HP Pavilion a1000 Warranty and Support Guide: In Home
HP Pavilion a1000 - Desktop PC Manual
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- HP Pavilion a1000 | Warranty and Support Guide: In Home - Page 1
Warranty and Support Guide 1 Year Parts and Labor 1 Year Technical Telephone Support 24 Hours a Day, 7 Days a Week Before contacting HP Customer Support Center, it's important to have the following information handy. Please take a moment to write down your product information for future reference. - HP Pavilion a1000 | Warranty and Support Guide: In Home - Page 2
, driver updates, troubleshooting, support alerts and important security information, go to: http://www.hp.com/support 2 4 Chat online with a qualified support specialist, using HP Real-time Chat. Available 24 x 7 through the Help & Support Center on your PC. 5 If you have not solved the problem - HP Pavilion a1000 | Warranty and Support Guide: In Home - Page 3
Repair You can easily replace many of the internal and external PC parts yourself. This is the fastest method of repair, where the part is conveniently sent with next-day service to your home or business. We pay the shipping and handling. Detailed instructions are included to guide you through an - HP Pavilion a1000 | Warranty and Support Guide: In Home - Page 4
by HP with the PC, excluding system optimization, customization and network configuration. Support for technical issues caused by viruses or spyware is available for a fee. HP Total Care Support Options Even after your warranty has ended, HP can still provide you with service and support options - HP Pavilion a1000 | Warranty and Support Guide: In Home - Page 5
provider, or (iii) your own installation of end-user replaceable HP or HP approved parts if available for your product in the servicing country/region. YOU SHOULD MAKE PERIODIC BACKUP COPIES OF THE DATA STORED ON YOUR HARD DRIVE OR OTHER STORAGE DEVICES AS A PRECAUTION AGAINST POSSIBLE FAILURES - HP Pavilion a1000 | Warranty and Support Guide: In Home - Page 6
identifies that the problem can be fixed using one of these parts, a replaceable part can be sent directly to you. Once the part arrives, replace the defective part pursuant to the provided instructions and documentation. If further assistance is required, call the HP Technical Support Center and - HP Pavilion a1000 | Warranty and Support Guide: In Home - Page 7
applies to you, please refer to your specific HP Hardware Product announcement. You can also obtain information on this warranty service on the HP Web site at: http://www.hp.com/support Service Upgrades HP has a range of additional support and service coverage for your product that can be purchased - HP Pavilion a1000 | Warranty and Support Guide: In Home - Page 8
problem, you can receive support by doing the following: Locate your nearest HP Support location via the World Wide Web at: http://www.hp.com/support Contact your authorized HP dealer or Authorized Service provided with/for your HP Product, whether in the form of a hard disk drive-based solution, an - HP Pavilion a1000 | Warranty and Support Guide: In Home - Page 9
other applicable laws and international treaty provisions. You shall not remove any product identification, copyright notices or proprietary restrictions from by this EULA. To the extent the terms of any HP policies or programs for support services conflict with the terms of this EULA, the terms of - HP Pavilion a1000 | Warranty and Support Guide: In Home - Page 10
ISO/IEC Guide 22 and t000, x5000, w1000 series, a1000, t3000, d4000, w5000, m7000 All conforms to the following Product Specifications: Safety: IEC 60950: : 2001 / EN 61000-3-3: 1995 + A1: 2001 GB9254: 1998 FCC Title 47 CFR, Part 15 Class B / ICES-002, issue 2 AS/NZS CISPR 22: 2002 Telecom: TBR - HP Pavilion a1000 | Warranty and Support Guide: In Home - Page 11
WARNING: The PC is heavy; to Part 15 instructions, Changes or modifications not expressly approved by the manufacturer could void the user's authority to operate the equipment. To comply with the limits for an FCC Class B computing device, always use shielded signal cables and the power cord supplied - HP Pavilion a1000 | Warranty and Support Guide: In Home - Page 12
network; this device should be disconnected until the source of the problem can be determined and until it has been repaired. If this is not done, the telephone company may temporarily disconnect your service. • The telephone company may make changes connections of the power utility, telephone lines - HP Pavilion a1000 | Warranty and Support Guide: In Home - Page 13
unplug the PC from its power source and from any telecommunications systems (such as telephone lines), networks, or modems before performing any service procedures. Failure to do so may result in personal injury or equipment damage. Hazardous voltage levels are inside the power supply and modem - HP Pavilion a1000 | Warranty and Support Guide: In Home - Page 14
Upgrading and Servicing Guide may result in hazardous radiation exposure. To prevent direct exposure to laser beam, do not try to open the enclosure of the CD or DVD drives Code, ANSI/NFPA 70, provides information with regard to proper electrical grounding of the mast and supporting structure - HP Pavilion a1000 | Warranty and Support Guide: In Home - Page 15
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Warranty and Support Guide
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1 Year Parts and Labor
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1 Year Technical Telephone Support
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24 Hours a Day, 7 Days a Week
Before contacting HP Customer Support Center, it’s important to have the
following information handy.
Please take a moment to write down your product information for future
reference.
Product Name: ______________________________________________________
Model Number: _____________________________________________________
System or
Product Number: ____________________________________________________
Serial Number: ______________________________________________________
Purchase Date: ______________________________________________________
Operating
System: ____________________________________________________________
Type and
Revision: ___________________________________________________________
Build-ID Number
(Press Ctrl-Alt-S): _____________________________________________________