HP Pavilion Elite e9100 Limited Warranty and Support Guide - Refurbished
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- HP Pavilion Elite e9100 | Limited Warranty and Support Guide - Refurbished - Page 1
Limited Warranty and Support Guide Before contacting the HP Customer Care Center, it's important to have the following information handy. Please take a moment to write down your product information for future reference. The first four items on the list (Model Number, Product Number, Serial - HP Pavilion Elite e9100 | Limited Warranty and Support Guide - Refurbished - Page 2
- HP Pavilion Elite e9100 | Limited Warranty and Support Guide - Refurbished - Page 3
HP Pavilion Desktop Computers, HP Pavilion Media Center Computers, HP Digital Entertainment Center, HP Displays, and HP Notebook Consumer Products. Hardware Limited Warranty HP Product Duration Hardware 90-day limited warranty Software 90-day technical support General Terms This HP - HP Pavilion Elite e9100 | Limited Warranty and Support Guide - Refurbished - Page 4
OR ERROR-FREE. HP IS NOT RESPONSIBLE FOR DAMAGE THAT OCCURS AS A RESULT OF YOUR FAILURE TO FOLLOW THE INSTRUCTIONS INTENDED FOR THE HP HARDWARE PRODUCT. PROGRAMS OR DATA OTHER THAN SOFTWARE INSTALLED BY HP WHEN THE PRODUCT IS MANUFACTURED. UNITS SENT IN FOR SERVICE MAY HAVE THE DATA ERASED FROM THE - HP Pavilion Elite e9100 | Limited Warranty and Support Guide - Refurbished - Page 5
resource requirements. Listed below are the types of warranty support service that may be applicable to the HP Hardware Product you have purchased. Customer Self Repair Warranty Service (Desktops, Notebooks, Displays and Digital Entertainment Centers ONLY) In countries/regions where it is available - HP Pavilion Elite e9100 | Limited Warranty and Support Guide - Refurbished - Page 6
consistent with product specifications and supported configurations. If you require an HP representative to handle all component replacements, support uplift contracts are available at additional cost. Service Upgrades HP has a range of additional support and service coverage for your product - HP Pavilion Elite e9100 | Limited Warranty and Support Guide - Refurbished - Page 7
. • Set up and configuring software. • Troubleshooting to determine system or software usage problems. • Basic steps of using non-HP software; advanced feature support for HP software. Software technical support does NOT include assistance with: • Non-HP software that doesn't ship with computing - HP Pavilion Elite e9100 | Limited Warranty and Support Guide - Refurbished - Page 8
in the product documentation do not solve the problem, you can receive support by doing the following: Locate your nearest HP Support location via the World Wide Web at: http://www.hp.com/support Contact your authorized HP dealer or Authorized Service Provider and be sure to have the following - HP Pavilion Elite e9100 | Limited Warranty and Support Guide - Refurbished - Page 9
floppy disk, CD or DVD) or an equivalent solution delivered in any other form, may only be used for restoring the hard disk of the HP Product with/for which the recovery solution was originally purchased. The use of any Microsoft operating system software contained in such recovery solution shall be - HP Pavilion Elite e9100 | Limited Warranty and Support Guide - Refurbished - Page 10
, proposals and representations with respect to the Software Product or any other subject matter covered by this EULA. To the extent the terms of any HP policies or programs for support services conflict with the terms of this EULA, the terms of this EULA shall control. Rev. 10/03 - HP Pavilion Elite e9100 | Limited Warranty and Support Guide - Refurbished - Page 11
Product: Personal computer Model Number(s): 900 a000, m000, m1000, m5000, m7000, m8000, m9000 s0000, s3000, s7000 SR1000, SR2000, SR5000 , z6000, IQ500, IQ700, IQ800 series Product Options: Modem card: RD01 MORFB1UO conforms to the following Product Specifications: Safety: IEC 60950-1:2001 - HP Pavilion Elite e9100 | Limited Warranty and Support Guide - Refurbished - Page 12
Operating Specifications Electrical ratings: Operating temperature: Storage temperature: Operating humidity: Operating require special handling when recycled or disposed of in California. Chemical Substances HP is committed to providing our customers with information about the chemical substances in - HP Pavilion Elite e9100 | Limited Warranty and Support Guide - Refurbished - Page 13
and should only be done with caution. • If one HP product number includes a computer along with a headset or earphone and used in accordance with the instructions, may cause harmful interference to Radiated Immunity tests were conducted with supported peripheral devices and shielded cables, such - HP Pavilion Elite e9100 | Limited Warranty and Support Guide - Refurbished - Page 14
equipment malfunction, the manufacturer or an authorized repair center should perform all repairs. It is the responsibility of users requiring service to report the problem to the manufacturer, or an authorized agent. Refer to "Where to Get Help" in this document for contact information. Statement - HP Pavilion Elite e9100 | Limited Warranty and Support Guide - Refurbished - Page 15
Network Interface Card (NIC) receptacle. SAVE THESE INSTRUCTIONS DOC Statement (Canada Only) This Class B Conformity indicating that Industry Canada technical specifications were met. It does not imply lines), networks, or modems before performing any service procedures. Failure to do so may result - HP Pavilion Elite e9100 | Limited Warranty and Support Guide - Refurbished - Page 16
performance procedures other than those specified in the Upgrading and Servicing Guide may result in hazardous radiation exposure. To prevent direct exposure information with regard to proper electrical grounding of the mast and supporting structure, grounding of the lead-in wire to an antenna- - HP Pavilion Elite e9100 | Limited Warranty and Support Guide - Refurbished - Page 17
the product from lightning and power line surges. 7 6 5 4 3 1 2 Antenna Grounding Antenna Grounding Reference Grounding Component 1 Electric Service Equipment 2 Power Service Grounding Electrode System (NEC Art 250, Part H) 3 Ground Clamps 4 Grounding Conductors (NEC Section 810-21 - HP Pavilion Elite e9100 | Limited Warranty and Support Guide - Refurbished - Page 18
start button, All Programs, PC Help & Tools, and then click Hardware Diagnostic Tools. 4 HP Technical Support Web site. Go to: http://www.hp.com/support for product information, driver updates, troubleshooting, and much more. 5 If you have not solved the problem, call HP Customer Care, toll-free - HP Pavilion Elite e9100 | Limited Warranty and Support Guide - Refurbished - Page 19
out-of-warranty, visit: http://www.hp.com/go/totalcare Or http://www.hp.ca/totalcare (Canada) When Should I Contact HP Total Care Support and Services? • The Help and Support Center or other support tools on your product did not identify or help solve your problem. • You either do not have Internet - HP Pavilion Elite e9100 | Limited Warranty and Support Guide - Refurbished - Page 20
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HP
refurbished
Limited Warranty and Support Guide
Before contacting the HP Customer Care Center, it’s important to have the following information
handy.
Please take a moment to write down your product information for future reference.
The first four items on the list (Model Number, Product Number, Serial Number, and
Software Build Number) can be viewed through the Help and Support Center. Click the
Windows Vista start button
,
Help and Support
, and then click
System Information
.
Model Number: ____________________________________________________________________
System (Product) Number: ___________________________________________________________
Serial Number: _____________________________________________________________________
Software Build Number: _____________________________________________________________
Operating System: __________________________________________________________________
Purchase Date: _____________________________________________________________________