HP Pavilion 11-n000 User Guide

HP Pavilion 11-n000 Manual

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  • HP Pavilion 11-n000 | User Guide - Page 1
    User Guide
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    notice This guide describes features that are common to most models. Some drivers and/or software to take full advantage of Windows functionality. Go to http://www.microsoft.com for details. To obtain the latest information in this guide, contact support. For U.S. support, go to http://www.hp
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    Safety warning notice WARNING! To reduce the possibility of heat-related injuries or of overheating the computer, do not place the computer directly on your lap or obstruct the computer air vents. Use the computer only on a hard, flat surface. Do not allow another hard surface, such as an adjoining
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    iv Safety warning notice
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    ...1 Fun things to do ...1 More HP resources ...3 2 Getting to know your 10 Changing your notebook to a tablet 10 Top ...11 TouchPad ...11 Lights ...12 Speakers ...12 Keys ...13 Labels ...13 16 Using a WLAN ...16 Using an Internet service provider 17 Setting up a WLAN 17 Configuring a
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    Using Bluetooth wireless devices (select models only 20 Connecting to a wired network ...20 Connecting to a local area network (LAN 20 4 Enjoying entertainment features ...21 Multimedia features ...21 Using the webcam ...22
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    41 Resolving a low battery level when the computer cannot exit Hibernation ....... 41 Running on external AC power ...41 Troubleshooting power problems 42 HP CoolSense ...42 Refreshing your software content with Intel Smart Connect Technology (select models only 43 Shutting down (turning off) the
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    53 Downloading a BIOS update 54 Using HP PC Hardware Diagnostics (UEFI 54 Downloading HP PC Hardware Diagnostics (UEFI) to a USB HP Recovery partition (select models only 58 Using HP Recovery media to recover 59 Changing the computer boot order 59 Removing the HP Recovery partition 59 11
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    app. 2. Select HP Picks to view all the available apps. 3. Select the app you want to download, and then follow the on-screen instructions. When the download page 15. ● Take a minute to browse the printed Windows Basics guide to explore the new Windows® features. ● Become familiar with the computer
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    ● You know that you can create a powerful presentation with Microsoft® applications. But did you know you can also connect to a projector to share your ideas with a group? See Connecting video devices by using an HDMI cable on page 24. ● Experience music the way the artist intended, with deep
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    , including proper battery disposal information Limited Warranty* ● Specific warranty information about this computer To access this guide: 1. From the Start screen, type support, and then select the HP Support Assistant app. 2. Select My computer, and then select Warranty and services. - or
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    number, warranty period (found on your service label), name, and postal address. IMPORTANT: Do NOT return your HP product to the addresses above. For U.S. support, go to http://www.hp.com/go/ contactHP. For worldwide support, go to http://welcome.hp.com/country/us/en/wwcontact_us.html. 4 Chapter
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    2 Getting to know your computer Finding your hardware and software information Locating hardware To find out what hardware is installed on your computer: 1. From the Start screen, type control panel, and then select Control Panel. 2. Select System and Security, select System, and then click Device
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    SIM slot (select models only) (3) Memory card HP 3D DriveGuard has temporarily parked the hard drive. NOTE: For information about HP 3D DriveGuard, see Using HP 3D DriveGuard on page 45. Supports connected and the battery is charged. ● Off: The computer is using battery power. Connects an
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    being mishandled or stolen. ● When the computer is off, press the button to turn on the computer. ● When the computer is on, press the button briefly to initiate press and hold the power button down for at least 5 seconds to turn off the computer. To learn more about your power settings, see your
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    or a headset. For additional safety information, refer to the Regulatory, Safety, and Environmental Notices. To access this guide, from the Start screen, type support, and then select the HP Support Assistant app. NOTE: When a device is connected to the jack, the computer speakers are disabled. NOTE
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    (3) Webcam Records video and captures photographs. Some models allow you to video conference and chat online (WLANs). (6) Internal display switch Turns off the display and initiates Sleep access this guide, from the Start screen, type support, and then select the HP Support Assistant app
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    Changing your notebook to an entertainment stand To change your notebook to an entertainment stand, raise the display, and then rotate the display backward to a stand position (about 315 degrees). Changing your notebook to a tablet To change your notebook to a tablet, raise the display, and then
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    TouchPad button (3) Right TouchPad button Description Moves the on-screen pointer and selects or activates items on the screen. NOTE: The TouchPad also supports edge-swipe gestures. For more information, see Edge swipes on page 29. Functions like the left button on an external mouse. Functions
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    Lights Component (1) Caps lock light (2) Mute light Speakers Component Speakers (2) Description On: Caps lock is on, which switches the keys to all capital letters. ● Amber: Computer sound is off. ● Off: Computer sound is on. Description Produce sound. 12 Chapter 2 Getting to know your
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    labels affixed to the computer provide information you may need when you troubleshoot system problems or travel internationally with the computer. ● Service label-Provides important information to identify your computer. When contacting support, you will probably be asked for the serial number, and
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    Component (1) Serial number (2) Product number (3) Warranty period (4) Model number (select models only) ● Regulatory label(s)-Provide(s) regulatory information about the computer. ● Wireless certification label(s)-Provide(s) information about optional wireless devices and the approval markings for
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    . ● HP Mobile Broadband Module (select models only)-A Support. Using the wireless button The computer has a wireless button and one or more wireless devices, depending on the model. All of the wireless devices on your computer are enabled at the factory, so the wireless devices are on when you turn
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    diagnose and repair network problems. To use operating then select Help and Support. Sharing data and drives open File Explorer. 2. From This PC, click a folder with content you Share and then follow the on-screen instructions. To share drives on the same service provider or a public or corporate network
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    a local ISP. The ISP will help set up the modem, install a network cable to connect your wireless router to the modem, and test the Internet service. NOTE: Your ISP will give you a user ID and a password to use for Internet access. Record this information and store it in a safe place. Setting
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    . When used with mobile network operator service, HP Mobile Broadband gives you the freedom to stay connected to the Internet, send email, or connect to your corporate network whether you are on the road or outside the range of Wi-Fi hotspots. HP supports the following technologies: 18 Chapter
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    (CDMA) telecommunications standard. ● LTE (Long Term Evolution), which provides access to networks supporting LTE technology. You might need the HP Mobile Broadband Module IMEI and/or MEID number to activate mobile broadband service. The serial number is printed on a label located on the bottom of
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    7. Reconnect external devices. 8. Turn on the computer. To remove a SIM, press in on the SIM, and then remove it from the slot. Using Bluetooth wireless devices (select models only) A Bluetooth device provides short-range wireless communications that replace the physical cable connections that
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    4 Enjoying entertainment features Use your HP computer as an entertainment hub to socialize via the webcam, HDMI port Description On: The webcam is in use. Records video and captures photographs. Some models allow you to video conference and chat online using streaming video. From the Start screen,
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    USB 3.0 port USB 2.0 ports Memory card reader SIM slot (select models only) Speakers (2) Audio-out (headphone)/Audio-in (microphone) jack Description and Environmental Notices. To access this guide, from the Start screen, type support, and then select the HP Support Assistant app. NOTE: When a
  • HP Pavilion 11-n000 | User Guide - Page 31
    to your computer, follow the device manufacturer's instructions. To connect high-definition speakers to the access this guide, from the Start screen, type support, and then select the HP Support Assistant app Use Beats Audio Control Panel to view and manually control audio and bass settings. ▲ From
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    HDMI cable, sold separately. To see the computer screen image on a high-definition TV or monitor, connect the high-definition device according to the following instructions. 1. Connect one end of the HDMI cable to the HDMI port on the computer. 2. Connect the other end of the cable to the high
  • HP Pavilion 11-n000 | User Guide - Page 33
    ● PC screen video interface that supports high-definition video and audio. After you connect an HDMI TV to the computer, you can then turn on HDMI the Start screen, tap Devices, tap Project, and then follow the on- screen instructions. - or - Point to the upper-right or lower-right corner of the
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    computer. Review the Windows Basics guide included with your computer. The guide provides information about common tasks using the TouchPad, touch screen, or the keyboard. Your computer model has special mouse. NOTE: TouchPad gestures are not supported in all apps. 26 Chapter 5 Navigating the screen
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    Tapping To make an on-screen selection, use the tap function on the TouchPad. ● Point to an item on the screen, and then tap one finger on the TouchPad zone to make a selection. Double-tap an item to open it. Using the TouchPad and gestures 27
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    Scrolling Scrolling is useful for moving up, down, or sideways on a page or image. ● Place two fingers slightly apart on the TouchPad zone and then drag them up, down, left, or right. 2-finger pinch zoom 2-finger pinch zoom allows you to zoom out or in on images or text. ● Zoom out by placing two
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    2-finger click 2-finger click allows you to make menu selections for an object on the screen. NOTE: Using 2-finger click is the same action as using right-click with the mouse. ● Place two fingers on the TouchPad zone and press down to open the options menu for the selected object. Edge swipes Edge
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    Left-edge swipe The left-edge swipe accesses your recently opened apps so that you can switch between them quickly. ● Swipe your finger gently from the left edge of the TouchPad. Top-edge swipe The top-edge swipe displays app command options that allow you to customize apps. IMPORTANT: When an app
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    Using touch screen gestures A touch screen computer allows you to control items on the screen directly with your fingers. TIP: On touch screen computers, you can perform the gestures on the screen or on the TouchPad. You can also perform on-screen actions with the keyboard and mouse. One-finger
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    Tapping To make an on-screen selection, use the tap function. ● Use one finger to tap an object on the screen to make a selection. Double-tap an item to open it. Scrolling Scrolling is useful for moving the pointer up, down, left, or right on a page or image. ● Place two fingers on the screen and
  • HP Pavilion 11-n000 | User Guide - Page 41
    2-finger pinch zoom 2-finger pinch zoom allows you to zoom out or in on images or text. ● Zoom out by placing two fingers apart on the screen and then moving your fingers together. ● Zoom in by placing two fingers together on the screen and then moving your fingers apart. Using touch screen gestures
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    Edge swipes With edge swipes you can perform tasks such as changing settings and finding or using apps. Right-edge swipe The right-edge swipe reveals the charms, which let you search, share, start apps, access devices, or change settings. ● Gently swipe your finger inward from the right edge of the
  • HP Pavilion 11-n000 | User Guide - Page 43
    Top-edge swipe and bottom-edge swipe The top-edge swipe or bottom-edge swipe displays app command options that allow you to customize apps. IMPORTANT: When an app is open, the top-edge gesture varies depending on the app. ● Gently swipe your finger from the top edge or the bottom edge to reveal the
  • HP Pavilion 11-n000 | User Guide - Page 44
    HP PC Hardware Diagnostics (UEFI) on page 53 for instructions on opening Setup Utility (BIOS), and then follow the instructions Support also provides automated troubleshooting tools and access to support DVD or a BD. f12 Turns the wireless feature on or off guide. 36 Chapter 5 Navigating the screen
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    Using the hot keys A hot key is a combination of the fn key and the esc key, the b key, or the spacebar. To use a hot key: ▲ Briefly press the fn key, and then briefly press the second key of the combination. Using the keyboard and mouse 37
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    the battery reaches a critical level. In the Hibernation state, your work is saved to a hibernation file and the computer powers down. NOTE: You can manually initiate Hibernation. See Manually initiating and exiting Sleep on page 39 and Manually initiating and exiting Hibernation (select models only
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    the display. When the computer exits Sleep, the power lights turn on and your work returns to the screen. NOTE: If to the screen. Manually initiating and exiting Hibernation (select models only) You can account password, and then follow the on-screen instructions. If you do not need to create or
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    the status of your battery, or if the battery is no longer holding a charge, run Battery Check in HP Support Assistant. To access battery information, from the Start screen, type support, select the HP Support Assistant app, and then select Battery and performance. HP Support Assistant provides the
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    Turn off power, refer to the Setup Instructions poster provided in the computer box. The computer does not use battery power when the computer is connected the computer, a replacement AC adapter provided by HP, or a compatible AC adapter purchased from HP. Connect the computer to external AC power
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    to save battery life. ● The power meter icon on the Windows desktop changes appearance. Troubleshooting power problems Test the AC adapter if the computer exhibits any of the following symptoms when it is connected to AC power: ● The computer does not turn on. ● The display does not turn on. ● The
  • HP Pavilion 11-n000 | User Guide - Page 51
    might be higher than it would be with HP CoolSense on. To turn CoolSense off or on, follow these steps: ▲ From the Start screen, type coolsense, and then select HP CoolSense. Refreshing your software content with Intel Smart Connect Technology (select models only) When the computer is in the Sleep
  • HP Pavilion 11-n000 | User Guide - Page 52
    ● Press ctrl+alt+delete, click the Power icon, and then select Shut Down. ● Press and hold the power button for at least 5 seconds. ● Disconnect the computer from external power. 44 Chapter 6 Managing power
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    It also provides information about updating your programs and drivers, instructions for cleaning your computer, and tips for traveling display closed while the computer is running on battery power. A short time after the end of one of these events, HP 3D DriveGuard returns the hard drive to normal
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    space. 2. Follow the on-screen instructions. Updating programs and drivers HP recommends that you update your programs and drivers on a regular basis to the your equipment. Go to http://www.hp.com/support to download the latest versions of HP programs and drivers. In addition, register to receive
  • HP Pavilion 11-n000 | User Guide - Page 55
    clean your computer. WARNING! To prevent electric shock or damage to components, do not attempt to clean your computer while it is turned on. ● Turn off the computer. ● Disconnect AC power. ● Disconnect all powered external devices. CAUTION: To prevent damage to internal components, do not spray
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    . If you are uncertain of the policy that applies to the use of a particular device, ask for authorization to use your computer before you turn it on. ● If you are traveling internationally, follow these suggestions: ◦ Check the computer-related customs regulations for each country or region on your
  • HP Pavilion 11-n000 | User Guide - Page 57
    by the Windows operating system, HP applications, the non-Windows Setup . Additional passwords can be set in Windows or in the HP Setup Utility (BIOS) that is preinstalled on your computer. You numbers. ● Before you send your computer for service, back up your files, delete confidential files,
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    -on password in Setup Utility (BIOS): 1. To start Setup Utility (BIOS), turn on or restart the computer, quickly press esc, and then press f10. the arrow keys to select Security, and then follow the on-screen instructions. Your changes take effect when the computer restarts. Using Internet security
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    , and then follow the on-screen instructions. Installing HP and third-party software updates HP recommends that you regularly update the software and drivers that were originally installed on your computer. To download the latest versions, go to http://www.hp.com/support. At this location, you can
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    after you purchased your computer, regularly update the software. Software companies provide software updates to their products to correct security problems and improve functionality of the software. Securing your wireless network When you set up your wireless network, always enable security
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    HP PC ) To start Setup Utility (BIOS), turn on or restart the computer, quickly HP website. Most BIOS updates on the HP website are packaged in compressed files called SoftPaqs. Some download packages contain a file named Readme.txt, which contains information regarding installing and troubleshooting
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    hp support assistant, and then select the HP Support Assistant app. 2. Click Updates and tune-ups, and then click Check for HP updates now. 3. Follow the on-screen instructions file from your hard drive. Using HP PC Hardware Diagnostics (UEFI) HP PC Hardware Diagnostics is a Unified Extensible
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    Hardware Diagnostics (UEFI) to a USB device NOTE: Instructions for downloading HP PC Hardware Diagnostics (UEFI) are provided in English only. 1. Go to http://www.hp.com. 2. Point to Support, located at the top of the page, and then click the Download Drivers. 3. In the text box, enter the product
  • HP Pavilion 11-n000 | User Guide - Page 64
    Image Recovery-Reinstalls the operating system and all hardware-related drivers and software, but not other software applications. ● Factory Reset steps, see Help and Support. From the Start screen, type help, and then select Help and Support. Creating HP Recovery media HP Recovery Manager is a
  • HP Pavilion 11-n000 | User Guide - Page 65
    screen, type help, and then select Help and Support. ● If you need to correct a problem with a preinstalled application or driver, use the Drivers and Applications Reinstall option of HP Recovery Manager to reinstall the individual application or driver. From the Start screen, type recovery, select
  • HP Pavilion 11-n000 | User Guide - Page 66
    .hp.com/support, select your country or region, and follow the on-screen instructions. IMPORTANT: HP Recovery Manager does not automatically provide backups of your personal data. Before beginning recovery, back up any personal data you wish to retain. Using the HP Recovery partition (select models
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    Press and hold f11 as you press the power button. 2. Select Troubleshoot from the boot options menu. 3. Select Recovery Manager, and then follow the on-screen instructions. Using HP Recovery media to recover You can use HP Recovery media to recover the original system. This method can be used if
  • HP Pavilion 11-n000 | User Guide - Page 68
    , it should be powered only with an AC adapter or a DC power source supplied and approved by HP for use with this computer. The computer can operate on DC power within the following specifications. Operating voltage 5% to 95% -50 ft to 10,000 ft -50 ft to 40,000 ft 60 Chapter 11 Specifications
  • HP Pavilion 11-n000 | User Guide - Page 69
    electronic components. To prevent damage to the computer, damage to a drive, or loss of information, observe these precautions: ● If removal or installation instructions direct you to unplug the computer, first be sure that it is properly grounded, and then remove the cover. ● Keep components in
  • HP Pavilion 11-n000 | User Guide - Page 70
    25 hot keys description 37 using 37 HP 3D DriveGuard 45 HP and third-party software updates, installing 51 HP Mobile Broadband, disabled 19 HP PC Hardware Diagnostics (UEFI) downloading 55 using 54 HP Recovery Manager correcting boot problems 59 starting 58 HP Recovery media creating 56 recovery 59
  • HP Pavilion 11-n000 | User Guide - Page 71
    14 regulatory 14 serial number 13 service 13 wireless certification 14 WLAN 14 ) status 6 low battery level 41 M maintenance HP Recovery Manager 58 media 59 options 57 starting 58 supported discs 56 system 58 USB flash drive 59 using HP Recovery media 57 recovery media creating 56 creating using HP
  • HP Pavilion 11-n000 | User Guide - Page 72
    32 tapping 32 top-edge swipe 35 touch screen, using 31 TouchPad buttons 11 TouchPad gestures 2-finger pinch zoom 28 scrolling 28 tapping 27 TouchPad zone, identifying 11 traveling with the computer 14, 47 turning off the computer 43 U unresponsive system 43 USB 2.0 ports, identifying 6, 7, 22 USB
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User Guide