HP Pavilion HDX9500 HP Pavilion HDX Entertainment Notebook PC - Maintenance an
HP Pavilion HDX9500 - Entertainment Notebook PC Manual
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- HP Pavilion HDX9500 | HP Pavilion HDX Entertainment Notebook PC - Maintenance an - Page 1
HP Pavilion HDX Entertainment Notebook PC Maintenance and Service Guide - HP Pavilion HDX9500 | HP Pavilion HDX Entertainment Notebook PC - Maintenance an - Page 2
contained herein is subject to change without notice. The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. HP shall not be liable - HP Pavilion HDX9500 | HP Pavilion HDX Entertainment Notebook PC - Maintenance an - Page 3
Safety warning notice WARNING! To reduce the possibility of heat-related injuries or of overheating the computer, do not place the computer directly on your lap or obstruct the computer air vents. Use the computer only on a hard, flat surface. Do not allow another hard surface, such as an adjoining - HP Pavilion HDX9500 | HP Pavilion HDX Entertainment Notebook PC - Maintenance an - Page 4
iv Safety warning notice - HP Pavilion HDX9500 | HP Pavilion HDX Entertainment Notebook PC - Maintenance an - Page 5
parts ...26 Sequential part number listing 27 4 Removal and replacement procedures Preliminary replacement requirements 31 Tools required ...31 Service considerations 31 Plastic parts 31 Cables and connectors 32 Drive handling 32 Grounding guidelines 33 Electrostatic discharge damage 33 - HP Pavilion HDX9500 | HP Pavilion HDX Entertainment Notebook PC - Maintenance an - Page 6
Unknown user password 36 Component replacement procedures 37 Serial number ...37 Battery ...38 Computer feet ...39 Display assembly internal components 40 Hard drive ...45 WLAN module ...47 TV tuner module ...49 Memory module ...50 Optical drive ...52 Keyboard ...54 Hinge cover ...56 Rear cover - HP Pavilion HDX9500 | HP Pavilion HDX Entertainment Notebook PC - Maintenance an - Page 7
6 Specifications Computer specifications ...98 20.1-inch, WUXGA display specifications 99 20.1-inch WSXGA+ display specifications 100 Hard drive specifications ...101 DVD±RW and CD-RW Super Multi Double-Layer Combo Drive specifications 102 System DMA specifications ...103 System interrupt - HP Pavilion HDX9500 | HP Pavilion HDX Entertainment Notebook PC - Maintenance an - Page 8
Universal Serial Bus ...141 10 Power cord set requirements Requirements for all countries or regions 142 Requirements for specific countries or regions 143 11 Recycling Battery ...144 Display ...144 Index ...150 viii - HP Pavilion HDX9500 | HP Pavilion HDX Entertainment Notebook PC - Maintenance an - Page 9
via MXM 20.1-inch WSXGA UltraBrightView (1680 × 1050), ~300 nits typical brightness 2 SODIMM slots Customer-accessible/upgradable PC2-5300, 667-MHz, DDR2 Dual-channel support Supports up to 4096 MB of system memory ● 4096-MB total system memory (2048 MB × 2) ● 2048-MB total system memory (1024 MB - HP Pavilion HDX9500 | HP Pavilion HDX Entertainment Notebook PC - Maintenance an - Page 10
100 GB × 2) 12.7-mm tray load Parallel ATA Fixed (1 screw for removal) Support for the following optical drives: ● DVD±RW and CD-RW Super Multi Double-Layer with activity LED 640 × 480 by 30 frames per second Supports external USB drive only HD audio: SigmaTel STAC9271D5TAyy 10-channel, simultaneous - HP Pavilion HDX9500 | HP Pavilion HDX Entertainment Notebook PC - Maintenance an - Page 11
video (disabled when connected to the HP xb3000 Notebook Expansion Base and HP Notebook QuickDock) High-definition multimedia interface (HDMI) V.1.2 supporting 1080p with High-bandwidth Digital Content Protection (HDCP) key Audio ports: Analog audio-out V.7.1 Audio-in (stereo microphone) Audio - HP Pavilion HDX9500 | HP Pavilion HDX Entertainment Notebook PC - Maintenance an - Page 12
control Description S-Video-out (including composite video support) via docking only USB (4) The remote up/down ● Fast forward ● Reverse ● Play/pause ● Previous/next track ● OK ● Back ● Mute ● Guide ● DVD player ● TV (in the United States)/Teletext (in Europe, the Middle East, and Africa) ● - HP Pavilion HDX9500 | HP Pavilion HDX Entertainment Notebook PC - Maintenance an - Page 13
2-pin DC connector) Security Security cable slot Fingerprint reader with VeriSoft software support Operating system Preinstalled: Windows Vista® Ultimate (64-bit) Windows Vista Premium (32-bit) Serviceability End-user replaceable parts: AC adapter Battery (system) Hard drives (2) Memory - HP Pavilion HDX9500 | HP Pavilion HDX Entertainment Notebook PC - Maintenance an - Page 14
2 External component identification Top components Display and top components Item (1) (2) Component Speakers (4) Internal microphones (2) (select models only) (3) HP Webcam light (4) HP Webcam Description Produce sound. Record sound. NOTE: If there is a microphone icon next to each - HP Pavilion HDX9500 | HP Pavilion HDX Entertainment Notebook PC - Maintenance an - Page 15
Item (5) (6) Component HP Webcam rotator Internal display switch Top-left buttons and lights Description Tilts the camera vertically. Turns off the display if the display is closed while the computer is on. Item (1) Component Power button* (2) Power light (3) Media button Description ● - HP Pavilion HDX9500 | HP Pavilion HDX Entertainment Notebook PC - Maintenance an - Page 16
control. (12) Caps lock light On: Caps lock is on. *This table describes factory settings. For information about changing factory settings, refer to the user guides located in Help and Support. 8 Chapter 2 External component identification - HP Pavilion HDX9500 | HP Pavilion HDX Entertainment Notebook PC - Maintenance an - Page 17
Top-right buttons, lights, and fingerprint reader Item (1) (2) (3) (4) (5) (6) (7) (8) (9) (10) (11) (12) (13) Component Function Fingerprint reader Allows a fingerprint logon to Windows, instead of a password logon. Wireless button Turns the wireless feature on or off, but does not create a - HP Pavilion HDX9500 | HP Pavilion HDX Entertainment Notebook PC - Maintenance an - Page 18
Item (14) (15) (16) (17) Component Treble light (select models only) Bass light (select models only) Treble/bass button (select models only) Num lock light TouchPad Function On: The treble volume function is on. On: The bass volume function is on. Alternates between treble and bass volume - HP Pavilion HDX9500 | HP Pavilion HDX Entertainment Notebook PC - Maintenance an - Page 19
Keys Item (1) Component esc key (2) Function keys (3) Integrated numeric keypad keys (4) fn key (5) Windows logo key (6) Windows applications key Description Displays system information when pressed in combination with the fn key. Execute frequently used system functions when pressed in - HP Pavilion HDX9500 | HP Pavilion HDX Entertainment Notebook PC - Maintenance an - Page 20
Front components Item (1) Component Power light (2) Battery light (3) Drive light (4) Consumer infrared lens (5) Audio-in (microphone) jack (6) Audio-out (headphone) jacks (2) Function ● On: The computer is on. ● Blinking: The computer is in the Sleep state. ● Off: The computer is off - HP Pavilion HDX9500 | HP Pavilion HDX Entertainment Notebook PC - Maintenance an - Page 21
Rear components Rear left-side components Item (1) Component Vent (2) Infrared (IR) emitter jack (3) TV audio line-in jack (4) S-Video-in jack (5) RF coaxial cable jack Description Enables airflow to cool internal components. NOTE: The computer fan starts up automatically to cool internal - HP Pavilion HDX9500 | HP Pavilion HDX Entertainment Notebook PC - Maintenance an - Page 22
Rear right-side components Item (1) (2) (3) (4) (5) (6) Component Description Left- and right-side analog channel output jack Connects optional audio speakers for left- and right-side audio output. Rear left- and right-side analog channel output jack Connects optional audio speakers for rear - HP Pavilion HDX9500 | HP Pavilion HDX Entertainment Notebook PC - Maintenance an - Page 23
Right-side components Item (1) (2) Component USB ports (2) Optical drive (3) Optical drive light (4) Security cable slot Function Connect optional USB devices. Reads optical discs, and, on select models, also writes to optical discs. Blinking: The optical drive is being accessed. Attaches an - HP Pavilion HDX9500 | HP Pavilion HDX Entertainment Notebook PC - Maintenance an - Page 24
such as an eSATA external hard drive. Connects an optional IEEE 1394 or 1394a device, such as a camcorder. On: A digital card is being accessed. Supports the following optional digital card formats: ● Memory Stick (MS) ● Memory Stick Pro (MSP) ● MultiMediaCard (MMC) ● Secure Digital Input/Output (SD - HP Pavilion HDX9500 | HP Pavilion HDX Entertainment Notebook PC - Maintenance an - Page 25
wireless devices in your country. If you replace the device and then receive a warning message, remove the device to restore computer functionality. Then contact technical support by selecting Start > Help and Support > Contact support. Bottom components 17 - HP Pavilion HDX9500 | HP Pavilion HDX Entertainment Notebook PC - Maintenance an - Page 26
3 Illustrated parts catalog Serial number location When ordering parts or requesting information, provide the computer serial number and model number located on the bottom of the computer. 18 Chapter 3 Illustrated parts catalog - HP Pavilion HDX9500 | HP Pavilion HDX Entertainment Notebook PC - Maintenance an - Page 27
Computer major components Computer major components 19 - HP Pavilion HDX9500 | HP Pavilion HDX Entertainment Notebook PC - Maintenance an - Page 28
Item (1) (2) (3) (4) (5) (6) (7) (8) (9a) (9b) (9c) (9d) (9e) (10) (11) (12) (13) Description Spare part number Display assemblies (include wireless antenna transceivers and cables, camera module and cable, speakers, and microphones and cables) 20.1-inch, WSXGA, TFT with BrightView 452299-001 - HP Pavilion HDX9500 | HP Pavilion HDX Entertainment Notebook PC - Maintenance an - Page 29
Item (14) (15) (16) (17) (18) (19) (20) (21) (22) (23) (24) (25) (26) Description Spare part number RTC battery 452319-001 Front USB board (includes cable) 452314-001 Bluetooth module 398393-002 NOTE: The Bluetooth module spare part kit does not include a Bluetooth module cable. The - HP Pavilion HDX9500 | HP Pavilion HDX Entertainment Notebook PC - Maintenance an - Page 30
Item (27) (28) (29) (30) (31) Description Spare part number Intel 802.11a/b/g WLAN modules: ● For use in Antigua & Barbuda, Argentina, Australia, the Bahamas, Barbados, Brunei, 452063-001 Canada, Chile, the Dominican Republic, Guam, Guatemala, Hong Kong, India, Indonesia, Malaysia, Mexico, New - HP Pavilion HDX9500 | HP Pavilion HDX Entertainment Notebook PC - Maintenance an - Page 31
Display assembly components Item (1) (2) (3) (4) (5) (6) (7) Description Display bezel Camera module (includes camera module brackets) Display Bracket Kit (includes left, top, and right brackets) Display panels 20.1-inch, WSXGA+, TFT, BrightView 20.1-inch, WUXGA, TFT Speaker Kit (includes left and - HP Pavilion HDX9500 | HP Pavilion HDX Entertainment Notebook PC - Maintenance an - Page 32
Item Description Display Rubber Pad Kit (not illustrated) Display Screw Kit (not illustrated) Plastics Kit Spare part number 454595-001 452309-001 Item (1) (2) (3) (4) (5) Description Plastics Kit WLAN module compartment cover (includes 1 captive screw, secured by a C-clip) ExpressCard slot - HP Pavilion HDX9500 | HP Pavilion HDX Entertainment Notebook PC - Maintenance an - Page 33
Mass storage devices Item (1) (2) Description Optical drives (include bezel and bracket) DVD±RW and CD-RW Super Multi Double-Layer Combo Drive with LightScribe HD-DVD Drive Hard drives (include hard drive bracket) 250-GB, 5400-rpm 200-GB, 4200-rpm 160-GB, 5400-rpm 120-GB, 7200-rpm 120-GB, 5400-rpm - HP Pavilion HDX9500 | HP Pavilion HDX Entertainment Notebook PC - Maintenance an - Page 34
Miscellaneous parts Description Spare part number 180-W PFC AC adapter 448160-001 ATSC/NTSC TV tuner antenna 439131-001 ATSC/NTSC/PAL TV tuner 439130-001 Bluetooth headset 443783-001 Composite video cable 407939-001 DVB-T tuner 412175-001 DVB-T antenna adapter 412176-001 ExpressCard - HP Pavilion HDX9500 | HP Pavilion HDX Entertainment Notebook PC - Maintenance an - Page 35
Description ● Phillips PM2.5×12.0 captive screw ● Phillips PM2.5×11.0 screw ● Phillips PM2.5×8.0 captive screw ● Phillips PM2.5×8.0 screw ● Phillips PM2.5×5.0 screw ● Phillips PM2.5×4.0 screw ● Phillips PM2.5×3.0 broad-head screw ● Black Phillips PM2.0×5.0 captive screw ● Silver Phillips PM2.0×5.0 - HP Pavilion HDX9500 | HP Pavilion HDX Entertainment Notebook PC - Maintenance an - Page 36
Spare part number Description 441086-002 Intel 802.11a/b/g/n WLAN module for use in Austria, Azerbaijan, Bahrain, Belgium, Brazil, Bulgaria, Croatia, Cyprus, the Czech Republic, Denmark, Egypt, Estonia, Finland, France, Georgia, Germany, Greece, Hungary, Iceland, Ireland, Israel, Italy, Latvia, - HP Pavilion HDX9500 | HP Pavilion HDX Entertainment Notebook PC - Maintenance an - Page 37
Spare part number 448162-001 448163-001 448164-001 448165-001 448165-002 448166-001 448167-001 448168-001 448168-002 448169-001 448171-001 448172-001 448173-001 448174-001 448175-001 448176-001 452063-001 452063-002 452063-003 452299-001 452300-001 452301-001 452302-001 452303-001 452304-001 452306- - HP Pavilion HDX9500 | HP Pavilion HDX Entertainment Notebook PC - Maintenance an - Page 38
Spare part number 452309-001 452310-001 452311-001 452312-001 452313-001 452314-001 452315-001 452316-001 452317-001 452318-001 452319-001 452320-001 452321-001 452322-001 452327-001 453908-001 454311-001 454595-001 454605-001 455738-001 Description Display Screw Kit Speaker Kit (includes left and - HP Pavilion HDX9500 | HP Pavilion HDX Entertainment Notebook PC - Maintenance an - Page 39
● Magnetic screwdriver ● Phillips P0 and P1 screwdrivers ● Flat-bladed screwdriver Service considerations The following sections include some of the considerations that you must keep in pressure only at the points designated in the maintenance instructions. Preliminary replacement requirements 31 - HP Pavilion HDX9500 | HP Pavilion HDX Entertainment Notebook PC - Maintenance an - Page 40
Cables and connectors CAUTION: When servicing the computer, be sure that cables are placed in their proper locations during the reassembly process. Improper cable placement can damage the computer. Cables must - HP Pavilion HDX9500 | HP Pavilion HDX Entertainment Notebook PC - Maintenance an - Page 41
Grounding guidelines Electrostatic discharge damage Electronic components are sensitive to electrostatic discharge (ESD). Circuitry design and structure determine the degree of sensitivity. Networks built into many integrated circuits provide some protection, but in many cases, ESD contains enough - HP Pavilion HDX9500 | HP Pavilion HDX Entertainment Notebook PC - Maintenance an - Page 42
material. ● Use a wrist strap connected to a properly grounded work surface and use properly grounded tools and equipment. ● Use conductive field service tools, such as cutters, screwdrivers, and vacuums. ● When fixtures must directly contact dissipative surfaces, use fixtures made only of static - HP Pavilion HDX9500 | HP Pavilion HDX Entertainment Notebook PC - Maintenance an - Page 43
with ground cords of one megohm resistance ● Static-dissipative tables or floor mats with hard ties to the ground ● Field service kits ● Static awareness labels ● Material-handling packages ● Nonconductive plastic bags, tubes, or boxes ● Metal tote boxes ● Electrostatic voltage levels and - HP Pavilion HDX9500 | HP Pavilion HDX Entertainment Notebook PC - Maintenance an - Page 44
Unknown user password If the computer you are servicing has an unknown user password, follow these steps to clear the password. NOTE: These steps also clear CMOS. Before disassembling the computer, follow these steps: 1. - HP Pavilion HDX9500 | HP Pavilion HDX Entertainment Notebook PC - Maintenance an - Page 45
removal and replacement procedures. There are as many as 154 screws, in 18 different sizes, that must be removed, replaced, or loosened when servicing the computer. Make special note of each screw size and location during removal and replacement. Serial number Report the computer serial number to HP - HP Pavilion HDX9500 | HP Pavilion HDX Entertainment Notebook PC - Maintenance an - Page 46
Battery Description 9-cell, 2.55-Ah, 83-Wh battery Spare part number 448158-001 Before disassembling the computer, follow these steps: 1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating - HP Pavilion HDX9500 | HP Pavilion HDX Entertainment Notebook PC - Maintenance an - Page 47
Computer feet Description Rubber Feet Kit (includes 11 computer feet in 4 sizes) Spare part number 452320-001 The computer feet are adhesive-backed rubber pads. The feet attach to the base enclosure in the locations illustrated below. Component replacement procedures 39 - HP Pavilion HDX9500 | HP Pavilion HDX Entertainment Notebook PC - Maintenance an - Page 48
Display assembly internal components NOTE: If it has been determined that the display bezel, camera module, display inverter, display panel, or speakers are the components that must be replaced to complete the computer repair, the display assembly does not have to be completely removed from the - HP Pavilion HDX9500 | HP Pavilion HDX Entertainment Notebook PC - Maintenance an - Page 49
6. Remove the following screw covers and logo labels: (1) Two rubber screw covers on the display bezel top edge corners (2) Two rubber screw covers on the display bezel top edge (3) Four rubber screw covers on the display bezel left and right sides (4) Speaker logo label on the display bezel lower - HP Pavilion HDX9500 | HP Pavilion HDX Entertainment Notebook PC - Maintenance an - Page 50
9. Remove the display bezel (3). The display bezel is available using spare part number 452307-001. 10. If it is necessary to replace the camera module, remove the two Phillips PM2.5×5.0 screws (1) that secure the camera module to the display enclosure. 11. Release the camera module (2) from the - HP Pavilion HDX9500 | HP Pavilion HDX Entertainment Notebook PC - Maintenance an - Page 51
15. Disconnect the two display panel cables (2) and the backlight cable (3) from the display inverter. 16. Remove the display inverter. The display inverter is available using spare part number 452308-001. 17. If it is necessary to replace the display panel, remove the eight Phillips PM2.5×5.0 - HP Pavilion HDX9500 | HP Pavilion HDX Entertainment Notebook PC - Maintenance an - Page 52
19. Squeeze the tabs on the display panel cable connector (2) together and disconnect the cable (3) from the display panel. 20. Remove the display panel. The display panel is available using spare part numbers 452301-001 (20.1-inch, WSXGA+BrightView) and 452302-001 (20.1-inch, WUXGA). 21. If it is - HP Pavilion HDX9500 | HP Pavilion HDX Entertainment Notebook PC - Maintenance an - Page 53
Hard drive NOTE: All hard drive spare part kits include a hard drive bracket. Description 250-GB, 5400-rpm 200-GB, 4200-rpm 160-GB, 5400-rpm 120-GB, 7200-rpm 120-GB, 5400-rpm 100-GB, 7200-rpm Spare part number 454605-001 448155-001 448154-001 448152-001 448153-001 452313-001 Before removing the - HP Pavilion HDX9500 | HP Pavilion HDX Entertainment Notebook PC - Maintenance an - Page 54
5. Remove the hard drives (3) from the hard drive compartments. 6. If it is necessary to replace the hard drive bracket, remove the four Phillips PM3.0×4.0 screws (1) that secure the hard drive bracket to the hard drive. 7. Lift the bracket (2) straight up to remove it from the hard drive. Reverse - HP Pavilion HDX9500 | HP Pavilion HDX Entertainment Notebook PC - Maintenance an - Page 55
WLAN module Description Spare part number Intel 802.11a/b/g/n WLAN modules: ● For use in Antigua & Barbuda, Argentina, Aruba, the Bahamas, Barbados, Bermuda, Brunei, 441086-001 Canada, the Cayman Islands, Chile, Colombia, Costa Rica, the Dominican Republic, Ecuador, El Salvador, Guam, Guatemala, - HP Pavilion HDX9500 | HP Pavilion HDX Entertainment Notebook PC - Maintenance an - Page 56
3. Lift the right side of the WLAN module compartment cover (2), swing the cover up and to the left, and remove the cover. The WLAN module compartment cover is included in the Plastics Kit, spare part number 448171-001. 4. Disconnect the WLAN antenna cables (1) from the WLAN module. NOTE: The main - HP Pavilion HDX9500 | HP Pavilion HDX Entertainment Notebook PC - Maintenance an - Page 57
TV tuner module Description For use only in Europe, the Middle East, and Africa For use only in North America Spare part number 448168-002 448168-001 Before removing the TV tuner module, follow these steps: 1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, - HP Pavilion HDX9500 | HP Pavilion HDX Entertainment Notebook PC - Maintenance an - Page 58
6. Remove the TV tuner module (3) by pulling it away from the slot at an angle. NOTE: The TV tuner module is designed with a notch (4) to prevent incorrect installation into the TV tuner module slot. Reverse this procedure to install the TV tuner module. Memory module Description 2048-MB (667-MHz, - HP Pavilion HDX9500 | HP Pavilion HDX Entertainment Notebook PC - Maintenance an - Page 59
3. Lift the rear edge of the cover (2), swing it forward, and remove the cover. The memory module compartment cover is included in the Plastics Kit, spare part number 448171-001. 4. Spread the retaining tabs (1) on each side of the memory module slot to release the memory module. (The edge of the - HP Pavilion HDX9500 | HP Pavilion HDX Entertainment Notebook PC - Maintenance an - Page 60
Optical drive NOTE: All optical drive spare part kits include an optical drive bezel and bracket. Description HD-DVD DVD±RW and CD-RW Super Multi Double-Layer Combo Drive with LightScribe Spare part number 448156-001 448157-001 Before removing the optical drive, follow these steps: 1. Shut down - HP Pavilion HDX9500 | HP Pavilion HDX Entertainment Notebook PC - Maintenance an - Page 61
7. Remove the optical drive bracket (2). Reverse the above procedure to reassemble and install the optical drive. Component replacement procedures 53 - HP Pavilion HDX9500 | HP Pavilion HDX Entertainment Notebook PC - Maintenance an - Page 62
Keyboard Description For use in: Denmark, Finland, Norway, and Sweden France French Canada Germany The Netherlands and Europe Italy Spare part number 448159-DH1 448159-051 448159-121 448159-041 448159-B31 448159-061 For use in: Latin America South Korea Spain The United Kingdom The United States - HP Pavilion HDX9500 | HP Pavilion HDX Entertainment Notebook PC - Maintenance an - Page 63
4. Open the computer as far as possible. 5. Lift the front edge of the keyboard (1) until it rests at an angle. 6. Slide the keyboard (2) forward until the tabs on the rear edge of the keyboard disengage from the slots in the top cover. 7. Rotate the rear edge of the keyboard (3) forward until it - HP Pavilion HDX9500 | HP Pavilion HDX Entertainment Notebook PC - Maintenance an - Page 64
Hinge cover Description Hinge cover Spare part number 452311-001 Before removing the hinge cover, follow these steps: 1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system. 2. Disconnect - HP Pavilion HDX9500 | HP Pavilion HDX Entertainment Notebook PC - Maintenance an - Page 65
Rear cover Description Rear cover Spare part number 448161-001 Before removing the rear cover, follow these steps: 1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system. 2. Disconnect all - HP Pavilion HDX9500 | HP Pavilion HDX Entertainment Notebook PC - Maintenance an - Page 66
6. Remove the four Phillips PM2.5×4.0 broad-head screws (2) that secure the rear cover to the computer. 7. Turn the computer right-side up, with the front toward you. 8. Open the computer as far as possible. 9. Remove the rear cover. Reverse this procedure to install the rear cover. 58 Chapter 4 - HP Pavilion HDX9500 | HP Pavilion HDX Entertainment Notebook PC - Maintenance an - Page 67
Top cover Description Spare part number Top cover (includes TouchPad board cable and TouchPad button cable, and LED boards and cables) 448174-001 Before removing the top cover, follow these steps: 1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn - HP Pavilion HDX9500 | HP Pavilion HDX Entertainment Notebook PC - Maintenance an - Page 68
4. Remove the four Phillips PM2.5×5.0 screws (1) and the two Phillips PM2.5×11.0 screws (2) that secure the top cover to the computer. 5. Turn the computer right-side up, with the front toward you. 6. Open the computer as far as possible. 7. Disconnect the following cables: (1) Fingerprint reader - HP Pavilion HDX9500 | HP Pavilion HDX Entertainment Notebook PC - Maintenance an - Page 69
9. Lift the rear edge of the top cover (2) until the top cover disengages from the computer. 10. Remove the top cover. Reverse this procedure to install the top cover. Fingerprint reader board Description Fingerprint reader board (includes cable) Spare part number 448166-001 Before removing the - HP Pavilion HDX9500 | HP Pavilion HDX Entertainment Notebook PC - Maintenance an - Page 70
Remove the fingerprint reader board: 1. Turn the top cover upside down, with the front toward you. 2. Remove the two silver Phillips PM2.0×4.0 screws (1) that secure the fingerprint reader board and bracket to the top cover. 3. Remove the fingerprint reader board bracket (2) and fingerprint reader - HP Pavilion HDX9500 | HP Pavilion HDX Entertainment Notebook PC - Maintenance an - Page 71
e. Rear cover (see Rear cover on page 57) f. Top cover (see Top cover on page 59) Remove the TouchPad on/off board: 1. Turn the top cover upside down, with the front toward you. 2. Remove the two silver Phillips PM2.0×4.0 screws (1) that secure the TouchPad on/off board to the top cover. 3. Remove - HP Pavilion HDX9500 | HP Pavilion HDX Entertainment Notebook PC - Maintenance an - Page 72
Display assembly Description Spare part number 20.1-inch, WSXGA BrightView display assembly (includes camera module and cable, microphones, 452299-001 speakers, and WLAN antennae) 20.1-inch, WUXGA BrightView display assembly (includes camera module and cable, microphones, 452300-001 speakers, - HP Pavilion HDX9500 | HP Pavilion HDX Entertainment Notebook PC - Maintenance an - Page 73
2. Remove the six Phillips PM3.0×8.0 screws that secure the display assembly to the computer. 3. Turn the computer display-side up, with the front toward you. 4. Open the computer to an upright position. 5. Disconnect the following cable connectors: (1) Display panel cable (2) Camera module cable - HP Pavilion HDX9500 | HP Pavilion HDX Entertainment Notebook PC - Maintenance an - Page 74
system board. CAUTION: The display assembly will be unsupported when the following screws are removed. To prevent damage to the display assembly, support the display assembly before removing the screws. 7. Remove the six Phillips PM3.0×8.0 screws (1) that secure the display assembly to the computer - HP Pavilion HDX9500 | HP Pavilion HDX Entertainment Notebook PC - Maintenance an - Page 75
Audio/infrared board Description Audio/infrared board Spare part number 452316-001 Before removing the audio/infrared board, follow these steps: 1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the - HP Pavilion HDX9500 | HP Pavilion HDX Entertainment Notebook PC - Maintenance an - Page 76
Reverse this procedure to install the audio/infrared board. Bluetooth module NOTE: The Bluetooth module spare part kit does not include a Bluetooth module cable. The Bluetooth module cable is available in the Cable Kit, spare part number 448169-001. Description Bluetooth module Spare part number - HP Pavilion HDX9500 | HP Pavilion HDX Entertainment Notebook PC - Maintenance an - Page 77
3. Remove the Bluetooth module (3) from the base enclosure. Reverse this procedure to install the Bluetooth module. Front USB board Description Front USB board Spare part number 452314-001 Before removing the front USB board, follow these steps: 1. Shut down the computer. If you are unsure - HP Pavilion HDX9500 | HP Pavilion HDX Entertainment Notebook PC - Maintenance an - Page 78
Remove the front USB board: 1. Disconnect the front USB board cable (1) from the system board. 2. Remove the two Phillips PM2.5×4.0 screws (2) that secure front USB board the to the computer. 3. Remove the front USB board (3). Reverse this procedure to install the front USB board. Power connector - HP Pavilion HDX9500 | HP Pavilion HDX Entertainment Notebook PC - Maintenance an - Page 79
e. Rear cover (see Rear cover on page 57) f. Top cover (see Top cover on page 59) Remove the power connector LED board: 1. Disconnect the power connector LED board (1) from the system board. 2. Remove the power connector LED board (2). Reverse this procedure to install the power connector LED board - HP Pavilion HDX9500 | HP Pavilion HDX Entertainment Notebook PC - Maintenance an - Page 80
e. Rear cover (see Rear cover on page 57) f. Top cover (see Top cover on page 59) Remove the rear USB board: 1. Disconnect the rear USB board cable (1) from the system board. 2. Remove the Phillips PM2.5×4.0 screw (2) that secures rear USB board the to the computer. 3. Remove the rear USB board (3). - HP Pavilion HDX9500 | HP Pavilion HDX Entertainment Notebook PC - Maintenance an - Page 81
d. Hinge cover (see Hinge cover on page 56) e. Rear cover (see Rear cover on page 57) f. Top cover (see Top cover on page 59) Remove the subwoofer: 1. Disconnect the subwoofer cable (1) from the system board. 2. Remove the three Phillips PM2.5×8.0 screws (2) that secure subwoofer the to the base - HP Pavilion HDX9500 | HP Pavilion HDX Entertainment Notebook PC - Maintenance an - Page 82
4. Remove the battery (see Battery on page 38). 5. Remove the following components: a. Hard drive (see Hard drive on page 45) b. Optical drive (see Optical drive on page 52) c. Keyboard (see Keyboard on page 54) d. Hinge cover (see Hinge cover on page 56) e. Rear cover (see Rear cover on page 57) f. - HP Pavilion HDX9500 | HP Pavilion HDX Entertainment Notebook PC - Maintenance an - Page 83
Processor fan Description Processor fan Spare part number 448162-001 NOTE: To properly ventilate the computer, allow at least a 7.6-cm (3-inch) clearance on the left and right sides and rear panel of the computer. The computer uses two electric fans for ventilation. The fans are controlled by a - HP Pavilion HDX9500 | HP Pavilion HDX Entertainment Notebook PC - Maintenance an - Page 84
3. Remove the processor fan (3). Reverse this procedure to install the processor fan. System board Description System board (includes power connector cable, ExpressCard assembly, and replacement thermal material) Spare part number 448145-001 Before removing the system board, follow these steps: - HP Pavilion HDX9500 | HP Pavilion HDX Entertainment Notebook PC - Maintenance an - Page 85
When replacing the system board, be sure that the following components are removed from the defective system board and installed on the replacement system board: ● Memory module (see Memory module on page 50) ● RTC battery (see RTC battery on page 81) ● WLAN module (see WLAN module on page 47) - HP Pavilion HDX9500 | HP Pavilion HDX Entertainment Notebook PC - Maintenance an - Page 86
3. Disconnect the following cable connectors from the system board: (1) Speaker cable (2) Microphone cable (3) Audio/infrared board cable (4) Subwoofer cable (5) Audio connector board cable 4. Disconnect the following cables from the system board: (1) Bluetooth module cable (2) Front USB board cable - HP Pavilion HDX9500 | HP Pavilion HDX Entertainment Notebook PC - Maintenance an - Page 87
6. Remove the four Phillips PM2.5×4.0 screws (2) that secure the system board to the base enclosure. 7. Loosen the captive Phillips PM2.5×14.0 screw (3) that secures the video heat sink and system board to the base enclosure. 8. Use the optical drive connector (1) to lift the right side of the - HP Pavilion HDX9500 | HP Pavilion HDX Entertainment Notebook PC - Maintenance an - Page 88
Audio connector board Description Audio connector board (includes cable) Spare part number 452317-001 Before removing the audio connector board, follow these steps: 1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it - HP Pavilion HDX9500 | HP Pavilion HDX Entertainment Notebook PC - Maintenance an - Page 89
3. Remove the audio connector board (3) from the base enclosure. Reverse this procedure to install the audio connector board. RTC battery NOTE: Removing the RTC battery and leaving it uninstalled for 5 or more minutes causes all passwords and CMOS settings to be cleared. Description RTC battery - HP Pavilion HDX9500 | HP Pavilion HDX Entertainment Notebook PC - Maintenance an - Page 90
g. Subwoofer (see Subwoofer on page 72) h. System board (see System board on page 76) Remove the RTC battery: ▲ Remove the RTC battery from the socket on the system board. Reverse this procedure to install the RTC battery. 82 Chapter 4 Removal and replacement procedures - HP Pavilion HDX9500 | HP Pavilion HDX Entertainment Notebook PC - Maintenance an - Page 91
Processor heat sink Description Processor heat sink (includes replacement thermal material) Spare part number 448175-001 Before removing the processor heat sink, follow these steps: 1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, - HP Pavilion HDX9500 | HP Pavilion HDX Entertainment Notebook PC - Maintenance an - Page 92
4. Remove the processor heat sink (3). NOTE: Due to the adhesive quality of the thermal material located between the processor heat sink and system board components, it may be necessary to move the processor heat sink from side to side to detach it. NOTE: The thermal material must be thoroughly - HP Pavilion HDX9500 | HP Pavilion HDX Entertainment Notebook PC - Maintenance an - Page 93
Processor NOTE: All processor spare part kits include replacement thermal material. Desription Intel Core 2 Extreme processors (4-MB L2 cache, 800-MHz FSB, 44-W): X7900 2.8-GHz processor X7800 2.6-GHz processor Intel Core 2 Duo processors (4-MB L2 cache, 800-MHz FSB, 35-W): T7700 2.4-GHz processor - HP Pavilion HDX9500 | HP Pavilion HDX Entertainment Notebook PC - Maintenance an - Page 94
2. Lift the processor (2) straight up and remove it. NOTE: The gold triangle (3) on the processor must be aligned with the triangle icon (4) embossed on the processor slot when you install the processor. Reverse this procedure to install the processor. 86 Chapter 4 Removal and replacement procedures - HP Pavilion HDX9500 | HP Pavilion HDX Entertainment Notebook PC - Maintenance an - Page 95
Video board heat sink Description Video board heat sink (includes replacement thermal material) Spare part number 448176-001 Before removing the video board heat sink, follow these steps: 1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer - HP Pavilion HDX9500 | HP Pavilion HDX Entertainment Notebook PC - Maintenance an - Page 96
4. Remove the video board heat sink (4). NOTE: Due to the adhesive quality of the thermal material located between the video board heat sink and system board components, it may be necessary to move the video board heat sink from side to side to detach it. NOTE: The thermal material must be - HP Pavilion HDX9500 | HP Pavilion HDX Entertainment Notebook PC - Maintenance an - Page 97
Video board fan Description Video board fan Spare part number 448163-001 NOTE: To properly ventilate the computer, allow at least a 7.6-cm (3-inch) clearance on the left and right sides and rear panel of the computer. The computer uses two electric fans for ventilation. The fans are controlled by - HP Pavilion HDX9500 | HP Pavilion HDX Entertainment Notebook PC - Maintenance an - Page 98
3. Remove the video board fan (2). Reverse this procedure to install the video board fan. Video board Description nVidia video board (includes replacement thermal material) Spare part number 454311-001 Before removing the video board fan, follow these steps: 1. Shut down the computer. If you are - HP Pavilion HDX9500 | HP Pavilion HDX Entertainment Notebook PC - Maintenance an - Page 99
h. System board (see System board on page 76) i. Video board heat sink (see Video board heat sink on page 87) Remove the video board: 1. Remove the two Phillips PM2.5×4.0 screws (1) that secure the video board to the system board. 2. Lift the right side of the video board (2) until it rests at an - HP Pavilion HDX9500 | HP Pavilion HDX Entertainment Notebook PC - Maintenance an - Page 100
5 Computer Setup Starting Computer Setup Computer Setup is a ROM-based information and customization utility that can be used even when the Windows operating system is not working or will not load. NOTE: The fingerprint reader does not work when accessing Computer Setup. The utility reports - HP Pavilion HDX9500 | HP Pavilion HDX Entertainment Notebook PC - Maintenance an - Page 101
select File > Save Changes And Exit, and then follow the instructions on the screen. Your preferences go into effect when the computer in Computer Setup Because Computer Setup is not Windows-based, it does not support the TouchPad. Navigation and selection are by keystroke. ● To choose a menu - HP Pavilion HDX9500 | HP Pavilion HDX Entertainment Notebook PC - Maintenance an - Page 102
changes. ● To close Computer Setup and save your changes from the current session, use either of the following procedures: ◦ Press f10, and then follow the instructions on the screen. - or - ◦ If the Computer Setup menus are not visible, press esc to return to the menu display. Then use the arrow - HP Pavilion HDX9500 | HP Pavilion HDX Entertainment Notebook PC - Maintenance an - Page 103
this section provide an overview of Computer Setup options. NOTE: Some of the Computer Setup menu items listed in this chapter may not be supported by your computer. File menu Select System information Restore defaults Ignore changes and exit Save changes and exit To do this ● View identification - HP Pavilion HDX9500 | HP Pavilion HDX Entertainment Notebook PC - Maintenance an - Page 104
Security menu Select Setup password Power-On password Diagnostics menu Select Hard Drive Self-Test options Memory Check To do this Enter, change, or delete a setup password. Enter, change, or delete a power-on password. To do this Run a comprehensive self-test on any hard drive in the system. Run a - HP Pavilion HDX9500 | HP Pavilion HDX Entertainment Notebook PC - Maintenance an - Page 105
System Configuration menu NOTE: Some of the listed System Configuration options may not be supported by your computer. Select Language (or press f2) Boot options Device configurations To do this Change the Computer Setup language. ● Set f9, f10, and f12 - HP Pavilion HDX9500 | HP Pavilion HDX Entertainment Notebook PC - Maintenance an - Page 106
6 Specifications Computer specifications Dimensions Width Depth Height Weight (with optical drive, hard drive, and battery) Second hard drive adds: Camera adds: Input power Operating voltage Operating current Temperature Operating (not writing to optical disc) Operating (writing to optical disc) - HP Pavilion HDX9500 | HP Pavilion HDX Entertainment Notebook PC - Maintenance an - Page 107
Metric U.S. Operating 0.75 g zero-to-peak, 10 Hz to 500 Hz, 0.25 oct/min sweep rate Nonoperating 1.50 g zero-to-peak, 10 Hz to 500 Hz, 0.5 oct/min sweep rate NOTE: Applicable product safety standards specify thermal limits for plastic surfaces. The computer operates well within this range of - HP Pavilion HDX9500 | HP Pavilion HDX Entertainment Notebook PC - Maintenance an - Page 108
20.1-inch WSXGA+ display specifications Dimensions Height Width Diagonal Number of colors Contrast ratio Brightness Pitch resolution Pitch Format Configuration Backlight Character display Total power consumption Viewing angle Metric U.S. 27.40 cm 43.55 cm 51.10 cm Up to 16.8 million 200:1 180 - HP Pavilion HDX9500 | HP Pavilion HDX Entertainment Notebook PC - Maintenance an - Page 109
°F to 131°F) *1 GB = 1 billion bytes when referring to hard drive storage capacity. Actual accessible capacity is less. NOTE: Certain restrictions and exclusions apply. Contact technical support for details. Hard drive specifications 101 - HP Pavilion HDX9500 | HP Pavilion HDX Entertainment Notebook PC - Maintenance an - Page 110
DVD±RW and CD-RW Super Multi Double-Layer Combo Drive specifications Applicable disc Center hole diameter Disc diameter Standard disc Mini disc Disc thickness Track pitch Access time Random Full stroke Audio output level Cache buffer Data transfer rate 24X CD-ROM 8X DVD 24X CD-R 16X CD-RW 8X DVD+R - HP Pavilion HDX9500 | HP Pavilion HDX Entertainment Notebook PC - Maintenance an - Page 111
System DMA specifications Hardware DMA DMA0 DMA1* DMA2* DMA3 DMA4 DMA5* DMA6 DMA7 *PC Card controller can use DMA 1, 2, or 5. System function Not applicable Not applicable Not applicable Not applicable Direct memory access controller Available for PC Card Not assigned Not assigned System DMA - HP Pavilion HDX9500 | HP Pavilion HDX Entertainment Notebook PC - Maintenance an - Page 112
System interrupt specifications Hardware IRQ System function IRQ0 IRQ1 System timer Standard 101-/102-Key or Microsoft® Natural Keyboard IRQ2 Cascaded IRQ3 Intel 82801DB/DBM USB2 Enhanced Host Controller-24CD IRQ4 COM1 IRQ5* Conexant AC-Link Audio Intel 82801DB/DBM SMBus Controller- 24C3 - HP Pavilion HDX9500 | HP Pavilion HDX Entertainment Notebook PC - Maintenance an - Page 113
System I/O address specifications I/O address (hex) 000 - 00F 010 - 01F 020 - 021 022 - 024 025 - 03F 02E - 02F 040 - 05F 044 - 05F 060 061 062 - 063 064 065 - 06F 070 - 071 072 - 07F 080 - 08F 090 - 091 092 093 - 09F 0A0 - 0A1 I/O Address (hex) 0A2 - 0BF 0C0 - 0DF 0E0 - 0EF 0F0 - 0F1 0F2 - 0FF 100 - HP Pavilion HDX9500 | HP Pavilion HDX Entertainment Notebook PC - Maintenance an - Page 114
Unused Secondary diskette drive controller Parallel port (LPT1/default) Unused FM synthesizer-OPL3 Unused VGA Reserved (parallel port/no EPP support) VGA PC Card controller in CPU Unused Internal modem "A" diskette controller Serial port (COM1/default) PCI configuration index register (PCIDIVO - HP Pavilion HDX9500 | HP Pavilion HDX Entertainment Notebook PC - Maintenance an - Page 115
System memory map specifications Size 640 KB 128 KB 48 KB 160 KB 64 KB 15 MB 58 MB 58 MB 2 MB 4 GB 64 KB Memory address 00000000-0009FFFF 000A0000-000BFFFF 000C0000-000CBFFF 000C8000-000E7FFF 000E8000-000FFFFF 00100000-00FFFFFF 04800000-07FFFFFF 04800000-07FFFFFF 08000000-080FFFFF 08200000- - HP Pavilion HDX9500 | HP Pavilion HDX Entertainment Notebook PC - Maintenance an - Page 116
7 Screw listing This section provides specification and reference information for the screws and screw locks used in the computer. All screws and screw locks listed in this section are available in the Screw Kit, spare part number 448172-001, and the Display Screw Kit, spare part number 452309-001. - HP Pavilion HDX9500 | HP Pavilion HDX Entertainment Notebook PC - Maintenance an - Page 117
Where used: 10 screws that secure the display bezel to the display assembly Where used: (1) Two screws that secure the camera module to the display enclosure (2) Eight screws that secure the display panel to the display enclosure Phillips PM2.5×5.0 screw 109 - HP Pavilion HDX9500 | HP Pavilion HDX Entertainment Notebook PC - Maintenance an - Page 118
Where used: 4 screws that secure the speakers to the display enclosure Where used: (1) Two screws that secure the WLAN module to the system board (2) One screw that secures the rear cover to the computer (3) Two screws that secure the top cover to the computer 110 Chapter 7 Screw listing - HP Pavilion HDX9500 | HP Pavilion HDX Entertainment Notebook PC - Maintenance an - Page 119
Where used: 2 screws that secure the TV tuner module to the system board Where used: (1) Four screws that secure the keyboard to the computer (2) Four screws that secure the top cover to the computer Phillips PM2.5×5.0 screw 111 - HP Pavilion HDX9500 | HP Pavilion HDX Entertainment Notebook PC - Maintenance an - Page 120
Where used: 2 screws that secure the top cover to the computer Where used: (1) Two screws that secure the audio/infrared board to the base enclosure (2) One screw that secures the rear USB board to the base enclosure (3) Two screws that secure the front USB board to the base enclosure (4) One screw - HP Pavilion HDX9500 | HP Pavilion HDX Entertainment Notebook PC - Maintenance an - Page 121
Black Phillips PM2.0×5.0 captive screw Color Black Quantity 11 Length 5.0 mm Thread 2.0 mm Head diameter 4.5 mm Where used: (1) Six captive screws (secured by C-clips) that secure the hard drive bay cover to the computer (2) One captive screw (secured by a C-clip) that secure the WLAN module - HP Pavilion HDX9500 | HP Pavilion HDX Entertainment Notebook PC - Maintenance an - Page 122
Phillips PM2.5×12.0 captive screw Color Silver Quantity 2 Length 12.0 mm Thread 2.5 mm Head diameter 5.0 mm Where used: 2 captive screws (secured by C-clips) that secure the hard drives to the computer 114 Chapter 7 Screw listing - HP Pavilion HDX9500 | HP Pavilion HDX Entertainment Notebook PC - Maintenance an - Page 123
Phillips PM3.0×4.0 screw Color Silver Quantity 8 Length 4.0 mm Thread 3.0 mm Head diameter 5.0 mm Where used: 8 screws that secure the hard drive brackets to the two hard drives Phillips PM3.0×4.0 screw 115 - HP Pavilion HDX9500 | HP Pavilion HDX Entertainment Notebook PC - Maintenance an - Page 124
Phillips PM2.5×8.0 screw Color Black Quantity 26 Length 8.0 mm Thread 2.5 mm Head diameter 5.0 mm Where used: (1) One screw that secures the optical drive to the computer (2) Three screws that secure the keyboard to the computer (3) Seven screws that secure the rear cover to the computer 116 - HP Pavilion HDX9500 | HP Pavilion HDX Entertainment Notebook PC - Maintenance an - Page 125
Where used: 10 screws that secure the top cover to the computer Where used: 3 screws that secure the subwoofer to the base enclosure Where used: 2 screws that secure the processor fan to the base enclosure Phillips PM2.5×8.0 screw 117 - HP Pavilion HDX9500 | HP Pavilion HDX Entertainment Notebook PC - Maintenance an - Page 126
Phillips PM2.0×3.0 screw Color Silver Quantity 2 Length 3.0 mm Thread 2.0 mm Head diameter 4.5 mm Where used: 2 screws that secure the optical drive bracket to the optical drive 118 Chapter 7 Screw listing - HP Pavilion HDX9500 | HP Pavilion HDX Entertainment Notebook PC - Maintenance an - Page 127
Phillips PM3.0×8.0 screw Color Black Quantity 16 Length 8.0 mm Thread 3.0 mm Head diameter 5.0 mm Where used: 4 screws that secure the hinge cover to the computer Where used: 6 screws that secure the display assembly to the computer Phillips PM3.0×8.0 screw 119 - HP Pavilion HDX9500 | HP Pavilion HDX Entertainment Notebook PC - Maintenance an - Page 128
Where used: 6 screws that secure the display assembly to the computer 120 Chapter 7 Screw listing - HP Pavilion HDX9500 | HP Pavilion HDX Entertainment Notebook PC - Maintenance an - Page 129
Phillips PM2.5×4.0 screw Color Black Quantity 8 Length 4.0 mm Thread 2.5 mm Head diameter 5.0 mm Where used: (1) Four screws that secure the system board to the base enclosure (2) Two screws that secure the audio connector board to the base enclosure Phillips PM2.5×4.0 screw 121 - HP Pavilion HDX9500 | HP Pavilion HDX Entertainment Notebook PC - Maintenance an - Page 130
Where used: 2 screws that secure the video board to the system board Phillips PM3.0×12.0 screw Color Black Quantity 4 Length 12.0 mm Thread 3.0 mm Head diameter 5.0 mm Where used: 4 screws that secure the rear cover to the computer 122 Chapter 7 Screw listing - HP Pavilion HDX9500 | HP Pavilion HDX Entertainment Notebook PC - Maintenance an - Page 131
Phillips 2.5×3.0 broad-head screw Color Black Quantity 4 Length 3.0 mm Thread 2.5 mm Head diameter 7.0 mm Where used: 4 screws that secure the rear cover to the computer Phillips 2.5×3.0 broad-head screw 123 - HP Pavilion HDX9500 | HP Pavilion HDX Entertainment Notebook PC - Maintenance an - Page 132
Phillips PM2.5×11.0 screw Color Black Quantity 2 Length 11.0 mm Thread 2.5 mm Head diameter 5.0 mm Where used: 2 screws that secure the top cover to the computer 124 Chapter 7 Screw listing - HP Pavilion HDX9500 | HP Pavilion HDX Entertainment Notebook PC - Maintenance an - Page 133
Silver Phillips PM2.0×4.0 screw Color Silver Quantity 6 Length 4.0 mm Thread 2.0 mm Head diameter 4.5 mm Where used: (1) Two screws that secure the fingerprint reader board to the top cover (2) Two screws that secure the TouchPad on/off board to the top cover Silver Phillips PM2.0×4.0 screw - HP Pavilion HDX9500 | HP Pavilion HDX Entertainment Notebook PC - Maintenance an - Page 134
Where used: 2 screws that secure the Bluetooth module to the base enclosure 126 Chapter 7 Screw listing - HP Pavilion HDX9500 | HP Pavilion HDX Entertainment Notebook PC - Maintenance an - Page 135
Slotted SM1.5×9.0 shoulder screw Color Silver Quantity 2 Length 9.0 mm Thread 1.5 mm Head diameter 1.5 mm Where used: 2 screws that secure the system board to the base enclosure Slotted SM1.5×9.0 shoulder screw 127 - HP Pavilion HDX9500 | HP Pavilion HDX Entertainment Notebook PC - Maintenance an - Page 136
Phillips PM2.5×13.0 captive screw Color Silver Quantity 1 Length 13.0 mm Thread 2.5 mm Head diameter 5.0 mm Where used: One captive screw (secured inside the video heat sink) that secures the system board and video board heat sink to the base enlcosure 128 Chapter 7 Screw listing - HP Pavilion HDX9500 | HP Pavilion HDX Entertainment Notebook PC - Maintenance an - Page 137
Silver Phillips PM2.0×5.0 captive screw Color Silver Quantity 7 Length 5.0 mm Thread 2.0 mm Head diameter 4.5 mm Where used: (1) Three captive screws (secured by C-clips) that secure the processor heat sink to the system board (2) Four captive screws (secured by C-clips) that secure the video - HP Pavilion HDX9500 | HP Pavilion HDX Entertainment Notebook PC - Maintenance an - Page 138
Phillips PM2.5×8.0 captive screw Color Silver Quantity 2 Length 8.0 mm Thread 2.5 mm Head diameter 5.0 mm Where used: 2 captive screws (secured inside the video board heat sink) that secure the video board heat sink to the system board 130 Chapter 7 Screw listing - HP Pavilion HDX9500 | HP Pavilion HDX Entertainment Notebook PC - Maintenance an - Page 139
Black Phillips PM2.0×4.0 screw Color Black Quantity 3 Length 4.0 mm Thread 2.0 mm Head diameter 4.5 mm Where used: 3 screws that secure the video board fan to the video board heat sink Black Phillips PM2.0×4.0 screw 131 - HP Pavilion HDX9500 | HP Pavilion HDX Entertainment Notebook PC - Maintenance an - Page 140
discs. Note the following guidelines before creating recovery discs: ● You will need high quality CD-R, DVD-R, DVD-R with double-layer support, DVD+R, or DVD+R with double-layer support discs (purchased separately). NOTE: Read-write discs, such as CD-RW, DVD ± RW, and DVD±RW double-layer discs, are - HP Pavilion HDX9500 | HP Pavilion HDX Entertainment Notebook PC - Maintenance an - Page 141
connect to AC power before you can go to the next step. 3. Click Recovery disc creation, and then click Next. 4. Follow the on-screen instructions. Backing up your information When to back up ● On a regularly scheduled basis NOTE: Set reminders to back up your information periodically. ● Before the - HP Pavilion HDX9500 | HP Pavilion HDX Entertainment Notebook PC - Maintenance an - Page 142
Back up suggestions ● Create a set of recovery discs using Recovery Manager. ● Create system restore points using the Windows System Restore feature, and periodically copy them to disc. ● Store personal files in the Documents folder and back up these folders periodically. ● Back up templates stored - HP Pavilion HDX9500 | HP Pavilion HDX Entertainment Notebook PC - Maintenance an - Page 143
The System Protection window opens. 6. Follow the on-screen instructions. Recovering system information 135 - HP Pavilion HDX9500 | HP Pavilion HDX Entertainment Notebook PC - Maintenance an - Page 144
System protection. 3. Click the System Protection tab. 4. Click the System Restore button, and then click Next. The System Restore window opens. 5. Follow the on-screen instructions. 136 Chapter 8 Backup and Recovery - HP Pavilion HDX9500 | HP Pavilion HDX Entertainment Notebook PC - Maintenance an - Page 145
discs: 1. Back up all personal files. 2. Insert the first recovery disc into the optical drive and restart the computer. 3. Follow the on-screen instructions. Recovering from the partition on the hard drive You can perform a recovery from the partition on the hard drive from either the Start button - HP Pavilion HDX9500 | HP Pavilion HDX Entertainment Notebook PC - Maintenance an - Page 146
9 Connector pin assignments Audio-out (headphone) Pin 1 2 3 Audio-in (microphone) Signal Audio out, left channel Audio out, right channel Ground Pin Signal 1 Audio signal in 2 Audio signal in 3 Ground 138 Chapter 9 Connector pin assignments - HP Pavilion HDX9500 | HP Pavilion HDX Entertainment Notebook PC - Maintenance an - Page 147
External monitor Pin Signal 1 Red analog 2 Green analog 3 Blue analog 4 Not connected 5 Ground 6 Ground analog 7 Ground analog 8 Ground analog 9 +5 VDC 10 Ground 11 Monitor detect 12 DDC 2B data 13 Horizontal sync 14 Vertical sync 15 DDC 2B clock External monitor 139 - HP Pavilion HDX9500 | HP Pavilion HDX Entertainment Notebook PC - Maintenance an - Page 148
RJ-45 (network) Pin Signal 1 Transmit + 2 Transmit - 3 Receive + 4 Unused 5 Unused 6 Receive - 7 Unused 8 Unused 140 Chapter 9 Connector pin assignments - HP Pavilion HDX9500 | HP Pavilion HDX Entertainment Notebook PC - Maintenance an - Page 149
Universal Serial Bus Pin Signal 1 +5 VDC 2 Data - 3 Data + 4 Ground Universal Serial Bus 141 - HP Pavilion HDX9500 | HP Pavilion HDX Entertainment Notebook PC - Maintenance an - Page 150
10 Power cord set requirements The wide range input feature of the computer permits it to operate from any line voltage from 100 to 120 volts AC or from 220 to 240 volts AC. The 3-conductor power cord set included with the computer meets the requirements for use in the country or region where the - HP Pavilion HDX9500 | HP Pavilion HDX Entertainment Notebook PC - Maintenance an - Page 151
Requirements for specific countries or regions Country or region Accredited agency Applicable note number Australia EANSW 1 Austria OVE 1 Belgium CEBC 1 Canada CSA 2 Denmark DEMKO 1 Finland FIMKO 1 France UTE 1 Germany VDE 1 Italy IMQ 1 Japan METI 3 South Korea EK - HP Pavilion HDX9500 | HP Pavilion HDX Entertainment Notebook PC - Maintenance an - Page 152
contact your local authorities, or see the Electronic Industries Alliance (EIA) Web site at http://www.eiae.org. This section provides disassembly instructions for the display assembly. The display assembly must be disassembled to gain access to the backlight (1) and the liquid crystal display (LCD - HP Pavilion HDX9500 | HP Pavilion HDX Entertainment Notebook PC - Maintenance an - Page 153
Perform the following steps to disassemble the display assembly: 1. Remove all screw covers (1) and screws (2) that secure the display bezel to the display assembly. 2. Lift up and out on the left and right inside edges (1) and the top and bottom inside edges (2) of the display bezel until the bezel - HP Pavilion HDX9500 | HP Pavilion HDX Entertainment Notebook PC - Maintenance an - Page 154
4. Disconnect all display panel cables (1) from the display inverter and remove the inverter (2). 5. Remove all screws (1) that secure the display panel assembly to the display enclosure. 6. Remove the display panel assembly (2) from the display enclosure. 7. Turn the display panel assembly upside - HP Pavilion HDX9500 | HP Pavilion HDX Entertainment Notebook PC - Maintenance an - Page 155
10. Remove the display panel frame (2) from the display panel. 11. Remove the screws (1) that secure the backlight cover to the display panel. 12. Lift the top edge of the backlight cover (2) and swing it outward. 13. Remove the backlight cover. 14. Turn the display panel right-side up. Display 147 - HP Pavilion HDX9500 | HP Pavilion HDX Entertainment Notebook PC - Maintenance an - Page 156
15. Remove the backlight cables (1) from the clip (2) in the display panel. 16. Turn the display panel upside down. 17. Remove the backlight frame from the display panel. WARNING! The backlight contains mercury. Exercise caution when removing and handling the backlight to avoid damaging this - HP Pavilion HDX9500 | HP Pavilion HDX Entertainment Notebook PC - Maintenance an - Page 157
18. Remove the backlight from the backlight frame. 19. Disconnect the display cable (1) from the LCD panel. 20. Remove the screws (2) that secure the LCD panel to the display rear panel. 21. Release the LCD panel (3) from the display rear panel. 22. Release the tape (4) that secures the LCD panel to - HP Pavilion HDX9500 | HP Pavilion HDX Entertainment Notebook PC - Maintenance an - Page 158
remote control 8 stop 8 theater mode 8 treble/bass 10 TV play 8 volume mute 9 wireless 9 C Cable Kit, spare part number 22, 29 cables, service considerations 32 camera location 6 product description 2 camera light 6 camera module illustrated 23 removal 42 spare part number 23, 29, 42 camera rotator - HP Pavilion HDX9500 | HP Pavilion HDX Entertainment Notebook PC - Maintenance an - Page 159
Rubber Pad Kit, spare part number 24, 30 Display Screw Kit, spare part number 24, 30 display specifications 99, 100 display switch 7 docking support, product description 5 drive light 12 drives boot order 97 preventing damage 32 DVB-T antenna adapter, spare part number 26 DVB-T tuner, spare part - HP Pavilion HDX9500 | HP Pavilion HDX Entertainment Notebook PC - Maintenance an - Page 160
analog channel output jack 14 audio-in 12 audio-out 12 headphone 12 IR emitter 13 microphone 12 network 16 RF coaxial cable jack 13 RJ-45 16 S-Video-in 13 subwoofer analog channel output 14 TV audio line-in 13 K key components 11 keyboard product description 5 removal 54 spare part numbers 20, 28, - HP Pavilion HDX9500 | HP Pavilion HDX Entertainment Notebook PC - Maintenance an - Page 161
description audio 2 camera 2 chipset 1 diskette drive 2 display panel 1 docking support 5 Ethernet 2 external media cards 3 graphics 1 hard drives 1 keyboard 5 Computer Setup 93 serial number 18, 37 service considerations 31 serviceability, product description 5 software safeguarding information 132 - HP Pavilion HDX9500 | HP Pavilion HDX Entertainment Notebook PC - Maintenance an - Page 162
TouchPad on/off board removal 62 spare part number 20, 29, 62 transporting guidelines 34 treble light 10 treble or bass volume down light 9 treble or bass volume scroll zone 9 treble or bass volume up light 9 treble/bass button 10 TV audio line-in jack 13 TV play button 8 TV tuner product - HP Pavilion HDX9500 | HP Pavilion HDX Entertainment Notebook PC - Maintenance an - Page 163
HP Pavilion HDX Entertainment Notebook PC
Maintenance and Service Guide