HP PageWide XL 8000 User guide

HP PageWide XL 8000 Manual

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  • HP PageWide XL 8000 | User guide - Page 1
    HP PageWide XL 8000 Blueprinter User Guide
  • HP PageWide XL 8000 | User guide - Page 2
    set forth in the express warranty statement accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. HP shall not be liable for technical or editorial errors or omissions contained herein. Trademarks Adobe®, Acrobat®, Adobe Photoshop®, and
  • HP PageWide XL 8000 | User guide - Page 3
    ...7 Front panel ...8 HP Utility ...12 Embedded Web Server ...13 Turn the printer on and off ...14 Internal prints ...14 Preparing your printer ...15 Accessibility ...27 Other sources of information ...28 2 Paper handling ...29 General information and tips ...30 Supported paper types ...31 Paper
  • HP PageWide XL 8000 | User guide - Page 4
    ...75 Troubleshooting ...75 5 Sending a job to print ...80 Print from the driver ...81 Print from a USB flash drive ...84 Print by email (HP ePrint) Manual printhead alignment ...115 9 Maintenance ...116 Check printer status ...117 Clean the exterior of the printer ...117 Move or store the printer
  • HP PageWide XL 8000 | User guide - Page 5
    Update the firmware ...123 Secure File Erase ...124 Disk Wipe ...125 10 Accessories ...126 How to order ...126 List of accessories ...126 Non-HP accessories ...126 11 When you need help ...128 Request support ...129 Customer Self-Repair ...129 Service information ...129 12 Retrieving printer usage
  • HP PageWide XL 8000 | User guide - Page 6
    vi ENWW
  • HP PageWide XL 8000 | User guide - Page 7
    1 Introduction ● Welcome to your printer ● Safety precautions ● Main components ● Front panel ● HP Utility ● Embedded Web Server ● Turn the printer on and off ● Internal prints ● Preparing your printer ● Accessibility ● Other sources of information ENWW 1
  • HP PageWide XL 8000 | User guide - Page 8
    folder, up to six rolls, and dual ink supplies with auto-switch. ● Minimize downtime with proven HP PageWide technology for high-volume print production. ● Competitive cost of operation. ● Reduce complexity, eliminate manual steps, and prevent errors with an automated end-to-end digital workflow
  • HP PageWide XL 8000 | User guide - Page 9
    operate at hazardous voltages capable of causing death or serious personal injury. The printer uses one power cord. Unplug the power cord before servicing the printer. To avoid the risk of electric shock: ● The printer must be connected to earthed mains outlets only. ● Do not attempt to dismantle
  • HP PageWide XL 8000 | User guide - Page 10
    ● Do not try to dismantle the cutter assembly: refer servicing to qualified service personnel. ● Do not stand on the drawers: the printer could fall over. Light radiation hazard Light radiation is emitted from the beacon, ink level indicators, paper drawer indicators, and formatter status indicators
  • HP PageWide XL 8000 | User guide - Page 11
    Ink handling HP recommends that you wear gloves when handling the ink maintenance cartridge or waste container. Warnings and cautions The following symbols are used in this manual to ensure the proper use of the printer and to prevent the printer from being damaged. Follow the instructions marked
  • HP PageWide XL 8000 | User guide - Page 12
    Label Explanation Do not use the drawers as stairs: the printer could overbalance. This label is located on the drawers. capacity stacker. NOTE: The final label position and its size on the printer may vary slightly, but labels should always be visible and close to the potential risk area. 6
  • HP PageWide XL 8000 | User guide - Page 13
    Main components The following front and rear views of the printer illustrate the main components. Front view 1. Print bar 2. Front panel 3. Ink cartridges 4. Paper access front cover 5. Drawer 6. Maintenance cartridge Rear view 1. Output module 2. Paper output 3. Power switch and plug ENWW Main
  • HP PageWide XL 8000 | User guide - Page 14
    printer, change printer settings, monitor printer status, and perform tasks such as supplies replacement and calibrations. The front panel displays alerts (warning and error screen with a graphical user interface. 3. A loudspeaker. 4. The Power key, with which you can turn the printer on or off, or
  • HP PageWide XL 8000 | User guide - Page 15
    and accessories. Non-MFP screen ● The all-app screen displays a list of all apps available in your printer, and the status of each of them. ● The widget screen enables you to monitor at a glance supplies such as ink and paper, the job currently being printed, and the job queue. ENWW Front panel 9
  • HP PageWide XL 8000 | User guide - Page 16
    soon: for example, it is almost out of ink or paper. When printing, the yellow light remains at the left, and a white moving light appears. Yellow light The printer can print, but there is something wrong. If the problem persists, contact your support representative. While printing, you will see
  • HP PageWide XL 8000 | User guide - Page 17
    blinks. To change the time that elapses before sleep mode, see Change system options on page 11. Printer Monitoring (with the Print Spooler) and Remote Printer Management with the HP Utility and Web JetAdmin continue to be available during sleep mode. Some remote management tasks offer the option
  • HP PageWide XL 8000 | User guide - Page 18
    Mac OS X, launch the HP Utility from your Dock shortcut or by clicking Applications > HP > HP Utility. This launches the HP Utility, showing the printers installed on your computer. When you select your printer in the left pane, everything that appears in the right pane is specific to that printer
  • HP PageWide XL 8000 | User guide - Page 19
    server running inside the printer. You can use it to obtain printer information, manage settings and presets, install new firmware, and troubleshoot problems. Service engineers can use options. If you specify a language that it cannot support, it functions in English. ENWW Embedded Web Server 13
  • HP PageWide XL 8000 | User guide - Page 20
    turn it back on, use the power switch at the rear. When the printer is powered back on, it takes about 3 minutes to initialize and check the print bar. Preparing the print bar takes about 75 seconds. However, if the printer has been off for 2 weeks or more, preparing the print bar could take up to
  • HP PageWide XL 8000 | User guide - Page 21
    of ink used per color (the accuracy of these estimates is not guaranteed) - HP-GL/2 palette shows the color or grayscale definitions in the currently selected color palette - PostScript font list shows PostScript fonts available (PostScript printers only) - Print folder pattern ● Service information
  • HP PageWide XL 8000 | User guide - Page 22
    a working network configuration for most networks. The printer's other settings remain unchanged. Connect a computer to the printer by network (Windows) The following instructions apply if you intend to print from software applications using a printer driver. See Sending a job to print on page
  • HP PageWide XL 8000 | User guide - Page 23
    package from HP's website: http://www.hp.com/go/pagewidexlseries/support/drivers. If prompted, select your printer from the list. 3. When the PageWide Printer window appears on your screen, click Software and drivers. 4. Select Windows or Mac OS X software, and choose which specific software you
  • HP PageWide XL 8000 | User guide - Page 24
    Continue and do the setup manually in your System Preferences later on. Click Continue. 7. Continue following the instructions on the screen. Uninstall the printer software (Mac OS X) During the previous installation step, you have the option to install the HP Uninstaller application in your system
  • HP PageWide XL 8000 | User guide - Page 25
    Connectivity menu: You can enable or disable HP Connected for this printer, or completely remove it from the HP Connected service. ● Printer code: You can view or renew the printer code. ● Email address: You can view the printer's email address. ● HP Connected jobs: You can decide whether jobs
  • HP PageWide XL 8000 | User guide - Page 26
    the new firmware, you must confirm the installation manually. ● Firmware update history: A list of firmware versions that have been installed in the printer. It is usually possible to reinstall the version immediately before the version that is currently installed, if you have some problem with the
  • HP PageWide XL 8000 | User guide - Page 27
    firmware updates from a USB flash drive. ● User sessions: Enable or disable automatic log-out after 1, 3, or 5 minutes. ● EWS: Enable or disable the Embedded Web Server. ● Printer access control: Enable, disable, or change the administrator password. ● Printing & management Web services: Enable
  • HP PageWide XL 8000 | User guide - Page 28
    settings, the job queue, information and service prints, and the printer log. ● Intermediate Lock: In addition to the Moderate Lock, denies access to the paper, ink supplies, maintenance options, and demo prints. Users can only view printer and supply information. ● Maximum Lock: Denies access
  • HP PageWide XL 8000 | User guide - Page 29
    requirements for specific tasks, restricting user access by type of activity. Sign-in methods Currently, the only available sign-in method is Local device, referring to local accounts that have access codes between 4 and 8 digits long, stored on the printer's hard disk. Device user accounts There
  • HP PageWide XL 8000 | User guide - Page 30
    USB requires Print. NOTE: All users have at least guest permissions. NOTE: The Firmware Update function means, in this context, automatic firmware updates. To block firmware updates from a USB flash drive, you must use a specific setting that affects all users. When a user tries to use any blocked
  • HP PageWide XL 8000 | User guide - Page 31
    ID. ● In the HP Utility for Mac OS X: click Printer Settings > Accounting > Require account ID. If this setting is turned on, the account ID field will be mandatory and jobs with no account ID will be kept "on hold for accounting". The account ID can be set in the printer driver when sending the job
  • HP PageWide XL 8000 | User guide - Page 32
    > UPD configuration tool > Download. For information HPaPboaugtehwowidteoXinLstsaellriaensdMusaec iRt,agsotetor hdtrtipvse:/r/support.hp.com/us-en/document/c05658213. • Raster driver for HP PageWide XL. • Specific for MAC OSX 10.8, 10.9 and 10.10 Mac OS driv•ers Best for CAD, GIS and general Office
  • HP PageWide XL 8000 | User guide - Page 33
    default settings in your printer driver according to your own Support > Browse information > Accessibility: See more about HP accessibility at www.hp.com/hpinfo/abouthp/accessibility/ for information about the HP Accessibility Program, and HP's commitment to making its products and services
  • HP PageWide XL 8000 | User guide - Page 34
    be downloaded from http://www.hp.com/go/pagewidexlseries/support/manuals/: ● Introductory information ● User's guide ● Legal information ● Limited warranty The Quick Response (QR) code images found in some parts of this guide provide links to additional video explanations of particular topics. 28
  • HP PageWide XL 8000 | User guide - Page 35
    2 Paper handling ● General information and tips ● Supported paper types ● Paper status ● Load paper ● Unload paper ● Paper options ● Store paper ● Cannot load paper ● Protect a paper type ● Paper jam ENWW 29
  • HP PageWide XL 8000 | User guide - Page 36
    photo paper, wear cotton gloves to avoid transferring oils onto the paper. ● Each drawer can be loaded with two paper rolls (front and rear). Your printer has up to three drawers: the second and third may be purchased as accessories. The roll positions are numbered 1 and 2 in the top drawer, 3 and
  • HP PageWide XL 8000 | User guide - Page 37
    paper types The following paper types are compatible with your printer. Supported HP papers Name Plain paper HP Universal Bond Paper, 3-in core HP Bright White Inkjet Paper, 3-in core HP Premium Bond Paper, 3-in core Coated paper Width Length Product number 16.5 in (420 mm) 18 in (457 mm
  • HP PageWide XL 8000 | User guide - Page 38
    HP Universal Heavyweight Coated Paper, 3-in core Width 33.1 in (841 mm) 36 in (914 mm) 40 in (1016 mm) Length 300 ft (91 m) 300 ft (91 m) 300 ft (91 m) Product number L5C79A L5C80A L5C81A Other supported paper source displays the drawers in your printer, and one of the following status messages
  • HP PageWide XL 8000 | User guide - Page 39
    ● Load malfunction ● Ready ● Error Load paper 1. Start the paper app to access the paper menu, then tap Load. TIP: If the printer is not printing and the lock light on the drawer is off, you can skip this step. 2. Open the drawer. WARNING! Do not stand on the drawer: the printer could fall over
  • HP PageWide XL 8000 | User guide - Page 40
    4. Move the hubs outwards (they are linked) to make room for the roll. 5. Place the roll into the drawer between the hubs, with the paper edge as shown. Do not load the roll at an angle, like this: 6. Slide the hubs back towards the center so that they engage with the roll. 34 Chapter 2 Paper
  • HP PageWide XL 8000 | User guide - Page 41
    7. Ensure that the hubs are fitted tightly to the roll on both sides. 8. Important: Close the locking levers on the left and right hubs. 9. Feed the paper into the appropriate slot: the front slot for the front roll, the rear slot for the rear roll. TIP: The rear roll may need extra roll-ups to
  • HP PageWide XL 8000 | User guide - Page 42
    front panel remembers the last paper type loaded in this position, in case that helps. 14. When you are ready, tap Finish and check. The printer checks the position, width, and length of the loaded paper. The width and length are displayed on the main screen. NOTE: If you do not
  • HP PageWide XL 8000 | User guide - Page 43
    not printing and that the lock light on the drawer is off. 2. Open the drawer. WARNING! Do not stand on the drawer: the printer could fall over. 3. Remove the paper from the feeding slot. 4. Open the locking levers on the left and right hubs. 5. Slide the hubs to the
  • HP PageWide XL 8000 | User guide - Page 44
    locked the hubs before feeding paper into the printer. ● Check that the paper is correctly fed into the printer. ● Check that the paper is not crumpled core. ● Check that you follow the paper specifications. TIP: When loading rear rolls, you must feed more paper manually (about 40 cm, or 16 in) than
  • HP PageWide XL 8000 | User guide - Page 45
    job from a printer driver or other job printer detects a jam, it tries to resolve the issue automatically. If it cannot, it stops, and you must fix the problem manually. The front panel starts the paper jam wizard to display where the jam occurs and how to fix it. Clear the paper jam as instructed
  • HP PageWide XL 8000 | User guide - Page 46
    Paper jam in a drawer 1. Open the drawer in which the paper jam has occurred. 2. Cut the paper if necessary. 3. Open the front cover of the drawer. Areas where a jam may occur are identified with this label: 40 Chapter 2 Paper handling ENWW
  • HP PageWide XL 8000 | User guide - Page 47
    not to cut yourself when moving the cutter. CAUTION: Do not dismantle the cutter assembly: refer it to qualified service personnel for servicing. 5. Remove the paper, cutting it manually if necessary. 6. Make sure there are no loose pieces of paper left in the drawer. 7. Close the front cover
  • HP PageWide XL 8000 | User guide - Page 48
    the slot. 11. Use the paper-cut button to cut the leading edge again. 12. Close the drawer. 13. Wait until the printer is ready for paper. 14. The printer resumes the job and automatically reprints any lost pages. However, you should check that all pages of the job have been printed
  • HP PageWide XL 8000 | User guide - Page 49
    front cover 1. Open the front cover. 2. Pull out the paper. CAUTION: Be careful to pull out only the paper and not the struts of the printer. 3. Cut the paper if necessary. IMPORTANT: Use scissors for this purpose, not a single blade. 4. Make sure there are no loose pieces of paper left. 5. Close
  • HP PageWide XL 8000 | User guide - Page 50
    Paper jam in the paper output 1. Make sure that the jam is not in the accessory interface. 2. If you have a folder installed, raise the folder tray. 3. Push the button to raise the output module. 4. Pull out the paper. CAUTION: Be careful not to touch the pinchwheels: they are sharp and can cut your
  • HP PageWide XL 8000 | User guide - Page 51
    5. Make sure there are no loose pieces of paper left. 6. Close the output module. 7. Wait until the printer is ready for paper. 8. The printer resumes the job and automatically reprints any lost pages. However, you should check that all pages of the job have been printed. Paper jam in
  • HP PageWide XL 8000 | User guide - Page 52
    2. Pull out the paper. 3. Open the stacker. 4. Pull out the paper. 5. Close the rear cover. 46 Chapter 2 Paper handling ENWW
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    the job have been printed. Paper jam in the folder input (HP F60, HP F70, and HP PageWide XL folders) 1. Open the fan-fold cover to stop the folder motor and cut the power supply to it. 2. If necessary, cut the paper between the printer and the tray. 3. Remove the paper from the no-fold tray
  • HP PageWide XL 8000 | User guide - Page 54
    paper. 12. The printer resumes the job and automatically reprints any lost pages. However, you should check that all pages of the job have been printed. Paper jam in the no-fold tray (HP F60, HP F70, and HP PageWide XL folders) IMPORTANT: This operation must be performed by a service engineer or by
  • HP PageWide XL 8000 | User guide - Page 55
    your hands. 5. Wait until the printer is ready for paper. 6. The printer resumes the job and automatically reprints any lost pages. However, you should check that all pages of the job have been printed. Paper jam on the fan-folding path (HP F60, HP F70, and HP PageWide XL folders) 1. Try to remove
  • HP PageWide XL 8000 | User guide - Page 56
    remain in place. 6. Close the cover. 7. Wait until the printer is ready for paper. 8. The printer resumes the job and automatically reprints any lost pages. However, you cross-folding path (HP F60, HP F70, and HP PageWide XL folders) 1. Open the cross-folding cover. 50 Chapter 2 Paper handling
  • HP PageWide XL 8000 | User guide - Page 57
    2. Remove the paper. CAUTION: Take care to avoid injury. 3. Close the cover. 4. Wait until the printer is ready for paper. 5. The printer resumes the job and automatically reprints any lost pages. However, you should check that all pages of the job have been printed. Paper jam in
  • HP PageWide XL 8000 | User guide - Page 58
    4. Remove the paper from the high-capacity stacker. 5. Remove the paper from the printer. 6. Close the output module. 7. Reconnect the high-capacity stacker. 52 Chapter 2 Paper handling ENWW
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    8. Wait until the printer is ready for paper. 9. The printer resumes the job and automatically reprints any lost pages. However, you should check that all pages of the job have been printed. ENWW Paper jam 53
  • HP PageWide XL 8000 | User guide - Page 60
    3 Ink system ● Ink cartridges ● Print bar ● Cleaning container ● Maintenance cartridge ● Safe mode 54 Chapter 3 Ink system ENWW
  • HP PageWide XL 8000 | User guide - Page 61
    blue 1, two digital blue 2, and one digital blue K. Below each ink cartridge, the printer has two LED indicators: a padlock and an inkdrop. ● The padlock is not responding, but removing and reinserting it may solve the problem. ● Replace: The cartridge has been identified as faulty. It should be replaced
  • HP PageWide XL 8000 | User guide - Page 62
    F9J70A F9J71A HP 846B 775-ml Black Ink Cartridge HP 846B 775-ml B1 Ink Cartridge HP 846B 775-ml B2 Ink Cartridge Replace ink cartridges on ink cartridges from the front panel 1. Go to the front panel and tap , then the Ink cartridges tab, then Replace. If a cartridge runs out of ink, the printer
  • HP PageWide XL 8000 | User guide - Page 63
    cartridge and push it in as far as it will go. 5. Follow the instructions in the front panel. 6. When you have replaced all cartridges that you want printer. In this case the printer warranty will not be valid for any printer repairs that are related to the cartridge, nor for any problems due to ink
  • HP PageWide XL 8000 | User guide - Page 64
    the normal lifetime of a cartridge, no specific maintenance is required. You should replace a cartridge when it has reached its expiry date. You can find the expiry date in the the ink cartridge information on the front panel. Ink cartridge troubleshooting 1. Check that you have the correct type
  • HP PageWide XL 8000 | User guide - Page 65
    serviced when necessary. This takes a little time and can occasionally delay printing. When a printhead eventually needs to be replaced, the front panel will display a message. The printer , but removing and reinserting it may perhaps solve the problem. ● Remove: The printhead needs to be removed.
  • HP PageWide XL 8000 | User guide - Page 66
    that the warranty conditions have been breached (for example, expired or non-HP ink has been used). You can check the warranty status in the printer information app. See the limited warranty document provided with your printer for details of the warranty implications. Printhead part number The
  • HP PageWide XL 8000 | User guide - Page 67
    5. Open the top cover with both hands by pressing the side buttons. 6. Open the print-bar cover. 7. Identify the printhead(s) that you want to replace. NOTE: You can replace more than one printhead at a time. 8. Pull up the printhead handle. ENWW Print bar 61
  • HP PageWide XL 8000 | User guide - Page 68
    sure to keep them in the right order. 11. Slowly remove the protective caps from the new printhead in the order shown below. 62 Chapter 3 Ink system ENWW
  • HP PageWide XL 8000 | User guide - Page 69
    the handle. 16. Close the top cover. 17. If you have a top stacker, close it. 18. Tap Continue and wait about 24 minutes while the printer performs automatic calibrations and checks. 19. Make sure that you comply with all applicable federal, state, and local regulations when disposing of
  • HP PageWide XL 8000 | User guide - Page 70
    have problems when printing, see Print quality on page 110. Cleaning container The cleaning container is a replaceable part that collects waste ink in liquid form, with a capacity of about 2 liters. The cleaning container is designed to keep the printer's waste ink from damaging the printer and
  • HP PageWide XL 8000 | User guide - Page 71
    ● Almost full: This is estimated by the printer. ● Full: The printer has stopped printing. It will continue after the cleaning container has been replaced. Cleaning container part number The HP 841 cleaning container has the part number F9J47A. Replace the cleaning container 1. At the front panel,
  • HP PageWide XL 8000 | User guide - Page 72
    Make sure that you comply with all applicable federal, state, and local regulations when disposing of ink system consumables. Cleaning container troubleshooting If the cleaning container is correctly installed but the printer does not detect it, first try taking it out and putting it back again. If
  • HP PageWide XL 8000 | User guide - Page 73
    error, close the service door. 1. Remove the packaging from the new maintenance cartridge. 2. Start the replacement from the front panel. 3. When prompted by the front panel, open the maintenance cartridge door. IMPORTANT: When removing a maintenance cartridge, remember that it contains ink
  • HP PageWide XL 8000 | User guide - Page 74
    Maintenance cartridge troubleshooting If the printer does not detect the maintenance cartridge that you have inserted, open the door and make sure the maintenance cartridge is correctly inserted. If this does not solve the problem, contact your support representative. 68 Chapter 3 Ink system ENWW
  • HP PageWide XL 8000 | User guide - Page 75
    Safe mode Under certain conditions, including printer operation outside of environmental specifications, and when a used, refilled, or counterfeit ink cartridge has been detected, the printer will operate in safe mode. HP is unable to warrant the performance of the printing system when operated
  • HP PageWide XL 8000 | User guide - Page 76
    4 Networking ● Introduction ● Control network protocols ● Front-panel menu items ● Link configuration methods ● Troubleshooting 70 Chapter 4 Networking ENWW
  • HP PageWide XL 8000 | User guide - Page 77
    manually configure the link using the printer's front panel, or through other configuration tools once network communication is established. The printer can support printer by eliminating users from other networks who might route print jobs to this printer ● Display protocol-specific error
  • HP PageWide XL 8000 | User guide - Page 78
    LAN hardware (MAC) address. Specifies the method that TCP/IPv4 parameters will be configured on the HP Jetdirect print Manual ) Configure parameters directly from the printer control panel: IP Address : The unique IP address of the printer (n.n.n.n). Subnet Mask : The subnet mask for the printer
  • HP PageWide XL 8000 | User guide - Page 79
    .254.x.x is set. Legacy : The address 192.0.0.192 is set, consistent with older HP Jetdirect devices. Specify the IP address (n.n.n.n) of a Primary DNS Server. NOTE: This item appears only if Manual configuration is a higher priority than DHCP in the Config. Precedence table, configured through the
  • HP PageWide XL 8000 | User guide - Page 80
    can be up to 255 octets. For some networks, you may need to contact your Independent Service Provider (ISP) for the proxy server address. Type the port number used by the proxy server for client support. The port number identifies the port reserved for proxy activity on your network, and can be
  • HP PageWide XL 8000 | User guide - Page 81
    100 Mbps. 1000TX Full : 1000 Mbps, full-duplex operation. Link configuration methods The printer supports 10, 100, or 1000 Mbps network link speeds using full-duplex or half-duplex from a BootP or DHCP server ● Network management tools such as HP Web Jetadmin ENWW Link configuration methods 75
  • HP PageWide XL 8000 | User guide - Page 82
    HP Jetdirect Print Servers Administrator's Guide for your print server model to interpret and troubleshoot other messages. Reset network parameters If you accidentally misconfigured the printer If the printer does not successfully connect to the network: ● Both LEDs will be off. ● LAN Error - Loss
  • HP PageWide XL 8000 | User guide - Page 83
    you are trying to print. ● Your computer or printer hangs (stays idle), while communication is taking place. ● Print jobs get stuck in your computer's print spooler. ● Your printed output shows random or inexplicable errors (misplaced lines, partial graphics, and so on). ENWW Troubleshooting 77
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    If your printer displays warning or error messages problems. 6. If all else fails, turn the printer off and on again with the power key on the front panel. Cannot access the printer from the HP Utility 1. If you have not done so already, read HP Utility on page 12. 2. Make sure your printer driver
  • HP PageWide XL 8000 | User guide - Page 85
    configured in the printer, network performance may HP SmartStream or thirdparty RIPs, check that the RIP printing service test connecting the computer to the printer directly, using a normal Ethernet (Cat5e router. In this configuration, the printer and the computer should both automatically change
  • HP PageWide XL 8000 | User guide - Page 86
    different ways in which you can choose to print, depending on your circumstances and preferences: ● From HP SmartStream: See the HP SmartStream documentation at http://www.hp.com/go/ smartstreampagewidexl/manuals/. ● From a printer driver: Print any kind of file from a computer connected to the
  • HP PageWide XL 8000 | User guide - Page 87
    you can download from HP's website http://www.hp.com/go/ pagewidexlseries/support/drivers, so that all of the printer software is installed. Check and change main driver settings There are a relatively large number of print settings that you can use when printing with a printer driver, to try to
  • HP PageWide XL 8000 | User guide - Page 88
    TIP: In general you are recommended to use the default settings unless you know that they do not meet your requirements. The printer will apply its own policies regarding roll and paper to choose the most suitable for your job. TIP: Windows only: If you intend to reuse a
  • HP PageWide XL 8000 | User guide - Page 89
    The printer drivers support any accessories such as a stacker or folder connected to your printer. The printer's default output is also the driver's default output. However, from the driver you can change the output destination and other options such as the folding style, collation, and first or
  • HP PageWide XL 8000 | User guide - Page 90
    user name and a job name in the job storage tab for easy identification in the job queue. Print from a USB flash drive 1. Insert a USB flash drive containing one or more TIFF, JPEG, HP-GL/2, RTL, PDF, or PostScript files into the printer . Multipage documents are supported only in PDF files; in this
  • HP PageWide XL 8000 | User guide - Page 91
    2, or you can choose Save paper, which automatically chooses the narrowest roll on which the print will fit (if two rolls are loaded). NOTE: The printer setting Roll width selection has two values: Print on same width only and Print on same width or wider. When Print on same width only
  • HP PageWide XL 8000 | User guide - Page 92
    > HP Connected > HP ePrint connectivity. You can also configure HP ePrint from the front panel's HP Connected screen. When enabled, the HP ePrint without needing any printer driver. There are a few limitations that you should bear in mind: ● The attached files to be printed must be in PDF, JPEG, or
  • HP PageWide XL 8000 | User guide - Page 93
    6 Queue management ● Job queue introduction ● Job queue actions ● Job queue options ● When to start printing ● Default printing preferences ● Job deletion ● Job queue in the Embedded Web Server ENWW 87
  • HP PageWide XL 8000 | User guide - Page 94
    with printing. Now printing The job is being printed. ● Paused: The job is paused. NOTE: Sometimes, while printing, you may see a Self-servicing status, which means that the printer is performing some task such as paper type change or print mode change between pages of the same job. On hold The
  • HP PageWide XL 8000 | User guide - Page 95
    . ● On hold for supplies: The printer needs paper, ink cartridge, printhead, cleaning container, or maintenance cartridge to be replaced. History ● Printed: In chronological order, divided into today, yesterday, last week, and so on. ● Canceled: Canceled by the user. ● Failed: The job has failed
  • HP PageWide XL 8000 | User guide - Page 96
    is not suitable for a particular job or page, the printer can automatically solve the conflict or give a number of choices depending on the printer policies. Such a conflict may be caused by a job sent to the printer with no specific roll or paper type assigned to it, or by a roll coming to its
  • HP PageWide XL 8000 | User guide - Page 97
    (the least restrictive option): Print on whatever paper is loaded. The printer will choose the roll to print according to the following criteria: first for a job that requires it to be empty, size/type/length not supported by that output, or folder is offline. The following options are available
  • HP PageWide XL 8000 | User guide - Page 98
    rendering. NOTE: Even if you select Optimized printing mode, the printer may wait until all pages have been rendered in the following cases: ● You have asked the printer to print First page on top ● You submitted the job from an HP printer driver or from some RIPs ● You are printing by direct copy
  • HP PageWide XL 8000 | User guide - Page 99
    driver, HP SmartStream, quickset, and so on. But the mirror option is not available in HP SmartStream or quickset; so, if it is activated, all jobs printed by any path, except from the printer driver h). To delete a job manually, select the job and tap as Canceled by the user in the history category.
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    the Embedded Web Server You can access the Embedded Web Server from any computer with an Internet connection, by entering the IP address of the printer in your Web browser; the job queue is shown by default in the first window that appears. The Embedded Web Server can show up to
  • HP PageWide XL 8000 | User guide - Page 101
    7 Collection and finishing If you choose no specific job destination, prints are sent to the default output destination, which can be changed from the front panel. From the home screen, tap , then Output destination. ● Top stacker ● High-capacity stacker ● HP folders ● Basket ENWW 95
  • HP PageWide XL 8000 | User guide - Page 102
    Paper, use the supports attached to the top stacker (not recommended for other paper types). By default, the printer cuts the paper after stacker. ● Printer driver: Go to the printer properties, select the Layout/Output tab, and change the output destination to Top stacker. ● HP SmartStream: Set
  • HP PageWide XL 8000 | User guide - Page 103
    the front panel ● Ready: Ready to receive prints. ● Error: Hardware malfunction, paper jam, and so on. Jobs are a roll. ● Collection required: To avoid problems due to the characteristics of some papers, handle all paper types accepted by the printer. The accessory roof should be horizontal, unless
  • HP PageWide XL 8000 | User guide - Page 104
    more jobs. ● Paper jam: Follow front-panel instructions to clear the jam. ● Error Follow the instructions on the front panel to fix the error. If the problem persists, contact your support representative. If you have a high-capacity stacker output error, you can uninstall the stacker (at the front
  • HP PageWide XL 8000 | User guide - Page 105
    the no-fold tray. Submitting a job to the folder NOTE: While the folder is installed, it is the printer's default output device. If you submit a job without specifying a folding style, the default style is applied. folder as the output destination and select the folding style. ENWW HP folders 99
  • HP PageWide XL 8000 | User guide - Page 106
    ● Printer driver: Go to the printer properties, select the Layout/Output tab, and change the output ● Portrait orientation: Select this in the Layout/Output tab. There are some paper types that are not supported by the folder. You will see a warning if you try to send such a paper type to the folder
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    ● HP SmartStream: Set the destination to Folder, in the job preparation pane or in the settings pane. You can also select the folding style. You of the folded paper indicated in green in the preview. NOTE: The folded dimensions are not shown if they are unknown at this point. ENWW HP folders 101
  • HP PageWide XL 8000 | User guide - Page 108
    jobs, waiting for jobs, or receiving jobs. ● Full: The cross-fold or no-fold tray has reached its full capacity. The printer finishes the current page, then stops printing. ● Error. In these cases, all jobs are put on hold for output. - Paper jam - Cover open - Folder not attached - Communication
  • HP PageWide XL 8000 | User guide - Page 109
    binding edge)* 190 mm width, 20 mm margin, 297 mm height ● DIN B 210 × 297 mm (back panel covered)* 210 mm width, 297 mm height ENWW HP folders 103
  • HP PageWide XL 8000 | User guide - Page 110
    ● DIN C 210 × 297 mm (compact fold) 210 mm width, 297 mm height ● DIN B 210 × 305 mm* 210 mm width, 305 mm height AFNOR (HP F60, HP F70, and HP PageWide XL folders only) For AFNOR style, use DIN format rolls. Jobs should be submitted as A0 portrait, A1 landscape, or A3 landscape. ● AFNOR (297 × 210
  • HP PageWide XL 8000 | User guide - Page 111
    ● 185 + 25 × 297 mm (with binding edge) 180 mm width, 25 mm margin, 297 mm height ● ARCH 9 × 12 in 9 in width, 12 in height ENWW HP folders 105
  • HP PageWide XL 8000 | User guide - Page 112
    for purchase. For more information, contact your support representative. Tab applicator (HP F60, HP F70, and HP PageWide XL folders only) ● When available, a folding style with tab application can be selected from HP SmartStream, the printer driver, USB flash drive, or Copy. ● During installation
  • HP PageWide XL 8000 | User guide - Page 113
    B: 18²12 inches A3: 420²297mm A3: 420²297mm Offline folding (HP F60, HP F70, and HP PageWide XL folders only) Offline folding means that you provide the printed sheets to the folder manually: they do not come directly from the printer. The default folding style is used. 1. In the Output menu, tap
  • HP PageWide XL 8000 | User guide - Page 114
    the document you are inserting. 5. Go to the job queue and release it. Troubleshooting ● Jams: If a paper jam is detected, the front panel will notify you. your support representative. ● Communication problems: If the printer does not recognize the folder, try to switch off the printer and folder
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    The illustration below shows the basket closed, permitting easier access to the printer (to clear printer jams, for example). NOTE: If the basket is the selected output device, do not try to print with the basket closed. ENWW Basket 109
  • HP PageWide XL 8000 | User guide - Page 116
    8 Print quality ● General printing advice ● Optimize print quality app ● Print diagnostic plot ● Calibrate print bar ● Advanced options ● Enhanced printhead recovery ● Page length accuracy ● Manual printhead alignment 110 Chapter 8 Print quality ENWW
  • HP PageWide XL 8000 | User guide - Page 117
    printing advice When you have any print-quality problem: ● To achieve the best performance from your printer, use only genuine manufacturer's supplies and accessories, whose reliability and performance have been thoroughly tested to give trouble-free performance and best-quality prints. ● Make sure
  • HP PageWide XL 8000 | User guide - Page 118
    that the selected paper type is the same as the paper loaded into the printer. The print is divided into three parts. The top part is about print-bar and color calibration problems, the center is about alignment problems, and the bottom part is an illustration of the printhead positions that can be
  • HP PageWide XL 8000 | User guide - Page 119
    4. After the calibration, the printer uses the results to calculate calibrations for all other paper types. If the print-bar calibration fails with an error message or leaves some dies options to run specific custom calibrations to solve particular kinds of problems. ENWW Calibrate print bar 113
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    to identify which printheads require cleaning and thus avoid waste of ink. You can select particular printheads for enhanced recovery. In the error or damage to the printer by entering an incorrect error value after Adjust manually. If the above procedures do not solve your problem, call your support
  • HP PageWide XL 8000 | User guide - Page 121
    order to remove white/dark lines. TIP: Some defects may appear on some specific paper types only. You may be able to achieve better results in some to correct defects. If not, try manual printhead alignment. TIP: However, if the results after manual printhead alignment are not satisfactory, you can
  • HP PageWide XL 8000 | User guide - Page 122
    9 Maintenance ● Check printer status ● Clean the exterior of the printer ● Move or store the printer ● Move or store the high-capacity stacker ● Move or store the folder ● Replace the folder's tab reel ● Update the firmware ● Secure File Erase ● Disk Wipe 116 Chapter 9 Maintenance ENWW
  • HP PageWide XL 8000 | User guide - Page 123
    status You can check the current status of the printer in various ways: ● If you start the HP Utility and select your printer, you see a page of information describing the status of the printer and its paper and ink supplies. ● If you access the Embedded Web Server, you see information about the
  • HP PageWide XL 8000 | User guide - Page 124
    printer parts and cartridges and can result in ink leaks and printer errors. In this case, HP recommends that you wait at least 3 hours before turning on the printer or installing the ink corridors, call your support representative. This should be done by trained service personnel. Disconnect the
  • HP PageWide XL 8000 | User guide - Page 125
    Replace the folder's tab reel Example video of a folder with tabs 1. Open the door. 2. Pull the lower lever. Illustration for folder with part number L3M58A Illustration for folder with part number L3M58B 3. Rotate the tab protector to remove it. ENWW Replace the folder's tab reel 119
  • HP PageWide XL 8000 | User guide - Page 126
    Illustration for folder with part number L3M58A Illustration for folder with part number L3M58B 4. Remove the empty tabs. Illustration for folder with part number L3M58A Illustration for folder with part number L3M58B 5. Place the new tab reel. Illustration for folder with part number L3M58A
  • HP PageWide XL 8000 | User guide - Page 127
    Illustration for folder with part number L3M58A Illustration for folder with part number L3M58B 7. Pull the upper lever. Illustration for folder with part number L3M58A Illustration for folder with part number L3M58B 8. Pass the tab reel. Illustration for folder with part number L3M58A Open the
  • HP PageWide XL 8000 | User guide - Page 128
    Illustration for folder with part number L3M58A Illustration for folder with part number L3M58B 10. Folder with part number L3M58A only: Close the two parts that you opened in step 8. 11. Push back the two levers. Illustration for folder with part number L3M58A 122 Chapter 9 Maintenance ENWW
  • HP PageWide XL 8000 | User guide - Page 129
    are properly installed and that no problem has occurred. Update the firmware The printer's various functions are controlled by firmware that resides in the printer. From time to time firmware updates will be available from HP. These updates increase the printer's functionality, enhance its features
  • HP PageWide XL 8000 | User guide - Page 130
    the HP Utility under Mac OS X, click Firmware Update. ● Using HP Web Jetadmin, with which you can make manual firmware updates or request automatic updates. ● Using a USB flash drive: Download the firmware file from http://www.hp.com/go/pagewidexlseries/ support/firmware/ (according to your printer
  • HP PageWide XL 8000 | User guide - Page 131
    HP's free Web-based print management software: see http://www.hp.com/go/webjetadmin. If you have difficulty in using Secure File Erase from Web JetAdmin, contact your support the whole hard disk, you may be asked to restart the printer several times during the process, which will take about 6 hours
  • HP PageWide XL 8000 | User guide - Page 132
    How to order Contact your support representative (see When you need HP SmartStream software ● HP DesignJet SD Pro 44-in Scanner (G6H50B) ● HP DesignJet HD Pro 42-in Scanner (G6H51B) ● HP PageWide XL PostScript/PDF Upgrade Kit (CZ317A) The PostScript upgrade enables the printer to print PDF
  • HP PageWide XL 8000 | User guide - Page 133
    accessory. NOTE: Before installing the non-HP accessory, make sure it is connected to the printer (with cable and hooks) and switched on. Configure The following settings are available: ● Minimum gap between sheets. Range from 100 to 3000 milliseconds. ● Maximum supported speed. Range from 2 to 15
  • HP PageWide XL 8000 | User guide - Page 134
    11 When you need help ● Request support ● Customer Self-Repair ● Service information 128 Chapter 11 When you need help ENWW
  • HP PageWide XL 8000 | User guide - Page 135
    the call as follows: ● Review the troubleshooting suggestions in this guide. ● Review your software documentation, if relevant. ● Check that you have the following information ready: - The product and serial numbers of the printer you are using. - If there is an error code on the front panel, make
  • HP PageWide XL 8000 | User guide - Page 136
    12 Retrieving printer usage information ● Get printer usage and accounting information ● Get usage information ● Get detailed job accounting information 130 Chapter 12 Retrieving printer usage information ENWW
  • HP PageWide XL 8000 | User guide - Page 137
    usage: ● Accumulated usage information: information about printer usage (paper and ink consumption) and scanner usage (scan and copy) for the whole life of the printer. ● Detailed job accounting information: information about the characteristics of specific scan and print jobs, such as who created
  • HP PageWide XL 8000 | User guide - Page 138
    printed on premium paper - Blueprint: Any content type printed on blueprint paper ● Scan usage: The copy and scan usage in m², and the total amount. ● Ink usage: The ink consumed by each cartridge in ml, and the total amount of ink consumed. 132 Chapter 12 Retrieving printer usage information ENWW
  • HP PageWide XL 8000 | User guide - Page 139
    ● Tap to launch the usage information screen, then tap the Print usage report button. ● Tap , then Internal prints > Printer usage information > User information print > Print usage report. Get detailed job accounting information Accounting statistics with the Embedded Web Server 1. Access the
  • HP PageWide XL 8000 | User guide - Page 140
    user name and password required to access it. 10. Specify an email address for the printer, which serves to identify the printer a specific project or client. If someone sends a job without providing an account ID, the printer will of each color of ink used and various other attributes of the job
  • HP PageWide XL 8000 | User guide - Page 141
    13 Printer specifications ● Functional specifications ● Physical specifications ● Memory specifications ● Power specifications ● Environmental specifications ● Acoustic specifications ● Speed specifications (Lines/Fast mode) ENWW 135
  • HP PageWide XL 8000 | User guide - Page 142
    Functional specifications HP ink supplies Printheads Ink cartridges Eight CMYK printheads, each containing 25344 nozzles spaced at 1200 nozzles per inch Cartridges containing 775 ml of ink: 1 black, A0 polypropylene in high-detail or uniform-areas mode. 136 Chapter 13 Printer specifications ENWW
  • HP PageWide XL 8000 | User guide - Page 143
    Graphic languages supported Printer Languages PostScript PostScript, PDF, TIFF, JPEG Non-PostScript HP-GL/2, PCL 3 Win Physical specifications Printer physical specifications Width Depth Depth with basket folded Depth with basket unfolded Height with front panel 1960 mm (77.17 in) 800 mm (31
  • HP PageWide XL 8000 | User guide - Page 144
    to 55°C (-13 to 131°F) 20 to 80% RH, depending on paper type < 90% RH 0 to 3000 m (10000 ft) Acoustic specifications Printer acoustic specifications Printing acoustic pressure Printing acoustic power Ready acoustic pressure Ready acoustic power Sleep acoustic pressure Sleep acoustic power ≤ 58 dB
  • HP PageWide XL 8000 | User guide - Page 145
    and may be able to fix it automatically. If the problem persists after restarting, you should contact your support representative and be ready to give the numerical code from the error message. If the error message contains some other recommended action, follow the printer's instructions. ENWW 139
  • HP PageWide XL 8000 | User guide - Page 146
    Zeroconf specification framework, a computer network technology used in Apple's Mac OS X from version 10.2 onwards. It is used to discover services available on Ethernet devices. Firmware Software that controls your printer's functionality and is stored semi-permanently in the printer (it can be
  • HP PageWide XL 8000 | User guide - Page 147
    MAC ink is deposited onto the paper. Paper A thin, flat material made to be written or printed on; most commonly made from fibers of some kind which are pulped, dried and pressed. Platen The flat surface within the printer over which the paper passes while it is being printed on. Printer driver
  • HP PageWide XL 8000 | User guide - Page 148
    Printhead A removable printer component that takes ink of one or more colors from the corresponding ink cartridge(s) and deposits it on the Bus: a standard serial bus designed to connect devices to computers. Your printer supports Hi-Speed USB (sometimes called USB 2.0). USB device port A square USB
  • HP PageWide XL 8000 | User guide - Page 149
    Embedded Web Server 13 accessibilty 27 cannot access 78 usage statistics 131 environmental specifications 138 erase files securely 124 errors 139 F file erase, secure 124 firewall status 74 firmware update 123 manual setup 19 folders 98 front panel 8 accessibility 27 language 11 front panel option
  • HP PageWide XL 8000 | User guide - Page 150
    from driver 81 print from USB flash drive 84 print modes 86 print next 89 print now 89 print quality 110 printer calibration 113 printer software Mac OS X uninstall 18 Windows uninstall 17 printer status 117 printer's main components 7 printhead specification 136 printhead alignment 113 manual 115
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HP PageWide XL 8000 Blueprinter
User Guide