HP Pavilion 15-aw000 Maintenance and Service Guide
HP Pavilion 15-aw000 Manual
 |
View all HP Pavilion 15-aw000 manuals
Add to My Manuals
Save this manual to your list of manuals |
HP Pavilion 15-aw000 manual content summary:
- HP Pavilion 15-aw000 | Maintenance and Service Guide - Page 1
HP Pavilion Notebook PC Maintenance and Service Guide - HP Pavilion 15-aw000 | Maintenance and Service Guide - Page 2
to change without notice. The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. HP shall not be liable for technical or editorial errors - HP Pavilion 15-aw000 | Maintenance and Service Guide - Page 3
Self-Repair Parts CAUTION: Your computer includes Customer Self-Repair parts and parts that should only be accessed by an authorized service provider. See Chapter 5, "Removal and replacement procedures for Customer Self-Repair parts," for details. Accessing parts described in Chapter 6, "Removal and - HP Pavilion 15-aw000 | Maintenance and Service Guide - Page 4
iv Important Notice about Customer Self-Repair Parts - HP Pavilion 15-aw000 | Maintenance and Service Guide - Page 5
Safety warning notice WARNING! To reduce the possibility of heat-related injuries or of overheating the device, do not place the device directly on your lap or obstruct the device air vents. Use the device only on a hard, flat surface. Do not allow another hard surface, such as an adjoining optional - HP Pavilion 15-aw000 | Maintenance and Service Guide - Page 6
vi Safety warning notice - HP Pavilion 15-aw000 | Maintenance and Service Guide - Page 7
Computer major components ...15 Display assembly subcomponents ...18 Miscellaneous parts ...19 4 Removal and replacement procedures preliminary requirements 21 Tools required ...21 Service considerations ...21 Plastic parts ...21 Cables and connectors ...22 Drive handling ...22 Grounding guidelines - HP Pavilion 15-aw000 | Maintenance and Service Guide - Page 8
6 Removal and replacement procedures for authorized service provider parts 28 Component replacement procedures ...28 Base Display panel ...59 Webcam ...63 WLAN antenna ...65 7 Using HP PC Hardware Diagnostics (UEFI) ...67 Downloading HP PC Hardware Diagnostics (UEFI) to a USB device 67 8 Backing - HP Pavilion 15-aw000 | Maintenance and Service Guide - Page 9
39.62 cm (15.6-in) display specifications ...76 Hard drive specifications ...76 Solid-state drive specifications ...77 DVD±RW SuperMulti DL Drive specifications ...78 10 Power cord set requirements ... - HP Pavilion 15-aw000 | Maintenance and Service Guide - Page 10
x - HP Pavilion 15-aw000 | Maintenance and Service Guide - Page 11
HP Pavilion Notebook PC AMD Bristol Ridge AMD Quad-Core A-Series service tag on D cover/xxx (internal service Support HD Decode, DX12, and HDMI Support PX7 Support dynamic switching Support Freesync technology Support Dual Graphics AMD Radeon™R6 M445DX Dual Graphics 16:9 Ultra Wide Aspect Ratio 15 - HP Pavilion 15-aw000 | Maintenance and Service Guide - Page 12
w/8GB NAND Optical drive (select 9.0mm tray load - SATA - Fixed (not modular) models only) DVD+/-RW Double-Layer SuperMulti Support Zero-Power ODD Support M-disc Webcam and Microphone HP Wide Vision HD: HD camera - indicator LED, USB2.0, BSI sensor, f2.0, 88° WFOV 720p by 30 frames per second - HP Pavilion 15-aw000 | Maintenance and Service Guide - Page 13
Band Wireless-AC 3165 802.11 ac 1x1 WiFi + BT 4.2 Combo Adapter Compatible with Miracast-certified devices External media cards HP Multi-Format Digital Media Card Reader Support SD/SDHC/SDXC Push-Push Insertion/Removal Internal card expansion One M.2 slot for WLAN One M.2 slot for SSD Ports - HP Pavilion 15-aw000 | Maintenance and Service Guide - Page 14
requirements Security Operating system Serviceability Description Taps enabled as default Batteries: 2 cell prismatic battery - 41Whr (5360mAh) Supports battery fast charge (90min /SL): Windows 10 Home Value NB SEAP Windows 10 Home Value Notebook Windows 10 Home EM/SL Windows 10 Home High End EM/SL - HP Pavilion 15-aw000 | Maintenance and Service Guide - Page 15
remove it from the memory card reader. (2) Drive light (select products only) ● Blinking white: The hard drive is being accessed. ● Amber: HP 3D DriveGuard has temporarily parked the hard drive (select products only). (3) USB 3.0 port Connects an optional USB device, such as a keyboard, mouse - HP Pavilion 15-aw000 | Maintenance and Service Guide - Page 16
To access this guide: ▲ Select the Start button, select All apps, select HP Help and Support, and then select HP Documentation. NOTE: compatibility information, type help in the taskbar search box, select Help and Support, and then type disc compatibility in the search box. (6) Optical drive - HP Pavilion 15-aw000 | Maintenance and Service Guide - Page 17
obstructions. For wireless regulatory notices, see the section of the Regulatory, Safety, and Environmental Notices that applies to your country or region. To access this guide: ▲ Select the Start button, select All apps, select HP Help and Support, and then select HP Documentation. Display 7 - HP Pavilion 15-aw000 | Maintenance and Service Guide - Page 18
Top TouchPad Component (1) (2) (3) TouchPad zone Left TouchPad button Right TouchPad button Description Reads your finger gestures to move the pointer or activate items on the screen. Functions like the left button on an external mouse. Functions like the right button on an external mouse. 8 - HP Pavilion 15-aw000 | Maintenance and Service Guide - Page 19
Lights Component (1) Power light (2) Caps lock light (3) Mute light Description ● On: The computer is on. ● Blinking: The computer is in the Sleep state, a powersaving state. The computer shuts off power to the display and other unneeded components. ● Off: The computer is off or in - HP Pavilion 15-aw000 | Maintenance and Service Guide - Page 20
Button and speakers Component (1) Power button (2) Speakers Description ● When the computer is off, press the button to turn on the computer. ● When the computer is on, press the button briefly to initiate Sleep. ● When the computer is in the Sleep state, press the button briefly to exit Sleep. - HP Pavilion 15-aw000 | Maintenance and Service Guide - Page 21
Keys NOTE: Refer to the illustration that most closely matches your computer. Component (1) (2) (3) (4) (5) esc key fn key Windows key num lock key (select products only) Integrated numeric keypad (select products only) Description Displays system information when pressed in combination with the - HP Pavilion 15-aw000 | Maintenance and Service Guide - Page 22
Icon Bottom Description Turns the keyboard backlight off or on. NOTE: To conserve battery power, turn off this feature. Mutes or restores speaker sound. Decreases speaker volume incrementally while you hold down the key. Increases speaker volume incrementally while you hold down the key. Plays the - HP Pavilion 15-aw000 | Maintenance and Service Guide - Page 23
located on the bottom edge of the tablet or on the keyboard base. You may need the information when travelling internationally or when you contact support: (1): Warranty period (2): Serial number (3): Product number (4): Model number Rear 13 - HP Pavilion 15-aw000 | Maintenance and Service Guide - Page 24
Using Windows, briefly press the fn+esc key combination to display the System Information screen, which provides the product name and serial number of your computer, as well as information about the memory, processor, BIOS, and keyboard. 14 Chapter 2 External component identification - HP Pavilion 15-aw000 | Maintenance and Service Guide - Page 25
current information on supported parts for your computer, go to http://partsurfer.hp.com, select your country or region, and then follow the on-screen instructions. NOTE: Details about your computer, including model, serial number, product key, and length of warranty, are on the service tag at the - HP Pavilion 15-aw000 | Maintenance and Service Guide - Page 26
Item (1) (2) (3) (4) (5) (6) (7) (8) Component Spare part number Display panel (see Display assembly subcomponents on page 18) Top cover with TouchPad and keyboard (see TouchPad on page 55 for a detailed list of country codes) TouchPad (included with top cover) Power connector (includes cable) - HP Pavilion 15-aw000 | Maintenance and Service Guide - Page 27
GNRC SSD 128 GB 2280 M2 SATA-3 Value (14) Heat sink Heat sink for products with UMA graphics Heat sink for products with discrete graphics (15) Fan (16) Battery (17) Hard drive 1 TB 5400 RPM SATA RAW HYBRID 8 GB 500 GB 5400 RPM SATA RAW 2.5-in 1 TB 5400 RPM SATA RAW - HP Pavilion 15-aw000 | Maintenance and Service Guide - Page 28
Display assembly subcomponents Item (1) (2) (3) (4) (5) Component Bezel Webcam Raw panel 15.6 FHD AG SVA 220eDP Slim PF 15.6 HD BV WLED SVAeDPSlimTOP PF 15.6 FHD BV UWVA 220 eDP SlimPF 15.6HD BV WLED SVA220 eDPSlim PF 15.6 FHD BVUWVA220 eDPSlim TOPPF Hinge assembly Display cable 18 Chapter 3 - HP Pavilion 15-aw000 | Maintenance and Service Guide - Page 29
single antenna Miscellaneous parts Component AC adapter 65W adapter nPFC S-3P 4.5MM 65W adapter nPFC SMART 4.5mm EM 65W adapter nPFC SMART 4.5mm EM HP HDMI to VGA Adapter Plastics Kit Dummy optical drive, in Natural Silver finish Dummy optical drive, in Modern Gold finish Dummy optical drive, in - HP Pavilion 15-aw000 | Maintenance and Service Guide - Page 30
finish In Modern Gold finish In Cardinal Red finish In Sport Purple finish In Dragonfly Blue finish In Blizzard White finish Screw Kit Sleeve, HP 15.6 Black/Red Chroma 20 Chapter 3 Illustrated parts catalog Spare part number 213349-009 213350-009 213351-008 213352-008 213353-008 213354-008 213356 - HP Pavilion 15-aw000 | Maintenance and Service Guide - Page 31
need the following tools to complete the removal and replacement procedures: ● Flat-bladed screwdriver ● Magnetic screwdriver ● Phillips P0 and P1 screwdrivers Service considerations The following sections include some of the considerations that you must keep in mind during disassembly and assembly - HP Pavilion 15-aw000 | Maintenance and Service Guide - Page 32
Cables and connectors CAUTION: When servicing the computer, be sure that cables are placed in their proper locations during the reassembly process. Improper cable placement can damage the computer. Cables must - HP Pavilion 15-aw000 | Maintenance and Service Guide - Page 33
-lined box Typical electrostatic voltage levels 10% 35,000 V 12,000 V 6,000 V 2,000 V 11,500 V 14,500 V 26,500 V 21,000 V Relative humidity 40% 15,000 V 5,000 V 800 V 700 V 4,000 V 5,000 V 20,000 V 11,000 V 55% 7,500 V 3,000 V 400 V 400 V 2,000 V 3,500 V 7,000 V 5,000 V Grounding guidelines 23 - HP Pavilion 15-aw000 | Maintenance and Service Guide - Page 34
material. ● Use a wrist strap connected to a properly grounded work surface and use properly grounded tools and equipment. ● Use conductive field service tools, such as cutters, screwdrivers, and vacuums. ● When fixtures must directly contact dissipative surfaces, use fixtures made only of static - HP Pavilion 15-aw000 | Maintenance and Service Guide - Page 35
with ground cords of one megohm resistance ● Static-dissipative tables or floor mats with hard ties to the ground ● Field service kits ● Static awareness labels ● Material-handling packages ● Nonconductive plastic bags, tubes, or boxes ● Metal tote boxes ● Electrostatic voltage levels and - HP Pavilion 15-aw000 | Maintenance and Service Guide - Page 36
parts. For complete and current information on supported parts for your computer, go to http://partsurfer.hp.com, select your country or region, and then follow the on-screen instructions. One screw must be removed, replaced, and/or loosened when servicing Customer Self-Repair parts. Make special - HP Pavilion 15-aw000 | Maintenance and Service Guide - Page 37
3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer. 4. Remove the base enclosure (see Base enclosure on page 28), and then remove the following components: ▲ Battery (see Battery on page 30). Remove the - HP Pavilion 15-aw000 | Maintenance and Service Guide - Page 38
complete and current information on supported parts for your computer, go to http://partsurfer.hp.com, select your country or region, and then follow the on-screen instructions. There are as many as 61 screws that must be removed, replaced, and/or loosened when servicing the parts described in this - HP Pavilion 15-aw000 | Maintenance and Service Guide - Page 39
1. Position the computer upside down on a flat surface. 2. Remove the rubber strip (1), and then remove 8 Phillips 2x5 screws (2) and (3). 3. Slide a nylon flake tool around the edge of the base enclosure to loosen it, taking care not to damage the internal clips, and then remove the base enclosure. - HP Pavilion 15-aw000 | Maintenance and Service Guide - Page 40
replaceable battery provided with the computer, a replacement battery provided by HP, or a compatible battery purchased from HP. CAUTION: Removing a user-replaceable battery that is the sole power from the battery. 30 Chapter 6 Removal and replacement procedures for authorized service provider parts - HP Pavilion 15-aw000 | Maintenance and Service Guide - Page 41
2. Remove 3 Phillips 2x5 screws (1), and then lift the battery to remove it (2). To insert the battery, reverse the removal procedures. Hard drive Description Hard drive 1 TB 5400 RPM SATA RAW HYBRID 8 GB 500 GB 5400 RPM SATA RAW 2.5-in 1 TB 5400 RPM SATA RAW 2.5-in 2 TB 5400 RPM SATA RAW 9.5 mm - HP Pavilion 15-aw000 | Maintenance and Service Guide - Page 42
hard drive connector (1), and then remove the side brackets (2). Reverse this procedure to reassemble the hard drive. 32 Chapter 6 Removal and replacement procedures for authorized service provider parts - HP Pavilion 15-aw000 | Maintenance and Service Guide - Page 43
SSD (M.2) Description Solid-state drive board GNRC SSD 256GB 2280 M2 SATA-3 Value GNRC SSD 128GB 2280 M2 SATA-3 Value Solid-state drive cable Spare part number 856210-001 865902-001 847110-002 856353-001 Before removing the SSD, follow these steps: 1. Turn off the computer. If you are unsure - HP Pavilion 15-aw000 | Maintenance and Service Guide - Page 44
. 2. Pull away the retention clips (1) on each side of the memory module. The memory module tilts up. 34 Chapter 6 Removal and replacement procedures for authorized service provider parts - HP Pavilion 15-aw000 | Maintenance and Service Guide - Page 45
3. Grasp the edge of the memory module (2), and then gently pull the memory module out of the memory module slot. CAUTION: To prevent damage to the memory module, hold the memory module by the edges only. Do not touch the components on the memory module. To protect a memory module after removal, - HP Pavilion 15-aw000 | Maintenance and Service Guide - Page 46
: To prevent damage to the memory module, be sure that you do not bend the memory module. 36 Chapter 6 Removal and replacement procedures for authorized service provider parts - HP Pavilion 15-aw000 | Maintenance and Service Guide - Page 47
WLAN module Description WLAN module, 11AC INT 3165 M.2 MOW WLAN assembly, RT 11BGN+BT4 1x1 SANJI2 CB Spare part number 806723-005 855106-855 IMPORTANT: Make special note of each screw and screw lock size and location during removal and replacement. Before removing the WLAN module, follow these - HP Pavilion 15-aw000 | Maintenance and Service Guide - Page 48
2. Remove 1 Phillips 2.0x2.5 screw (2), and then remove the WLAN module (3). Reverse this procedure to install the WLAN module. 38 Chapter 6 Removal and replacement procedures for authorized service provider parts - HP Pavilion 15-aw000 | Maintenance and Service Guide - Page 49
Display assembly IMPORTANT: Make special note of each screw and screw lock size and location during removal and replacement. Before removing the display assembly, follow these steps: 1. Shut down the computer. 2. Disconnect all external devices connected to the computer. 3. Disconnect the power from - HP Pavilion 15-aw000 | Maintenance and Service Guide - Page 50
then remove the display assembly from the base enclosure (2). Reverse this procedure to install the display assembly. 40 Chapter 6 Removal and replacement procedures for authorized service provider parts - HP Pavilion 15-aw000 | Maintenance and Service Guide - Page 51
Fan Description Fan Spare part number 856359-001 IMPORTANT: Make special note of each screw and screw lock size and location during removal and replacement. Before removing the heat sink and the fan, follow these steps: 1. Shut down the computer. 2. Disconnect all external devices connected to - HP Pavilion 15-aw000 | Maintenance and Service Guide - Page 52
Reverse this procedure to install the fan. 42 Chapter 6 Removal and replacement procedures for authorized service provider parts - HP Pavilion 15-aw000 | Maintenance and Service Guide - Page 53
Heat sink Description Heat sink for products with UMA graphics Heat sink for products with discrete graphics Spare part number 857480-001 857481-001 IMPORTANT: Make special note of each screw and screw lock size and location during removal and replacement. Before removing the heat sink, follow - HP Pavilion 15-aw000 | Maintenance and Service Guide - Page 54
the heat sink and system board spare part kits. Thermal paste is used on the system board components (1), (3) and on the heat sink areas (2), (4) that service them. 44 Chapter 6 Removal and replacement procedures for authorized - HP Pavilion 15-aw000 | Maintenance and Service Guide - Page 55
I/O board Description I/O board I/O board cable Spare part number 856370-001 856349-001 IMPORTANT: Make special note of each screw and screw lock size and location during removal and replacement Before removing the I/O board, follow these steps: 1. Shut down the computer. 2. Disconnect all - HP Pavilion 15-aw000 | Maintenance and Service Guide - Page 56
(M.2) on page 33). e. Memory (see Memory on page 34). f. WLAN module (see WLAN module on page 37). 46 Chapter 6 Removal and replacement procedures for authorized service provider parts - HP Pavilion 15-aw000 | Maintenance and Service Guide - Page 57
g. Display assembly (see Display assembly on page 39). h. Fan (see Fan on page 41). i. Heat sink (see Heat sink on page 43). j. Fan (see Fan on page 41). k. I/O board (see I/O board on page 45). Remove the power button board: ▲ Disconnect the zero-insertion force (ZIF) connector (1), remove the - HP Pavilion 15-aw000 | Maintenance and Service Guide - Page 58
: a. Battery (see Battery on page 30). b. Optical drive (see Optical drive (select products only) on page 26). 48 Chapter 6 Removal and replacement procedures for authorized service provider parts - HP Pavilion 15-aw000 | Maintenance and Service Guide - Page 59
c. Hard drive (see Hard drive on page 31). d. Solid-state drive (see SSD (M.2) on page 33). e. Memory (see Memory on page 34). f. WLAN module (see WLAN module on page 37). g. Fan (see Fan on page 41). h. Heat sink (see Heat sink on page 43). i. I/O board (see I/O board on page 45). j. Power button - HP Pavilion 15-aw000 | Maintenance and Service Guide - Page 60
install the system board. SD card reader Description SD card reader board SD card reader board cable 50 Chapter 6 Removal and replacement procedures for authorized service provider parts Spare part number 857791-001 856347-001 - HP Pavilion 15-aw000 | Maintenance and Service Guide - Page 61
IMPORTANT: Make special note of each screw and screw lock size and location during removal and replacement Before removing the SD card reader board, follow these steps: 1. Shut down the computer. 2. Disconnect all external devices connected to the computer. 3. Disconnect the power from the computer - HP Pavilion 15-aw000 | Maintenance and Service Guide - Page 62
Reverse this procedure to install the SD card reader board. 52 Chapter 6 Removal and replacement procedures for authorized service provider parts - HP Pavilion 15-aw000 | Maintenance and Service Guide - Page 63
Speakers NOTE: The speaker spare part kit includes the cable. Description Speaker Kit Spare part number 856383-001 IMPORTANT: Make special note of each screw and screw lock size and location during removal and replacement. Before removing the speaker, follow these steps: 1. Shut down the computer. - HP Pavilion 15-aw000 | Maintenance and Service Guide - Page 64
(M.2) on page 33). e. Memory (see Memory on page 34). f. WLAN module (see WLAN module on page 37). 54 Chapter 6 Removal and replacement procedures for authorized service provider parts - HP Pavilion 15-aw000 | Maintenance and Service Guide - Page 65
g. Fan (see Fan on page 41). h. Heat sink (see Heat sink on page 43). i. I/O board (see I/O board on page 45). j. Power button board (see Power button board on page 46). k. System board (see System board on page 48). l. SD card reader board (see SD card reader on page 50). m. Speakers (see Speakers - HP Pavilion 15-aw000 | Maintenance and Service Guide - Page 66
computer. 4. Remove the base enclosure (see Base enclosure on page 28), and then remove the following components: 56 Chapter 6 Removal and replacement procedures for authorized service provider parts - HP Pavilion 15-aw000 | Maintenance and Service Guide - Page 67
a. Battery (see Battery on page 30). b. Optical drive (see Optical drive (select products only) on page 26). c. Hard drive (see Hard drive on page 31). d. Solid-state drive (see SSD (M.2) on page 33). e. Memory (see Memory on page 34). f. WLAN module (see WLAN module on page 37). g. Fan (see Fan on - HP Pavilion 15-aw000 | Maintenance and Service Guide - Page 68
4. Remove 3 Phillips 2.0x2.5 screws (2), and then lift the TouchPad to remove it (3). Reverse this procedure to install the TouchPad. 58 Chapter 6 Removal and replacement procedures for authorized service provider parts - HP Pavilion 15-aw000 | Maintenance and Service Guide - Page 69
Display panel Description Bezel Webcam Display panel 15.6 FHD AG SVA 220eDP Slim PF 15.6 HD BV WLED SVAeDPSlimTOP PF 15.6 FHD BV UWVA 220 eDP SlimPF 15.6HD BV WLED SVA220 eDPSlim PF 15.6 FHD BVUWVA220 eDPSlim TOPPF Hinge assembly Display cable High-definition display cable for products not equipped - HP Pavilion 15-aw000 | Maintenance and Service Guide - Page 70
a nylon flake tool (1) around the outer edge of the bezel to release the bezel from the screen (2). 60 Chapter 6 Removal and replacement procedures for authorized service provider parts - HP Pavilion 15-aw000 | Maintenance and Service Guide - Page 71
2. Starting on the top edge (1), loosen the display bezel, disconnecting the plastic clips to release the edge of the bezel. Continue on the left and right edges (2) and then bottom edge (3), and then lift the display bezel (4) to remove it. 3. Remove 1 Phillips 2.5x6.0 screw from the top of each - HP Pavilion 15-aw000 | Maintenance and Service Guide - Page 72
(1), and then lift the display panel (2) to remove it. Reverse this procedure to install the display assembly. 62 Chapter 6 Removal and replacement procedures for authorized service provider parts - HP Pavilion 15-aw000 | Maintenance and Service Guide - Page 73
Webcam Description Webcam Spare part number 846006-003 IMPORTANT: Make special note of each screw and screw lock size and location during removal and replacement. Before removing the webcam, follow these steps: 1. Shut down the computer. 2. Disconnect all external devices connected to the computer - HP Pavilion 15-aw000 | Maintenance and Service Guide - Page 74
Reverse this procedure to install the webcam. 64 Chapter 6 Removal and replacement procedures for authorized service provider parts - HP Pavilion 15-aw000 | Maintenance and Service Guide - Page 75
WLAN antenna Description Antenna, dual Antenna, single Spare part number 856324-001 859651-001 IMPORTANT: Make special note of each screw and screw lock size and location during removal and replacement. Before removing the WLAN antenna cable, follow these steps: 1. Shut down the computer. 2. - HP Pavilion 15-aw000 | Maintenance and Service Guide - Page 76
Reverse this procedure to install the WLAN antenna cable. 66 Chapter 6 Removal and replacement procedures for authorized service provider parts - HP Pavilion 15-aw000 | Maintenance and Service Guide - Page 77
. This ID code can then be provided to support to help determine how to correct the problem. NOTE: To start diagnostics on a convertible computer, your computer must be in notebook mode and you must use the keyboard attached. To start HP PC Hardware Diagnostics (UEFI), follow these steps: 1. Turn on - HP Pavilion 15-aw000 | Maintenance and Service Guide - Page 78
the product name or number. - or - Select Identify now to let HP automatically detect your product. 4. Select your computer, and then select your operating system. 5. In the Diagnostic section, follow the on-screen instructions to select and download the UEFI version you want. 68 Chapter 7 Using - HP Pavilion 15-aw000 | Maintenance and Service Guide - Page 79
, and then select This PC. ● If your computer does not support. See the Worldwide Telephone Numbers booklet included with the computer. You can also find contact information on the HP website. Go to http://www.hp.com/support, select your country or region, and follow the on-screen instructions - HP Pavilion 15-aw000 | Maintenance and Service Guide - Page 80
Telephone Numbers booklet included with the computer. You can also find contact information on the HP website. Go to http://www.hp.com/ support, select your country or region, and follow the on-screen instructions. - Be sure that the computer is connected to AC power before you begin creating the - HP Pavilion 15-aw000 | Maintenance and Service Guide - Page 81
search box, select HP Recovery Manager, select Reinstall drivers and/or applications, and then follow the on-screen instructions. ● If you the creation of HP Recovery media or if the HP Recovery media does not work, you can obtain recovery media for your system from support. See the Worldwide - HP Pavilion 15-aw000 | Maintenance and Service Guide - Page 82
then quickly hold down the Windows button; then select f11. 2. Select Troubleshoot from the boot options menu. 3. Select Recovery Manager, and then follow the on-screen instructions. Using HP Recovery media to recover You can use HP Recovery media to recover the original system. This method can be - HP Pavilion 15-aw000 | Maintenance and Service Guide - Page 83
a detachable keyboard, connect the keyboard to the keyboard dock before beginning these steps. 1. Insert the HP Recovery media. 2. Access BIOS: For computers or tablets with keyboards attached: ▲ Turn on or from which you want to boot. 4. Follow the on-screen instructions. Restore and recovery 73 - HP Pavilion 15-aw000 | Maintenance and Service Guide - Page 84
is only available on products that support this function. Follow these steps to remove the HP Recovery partition: 1. Type recovery in the taskbar search box, and then select HP Recovery Manager. 2. Select Remove Recovery Partition, and then follow the on-screen instructions. 74 Chapter 8 Backing up - HP Pavilion 15-aw000 | Maintenance and Service Guide - Page 85
noncondensing) ‑20°C to 60°C ‑4°F to 140°F Operating 10% to 90% Nonoperating 5% to 95% Maximum altitude (unpressurized) Operating ‑15 m to 3,048 m ‑50 ft to 10,000 ft Nonoperating ‑15 m to 12,192 m ‑50 ft to 40,000 ft NOTE: Applicable product safety standards specify thermal limits for - HP Pavilion 15-aw000 | Maintenance and Service Guide - Page 86
to 16.8 million 500:1 (typical) 220 nits or 250 nits 8.175 in 14.875 in 15.6 in 0.252mm x 0.252mm 1366×768 RGB vertical stripe LED 80 × 25 2.0 W ±65 * 9.5 mm 70 mm 102 g max SATA 3.0 600 MB/sec ATA-8 security 2 ms 13.0 ms 15.0 ms 1,953,525,168 5400 rpm 2TB* 9.5 mm 70 mm 130 g max SATA 3.0 600 MB - HP Pavilion 15-aw000 | Maintenance and Service Guide - Page 87
capacity is less. Actual drive specifications may differ slightly. NOTE: Certain restrictions and exclusions apply. Contact support for details. Solid-state drive specifications Internal Storage* Supports M.2 SATA-3 SSD 128 GB SATA III Solid-state Drive 256 GB SATA III Solid-state Drive 256 - HP Pavilion 15-aw000 | Maintenance and Service Guide - Page 88
RAM CD-R and CD-RW DVD+R, DVD+RW, DVD-R, DVD-RW, DVD-RAM 1.5 cm (0.59 in) 12 cm (4.72 in) 8 cm (3.15 in) 1.2 mm (0.047 in) 0.74 µm CD < 175 ms < 285 ms Line-out, 0.7 Vrms 2 MB DVD < 230 ms < KB/sec 8,000 KB/sec 6,750 KB/sec Multiword DMA Mode < 15 seconds < 6 seconds 78 Chapter 9 Specifications - HP Pavilion 15-aw000 | Maintenance and Service Guide - Page 89
10 Power cord set requirements The wide-range input feature of the computer permits it to operate from any line voltage from 100 to 120 volts AC, or from 220 to 240 volts AC. The 3-conductor power cord set included with the computer meets the requirements for use in the country or region where the - HP Pavilion 15-aw000 | Maintenance and Service Guide - Page 90
be Type SPT-3 or equivalent, No. 18 AWG, 3-conductor. The wall plug must be a two-pole grounding type with a NEMA 5-15P (15 A, 125 V) or NEMA 6-15P (15 A, 250 V) configuration. 3. The appliance coupler, flexible cord, and wall plug must bear a "T" mark and registration number in accordance with the - HP Pavilion 15-aw000 | Maintenance and Service Guide - Page 91
dispose of the battery in general household waste. Follow the local laws and regulations in your area for battery disposal. HP encourages customers to recycle used electronic hardware, HP original print cartridges, and rechargeable batteries. For more information about recycling programs, see the - HP Pavilion 15-aw000 | Maintenance and Service Guide - Page 92
side 6 rear 13 right side 5 top 8 computer major components 15 computer specifications 75 connector, power 5 D display specifications 76 display HP PC Hardware Diagnostics (UEFI) using 67 HP Recovery Manager correcting boot problems 73 starting 72 HP Recovery media creating 69 recovery 72 HP - HP Pavilion 15-aw000 | Maintenance and Service Guide - Page 93
4 processors 1 product name 1 security 4 sensors 2 serviceability 4 webcam 2 wireless 3 product name 1 product name and number, computer 13 R raw panel spare part number 18 recover options 71 recovery discs 70, 72 HP Recovery Manager 71 media 72 starting 72 supported discs 70 system 71 USB flash - HP Pavilion 15-aw000 | Maintenance and Service Guide - Page 94
display 76 DVD±RW SuperMulti DL Drive 78 hard drive 76 optical drive 78 solid-state drive 77 SSD removal 33 spare part numbers 33 supported discs, recovery 70 system board removal 48 spare part numbers 17, 48 system information locating 13 system recovery 71 system restore point creating 70 system
-
1 -
2 -
3 -
4 -
5 -
6 -
7 -
8
-
9
-
10
-
11
-
12
-
13
-
14
-
15
-
16
-
17
-
18
-
19
-
20
-
21
-
22
-
23
-
24
-
25
-
26
-
27
-
28
-
29
-
30
-
31
-
32
-
33
-
34
-
35
-
36
-
37
-
38
-
39
-
40
-
41
-
42
-
43
-
44
-
45
-
46
-
47
-
48
-
49
-
50
-
51
-
52
-
53
-
54
-
55
-
56
-
57
-
58
-
59
-
60
-
61
-
62
-
63
-
64
-
65
-
66
-
67
-
68
-
69
-
70
-
71
-
72
-
73
-
74
-
75
-
76
-
77
-
78
-
79
-
80
-
81
-
82
-
83
-
84
-
85
-
86
-
87
-
88
-
89
-
90
-
91
-
92
-
93
-
94
 |
 |
HP Pavilion Notebook PC
Maintenance and Service Guide