HP Pavilion Elite m9600 Warranty

Warranty and License Information Updates

To Our Valued Customer

Please note the following changes and upgrades to the

Warranty and Support

Guide

of your new PC.

Hardware Limited Warranty Statement

DURATION OF LIMITED WARRANTY

Hardware — Parts (Limited):

3 Years

Hardware — Labor:

1 Year

Phone assistance to get you up and running:

30 days

Register Your PC

It is always best to register your PC; this allows for quicker help when you need

it. You can register your PC on the Web at:

http://www.hp.com/hk/register

If Necessary: Get Repair

If your PC needs to be repaired or to have parts replaced, the HP Customer Care

Center will make arrangements to fix your PC.

There are a few limitations and exclusions to this warranty (as well as some

important details), which are described in the following section.

Parts Limitations

All components are covered during the first year of the three-year warranty. In

years two and three, the parts warranty is limited to the following parts:

motherboard, processor, memory, hard disk drive, graphics card, power supply,

and LCD monitor.

Obtaining Hardware Warranty Repair Service

For the duration of the warranty period, repair service includes On-site Warranty

service as described in the

Warranty and Support Guide

. To obtain Hardware

Warranty Repair Service, call the Customer Care Center. You must be prepared

to supply the proof-of-purchase date.

These services are provided to you during the first year. There is a fee for repair

in years two and three.