HP Pavilion 10 TouchSmart 10z-e000 User Guide

HP Pavilion 10 TouchSmart 10z-e000 Manual

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  • HP Pavilion 10 TouchSmart 10z-e000 | User Guide - Page 1
    User Guide
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    separately purchased hardware, drivers and/or software to take full advantage of Windows functionality. See http://www.microsoft.com for details. To obtain the latest information in this guide, contact support. For U.S. support, go to http://www.hp.com/go/contactHP. For worldwide support, go to http
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    Safety warning notice WARNING! To reduce the possibility of heat-related injuries or of overheating the computer, do not place the computer directly on your lap or obstruct the computer air vents. Use the computer only on a hard, flat surface. Do not allow another hard surface, such as an adjoining
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    iv Safety warning notice
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    HP resources ...3 2 Getting to know your computer ...5 Finding your hardware and software information 5 Locating hardware ...5 Locating software ...5 Right side ...6 Left side ...7 Display ...8 Top ...9 TouchPad ...9 Lights ...10 WLAN ...16 Using an Internet service provider 16 Setting up a WLAN
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    Top-edge swipe and bottom-edge swipe 34 Using the keyboard and mouse ...35 Using the keys ...35 Using the action keys 35 Using Microsoft Windows shortcut keys 36 vi
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    a user-replaceable battery 41 Running on external AC power ...41 Troubleshooting power problems 42 Shutting down (turning off) the computer 42 7 Maintaining your computer ...44 Improving performance ...44 Using Disk Defragmenter 44 Using Disk Cleanup ...44 Updating programs and drivers ...45
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    ) ...52 Updating the BIOS ...52 Determining the BIOS version 52 Downloading a BIOS update 53 Using HP PC Hardware Diagnostics (UEFI 53 Downloading HP PC Hardware Diagnostics (UEFI) to a USB device 54 10 Backing up, restoring, and recovering ...55 Creating recovery media and backups 55 Creating
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    . 2. Select HP Picks to view all the available apps. 3. Select the app you want to download, and then follow the on-screen instructions. When the download 15. ● Take a minute to browse the printed Windows Basics guide to explore the new Windows® features. ● Become familiar with the computer hardware
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    computer and listen to music or talk radio from all over the world? See Using audio on page 22. ● Use the TouchPad and the new Windows touch gestures for smooth control of images and pages of text. See Using the TouchPad on page 26 and Using TouchPad gestures on page 26
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    ● Overview of computer setup and features ● Overview of using Windows® ● A broad range of how-to information and troubleshooting tips ● Online chat with an HP technician ● Email support ● Support telephone numbers ● HP service center locations ● Proper workstation setup ● Guidelines for posture and
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    warranty information about this computer To access this guide: 1. From the Start screen, type support, and then select the HP Support Assistant app. 2. Select My computer, and then select Warranty and services. - or - Go to http://www.hp.com/go/orderdocuments. *You can find the expressly
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    2 Getting to know your computer Finding your hardware and software information Locating hardware To find out what hardware is installed on your computer: 1. From the Start screen, type control panel, and then select Control Panel. 2. Select System and Security, select System, and then click Device
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    Notices. To access this guide, from the Start screen, type support, select it and then select the HP Support Assistant app. NOTE: When : The AC adapter is connected and the battery is charged. ● Off: The computer is using battery power. Connects an AC adapter. 6 Chapter 2 Getting
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    Left side Component (1) Security cable slot (2) Vent (1) (3) HDMI port (4) USB 3.0 port (5) Memory card reader (6) Hard drive light (7) Power light Description Attaches an optional security cable to the computer. NOTE: The security cable is designed to act as a deterrent, but it may
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    obstructions. For wireless regulatory notices, see the section of the Regulatory, Safety, and Environmental Notices that applies to your country or region. To access this guide, from the Start screen, type support, select the HP Support Assistant app, select My computer, and then select User
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    TouchPad button (3) Right TouchPad button Description Moves the on-screen pointer and selects or activates items on the screen. NOTE: The TouchPad also supports edge-swipe gestures. For more information, see Edge swipes on page 29. Functions like the left button on an external mouse. Functions
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    of power. On: Caps lock is on, which switches the keys to all capital letters. ● Amber: Computer sound is off. ● Off: Computer sound is on. 10 Chapter 2 Getting to know your computer
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    CAUTION: Pressing and holding down the power button will result in the loss of unsaved information. If the computer has stopped responding and Microsoft® Windows® shutdown procedures are ineffective, press and hold the power button down for at least 5 seconds to turn off the computer. To learn more
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    pressed in combination with the spacebar, or the esc key. Returns you to the Start screen from an open app or the Windows desktop. NOTE: Pressing the Windows key again will return you to the previous screen. Execute frequently used system functions. NOTE: The wireless button f12 turns the wireless
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    when you troubleshoot system problems or travel internationally with the computer. IMPORTANT: All labels described in this section will be located in one of 3 places depending on your computer model: Affixed to the bottom of the computer, located in the battery bay, or under the service door. For
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    number or the model number. Locate these numbers before you contact support. NOTE: Your service labels will resemble one of the examples shown below. Refer to the illustration that most closely matches the service label on your computer. Component (1) Product name (2) Serial number (3) Product
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    must be relatively close together-typically within 10 meters (approximately 33 feet) of each and Support. From the Start screen, type help, and then select Help and Support. Using , connect to a network, and diagnose and repair network problems. To use operating system controls: 1. From the Start
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    Support PC, click a folder with content you want to share. Select Share from the navigation bar at the top of the window, and then click Specific people. 3. Type a name in the File Sharing box, and then click Add. 4. Click Share and then follow the on-screen instructions the Internet service. NOTE:
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    the Internet, you need the following equipment: ● A broadband modem (either DSL or cable) (1) and high-speed Internet service purchased from an Internet service provider ● A wireless router (2) (purchased separately) ● A wireless computer (3) NOTE: Some modems have a built-in wireless router. Check
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    help, and then select Help and Support. Connecting to a WLAN To connect want to connect to, from the Windows desktop, rightclick the network status icon, manually search for and connect to a network or to create a new network connection. 6. Follow the on-screen instructions (desktop, notebook, PDA)
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    Connecting to a wired network Connecting to a local area network (LAN) Use a LAN connection if you want to connect the computer directly to a router in your home (instead of working wirelessly), or if you want to connect to an existing network at your office. Connecting to a LAN requires an 8-pin,
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    4 Enjoying entertainment features Use your HP computer as an entertainment hub to socialize via the webcam, enjoy and manage your music, and download and watch movies. Or, to make your computer
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    safety information, refer to the Regulatory, Safety, and Environmental Notices. To access this guide, from the Start screen, type support, select the HP Support Assistant app, select My computer, and then select User guides. NOTE: When a device is connected to the jack, the computer speakers are
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    connect wireless speakers to your computer, follow the device manufacturer's instructions. To connect high-definition speakers to the computer, see Setting up this guide, from the Start screen, type support, select the HP Support Assistant app, select My computer, and then select User guides.
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    : Be sure that the external device is connected to the correct port on the computer, using the correct cable. Check the device manufacturer's instructions. Connecting video devices by using an HDMI cable NOTE: To connect an HDMI device to your computer, you need an HDMI cable, sold separately
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    device according to the following instructions. 1. Connect one end of image between 4 display states: ● PC screen only: View the screen image on the only video interface that supports high-definition video and by following these steps: 1. From the Windows desktop, right-click the Speakers icon in
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    To return the audio stream to the computer speakers: 1. From the Windows desktop, right-click the Speakers icon in the notification area, at the far right of the taskbar, and then click Playback devices. 2. On the Playback tab, click Speakers. 3. Click Set Default, and then click OK. Using video 25
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    USB ports on the computer. Review the Windows Basics guide included with your computer. The guide provides information on common tasks using the use the corresponding buttons on an external mouse. NOTE: TouchPad gestures are not supported in all apps. To view a demonstration of each gesture: 1. From
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    Tapping To make an on-screen selection, use the tap function on the TouchPad. ● Point to an item on the screen, and then tap one finger on the TouchPad zone to make a selection. Double-tap an item to open it. Scrolling Scrolling is useful for moving up, down, or sideways on a page or image. ● Place
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    Pinching/zooming Pinching and zooming allow you to zoom out (pinching) or in (zooming) on images or text. ● Zoom out by placing two fingers apart on the TouchPad zone and then moving your fingers together. ● Zoom in by placing two fingers together on the TouchPad zone and then moving your fingers
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    Edge swipes Edge swipes allow you to perform tasks such as changing settings and finding or using apps. Right-edge swipe The right-edge swipe reveals the charms, which let you search, share, start apps, access devices, or change settings. ● Swipe your finger gently from the right edge to reveal the
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    Left-edge swipe The left-edge swipe accesses your recently opened apps so that you can switch between them quickly. ● Swipe your finger gently from the left edge of the TouchPad. Using touch screen gestures (select models only) A touch screen computer allows you to control items on the screen
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    Tapping To make an on-screen selection, use the tap function. ● Use one finger to tap an object on the screen to make a selection. Double-tap an item to open it. Using touch screen gestures (select models only) 31
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    Scrolling Scrolling is useful for moving the pointer up, down, left, or right on a page or image. ● Place two fingers on the screen and then drag them in an up, down, left, or right motion. Pinching/zooming Pinching and zooming allow you to zoom out or in on images or text. ● Zoom out by placing two
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    Rotating (select models only) Rotating allows you to turn items such as photos. ● Anchor the forefinger of your left hand on the object you want to rotate. Using your right hand, slide your forefinger around in a sweeping motion from 12 o'clock to 3 o'clock. To reverse the rotation, move your
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    and bottom-edge swipe The top-edge swipe or bottom-edge swipe allows you to open a list of apps available on your computer. 1. From the Windows Start screen, gently swipe your finger from the top edge or the bottom edge of the display onto the screen. 2. Tap All apps to view
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    Description f1 Opens Help and Support, which provides tutorials, information about the Windows operating system and your computer, answers to questions, and updates to your computer. Help and Support also provides automated troubleshooting tools and access to support. f2 Decreases the screen
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    to perform actions quickly. Press the Windows key in combination with a designated key in the table to perform the action. For additional information on Windows shortcut keys, go to Help and Support. From the Start screen, type help, and then select Help and Support. 36 Chapter 5 Navigating the
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    battery charge. Your computer supports an optimal power plan to manage how your computer uses and conserves power so that computer performance is balanced with power conservation. Initiating Sleep and Hibernation Microsoft® Windows state or in Hibernation. Manually initiating and exiting Sleep You
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    Manually Create or change your user account password, and then follow the onscreen instructions. If you do not need to create or change a user account view the remaining battery charge. ● To reveal the percentage of remaining battery charge and the current power plan, on the Windows desktop, point
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    the status of your battery, or if the battery is no longer holding a charge, run Battery Check in HP Support Assistant. To access battery information, from the Start screen, type support, select the HP Support Assistant app, and then select Battery and performance. HP Support Assistant provides the
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    battery level, the following behavior occurs: ● The battery light (select models only) indicates a low or critical battery level. - or - ● The power meter icon on the Windows desktop shows a low or critical battery purchased as an accessory from HP. Resolving a low battery level when no power source
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    guides. Replacing a user-replaceable battery Battery Check in HP Support Assistant notifies you to replace the battery when an internal cell is not charging properly or when the battery storage capacity has reached a weak condition. If the battery is possibly covered by an HP warranty, instructions
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    battery power. ● The screen brightness automatically decreases to save battery life. ● The power meter icon on the Windows desktop changes appearance. Troubleshooting power problems is not functioning and should be replaced. Contact support for information on obtaining a replacement AC power adapter
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    the computer with the power button, the recommended procedure is to use the Windows Shut down command: NOTE: If the computer is in the Sleep state Disconnect the computer from external power. ● On models with a user-replaceable battery, remove the battery. Shutting down (turning off) the computer 43
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    updating your programs and drivers, instructions for cleaning your Defragmenter may take more than an hour to complete. HP recommends defragmenting your hard drive at least once a a monthly schedule, but you can defragment your computer manually at any time. To run Disk Defragmenter: 1. Connect
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    your equipment. Go to http://www.hp.com/support to download the latest versions of HP programs and drivers. In addition, register to receive can permanently damage internal components. Cleaning the display (All-in-Ones or Notebooks) Gently wipe the display using a soft, lint-free cloth moistened with
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    Cleaning the sides or cover To clean the sides or cover, use a soft microfiber cloth or chamois moistened with one of the cleaning solutions listed previously or use an acceptable disposable wipe. NOTE: When cleaning the cover of the computer, use a circular motion to aid in removing dirt and debris
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    and in hazardous locations. If you are uncertain of the policy that applies to the use of a particular device, ask for authorization to use your computer before you turn it on. ● If you are traveling internationally, follow these suggestions: ◦ Check the computer-related customs regulations for each
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    your computer for service, back up your files, delete confidential files, and then remove all password settings. For additional information about Windows passwords, such as screen-saver passwords, from the Start screen, type HP Support Assistant, and then select the HP Support Assistant app. 48
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    Your administrator password is not interchangeable with an administrator password set in Windows, nor is it revealed as it is set, entered, changed arrow keys to select Security, and then follow the on-screen instructions. Your changes take effect when the computer restarts. Using Internet security
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    screen, type HP Support Assistant, and then select the HP Support Assistant app HP, Microsoft Windows, and third-party software installed on your computer should be regularly updated to correct security problems and improve software performance. For more information, see Updating programs and drivers
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    after you purchased your computer, regularly update the software. Software companies provide software updates to their products to correct security problems and improve functionality of the software. Securing your wireless network When you set up your wireless network, always enable security
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    HP PC HP website. Most BIOS updates on the HP website are packaged in compressed files called SoftPaqs. Some download packages contain a file named Readme.txt, which contains information regarding installing and troubleshooting fn+esc (if you are already in Windows) or by using Setup Utility (BIOS).
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    HP Support Assistant, and then select the HP Support Assistant app. 2. Click Updates and tune-ups, and then click Check for HP updates now. 3. Follow the on-screen instructions file from your hard drive. Using HP PC Hardware Diagnostics (UEFI) HP PC Hardware Diagnostics is a Unified Extensible
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    test, press esc. Downloading HP PC Hardware Diagnostics (UEFI) to a USB device NOTE: Instructions for downloading HP PC Hardware Diagnostics (UEFI) are provided in English only. 1. Go to http://www.hp.com. 2. Click Support & Drivers, and then click the Drivers & Downloads tab. 3. Enter the
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    and all hardware-related drivers and software, but not Windows tools to create system restore points and create backups of personal information. For more information and steps, see Help and Support. From the Start screen, type help, and then select Help and Support. Creating HP Recovery media HP
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    screen, type help, and then select Help and Support. ● If you need to correct a problem with a preinstalled application or driver, use the Drivers and Applications Reinstall option of HP Recovery Manager to reinstall the individual application or driver. From the Start screen, type recovery, select
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    (select models only)-Reinstalls the operating system and all hardware-related drivers and software, but not other software applications. ● Factory Reset from the HP website. Go to http://www.hp.com/support, select your country or region, and follow the on-screen instructions. IMPORTANT: HP Recovery
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    you press the power button. 2. Choose your keyboard layout. 3. Select Troubleshoot from the boot options menu. 4. Select Recovery Manager, and then follow the on-screen instructions. Using HP Recovery media to recover You can use HP Recovery media to recover the original system. This method can be
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    be powered from a standalone DC power source, it should be powered only with an AC adapter or a DC power source supplied and approved by HP for use with this computer. The computer can operate on DC power within the following specifications. Operating voltage and current varies by platform. Input
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    Operating environment Factor Temperature Operating Nonoperating Relative humidity (noncondensing) Operating Nonoperating Maximum altitude (unpressurized) Operating Nonoperating Metric 5°C to 35°C -20°C to 60°C 10% to 90% 5% to 95% -15 m to 3,048 m -15 m to 12,192 m U.S. 41°F to 95°F -4°F to 140°F
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    electronic components. To prevent damage to the computer, damage to a drive, or loss of information, observe these precautions: ● If removal or installation instructions direct you to unplug the computer, first be sure that it is properly grounded, and then remove the cover. ● Keep components in
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    brightness 35 Help and Support 35 identifying 12 increase battery level 40 initiating 38 high-definition devices, connecting 23 HP and third-party software updates, installing 50 HP PC Hardware Diagnostics (UEFI) downloading 54 using 53 HP Recovery Manager correcting boot problems 58 starting 57 HP
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    12 esc 12 fn 12 Windows 12 L labels Bluetooth 14 regulatory 14 serial number 14 service 13 wireless certification 14 WLAN 14 LAN, connecting 19 latch, battery release 13 left-edge swipe 34 lights AC adapter 6 caps lock 10 hard drive 7 mute 10 power 7, 10 low battery level 40 M maintenance Disk
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    vents, identifying 7, 13 video 23 W webcam identifying 8, 20 using 21 webcam light, identifying 8, 20 Windows File History 56 restoring files 56 system restore point 55 Windows key, identifying 12 Windows passwords 49 Wireless Assistant software 15 wireless button 15 wireless certification label 14
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