HP Pavilion TouchSmart 14-n028ca User Guide

HP Pavilion TouchSmart 14-n028ca Manual

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  • HP Pavilion TouchSmart 14-n028ca | User Guide - Page 1
    User Guide
  • HP Pavilion TouchSmart 14-n028ca | User Guide - Page 2
    services. Nothing herein should be construed as constituting an additional warranty. HP shall not be liable for technical or editorial errors or omissions contained herein. First Edition: August 2013 Document Part Number: 730399-001 Product notice This guide and software) within 14 days for a refund
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    Safety warning notice WARNING! To reduce the possibility of heat-related injuries or of overheating the computer, do not place the computer directly on your lap or obstruct the computer air vents. Use the computer only on a hard, flat surface. Do not allow another hard surface, such as an adjoining
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    iv Safety warning notice
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    Bottom ...14 Labels ...15 3 Connecting to a network ...17 Connecting to a wireless network ...17 Using the wireless controls 17 Using the wireless button 17 Using operating system controls 17 Sharing data and drives and accessing software 18 Using a WLAN ...18 Using an Internet service provider
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    Connecting to a local area network (LAN 21 4 Enjoying entertainment features ...22 Multimedia features ...22 Using the webcam ...24 Using audio ...24 Connecting speakers ...24 Connecting headphones ...24 Connecting a microphone 24 Testing your audio features 24 Using video ...25 Connecting video
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    Rapid Start Technology (select models only 40 Manually initiating and exiting Sleep 41 Manually initiating and exiting Hibernation (select models only battery 44 Running on external AC power ...45 Troubleshooting power problems 45 HP CoolSense ...46 Refreshing your software content with Intel
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    Setup Utility (BIOS) ...59 Updating the BIOS ...59 Determining the BIOS version 59 Downloading a BIOS update 60 Using HP PC Hardware Diagnostics (UEFI 60 Downloading HP PC Hardware Diagnostics (UEFI) to a USB device 61 10 Backing up, restoring, and recovering ...62 Creating recovery media and
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    Index ...71 ix
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    x
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    app. 2. Select HP Picks to view all the available apps. 3. Select the app you want to download, and then follow the on-screen instructions. When the download page 17. ● Take a minute to browse the printed Windows 8 Basics guide to explore the new Windows® 8 features. ● Become familiar with the
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    Fun things to do ● You know that you can watch a YouTube video on the computer. But did you know that you can also connect your computer to a TV or gaming console? For more information, see Connecting video devices using an HDMI cable on page 27. ● You know that you can listen to music on the
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    of how-to information and troubleshooting tips Safety & Comfort Guide ● To access this guide: ● 1. From the Start screen, type support, and select the HP Support Assistant app. ● 2. Select My computer, and then select User guides. - Or - Go to http://www.hp.com/ergo. Proper workstation
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    Resource Contents Limited Warranty* ● To access this guide: 1. From the Start screen, type support, and select the HP Support Assistant app. 2. Select My computer, and then select Warranty and services. - Or - Go to http://www.hp.com/go/orderdocuments. Specific warranty information about
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    2 Getting to know your computer Finding your hardware and software information Locating hardware To find out what hardware is installed on your computer: 1. From the Start screen, type c, and then select Control Panel. 2. Select System and Security, and then in the System area, click Device Manager.
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    safety information, refer to the Regulatory, Safety and Environmental Notices. To access this guide, from the Start screen, type support, select the HP Support Assistant app, select My computer, and then select User guides. NOTE: When a device is connected to the jack, the computer speakers are
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    to an optical disc. NOTE: For disc compatibility information, navigate to the Help and Support webpage (see More HP resources on page 3). Follow the web page instructions to select your computer model. Select Support & Drivers, and then select Product Information. Releases the disc tray. Component
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    Component (7) USB 3.0 ports (2) (8) Memory card reader Description Connect optional USB device, such as a keyboard, mouse, external drive, printer, scanner or USB hub. Reads data from and writes data to memory cards such as Secure Digital (SD). To insert: 1. Hold the card, label side up, with
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    obstructions. For wireless regulatory notices, see the section of the Regulatory, Safety, and Environmental Notices that applies to your country or region. To access this guide, from the Start screen, type support, select the HP Support Assistant app, select My computer, and then select User
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    TouchPad button (3) Right TouchPad button Description Moves the on-screen pointer and selects or activates items on the screen. NOTE: The TouchPad also supports edge-swipe gestures. For more information, see Edge swipes on page 32. Functions like the left button on an external mouse. Functions
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    Lights Component (1) Power light (2) Caps lock light (3) Mute light (4) Wireless light Description ● On: The computer is on. ● Blinking: The computer is in the Sleep state, a powersaving state. The computer shuts off power to the display and other unneeded components. ● Off: The computer is
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    Buttons and speakers Component (1) Power button (2) Speakers (2) Description ● When the computer is off, press the button to turn on the computer. ● When the computer is on, press the button briefly to initiate Sleep. ● When the computer is in the Sleep state, press the button briefly to exit
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    Keys Component (1) esc key (2) fn key (3) Windows key (4) Action keys Description Reveals system information when pressed in combination with the fn key. Executes frequently used system functions when pressed in combination with the esc key. Returns you to the Start screen from an open app
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    (5) Battery lock Battery bay Battery release latch Vents (8) Service door Description Unlocks the battery. Holds the battery. Releases functionality, and then contact support through Help and Support. From the Start screen, type h, and then select Help and Support. 14 Chapter 2 Getting to know
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    computer provide information you may need when you troubleshoot system problems or travel internationally with the computer. IMPORTANT: All know your computer on page 5. ● Service label-Provides important information to identify your computer. When contacting support, you will probably be asked for
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    Component (4) Model number (select models only) (5) Revision number ● Regulatory label(s)-Provide(s) regulatory information about the computer. ● Wireless certification label(s)-Provide(s) information about optional wireless devices and the approval markings for the countries or regions in
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    see the information and website links provided in Help and Support. From the Start screen, type h, and then select Help and Support. Using the wireless controls You can control the wireless or network, connect to a network, and diagnose and repair network problems. Connecting to a wireless network 17
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    , from the Start screen, type h, and then select Help and Support. Sharing data and drives and accessing software When your computer is part and then click Add. 4. Click Share and then follow the on-screen instructions. To share information from your Local Disk: 1. From the Windows desktop,
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    a local ISP. The ISP will help set up the modem, install a network cable to connect your wireless router to the modem, and test the Internet service. NOTE: Your ISP will give you a user ID and a password to use for Internet access. Record this information and store it in a safe place. Setting
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    more information, from the Start screen, type h, and then select Help and Support. Connecting to a WLAN To connect to the WLAN, follow these steps: 1. you to manually search for and connect to a network or to create a new network connection. 5. Follow the on-screen instructions to complete the
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    that replace the physical cable connections that traditionally link electronic devices such as the following: ● Computers (desktop, notebook, PDA) ● Phones (cellular, cordless, smart phone) ● Imaging devices (printer, camera) ● Audio devices (headset, speakers) ● Mouse Bluetooth devices
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    4 Enjoying entertainment features Use your HP computer as an entertainment hub to socialize via the webcam, enjoy and manage your music, and download and watch movies. Or, to make your computer
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    Help and Support webpage (see More HP resources on page 3). Follow the web page instructions to select your computer model. Select Support & Drivers, access this guide, from the Start screen, type support, select the HP Support Assistant app, select My computer, and then select User guides. NOTE:
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    To connect wireless speakers to your computer, follow the device manufacturer's instructions. To connect high-definition speakers to the computer, see Setting up this guide, from the Start screen, type support, select the HP Support Assistant app, select My computer, and then select User guides.
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    TV. IMPORTANT: Be sure that the external device is connected to the correct port on the computer, using the correct cable. Check the device manufacturer's instructions. NOTE: Your computer may have a video graphics array (VGA) port adapter, which connects analog video devices. Using video 25
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    monitor or projector to the VGA port or adapter on the computer as shown. 2. Press f4 to alternate the screen image between 4 display states: ● PC Screen only: View the screen image on the computer only. ● Duplicate: View the screen image simultaneously on both the computer and the external device
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    TV or monitor, connect the high-definition device according to the following instructions. 1. Connect one end of the HDMI cable to the HDMI port on Press f4 to alternate the computer screen image between 4 display states: ● PC screen only: View the screen image on the computer only. ● Duplicate:
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    video interface that supports high-definition video and Playback devices. 2. On the Playback tab, click Speakers / HP. 3. Click Set Default, and then click OK. Connecting video about using the wireless adapter, see the manufacturer's instructions. ▲ To open Intel Wireless Display, from the Start
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    USB ports on the computer. Review the Windows 8 Basics guide included with your computer. The guide provides information on common tasks using the corresponding buttons on an external mouse. NOTE: TouchPad gestures are not supported in all apps. To view a demonstration of each gesture: 1. From the
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    NOTE: TouchPad gestures are not supported in all apps, and only common gestures are documented in this guide. More gestures are available when you choose to view a demonstration of each gesture. To view a demonstration of each gesture: 1. From the Start screen, type c, select
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    Scrolling Scrolling is useful for moving up, down, or sideways on a page or image. ● Place two fingers slightly apart on the TouchPad zone and then drag them up, down, left, or right. Pinching/zooming Pinching and zooming allow you to zoom in or out on images or text. ● Zoom in by placing two
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    Edge swipes Edge swipes allow you to perform tasks such as changing settings and finding or using apps. Right-edge swipe The right-edge swipe reveals the charms, which let you search, share, start apps, access devices, or change settings. ● Swipe your finger gently from the right edge to reveal the
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    Left-edge swipe The left-edge swipe accesses your recently opened apps so that you can switch between them quickly. ● Swipe your finger gently from the left edge of the TouchPad to switch between them quickly. Using touch screen gestures (select models only) A touch screen computer allows you to
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    Tapping To make an on-screen selection, use the tap function. ● Use one finger to tap an object on the screen to make a selection. Double-tap an item to open it. 34 Chapter 5 Navigating the screen
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    Scrolling Scrolling is useful for moving the pointer up, down, left, or right on a page or image. ● Place two fingers on the screen and then drag them in an up, down, left, or right motion. Pinching/stretching Pinching and stretching allows you to zoom out or in on images or text. ● Zoom in by
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    Right-edge swipe The right-edge swipe reveals the charms, which let you search, share, start apps, access devices, or change settings. ● Gently swipe your finger inward from the right edge of the display onto the screen to reveal the charms. Left-edge swipe The left-edge swipe reveals your open apps
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    key. The action key feature is enabled at the factory. You can disable this feature in Setup Utility (BIOS). See Using Setup Utility (BIOS) and HP PC Hardware Diagnostics (UEFI) on page 59 for Using the keyboard and mouse 37
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    opening Setup Utility (BIOS), and then follow the instructions at the bottom of the screen. To activate the to questions, and updates to your computer. Help and Support also provides automated troubleshooting tools and access to support. f2 Decreases the screen brightness incrementally as long as
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    app you want is revealed. Closes an active app. For additional information on Windows 8 shortcut keys, go to Help and Support. From the Start screen, type h, and then select Help and Support. Using the hot keys A hot key is a combination of the fn key and the esc key. To use a hot key
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    is important to monitor and conserve the battery charge. Your computer supports an optimal power plan to manage how your computer uses and conserves your work very quickly. You can also initiate Sleep manually. For more information, see Manually initiating and exiting Sleep on page 41. ● Hibernation
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    your Windows password before the computer will return to the screen. Manually initiating and exiting Hibernation (select models only) You can enable click Create or change your user account password, and then follow the onscreen instructions. If you do not need to create or change a user account
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    reduce potential safety issues, use only the user-replaceable battery provided with the computer, a replacement battery provided by HP, or a compatible battery purchased from HP. CAUTION: Removing a user-replaceable battery that is the sole power source for the computer can cause loss of information
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    is no longer holding a charge, run Battery Check in HP Support Assistant. To access battery information, from the Start screen, type support, select the HP Support Assistant app, and then select Battery and performance. HP Support Assistant provides the following tools and information about the
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    an optional power adapter purchased as an accessory from HP. Resolving a low battery level when no power guide, from the Start screen, type support, select the HP Support Assistant app, select My computer, and then select User guides. Replacing a user-replaceable battery Battery Check in HP Support
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    HP website for more information about ordering a replacement battery. Running on external AC power For information on connecting to AC power, refer to the Setup Instructions icon on the Windows desktop changes appearance. Troubleshooting power problems Test the AC adapter if the computer exhibits
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    should be replaced. Contact support for information on obtaining a replacement AC power adapter. HP CoolSense HP CoolSense automatically detects when the immediate access to your updated information. ▲ To enable this feature or manually adjust the settings, from the Start screen, type smart, and
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    Shut down the computer under any of the following conditions: ● When you need to replace the battery or access components inside the computer ● When you are connecting an external hardware device that does not connect to a USB or video port ● When the computer will be unused and disconnected from
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    It also provides information about updating your programs and drivers, instructions for cleaning your computer, and tips for traveling with your . A short time after the end of one of these events, HP 3D DriveGuard returns the hard drive to normal operation. NOTE: Because solid state drives (SSDs)
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    may take more than an hour to complete. HP recommends defragmenting your hard drive at least once a on a monthly schedule, but you can defragment your computer manually at any time. To run Disk Defragmenter: 1. Connect . 3. Follow the on-screen instructions. For additional information, access the
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    have in your computer. The computer has two memory module slots. The memory module slots are located on the bottom of the computer under the service door. The memory capacity of the computer can be upgraded by adding a memory module or replacing the existing memory module in one of the memory
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    b. Grasp the edge of the memory module (2), and then gently pull the module out of the memory module slot. CAUTION: To prevent damage to the memory module, hold the memory module by the edges only. Do not touch the components on the memory module. NOTE: To protect a memory module after removal,
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    service door. 10. Replace the battery. 11. Turn the computer right-side up, and then reconnect external power and external devices. 12. Turn on the computer. Updating programs and drivers HP equipment. Go to http://www.hp.com/support to download the latest versions of HP programs and drivers. In
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    or liquids directly on any computer surface. Liquids dripped on the surface can permanently damage internal components. Cleaning the display (All-in-Ones or Notebooks) Gently wipe the display using a soft, lint-free cloth moistened with an alcohol-free glass cleaner. Be sure that the display is dry
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    Traveling with or shipping your computer If you have to travel with or ship your computer, here are some tips to keep in mind to keep your equipment safe. ● Prepare the computer for traveling or shipping: ◦ Back up your information to an external drive. ◦ Remove all discs and all external media
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    by the Windows operating system, HP applications, the non-Windows Setup . Additional passwords can be set in Windows or in the HP Setup Utility (BIOS) that is preinstalled on your computer. You numbers. ● Before you send your computer for service, back up your files, delete confidential files,
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    on or restart the computer, quickly press esc, and then press f10. 2. Use the arrow keys to select Security, and then follow the on-screen instructions. Your changes take effect when the computer restarts. Using Internet security software When you use your computer to access email, a network, or the
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    about computer viruses, from the Start screen, type support, and then select the HP Support Assistant app. Using firewall software Firewalls are designed to correct security problems and improve functionality of the software. Installing HP and third-party software updates HP recommends that
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    after you purchased your computer, regularly update the software. Software companies provide software updates to their products to correct security problems and improve functionality of the software. Securing your wireless network When you set up your wireless network, always enable security
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    Using Setup Utility (BIOS) and HP PC Hardware Diagnostics (UEFI) Setup Utility HP website. Most BIOS updates on the HP website are packaged in compressed files called SoftPaqs. Some download packages contain a file named Readme.txt, which contains information regarding installing and troubleshooting
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    support, and then select the HP Support Assistant app. 2. Click Updates and tune-ups, and then click Check for HP updates now. 3. Follow the on-screen instructions downloaded file from your hard drive. Using HP PC Hardware Diagnostics (UEFI) HP PC Hardware Diagnostics is a Unified Extensible Firmware
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    need to stop a diagnostic test, press esc. Downloading HP PC Hardware Diagnostics (UEFI) to a USB device NOTE: The HP PC Hardware Diagnostics (UEFI) download instructions are provided in English only. 1. Go to http://www.hp.com. 2. Click Support & Drivers, and then click the Drivers & Software tab
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    Support. Creating recovery media and backups Recovery after a system failure is only as good as your most recent backup. 1. After you successfully set up the computer, create HP Recovery media. This step creates a backup of the HP diagnostics). You can also manually create a system restore point
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    the HP website. For U.S. support, go to http://www.hp.com/go/contactHP. For worldwide support, go to http://welcome.hp.com/ HP Recovery media: 1. From the Start screen, type recovery, and then select HP Recovery Manager. 2. Select Recovery Media Creation, and then follow the on-screen instructions
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    Support. ● If you need to correct a problem with a preinstalled application or driver, use the Drivers and Applications Reinstall option of HP HP Recovery Manager, select Drivers and Applications Reinstall, and then follow the on-screen instructions Even if you did not manually create a restore point,
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    Help and Support for instructions on reinstalling traditional applications. From the Start screen, type h, and then select Help and Support. NOTE keyboard layout. 3. Select Troubleshoot from the boot options menu. 4. Select Reset your PC, and then follow the on-screen instructions. To use the Start
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    from the PC settings screen. 4. Scroll the right-side choices down to display Remove everything and reinstall Windows. 5. Under Remove everything and reinstall Windows, select Get started, and follow the on- screen instructions. Recovering using HP Recovery Manager HP Recovery Manager software
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    f11 as you press the power button. 2. Choose your keyboard layout. 3. Select Troubleshoot from the boot options menu. 4. Select Recovery Manager, and follow the on-screen instructions. Using HP Recovery media to recover You can use HP Recovery media to recover the original system. This method can be
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    Recovery media; see Creating HP Recovery media on page 63. Follow these steps to remove the HP Recovery partition: 1. From the Start screen, type recovery, and then select HP Recovery Manager. 2. Select Remove Recovery Partition, and then follow the on-screen instructions. 68 Chapter 10 Backing up
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    be powered from a standalone DC power source, it should be powered only with an AC adapter or a DC power source supplied and approved by HP for use with this computer. The computer can operate on DC power within the following specifications. Operating voltage and current varies by platform. Input
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    to a drive, or loss of information, observe these precautions: ● If removal or installation instructions direct you to unplug the computer, first be sure that it is properly grounded, and or assistance with component removal or installation, contact support. 70 Chapter 12 Electrostatic Discharge
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    Support hard drive HP 3D DriveGuard 48 identifying 14 hard drive HP 3D DriveGuard 48 HP and third-party software updates, installing 57 HP PC Hardware Diagnostics (UEFI) downloading 61 using 60 HP Recovery Manager correcting boot problems 67 starting 67 HP Recovery media creating 63 recovery 67 HP
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    labels Bluetooth 16 regulatory 16 serial number 15 service 15 wireless certification 16 WLAN 16 LAN, connecting 21 latch, battery release 14 left-edge swipe 36 lights AC adapter supported discs 63 system 66 USB flash drive 67 using HP Recovery media 63 recovery media creating 63 creating using HP
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    connecting 24 identifying 12, 23 storing a battery 44 supported discs recovery 63 system information hot key 39 system recovery zooming touch screen gesture 35 zooming TouchPad gesture 31 V vents, identifying 7, 14 VGA port, connecting 26 video 25 W webcam identifying 22 using 24 webcam light
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User Guide