HP Pavilion 500 HP Pavilion desktop PCs -Â (English) Quick Start Gu
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- HP Pavilion 500 | HP Pavilion desktop PCs -Â (English) Quick Start Gu - Page 1
hp pavilion home pc quick start guide - HP Pavilion 500 | HP Pavilion desktop PCs -Â (English) Quick Start Gu - Page 2
Quick Start Guide - HP Pavilion 500 | HP Pavilion desktop PCs -Â (English) Quick Start Gu - Page 3
. No part of this document may be photocopied, reproduced, or translated to another language without the prior written consent of HP. Hewlett-Packard Company Home Products Division P.O. Box 4010 Cupertino, CA 95015-4010 USA © Hewlett-Packard Company, 2002. All rights reserved. Hewlett-Packard is - HP Pavilion 500 | HP Pavilion desktop PCs -Â (English) Quick Start Gu - Page 4
Here Welcome Thank you for becoming a member of the HP Pavilion home PC family. This "Start Here" section is an overview of some of the added software features and tools available on your HP Pavilion. The rest of this Quick Start Guide gives you information on how to use your computer. With this - HP Pavilion 500 | HP Pavilion desktop PCs -Â (English) Quick Start Gu - Page 5
support, warranty, license, regulatory, and safety information Upgrading and Servicing the PC guide (select models installed on PC, or in print) Read first, addenda, or other documents if applicable HP DVD Writer guide (select models) Microsoft Windows XP Home Edition Start Here guide My HP Pavilion - HP Pavilion 500 | HP Pavilion desktop PCs -Â (English) Quick Start Gu - Page 6
may look different from the one shown here. Component, connector location, PS/2 mouse Serial Parallel type, and number vary by model. Audio Out OUT Audio In IN Microphone USB Monitor Telephone ETHERNET SERIAL Joystick Speaker out Ethernet TV out Modem Quick Start Guide v Start Here - HP Pavilion 500 | HP Pavilion desktop PCs -Â (English) Quick Start Gu - Page 7
look different from the one shown here. Component, connector location, type, and number vary by model. CD storage cd-rom or hp cd-writer drive dvd-rom or hp dvd writer drive Diskette drive On button Lower front cover opened to show connectors vi HP Pavilion home PC SERIAL IEEE 1394 USB Serial - HP Pavilion 500 | HP Pavilion desktop PCs -Â (English) Quick Start Gu - Page 8
from the one shown here. External components shown in the following figure are not included with the PC. Back connector location, type, and number vary by model. Note: Before using your components, you may need to install the software that came with the component. Quick Start Guide vii Start Here - HP Pavilion 500 | HP Pavilion desktop PCs -Â (English) Quick Start Gu - Page 9
one shown here. External components shown in the following figure are not included with the PC. Front connector location, type, and number vary by model. Note: Before using your components, you may need to install the software that came with the component. Serial Serial viii HP Pavilion home PC - HP Pavilion 500 | HP Pavilion desktop PCs -Â (English) Quick Start Gu - Page 10
Start Here Register with HP Register your HP Pavilion home PC with Hewlett-Packard so HP can assist you with your technical support needs. Quick Start Guide ix - HP Pavilion 500 | HP Pavilion desktop PCs -Â (English) Quick Start Gu - Page 11
-step wizard to guide you through setup for the Internet and e-mail. For information about modem setup, the Internet, and e-mail, see the related chapters inside this guide. You can also find helpful information by clicking Start, Help and Support, and then My HP Pavilion PC. x HP Pavilion home PC - HP Pavilion 500 | HP Pavilion desktop PCs -Â (English) Quick Start Gu - Page 12
Start Here HP Desktop The HP desktop has shortcut icons that make it easy to find the things you need. Click the icon to find out more information about that program. Note: The screen on your computer may not match the screen pictured here. Help and Support Easy Internet Sign-up HP Tour Guide - HP Pavilion 500 | HP Pavilion desktop PCs -Â (English) Quick Start Gu - Page 13
ticker View ticker display Alerts you to new messages Get hp center help Click Start, choose All Programs, hp center, and then click hp center again. Get the latest support updates and receive great Internet deals on shopping, personal finance, music, and entertainment. xii HP Pavilion home PC - HP Pavilion 500 | HP Pavilion desktop PCs -Â (English) Quick Start Gu - Page 14
the following pages to learn about important software programs and tools available to you. Choose All Programs and then choose Hewlett-Packard to find HP-specific software. Help and Support All Programs Start button Note: The screen on your computer may not match the screen pictured here. Quick - HP Pavilion 500 | HP Pavilion desktop PCs -Â (English) Quick Start Gu - Page 15
Help and Support Click Start and then Help and Support to learn about your computer and get your questions answered. HP Pavilion information and support Help and support news xiv HP Pavilion home PC - HP Pavilion 500 | HP Pavilion desktop PCs -Â (English) Quick Start Gu - Page 16
My HP Pavilion PC Learn how to use your HP Pavilion home PC Click Start, Help and Support, and then My HP Pavilion PC for detailed instructions and information about your HP Pavilion. Quick Start Guide xv Start Here - HP Pavilion 500 | HP Pavilion desktop PCs -Â (English) Quick Start Gu - Page 17
HP Instant Support Send a help request Click Start, Help and Support, and then HP Instant Support. Run tests yourself, or contact an HP Support analyst for help over the Internet. Note: HP Instant Support is not available in all models. xvi HP Pavilion home PC - HP Pavilion 500 | HP Pavilion desktop PCs -Â (English) Quick Start Gu - Page 18
choose All Programs to find all the software programs on your computer. Choose Hewlett-Packard, and then click hp pavilion pc tools to find HP drivers and the HP Tour Guide. Hewlett-Packard hp pavilion pc tools All Programs Start button Note: The screen on your computer may not match the screen - HP Pavilion 500 | HP Pavilion desktop PCs -Â (English) Quick Start Gu - Page 19
HP Tour Guide Click Start, choose All Programs, Hewlett-Packard, click hp pavilion pc tools, and then click hp tour guide. Or Click the icon on the desktop (select models). Let the HP Tour Guide show you the desktop and the basics of the Internet and e-mail. xviii HP Pavilion home PC - HP Pavilion 500 | HP Pavilion desktop PCs -Â (English) Quick Start Gu - Page 20
for the PC along with regulatory and safety information. hp pavilion home pc support guide üwhere to get help üwarranty and license information üdeclaration of conformity üoperating specifications üregulatory and safety information Note: Your document contents may vary. Quick Start Guide xix - HP Pavilion 500 | HP Pavilion desktop PCs -Â (English) Quick Start Gu - Page 21
on your keyboard to find helpful information from HP online. www.hp.com Go to HP's main Web site for the latest information about your HP Pavilion home PC and all your HP products. Receive technical support, download software updates, and find out about HP's home and business services. www.hp.com - HP Pavilion 500 | HP Pavilion desktop PCs -Â (English) Quick Start Gu - Page 22
System For questions about the Microsoft® Windows® XP operating system, try these sources of information: Help and Support, for onscreen help and troubleshooting - click Start and then Help and Support. Microsoft Windows XP Home Edition Start Here guide, included with the computer documentation - HP Pavilion 500 | HP Pavilion desktop PCs -Â (English) Quick Start Gu - Page 23
System and Hard Drive Space HP Pavilion home PCs with Windows XP feature a "recovery" partition included on the hard drive, thus eliminating the need for recovery CDs that may get lost or damaged. The recovery process from the hard drive (either application or operating system) offers the following - HP Pavilion 500 | HP Pavilion desktop PCs -Â (English) Quick Start Gu - Page 24
CD set is a complete image of the original HP Pavilion home PC hard drive contents and is matched to your model number. When using the recovery CDs to recover the hard drive, any files or software that you created, saved, or installed on the computer will be overwritten. Therefore, please remember - HP Pavilion 500 | HP Pavilion desktop PCs -Â (English) Quick Start Gu - Page 25
xxiv HP Pavilion home PC - HP Pavilion 500 | HP Pavilion desktop PCs -Â (English) Quick Start Gu - Page 26
7 Protecting the PC 7 Working in Comfort 8 Using the Computer 9 Introducing the Basics 9 Windows Operating System 9 Start Menu 9 HP Center 10 Help and Support 11 Using the Mouse 12 The Scroll Feature 13 The Autoscroll Feature 14 The Panning Feature 14 Using the Keyboard 15 Introduction - HP Pavilion 500 | HP Pavilion desktop PCs -Â (English) Quick Start Gu - Page 27
the Hewlett-Packard Web Site 41 Viewing Online Manuals 43 49 Using Windows Media Player 51 Using the hp cd-writer Drive 52 Drive 57 Using the hp dvd writer Drive 58 Playing VCD 58 Connecting External Components to Your Computer 59 Using HP Pavilion PC Tools 64 xxvi HP Pavilion home PC - HP Pavilion 500 | HP Pavilion desktop PCs -Â (English) Quick Start Gu - Page 28
65 Starting HP Center 66 Turning Off the HP Center Service 67 Re-enabling the HP Center Service 68 Resolving Problems 69 Troubleshooting 69 Using Application Recovery and System Recovery 75 System Restore 75 Application Recovery 75 System Recovery 76 Freeing Up Space on Your Hard Disk Drive - HP Pavilion 500 | HP Pavilion desktop PCs -Â (English) Quick Start Gu - Page 29
xxviii HP Pavilion home PC - HP Pavilion 500 | HP Pavilion desktop PCs -Â (English) Quick Start Gu - Page 30
(an AC distribution system with no direct connection to earth, according to IEC 60950). AC Power Safety Warning Warning: Install the computer near an AC outlet. The AC power cord is your HP Pavilion PC's main AC disconnecting device and must be easily accessible at all times. For your safety, the - HP Pavilion 500 | HP Pavilion desktop PCs -Â (English) Quick Start Gu - Page 31
to the power supply, have a qualified person repair or replace it. All other components are user-serviceable. Warning: Electrostatic discharge (ESD) can damage disk drives, add-in cards, and other components. If an ESD station is not available, wear a wrist strap attached to a metal part of the - HP Pavilion 500 | HP Pavilion desktop PCs -Â (English) Quick Start Gu - Page 32
speaker volume. 3 Insert and remove a CD disc. 3 Use the CD-ROM, DVD-ROM, hp cd-writer, or hp dvd writer drive to play music, watch movies, or record information. 3 Use HP Pavilion PC Tools. 3 Save power with standby and hibernation modes. 3 Solve common problems. Introduction Quick Start Guide 3 - HP Pavilion 500 | HP Pavilion desktop PCs -Â (English) Quick Start Gu - Page 33
Help and Support. You can find information about accessing internal parts of the computer chassis in the Upgrading and Servicing the PC guide included with your PC (select models installed on your system, others printed). To view guides installed on your PC, refer to "Using HP Pavilion PC Tools" on - HP Pavilion 500 | HP Pavilion desktop PCs -Â (English) Quick Start Gu - Page 34
After registering, install any software PC. Note: The power supply is pre-set for the country/region in which you purchased the HP Pavilion. If you move to another country/region, please make sure you check its voltage requirements before plugging your PC into an AC power outlet. Quick Start Guide - HP Pavilion 500 | HP Pavilion desktop PCs -Â (English) Quick Start Gu - Page 35
call for support. We recommend that you register the HP Pavilion at this time. You can register any of these ways: 3 When you first start up your computer, follow the onscreen instructions and register as soon as you have a modem connection. 3 Double-click the registration icon on your desktop, and - HP Pavilion 500 | HP Pavilion desktop PCs -Â (English) Quick Start Gu - Page 36
Support Guide included with the computer documentation for the terms of your HP Pavilion warranty coverage and for support telephone numbers. Protecting the PC HP provides a virus-scanning software program to help protect your PC (select models only). The program runs automatically when you start - HP Pavilion 500 | HP Pavilion desktop PCs -Â (English) Quick Start Gu - Page 37
work area are properly set up to maintain your comfort and productivity. Refer to "Working in Comfort" in the Help and Support Center for important ergonomic information. Just click Start, Help and Support, My HP Pavilion PC, and then click Working in Comfort. 0-15˚ 50-70 cm (20-28 inches) 0-15 - HP Pavilion 500 | HP Pavilion desktop PCs -Â (English) Quick Start Gu - Page 38
your PC is Microsoft Windows XP. Windows displays the desktop on the monitor. The taskbar with the Start button appears at the edge of the desktop display. Start Menu Click the Start button to open the Start menu. Use this menu to: 3 Select programs or documents. 3 Open the Help and Support Center - HP Pavilion 500 | HP Pavilion desktop PCs -Â (English) Quick Start Gu - Page 39
the Start taskbar. 2 Choose Open hp center. 10 HP Pavilion home PC 3 The HP Center toolbar appears. HP Center displays different topics of information and then updates the information when new details become available. Display the information by using the HP Center buttons on the toolbar. Downloads - HP Pavilion 500 | HP Pavilion desktop PCs -Â (English) Quick Start Gu - Page 40
the Help button on your keyboard, or click Start on the taskbar and select Help and Support. Help has information, tours, and tutorials. Help also has troubleshooting tools to assist you, including HP Instant Support. Note: HP Instant Support is not available in all models. Quick Start Guide 11 - HP Pavilion 500 | HP Pavilion desktop PCs -Â (English) Quick Start Gu - Page 41
instructions to run a test or submit a problem to HP Instant Support. When you submit a problem to HP Instant Support, you communicate over the Internet with an HP Support analyst. The analyst will work with you until the problem is solved. Using the Mouse Your PC surface. 12 HP Pavilion home PC - HP Pavilion 500 | HP Pavilion desktop PCs -Â (English) Quick Start Gu - Page 42
mouse buttons for left-handed use. Refer to "Reverse your mouse buttons" in the onscreen Help and Support Center. Use the wheel button in the middle of the mouse to scroll or select items on the screen To scroll toward the end of a document, roll the wheel down (toward you). Quick Start Guide 13 - HP Pavilion 500 | HP Pavilion desktop PCs -Â (English) Quick Start Gu - Page 43
the direction you want to scroll. The farther you move the pointer from the starting point, the faster the document scrolls. 3 To stop autoscroll, press the pointer from the starting point, the faster the document pans. 3 To stop the panning feature, release the wheel button. 14 HP Pavilion home PC - HP Pavilion 500 | HP Pavilion desktop PCs -Â (English) Quick Start Gu - Page 44
of standard keys and special buttons. The illustrations show the location of the keys and buttons. The location of keys or buttons on your keyboard may vary from the illustrations. Alphanumeric keys The alphanumeric keys are the main keys found on a standard typewriter. Quick Start Guide 15 - HP Pavilion 500 | HP Pavilion desktop PCs -Â (English) Quick Start Gu - Page 45
F12 keys located above the main keys. Pressing F1 displays a Help window for the software program being used. Pressing F3 displays a search window. F1 and F3 are available at all times. Other function key operations for navigation in a Web site, in a document, or in a game. 16 HP Pavilion home PC - HP Pavilion 500 | HP Pavilion desktop PCs -Â (English) Quick Start Gu - Page 46
and unlock the numeric key functions. The special buttons are at the top of the keyboard. (Some models have some of these special buttons on the left side of the or provide quick access to specific functions. To find out what each special button does, see "Buttons" on page 19. Quick Start Guide 17 - HP Pavilion 500 | HP Pavilion desktop PCs -Â (English) Quick Start Gu - Page 47
have all the features listed. Your keyboard enables you to: 3 Adjust speaker volume. 3 Mute speaker sound. 3 Start and stop playing a CD or DVD Web sites. 3 Place the PC into standby to save power. 3 Get support information. 3 Find a file or program on the hard drive. 3 Print. 18 HP Pavilion home PC - HP Pavilion 500 | HP Pavilion desktop PCs -Â (English) Quick Start Gu - Page 48
Buttons The top of the keyboard has a number of special buttons. Standby Help hp My HP Club HP Picture Media Volume Print Toolkit Shopping Sports Finance Connect Search Chat E-Mail Controls Control Music Mute Note: Some buttons may be labeled differently on your keyboard. Quick Start Guide 19 - HP Pavilion 500 | HP Pavilion desktop PCs -Â (English) Quick Start Gu - Page 49
Standby Help Description Puts PC into power-saving mode (screen is blank but PC is still on). To make screen reappear, press any key on keyboard, or press Standby again. May take 10-30 seconds before screen reappears. Opens the Help and Support Center. HP Links to HP Web site. Print Prints - HP Pavilion 500 | HP Pavilion desktop PCs -Â (English) Quick Start Gu - Page 50
reached. Volume Up and Down buttons: Press the Volume Up button to increase volume and the Volume Down button to decrease volume. Starts MusicMatch Jukebox or Windows Media Player. Can be reconfigured. Turns speaker sound on and off. The Internet buttons will work only if you have established an - HP Pavilion 500 | HP Pavilion desktop PCs -Â (English) Quick Start Gu - Page 51
Web sites. 1 Click Start on the taskbar. 2 Choose Control Panel. 3 Click Printers and Other Hardware, if present. 4 Double-click Keyboard. 5 In the Keyboard Properties window that appears, click the to reconfigure. 11 Click OK when you are finished reconfiguring the keyboard. 22 HP Pavilion home PC - HP Pavilion 500 | HP Pavilion desktop PCs -Â (English) Quick Start Gu - Page 52
The HP Pavilion includes a set of stereo speakers that you can either attach to the monitor (select models only) or place on the desk. For details on connecting the speakers to the PC, see the setup poster. You can adjust speaker volume by: 3 Using the volume knob or buttons on the keyboard. 3 Using - HP Pavilion 500 | HP Pavilion desktop PCs -Â (English) Quick Start Gu - Page 53
up to increase the volume or down to decrease the volume of a specific sound control. 3 When you are satisfied with the sound level, click the Close box (the X in the corner) to close this window. Using a Microphone Your HP Pavilion home PC comes with one microphone connector in the back of the - HP Pavilion 500 | HP Pavilion desktop PCs -Â (English) Quick Start Gu - Page 54
Basics Note: If you do not see this Volume icon, click Start, Control Panel, Sounds, Speech, and Audio Devices, if present, then double-click Sounds and Audio Devices to open the Sounds and Audio Devices Properties window. Select the Place volume icon in the taskbar check box. Click Apply, and then - HP Pavilion 500 | HP Pavilion desktop PCs -Â (English) Quick Start Gu - Page 55
window. 2 Click Start on the taskbar. 3 Click Turn Off Computer, at the bottom of the menu. 4 Click Turn Off. 5 Turn off the monitor. For information on alternatives to turning off the computer, see the next section "Putting the Computer into Standby and Hibernation Mode." 26 HP Pavilion home PC - HP Pavilion 500 | HP Pavilion desktop PCs -Â (English) Quick Start Gu - Page 56
to the computer, and it enables the PC to automatically retrieve e-mail messages and download information from the Internet, if you have programmed the computer to do so. To manually put the computer in standby: 1 Press the Standby button on the keyboard. The screen goes dark, and the computer - HP Pavilion 500 | HP Pavilion desktop PCs -Â (English) Quick Start Gu - Page 57
programs, folders, and documents) is restored to the screen. To manually put the computer into hibernation: 1 Click Start on the taskbar. 2 Click Turn Off Computer. 3 Press the Shift key on the keyboard and click Hibernate. 28 HP Pavilion home PC Note: If Hibernate is not present, you first need to - HP Pavilion 500 | HP Pavilion desktop PCs -Â (English) Quick Start Gu - Page 58
or hibernation mode, modify the power management settings: 1 Click Start on the taskbar. 2 Click Control Panel. 3 Click Performance and Maintenance, if present. 4 Double-click Power Options. 5 Check if the auto be set for a longer time than the system standby timer. 8 Click OK. Quick Start Guide 29 - HP Pavilion 500 | HP Pavilion desktop PCs -Â (English) Quick Start Gu - Page 59
30 HP Pavilion home PC - HP Pavilion 500 | HP Pavilion desktop PCs -Â (English) Quick Start Gu - Page 60
telephone lines, digital service, or cable lines. Each Internet computer is independent, and its operators choose which files to make available to users of the Internet. To connect your PC to the Internet and use the information and services available there, you need an ISP. Quick Start Guide 31 - HP Pavilion 500 | HP Pavilion desktop PCs -Â (English) Quick Start Gu - Page 61
pages in support of their activities. A Web page is a file or group of files that a user can access by entering the Web page's file location, or URL. What Is a URL? The URL (Uniform Resource Locator) identifies a file location, typically in the form http://www.name.extension 32 HP Pavilion home PC - HP Pavilion 500 | HP Pavilion desktop PCs -Â (English) Quick Start Gu - Page 62
. When you enter the URL into your browser Address box and press the Enter key on your keyboard, the browser contacts that location and displays the Web page for you. What Is an E-Mail Address several precise words, you usually get fewer but more specific results. Quick Start Guide 33 Internet - HP Pavilion 500 | HP Pavilion desktop PCs -Â (English) Quick Start Gu - Page 63
Windows Search feature includes direct access to the Internet Explorer Search. (If the ISP provides the browser, you may not be able to use Internet Explorer to search the Internet.) To begin a search: 1 Click Start . Check with your ISP for specifics on your connection. Note: Your HP Pavilion home PC - HP Pavilion 500 | HP Pavilion desktop PCs -Â (English) Quick Start Gu - Page 64
connector is labeled with either Line or a jack symbol. 2 Plug the other end of the cable into the telephone line jack on the wall. Quick Start Guide 35 - HP Pavilion 500 | HP Pavilion desktop PCs -Â (English) Quick Start Gu - Page 65
sure the switch is in position 1. Telephone (optional) Telephone cable (optional) Back of PC 21 Line Modem cable Telephone (optional) Wall jack You can also connect a telephone to easy Internet sign-up icon found on the desktop or in the Start menu under All Programs. 36 HP Pavilion home PC - HP Pavilion 500 | HP Pavilion desktop PCs -Â (English) Quick Start Gu - Page 66
Internet This network connection also allows you to share printers, data, and other devices among your PCs. Note: Your computer may not come with a network interface adapter. Locate the RJ-45 port cable looks similar to the plug on a telephone cable, they are not the same. Quick Start Guide 37 - HP Pavilion 500 | HP Pavilion desktop PCs -Â (English) Quick Start Gu - Page 67
port 3 LINK - Lit green with valid network connection LEDs 3 LINK - Lit green with valid network connection 3 ACTIVITY - Lit yellow during network data transfer activity 38 HP Pavilion home PC - HP Pavilion 500 | HP Pavilion desktop PCs -Â (English) Quick Start Gu - Page 68
sign up with an Internet Service Provider (ISP). HP has made arrangements with leading ISPs in your area to help you sign up for Internet service. Use Easy Internet Sign-up to sign up with an ISP. The software programs for available ISPs are part of your system. The Windows desktop may have a folder - HP Pavilion 500 | HP Pavilion desktop PCs -Â (English) Quick Start Gu - Page 69
The Easy Internet Sign-up screen appears. 3 Follow the onscreen instructions. Connecting to the Internet A Web browser program searches for, finds, methods: 3 Double-click the ISP-provided icon on the desktop. Or 3 Press the Connect (or Internet) button on the keyboard. 40 HP Pavilion home PC - HP Pavilion 500 | HP Pavilion desktop PCs -Â (English) Quick Start Gu - Page 70
to HP Pavilion home PC owners and to the entire HP product line. There you will find the latest news and information about all of your HP products. You can receive technical support, download software and driver updates, and find out about HP's home and business services. Quick Start Guide 41 - HP Pavilion 500 | HP Pavilion desktop PCs -Â (English) Quick Start Gu - Page 71
and personal computing services HP offers. 3 Drivers: Download software and driver updates. 3 Support: Receive technical support and detailed product information such as hardware warranties, specifications, and instruction manuals. To go directly to the support Web page for your PC model and find - HP Pavilion 500 | HP Pavilion desktop PCs -Â (English) Quick Start Gu - Page 72
with specific HP Pavilion home PC model numbers. Not all models have online manuals. View online manuals for your PC by going to the HP Web site: 1 Establish a connection to the Internet. 2 Type http://www.hp.com into your Web browser Address box, and press the Enter key on your keyboard. 3 Select - HP Pavilion 500 | HP Pavilion desktop PCs -Â (English) Quick Start Gu - Page 73
any specific software and hardware you may need. If the ISP Provides the Browser Follow the ISP's instructions to download its Web browser and e-mail program and to set up and use your e-mail account. You will then be able to send and receive e-mail each time you connect to your ISP. 44 HP Pavilion - HP Pavilion 500 | HP Pavilion desktop PCs -Â (English) Quick Start Gu - Page 74
on the keyboard to open Outlook Express (select models only). 2 Click the Create Mail button on the toolbar. 3 Type in, or select from an address book, the address of each recipient. 4 Type the message title in the Subject box. 5 Type your message in the New Message window. Quick Start Guide 45 - HP Pavilion 500 | HP Pavilion desktop PCs -Â (English) Quick Start Gu - Page 75
the Internet and connect to your ISP. Receiving e-mail messages 1 Start Outlook Express. See instructions above. 2 If necessary, click the Send/Recv tool on the it in its own window. For more information about using Outlook Express, go to the Help menu within the program. 46 HP Pavilion home PC - HP Pavilion 500 | HP Pavilion desktop PCs -Â (English) Quick Start Gu - Page 76
RW drive. 1 Make sure the computer is on. 2 Press the Eject button near the drive to eject the disc tray. Note: On some PCs, the media drive is located behind a door on the front of the computer. Your computer may look different from the ones shown here. Eject button Drive door Quick Start Guide 47 - HP Pavilion 500 | HP Pavilion desktop PCs -Â (English) Quick Start Gu - Page 77
pushing the tray into the computer. 48 HP Pavilion home PC You can also close the tray by clicking the close/open button on the control panel for the program (such as MusicMatch Jukebox or Windows Media Player) that controls the drive. Note: For the top drive in the PC, you can close the tray by - HP Pavilion 500 | HP Pavilion desktop PCs -Â (English) Quick Start Gu - Page 78
The HP Pavilion includes MusicMatch Jukebox (select models) or Windows Media Player. This software lets you play music CDs. Using MusicMatch Jukebox This software lets you play music CDs, as well as record digital music files, create music CDs on your hp cd-writer drive Start Guide 49 - HP Pavilion 500 | HP Pavilion desktop PCs -Â (English) Quick Start Gu - Page 79
Quit. 50 HP Pavilion home PC 3 To control the CD currently in the drive, click the buttons in the MusicMatch Jukebox window. To play a particular song, doubleclick its song title (or track number) in the Playlist. You can also control the CD using the media control buttons if your keyboard has them - HP Pavilion 500 | HP Pavilion desktop PCs -Â (English) Quick Start Gu - Page 80
hp cd-writer drive, organize your digital music into libraries, and listen to music or view a music video over the Internet. To play a music CD: 1 Insert the music CD into the drive. The Windows Media Player window opens. Or If the Windows Media Player window does not automatically open, click Start - HP Pavilion 500 | HP Pavilion desktop PCs -Â (English) Quick Start Gu - Page 81
of the CD-RW disc tray. 2 Close the disc tray by gently pushing the tray into the computer. 3 Click Start on the taskbar. 4 Click My Computer. 5 Double-click the CD Drive icon. From there, you can copy audio or data files to a CD using the HP RecordNow software program. 52 HP Pavilion home PC - HP Pavilion 500 | HP Pavilion desktop PCs -Â (English) Quick Start Gu - Page 82
HP RecordNow program: 1 Click Start on the taskbar. 2 Choose All Programs. 3 Choose HP RecordNow. 4 Click RecordNow. Note: For information about recording onto CDs, refer to the Help menu in the HP RecordNow program. Playing DVD Movies The DVD-ROM drive disc into the DVD-ROM drive. Note: On a double - HP Pavilion 500 | HP Pavilion desktop PCs -Â (English) Quick Start Gu - Page 83
. 4 Click InterVideo WinDVD. The WinDVD video window and control panel open. Viewing Help Information For information on the WinDVDTM software, refer to the online Help within the program. To view the Help menu: 1 Insert a DVD disc in the drive. The WinDVD window opens. Or 54 HP Pavilion home PC - HP Pavilion 500 | HP Pavilion desktop PCs -Â (English) Quick Start Gu - Page 84
jump to the next chapter, the previous chapter, or to a specific chapter. A single image in a movie is called a frame. Using , you can redisplay it as follows: 1 Right-click anywhere in the video window. 2 Select View. 3 Click Player. The control panel appears. 3 To Start Guide 55 Common Tasks - HP Pavilion 500 | HP Pavilion desktop PCs -Â (English) Quick Start Gu - Page 85
Support. 56 HP Pavilion home PC The country/region number is usually placed over a world globe printed on the DVD packaging and disc. DVDs without country/region codes will play on any player or drive in any country/region. The six major DVD countries/regions are: 3 Country/Region 1: North America - HP Pavilion 500 | HP Pavilion desktop PCs -Â (English) Quick Start Gu - Page 86
for the program that plays CDs. See "Playing Music CDs" on page 49. 3 If you insert a DVD movie, the Video window and WinDVD control panel open. See "Playing DVD Movies" on page 53. If you insert a blank CD-R or CD-RW, use HP RecordNow to copy audio or data files. Common Tasks Quick Start Guide 57 - HP Pavilion 500 | HP Pavilion desktop PCs -Â (English) Quick Start Gu - Page 87
Group) videos. These MPEG-1 files have a .dat or .mpg extension. To play a VCD: 1 Insert the VCD into a CD-ROM or DVD-ROM drive. 2 Click Start, choose All Programs, select Mediamatics VCDExpress, and then click Mediamatics VCD Player. The VCD Player control panel opens. 58 HP Pavilion home PC - HP Pavilion 500 | HP Pavilion desktop PCs -Â (English) Quick Start Gu - Page 88
panel. Choose the drive and folder containing on the keyboard may not PC. Connectors (or ports) connect hardware to your PC. Depending on your model, connectors are on the back or front of the PC. On some PCs, flip open the cover on the lower front to see connectors. Common Tasks Quick Start Guide - HP Pavilion 500 | HP Pavilion desktop PCs -Â (English) Quick Start Gu - Page 89
the ones shown here. External components shown in the following figure are not included with the PC. Front connector location, type, and number vary by model. Note: Before using your components, you may need to install the software that came with the component. Serial Serial 60 HP Pavilion home PC - HP Pavilion 500 | HP Pavilion desktop PCs -Â (English) Quick Start Gu - Page 90
Common Tasks External components shown in the following figure are not included with the PC. Back connector location, type, and number vary by model. Note: Before using your components, you may need to install the software that came with the component. Quick Start Guide 61 - HP Pavilion 500 | HP Pavilion desktop PCs -Â (English) Quick Start Gu - Page 91
keyboard PS/2 mouse Serial Parallel Audio Out OUT Audio In IN Microphone USB Monitor Telephone SERIAL ETHERNET SERIAL Joystick Speaker out Ethernet TV out Modem CD storage cd-rom or hp cd-writer drive dvd-rom or hp dvd writer drive Diskette drive On button SERIAL 62 HP Pavilion home PC IEEE - HP Pavilion 500 | HP Pavilion desktop PCs -Â (English) Quick Start Gu - Page 92
serial Serial port for digital camera or other serial device Headphones Speaker Symbol Description Audio Line Out (powered speakers) OUT Audio Line In IN Microphone Joystick/MIDI IEEE 1394 for video cameras or other devices with very fast transfer rates Common Tasks Quick Start Guide 63 - HP Pavilion 500 | HP Pavilion desktop PCs -Â (English) Quick Start Gu - Page 93
the HP Pavilion PC Tools folder: 1 Click Start on the taskbar. 2 Choose All Programs. 3 Choose Hewlett-Packard. 4 Click hp pavilion pc tools. 5 Click an item to view or use it. Note: If there are no guide titles listed in HP Pavilion PC Tools, your PC has no onscreen guides. 64 HP Pavilion home PC - HP Pavilion 500 | HP Pavilion desktop PCs -Â (English) Quick Start Gu - Page 94
to you through the HP Web site under the driver update and support information for your model PC. To go to the Web site, see "Visiting the Hewlett-Packard Web Site" on page 41. Using HP Center for Updates from HP Messages HP Center is a service provided by HP to bring you information, documents - HP Pavilion 500 | HP Pavilion desktop PCs -Â (English) Quick Start Gu - Page 95
again. The HP Center toolbar appears. For detailed Help information, click the hp center logo on the HP Center toolbar and choose Help. For a description of a button or area of the toolbar, place the cursor over the toolbar. Alerts you to new messages hp center logo (Help) 66 HP Pavilion home PC - HP Pavilion 500 | HP Pavilion desktop PCs -Â (English) Quick Start Gu - Page 96
your mind later, you can turn on the service. See "Re-enabling the HP Center Service" in the following section. 1 Click Start on the taskbar. 2 Choose All Programs. 3 Choose hp center. 4 Click Disable hp center. The service is turned off until you re-enable it. HP Updates Quick Start Guide 67 - HP Pavilion 500 | HP Pavilion desktop PCs -Â (English) Quick Start Gu - Page 97
you re-enable the HP Center Service, the service runs whenever you are connected to the Internet, and you receive messages as they become available. To turn on the service: 1 Click Start on the taskbar. 2 Choose All Programs. 3 Choose hp center. 4 Click Re-enable hp center. 68 HP Pavilion home PC - HP Pavilion 500 | HP Pavilion desktop PCs -Â (English) Quick Start Gu - Page 98
Start on the taskbar and select Help and Support. Problem My computer won't turn on at all. Solution 3 When you press the On button on the front of the computer, the following events should happen: 1 The keyboard indicator lights flash. 2 The light next to the diskette drive flashes. 3 The hard - HP Pavilion 500 | HP Pavilion desktop PCs -Â (English) Quick Start Gu - Page 99
on. 3 Be sure that you installed the device drivers that came with the new device. 3 You may need an updated driver for Windows XP. For non-HP peripherals, contact the vendor directly. For HP peripherals, visit the HP Web site. Refer to your Support Guide for details. 3 Check the speaker connection - HP Pavilion 500 | HP Pavilion desktop PCs -Â (English) Quick Start Gu - Page 100
Problem The computer (or part of it) doesn't seem to be working. The monitor doesn't work, even though the computer appears to. Solution 3 Try restarting the computer as follows: 1 Click Start on the taskbar. 2 Click Turn Off Computer. 3 Click Restart. 3 If the computer shows no response to mouse - HP Pavilion 500 | HP Pavilion desktop PCs -Â (English) Quick Start Gu - Page 101
to reconfigure. 11 Click OK when you are finished reconfiguring the keyboard. 3 Some programs do not recognize the Print button. 3 You cannot remove a CD or DVD disc after you have turned off the computer. Turn on the computer and press the Eject button to extend the tray. 72 HP Pavilion home PC - HP Pavilion 500 | HP Pavilion desktop PCs -Â (English) Quick Start Gu - Page 102
: 1 Click Start on the taskbar. 2 Click Control Panel. 3 Double-click Add or Remove Programs. 4 Select America Online, click Change/Remove, and then click Yes when the confirmation window opens. Note: Removing the AOL program will not cancel your account with AOL. HP Updates Quick Start Guide 73 - HP Pavilion 500 | HP Pavilion desktop PCs -Â (English) Quick Start Gu - Page 103
Problem not to the keyboard port. To drive. Press the Eject button, and remove the diskette from the drive. 3 The PC is trying to start the operating system from the hp cd-writer drive. Press the Eject button immediately after turning on the PC and remove the CD from the drive. 74 HP Pavilion home PC - HP Pavilion 500 | HP Pavilion desktop PCs -Â (English) Quick Start Gu - Page 104
program. Perform steps 1 through 5 of "To start Application Recovery." If hp application recovery appears in the hp pavilion pc tools folder, then your PC includes the HP Pavilion Application Recovery program. If an individual application or driver accidentally gets erased or damaged, you can - HP Pavilion 500 | HP Pavilion desktop PCs -Â (English) Quick Start Gu - Page 105
5 Choose hp pavilion pc tools. 6 Click hp application recovery. The recovery box appears. 7 Click Application Installation or Driver Installation, and then click Next. 8 Select the driver or application program to install, and then click Install. 9 Follow the onscreen instructions. 10 Repeat steps 7 - HP Pavilion 500 | HP Pavilion desktop PCs -Â (English) Quick Start Gu - Page 106
all peripheral devices from the PC except the monitor, the keyboard, and the mouse. 2 Do one of the following: 3 If the computer responds: click Start on the taskbar, choose All Programs, choose Hewlett-Packard, choose hp pavilion pc tools, and click hp pc system recovery. Continue with step 5. Or - HP Pavilion 500 | HP Pavilion desktop PCs -Â (English) Quick Start Gu - Page 107
Click Yes to continue with the recovery process. 7 Follow the onscreen instructions. 8 Complete the computer startup, and finish the registration process. Then reconnect all peripheral devices. Freeing Up Space on Your Hard Disk Drive The PC comes with a hard disk drive. Depending on your model, the - HP Pavilion 500 | HP Pavilion desktop PCs -Â (English) Quick Start Gu - Page 108
-click Disk Management (Local). Information displays for each drive on your PC. You may need to scroll the window to the right to see the capacity and the free space sizes. Increasing Available Hard Disk Space You can free up space on the hard disk by uninstalling programs or by using the Disk - HP Pavilion 500 | HP Pavilion desktop PCs -Â (English) Quick Start Gu - Page 109
Adventure programs. Note: HP Learning Adventure programs are not included in all models. For programs that came on CDs or DVDs, just reinsert the disc and follow the onscreen instructions. For preinstalled programs, follow the steps in "Application Recovery" on page 75. 80 HP Pavilion home PC - HP Pavilion 500 | HP Pavilion desktop PCs -Â (English) Quick Start Gu - Page 110
-writer drive playing, 52 recording, 52 writing to, 53 chassis, symbols, 63 combo drive, 57 components, 5 computer Application Recovery, 75 damage warning, 69 hibernation mode, automatic, 29 hibernation mode, manual, 28 no sound, 70 not working, 71 problem turning on, 69 Quick Start Guide 81 Index - HP Pavilion 500 | HP Pavilion desktop PCs -Â (English) Quick Start Gu - Page 111
troubleshooting, 69 turning off, 26 turning on, 5 upgrading internal parts, 4 Connect button, 40 connecting Ethernet adapter, 36 external components, 59 phone line, 39 to a Web site, 41 to the Internet, 40 connectors PC back, vii, 61 PC front, viii, 60 symbols on chassis, 63 82 HP Pavilion home PC - HP Pavilion 500 | HP Pavilion desktop PCs -Â (English) Quick Start Gu - Page 112
writer drive, 58 using correct disc, 58 HP Instant Support, 11, 12 HP Pavilion learning to use, xv, 9 HP Pavilion PC Tools, xvii, 64 HP Picture Toolkit button, 20 HP RecordNow program, 53 HP Tour Guide, xviii, 64 HP Web site, 41 finding service locations, 42 getting replacement parts, 42 Windows XP - HP Pavilion 500 | HP Pavilion desktop PCs -Â (English) Quick Start Gu - Page 113
HP Pavilion home PC roller ball, 12 scroll wheel button, 13 scrolling, 13 troubleshooting, 74 using, 12 MPEG video, playing, 58 music Help in MusicMatch Jukebox, 50 Help in Windows Media Player, 52 keyboard computer On button, 5 online manuals, 4, 42, 43 onscreen guides, 64 operating system, 9 - HP Pavilion 500 | HP Pavilion desktop PCs -Â (English) Quick Start Gu - Page 114
updating, 41 solving common problems, 69 sound, troubleshooting, 70 speaker volume, adjusting, 23 Standby button, 20 standby mode about, 27 automatic, 29 manual, 27 Start button, 9 Start Here, iii Start menu contents, xiii, 9 starting HP Center, 66 starting WinDVD, 54 Support telephone numbers, xix - HP Pavilion 500 | HP Pavilion desktop PCs -Â (English) Quick Start Gu - Page 115
and Support, 11 troubleshooting, xv, 69 turning off, computer, 26 turning on computer first time, 5 troubleshooting, 69 tutorials in Help, 11 U uninstalling software, 79 86 HP Pavilion home PC updates from HP, xii, 65 updating drivers, 41 software, 41 system, 65 Upgrading and Servicing the PC guide - HP Pavilion 500 | HP Pavilion desktop PCs -Â (English) Quick Start Gu - Page 116
• help and support Get help with using your PC, and answers to frequently asked questions • hp center View information tickers, receive HP updates, and view special offers • my software choice Find special software offers through a Web site for HP Pavilion owners © Hewlett-Packard Company 2002 all
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