HP Pavilion a1600 PC Troubleshooting and Maintenance Guide
HP Pavilion a1600 - Desktop PC Manual
View all HP Pavilion a1600 manuals
Add to My Manuals
Save this manual to your list of manuals |
HP Pavilion a1600 manual content summary:
- HP Pavilion a1600 | PC Troubleshooting and Maintenance Guide - Page 1
PC Troubleshooting and Maintenance Guide - HP Pavilion a1600 | PC Troubleshooting and Maintenance Guide - Page 2
software on equipment that is not furnished by HP. This document contains proprietary information that is protected by copyright. No part . Microsoft and Windows are U.S. registered trademarks of Microsoft Corporation. HP supports lawful use of technology and does not endorse or encourage the use - HP Pavilion a1600 | PC Troubleshooting and Maintenance Guide - Page 3
of Contents PC Maintenance 1 Troubleshooting PC Problems 4 Audio ...4 Video ...5 CD and DVD Drives 5 Display (Monitor 7 Hard Disk Drive 8 Hardware Installation 8 Internet Access 9 Keyboard and Mouse 11 Power...12 Performance 13 Miscellaneous 14 PC Troubleshooting and Maintenance Guide - HP Pavilion a1600 | PC Troubleshooting and Maintenance Guide - Page 4
Repairing Software Problems 15 Software Repair Overview 15 Restarting Your PC 15 Turning Off Your PC 15 Updating Drivers 16 Microsoft System Restore 16 Application and Driver Recovery 16 System Recovery Overview 17 Creating System Recovery Discs 18 Creating a Recovery Tools CD 18 Running - HP Pavilion a1600 | PC Troubleshooting and Maintenance Guide - Page 5
tasks you can perform to help ensure the trouble-free operation of your PC, and to ease the recovery of important information on your PC should problems arise in the future. Creating Data Backup Discs You can use the CD or DVD burning software included on your PC to create backup discs of important - HP Pavilion a1600 | PC Troubleshooting and Maintenance Guide - Page 6
Log on to Windows. When the Desktop message appears, click Yes to PC. Understanding Hard Disk Drive Space HP PCs with the Windows XP operating system preinstalled may appear to have a hard disk drive smaller than what is stated in the product specifications PC Troubleshooting and Maintenance Guide - HP Pavilion a1600 | PC Troubleshooting and Maintenance Guide - Page 7
Review the Start menu • Set to launch only needed applications. Clean the PC, monitor, keyboard, and mouse • For detailed cleaning instructions, go to http://www.hp.com/ support select Create a Restore Point (See "Microsoft System Restore" on page 16.) PC Troubleshooting and Maintenance Guide 3 - HP Pavilion a1600 | PC Troubleshooting and Maintenance Guide - Page 8
Troubleshooting PC Problems This section contains a series of tables that describe possible solutions to problems that may occur when using your PC. Each table contains: • Symptoms that describe the sign or warning message for the type of problem. • Possible solutions that describe what you should - HP Pavilion a1600 | PC Troubleshooting and Maintenance Guide - Page 9
. Turn on your PC, and press the Eject button nearest the drive to open the tray. If you suspect a problem with the actual Eject button: 1 Click Start and then My Computer. 2 Right-click the CD or DVD drive you want to open. 3 Select Eject from the menu. PC Troubleshooting and Maintenance Guide 5 - HP Pavilion a1600 | PC Troubleshooting and Maintenance Guide - Page 10
centered in the tray. Verify that you are using the correct disc type (media all software PC, but you cannot create a music DVD to be played in a home CD player. Convert .mp3 or .wma audio files to .wav or .cda music files before burning them to a disc. 6 PC Troubleshooting and Maintenance Guide - HP Pavilion a1600 | PC Troubleshooting and Maintenance Guide - Page 11
solution Screen is blank, and monitor power light is not lit. Reconnect the power plug on the back of the monitor desktop, and then select Properties. 2 Select the Settings tab. 3 Drag the Screen Resolution slider to adjust the resolution as needed. PC Troubleshooting and Maintenance Guide - HP Pavilion a1600 | PC Troubleshooting and Maintenance Guide - Page 12
the keyboard to open the Help and Support Center, or refer to the Warranty and Support Guide to contact Support for replacement details. Hardware Installation Symptom Possible solution A new device is not recognized as part of the system. Install the device driver from the CD provided with the - HP Pavilion a1600 | PC Troubleshooting and Maintenance Guide - Page 13
the onscreen instructions in the device troubleshooter wizard. 10 Restart the PC. Click Start, click Turn Off Computer, and then click Restart. Internet Access Symptom Possible solution I cannot connect to the Internet. Verify Internet settings, or contact your Internet Service Provider (ISP - HP Pavilion a1600 | PC Troubleshooting and Maintenance Guide - Page 14
the Device usage area, verify the modem is enabled. 7 If there are further problems, click the Troubleshoot button, and follow the onscreen instructions. Note that Web pages do not always load as quickly as files stored on your PC. Web pages may also load slowly if there is a high demand for the Web - HP Pavilion a1600 | PC Troubleshooting and Maintenance Guide - Page 15
by using the mouse, reconnect the keyboard to the back of your PC, and then turn on your PC. Press the Help ? button on the keyboard to open the Help and Support Center, or refer to the Warranty and Support Guide to contact Support for replacement details. Keyboard Print button does not work. Use - HP Pavilion a1600 | PC Troubleshooting and Maintenance Guide - Page 16
your PC to its original state. Refer to the Upgrading and Servicing Guide for instructions. Press the Help ? button on the keyboard to open the Help and Support Center, or refer to the Warranty and Support Guide to contact Support for replacement details. Reseat drive power, data, and power supply - HP Pavilion a1600 | PC Troubleshooting and Maintenance Guide - Page 17
Power (continued) Symptom PC date and time display Control Panel. If the problem persists, replace the battery. See the Upgrading and Servicing Guide for replacement instructions. Performance Symptom Applications and . Follow the onscreen instructions. PC Troubleshooting and Maintenance Guide 13 - HP Pavilion a1600 | PC Troubleshooting and Maintenance Guide - Page 18
inserted into the correct slot. Inspect the ends of the memory cards for dirt or material closing a hole or spoiling a metal contact. Clean the contacts with a lint-free cloth and small amounts of isopropyl alcohol. Replace the memory card if necessary. 14 PC Troubleshooting and Maintenance Guide - HP Pavilion a1600 | PC Troubleshooting and Maintenance Guide - Page 19
methods to fix your PC if you are experiencing software problems. Detailed instructions about each method are in the sections that follow. You must perform the procedures in the order listed here. • Restarting your PC • Turning off your PC • Updating drivers • Microsoft System Restore • Application - HP Pavilion a1600 | PC Troubleshooting and Maintenance Guide - Page 20
instructions. For more information about software restore points: 1 Click Start. 2 Click Help and Support. The Help and Support Center displays. 3 Type system restore into the Search box, and then click Search. Application and Driver Recovery If an individual factory-installed driver or software - HP Pavilion a1600 | PC Troubleshooting and Maintenance Guide - Page 21
PC accessory box, and software programs you installed since your purchase. NOTE: If your PC has a blank or corrupted hard disk drive, you will see only the Full System Recovery option. NOTE: If your PC includes an HP Personal Media in the next section. PC Troubleshooting and Maintenance Guide 17 - HP Pavilion a1600 | PC Troubleshooting and Maintenance Guide - Page 22
system and software program files that were originally installed on your PC at the factory. You PC Help & Tools. 4 Click HP PC Recovery Tools CD. The tools window appears. 5 Follow the onscreen instructions. Store the Recovery Tools CD in a safe place. 18 PC Troubleshooting and Maintenance Guide - HP Pavilion a1600 | PC Troubleshooting and Maintenance Guide - Page 23
Recovery from the Hard Disk Drive Choose one of the following procedures to reinstall the software from the recovery image on your hard disk drive: • Starting System Recovery if the PC is responding • Starting System Recovery if the PC is not responding PC Troubleshooting and Maintenance Guide 19 - HP Pavilion a1600 | PC Troubleshooting and Maintenance Guide - Page 24
purchase. Be sure to back up any data that you want to keep onto a removable disc. 6 Complete the PC startup, finish the registration process, and wait until you see the desktop. Then, turn off the PC, reconnect all peripheral devices, and turn on the PC. 20 PC Troubleshooting and Maintenance Guide - HP Pavilion a1600 | PC Troubleshooting and Maintenance Guide - Page 25
PC Troubleshooting and Maintenance Guide 21 - HP Pavilion a1600 | PC Troubleshooting and Maintenance Guide - Page 26
Printed in
PC Troubleshooting and Maintenance Guide