HP PageWide XL 5100 User Guide

HP PageWide XL 5100 Manual

Get HP PageWide XL 5100 PDF manuals and user guides View all HP PageWide XL 5100 manuals
Add to My Manuals
Save this manual to your list of manuals

HP PageWide XL 5100 manual content summary:

  • HP PageWide XL 5100 | User Guide - Page 1
    HP PageWide XL 5000/5100 MFP Blueprinter User Guide
  • HP PageWide XL 5100 | User Guide - Page 2
    to change without notice. The only warranties for HP products and services are set forth in the express warranty statement accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. HP shall not be liable for technical or editorial errors
  • HP PageWide XL 5100 | User Guide - Page 3
    ...7 Front panel ...8 HP Utility ...12 Embedded Web Server ...13 Turn the printer on and off ...14 Internal prints ...14 Preparing your printer ...15 Accessibility ...34 Other sources of information ...35 2 Paper handling ...36 General information and tips ...37 Supported paper types ...38 Paper
  • HP PageWide XL 5100 | User Guide - Page 4
    85 Troubleshooting ...85 5 Sending a job to print ...90 Print from the driver ...91 Print from a USB flash drive ...94 Print by email (HP ePrint and copying (MFP only) ...104 Quicksets ...105 Scanning ...105 Copying ...110 Scanner preferences ...115 Scanner troubleshooting ...115 Scanner diagnostic
  • HP PageWide XL 5100 | User Guide - Page 5
    How to order ...165 List of accessories ...165 Non-HP accessories ...166 12 When you need help ...167 Request support ...168 Customer Self-Repair ...168 Service information ...168 13 Retrieving printer usage information ...169 Get printer usage and accounting information ...170 Get usage information
  • HP PageWide XL 5100 | User Guide - Page 6
    vi ENWW
  • HP PageWide XL 5100 | User Guide - Page 7
    1 Introduction ● Welcome to your printer ● Safety precautions ● Main components ● Front panel ● HP Utility ● Embedded Web Server ● Turn the printer on and off ● Internal prints ● Preparing your printer ● Accessibility ● Other sources of information ENWW 1
  • HP PageWide XL 5100 | User Guide - Page 8
    pages in less time with a new standard of quality. Some major features: ● HP PageWide XL 5000 printer series: Print up to 14 A1 pages/min in black-and-white or blueprint (12 A1 pages/min on natural tracing paper). HP PageWide XL 5100 printer series: Print up to 20 A1 pages/min in black-and-white or
  • HP PageWide XL 5100 | User Guide - Page 9
    operate at hazardous voltages capable of causing death or serious personal injury. The printer uses one power cord. Unplug the power cord before servicing the printer. To avoid the risk of electric shock: ● The printer must be connected to earthed mains outlets only. ● Do not attempt to dismantle
  • HP PageWide XL 5100 | User Guide - Page 10
    on the nameplate. ● Use only the power cord supplied by HP with the printer. Do not use a damaged power cord. Do not use the servicing to qualified service personnel. ● Do not stand on the drawers: the printer could fall over. Light radiation hazard Light radiation is emitted from the beacon, ink
  • HP PageWide XL 5100 | User Guide - Page 11
    Ink handling HP recommends that you wear gloves when handling the ink maintenance cartridge or waste container. Warnings and cautions The following symbols are used in this manual to ensure the proper use of the printer and to prevent the printer from being damaged. Follow the instructions marked
  • HP PageWide XL 5100 | User Guide - Page 12
    gloves when handling the cleaning container. This label is located on the cleaning container and by the access to the service carriage. Do not use the drawers as stairs: the printer could overbalance. This label is located on the drawers. Do not touch the starwheels: they are fragile. This label is
  • HP PageWide XL 5100 | User Guide - Page 13
    Main components The following front and rear views of the printer illustrate the main components. Front view 1. Print bar 2. Front panel 3. Ink cartridges 4. Paper access front cover 5. Drawer 6. Maintenance cartridge Rear view 1. Output module 2. Paper output 3. Power switch and plug ENWW Main
  • HP PageWide XL 5100 | User Guide - Page 14
    . It can also be tilted to minimize reflections. It gives you complete control of your printer: from the front panel, you can view information about the printer, change printer settings, monitor printer status, and perform tasks such as supplies replacement and calibrations. The front panel displays
  • HP PageWide XL 5100 | User Guide - Page 15
    functions, depending on your printer model and accessories. MFP screen ● The all-app screen displays a list of all apps available in your printer, and the status of each of them. ● The widget screen enables you to monitor at a glance supplies such as ink and paper, the job currently being printed
  • HP PageWide XL 5100 | User Guide - Page 16
    soon: for example, it is almost out of ink or paper. When printing, the yellow light remains at the left, and a white moving light appears. Yellow light The printer can print, but there is something wrong. If the problem persists, contact your support representative. While printing, you will see
  • HP PageWide XL 5100 | User Guide - Page 17
    ● By inserting a page into the scanner (MFP only) ● By installing or uninstalling the high-capacity stacker The printer wakes up in several seconds, more quickly than options on page 11. Printer Monitoring (with the Print Spooler) and Remote Printer Management with the HP Utility and Web JetAdmin
  • HP PageWide XL 5100 | User Guide - Page 18
    to collectively as the HP Utility in this guide. ● Under Windows, start the HP DesignJet Utility from the icon on your taskbar or from Start > All Programs > HP > HP DesignJet Utility > HP DesignJet Utility. This launches the HP DesignJet Utility, showing the printers installed on your computer
  • HP PageWide XL 5100 | User Guide - Page 19
    server running inside the printer. You can use it to obtain printer information, manage settings and presets, install new firmware, and troubleshoot problems. Service engineers can use options. If you specify a language that it cannot support, it functions in English. ENWW Embedded Web Server 13
  • HP PageWide XL 5100 | User Guide - Page 20
    turn it back on, use the power switch at the rear. When the printer is powered back on, it takes about 3 minutes to initialize and check the print bar. Preparing the print bar takes about 75 seconds. However, if the printer has been off for 2 weeks or more, preparing the print bar could take up to
  • HP PageWide XL 5100 | User Guide - Page 21
    of ink used per color (the accuracy of these estimates is not guaranteed) - HP-GL/2 palette shows the color or grayscale definitions in the currently selected color palette - PostScript font list shows PostScript fonts available (PostScript printers only) - Print folder pattern ● Service information
  • HP PageWide XL 5100 | User Guide - Page 22
    not normally necessary, to change the settings manually; this can also be done remotely using printer's other settings remain unchanged. Connect a computer to the printer by network (Windows) The following instructions apply if you intend to print from software applications using a printer driver
  • HP PageWide XL 5100 | User Guide - Page 23
    front panel and tap . Note the mDNS service name of your printer. 2. Access the install package from HP's website: http://www.hp.com/go/pagewidexlseries/support/drivers. If prompted, select your printer from the list. 3. When the PageWide Printer window appears on your screen, click Software and
  • HP PageWide XL 5100 | User Guide - Page 24
    its own connectivity. Configure and troubleshoot the printer's connectivity and start benefitting from connecting your printer. If you are part of the HP Partner Link Pay-per-use service, remember to go to the Connectivity app and tap Printer services > Register new service in order to register the
  • HP PageWide XL 5100 | User Guide - Page 25
    is detected, you will be provided with a description of the problem and some possible solutions. Configure email printing through HP Connected The HP Connected service makes it easy to send jobs to your printer by attaching them to an email message. You must accept the "Connectivity agreement
  • HP PageWide XL 5100 | User Guide - Page 26
    , you must confirm the installation manually. ● Firmware update history: A list of firmware versions that have been installed in the printer. It is usually possible to reinstall the version immediately before the version that is currently installed, if you have some problem with the current version
  • HP PageWide XL 5100 | User Guide - Page 27
    Configuration in the Embedded Web Server 1. In the printer's Embedded Web Server, click the Setup tab and then Scan to network. See Embedded Web Server on page 13. Alternatively, in the HP Utility, click the Settings tab and then Scan to network. See HP Utility on page 12. 2. On the Scan to Network
  • HP PageWide XL 5100 | User Guide - Page 28
    to the network and you now want to use a different shared folder, click Modify. 4. The printer automatically checks that it can access the network folder. If not, see Cannot access the network folder or HP SmartStream (if installed as an accessory) on page 124. You can check at any later time that
  • HP PageWide XL 5100 | User Guide - Page 29
    5. Check the Share this folder box. 6. You need to ensure that the 'scanner user' has full read/write control over the shared folder. To do this, click Permissions and grant Full Control to the user (or to any suitable group that includes that user). ENWW Preparing your printer 23
  • HP PageWide XL 5100 | User Guide - Page 30
    file systems such as NTFS require this. The 'scanner user' can now access the folder and write files to it. Next, you must configure the printer to send scans to the folder. Example: Create a scan-to-network folder under Mac OS 1. Create a new user account for the 'scanner user' on the
  • HP PageWide XL 5100 | User Guide - Page 31
    email address will appear in the From: field of all the email messages sent by the printer. This is not the same email address that is used by HP Connected. ● Attachment size limit: The maximum size of a file attached to an email message. When you scan to email from the front panel
  • HP PageWide XL 5100 | User Guide - Page 32
    the email address book (MFP only) The printer uses LDAP v3, the latest printer firmware release dated January 2016 or later. The following instructions explain how to use LDAP to connect the printer and performing a new search. Printers that support LDAP also support the use of a standard outgoing
  • HP PageWide XL 5100 | User Guide - Page 33
    . 9. In the Path to start search (BaseDN, Search Root) box, enter the path to start searching the database (for example, o=mycompany.com). ENWW Preparing your printer 27
  • HP PageWide XL 5100 | User Guide - Page 34
    25. Turn email notifications on and off In order to receive email notifications from the printer, you must have configured the email server (see Configure the email server on page 25). The notification service is always turned on, but all specific notifications are turned off by default. You can
  • HP PageWide XL 5100 | User Guide - Page 35
    . ● Printer access control: Enable, disable, or change the administrator password. ● Printing & management Web services: Enable or disable Web services that are used by printing and management tools such as the HP Utility, HP SmartStream, and SDK for RIPs. ● Scan remote-control Web service (MFP only
  • HP PageWide XL 5100 | User Guide - Page 36
    Lock: In addition to the Minimum Lock, denies access to all printer settings, the job queue, information and service prints, and the printer log. ● Intermediate Lock: In addition to the Moderate Lock, denies access to the paper, ink supplies, maintenance options, and demo prints. Users can only view
  • HP PageWide XL 5100 | User Guide - Page 37
    the only available sign-in method is Local device, referring to local accounts that have access codes between 4 and 8 digits long, stored on the printer's hard disk. Device user accounts There are four available actions: ● New: Add a new user account. ● Edit: Edit the selected user account. ● Delete
  • HP PageWide XL 5100 | User Guide - Page 38
    password. To give the admin password, click the three dots in the upper right corner. Require account ID If you want to keep records of printer usage by different user accounts, you can set your printer to require an account ID for each job. 32 Chapter 1 Introduction ENWW
  • HP PageWide XL 5100 | User Guide - Page 39
    XL series printers • Use this extended driver If managing a fleet of HP PageWide printers and other LFP printers. • Universal windows driver version facilitate the installation and queue management of fleet in your network. • Within this driver you will have the HP-GL/2 Driver and PostScript Driver
  • HP PageWide XL 5100 | User Guide - Page 40
    which you can personalize DesignJet and PageWide XL Universal Printer Drivers (UPDs) by modifying the hp.com/go/pagewidexlseries/support/drivers/, Mac OS drivers are available through Apple Software update. Set Windows driver preferences You can change some default settings in your printer driver
  • HP PageWide XL 5100 | User Guide - Page 41
    to making its products and services accessible to people with disabilities. Other sources of information The following documents can be downloaded from http://www.hp.com/go/pagewidexlseries/support/manuals/: ● Introductory information ● User's guide ● Legal information ● Limited warranty The
  • HP PageWide XL 5100 | User Guide - Page 42
    2 Paper handling ● General information and tips ● Supported paper types ● Paper status ● Load paper ● Unload paper ● Paper options ● Store paper ● Cannot load paper ● Protect a paper type ● Paper jam 36 Chapter 2 Paper handling ENWW
  • HP PageWide XL 5100 | User Guide - Page 43
    photo paper, wear cotton gloves to avoid transferring oils onto the paper. ● Each drawer can be loaded with two paper rolls (front and rear). Your printer has one or two drawers: the second may be purchased as an accessory. The roll positions are numbered 1 and 2 in the top drawer, 3 and 4 in
  • HP PageWide XL 5100 | User Guide - Page 44
    paper types The following paper types are compatible with your printer. Supported HP papers Name Plain paper HP Universal Bond Paper, 3-in core HP Bright White Inkjet Paper, 3-in core HP Premium Bond Paper, 3-in core Coated paper Width Length Product number 16.5 in (420 mm) 18 in (457 mm
  • HP PageWide XL 5100 | User Guide - Page 45
    HP Universal Heavyweight Coated Paper, 3-in core Width 33.1 in (841 mm) 36 in (914 mm) 40 in (1016 mm) Length 300 ft (91 m) 300 ft (91 m) 300 ft (91 m) Product number L5C79A L5C80A L5C81A Other supported paper source displays the drawers in your printer, and one of the following status messages
  • HP PageWide XL 5100 | User Guide - Page 46
    lock light on the drawer is off, you can skip this step. 2. Open the drawer. WARNING! Do not stand on the drawer: the printer could fall over. CAUTION: MFP only: Do not leave the roll on top of the scanner. TIP: You can load more than one roll at the same time
  • HP PageWide XL 5100 | User Guide - Page 47
    4. Move the hubs outwards (they are linked) to make room for the roll. 5. Place the roll into the drawer between the hubs, with the paper edge as shown. Do not load the roll at an angle, like this: 6. Slide the hubs back towards the center so that they engage with the roll. ENWW Load paper 41
  • HP PageWide XL 5100 | User Guide - Page 48
    7. Ensure that the hubs are fitted tightly to the roll on both sides. 8. Important: Close the locking levers on the left and right hubs. 9. Feed the paper into the appropriate slot: the front slot for the front roll, the rear slot for the rear roll. TIP: The rear roll may need extra roll-ups to
  • HP PageWide XL 5100 | User Guide - Page 49
    front panel remembers the last paper type loaded in this position, in case that helps. 14. When you are ready, tap Finish and check. The printer checks the position, width, and length of the loaded paper. The width and length are displayed on the main screen. NOTE: If you do not
  • HP PageWide XL 5100 | User Guide - Page 50
    not printing and that the lock light on the drawer is off. 2. Open the drawer. WARNING! Do not stand on the drawer: the printer could fall over. 3. Remove the paper from the feeding slot. 4. Open the locking levers on the left and right hubs. 5. Slide the hubs to the
  • HP PageWide XL 5100 | User Guide - Page 51
    ● Ensure that you locked the hubs before feeding paper into the printer. ● Check that the paper is correctly fed into the printer. ● Check that the paper is not crumpled or warped, and that rolls, you must feed more paper manually (about 40 cm, or 16 in) than with front rolls. ENWW Store paper 45
  • HP PageWide XL 5100 | User Guide - Page 52
    job from a printer driver or other job printer detects a jam, it tries to resolve the issue automatically. If it cannot, it stops, and you must fix the problem manually. The front panel starts the paper jam wizard to display where the jam occurs and how to fix it. Clear the paper jam as instructed
  • HP PageWide XL 5100 | User Guide - Page 53
    Paper jam in a drawer 1. Open the drawer in which the paper jam has occurred. 2. Cut the paper if necessary. 3. Open the front cover of the drawer. Areas where a jam may occur are identified with this label: ENWW Paper jam 47
  • HP PageWide XL 5100 | User Guide - Page 54
    not to cut yourself when moving the cutter. CAUTION: Do not dismantle the cutter assembly: refer it to qualified service personnel for servicing. 5. Remove the paper, cutting it manually if necessary. 6. Make sure there are no loose pieces of paper left in the drawer. 7. Close the front cover
  • HP PageWide XL 5100 | User Guide - Page 55
    the slot. 11. Use the paper-cut button to cut the leading edge again. 12. Close the drawer. 13. Wait until the printer is ready for paper. 14. The printer resumes the job and automatically reprints any lost pages. However, you should check that all pages of the job have been printed
  • HP PageWide XL 5100 | User Guide - Page 56
    purpose, not a single blade. 4. Make sure there are no loose pieces of paper left. 5. Close the front cover. 6. Wait until the printer is ready for paper. 7. The printer resumes the job and automatically reprints any lost pages. However, you should check that all pages of the job have been printed
  • HP PageWide XL 5100 | User Guide - Page 57
    1. Make sure that the jam is not in the accessory interface. 2. If you have a folder installed, raise the folder tray. 3. Push the button to raise the output module. 4. Pull out the paper. CAUTION: Be careful not to touch the pinchwheels: they are sharp and can cut your fingers. ENWW Paper jam 51
  • HP PageWide XL 5100 | User Guide - Page 58
    5. Make sure there are no loose pieces of paper left. 6. Close the output module. 7. Wait until the printer is ready for paper. 8. The printer resumes the job and automatically reprints any lost pages. However, you should check that all pages of the job have been printed. Paper jam in
  • HP PageWide XL 5100 | User Guide - Page 59
    2. Pull out the paper. 3. Open the stacker. 4. Pull out the paper. 5. Close the rear cover. ENWW Paper jam 53
  • HP PageWide XL 5100 | User Guide - Page 60
    the job have been printed. Paper jam in the folder input (HP F60, HP F70, and HP PageWide XL folders) 1. Open the fan-fold cover to stop the folder motor and cut the power supply to it. 2. If necessary, cut the paper between the printer and the tray. 3. Remove the paper from the no-fold tray
  • HP PageWide XL 5100 | User Guide - Page 61
    , you should check that all pages of the job have been printed. Paper jam in the folder input (HP F40 Folder only) 1. Disengage the printer from the folder. 2. If necessary, cut the paper between the printer and the folder. 3. Remove the paper from the folder input. 4. Push the button to raise the
  • HP PageWide XL 5100 | User Guide - Page 62
    Paper jam in the no-fold tray (HP F60, HP F70, and HP PageWide XL folders) IMPORTANT: This operation must be performed by a service engineer or by someone else with appropriate training. 1. Open the top cover of the tray. 2. Cut the paper between the printer and the folder, if necessary. 56 Chapter
  • HP PageWide XL 5100 | User Guide - Page 63
    your hands. 5. Wait until the printer is ready for paper. 6. The printer resumes the job and automatically reprints any lost pages. However, you should check that all pages of the job have been printed. Paper jam on the fan-folding path (HP F60, HP F70, and HP PageWide XL folders) 1. Try to remove
  • HP PageWide XL 5100 | User Guide - Page 64
    Paper jam on the fan-folding path (HP F40 folder only) 1. Open the fan-folding cover. 2. of the folder. 7. Remove any remaining pieces of paper. 8. Wait until the printer is ready for paper. 9. The printer resumes the job and automatically reprints any lost pages. However, you should check that
  • HP PageWide XL 5100 | User Guide - Page 65
    Paper jam on the cross-folding path (HP F60, HP F70, and HP PageWide XL folders) 1. Open the cross-folding cover. 2. Remove the paper. CAUTION: Take care to avoid injury. 3. Close the cover. 4. Wait until the printer is ready for paper. 5. The printer resumes the job and automatically reprints any
  • HP PageWide XL 5100 | User Guide - Page 66
    Paper jam on the cross-folding path (HP F40 folder only) 1. Open the top cross-folding cover. 2. Remove the paper. CAUTION: Take care to avoid injury. 3. Close the top cross-folding cover. 4. If the jam is not resolved, open the lateral cross-folding cover. 60 Chapter 2 Paper handling ENWW
  • HP PageWide XL 5100 | User Guide - Page 67
    5. Remove the paper. CAUTION: Take care to avoid injury. 6. Close the cover. 7. Wait until the printer is ready for paper. 8. The printer resumes the job and automatically reprints any lost pages. However, you should check that all pages of the job have been printed. Paper jam in
  • HP PageWide XL 5100 | User Guide - Page 68
    4. Remove the paper from the high-capacity stacker. 5. Remove the paper from the printer. 6. Close the output module. 7. Reconnect the high-capacity stacker. 62 Chapter 2 Paper handling ENWW
  • HP PageWide XL 5100 | User Guide - Page 69
    8. Wait until the printer is ready for paper. 9. The printer resumes the job and automatically reprints any lost pages. However, you should check that all pages of the job have been printed. Paper jam in the scanner (MFP only) 1. There is a small lever at the rear left of the scanner. Slide the
  • HP PageWide XL 5100 | User Guide - Page 70
    3 Ink system ● Ink cartridges ● Print bar ● Cleaning container ● Maintenance cartridge ● Safe mode 64 Chapter 3 Ink system ENWW
  • HP PageWide XL 5100 | User Guide - Page 71
    blue 1, two digital blue 2, and one digital blue K. Below each ink cartridge, the printer has two LED indicators: a padlock and an inkdrop. ● The padlock is not responding, but removing and reinserting it may solve the problem. ● Replace: The cartridge has been identified as faulty. It should be replaced
  • HP PageWide XL 5100 | User Guide - Page 72
    F9J73A F9J74A HP 847B 400-ml Black Ink Cartridge HP 847B 400-ml B1 Ink Cartridge HP 847B 400-ml B2 Ink Cartridge Replace ink cartridges on ink cartridges from the front panel 1. Go to the front panel and tap , then the Ink cartridges tab, then Replace. If a cartridge runs out of ink, the printer
  • HP PageWide XL 5100 | User Guide - Page 73
    cartridge and push it in as far as it will go. 5. Follow the instructions in the front panel. 6. When you have replaced all cartridges that you want printer. In this case the printer warranty will not be valid for any printer repairs that are related to the cartridge, nor for any problems due to ink
  • HP PageWide XL 5100 | User Guide - Page 74
    http://www.hp.com/go/anticounterfeit. 3. If you proceed, the front panel displays a series of warning messages. When the process is finished, the front panel gives the usual ink cartridge display, but the cartridge does not report its ink level. NOTE: Dynamic security enabled printer. Only intended
  • HP PageWide XL 5100 | User Guide - Page 75
    serviced when necessary. This takes a little time and can occasionally delay printing. When a printhead eventually needs to be replaced, the front panel will display a message. The printer , but removing and reinserting it may perhaps solve the problem. ● Remove: The printhead needs to be removed.
  • HP PageWide XL 5100 | User Guide - Page 76
    that the warranty conditions have been breached (for example, expired or non-HP ink has been used). You can check the warranty status in the printer information app. See the limited warranty document provided with your printer for details of the warranty implications. Printhead part number The
  • HP PageWide XL 5100 | User Guide - Page 77
    5. Open the top cover with both hands by pressing the side buttons. 6. Open the print-bar cover. 7. Identify the printhead(s) that you want to replace. NOTE: You can replace more than one printhead at a time. 8. Pull up the printhead handle. ENWW Print bar 71
  • HP PageWide XL 5100 | User Guide - Page 78
    sure to keep them in the right order. 11. Slowly remove the protective caps from the new printhead in the order shown below. 72 Chapter 3 Ink system ENWW
  • HP PageWide XL 5100 | User Guide - Page 79
    the handle. 16. Close the top cover. 17. If you have a top stacker, close it. 18. Tap Continue and wait about 32 minutes while the printer performs automatic calibrations and checks. 19. Make sure that you comply with all applicable federal, state, and local regulations when disposing of
  • HP PageWide XL 5100 | User Guide - Page 80
    have problems when printing, see Print quality on page 144. Cleaning container The cleaning container is a replaceable part that collects waste ink in liquid form, with a capacity of about 2 liters. The cleaning container is designed to keep the printer's waste ink from damaging the printer and
  • HP PageWide XL 5100 | User Guide - Page 81
    ● Almost full: This is estimated by the printer. ● Full: The printer has stopped printing. It will continue after the cleaning container has been replaced. Cleaning container part number The HP 841 cleaning container has the part number F9J47A. Replace the cleaning container 1. At the front panel,
  • HP PageWide XL 5100 | User Guide - Page 82
    regulations when disposing of ink system consumables. Cleaning container troubleshooting If the cleaning container is correctly installed but the printer does not detect Almost finished ● Finished Maintenance cartridge part number The HP 841 maintenance cartridge has the part number F9J48A. Replace
  • HP PageWide XL 5100 | User Guide - Page 83
    do not become dry. If the front panel shows an error, close the service door. 1. Remove the packaging from the new maintenance cartridge. 2. Start door. IMPORTANT: When removing a maintenance cartridge, remember that it contains ink. Therefore, wear gloves and hold the cartridge by the handle. 4.
  • HP PageWide XL 5100 | User Guide - Page 84
    Maintenance cartridge troubleshooting If the printer does not detect the maintenance cartridge that you have inserted, open the door and make sure the maintenance cartridge is correctly inserted. If this does not solve the problem, contact your support representative. 78 Chapter 3 Ink system ENWW
  • HP PageWide XL 5100 | User Guide - Page 85
    is in operation when the icon is displayed on the printer's front panel and by the Embedded Web Server and HP Utility. For optimal performance, use original HP ink cartridges. HP DesignJet printing systems, including original HP inks and printheads, are designed and engineered together to provide
  • HP PageWide XL 5100 | User Guide - Page 86
    4 Networking ● Introduction ● Control network protocols ● Front-panel menu items ● Link configuration methods ● Troubleshooting 80 Chapter 4 Networking ENWW
  • HP PageWide XL 5100 | User Guide - Page 87
    manually configure the link using the printer's front panel, or through other configuration tools once network communication is established. The printer can support the embedded Telnet server, see the HP Jetdirect Print Server Administrator's Guide for your print server model. ENWW Introduction 81
  • HP PageWide XL 5100 | User Guide - Page 88
    method that TCP/IPv4 parameters will be configured on the HP Jetdirect print server. Bootp : Use BootP (Bootstrap Protocol Manual ) Configure parameters directly from the printer control panel: IP Address : The unique IP address of the printer (n.n.n.n). Subnet Mask : The subnet mask for the printer
  • HP PageWide XL 5100 | User Guide - Page 89
    .254.x.x is set. Legacy : The address 192.0.0.192 is set, consistent with older HP Jetdirect devices. Specify the IP address (n.n.n.n) of a Primary DNS Server. NOTE: This item appears only if Manual configuration is a higher priority than DHCP in the Config. Precedence table, configured through the
  • HP PageWide XL 5100 | User Guide - Page 90
    can be up to 255 octets. For some networks, you may need to contact your Independent Service Provider (ISP) for the proxy server address. Type the port number used by the proxy server for client support. The port number identifies the port reserved for proxy activity on your network, and can be
  • HP PageWide XL 5100 | User Guide - Page 91
    100 Mbps. 1000TX Full : 1000 Mbps, full-duplex operation. Link configuration methods The printer supports 10, 100, or 1000 Mbps network link speeds using full-duplex or half-duplex from a BootP or DHCP server ● Network management tools such as HP Web Jetadmin ENWW Link configuration methods 85
  • HP PageWide XL 5100 | User Guide - Page 92
    lights (LEDs) are providing proper status. See the HP Jetdirect Print Servers Administrator's Guide for your print server model to interpret and troubleshoot other messages. Reset network parameters If you accidentally misconfigured the printer's network settings, they can be reset to factory
  • HP PageWide XL 5100 | User Guide - Page 93
    configure the link setting to match the port configuration of the network hub or switch. For manual configuration methods, see Link configuration methods on page 85. Turn the printer off, then on again, to re-initialize the setting. 5. Print an IO Configuration page and check link settings. Item
  • HP PageWide XL 5100 | User Guide - Page 94
    the action to resolve the problems. 6. If all else fails, turn the printer off and on again with the power key on the front panel. Cannot access the printer from the HP Utility 1. If you have not done so already, read HP Utility on page 12. 2. Make sure your printer driver is available and working
  • HP PageWide XL 5100 | User Guide - Page 95
    configured in the printer, network performance may HP SmartStream or thirdparty RIPs, check that the RIP printing service test connecting the computer to the printer directly, using a normal Ethernet (Cat5e router. In this configuration, the printer and the computer should both automatically change
  • HP PageWide XL 5100 | User Guide - Page 96
    HP SmartStream: See the HP SmartStream documentation at http://www.hp.com/go/ smartstreampagewidexl/manuals/. ● From a printer driver: printer. RIP software is available from various different companies. See your RIP vendor's documentation. ● MFP only: Copy a file. See Scanning and copying (MFP only
  • HP PageWide XL 5100 | User Guide - Page 97
    , we recommend installation using the install package that you can download from HP's website http://www.hp.com/go/ pagewidexlseries/support/drivers, so that all of the printer software is installed. Check and change main driver settings There are a relatively large number of print settings that you
  • HP PageWide XL 5100 | User Guide - Page 98
    TIP: In general you are recommended to use the default settings unless you know that they do not meet your requirements. The printer will apply its own policies regarding roll and paper to choose the most suitable for your job. TIP: Windows only: If you intend to reuse a
  • HP PageWide XL 5100 | User Guide - Page 99
    The printer drivers support any accessories such as a stacker or folder connected to your printer. The printer's default output is also the driver's default output. However, from the driver you can change the output destination and other options such as the folding style, collation, and first or
  • HP PageWide XL 5100 | User Guide - Page 100
    containing one or more TIFF, JPEG, HP-GL/2, RTL, PDF, or PostScript files into the printer's USB port. NOTE: To print PDF or PostScript file printed are indicated with . 3. Select a file to be printed. Multipage documents are supported only in PDF files; in this case, you can also select a page to
  • HP PageWide XL 5100 | User Guide - Page 101
    which the print will fit (if two rolls are loaded). NOTE: The printer setting Roll width selection has two values: Print on same width only > HP Connected > HP ePrint connectivity. You can also configure HP ePrint from the front panel's HP Connected screen. When enabled, the HP ePrint
  • HP PageWide XL 5100 | User Guide - Page 102
    use, you can do so from http://www.hpconnected.com. In this way, you can print from anywhere with an Internet connection, without needing any printer driver. There are a few limitations that you should bear in mind: ● The attached files to be printed must be in PDF, JPEG, or TIFF formats. ● The
  • HP PageWide XL 5100 | User Guide - Page 103
    6 Queue management ● Job queue introduction ● Job queue actions ● Job queue options ● Default printing preferences ● Job deletion ● Job queue in the Embedded Web Server ENWW 97
  • HP PageWide XL 5100 | User Guide - Page 104
    rendered, printed, already printed, and so on. The scan queue (MFP only) includes jobs that are being scanned and jobs that have been scanned NOTE: Sometimes, while printing, you may see a Self-servicing status, which means that the printer is performing some task such as paper type change or print
  • HP PageWide XL 5100 | User Guide - Page 105
    an account ID to be used for the job. ● On hold: Recovered job: After a printer recovery, some jobs that were not printed are kept on hold. ● On hold for supplies: The printer needs paper, ink cartridge, printhead, cleaning container, or maintenance cartridge to be replaced. History ● Printed: In
  • HP PageWide XL 5100 | User Guide - Page 106
    are suitable for the job, the roll is chosen according to your preferences. ● Increase productivity: To increase the productivity of the printer. - Job autorotation: The printer can rotate a job automatically in order to save paper. ● Automatic roll selection: When the job arrives with the roll not
  • HP PageWide XL 5100 | User Guide - Page 107
    . ● Print anyway (the least restrictive option): Print on whatever paper is loaded. The printer will choose the roll to print according to the following criteria: first where the page fits to be empty, size/type/length not supported by that output, or folder is offline. ENWW Job queue actions 101
  • HP PageWide XL 5100 | User Guide - Page 108
    to delete jobs on hold after a specified time. MFP only: You can also select whether or not to driver, HP SmartStream, quickset, and so on. But the mirror option is not available in HP SmartStream or quickset; so, if it is activated, all jobs printed by any path, except from the printer driver
  • HP PageWide XL 5100 | User Guide - Page 109
    To delete a job manually, select the job and tap Delete in the footer. To delete all jobs, the Embedded Web Server from any computer with an Internet connection, by entering the IP address of the printer in your Web browser; the job queue is shown by default in the first window that appears. The
  • HP PageWide XL 5100 | User Guide - Page 110
    7 Scanning and copying (MFP only) ● Quicksets ● Scanning ● Copying ● Scanner preferences ● Scanner troubleshooting ● Scanner diagnostic plot 104 Chapter 7 Scanning and copying (MFP only) ENWW
  • HP PageWide XL 5100 | User Guide - Page 111
    values defined, which helps you to be more efficient and is convenient for inexpert users. Factory quicksets The printer comes with some factory quicksets already defined, designed to support typical user requirements. Quicksets can be used for scan, copy, and print jobs. User quicksets Depending on
  • HP PageWide XL 5100 | User Guide - Page 112
    to USB flash drive ● Scan to network folder (if a network folder has been added) ● Scan to HP SmartStream folder (if installed) ● Scan to email (if an email server has been configured) 3. Select an quickset permanently, tap , then Manage quicksets. 106 Chapter 7 Scanning and copying (MFP only) ENWW
  • HP PageWide XL 5100 | User Guide - Page 113
    4. Insert the original, facing upwards. 5. Pick up the original when the scanner releases it. TIP: To release the page, you can select automatic release in the quickset settings, or keep the original on hold until you tap Release page or insert a new original. 6. One of the most useful options is
  • HP PageWide XL 5100 | User Guide - Page 114
    , a list of the available loaded rolls (Roll width), or a fixed list of standard sizes, by width and length (Standard size). 108 Chapter 7 Scanning and copying (MFP only) ENWW
  • HP PageWide XL 5100 | User Guide - Page 115
    Grayscale (color option). Detailed background removal allows you to fine-tune the result of the smart background removal when it is on, or to set a manual level of background removal when smart removal is off, for any type of original. You can define these values on a scale of darker to lighter
  • HP PageWide XL 5100 | User Guide - Page 116
    often digitized to a color that we may see as black but is really a dark gray. When the printer receives this gray text, it may be printed with a halftone pattern, meaning scattered dots instead of solid black the scan queue. Copying 1. Tap . 110 Chapter 7 Scanning and copying (MFP only) ENWW
  • HP PageWide XL 5100 | User Guide - Page 117
    jobs in the queue. - The option of deleting pages of the copy job is not available. - The input length is always automatic: you cannot set a manual value. - If you want to print an urgent job interrupting the job currently being printed, select Allow copy to interrupt current print job. NOTE: When
  • HP PageWide XL 5100 | User Guide - Page 118
    to set the content type to White paper, Photo paper, Old/recycled paper, Translucent paper, Blueprint, or Ammonia/old blueprint. 112 Chapter 7 Scanning and copying (MFP only) ENWW
  • HP PageWide XL 5100 | User Guide - Page 119
    ● Blueprints invert allows you to invert blueprints (or not). ● Auto-release original allows you to auto-release the page once scanned. ● Input size allows you to set the input size page to Automatic, Custom size, a list of the available loaded rolls (Roll width), or a fixed list of standard sizes,
  • HP PageWide XL 5100 | User Guide - Page 120
    the smart background removal when it is on, or to set a manual level of background removal when smart removal is off, for any type of we may see as black but is really a dark gray. When the printer receives this gray text, it may be printed with a halftone pattern, meaning copying (MFP only) ENWW
  • HP PageWide XL 5100 | User Guide - Page 121
    to select the paper output from those available to the printer. ● Folding style allows you to select the folding style paper type is White paper. Scanner troubleshooting In this section the most common defects Do not use any printed version of this guide to test the scanner, as the resolution of
  • HP PageWide XL 5100 | User Guide - Page 122
    damaged (scratched or broken), call your support representative. 4. If the streaks remain, MFP only) on page 152. NOTE: The problem of vertical streaks cannot always be solved, due to the technological limitations of CIS technology. HP within their focus plane, at the price of a very limited depth of
  • HP PageWide XL 5100 | User Guide - Page 123
    manually as much as possible before scanning it again. NOTE: The problem of wrinkles cannot always be solved, due to the technological limitations of CIS technology. HP , call your support representative and report a "line discontinuities" error after calibration. ENWW Scanner troubleshooting 117
  • HP PageWide XL 5100 | User Guide - Page 124
    kind of error usually appears. If the error appears outside these areas, call your support representative and report "line discontinuities within a CIS module". Small color differences between adjacent malfunction, as in the following example. 118 Chapter 7 Scanning and copying (MFP only) ENWW
  • HP PageWide XL 5100 | User Guide - Page 125
    the original 90 degrees before scanning it again. 2. If the problem persists, clean and calibrate the scanner as indicated in Maintenance on of the bars for neutral and vivid colors, call your support representative and report "small color differences between adjacent CIS modules troubleshooting 119
  • HP PageWide XL 5100 | User Guide - Page 126
    Color fringing The problem called "color it again. 2. If the problem persists, clean and calibrate the and check whether the problem disappears. 3. If the problem still persists, you support representative and report "color fringing problem after calibration". 120 Chapter 7 Scanning and copying
  • HP PageWide XL 5100 | User Guide - Page 127
    If the problem persists, restart the scanner by turning it off and on again. If you find an error message on the front panel during this operation, call your support representative and report the error message. If no error message appears, try repeating your scan. ENWW Scanner troubleshooting 121
  • HP PageWide XL 5100 | User Guide - Page 128
    problem persists, try to calibrate the scanner as indicated in Calibrate the scanner (MFP only) on page 157. If this operation fails, call your support If the problem persists, call your support representative and report a "vertical black band 20 cm wide". Scanner damages some originals HP is aware
  • HP PageWide XL 5100 | User Guide - Page 129
    your printer. Then calibrate the scanner, as indicated in Calibrate the scanner (MFP only) on page 157, and repeat your scan. Turn the original 90 degrees if possible before rescanning. 2. If the problem persists, analyze pattern 3, modules A through E, of the diagnostic plot. Call your support
  • HP PageWide XL 5100 | User Guide - Page 130
    not supported. correct for this unavoidable problem, the scanner has a network folder or HP SmartStream (if installed as an MFP only) on page 20), but the printer cannot access it, try the following suggestions: ● Check that you have filled in each field correctly. ● Check that the printer
  • HP PageWide XL 5100 | User Guide - Page 131
    network, using the printer's logon credentials. ● Check that the printer and the remote computer may help you to locate and solve the problem. 1. Use the front panel to check USB flash drive interface compatibility. Your system supports a Hi-Speed USB interface. Your USB Scanner troubleshooting 125
  • HP PageWide XL 5100 | User Guide - Page 132
    Once the correct paper is loaded, if this paper permits color calibration then we recommend color-calibrating the printer. You can print the diagnostic plot from the front panel: tap Image-quality maintenance > Scanner IQ plot look like this: 126 Chapter 7 Scanning and copying (MFP only) ENWW
  • HP PageWide XL 5100 | User Guide - Page 133
    problems, you should follow the recommended recovery procedure, all of which are available by tapping , then Image-quality maintenance at the front panel. Once the printer the generated file can be analyzed more easily by a remote support engineer if necessary. If you decide to scan the plot,
  • HP PageWide XL 5100 | User Guide - Page 134
    diagnostic plot for future use We recommend saving the diagnostic plot with the maintenance sheet, in the solid tube provided. 128 Chapter 7 Scanning and copying (MFP only) ENWW
  • HP PageWide XL 5100 | User Guide - Page 135
    8 Collection and finishing If you choose no specific job destination, prints are sent to the default output destination, which can be changed from the front panel. From the home screen, tap , then Output destination. ● Top stacker ● High-capacity stacker ● HP folders ● Basket ENWW 129
  • HP PageWide XL 5100 | User Guide - Page 136
    Paper, use the supports attached to the top stacker (not recommended for other paper types). By default, the printer cuts the paper after stacker. ● Printer driver: Go to the printer properties, select the Layout/Output tab, and change the output destination to Top stacker. ● HP SmartStream: Set
  • HP PageWide XL 5100 | User Guide - Page 137
    coming from the end of a roll. ● Collection required: To avoid problems due to the characteristics of some papers, in some cases you may need on density and weight. It can handle all paper types accepted by the printer. The accessory roof should be horizontal, unless you are printing on natural
  • HP PageWide XL 5100 | User Guide - Page 138
    Output is now detached from printer. Please reposition. You cannot print until the stacker is mechanically reconnected. HP folders HP F60, HP F70, and HP PageWide Folders The HP folders fold printed sheets of paper, managing the printed sheet from end to end. They support roll sizes up to 36
  • HP PageWide XL 5100 | User Guide - Page 139
    fold tray. HP F40 Folder The HP F40 Folder folds printed sheets of paper, managing the printed sheet from end to end. It supports roll sizes a job to the folder NOTE: While the folder is installed, it is the printer's default output device. If you submit a job without specifying a folding style, the
  • HP PageWide XL 5100 | User Guide - Page 140
    USB flash drive, or copying, you will be able to select the folder as the output destination and select the folding style. ● Printer driver: Go to the printer properties, select the Layout/Output tab, and change the output destination to Folder. The first time you use the folder, you must specify
  • HP PageWide XL 5100 | User Guide - Page 141
    orientation: Select this in the Layout/Output tab. There are some paper types that are not supported by the folder. You will see a warning if you try to send such a paper type to the folder. ● HP SmartStream: Set the destination to Folder, in the job preparation pane or in the settings pane
  • HP PageWide XL 5100 | User Guide - Page 142
    NOTE: The folded dimensions are not shown if they are unknown at this point. The green rectangle in the preview indicates which part of the page will be on top after folding. If the page contains some header or summary information describing its contents, you may want to ensure that this is in the
  • HP PageWide XL 5100 | User Guide - Page 143
    ● Full: The cross-fold or no-fold tray has reached its full capacity. The printer finishes the current page, then stops printing. ● Error. In these cases, all jobs are put on hold for of prints and keeping them in one stack, either in plastic jackets or in envelopes/ folders. ENWW HP folders 137
  • HP PageWide XL 5100 | User Guide - Page 144
    DIN ● DIN A 190+20 × 297 mm (with binding edge)* 190 mm width, 20 mm margin, 297 mm height ● DIN B 210 × 297 mm (back panel covered)* 210 mm width, 297 mm height ● DIN B 198 × 297 mm TAB* 198 mm width, 297 mm height, with tabs ● DIN B 210 × 297 mm TAB* 210 mm width, 297 mm height, with tabs ● DIN C
  • HP PageWide XL 5100 | User Guide - Page 145
    ● DIN B 210 × 305 mm* 210 mm width, 305 mm height AFNOR (HP F60, HP F70, and HP PageWide XL folders only) For AFNOR style, use DIN format rolls. Jobs should be submitted as A0 portrait, A1 in width, 11 in height Fan fold only ● ● Fan fold only (210 mm) Fan fold only 9 in ENWW HP folders 139
  • HP PageWide XL 5100 | User Guide - Page 146
    Others ● 185 + 25 × 297 mm (with binding edge) 180 mm width, 25 mm margin, 297 mm height ● ARCH 9 × 12 in 9 in width, 12 in height ● Mailer 7.5 × 10 in 7.5 in width, 10 in height ● Inverse DIN (210 × 297 mm) 210 mm width, 297 mm height The title block will be shown as follows when unfolded: For
  • HP PageWide XL 5100 | User Guide - Page 147
    for purchase. For more information, contact your support representative. Tab applicator (HP F60, HP F70, and HP PageWide XL folders only) ● When available, a folding style with tab application can be selected from HP SmartStream, the printer driver, USB flash drive, or Copy. ● During installation
  • HP PageWide XL 5100 | User Guide - Page 148
    the document you are inserting. 5. Go to the job queue and release it. Troubleshooting ● Jams: If a paper jam is detected, the front panel will notify you. your support representative. ● Communication problems: If the printer does not recognize the folder, try to switch off the printer and folder
  • HP PageWide XL 5100 | User Guide - Page 149
    , you must collect the print in order to continue printing. If you send long pages to the basket, you are recommended to stand by the printer to prevent the prints from falling on the floor or causing jams. The illustration below shows the basket ready for use. The illustration below shows
  • HP PageWide XL 5100 | User Guide - Page 150
    9 Print quality ● General printing advice ● Optimize print quality app ● Print diagnostic plot ● Calibrate print bar ● Advanced options ● Enhanced printhead recovery ● Page length accuracy ● Manual printhead alignment 144 Chapter 9 Print quality ENWW
  • HP PageWide XL 5100 | User Guide - Page 151
    printing advice When you have any print-quality problem: ● To achieve the best performance from your printer, use only genuine manufacturer's supplies and accessories, whose reliability and performance have been thoroughly tested to give trouble-free performance and best-quality prints. ● Make sure
  • HP PageWide XL 5100 | User Guide - Page 152
    that the selected paper type is the same as the paper loaded into the printer. The print is divided into three parts. The top part is about print-bar and color calibration problems, the center is about alignment problems, and the bottom part is an illustration of the printhead positions that can be
  • HP PageWide XL 5100 | User Guide - Page 153
    16 minutes and uses about 1.3 m (51 in) of paper. 4. After the calibration, the printer uses the results to calculate calibrations for all other paper types. If the print-bar calibration fails with run specific custom calibrations to solve particular kinds of problems. ENWW Calibrate print bar 147
  • HP PageWide XL 5100 | User Guide - Page 154
    to identify which printheads require cleaning and thus avoid waste of ink. You can select particular printheads for enhanced recovery. In the the printer by entering an incorrect error value after Adjust manually. If the above procedures do not solve your problem, call your support representative.
  • HP PageWide XL 5100 | User Guide - Page 155
    your paper type. TIP: In some cases, Calibrate print bar by itself may be enough to correct defects. If not, try manual printhead alignment. TIP: However, if the results after manual printhead alignment are not satisfactory, you can use Calibrate print bar to restore automatic alignment. ENWW
  • HP PageWide XL 5100 | User Guide - Page 156
    status ● Clean the exterior of the printer ● Move or store the printer ● Move or store the high-capacity stacker ● Move or store the folder ● Clean the scanner's glass plate (MFP only) ● Replace the scanner's glass plate (MFP only) ● Calibrate the scanner (MFP only) ● Replace the folder's tab reel
  • HP PageWide XL 5100 | User Guide - Page 157
    status You can check the current status of the printer in various ways: ● If you start the HP Utility and select your printer, you see a page of information describing the status of the printer and its paper and ink supplies. ● If you access the Embedded Web Server, you see information about the
  • HP PageWide XL 5100 | User Guide - Page 158
    printer parts and cartridges and can result in ink leaks and printer errors. In this case, HP recommends that you wait at least 3 hours before turning on the printer or installing the ink corridors, call your support representative. This should be done by trained service personnel. Disconnect the
  • HP PageWide XL 5100 | User Guide - Page 159
    Clean the scanner's glass plate (MFP only) You are recommended to clean the scanner's glass plate periodically, depending on how often you use the scanner. 1. Turn off the printer using the Power key at the front, then also turn off the power switch at the rear and disconnect the power cable. 2.
  • HP PageWide XL 5100 | User Guide - Page 160
    water and then wrung dry. A suitable cloth is provided with the printer. CAUTION: Do not use abrasives, acetone, benzene or fluids that contain glass plate and clean it on both sides. See Replace the scanner's glass plate (MFP only) on page 155. ● Clean the pressure rollers and the feed rollers. 5.
  • HP PageWide XL 5100 | User Guide - Page 161
    's glass plate (MFP only) Over time, the condition of the glass plate can deteriorate. Small scratches on the surface of the glass can reduce image quality. Contact your support representative (see When you need help on page 167) to order a new glass plate. 1. Turn off the printer using the Power
  • HP PageWide XL 5100 | User Guide - Page 162
    3. Unscrew 4 screws from the upper part if you intend to replace any of the three upper glasses; or unscrew the 4 screws of the lower part for the two lower glasses. 4. Remove the black metal piece (upper or lower as appropriate), and the plastic tabs next to the glass you intend to remove. 5.
  • HP PageWide XL 5100 | User Guide - Page 163
    explained in this guide. If you perform calibration successfully and still have concerns about the image quality, see Scanner troubleshooting on page 115 plate (MFP only) on page 152. 2. Go to the front panel and tap , then Scanner preferences > Calibrate scanner. 3. Follow the instructions in the
  • HP PageWide XL 5100 | User Guide - Page 164
    is not dirty, wrinkled, scratched or folded before calibrating the scanner. If necessary, call your support representative and ask for a new maintenance sheet. If calibration fails 1. Ensure that the printer is turned on and ready for normal operation. 2. Ensure that the scanner is working correctly
  • HP PageWide XL 5100 | User Guide - Page 165
    Illustration for folder with part number L3M58A Illustration for folder with part number L3M58B 3. Rotate the tab protector to remove it. Illustration for folder with part number L3M58A Illustration for folder with part number L3M58B 4. Remove the empty tabs. Illustration for folder with part
  • HP PageWide XL 5100 | User Guide - Page 166
    Illustration for folder with part number L3M58A Illustration for folder with part number L3M58B 6. Put back the tab protector. Illustration for folder with part number L3M58A Illustration for folder with part number L3M58B 7. Pull the upper lever. Illustration for folder with part number L3M58A
  • HP PageWide XL 5100 | User Guide - Page 167
    Illustration for folder with part number L3M58A Open the two parts as shown to pass the tab reel Illustration for folder with part number L3M58B Pass the tab between the wheels 9. Pass the tab reel by the path shown in the image. Illustration for folder with part number L3M58A Illustration for
  • HP PageWide XL 5100 | User Guide - Page 168
    are properly installed and that no problem has occurred. Update the firmware The printer's various functions are controlled by firmware that resides in the printer. From time to time firmware updates will be available from HP. These updates increase the printer's functionality, enhance its features
  • HP PageWide XL 5100 | User Guide - Page 169
    OS X, click Firmware Update. ● Using HP Web Jetadmin, with which you can make manual firmware updates or request automatic updates. ● Using a USB flash drive: Download the firmware file from http://www.hp.com/go/pagewidexlseries/ support/firmware/ (according to your printer model) into the USB flash
  • HP PageWide XL 5100 | User Guide - Page 170
    HP's free Web-based print management software: see http://www.hp.com/go/webjetadmin. If you have difficulty in using Secure File Erase from Web JetAdmin, contact your support the whole hard disk, you may be asked to restart the printer several times during the process, which will take about 6 hours
  • HP PageWide XL 5100 | User Guide - Page 171
    How to order Contact your support representative (see When you need printer is upgraded forever. ● HP PageWide XL Drawer (CZ318A) ● HP PageWide XL High-Capacity Stacker (CZ319A) ● HP PageWide XL Top Stacker (CZ320A) ● HP PageWide XL Folder with Tab Applicator (L3M58A) ● HP F70 Folder (K5H75A) ● HP
  • HP PageWide XL 5100 | User Guide - Page 172
    accessory. NOTE: Before installing the non-HP accessory, make sure it is connected to the printer (with cable and hooks) and switched on. Configure The following settings are available: ● Minimum gap between sheets. Range from 100 to 3000 milliseconds. ● Maximum supported speed. Range from 2 to 15
  • HP PageWide XL 5100 | User Guide - Page 173
    12 When you need help ● Request support ● Customer Self-Repair ● Service information ENWW 167
  • HP PageWide XL 5100 | User Guide - Page 174
    you bought the printer. If this is not the case, contact HP Support on the Web: http://www.hp.com/go/pagewidexlseries/ support/. Before calling your support representative, prepare for the call as follows: ● Review the troubleshooting suggestions in this guide. ● Review your software documentation
  • HP PageWide XL 5100 | User Guide - Page 175
    13 Retrieving printer usage information ● Get printer usage and accounting information ● Get usage information ● Get detailed job accounting information ENWW 169
  • HP PageWide XL 5100 | User Guide - Page 176
    resources (ink and paper) used to process it. This information can be accessed from the printer's front panel a Software Development Kit provided by HP. Get usage information Click on Depending on the contract you have with your support representative, print categories or paper types information
  • HP PageWide XL 5100 | User Guide - Page 177
    type printed on premium paper - Blueprint: Any content type printed on blueprint paper ● Scan usage: The copy and scan usage in m², and the total amount. ● Ink usage: The ink consumed by each cartridge in ml, and the total amount of
  • HP PageWide XL 5100 | User Guide - Page 178
    home screen: ● Tap to launch the usage information screen, then tap the Print usage report button. ● Tap , then Internal prints > Printer usage information > User information print > Print usage report. Get detailed job accounting information Accounting statistics with the Embedded Web Server
  • HP PageWide XL 5100 | User Guide - Page 179
    or client. If someone sends a job without providing an account ID, the printer will hold the unidentified job in the queue without printing it until an copies, the paper type and size, the amount of each color of ink used and various other attributes of the job. Accounting data are also provided
  • HP PageWide XL 5100 | User Guide - Page 180
    14 Printer specifications ● Functional specifications ● Physical specifications ● Memory specifications ● Power specifications ● Environmental specifications ● Acoustic specifications ● Speed specifications (Lines/Fast mode) 174 Chapter 14 Printer specifications ENWW
  • HP PageWide XL 5100 | User Guide - Page 181
    Functional specifications HP ink supplies Printheads Ink cartridges Eight CMYK printheads, each containing 25344 nozzles spaced at 1200 nozzles per inch Cartridges containing 400 ml of ink: 1 black, 1 B2, 2 B1 Paper sizes Roll width Roll diameter Roll core diameter Roll weight Sheet width (
  • HP PageWide XL 5100 | User Guide - Page 182
    supported Printer Languages PostScript PostScript, PDF, TIFF, JPEG Non-PostScript HP-GL/2, PCL 3 Win Physical specifications Printer specifications Memory specifications (MFP) Physical DRAM Hard disk 8 GB 500 GB Power specifications Printer power specifications (5100) Input voltage Input
  • HP PageWide XL 5100 | User Guide - Page 183
    80% RH, depending on paper type Printer environmental specifications Operating temperature Recommended operating temperature dB(A) ≤ 3.4 B(A) Speed specifications (Lines/Fast mode) HP PageWide XL 5000: 14 D/A1 pages/min HP PageWide XL 5100: 20 D/A1 pages/min ENWW Environmental specifications 177
  • HP PageWide XL 5100 | User Guide - Page 184
    fix it automatically. If the problem persists after restarting, you should contact your support representative and be ready to give the numerical code from the error message. If the error message contains some other recommended action, follow the printer's instructions. 178 Chapter 15 Front-panel
  • HP PageWide XL 5100 | User Guide - Page 185
    Mac OS X from version 10.2 onwards. It is used to discover services available on a local area network. It was originally known as Rendezvous. grounded part of the printer (mainly metal parts) before handling ESD sensitive devices (such as the printhead or ink cartridges). Additionally, to reduce
  • HP PageWide XL 5100 | User Guide - Page 186
    which ink is deposited onto the paper. Paper A thin, flat material made to be written or printed on; most commonly made from fibers of some kind which are pulped, dried and pressed. Platen The flat surface within the printer over which the paper passes while it is being printed on. Printer driver
  • HP PageWide XL 5100 | User Guide - Page 187
    Printhead A removable printer component that takes ink of one or more colors from the corresponding ink cartridge(s) and deposits it on the Bus: a standard serial bus designed to connect devices to computers. Your printer supports Hi-Speed USB (sometimes called USB 2.0). USB device port A square USB
  • HP PageWide XL 5100 | User Guide - Page 188
    folder configure 20 functional specifications 175 G graphic languages 176 H hard disk specification 176 help 167 HP ePrint 95 HP Utility access 12 cannot access 88 I ink cartridge specification 175 ink cartridges 65 internal prints 14 IP address 83 IPSEC status 84 IPV6 settings 83 J job deletion
  • HP PageWide XL 5100 | User Guide - Page 189
    from driver 91 print from USB flash drive 94 print modes 96 print next 99 print now 100 print quality 144 printer calibration 147 printer software Mac OS X uninstall 18 Windows uninstall 17 printer status 151 printer's main components 7 printhead specification 175 printhead alignment 147 manual 149
  • 1
  • 2
  • 3
  • 4
  • 5
  • 6
  • 7
  • 8
  • 9
  • 10
  • 11
  • 12
  • 13
  • 14
  • 15
  • 16
  • 17
  • 18
  • 19
  • 20
  • 21
  • 22
  • 23
  • 24
  • 25
  • 26
  • 27
  • 28
  • 29
  • 30
  • 31
  • 32
  • 33
  • 34
  • 35
  • 36
  • 37
  • 38
  • 39
  • 40
  • 41
  • 42
  • 43
  • 44
  • 45
  • 46
  • 47
  • 48
  • 49
  • 50
  • 51
  • 52
  • 53
  • 54
  • 55
  • 56
  • 57
  • 58
  • 59
  • 60
  • 61
  • 62
  • 63
  • 64
  • 65
  • 66
  • 67
  • 68
  • 69
  • 70
  • 71
  • 72
  • 73
  • 74
  • 75
  • 76
  • 77
  • 78
  • 79
  • 80
  • 81
  • 82
  • 83
  • 84
  • 85
  • 86
  • 87
  • 88
  • 89
  • 90
  • 91
  • 92
  • 93
  • 94
  • 95
  • 96
  • 97
  • 98
  • 99
  • 100
  • 101
  • 102
  • 103
  • 104
  • 105
  • 106
  • 107
  • 108
  • 109
  • 110
  • 111
  • 112
  • 113
  • 114
  • 115
  • 116
  • 117
  • 118
  • 119
  • 120
  • 121
  • 122
  • 123
  • 124
  • 125
  • 126
  • 127
  • 128
  • 129
  • 130
  • 131
  • 132
  • 133
  • 134
  • 135
  • 136
  • 137
  • 138
  • 139
  • 140
  • 141
  • 142
  • 143
  • 144
  • 145
  • 146
  • 147
  • 148
  • 149
  • 150
  • 151
  • 152
  • 153
  • 154
  • 155
  • 156
  • 157
  • 158
  • 159
  • 160
  • 161
  • 162
  • 163
  • 164
  • 165
  • 166
  • 167
  • 168
  • 169
  • 170
  • 171
  • 172
  • 173
  • 174
  • 175
  • 176
  • 177
  • 178
  • 179
  • 180
  • 181
  • 182
  • 183
  • 184
  • 185
  • 186
  • 187
  • 188
  • 189
HP PageWide XL 5000/5100 MFP Blueprinter
User Guide