HP Pavilion a1000 Warranty and Support Guide
HP Pavilion a1000 - Desktop PC Manual
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- HP Pavilion a1000 | Warranty and Support Guide - Page 1
Warranty and Support Guide Before contacting HP Customer Support Center, it's important to have the following information handy. Please take a moment to write down your product information for future reference. Product Name Model Number - HP Pavilion a1000 | Warranty and Support Guide - Page 2
Getting Started Guide for help with setting up and using your PC. 2 For faster help, be sure to register your HP Pavilion home PC on the Web at: http://www.hp.com/apac/register 3 Use Help on your PC to get help with your hardware and software. Click Start and then click Help and Support. 4 For help - HP Pavilion a1000 | Warranty and Support Guide - Page 3
with your HP Pavilion. First look at Help on your Windows® desktop (to access it, click Start on the taskbar). It contains more detailed help and will give you suggestions on how to fix the problem. Within the Help and Support Center, you can get the latest news from HP about your PC. Be sure - HP Pavilion a1000 | Warranty and Support Guide - Page 4
response times may vary from country/region to country/region. Standard warranty service response time is subject to change due to local parts availability. If so, your HP-authorized service provider can provide you with details. HP is not responsible for any tariffs or duties that may be incurred - HP Pavilion a1000 | Warranty and Support Guide - Page 5
provider, or (iii) your own installation of end-user replaceable HP or HP approved parts if available for your product in the servicing country/region. YOU SHOULD MAKE PERIODIC BACKUP COPIES OF THE DATA STORED ON YOUR HARD DRIVE OR OTHER STORAGE DEVICES AS A PRECAUTION AGAINST POSSIBLE FAILURES - HP Pavilion a1000 | Warranty and Support Guide - Page 6
service is required. For example, in many cases, the defect can be fixed by the use of a Customer Self Repair (CSR) part that you are required to replace yourself based on instructions and documentation provided by HP. You are also required to co-operate with HP in attempting to resolve the problem - HP Pavilion a1000 | Warranty and Support Guide - Page 7
and part return costs and determine the courier/carrier to be used. If customer self repair applies to you, please refer to your specific HP Hardware Product announcement. You can also obtain information on this warranty service on the HP website at: http://www.hp.com/support Service Upgrades HP has - HP Pavilion a1000 | Warranty and Support Guide - Page 8
. • Isolating system problems to software usage problems. • Obtaining support pack information or updates. Software technical support does NOT include assistance with: • Generating or diagnosing user-generated programs or source codes. • Installing non-HP products. Contacting HP If your product - HP Pavilion a1000 | Warranty and Support Guide - Page 9
at time of download. Use of HP Product, whether in the form of a hard disk drive upgrade eligibility. 3. ADDITIONAL SOFTWARE. This EULA applies to updates or supplements to the original Software Product provided by HP unless HP provides other terms along with the update or supplement. In case remove - HP Pavilion a1000 | Warranty and Support Guide - Page 10
, proposals, and representations with respect to the Software Product or any other subject matter covered by this EULA. To the extent the terms of any HP policies or programs for support services conflict with the terms of this EULA, the terms of this EULA shall control. Rev. 10/03 10 - HP Pavilion a1000 | Warranty and Support Guide - Page 11
ISO/IEC Guide 22 and t000, x5000, w1000 series, a1000, t3000, d4000, w5000, m7000 All conforms to the following Product Specifications: Safety: IEC 60950: : 2001 / EN 61000-3-3: 1995 + A1: 2001 GB9254: 1998 FCC Title 47 CFR, Part 15 Class B / ICES-002, issue 2 AS/NZS CISPR 22: 2002 Telecom: TBR - HP Pavilion a1000 | Warranty and Support Guide - Page 12
Operating Specifications Electrical ratings: AC INPUT 100-240V , 4A 50-60 later in this document before installing and connecting your PC to the electrical power system. Batteries are delivered with this product. When into the Network Interface Card (NIC) receptacle. SAVE THESE INSTRUCTIONS 12 - HP Pavilion a1000 | Warranty and Support Guide - Page 13
unplug the PC from its power source and from any telecommunications systems (such as telephone lines), networks, or modems before performing any service procedures. Failure to do so may result in personal injury or equipment damage. Hazardous voltage levels are inside the power supply and modem - HP Pavilion a1000 | Warranty and Support Guide - Page 14
National Electrical Code, ANSI/NFPA 70, provides information with regard to proper electrical grounding of the mast and supporting structure, grounding Reference Grounding Component 1 Electric Service Equipment 2 Power Service Grounding Electrode System (NEC Art 250, Part H) 3 Ground Clamps - HP Pavilion a1000 | Warranty and Support Guide - Page 15
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Warranty and Support Guide
Before contacting HP Customer Support Center, it’s important to have the
following information handy.
Please take a moment to write down your product information for future
reference.
Product Name: ______________________________________________________
Model Number: _____________________________________________________
System or
Product Number: ____________________________________________________
Serial Number: ______________________________________________________
Purchase Date: ______________________________________________________
Operating
System: ____________________________________________________________
Type and
Revision: ___________________________________________________________
Build-ID Number
(Press Ctrl-Alt-S): _____________________________________________________