HP Pavilion TouchSmart 11-e040ca User Guide

HP Pavilion TouchSmart 11-e040ca Manual

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  • HP Pavilion TouchSmart 11-e040ca | User Guide - Page 1
    User Guide
  • HP Pavilion TouchSmart 11-e040ca | User Guide - Page 2
    such products and services. Nothing herein should be construed as constituting an additional warranty. HP shall not be liable for technical or editorial errors or omissions contained herein. First Edition: June 2013 Document Part Number: 729868-001 Product notice This guide describes features that
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    Safety warning notice WARNING! To reduce the possibility of heat-related injuries or of overheating the computer, do not place the computer directly on your lap or obstruct the computer air vents. Use the computer only on a hard, flat surface. Do not allow another hard surface, such as an adjoining
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    iv Safety warning notice
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    Best practices ...1 Fun things to do ...1 More HP resources ...2 2 Getting to know your computer ...8 Lights ...9 Buttons and speakers ...10 Keys ...11 Bottom ...12 Labels ...13 3 Connecting to a network 16 Using a WLAN ...16 Using an Internet service provider 17 Setting up a WLAN 17 Configuring a
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    4 Enjoying entertainment features ...20 Multimedia features ...20 Using the webcam ...21 Using audio ...21 Connecting speakers ...21 Connecting headphones ...22 Connecting a microphone 22 Checking the sound ...22 Using video ...22 Connecting a VGA monitor or projector 23 Connecting an HDMI device
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    power ...39 Initiating Sleep and Hibernation ...39 Manually initiating and exiting Sleep 39 Manually initiating and exiting Hibernation (select models only battery 43 Running on external AC power ...43 Troubleshooting power problems 44 HP CoolSense (select models only 44 Shutting down (turning
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    ...56 Cleaning procedures ...57 Cleaning the display (All-in-Ones or Notebooks 57 Cleaning the sides or cover 57 Cleaning the TouchPad, keyboard, BIOS update 64 Using HP PC Hardware Diagnostics (UEFI 64 Downloading HP PC Hardware Diagnostics (UEFI) to a USB device 65 11 Backing up, restoring,
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    Changing the computer boot order 71 Removing the HP Recovery partition 72 12 Specifications ...73 Input power ...73 Operating environment ...73 13 Electrostatic Discharge ...74 Index ...75 ix
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    x
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    , fun things to do with your computer, and where to find additional HP resources. Best practices To get the most out of your smart investment, on page 15. ● Take a minute to browse the printed Windows 8 Basics guide to explore the new Windows® 8 features. ● Become familiar with the computer hardware
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    use this table. Resource Setup Instructions Windows 8 Basics guide Help and Support To access Help and Support, from the Start screen, type h, and then select Help and Support. For U.S. support, go to http://www.hp.com/go/contactHP. For worldwide support, go to http://welcome.hp.com/ country/us/en
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    warranty information about this computer To access this guide: 1. From the Start screen, type support, and then select the HP Support Assistant app. 2. Select My computer, and then select Warranty and services. - or - Go to http://www.hp.com/go/orderdocuments. *You can find the expressly
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    2 Getting to know your computer Finding your hardware and software information Locating hardware To find out what hardware is installed on your computer: 1. From the Start screen, type c, and then select Control Panel. 2. Select System and Security, and then in the System area, click Device Manager.
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    safety information, refer to the Regulatory, Safety, and Environmental Notices. To access this guide, from the Start screen, type support, select the HP Support Assistant app, select My computer, and then select User guides. NOTE: When a device is connected to the jack, the computer speakers are
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    Secure Digital (SD) memory cards. ● Blinking white: The hard drive is being accessed. ● Amber: HP 3D DriveGuard has temporarily parked the hard drive. NOTE: For information about HP 3D DriveGuard, see Using HP 3D DriveGuard (select models only) on page 52. ● On: The computer is on. ● Blinking: The
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    (WLANs). (3) Webcam light On: The webcam is in use. (4) HP TrueVision HD Webcam Records video, captures still photographs, and provides access to your country or region. To access this guide, from the Start screen, type support, select the HP Support Assistant app, select My computer, and then
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    TouchPad button (3) Right TouchPad button Description Moves the on-screen pointer and selects or activates items on the screen. NOTE: The TouchPad also supports edge-swipe gestures. For more information, see Edge swipes on page 30. Functions like the left button on an external mouse. Functions
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    Lights Component (1) Power light (2) Caps lock light (3) Mute light (4) Wireless light Description ● On: The computer is on. ● Blinking: The computer is in the Sleep state, a powersaving state. The computer shuts off power to the display and other unneeded components. ● Off: The computer is
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    Buttons and speakers Component (1) Power button (2) Speakers (2) Description ● When the computer is off, press the button to turn on the computer. ● When the computer is on, press the button briefly to initiate Sleep. ● When the computer is in the Sleep state, press the button briefly to exit
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    open app or the Windows desktop. NOTE: Pressing the Windows key again will return you to the previous screen. Execute frequently used system functions. Top 11
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    Bottom Component (1) Service door (2) Battery lock latch (3) Battery bay (4) Battery release latch to restore computer functionality, and then contact support through Help and Support. From the Start screen, type h, and then select Help and Support. Locks the battery into the battery bay.
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    computer provide information you may need when you troubleshoot system problems or travel internationally with the computer. IMPORTANT: All know your computer on page 4. ● Service label-Provides important information to identify your computer. When contacting support, you will probably be asked for
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    Component (4) Model number (select models only) (5) Revision number ● Regulatory label(s)-Provide(s) regulatory information about the computer. ● Wireless certification label(s)-Provide(s) information about optional wireless devices and the approval markings for the countries or regions in which the
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    see the information and website links provided in Help and Support. From the Start screen, type h, and then select Help and Support. Using the wireless controls You can control the wireless or network, connect to a network, and diagnose and repair network problems. Connecting to a wireless network 15
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    , from the Start screen, type h, and then select Help and Support. Sharing data and drives and accessing software When your computer is part and then click Add. 4. Click Share and then follow the on-screen instructions. To share information from your Local Disk: 1. From the Windows desktop,
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    a local ISP. The ISP will help set up the modem, install a network cable to connect your wireless router to the modem, and test the Internet service. NOTE: Your ISP will give you a user ID and a password to use for Internet access. Record this information and store it in a safe place. Setting
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    more information, from the Start screen, type h, and then select Help and Support. Connecting to a WLAN To connect to the WLAN, follow these steps: 1. you to manually search for and connect to a network or to create a new network connection. 5. Follow the on-screen instructions to complete the
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    that replace the physical cable connections that traditionally link electronic devices such as the following: ● Computers (desktop, notebook, PDA) ● Phones (cellular, cordless, smart phone) ● Imaging devices (printer, camera) ● Audio devices (headset, speakers) ● Mouse Bluetooth devices
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    or speakers and headphones. Multimedia features Here are some of the entertainment features on your computer. Component (1) (2) Webcam light HP TrueVision HD Webcam (3) Internal microphone (4) HDMI port (5) USB 3.0 ports (2) 20 Chapter 4 Enjoying entertainment features Description On: The
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    safety information, refer to the Regulatory, Safety, and Environmental Notices. To access this guide, from the Start screen, type support, select the HP Support Assistant app, select My computer, and then select User guides. NOTE: When a device is connected to the jack, the computer speakers are
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    To connect wireless headphones to your computer, follow the device manufacturer's instructions. WARNING! To reduce the risk of personal injury, lower the this guide, from the Start screen, type support, select the HP Support Assistant app, select My computer, and then select User guides. Connecting
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    the computer, using the correct cable. Check the device manufacturer's instructions. Connecting a VGA monitor or projector To see the computer screen . 2. Press f4 to alternate the screen image between 4 display states: ● PC Screen only: View the screen image on the computer only. ● Duplicate: View
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    connect the high-definition device according to the following instructions. 1. Connect one end of the HDMI cable to computer screen image between 4 display states: ● PC screen only: View the screen image on the computer is the only video interface that supports high-definition video and audio.
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    Speakers icon in the notification area, at the far right of the taskbar, and then click Playback devices. 2. On the Playback tab, click Speakers / HP. 3. Click Set Default, and then click OK. Managing your audio and video files (select models only) CyberLink PowerDVD helps you manage and edit your
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    USB ports on the computer. Review the Windows 8 Basics guide included with your computer. The guide provides information on common tasks using the corresponding buttons on an external mouse. NOTE: TouchPad gestures are not supported in all apps. To view a demonstration of each gesture: 1. From the
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    Tapping To make an on-screen selection, use the tap function on the TouchPad. ● Point to an item on the screen, and then tap one finger on the TouchPad zone to make a selection. Double-tap an item to open it. Scrolling Scrolling is useful for moving up, down, or sideways on a page or image. ● Place
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    Pinching/zooming Pinching and zooming allow you to zoom in or out on images or text. ● Zoom in by placing two fingers together on the TouchPad zone and then moving your fingers apart. ● Zoom out by placing two fingers apart on the TouchPad zone and then moving your fingers together. Rotating (select
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    2-finger click (select models only) 2-finger click allows you to make menu selections for an object on the screen. ● Place two fingers on the TouchPad zone and press down to open the options menu for the selected object. Flicking (select models only) Flicking allows you to navigate through screens
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    Edge swipes Edge swipes allow you to perform tasks such as changing settings and finding or using apps. Right-edge swipe The right-edge swipe reveals the charms, which let you search, share, start apps, access devices, or change settings. ● Swipe your finger gently from the right edge to reveal the
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    Left-edge swipe The left-edge swipe accesses your recently opened apps so that you can switch between them quickly. ● Swipe your finger gently from the left edge of the TouchPad to switch between them quickly. Using TouchPad gestures 31
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    Using touch screen gestures (select models only) A touch screen computer allows you to control items on the screen directly with your fingers. TIP: On touch screen computers, you can perform the gestures on the screen or on the TouchPad. You can also perform on-screen actions with the keyboard and
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    Tapping To make an on-screen selection, use the tap function. ● Use one finger to tap an object on the screen to make a selection. Double-tap an item to open it. Scrolling Scrolling is useful for moving the pointer up, down, left, or right on a page or image. ● Place two fingers on the screen and
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    Pinching/stretching Pinching and stretching allows you to zoom out or in on images or text. ● Zoom in by placing two fingers together on the display and then move your fingers apart. ● Zoom out by placing two fingers apart on the display and then move your fingers together. Rotating (select models
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    Edge swipes With edge swipes you can perform tasks such as changing settings and finding or using apps. Right-edge swipe The right-edge swipe reveals the charms, which let you search, share, start apps, access devices, or change settings. ● Gently swipe your finger inward from the right edge of the
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    Top-edge swipe and bottom-edge swipe The top-edge swipe or bottom-edge swipe allows you to open a list of apps available on your computer. 1. From the Windows Start screen, gently swipe your finger from the top edge or the bottom edge of the display onto the screen. 2. Tap All apps to view available
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    (BIOS) and HP PC Hardware Diagnostics (UEFI) on page 63 for instructions on opening Setup Utility (BIOS), and then follow the instructions at the bottom to your computer. Help and Support also provides automated troubleshooting tools and access to support. f2 Decreases the screen brightness
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    app you want is revealed. Closes an active app. For additional information on Windows 8 shortcut keys, go to Help and Support. From the Start screen, type h, and then select Help and Support. Using the hot keys A hot key is a combination of the fn key and the esc key. To use a hot key
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    is important to monitor and conserve the battery charge. Your computer supports an optimal power plan to manage how your computer uses and functions while the computer is in the Sleep state or in Hibernation. Manually initiating and exiting Sleep You can initiate Sleep in any of the following
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    Manually initiating and exiting Hibernation (select models only) You can enable user- your current user account password, click Create or change your user account password, and then follow the onscreen instructions. If you do not need to create or change a user account password, go to step 5. 5.
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    is no longer holding a charge, run Battery Check in HP Support Assistant. To access battery information, from the Start screen, type support, select the HP Support Assistant app, and then select Battery and performance. HP Support Assistant provides the following tools and information about the
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    power is available ● Connect an AC adapter. ● Connect an optional docking or expansion device. ● Connect an optional power adapter purchased as an accessory from HP. Resolving a low battery level when no power source is available Save your work and shut down the computer. 42 Chapter 6 Managing power
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    guides. Replacing a user-replaceable battery Battery Check in HP Support Assistant notifies you to replace the battery when an internal cell is not charging properly or when the battery storage capacity has reached a weak condition. If the battery is possibly covered by an HP warranty, instructions
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    The power meter icon on the Windows desktop changes appearance. Troubleshooting power problems Test the AC adapter if the computer exhibits any of the replaced. Contact support for information on obtaining a replacement AC power adapter. HP CoolSense (select models only) HP CoolSense automatically
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    Shutting down (turning off) the computer CAUTION: Unsaved information is lost when the computer shuts down. Be sure to save your work before shutting down the computer. The Shut down command closes all open programs, including the operating system, and then turns off the display and computer. Shut
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    on page 15. NOTE: For more information about required software and drivers, or to learn which computer port to use, see the manufacturer's instructions. Using a USB device Most computers have more than one USB port, because this versatile interface allows you to connect numerous kinds of external
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    in the notification area, at the far right of the taskbar. A message, Safely remove hardware and eject media is revealed. Follow the on-screen instructions. Inserting and removing a memory card To insert a memory card: CAUTION: To reduce the risk of damage to the memory card connectors, use minimal
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    the Windows desktop, click the remove hardware icon in the notification area, at the far right of the taskbar, and then, follow the on-screen instructions. 3. Press in on the card (1), and then remove it from the slot (2). NOTE: If the card is not ejected, pull the card out of the
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    your computer by running tools such as Disk Defragmenter and Disk Cleanup. It also provides information about updating your programs and drivers, instructions for cleaning your computer, and tips for traveling with your computer. Improving performance Everyone wants a fast computer and by performing
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    . 5. Remove the battery from the computer (see Removing a user-replaceable battery on page 41). Remove the hard drive: 1. Lift up and remove the service door. 2. Disconnect the hard drive cable (1) from the computer. NOTE: To help prevent damage to the hard drive cable, the cable runs underneath the
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    3. Remove the 4 screws (3) from the hard drive. 4. Lift the hard drive out of the hard drive bay. NOTE: After removing the hard drive from the computer, you must remove the hard drive bracket to access the hard drive itself. Remove the hard drive bracket: 1. Disconnect the hard drive cable (1) from
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    move the computer with the display closed while the computer is running on battery power. A short time after the end of one of these events, HP 3D DriveGuard returns the hard drive to normal operation. NOTE: Because solid state drives (SSDs) lack moving parts, they do not require
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    may take more than an hour to complete. HP recommends defragmenting your hard drive at least once a monthly schedule, but you can defragment your computer manually at any time. To run Disk Defragmenter: 1. Connect files. 2. Follow the on-screen instructions. Adding or replacing memory modules Adding
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    have in your computer. The computer has one memory module slot. The memory module slot is located on the bottom of the computer under the service door. The memory capacity of the computer can be upgraded by replacing the existing memory module. WARNING! To reduce the risk of electric shock and
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    b. Grasp the edge of the memory module (2), and then gently pull the module out of the memory module slot. CAUTION: To prevent damage to the memory module, hold the memory module by the edges only. Do not touch the components on the memory module. NOTE: To protect a memory module after removal,
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    service door. 10. Replace the battery. 11. Turn the computer right-side up, and then reconnect external power and external devices. 12. Turn on the computer. Updating programs and drivers HP equipment. Go to http://www.hp.com/support to download the latest versions of HP programs and drivers. In
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    or liquids directly on any computer surface. Liquids dripped on the surface can permanently damage internal components. Cleaning the display (All-in-Ones or Notebooks) Gently wipe the display using a soft, lint-free cloth moistened with an alcohol-free glass cleaner. Be sure that the display is dry
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    Traveling with or shipping your computer If you have to travel with or ship your computer, here are some tips to keep in mind to keep your equipment safe. ● Prepare the computer for traveling or shipping: ◦ Back up your information to an external drive. ◦ Remove all discs and all external media
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    by the Windows operating system, HP applications, the non-Windows Setup . Additional passwords can be set in Windows or in the HP Setup Utility (BIOS) that is preinstalled on your computer. You numbers. ● Before you send your computer for service, back up your files, delete confidential files,
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    on or restart the computer, quickly press esc, and then press f10. 2. Use the arrow keys to select Security, and then follow the on-screen instructions. Your changes take effect when the computer restarts. Using Internet security software When you use your computer to access email, a network, or the
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    about computer viruses, from the Start screen, type support, and then select the HP Support Assistant app. Using firewall software Firewalls are designed to correct security problems and improve functionality of the software. Installing HP and third-party software updates HP recommends that
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    after you purchased your computer, regularly update the software. Software companies provide software updates to their products to correct security problems and improve functionality of the software. Securing your wireless network When you set up your wireless network, always enable security
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    Using Setup Utility (BIOS) and HP PC Hardware Diagnostics (UEFI) Setup Utility HP website. Most BIOS updates on the HP website are packaged in compressed files called SoftPaqs. Some download packages contain a file named Readme.txt, which contains information regarding installing and troubleshooting
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    support, and then select the HP Support Assistant app. 2. Click Updates and tune-ups, and then click Check for HP updates now. 3. Follow the on-screen instructions downloaded file from your hard drive. Using HP PC Hardware Diagnostics (UEFI) HP PC Hardware Diagnostics is a Unified Extensible Firmware
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    need to stop a diagnostic test, press esc. Downloading HP PC Hardware Diagnostics (UEFI) to a USB device NOTE: The HP PC Hardware Diagnostics (UEFI) download instructions are provided in English only. 1. Go to http://www.hp.com. 2. Click Support & Drivers, and then click the Drivers & Software tab
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    Support. Creating recovery media and backups Recovery after a system failure is only as good as your most recent backup. 1. After you successfully set up the computer, create HP Recovery media. This step creates a backup of the HP can also manually create a 11 Backing up, restoring, and recovering
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    the HP website. For U.S. support, go to http://www.hp.com/go/contactHP. For worldwide support, go to http://welcome.hp.com/ HP Recovery media: 1. From the Start screen, type recovery, and then select HP Recovery Manager. 2. Select Recovery Media Creation, and then follow the on-screen instructions
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    Support. ● If you need to correct a problem with a preinstalled application or driver, use the Drivers and Applications Reinstall option of HP HP Recovery Manager, select Drivers and Applications Reinstall, and then follow the on-screen instructions Even if you did not manually create a restore point,
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    Help and Support for instructions on reinstalling traditional applications. From the Start screen, type h, and then select Help and Support. NOTE keyboard layout. 3. Select Troubleshoot from the boot options menu. 4. Select Reset your PC, and then follow the on-screen instructions. To use the Start
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    from the PC settings screen. 4. Scroll the right-side choices down to display Remove everything and reinstall Windows. 5. Under Remove everything and reinstall Windows, select Get started, and follow the on- screen instructions. Recovering using HP Recovery Manager HP Recovery Manager software
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    f11 as you press the power button. 2. Choose your keyboard layout. 3. Select Troubleshoot from the boot options menu. 4. Select Recovery Manager, and follow the on-screen instructions. Using HP Recovery media to recover You can use HP Recovery media to recover the original system. This method can be
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    media; see Creating HP Recovery media on page 67. Follow these steps to remove the HP Recovery partition: 1. From the Start screen, type recovery, and then select HP Recovery Manager. 2. Select Remove Recovery Partition, and then follow the on-screen instructions. 72 Chapter 11 Backing up, restoring
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    be powered from a standalone DC power source, it should be powered only with an AC adapter or a DC power source supplied and approved by HP for use with this computer. The computer can operate on DC power within the following specifications. Operating voltage and current varies by platform. Input
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    to a drive, or loss of information, observe these precautions: ● If removal or installation instructions direct you to unplug the computer, first be sure that it is properly grounded, and or assistance with component removal or installation, contact support. 74 Chapter 13 Electrostatic Discharge
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    44 action keys decrease screen brightness 37 Help and Support 37 identifying 11 increase screen brightness 37 next track or section 37 HP 3D DriveGuard 52 HP and third-party software updates, installing 61 HP PC Hardware Diagnostics (UEFI) downloading 65 HP Recovery Manager correcting boot problems
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    hot keys, identifying 38 keys action 11 esc 11 fn 11 Windows 11 L labels Bluetooth 14 regulatory 14 serial number 13 service 13 wireless certification 14 WLAN 14 latch 71 supported discs 67 system 70 USB flash drive 71 using HP Recovery media 67 recovery media creating 67 creating using HP Recovery
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    number, computer 13 service labels locating 13 setting connecting 21 identifying 10 storing a battery 43 supported discs recovery 67 system information hot key 38 system 68 system restore point 66, 68 Windows key, identifying 11 Windows passwords 60 Wireless Assistant software 15 wireless button 15
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User Guide