HP Pavilion a1000 My Pavilion Brochure - Cover

Copyright © 2001, 2005 Hewlett-Packard Development Company,

L.P. Programs and offers in this brochure are subject to change without notice.

Your actual system contents may vary.

Microsoft and Windows are U.S. trademarks of Microsoft Corporation.

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Rev. 52

My HP Pavilion home PC

Get the most out of your new HP Pavilion home PC

Protect your investment

HP Total Care

HP products automatically come with award-

winning HP Total Care support and service

as part of your purchase. But what happens

when this warranty expires? Who will you

talk to about upgrades, technical support,

or repair options? Who will you call if you

need help — 24 hours a day, 7 days a

week?

Don’t worry; HP is always here to

help you. Enjoy the benefits of HP

Total Care.

• HP Help and Support Center — right on

your HP Pavilion desktop.

• 24/7 assistance — online or toll-free over

the phone.

• Prompt service — real-time chat or e-mail

response in under an hour.

• Service plan options designed to meet

your needs — choose the one that’s right

for you.

HP Total Care Extended Service Plans

HP Total Care provides greater peace of

mind. And you’ll save time and money while

getting the most out of your HP investment

when you purchase an HP Total Care

Extended Service Plan

now

. Visit

www.hp.com/go/totalcare

to learn

more about HP Total Care offerings, or to

purchase a plan now call toll free

1-866-234-1377. Our HP Total Care

advisors will help you select the service

option just right for you. In Canada,

visit

www.hp.ca/go/totalcare

or call

1-877-231-4351.

Benefits and options include:

• Up to a three-year parts and labor

warranty.

• 24/7 technical assistance with

installation, product configuration, setup,

and problem solving.

• Express repair options** including door-

to-door product pickup and delivery,

freight paid by HP.

• HP’s Accidental Damage Protection for

up to three years of coverage for spills,

drops, falls, collisions, electrical surges,

LCD screen damage, and other

inconvenient and unavoidable

accidents.**

HP House Call

With HP House Call you get the support

you need over the Web, by phone, or in

person. You can chat one-on-one with an

HP technician online. Or you can call and

have an HP technician walk you through a

repair by phone. Or if you still need help,

an HP technician can come right to your

home to service your PC.* HP House Call

has you covered.

To purchase, or to find out more about HP

House Call, please contact HP by calling:

1-866-234-1377

*HP House Call is a for-fee service. HP House Call need will be determined by an HP support representative. Customer may

be required to run system self-test programs or correct reported faults upon telephone advice. HP House Call services are

provided only if the issue cannot be corrected remotely. HP House Call service not available for HP Media Center PC or

customized (made to customer order) PC products. HP House Call is not available for notebook PCs. HP House Call is not

available in Canada.

**Limitations may apply based on geographical location or type of damage. Door-to-door product pickup and Accidental

Damage Protection not available in Canada.

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