HP Pavilion 11-n000 User Guide 1

HP Pavilion 11-n000 Manual

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  • HP Pavilion 11-n000 | User Guide 1 - Page 1
    User Guide
  • HP Pavilion 11-n000 | User Guide 1 - Page 2
    Go to http://www.microsoft.com for details. To access the latest user guide, go to http://www.hp.com/support, and select your country. Select Drivers & Downloads, and then follow the on-screen instructions. Software terms By installing, copying, downloading, or otherwise using any software product
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    Safety warning notice WARNING! To reduce the possibility of heat-related injuries or of overheating the computer, do not place the computer directly on your lap or obstruct the computer air vents. Use the computer only on a hard, flat surface. Do not allow another hard surface, such as an adjoining
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    iv Safety warning notice
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    Processor configuration setting (select models only) IMPORTANT: Select computer models are configured with an Intel® Pentium® N35xx series or a Celeron® N28xx/N29xx series processor and a Windows® operating system. If your computer is configured as described, do not change the processor
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    vi Processor configuration setting (select models only)
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    More HP resources ...2 2 Getting to know your computer ...4 Locating hardware ...4 Locating software ...4 Right side ...5 Left side ...6 Display ...8 Changing your notebook to an entertainment stand 9 Changing your notebook to a tablet 9 Top ...10 TouchPad ...10 Lights ...11 Speakers ...11 Keys
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    27 Using the keyboard and optional mouse 27 6 Managing power ...28 Initiating and exiting Sleep and Hibernation 28 Manually initiating and exiting Sleep 29 Manually initiating and exiting Hibernation (select models only 29 Setting password protection on wakeup (exiting Sleep or Hibernation 29
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    Troubleshooting power problems 32 Shutting down (turning off) the computer 33 7 Maintaining your computer ...35 Improving performance ...35 Using HP 3D DriveGuard 35 Identifying HP ...41 Installing critical security updates ...41 Using HP Touchpoint Manager (select models only 41 Securing your
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    Changing the computer boot order 52 Removing the HP Recovery partition (select models only 52 12 Specifications ...54 Input power ...54 Operating environment ...54 13 Electrostatic Discharge ...55 14 Accessibility ...56 Supported assistive technologies ...56 Contacting support ...56 Index ...57 x
  • HP Pavilion 11-n000 | User Guide 1 - Page 11
    app: 1. From the Start screen, select the Store app. 2. Select HP picks to view all the available apps. NOTE: HP picks is available in select countries only. 3. Select the app you want to download, and then follow the on-screen instructions. When the download is complete, the app appears on the All
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    /us/en/ wwcontact_us.html. ● Online chat with an HP technician ● Support telephone numbers ● HP service center locations Safety & Comfort Guide To access this guide: 1. From the Start screen, type support, and then select the HP Support Assistant app. ● Proper workstation setup ● Guidelines for
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    number, warranty period (found on your service label), name, and postal address. IMPORTANT: Do NOT return your HP product to the addresses above. For U.S. support, go to http://www.hp.com/go/ contactHP. For worldwide support, go to http://welcome.hp.com/country/us/en/wwcontact_us.html. More
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    2 Getting to know your computer Locating hardware To find out what hardware is installed on your computer: 1. From the Start screen, type control panel, and then select Control Panel. ‒ or - From the Windows desktop, right-click the Start button, and then select Control Panel. 2. Select System and
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    Description ● Blinking white: The hard drive is being accessed. ● Amber: HP 3D DriveGuard has temporarily parked the hard drive. NOTE: For information about HP 3D DriveGuard, see Using HP 3D DriveGuard on page 35. Supports a wireless subscriber identity module (SIM). Reads optional memory cards that
  • HP Pavilion 11-n000 | User Guide 1 - Page 16
    Left side Component (1) Security cable slot (2) Power button (3) Power light (4) Vent (5) USB 2.0 port 6 Chapter 2 Getting to know your computer Description Attaches an optional security cable to the computer. NOTE: The security cable is designed to act as a deterrent, but it may not
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    access this document: ● From the Start screen, type support, and then select the HP Support Assistant app. - or - ● From the Windows desktop . NOTE: Be sure that the device cable has a 4-conductor connector that supports both audio-out (headphone) and audio-in (microphone). Controls speaker volume.
  • HP Pavilion 11-n000 | User Guide 1 - Page 18
    Regulatory, Safety, and Environmental Notices that applies to your country or region. To access this document: From the Start screen, type support, and then select the HP Support Assistant app. Your computer can function as a classic notebook, and in addition, the display can be rotated so that the
  • HP Pavilion 11-n000 | User Guide 1 - Page 19
    Changing your notebook to an entertainment stand To change your notebook to an entertainment stand, raise the display, and then rotate the display backward to a stand position (about 315 degrees). Changing your notebook to a tablet To change your notebook to a tablet, raise the display, and then
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    button (3) Right TouchPad button Description Reads your finger gestures to move the pointer or activate items on the screen. NOTE: The TouchPad also supports edge-swipe gestures. For more information, see Using the TouchPad and touch screen gestures on page 24. Functions like the left button on
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    Lights Component (1) Caps lock light (2) Mute light Speakers Component Speakers (2) Description On: Caps lock is on, which switches the keys to all capital letters. ● Amber: Computer sound is off. ● Off: Computer sound is on. Description Produce sound. Top 11
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    properly. NOTE: The action key feature is enabled at the factory. You can disable this feature in Setup Utility (BIOS). Refer to Help and Support for additional information. After you have disabled the action key feature, you can still perform each function by pressing the fn key in combination with
  • HP Pavilion 11-n000 | User Guide 1 - Page 23
    the computer provide information you may need when you troubleshoot system problems or travel internationally with the computer. IMPORTANT: removable service door, or on the back of the display. ● Service label-Provides important information to identify your computer. When contacting support, you
  • HP Pavilion 11-n000 | User Guide 1 - Page 24
    (select models only prior to Windows 8)-Contains the Windows Product Key. You may need the Product Key to update or troubleshoot the operating system. HP platforms with Windows 8 or Windows 8.x preinstalled do not have the physical label. Instead a Digital Product Key is electronically installed
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    about wireless technology, the Internet, and networking, see the information and website links provided in Help and Support. ▲ From the Start screen, type help, and then select Help and Support. ‒ or - From the Windows desktop, click the question mark icon in the notification area, at the far
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    Set up a new connection or network. A list of options is displayed, allowing you to manually search for and connect to a network or to create a new network connection. 6. Follow the on-screen instructions to complete the connection. After the connection is made, place the mouse pointer over the
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    NOTE: The functional range (how far your wireless signals travel) depends on WLAN implementation, router manufacturer, and interference from other electronic devices or structural barriers such as walls and floors. Using Bluetooth wireless devices (select models only) A Bluetooth device provides
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    see the information provided in Help and Support. ▲ From the Start screen, type help, and then select Help and Support. ‒ or - From the Windows to enable media sharing on additional devices, refer to the device manufacturer's instructions. 1. To set up a home group network: ▲ From the Start screen
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    4 Enjoying entertainment features Use your HP computer as an entertainment hub to socialize via the webcam, enjoy and manage your music, and download and watch movies. Or, to make your computer
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    or a headset. For additional safety information, refer to the Regulatory, Safety, and Environmental Notices. To access this guide, from the Start screen, type support, and then select the HP Support Assistant app. NOTE: When a device is connected to the jack, the computer speakers are disabled. NOTE
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    then select the HP Support Assistant app. You can connect wired headphones to the headphone jack or to the audio-out (headphone)/audio-in (microphone) combo jack on your computer. To connect wireless headphones to your computer, follow the device manufacturer's instructions. Connecting a microphone
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    is connected to the correct port on the computer, using the correct cable. Follow the device manufacturer's instructions. For information on using your video features, refer to Help and Support. Connecting video devices using an HDMI cable (select models only) NOTE: To connect an HDMI device to
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    screen resolution. Setting up HDMI audio HDMI is the only video interface that supports high-definition video and audio. After you connect an HDMI TV to the pair with your computer. Follow the on-screen instructions to access media files you want to project or to project your entire computer screen
  • HP Pavilion 11-n000 | User Guide 1 - Page 34
    Devices and Printers, select Mouse. NOTE: Most of the gestures shown here can be used on either the TouchPad or touchscreen. TouchPad gestures are not supported in all apps. Tap Use the tap/double-tap gesture to select or open an item on the screen. ● Point to an item on the
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    Two-finger scroll Use the two-finger scroll gesture to move up, down, or sideways on a page or image. ● Place two fingers slightly apart on the TouchPad zone and then drag them up, down, left, or right. Two-finger pinch zoom Use the two-finger pinch zoom to zoom out or in on images or text. ● Zoom
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    Right-edge swipe Use the right-edge swipe to reveal the charms, which let you search, share, start apps, access devices, or change settings. ● Gently swipe your finger inward from the right edge of the TouchPad to reveal the charms. Left-edge swipe Use the left-edge swipe to reveal your open apps so
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    One-finger slide (touch screen only) Use the one-finger slide to pan or scroll through lists and pages, or to move an object. ● To scroll across the screen, lightly slide one finger across the screen in the direction you want to move. ● To drag, press and hold an object, and then drag the object to
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    In the Hibernation state, your work is saved to a hibernation file and the computer powers down. You can also initiate Hibernation manually. For more information, see Manually initiating and exiting Hibernation (select models only) on page 29. CAUTION: To reduce the risk of possible audio and video
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    If you have set a password to be required on exiting Sleep, you must enter your Windows password before your work returns to the screen. Manually initiating and exiting Hibernation (select models only) You can enable user-initiated Hibernation and change other power settings and timeouts using Power
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    or change your user account password, and then follow the on-screen instructions. If you do not need to create or change a user account password , run Battery Check in the HP Support Assistant app. 1. From the Start screen, type support, and then select the HP Support Assistant app. ‒ or - From
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    desktop, click the question mark icon in the notification area, at the far right of the taskbar. 2. Select Battery and Performance. HP Support Assistant provides the following tools and information about the battery: ● Battery Check ● Information about battery types, specifications, life cycles, and
  • HP Pavilion 11-n000 | User Guide 1 - Page 42
    to AC power, refer to the Setup Instructions poster provided in the computer box. The computer AC adapter provided by HP, or a compatible AC adapter purchased from HP. Connect the computer to on the Windows desktop changes appearance. Troubleshooting power problems Test the AC adapter if the
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    . ● If the connections are secure and the power lights remain off, the AC adapter is not functioning and should be replaced. Contact support for information about obtaining a replacement AC power adapter. Shutting down (turning off) the computer CAUTION: Unsaved information is lost when the computer
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    ● Press ctrl+alt+delete, click the Power icon, and then select Shut Down. ● Press and hold the power button for at least 5 seconds. ● Disconnect the computer from external power. ● On models with a user-replaceable battery, remove the battery. 34 Chapter 6 Managing power
  • HP Pavilion 11-n000 | User Guide 1 - Page 45
    tools like Disk Defragmenter and Disk Cleanup. It also provides instructions for updating programs and drivers, steps to clean the computer, right of the taskbar, or in the Mobility Center. Using Disk Defragmenter HP recommends using Disk Defragmenter to defragment your hard drive at least once a
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    notifications when updates become available. If you would like to update your programs and drivers, follow these instructions: 1. From the Start screen, type support, and then select the HP Support Assistant app. -orFrom the Windows desktop, click the question mark icon in the notification area, at
  • HP Pavilion 11-n000 | User Guide 1 - Page 47
    Cleaning procedures Follow the procedures in this section to safely clean your computer. WARNING! To prevent electric shock or damage to components, do not attempt to clean your computer while it is on. 1. Turn off the computer. 2. Disconnect AC power. 3. Disconnect all powered external devices.
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    ● When traveling by air, carry the computer as hand luggage; do not check it in with the rest of your luggage. CAUTION: Avoid exposing a drive to magnetic fields. Security devices with magnetic fields include airport walk-through devices and security wands. Airport conveyer belts and similar
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    punctuation, symbols, and numbers. ● Before you send your computer for service, back up your files, delete confidential files, and then remove all screen-saver passwords: ▲ From the Start screen, type support, and then select the HP Support Assistant app. -or- From the Windows desktop, click
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    on or restart the tablet, and then quickly hold down the Windows button. 2. Tap f10. 2. Select Security, and then follow the on-screen instructions. Your changes take effect when the computer restarts. Using Internet security software When you use your computer to access email, a network, or the
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    type support, and then select the HP Support HP, Windows, and third-party software installed on your computer should be regularly updated to correct security problems You can install these updates manually or automatically. To view or instructions. Using HP Touchpoint Manager (select models only) HP
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    Securing your wireless network When you set up a WLAN or access an existing WLAN, always enable security features to protect your network from unauthorized access. WLANs in public areas (hotspots) like coffee shops and airports may not provide any security. Backing up your software applications and
  • HP Pavilion 11-n000 | User Guide 1 - Page 53
    HP website. Most BIOS updates on the HP website are packaged in compressed files called SoftPaqs. Some download packages contain a file named Readme.txt, which contains information regarding installing and troubleshooting support, selecting the HP Support instructions. Starting Setup Utility (BIOS) 43
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    and then select the HP Support Assistant app. ‒ or - From the Windows desktop, click the question mark icon in the notification area, at the far right of the taskbar. 2. Click Updates and tune-ups, and then click Check for HP updates now. 3. Follow the on-screen instructions. 4. At the download area
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    Synchronizing a tablet and keyboard (select models only) When you attach a tablet to the keyboard and restart the computer, the BIOS checks to see if the Embedded Controller firmware on the keyboard needs to be synchronized. If so, BIOS will start the synchronization. If the synchronization is
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    Downloading HP PC Hardware Diagnostics (UEFI) to a USB device NOTE: Instructions for downloading HP PC Hardware HP PC Diagnostics homepage- Provides access to the latest UEFI version 1. Go to http://hp.com/go/techcenter/pcdiags. 2. Click the UEFI Download link, and then select Run. Option 2: Support
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    enter the product name, and then click Go. - or - Click Find Now to let HP automatically detect your product. 4. Select your computer model, and then select your operating system. 5. In the Diagnostic section, click HP UEFI Support Environment. - or - Click Download, and then select Run. Downloading
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    Numbers booklet included with the computer. You can also find contact information from the HP website. Go to http://www.hp.com/support, select your country or region, and follow the on-screen instructions. HP Recovery Manager is a software program that allows you to create recovery media after you
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    Telephone Numbers booklet included with the computer. You can also find contact information from the HP website. Go to http://www.hp.com/support, select your country or region, and follow the on-screen instructions. If you use an external optical drive, it must be connected directly to a USB port
  • HP Pavilion 11-n000 | User Guide 1 - Page 60
    ▲ From the Start screen, type support, and then select the HP Support Assistant app. - or - From the Windows desktop, click the question mark icon in the notification area, at the far right of the taskbar. ● If you need to correct a problem with a preinstalled application or driver, use the Drivers
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    booklet included with the computer. You can also find contact information from the HP website. Go to http://www.hp.com/support, select your country or region, and follow the on-screen instructions. IMPORTANT: HP Recovery Manager does not automatically provide backups of your personal data. Before
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    screen instructions. Changing the computer boot order If your computer does not restart in HP Recovery select models only). 1. Insert the HP Recovery media. 2. Start Computer instructions. Removing the HP Recovery partition (select models only) HP Recovery Manager software allows you to remove the HP
  • HP Pavilion 11-n000 | User Guide 1 - Page 63
    Follow these steps to remove the HP Recovery partition: 1. From the Start screen, type recovery, and then select HP Recovery Manager. 2. Select Remove Recovery Partition, and then follow the on-screen instructions. Restore and recovery 53
  • HP Pavilion 11-n000 | User Guide 1 - Page 64
    AC adapter or a DC power source that is supplied and approved by HP for use with this computer. The computer can operate on DC power voltage and current varies by platform. Input power Operating voltage and current DC plug of external HP power supply Rating 19.5 V dc @ 2.31 A - 45 W 19.5 V dc
  • HP Pavilion 11-n000 | User Guide 1 - Page 65
    components. To prevent damage to the computer, damage to a drive, or loss of information, observe these precautions: ● If removal or installation instructions direct you to unplug the computer, first be sure that it is properly grounded. ● Keep components in their electrostatic-safe containers until
  • HP Pavilion 11-n000 | User Guide 1 - Page 66
    designs, produces, and markets products and services that can be used by everyone, including people with disabilities, either on a stand-alone basis or with appropriate assistive devices. Supported assistive technologies HP products support a wide variety of operating system assistive technologies
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    light, identifying 11 caring for your HP 3D DriveGuard 35 HP Apps Store, visiting 1 HP PC Hardware Diagnostics (UEFI) downloading 46 HP Recovery Manager correcting boot problems 52 starting 51 HP Recovery media creating 48 recovery 52 HP Recovery partition recovery 51 removing 52 HP resources 2 HP
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    HP Recovery Manager 50 media 52 starting 51 supported discs 49 system 50 USB flash drive 52 using HP Recovery media 49 recovery media creating 48 creating using HP serial number, computer 13 service labels, locating 13 setting speakers connecting 21 identifying 11, 20 supported discs, recovery 49
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    TouchPad and touch screen gestures left-edge swipe 26 right-edge swipe 26 tap 24 top-edge swipe and bottomedge swipe 26 two-finger click 25 two-finger pinch/zoom 25 two-finger scroll 25 TouchPad zone, identifying 10 traveling with the computer 14, 37 turning off the computer 33 two-finger click
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User Guide