HP Pavilion 500 HP Pavilion Desktop PCs - (English) Quick Start Guide 5990-527
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- HP Pavilion 500 | HP Pavilion Desktop PCs - (English) Quick Start Guide 5990-527 - Page 1
Quick Start Guide - HP Pavilion 500 | HP Pavilion Desktop PCs - (English) Quick Start Guide 5990-527 - Page 2
for the use or reliability of its software on equipment that is not furnished by HP. This document contains proprietary information that is protected by copyright. All rights are reserved. No part of this document may be photocopied, reproduced, or translated to another language without the prior - HP Pavilion 500 | HP Pavilion Desktop PCs - (English) Quick Start Guide 5990-527 - Page 3
1 Using the Quick Start Guide 3 Finding Additional Information 4 Setting Up the Computer 5 Turning On the Computer for the First Time 6 Registering with HP 7 Getting Help 8 Protecting the PC 8 Making Recovery CDs 9 Working in Comfort 9 Using the Computer 11 Introducing the Basics 11 - HP Pavilion 500 | HP Pavilion Desktop PCs - (English) Quick Start Guide 5990-527 - Page 4
Media Player 57 Using the CD-RW Drive 58 Playing DVD Movies 59 Playing a DVD 59 Viewing Help Information 61 Understanding DVD Terminology 61 Using the WinDVD Control Panel 61 Using Country/Region Codes 62 Using the Combo Drive 64 Using the DVD+RW/+R Drive 64 iv HP Pavilion home PC - HP Pavilion 500 | HP Pavilion Desktop PCs - (English) Quick Start Guide 5990-527 - Page 5
Video CDs 65 Using HP Pavilion PC Tools 65 Getting HP Updates for the PC 67 Informing You of Changes 67 Using HP Center to Receive Messages from HP....... 67 Starting HP Center 68 Turning Off the HP Center Service 68 Re-enabling the HP Center Service 69 Resolving Problems 71 Troubleshooting - HP Pavilion 500 | HP Pavilion Desktop PCs - (English) Quick Start Guide 5990-527 - Page 6
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of the HP Pavilion home PC family. This "Start Here" section is an overview of some of the added software features and tools available on your HP Pavilion. The rest of this Quick Start Guide gives you information on how to use your computer. With this guide, you can use your computer with confidence - HP Pavilion 500 | HP Pavilion Desktop PCs - (English) Quick Start Guide 5990-527 - Page 8
support, warranty, license, regulatory, and safety information Upgrading and Servicing the PC guide (select models installed on PC, or in print) Read first, addenda, or other documents if applicable DVD Writer guide (select models) Microsoft Windows XP Home Edition Start Here guide My HP Pavilion - HP Pavilion 500 | HP Pavilion Desktop PCs - (English) Quick Start Guide 5990-527 - Page 9
PC Front Your computer may look different from the one shown here. Component, connector location, type, and number vary by model. Lower front cover opened to show connectors FireWire® USB CD storage CD-ROM or CD-RW drive DVD-ROM or DVD+RW/+R drive Diskette (floppy) drive On button Quick Start - HP Pavilion 500 | HP Pavilion Desktop PCs - (English) Quick Start Guide 5990-527 - Page 10
PS/2 keyboard SERIAL Your computer may look different from the one shown here. Component, connector location, PS/2 mouse Serial Parallel type, and number vary by model. Audio Out OUT Audio In IN Microphone USB Monitor Telephone x HP Pavilion home PC ETHERNET SERIAL Joystick Speaker out - HP Pavilion 500 | HP Pavilion Desktop PCs - (English) Quick Start Guide 5990-527 - Page 11
PC Connector Symbols Symbols in this table identify connectors. Symbol Description Mouse (PS/2) Keyboard (PS/2) Universal Serial Bus (USB) for peripheral, the PC recognizes it and obtains the best driver for the device. Symbol Description Audio Line Out (powered speakers) OUT Audio Line In IN - HP Pavilion 500 | HP Pavilion Desktop PCs - (English) Quick Start Guide 5990-527 - Page 12
Back Connections Your computer may look different from the one shown here. External components shown in the following figure are not included with the PC. Back connector location, type, and number vary by model. xii HP Pavilion home PC Note: Before using your components, you may need to install the - HP Pavilion 500 | HP Pavilion Desktop PCs - (English) Quick Start Guide 5990-527 - Page 13
Front Connections Your computer may look different from the one shown here. External components shown in the following figure are not included with the PC. Front connector location, type, and number vary by model. Note: Before using your components, you may need to install the software that came - HP Pavilion 500 | HP Pavilion Desktop PCs - (English) Quick Start Guide 5990-527 - Page 14
Register with HP Register your HP Pavilion home PC with Hewlett-Packard so HP can assist you with your technical support needs. xiv HP Pavilion home PC - HP Pavilion 500 | HP Pavilion Desktop PCs - (English) Quick Start Guide 5990-527 - Page 15
wizard to guide you through setup for the Internet and e-mail. For information about modem setup, the Internet, and e-mail, see the related chapters inside this guide. You can also find helpful information by clicking Start, Help and Support, and then My HP Pavilion PC. Quick Start Guide xv Start - HP Pavilion 500 | HP Pavilion Desktop PCs - (English) Quick Start Guide 5990-527 - Page 16
The HP desktop has shortcut icons that make it easy to find the things you need. Click the icon to find out more information about that program. Note: The screen on your computer may not match the screen pictured here. Help and Support Easy Internet Sign-up HP Tour Guide xvi HP Pavilion home PC - HP Pavilion 500 | HP Pavilion Desktop PCs - (English) Quick Start Guide 5990-527 - Page 17
to learn about important software programs and tools available to you. Choose All Programs and then choose Hewlett-Packard to find HP-specific software. Help and Support Start Here All Programs Start button Note: The screen on your computer may not match the screen pictured here. Quick Start - HP Pavilion 500 | HP Pavilion Desktop PCs - (English) Quick Start Guide 5990-527 - Page 18
Help and Support Click Start and then Help and Support to learn about your computer and get your questions answered. HP Pavilion information and support Help and support news xviii HP Pavilion home PC - HP Pavilion 500 | HP Pavilion Desktop PCs - (English) Quick Start Guide 5990-527 - Page 19
My HP Pavilion PC Learn how to use your HP Pavilion home PC Click Start, Help and Support, and then My HP Pavilion PC for detailed instructions and information about your HP Pavilion. Quick Start Guide xix Start Here - HP Pavilion 500 | HP Pavilion Desktop PCs - (English) Quick Start Guide 5990-527 - Page 20
to find all the software programs on your computer. Choose Hewlett-Packard, and then click hp pavilion pc tools to find HP drivers and the HP Tour Guide. Hewlett-Packard hp pavilion pc tools All Programs Start button Note: The screen on your computer may not match the screen pictured here. xx - HP Pavilion 500 | HP Pavilion Desktop PCs - (English) Quick Start Guide 5990-527 - Page 21
HP Tour Guide Click Start, choose All Programs, Hewlett-Packard, click hp pavilion pc tools, and then click hp tour guide. Or Click the icon on the desktop (select models). Let the HP Tour Guide show you the desktop and the basics of the Internet and e-mail. Quick Start Guide xxi Start Here - HP Pavilion 500 | HP Pavilion Desktop PCs - (English) Quick Start Guide 5990-527 - Page 22
Your HP Pavilion home PC Support Guide You can get help over the telephone from HP. See the Support Guide included with the computer documentation for the terms of your HP Pavilion warranty coverage, for license information, and for support telephone numbers and addresses. The Support Guide - HP Pavilion 500 | HP Pavilion Desktop PCs - (English) Quick Start Guide 5990-527 - Page 23
to find helpful information from HP online. www.hp.com Go to HP's main Web site for the latest information about your HP Pavilion home PC and all your HP products. Receive technical support, download software updates, and find out about HP's home and business services. www.hp.com/cposupport/ loc - HP Pavilion 500 | HP Pavilion Desktop PCs - (English) Quick Start Guide 5990-527 - Page 24
Microsoft® Windows® XP operating system, try these sources of information: Help and Support, for onscreen help and troubleshooting - click Start and then Help and Support. Microsoft Windows XP Home Edition Start Here guide, included with the computer documentation packet. xxiv HP Pavilion home PC - HP Pavilion 500 | HP Pavilion Desktop PCs - (English) Quick Start Guide 5990-527 - Page 25
image of the original HP Pavilion home PC hard disk drive contents and is matched to your model number. When using the recovery CDs to recover the hard drive by using the full system recovery option, any files or software that you created, saved, or installed on the computer will be overwritten - HP Pavilion 500 | HP Pavilion Desktop PCs - (English) Quick Start Guide 5990-527 - Page 26
xxvi HP Pavilion home PC - HP Pavilion 500 | HP Pavilion Desktop PCs - (English) Quick Start Guide 5990-527 - Page 27
). AC Power Safety Warning Warning: Install the computer near an AC outlet. The AC power cord is your HP Pavilion PC's main network, plug your computer into the AC outlet before connecting it to the telephone line. Also, disconnect the telephone line before unplugging your computer from the AC power - HP Pavilion 500 | HP Pavilion Desktop PCs - (English) Quick Start Guide 5990-527 - Page 28
power supply, have a qualified person repair or replace it. All other components are user-serviceable. Warning: Electrostatic discharge (ESD) can damage disk drives, add-in cards, and other components. If an ESD station is not available, wear a wrist strap attached to a metal part of the computer - HP Pavilion 500 | HP Pavilion Desktop PCs - (English) Quick Start Guide 5990-527 - Page 29
the computer on and off correctly. Set up an Internet account and connect to the Internet. Adjust the speaker volume. Insert and remove a CD disc. Use the CD-ROM, DVD-ROM, CD-RW, or DVD+RW/+R drive to play music, watch movies, or record information. Use HP Pavilion PC Tools. Save power with standby - HP Pavilion 500 | HP Pavilion Desktop PCs - (English) Quick Start Guide 5990-527 - Page 30
refer to "Using HP Pavilion PC Tools" on page 65. 4 HP Pavilion home PC Note: The procedures in the Upgrading and Servicing the PC guide require you to turn off the PC and disconnect it from any Internet and network connections, and from power. If the guide is installed on your computer, be sure - HP Pavilion 500 | HP Pavilion Desktop PCs - (English) Quick Start Guide 5990-527 - Page 31
time, and finish the registration process. After registering, install any software programs that came on CDs or DVDs included in the computer box (select models only). Note: Some programs come preinstalled on the PC. Before installing a program, check to see if it is already installed on your system - HP Pavilion 500 | HP Pavilion Desktop PCs - (English) Quick Start Guide 5990-527 - Page 32
, you're ready to turn on the computer. First, press the Power button on the monitor. Then, to turn on the computer, press the On button on the front of the PC. Note: The power supply is pre-set for the country/region in which you purchased the HP Pavilion. If you move to another country/region - HP Pavilion 500 | HP Pavilion Desktop PCs - (English) Quick Start Guide 5990-527 - Page 33
to call for support. We recommend that you register the HP Pavilion at this time. You can register any of these ways: When you first start up your computer, follow the onscreen instructions and register as soon as you have a modem connection. Double-click the registration icon on your desktop, and - HP Pavilion 500 | HP Pavilion Desktop PCs - (English) Quick Start Guide 5990-527 - Page 34
get help over the telephone from HP. See the Support Guide included with the computer documentation for the terms of your HP Pavilion warranty coverage and for support telephone numbers. Protecting the PC HP provides a virus-scanning software program to help protect your PC (select models only). The - HP Pavilion 500 | HP Pavilion Desktop PCs - (English) Quick Start Guide 5990-527 - Page 35
CDs for your PC by using HP Recovery CD Creator now, before a need occurs; refer to "Using HP Recovery CD Creator" on page 81. This program assembles the necessary files and writes the information to CDs. Working in Comfort After assembling the HP Pavilion, but before you begin using the computer - HP Pavilion 500 | HP Pavilion Desktop PCs - (English) Quick Start Guide 5990-527 - Page 36
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the computer or to restart it. Help and Support To open the Help and Support Center, press the Help button on your keyboard, or click Start on the taskbar and select Help and Support. Help has information, tours, and tutorials. Help also has troubleshooting tools to assist you. Quick Start Guide 11 - HP Pavilion 500 | HP Pavilion Desktop PCs - (English) Quick Start Guide 5990-527 - Page 38
surface. Note: The optical mouse cannot work on a glass, translucent, or reflective surface. Some computers include a scrolling mouse. Like an ordinary mouse, the scrolling mouse has two buttons on the top "Reverse your mouse buttons" in the onscreen Help and Support Center. 12 HP Pavilion home PC - HP Pavilion 500 | HP Pavilion Desktop PCs - (English) Quick Start Guide 5990-527 - Page 39
. The farther you move the pointer from the starting point, the faster the document scrolls. 3 To stop autoscroll, press the wheel button again. Quick Start Guide 13 - HP Pavilion 500 | HP Pavilion Desktop PCs - (English) Quick Start Guide 5990-527 - Page 40
location of the keys and buttons. The number and location of keys or buttons on your keyboard may vary from the illustrations. Alphanumeric keys 14 HP Pavilion home PC The alphanumeric keys are the main keys found on a standard typewriter. - HP Pavilion 500 | HP Pavilion Desktop PCs - (English) Quick Start Guide 5990-527 - Page 41
. F1 and F3 are available at all times. Other function key operations may depend on what software program you are using. The arrow keys are controls for up, down, right, and left. You can use these keys instead of the mouse to move the cursor for navigation in a Web site, in - HP Pavilion 500 | HP Pavilion Desktop PCs - (English) Quick Start Guide 5990-527 - Page 42
. (Some models have some of these special buttons on the left side of the main keys.) These buttons operate a CD or DVD player, connect you to the Internet, or provide quick access to specific functions. To find out what each special button does, see "Buttons" on page 18. 16 HP Pavilion home PC - HP Pavilion 500 | HP Pavilion Desktop PCs - (English) Quick Start Guide 5990-527 - Page 43
Your keyboard enables you to: Adjust speaker volume. Mute speaker sound. Start and stop playing a CD or DVD, skip to different tracks, and eject the disc tray . Place the PC into standby to save power. Get support information. Find a file or program on the hard drive. Print. Quick Start Guide 17 - HP Pavilion 500 | HP Pavilion Desktop PCs - (English) Quick Start Guide 5990-527 - Page 44
of special buttons. Standby Help hp HP Imaging Media Volume Print Software Shopping Sports Finance Connect Search Chat E-Mail Controls Control Music Mute Note: Buttons may be labeled differently on your keyboard. The number and location of buttons vary by keyboard model. 18 HP Pavilion home PC - HP Pavilion 500 | HP Pavilion Desktop PCs - (English) Quick Start Guide 5990-527 - Page 45
Search Chat E-Mail Description Puts PC into power-saving mode (screen is blank but PC is still on). To make screen reappear, press any key on keyboard, or press Standby again. May take 10-30 seconds before screen reappears. Opens the Help and Support Center. Links to HP Web site. Prints documents - HP Pavilion 500 | HP Pavilion Desktop PCs - (English) Quick Start Guide 5990-527 - Page 46
to decrease volume. Starts MusicMatch Jukebox or Windows Media Player. Can be reconfigured. Mute Turns speaker sound on and off. The Internet buttons will work only if you have established an Internet connection and have signed up with an Internet Service Provider (ISP). 20 HP Pavilion home PC - HP Pavilion 500 | HP Pavilion Desktop PCs - (English) Quick Start Guide 5990-527 - Page 47
programs or files, or to connect to favorite Web sites. 1 Click Start on the taskbar. 2 Choose Control Panel. 3 Click Printers and Other Hardware, if present. 4 Double-click Keyboard. 5 In the Keyboard reconfigure. 11 Click OK when you are finished reconfiguring the keyboard. Quick Start Guide 21 - HP Pavilion 500 | HP Pavilion Desktop PCs - (English) Quick Start Guide 5990-527 - Page 48
speaker system, and may be passive (no power button) or active (power button). A multi-channel audio speakers system is an active system with more than Refer to "Using multichannel audio speakers" on page 22. 22 HP Pavilion home PC For information on adjusting the sound level, refer to "Adjusting - HP Pavilion 500 | HP Pavilion Desktop PCs - (English) Quick Start Guide 5990-527 - Page 49
Click Start on the taskbar. 2 Choose All Programs. 3 Click Multi-channel Sound Manager. The Audio Configuration window opens. Note: If you do not see Multi-channel Sound Manager in the All Programs menu, your PC does not have the multi-channel option. 4 Click the Speaker Configuration tab. 5 Select - HP Pavilion 500 | HP Pavilion Desktop PCs - (English) Quick Start Guide 5990-527 - Page 50
to match the DVD output. 24 HP Pavilion home PC To use the microphone with multi-channel audio: The multi-channel speaker system connects to the PC using the Microphone, Audio (Line) In, and Audio (Line) Out connectors on the back of the PC. Your computer may have another microphone connector in - HP Pavilion 500 | HP Pavilion Desktop PCs - (English) Quick Start Guide 5990-527 - Page 51
, Control Panel, Sounds, Speech, and Audio Devices, if present, and then doubleclick Sounds and Audio Devices to open the Sounds and Audio Devices icon on the taskbar. The Volume Control settings window opens. 2 Adjust the volume. 3 When you are satisfied with the sound level, click the Close box ( - HP Pavilion 500 | HP Pavilion Desktop PCs - (English) Quick Start Guide 5990-527 - Page 52
2 In the Volume Control window, select Options and click Properties. 3 In Adjust volume for, click Recording. 4 In Show the following volume controls, select the Microphone check box. 5 Click OK. 6 Select Options from the Recording Control window, and click Advanced Controls. 26 HP Pavilion home PC - HP Pavilion 500 | HP Pavilion Desktop PCs - (English) Quick Start Guide 5990-527 - Page 53
volume is now acceptable, proceed directly to step 10. 7 To make finer adjustments to the sound, click the Advanced button, and then select the Boost check box. 8 Click Close. 9 Repeat step 6, if needed. 10 Click X (Close) on the upper-right corner of the Volume Control window. Quick Start Guide 27 - HP Pavilion 500 | HP Pavilion Desktop PCs - (English) Quick Start Guide 5990-527 - Page 54
time you use the computer, any programs, folders, and documents that were open before you put the computer in standby will be available. With standby mode, you can save electricity without having to wait for the PC to go through the normal startup routine when you turn it on. 28 HP Pavilion home PC - HP Pavilion 500 | HP Pavilion Desktop PCs - (English) Quick Start Guide 5990-527 - Page 55
mode also allows faxes to come through to the computer, and it enables the PC to automatically retrieve e-mail messages and download information from the Internet, if you have programmed the computer to do so. To manually put the computer in standby: 1 Press the Standby button on the keyboard - HP Pavilion 500 | HP Pavilion Desktop PCs - (English) Quick Start Guide 5990-527 - Page 56
4 When you want to use the computer again after hibernation, press the On button on the front of the PC. If the computer does not work properly when you wake it from hibernation, restart the computer: 1 Click Start on the taskbar. 2 Click Turn Off Computer. 3 Click Restart. 30 HP Pavilion home PC - HP Pavilion 500 | HP Pavilion Desktop PCs - (English) Quick Start Guide 5990-527 - Page 57
put the computer into standby or hibernation mode, modify the power management settings: 1 Click Start on the taskbar. 2 Click Control Panel. 3 Click Performance and Maintenance, if present. 4 Click Power Options. set for a longer time than the system standby timer. 8 Click OK. Quick Start Guide 31 - HP Pavilion 500 | HP Pavilion Desktop PCs - (English) Quick Start Guide 5990-527 - Page 58
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). LAN (local area network) service, or cable lines. Each Internet computer is independent, and its operators choose which files to make available to users of the Internet. To connect your PC to the Internet and use the information and services available there, you need an ISP. Quick Start Guide - HP Pavilion 500 | HP Pavilion Desktop PCs - (English) Quick Start Guide 5990-527 - Page 60
most of them provide an electronic mail service (e-mail). There is usually a monthly fee for this service. The types of connection vary and may be a telephone dial-up modem, a LAN (local area network), cable modem, or DSL (Digital Subscriber Line). When your computer connects to the Internet, it is - HP Pavilion 500 | HP Pavilion Desktop PCs - (English) Quick Start Guide 5990-527 - Page 61
.name.extension The URL contains the protocol and the pathway to a site and may include the path to a specific file within that site. Each period, or dot, in the URL separates elements within the address. For example, using e-mail, see "Sending and Receiving E-Mail" on page 46. Quick Start Guide 35 - HP Pavilion 500 | HP Pavilion Desktop PCs - (English) Quick Start Guide 5990-527 - Page 62
list to see this option.) 4 Type a word or question into the Search box. 5 Click Search. The computer connects to the Internet (if needed specifically created for searching the Internet. These are called search engines. Search engines use a number of ways to find information. 36 HP Pavilion home PC - HP Pavilion 500 | HP Pavilion Desktop PCs - (English) Quick Start Guide 5990-527 - Page 63
not use the telephone modem, such as a LAN (local area network) or DSL (Digital Subscriber Line). See "Setting Up the Network Interface Adapter" on page 39 if you are connecting through a LAN. Check with your ISP for specifics on your connection. Note: Your computer may not come with a modem. Before - HP Pavilion 500 | HP Pavilion Desktop PCs - (English) Quick Start Guide 5990-527 - Page 64
cable into the telephone service line jack on the wall. 3 On modems with a Telephone Line switch, make sure the switch is in position 1. Telephone (optional) Telephone cable (optional) Back of PC 21 Modem connector Modem cable Telephone (optional) Wall jack 38 HP Pavilion home PC You can also - HP Pavilion 500 | HP Pavilion Desktop PCs - (English) Quick Start Guide 5990-527 - Page 65
92 Your modem driver can be upgraded to enable certain v.92 features. For information, go to the HP Web site listed in the Support Guide, click support, type Pavilion V.92 into the search in box, and then click the blue arrow to the right of the box. Follow the instructions provided. Important: Your - HP Pavilion 500 | HP Pavilion Desktop PCs - (English) Quick Start Guide 5990-527 - Page 66
. The LEDs on each type of network adapter are described below. (Refer to the illustration that matches your system.) LEDs 10 LNK - Lit green when connected to a 10BaseT port 100 LNK - Lit green when connected to a 100BaseT port ACT - Lit during network data transfer activity 40 HP Pavilion home PC - HP Pavilion 500 | HP Pavilion Desktop PCs - (English) Quick Start Guide 5990-527 - Page 67
sign up with an Internet Service Provider (ISP). HP has made arrangements with leading ISPs in your area to help you sign up for Internet service. Use Easy Internet Sign-up to sign up with an ISP. The software programs for available ISPs are part of your system. The Windows desktop may have a folder - HP Pavilion 500 | HP Pavilion Desktop PCs - (English) Quick Start Guide 5990-527 - Page 68
instructions. Connecting to the Internet A Web browser program searches for, finds, and displays Web site information. How you access and explore the Internet depends on whether you are using an ISP that provides the browser or an ISP that allows you to use any browser. 42 HP Pavilion home PC - HP Pavilion 500 | HP Pavilion Desktop PCs - (English) Quick Start Guide 5990-527 - Page 69
either of the following methods: Double-click the ISP-provided icon on the desktop. Or Press the Connect (or Internet) button on the keyboard (select models go to a particular Web site by entering the address (such as http://www.hp.com) in the Address box in the Web browser and pressing Enter on - HP Pavilion 500 | HP Pavilion Desktop PCs - (English) Quick Start Guide 5990-527 - Page 70
computing services HP offers. Drivers: Download software and driver updates. Support: Receive technical support and detailed product information such as hardware warranties, specifications, and instruction manuals. To go directly to the support Web page for your PC model and find online manuals - HP Pavilion 500 | HP Pavilion Desktop PCs - (English) Quick Start Guide 5990-527 - Page 71
parts, and get addresses of store and service locations that sell and repair HP products. Note: For more information, refer to the HP Web site information located in the Support Guide included with your HP Pavilion home PC. Viewing Online Manuals Note: Online manuals are associated with specific HP - HP Pavilion 500 | HP Pavilion Desktop PCs - (English) Quick Start Guide 5990-527 - Page 72
appears, click product support for your PC model (language). 5 Click manuals in the Ask a question box. Note: If manuals does not appear, there are no online manuals associated with your model. 6 Click a manual title to view it. Sending and Receiving E-Mail Your HP Pavilion home PC comes with an - HP Pavilion 500 | HP Pavilion Desktop PCs - (English) Quick Start Guide 5990-527 - Page 73
the ISP Provides the Browser Follow the ISP's instructions to download its Web browser and e-mail program Mail button on the toolbar. 3 Type in, or select from an address book, the address of each recipient. 4 Type the message title in the Subject box. 5 Type your message in the New Message window - HP Pavilion 500 | HP Pavilion Desktop PCs - (English) Quick Start Guide 5990-527 - Page 74
expand it and read it in its own window. For more information about using Outlook Express, go to the Help menu within the program. 48 HP Pavilion home PC - HP Pavilion 500 | HP Pavilion Desktop PCs - (English) Quick Start Guide 5990-527 - Page 75
, refer to "Using the 6-In-1 Memory Card Reader" on page 50. There are different types of compact disc drives included with the PC: CD-ROM drive, which can read audio and data CD discs. CD-RW drive, which can read and record audio and data CD discs. DVD-ROM drive, which can read DVD discs. DVD - HP Pavilion 500 | HP Pavilion Desktop PCs - (English) Quick Start Guide 5990-527 - Page 76
card reader is accessible on the front of the PC or located inside the lower front cover of the PC. The card reader has two horizontal card slots that accept six types of memory cards and the IBM Microdrive™ disk drive. 50 HP Pavilion home PC You can place media in one or both of the card slots - HP Pavilion 500 | HP Pavilion Desktop PCs - (English) Quick Start Guide 5990-527 - Page 77
not click Stop in the Safely Remove Hardware window with the USB Mass Storage Device selected. Doing so will remove the 6-In-1 reader from your PC; you must restart the PC to see your reader again. If you inadvertently open this window, click Close. Quick Start - HP Pavilion 500 | HP Pavilion Desktop PCs - (English) Quick Start Guide 5990-527 - Page 78
not blinking, indicating that the PC is not accessing the media, and then remove the media. Warning: Do not try to remove media when the In-use light is blinking. Doing so may cause loss of data. Powered by CompactFlash I/II In-use light Top card slot Lower card slot 52 HP Pavilion home PC - HP Pavilion 500 | HP Pavilion Desktop PCs - (English) Quick Start Guide 5990-527 - Page 79
Card CompactFlash type I media CompactFlash type II media IBM Microdrive disk drive Secure Digital (SD) Memory Card MultiMediaCard (MMC) Memory Stick® (MS) Memory Card SmartMedia™ (SM) Memory Card Insert Receptacle edge (holes) Receptacle edge (holes) Receptacle edge (holes) Upside down (gold - HP Pavilion 500 | HP Pavilion Desktop PCs - (English) Quick Start Guide 5990-527 - Page 80
HP Pavilion home PC 5 Close the disc tray by gently pushing the tray into the computer. You can also close the tray by clicking the close/open button on the control panel for the program (such as MusicMatch Jukebox or Windows Media Player) that controls the drive. Note: For the top drive in the PC - HP Pavilion 500 | HP Pavilion Desktop PCs - (English) Quick Start Guide 5990-527 - Page 81
CDs at room temperature. Playing Music CDs The PC includes MusicMatch Jukebox (select models) or Windows Media Player. This software lets you play music CDs. Using MusicMatch Jukebox This software lets you play music CDs, as well as record digital music files, create music CDs on your CD-RW drive - HP Pavilion 500 | HP Pavilion Desktop PCs - (English) Quick Start Guide 5990-527 - Page 82
1 Insert a CD in the drive. The MusicMatch Jukebox window opens. Or If the MusicMatch window does not automatically open, click Start on the taskbar, choose All Programs, MUSICMATCH, and then select MusicMatch Jukebox. 2 Click the Help menu in the MusicMatch Jukebox menu bar. 56 HP Pavilion home PC - HP Pavilion 500 | HP Pavilion Desktop PCs - (English) Quick Start Guide 5990-527 - Page 83
Player window does not automatically open, click Start on the taskbar, choose All Programs, and then select Windows Media Player. 2 To control the CD currently in the drive, click the buttons in the Windows Media Player window. To play a particular song, doubleclick its song title (or track number - HP Pavilion 500 | HP Pavilion Desktop PCs - (English) Quick Start Guide 5990-527 - Page 84
models only. 1 Press the Eject button on the door of your CD-RW drive, and place a CD in the center of the CD-RW disc tray. 2 Close the disc tray by gently pushing the tray into the computer. 3 Click Start on the taskbar. 4 Click My Computer. 5 Double-click the CD Drive icon. 58 HP Pavilion home PC - HP Pavilion 500 | HP Pavilion Desktop PCs - (English) Quick Start Guide 5990-527 - Page 85
to the Help menu in the RecordNow program. Playing DVD Movies The DVD-ROM drive (select models only) can run software on CD-ROMs, play music CDs, and play DVD movies and software. Playing a DVD DVDs automatically play after you insert the disc. Note: DVD movies are often localized to geographical - HP Pavilion 500 | HP Pavilion Desktop PCs - (English) Quick Start Guide 5990-527 - Page 86
and adjust the settings before inserting the disc and starting the movie. To start WinDVD without a disc in the drive: 1 Click Start on the taskbar. 2 Choose All Programs. 3 Choose InterVideo WinDVD. 4 Click InterVideo WinDVD. The WinDVD video window and control panel open. 60 HP Pavilion home PC - HP Pavilion 500 | HP Pavilion Desktop PCs - (English) Quick Start Guide 5990-527 - Page 87
program. To view the Help menu: 1 Insert a DVD disc in the drive. The WinDVD window opens. Or If the program does not automatically open, chapter, or to a specific chapter. A single image in a movie is called a frame. Using the WinDVD Control Panel The WinDVD control panel automatically appears when - HP Pavilion 500 | HP Pavilion Desktop PCs - (English) Quick Start Guide 5990-527 - Page 88
right corner of the WinDVD control panel. Using Country/Region Codes DVDs sometimes come with country/region codes imprinted as part of the disc data. contact HP Support. The country/region number is usually placed over a world globe printed on the DVD packaging and disc. 62 HP Pavilion home PC - HP Pavilion 500 | HP Pavilion Desktop PCs - (English) Quick Start Guide 5990-527 - Page 89
DVDs without country/region codes will play on any player or drive in any country/region. The six major DVD countries/regions are: Country/Region 1: North America Country/ becomes permanent. When the country/region code locks, if you need help, contact HP Support. Common Tasks Quick Start Guide 63 - HP Pavilion 500 | HP Pavilion Desktop PCs - (English) Quick Start Guide 5990-527 - Page 90
and DVDs, and records files to DVD+RW, DVD+R, CD-R, and CD-RW discs. Note: There are two types of DVD discs: DVD+R/RW and DVD-R/RW. DVD-R and DVD-RW discs do not work in the DVD+RW/+R drive. The guide for this drive is printed and included in the computer box (select models). 64 HP Pavilion home PC - HP Pavilion 500 | HP Pavilion Desktop PCs - (English) Quick Start Guide 5990-527 - Page 91
extension. To play a video CD, insert the CD into a CD drive or a DVD drive, and use either Windows Media Player or WinDVD program. Refer to "Using Windows Media Player" on page 57, or to "Using the WinDVD Control Panel" on page 61. Using HP Pavilion PC Tools The HP Pavilion PC Tools folder in the - HP Pavilion 500 | HP Pavilion Desktop PCs - (English) Quick Start Guide 5990-527 - Page 92
66 HP Pavilion home PC - HP Pavilion 500 | HP Pavilion Desktop PCs - (English) Quick Start Guide 5990-527 - Page 93
to you through the HP Web site under the driver update and support information for your model PC. To go to the Web site, see "Visiting the Hewlett-Packard Web site" on page 44. Using HP Center to Receive Messages from HP HP Center is a service provided by HP to bring you important information - HP Pavilion 500 | HP Pavilion Desktop PCs - (English) Quick Start Guide 5990-527 - Page 94
If you change your mind later, you can turn on the service. See "Re-enabling the HP Center Service" in the following section. 1 Click Start on the taskbar. 2 Choose All Programs. 3 Choose hp center. 4 Click Disable hp center. The service is turned off until you re-enable it. 68 HP Pavilion home PC - HP Pavilion 500 | HP Pavilion Desktop PCs - (English) Quick Start Guide 5990-527 - Page 95
can use the Re-enable hp center icon on the desktop to turn on the service. To turn on the service: Double-click the Re-enable hp center icon on the desktop. Or 1 Click Start on the taskbar. 2 Choose All Programs. 3 Choose hp center. 4 Click Re-enable hp center. HP Updates Quick Start Guide 69 - HP Pavilion 500 | HP Pavilion Desktop PCs - (English) Quick Start Guide 5990-527 - Page 96
70 HP Pavilion home PC - HP Pavilion 500 | HP Pavilion Desktop PCs - (English) Quick Start Guide 5990-527 - Page 97
taskbar and select Help and Support. Problem My computer won't turn on at all. Solution When you press the On button on the front of the computer, the following events should happen: 1 The keyboard indicator lights flash. 2 The light next to the diskette drive flashes. 3 The hard disk spins or the - HP Pavilion 500 | HP Pavilion Desktop PCs - (English) Quick Start Guide 5990-527 - Page 98
to the computer, plugged in, and turned on. Be sure that you installed the device drivers that came with the new device. You may need an updated driver for Windows XP. For non-HP peripherals, contact the vendor directly. For HP peripherals, visit the HP Web site. Refer to your Support Guide for - HP Pavilion 500 | HP Pavilion Desktop PCs - (English) Quick Start Guide 5990-527 - Page 99
Help Problem The computer (or part of it) doesn't seem to be working. Solution Try restarting the computer as follows: 1 Click Start on the taskbar. 2 Click Turn Off Computer. 3 Click Restart. If the computer shows no response to mouse or keyboard actions, reset the computer: 1 Press and hold the - HP Pavilion 500 | HP Pavilion Desktop PCs - (English) Quick Start Guide 5990-527 - Page 100
the monitor is getting power.) Check the cable connection between the monitor and the computer. The cable connectors must be pushed in all the way. Adjust the brightness and contrast controls on the monitor. . 11 Click OK when you are finished reconfiguring the keyboard. 74 HP Pavilion home PC - HP Pavilion 500 | HP Pavilion Desktop PCs - (English) Quick Start Guide 5990-527 - Page 101
seconds). Then turn the computer back on. If AOL opens when you are using another Internet Service Provider (ISP), the PC is still trying to use AOL for Internet access and you may want to remove the AOL program. To uninstall AOL: 1 Click Start on the taskbar. 2 Click Control Panel. 3 Double-click - HP Pavilion 500 | HP Pavilion Desktop PCs - (English) Quick Start Guide 5990-527 - Page 102
computer turns off (approximately five seconds). Then turn the computer back on. Some programs do not recognize the Print button. You cannot remove a CD or DVD disc after you have turned off the computer. Turn on the computer, and press the Eject button to extend the tray. 76 HP Pavilion home PC - HP Pavilion 500 | HP Pavilion Desktop PCs - (English) Quick Start Guide 5990-527 - Page 103
using the HP Pavilion System Recovery or Application Recovery program, use System Restore. Note: Your PC does not include recovery CDs. Recovery CDs contain a complete image of the original HP Pavilion home PC hard drive contents. You can make your own recovery CDs; see "Using HP Recovery CD Creator - HP Pavilion 500 | HP Pavilion Desktop PCs - (English) Quick Start Guide 5990-527 - Page 104
. 5 Choose hp pavilion pc tools. 6 Click hp application recovery. The recovery box appears. 7 Click Application Installation or Driver Installation, and then click Next. 8 Select the driver or application program to install, and then click Install. 9 Follow the onscreen instructions. 10 Repeat - HP Pavilion 500 | HP Pavilion Desktop PCs - (English) Quick Start Guide 5990-527 - Page 105
hard disk drive. See "System Recovery Using Recovery CDs" on page 81. Make your own recovery CDs before you need them; see "Using HP Recovery CD Creator" on page 81. If you do not have recovery CDs when you need them, you must contact HP Support for help. To contact HP Support, see the Support Guide - HP Pavilion 500 | HP Pavilion Desktop PCs - (English) Quick Start Guide 5990-527 - Page 106
(You have only a few seconds to press the F10 key before the normal startup process continues.) 7 Follow the onscreen instructions. Insert recovery CD #1 if directed. 8 Complete the computer startup, and finish the registration process. Then reconnect all peripheral devices. 80 HP Pavilion home PC - HP Pavilion 500 | HP Pavilion Desktop PCs - (English) Quick Start Guide 5990-527 - Page 107
you experience any problem. The recovery CD set is a complete image of the original HP Pavilion home PC hard disk drive contents and is matched to your PC model number. The CD set contains the operating system, drivers, and application software that were originally installed on the computer at the - HP Pavilion 500 | HP Pavilion Desktop PCs - (English) Quick Start Guide 5990-527 - Page 108
2 Click Start on the taskbar. 3 Choose All Programs. 4 Choose Hewlett-Packard. 5 Choose hp pavilion pc tools. 6 Click hp pc recovery CD creator. The creator box appears. 7 Follow the onscreen instructions. Label each CD disc as you make it. Store the recovery CDs in a safe place for future use. 82 - HP Pavilion 500 | HP Pavilion Desktop PCs - (English) Quick Start Guide 5990-527 - Page 109
must reinstall any software that was not installed on the computer at the factory. Note: If your PC has a blank or corrupted hard disk, you will only see the full system recovery option. To start System Recovery using recovery CDs: 1 If the computer responds, back up all data files that you want to - HP Pavilion 500 | HP Pavilion Desktop PCs - (English) Quick Start Guide 5990-527 - Page 110
the Eject button on the top CD-ROM drive, and wait for the tray to open. Insert Recovery CD #1 and close the tray. 10 Press the F10 key to save the changes and exit BIOS. 11 With Yes selected, press Enter. 12 The PC starts the recovery; wait for the onscreen instructions to display, and then follow - HP Pavilion 500 | HP Pavilion Desktop PCs - (English) Quick Start Guide 5990-527 - Page 111
If your PC hard disk drive is blank or corrupted, press R to perform a full system recovery. Insert the remaining CDs when directed. 13 When the recovery program finishes, click Restart to restart the computer. 14 Before the computer restarts, the CD tray ejects. Remove the CD. 15 Return the BIOS to - HP Pavilion 500 | HP Pavilion Desktop PCs - (English) Quick Start Guide 5990-527 - Page 112
computer by the factory. 23 Copy data files that you saved on the backup CD or diskette you made to your hard disk. Freeing Up Space on Your Hard Disk Drive The PC comes with a hard disk drive. Depending on your model, the hard disk drive programs that came with the PC. 86 HP Pavilion home PC - HP Pavilion 500 | HP Pavilion Desktop PCs - (English) Quick Start Guide 5990-527 - Page 113
. 2 Click Control Panel. 3 Click Performance and Maintenance, if present. 4 Double-click Administrative Tools. 5 Double-click Computer Management. The Computer Management window opens. 6 Double-click Storage. 7 Double-click Disk Management (Local). Information displays for each drive on your PC. You - HP Pavilion 500 | HP Pavilion Desktop PCs - (English) Quick Start Guide 5990-527 - Page 114
then click Yes. Reinstalling Programs You can reinstall most programs that came with your PC. For programs that came on CDs or DVDs, just reinsert the disc and follow the onscreen instructions. For preinstalled programs, follow the steps in "Application Recovery" on page 78. 88 HP Pavilion home PC - HP Pavilion 500 | HP Pavilion Desktop PCs - (English) Quick Start Guide 5990-527 - Page 115
, 19 HP, 19 mouse, 12 mouse scroll wheel, 12 Mute, 20 Off. See shutting down computer On, 6 Power, 6 Print, 19 Search, 19 special keys, 16 Standby, 19 Start, 11 C card reader, 6-In-1, 50 card types, memory card reader, 50 carpal tunnel syndrome, 9 CD/DVD country/region codes for DVD, 62 drive types - HP Pavilion 500 | HP Pavilion Desktop PCs - (English) Quick Start Guide 5990-527 - Page 116
, about, 28 standby mode, automatic, 31 standby mode, manual, 28 System Recovery, 77 System Restore, 77 troubleshooting, 71 90 HP Pavilion home PC turning off, 28 turning on, 6 upgrading internal parts, 4 Connect button, 43 connecting Ethernet adapter, 39 multi-channel speakers, 23 phone line, 42 - HP Pavilion 500 | HP Pavilion Desktop PCs - (English) Quick Start Guide 5990-527 - Page 117
, 69 starting, 68 turning off service, 68 HP drivers finding, xx, 44 updating, 44 HP Pavilion learning to use, xix, 11 HP Pavilion PC Tools, xx, 65 HP Picture Toolkit button, 20 HP Tour Guide, xxi, 65 HP Web site, 44 finding service locations, 44 getting replacement parts, 44 Windows XP Help, xxiii - HP Pavilion 500 | HP Pavilion Desktop PCs - (English) Quick Start Guide 5990-527 - Page 118
features, 17 reconfiguring buttons, 21 troubleshooting, 74, 75 types of buttons, 18 keyboard keys alphanumeric, 14 arrow, 15 function, 15 numeric, 16 L logging off, 11 92 HP Pavilion home PC M manuals online, 4, 44, 45 memory card reader card types, 50 messages from HP reading, 68 turning off, 68 - HP Pavilion 500 | HP Pavilion Desktop PCs - (English) Quick Start Guide 5990-527 - Page 119
76 no sound, 72 printer, 72 troubleshooting, 71 turning on computer, 71 problem resolution, troubleshooting, xix, 71 product notices, 67 R receiving e-mails, 46 reconfiguring keyboard buttons, 21 RecordNow program, 59 recovering system recovery CDs, xxv System Restore, 77 using CDs, 81 Recovery CD - HP Pavilion 500 | HP Pavilion Desktop PCs - (English) Quick Start Guide 5990-527 - Page 120
Control, 25, 26 shortcut icons, xvi shutting down computer, 28 sleep mode. See hibernation mode software corrupted, 78 erased, 78 finding, xx reinstalling, 78, 79, 88 uninstalling, 87 updating, 44 solving common problems, 71 sound manager multi-channel, 23 sound, troubleshooting, 72 94 HP Pavilion - HP Pavilion 500 | HP Pavilion Desktop PCs - (English) Quick Start Guide 5990-527 - Page 121
software, 87 updating drivers, 44 software, 44 system, 67 Upgrading and Servicing the PC guide, 4 upgrading to v.92 modem features, 39 URL defined, 35 using, 43 using 6-In-1 memory card reader, 50 using a microphone, 26 using the diskette (floppy) drive, 50 V v.92 modem, 39 Video CDs, 65 viewing - HP Pavilion 500 | HP Pavilion Desktop PCs - (English) Quick Start Guide 5990-527 - Page 122
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Quick Start Guide