on page 160, and repeat your scan. Turn the original 90 degrees if possible before rescanning. 2. If the problem persists, analyze pattern 3, modules A through E, of the diagnostic plot. Call your support CAD image with a 1:100 scale, if user selects scale to 50%, the printed plot will
  • HP PageWide XL 4100 | User Guide - Page 135
    on A2 paper size, if user selects scale to fit on A3 are not supported. Nevertheless, to correct for this unavoidable problem, the scanner has a built the network folder or HP SmartStream (if installed as an accessory -network or scan-to-FTP folder (MFP only) on page 20), but the troubleshooting 129
  • HP PageWide XL 4100 | User Guide - Page 136
    may help you to locate and solve the problem. 1. Use the front panel to check the the scanning process. For JPEG and PDF scan jobs, you can also change your USB flash drive interface compatibility. Your system supports a Hi-Speed USB interface. Your USB flash Scanning and copying (MFP only) ENWW
  • HP PageWide XL 4100 | User Guide - Page 137
    To improve thin lines with low contrast at low resolution You can improve print quality at 200 or 300 dpi by using the following settings. Scan ● Background removal: 2 ● Black enhancement: 6 Copy ● Background removal: 2 ● Black enhancement: 6 ● Contrast: 0 Scanner diagnostic plot Prepare the
  • HP PageWide XL 4100 | User Guide - Page 138
    printed correctly, should look like this: If you see any problems, you should follow the recommended recovery procedure, all of which so that the generated file can be analyzed more easily by a remote support engineer if necessary. If you decide to scan the plot, first adjust (MFP only) ENWW
  • HP PageWide XL 4100 | User Guide - Page 139
    Load the diagnostic plot into the scanner input tray, making sure that the printed side of the plot is facing up. The black arrows on the diagnostic plot indicate the direction of loading. Make sure that the diagnostic plot is loaded without skew, and it is centered (that is, it covers the whole
  • HP PageWide XL 4100 | User Guide - Page 140
    8 Collection and finishing If you choose no specific job destination, prints are sent to the default output destination, which can be changed from the front panel. From the home screen, tap , then Output destination. ● Top stacker ● HP folders 134 Chapter 8 Collection and finishing ENWW
  • HP PageWide XL 4100 | User Guide - Page 141
    size. When stacking Natural Tracing Paper, use the supports attached to the top stacker (not recommended for destination > Top stacker. ● Printer driver: Go to the printer properties, select the Layout/Output output destination to Top stacker. ● HP SmartStream: Set the destination to Top
  • HP PageWide XL 4100 | User Guide - Page 142
    : To avoid problems due to the characteristics of some papers, in some cases you may need to collect printed jobs to continue printing. HP folders HP F60, HP F70, and HP PageWide Folders The HP folders fold printed sheets of paper, managing the printed sheet from end to end. They support roll sizes
  • HP PageWide XL 4100 | User Guide - Page 143
    the folder as the output destination and select the folding style. ● Printer driver: Go to the printer properties, select the Layout/Output tab, and to the front panel and tap , then Output destination > Printing from driver; from there you can assign one folding style to each predefine. Then,
  • HP PageWide XL 4100 | User Guide - Page 144
    orientation: Select this in the Layout/Output tab. There are some paper types that are not supported by the folder. You will see a warning if you try to send such a paper type to the folder. ● HP SmartStream: Set the destination to Folder, in the job preparation pane or in the settings pane
  • HP PageWide XL 4100 | User Guide - Page 145
    status ● Starting: The folder is initializing and not yet ready. ● Ready: The folder is ready to receive jobs, waiting for jobs, or receiving jobs. ENWW HP folders 139
  • HP PageWide XL 4100 | User Guide - Page 146
    ● Full: The cross-fold or no-fold tray has reached its full capacity. The printer finishes the current page, then stops printing. ● Error. In these cases, all jobs are put on hold for output. - Paper jam - Cover open - Folder not attached - Communication error (the cable is connected but there is no
  • HP PageWide XL 4100 | User Guide - Page 147
    B 210 × 297 mm TAB* 210 mm width, 297 mm height, with tabs ● DIN C 210 × 297 mm (compact fold) 210 mm width, 297 mm height ENWW HP folders 141
  • HP PageWide XL 4100 | User Guide - Page 148
    ● DIN B 210 × 305 mm* 210 mm width, 305 mm height AFNOR (HP F60, HP F70, and HP PageWide XL folders only) For AFNOR style, use DIN format rolls. Jobs should be submitted as A0 portrait, A1 landscape, or A3 landscape. ● AFNOR (297 × 210 mm)
  • HP PageWide XL 4100 | User Guide - Page 149
    to compensate automatically if the sheet width is exceeded. If the compensation is not successful, try choosing the DIN B 210 × 305 mm folding style. ENWW HP folders 143
  • HP PageWide XL 4100 | User Guide - Page 150
    for purchase. For more information, contact your support representative. Tab applicator (HP F60, HP F70, and HP PageWide XL folders only) ● When available, a folding style with tab application can be selected from HP SmartStream, the printer driver, USB flash drive, or Copy. ● During installation
  • HP PageWide XL 4100 | User Guide - Page 151
    5. Go to the job queue and release it. Troubleshooting ● Jams: If a paper jam is detected, the be calibrated. Contact your support representative. ● Communication problems: If the printer does should be white). If the problem persists, contact your support representative. How to improve productivity
  • HP PageWide XL 4100 | User Guide - Page 152
    9 Print quality ● General printing advice ● Optimize print quality app ● Print diagnostic plot ● Advanced options ● Enhanced printhead recovery ● Page length accuracy ● Manual printhead alignment 146 Chapter 9 Print quality ENWW
  • HP PageWide XL 4100 | User Guide - Page 153
    ink cartridges have not passed their expiration dates and are in good condition. ● Check the printhead status. ● If you have any pending calibration for a paper type, tap Calibrate Print Bar. If you still experience print-quality problems, you can follow a more hands-on print-quality troubleshooting
  • HP PageWide XL 4100 | User Guide - Page 154
    paper loaded into the printer. The print is divided into three parts. The top part is about print-bar and color calibration problems, the center is about alignment problems, and the bottom part is an illustration of the printhead positions that can be used as a reference. Check and recover print bar
  • HP PageWide XL 4100 | User Guide - Page 155
    Calibrate print bar Color variation in the bands in the top part of the plot indicates a possible problem in the color calibration. The central part of the plot indicates whether the print bar is correctly calibrated. The vertical lines indicate the boundaries of
  • HP PageWide XL 4100 | User Guide - Page 156
    Production Matte Polypropylene, 40 in (1016 mm) wide, for best results and least waste. NOTE: You are highly recommended to use HP Production Matte Polypropylene, 40 in (1016mm) wide, to calibrate the print bar. If you don't have this paper type, or uniform color is not very
  • HP PageWide XL 4100 | User Guide - Page 157
    plot to identify which printheads require cleaning and thus avoid waste of ink. You can select particular printheads for enhanced recovery. In the example below after Adjust manually. If the above procedures do not solve your problem, call your support representative. ENWW Advanced options 151
  • HP PageWide XL 4100 | User Guide - Page 158
    type. TIP: In some cases, Calibrate print bar by itself may be enough to correct defects. If not, try manual printhead alignment. TIP: However, if the results after manual printhead alignment are not satisfactory, you can use Calibrate print bar to restore automatic alignment. 152 Chapter 9 Print
  • HP PageWide XL 4100 | User Guide - Page 159
    of the printer ● Move or store the printer ● Move or store the folder ● Clean the scanner's glass plate (MFP only) ● Replace the scanner's glass plate (MFP only) ● Calibrate the scanner (MFP only) ● Replace the folder's tab reel ● Update the firmware ● Secure File Erase ● Disk Wipe ENWW 153
  • HP PageWide XL 4100 | User Guide - Page 160
    you start the HP Utility and select your printer, you see a page of information describing the status of the printer and its paper and ink supplies. ● If severity of each alert. You can tap an alert to get help in solving the problem. ● From a distance, you can get a quick idea of the printer status
  • HP PageWide XL 4100 | User Guide - Page 161
    in ink leaks and printer errors. In this case, HP recommends that you wait at least 3 hours before turning on the printer or installing the ink adjust its height and reconnect the cable. Clean the scanner's glass plate (MFP only) You are recommended to clean the scanner's glass plate periodically,
  • HP PageWide XL 4100 | User Guide - Page 162
    2. There is a small lever at the rear left of the scanner. Slide the lever up and open the scanner cover. WARNING! Do not lift the scanner while the scanner cover is open. Your fingers or hand may be trapped or crushed. 3. Gently wipe the glass plate and the surrounding area with a lint-free cloth
  • HP PageWide XL 4100 | User Guide - Page 163
    on the printer using the Power key. Replace the scanner's glass plate (MFP only) Over time, the condition of the glass plate can deteriorate. Small scratches on the surface of the glass can reduce image quality. Contact your support representative (see When you need help on page 171) to order a new
  • HP PageWide XL 4100 | User Guide - Page 164
    2. There is a small lever at the rear left of the scanner. Slide the lever up and open the scanner cover. WARNING! Do not lift the scanner while the scanner cover is open. Your fingers or hand may be trapped or crushed. 3. Unscrew 4 screws from the upper part if you intend to replace any of the
  • HP PageWide XL 4100 | User Guide - Page 165
    back the plastic tabs you removed earlier. 8. Put back and screw in the black metal piece you removed earlier. ENWW Replace the scanner's glass plate (MFP only) 159
  • HP PageWide XL 4100 | User Guide - Page 166
    explained in this guide. If you perform calibration successfully and still have concerns about the image quality, see Scanner troubleshooting on page 120 plate (MFP only) on page 155. 2. Go to the front panel and tap , then Scanner preferences > Calibrate scanner. 3. Follow the instructions in the
  • HP PageWide XL 4100 | User Guide - Page 167
    on). When the system has restarted, repeat the calibration. 6. If you cannot perform the calibration successfully in three consecutive attempts, call your support representative and report the error code that appears in the front panel. Replace the folder's tab reel Example video of a folder with
  • HP PageWide XL 4100 | User Guide - Page 168
    Illustration for folder with part number L3M58A Illustration for folder with part number L3M58B 3. Rotate the tab protector to remove it. Illustration for folder with part number L3M58A Illustration for folder with part number L3M58B 4. Remove the empty tabs. Illustration for folder with part
  • HP PageWide XL 4100 | User Guide - Page 169
    Illustration for folder with part number L3M58A Illustration for folder with part number L3M58B 6. Put back the tab protector. Illustration for folder with part number L3M58A Illustration for folder with part number L3M58B 7. Pull the upper lever. Illustration for folder with part number L3M58A
  • HP PageWide XL 4100 | User Guide - Page 170
    Illustration for folder with part number L3M58A Open the two parts as shown to pass the tab reel Illustration for folder with part number L3M58B Pass the tab between the wheels 9. Pass the tab reel by the path shown in the image. Illustration for folder with part number L3M58A Illustration for
  • HP PageWide XL 4100 | User Guide - Page 171
    asked for tabs but they do not appear on the folded jobs, open the cover and check that they are properly installed and that no problem has occurred. ENWW Replace the folder's tab reel 165
  • HP PageWide XL 4100 | User Guide - Page 172
    you have already downloaded to your own computer. ● Using the HP DesignJet Utility under Windows, click the Admin tab and then Firmware Update. ● Using the HP Utility under Mac OS X, click Firmware Update. ● Using HP Web Jetadmin, with which you can make manual firmware updates or request automatic
  • HP PageWide XL 4100 | User Guide - Page 173
    drive: Download the firmware file from http://www.hp.com/go/pagewidexlseries/ support/firmware/ (according to your printer model) into the USB flash drive and insert it into the Hi-Speed USB host port in the front panel. A firmware update assistant will appear on the front panel to guide you through
  • HP PageWide XL 4100 | User Guide - Page 174
    Disk Wipe Disk Wipe is the same as Secure File Erase (see Secure File Erase on page 167), except that it erases all temporary files, including old ones. The Disk Wipe configuration can be changed from Web JetAdmin or the Embedded Web Server (Setup > Security). NOTE: If you choose to erase the whole
  • HP PageWide XL 4100 | User Guide - Page 175
    How to order Contact your support representative (see When you need HP SmartStream software ● HP DesignJet SD Pro 44-in Scanner (G6H50B) ● HP DesignJet HD Pro 42-in Scanner (G6H51B) ● HP PageWide XL 4000/4100 Speed Upgrade Kit (K5H73A) (not available in America) ● HP PageWide XL PostScript/PDF
  • HP PageWide XL 4100 | User Guide - Page 176
    accessory. NOTE: Before installing the non-HP accessory, make sure it is connected to the printer (with cable and hooks) and switched on. Configure The following settings are available: ● Minimum gap between sheets. Range from 100 to 3000 milliseconds. ● Maximum supported speed. Range from 2 to 15
  • HP PageWide XL 4100 | User Guide - Page 177
    12 When you need help ● Request support ● Customer Self-Repair ● Service information ENWW 171
  • HP PageWide XL 4100 | User Guide - Page 178
    . If this is not the case, contact HP Support on the Web: http://www.hp.com/go/pagewidexlseries/ support/. Before calling your support representative, prepare for the call as follows: ● Review the troubleshooting suggestions in this guide. ● Review your software documentation, if relevant. ● Check
  • HP PageWide XL 4100 | User Guide - Page 179
    13 Retrieving printer usage information ● Get printer usage and accounting information ● Get usage information ● Get detailed job accounting information ENWW 173
  • HP PageWide XL 4100 | User Guide - Page 180
    status (successful, cancelled...), and the resources (ink and paper) used to process it. This information a Software Development Kit provided by HP. Get usage information Click on Depending on the contract you have with your support representative, print categories or paper types information
  • HP PageWide XL 4100 | User Guide - Page 181
    on standard paper - Premium quality image: Any content type printed on premium paper ● Scan usage: The copy and scan usage in m², and the total amount. ● Ink usage: The ink consumed by each cartridge in ml, and the total amount of ink consumed. ENWW Get usage information 175
  • HP PageWide XL 4100 | User Guide - Page 182
    to launch the usage information screen, then tap the Print usage report button. ● Tap , then Internal prints > Printer usage information > User information print > Print usage report. Get detailed job accounting information Accounting statistics with the Embedded Web Server 1. Access the Embedded
  • HP PageWide XL 4100 | User Guide - Page 183
    cases you are recommended to choose an email address already associated with the user name given in the previous step. See Turn usage information on and copies, the paper type and size, the amount of each color of ink used and various other attributes of the job. Accounting data are also provided
  • HP PageWide XL 4100 | User Guide - Page 184
    14 Printer specifications ● Functional specifications ● Physical specifications ● Memory specifications ● Power specifications ● Environmental specifications ● Acoustic specifications ● Speed specifications (Lines/Fast mode) 178 Chapter 14 Printer specifications ENWW
  • HP PageWide XL 4100 | User Guide - Page 185
    Functional specifications HP ink supplies Printheads Ink cartridges Eight CMYK printheads, each containing 25344 nozzles spaced at 1200 nozzles per inch Cartridges containing 400 ml of ink: black, cyan, magenta, yellow Paper sizes Roll width Roll diameter Roll core diameter Roll weight Sheet
  • HP PageWide XL 4100 | User Guide - Page 186
    Graphic languages supported Printer Languages PostScript PostScript, PDF, TIFF, JPEG Non-PostScript HP-GL/2, PCL 3 Win 51.30 in) Memory specifications Memory specifications (non-MFP) Physical DRAM Hard disk 8 GB 500 GB Memory specifications (MFP) Physical DRAM Hard disk 8 GB 500 GB Power
  • HP PageWide XL 4100 | User Guide - Page 187
    acoustic power HP PageWide XL 4000 HP PageWide XL 4100 ≤ 55 dB(A) ≤ 58 dB(A) ≤ 7.3 B(A) ≤ 7.6 B(A) ≤ 35 dB(A) ≤ 5.2 B(A) ≤ 16 dB(A) ≤ 3.4 B(A) Speed specifications (Lines/Fast mode) HP PageWide XL 4000: 8 D/A1 pages/min (12 D/A1 pages/min with speed update kit) HP PageWide XL 4100: 10
  • HP PageWide XL 4100 | User Guide - Page 188
    because when the printer starts it can diagnose the issue better and may be able to fix it automatically. If the problem persists after restarting, you should contact your support representative and be ready to give the numerical code from the error message. If the error message contains some other
  • HP PageWide XL 4100 | User Guide - Page 189
    10.2 onwards. It is used to discover services available on a local area network. It was ESD sensitive devices (such as the printhead or ink cartridges). Additionally, to reduce the generation of for compatibility with older Ethernet devices. Firmware Software that controls your printer's functionality
  • HP PageWide XL 4100 | User Guide - Page 190
    . HP-GL/2 HP Graphics Language 2: a language defined by HP to describe vector graphics. I/O Input/Output: this term describes the passing of data between one device and another. ICC The International Color Consortium, a group of companies that have agreed on a common standard for color profiles. Ink
  • HP PageWide XL 4100 | User Guide - Page 191
    of one or more colors from the corresponding ink cartridge(s) and deposits it on the paper, through a USB Universal Serial Bus: a standard serial bus designed to connect devices to computers. Your printer supports Hi-Speed USB (sometimes called USB 2.0). USB device port A square USB socket found on
  • HP PageWide XL 4100 | User Guide - Page 192
    11 disk wipe 168 DNS settings 87 driver preferences 34 drivers 33 E email address book configure 26 , secure 167 firewall status 88 firmware update 166 manual setup 20 folders 136 front panel 171 HP ePrint 100 HP Utility access 12 cannot access 92 I ink cartridge specification 179 ink cartridges
  • HP PageWide XL 4100 | User Guide - Page 193
    130 low-contrast thin lines 131 optimize 120 replace glass plate 157 slow scan 130 troubleshooting 120 scanning 110 secure file erase 167 security 28 network settings 88 service information 172 sleep mode 11 specifications acoustic 181 environmental 181 functional 179 graphic languages 180
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HP PageWide XL 4000/4100 Printer and MFP
User Guide