HP Pavilion Elite m9400 PC Troubleshooting

HP Pavilion Elite m9400 - Desktop PC Manual

HP Pavilion Elite m9400 manual content summary:

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    Troubleshooting and Maintenance Guide
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    services are set forth in the express statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. HP in the United States and/or other countries/regions. HP supports lawful use of technology and does not endorse or encourage
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    2 Running the Disk Cleanup Program 2 Running Disk Cleanup manually 2 Scheduling Disk Cleanup to run automatically 2 Running the Cleaning the computer and monitor 4 Cleaning the keyboard and mouse 4 Troubleshooting Computer Problems 5 Audio ...5 CD and DVD Drives 7 Video...9 Display (Monitor
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    iv Troubleshooting and Maintenance Guide
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    trouble-free operation of your computer, and to ease the recovery of important information on your computer if problems back up data; refer to Help and Support for more information. 1 Click the Windows Vista disc recording software, you may need to manually enable this feature (refer to the software
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    to remove, and then click Uninstall. 4 Follow the onscreen instructions. NOTE: Some programs have their own uninstall features. If can run Disk Cleanup manually, or you can set it up to run automatically. Running Disk Cleanup manually 1 Click the Windows Vista 2 Troubleshooting and Maintenance Guide
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    Running the Disk Defragmenter Program When Microsoft® Windows Vista® operating system stores files on your hard disk drive, it often divides them into multiple pieces (or fragments) so they fit into available space on the drive. When you open a fragmented file, the process takes more time because it
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    the mouse with a cotton swab dampened with isopropyl alcohol. 5 After the roller ball and rollers are completely dry, replace the ball and ball-cover ring. 4 Troubleshooting and Maintenance Guide
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    The troubleshooting tables appear in the following order: Audio CD and DVD Drives Video Display (Monitor) Hard Disk Drive Hardware Installation Internet Access Keyboard and Mouse Power Performance Bluetooth Wireless Devices Miscellaneous For more information about monitor problems, or for problems
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    powered speakers. Powered speakers have a power cord and On button, and they connect to the Audio Out (green) connector on the back of the computer. 6 Troubleshooting and Maintenance Guide
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    on your computer, and press the Eject button nearest the drive to open the tray. If you suspect a problem with the Eject button itself: 1 Click the Windows Vista start button, and then click Computer. 2 Right-click same drive in the CD or DVD recording software. Troubleshooting Computer Problems 7
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    data files. To play a movie properly, use a video recording program. Some video files may be viewed on a computer, but not on a home DVD video player. 8 Troubleshooting and Maintenance Guide
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    the video file in a video editor, and then resave the file in a supported format. Codec error messages appear Open the file in Windows Media Player. Ensure Windows software. 6 Follow the instructions to update the driver. 7 If you are prompted, restart the computer. Troubleshooting Computer Problems 9
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    on the screen are too large or too small, or the images are fuzzy. Adjust the monitor resolution setting in Windows Vista: 1 Right-click the desktop, and then click Personalize. 2 Click Display Settings. 3 Adjust Resolution as necessary. 10 Troubleshooting and Maintenance Guide
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    You may need an updated driver for Windows Vista. Contact the device vendor directly for an update. For HP peripherals, visit the HP Web site. For details, refer to the Limited Warranty and Support Guide for details. Ensure that all cables are properly and securely connected and that the pins in the
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    Click the plus sign (+) next to the problem device and check for exclamation points in a point means there is a device conflict or problem with the device. Exclamation points do not always click the Troubleshoot button, and follow the onscreen instructions in the device troubleshooter wizard.
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    Do not plug a network cable into a telephone service line; doing so may damage the NIC. the keyboard to open the Help and Support Center. Verify that the Web browser is open the wizard. 4 Follow the onscreen instructions. If your system has external antennas, try Troubleshooting Computer Problems 13
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    America Online, click Uninstall, and then follow the onscreen instructions. NOTE: Removing the AOL program will not cancel your account Internet. This is typically caused by adware or advertising-supported software. You can configure your Web browser to block Troubleshooting and Maintenance Guide
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    Use the Print menu item in the program (usually located on the File menu). Check for these problems: Ensure the mouse and keyboard are within range of the receiver. Replace the batteries in the keyboard and time out instead, move the mouse and check for response. Troubleshooting Computer Problems 15
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    you have a rollerball mouse, clean the roller ball. For detailed cleaning instructions, go to: http://www.hp.com/support Select your country/region and language, search on your computer model number, and mouse, try a less reflective surface under the mouse. 16 Troubleshooting and Maintenance Guide
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    tab. 3 Adjust the Motion slider toward Slow or Fast to decrease or increase the speed at which the cursor responds to mouse movement. 4 Click OK. Troubleshooting Computer Problems 17
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    the problem persists, replace the battery. For instructions, refer to the Upgrading and Servicing Guide. This happens when the processor is automatically running in a lower power state, because the applications running do not require the maximum processing power. 18 Troubleshooting and Maintenance
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    Control Panel. 2 Click Uninstall a program. The Programs and Features window opens. 3 Select the program you want to remove, and then click Uninstall. 4 Follow the onscreen instructions. Troubleshooting Computer Problems 19
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    the device instructions. Ensure other devices that use radio frequencies (for example, microwave ovens, cordless phones, and 802.11 wireless networks) are not creating interference. Try moving the device that is not working farther away from other devices. 20 Troubleshooting and Maintenance Guide
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    , Memory Stick Pro, MultiMedia, Secure Digital, SmartMedia, or xD. Some models may support additional types. Ensure the memory card is fully inserted into the correct slot. Inspect the small amount of isopropyl alcohol. Replace the memory card if necessary. Troubleshooting Computer Problems 21
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    solve your problem: 1 HP DVD Writer 640b). 5 Click the Driver tab. 6 To update a driver, click Update Driver, and follow the onscreen instructions. Or To revert to an earlier version of a driver, click Rollback Driver, and follow the onscreen instructions. 22 Troubleshooting and Maintenance Guide
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    when the current software problem did not exist. 4 Follow the onscreen instructions. To manually add restore points: 1 instructions. For more information about software restore points: 1 Click the Windows Vista start button, and then click Help and Support button, All Programs, PC Help & Tools, and
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    : 1 Click the Windows Vista start button, All Programs, PC Help & Tools, and then click Recovery Manager. 2 Click program you want to install, click Next, and follow the onscreen instructions. 5 When you have finished reinstalling, restart the computer. NOTE: Troubleshooting and Maintenance Guide
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    Dual-Layer 1-2 discs CD-R 7-16 discs Contact HP Support The process takes some time to verify that the Programs, PC Help & Tools, and then click Recovery Disc Creation. 3 Follow the onscreen instructions. Label PC Help & Tools, and then click Recovery Manager. Repairing Software Problems 25
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    is complete, the computer restarts. 8 Complete the registration process, and wait until you see the desktop. 9 Turn off the computer, reconnect all peripheral devices, and turn the computer back on. the appropriate drive tray (CD or DVD), and close the tray. 26 Troubleshooting and Maintenance Guide
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    follow the onscreen setup instructions, and then click Start in the last screen to display the Windows desktop. 2 Configure your HP Update to get critical updates from HP: a Click the Windows Vista start button, All Programs, the HP folder, and then click HP Update. b Follow the onscreen instruction
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Troubleshooting and Maintenance Guide