HP Pavilion a6000 Limited Warranty and Support Guide (Refurbished Desktops)
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- HP Pavilion a6000 | Limited Warranty and Support Guide (Refurbished Desktops) - Page 1
Limited Warranty and Support Guide Before contacting the HP Customer Care Center, it's important to have the following Build Number) can be viewed through the Help and Support Center. Click the Windows Start Button, Help and Support, then click System Information. Model Number System (Product) - HP Pavilion a6000 | Limited Warranty and Support Guide (Refurbished Desktops) - Page 2
HP Pavilion desktop Computers, HP Pavilion Media Center Computers, HP Digital Entertainment Center, HP Displays, and HP Notebook Consumer products. Hardware Limited Warranty HP Product Duration Hardware 90-day limited warranty Software 90-day technical support General Terms This HP - HP Pavilion a6000 | Limited Warranty and Support Guide (Refurbished Desktops) - Page 3
, or (iii) your own installation of end-user replaceable HP or HP approved parts if available for your product in the servicing country/region. YOU SHOULD MAKE PERIODIC BACKUP COPIES OF THE DATA STORED ON YOUR HARD DRIVE OR OTHER STORAGE DEVICES AS A PRECAUTION AGAINST POSSIBLE FAILURES, ALTERATION - HP Pavilion a6000 | Limited Warranty and Support Guide (Refurbished Desktops) - Page 4
identifies that the problem can be fixed using one of these parts, a replaceable part can be sent directly to you. Once the part arrives, replace the defective part pursuant to the provided instructions and documentation. If further assistance is required, call the HP Technical Support Center and - HP Pavilion a6000 | Limited Warranty and Support Guide (Refurbished Desktops) - Page 5
to the HP Web site at: http://www.hp.com/support HP may, at its sole discretion, determine if on-site warranty service is required. For example, in many cases, the defect can be fixed by the use of a Customer Self Repair (CSR) part that you are required to replace yourself based on instructions and - HP Pavilion a6000 | Limited Warranty and Support Guide (Refurbished Desktops) - Page 6
in the product documentation do not solve the problem, you can receive support by doing the following: Locate your nearest HP Support location via the World Wide Web at: http://www.hp.com/support Contact your authorized HP dealer or Authorized Service Provider and be sure to have the following - HP Pavilion a6000 | Limited Warranty and Support Guide (Refurbished Desktops) - Page 7
the Software Product. You may load the Software Product into Your Computer's temporary memory (RAM) for purposes of using the Software Product. b. Storage. You may copy the Software Product into the local memory or storage device of the HP Product. c. Copying. You may make archival or back-up copies - HP Pavilion a6000 | Limited Warranty and Support Guide (Refurbished Desktops) - Page 8
reverse engineer, decompile, or disassemble the Software Product, except and Computer Software, Computer Software Documentation, and Technical Data for Commercial Items are licensed to the U.S. Government under HP the terms of any HP policies or programs for support services conflict with the terms of - HP Pavilion a6000 | Limited Warranty and Support Guide (Refurbished Desktops) - Page 9
computer a000, a1000, a5000 d1000, d4000 t000, t3000 m000, m1000, m5000, m7000, m8000 S0000, SR1000, SR5000, SA4000, s3000, s7000, w1000, w5000 x5000, z500, IQ700, series 1995 + A1: 2001 GB9254: 1998 FCC Title 47 CFR, Part 15 Class B / ICES-002, issue 2 AS/NZS CISPR 22: 2004 Telecom: TBR 21: 1998, - HP Pavilion a6000 | Limited Warranty and Support Guide (Refurbished Desktops) - Page 10
the dealer or an experienced radio/TV technician for help. The system RFI and Radiated Immunity tests were conducted with supported peripheral devices and shielded cables, such for an FCC Class B computing device, always use shielded signal cables and the power cord supplied with this unit. 10 - HP Pavilion a6000 | Limited Warranty and Support Guide (Refurbished Desktops) - Page 11
Part service to report the problem to the manufacturer, or an authorized agent. Refer to "Where to Get Help" in this document for contact information. Statement of Fax Branding The Consumer Protection Act of 1991 makes it unlawful for any person to use a computer of the power utility, - HP Pavilion a6000 | Limited Warranty and Support Guide (Refurbished Desktops) - Page 12
networks, or modems before performing any service procedures. Failure to do so may result in personal injury or equipment damage. Hazardous voltage levels are inside the power supply and modem of this product. Lithium Battery Caution WARNING: The computer uses a lithium battery, type CR2032. There - HP Pavilion a6000 | Limited Warranty and Support Guide (Refurbished Desktops) - Page 13
and power line surges. WARNING: Use of controls, adjustments, or performance procedures other than those specified in the Upgrading and Servicing Guide may result in hazardous radiation exposure. To prevent direct exposure to laser beam, do not try to open the enclosure of the CD or DVD drives - HP Pavilion a6000 | Limited Warranty and Support Guide (Refurbished Desktops) - Page 14
computer. Click the Windows Start Button, All Programs, PC Help & Tools, and then click Hardware Diagnostic Tools. 4 HP Technical Support Web site. Go to: http://www.hp.com/support for product information, driver updates, troubleshooting, and much more. 5 If you have not solved the problem, call HP - HP Pavilion a6000 | Limited Warranty and Support Guide (Refurbished Desktops) - Page 15
friendly, and effective expert advice for all your HP products. If you have a question or if a problem arises, we offer extensive service and support options around the clock to better handle your needs. Go to your computer's Help and Support Center for the fastest resolutions. For more information - HP Pavilion a6000 | Limited Warranty and Support Guide (Refurbished Desktops) - Page 16
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HP
refurbished
Limited Warranty and Support Guide
Before contacting the HP Customer Care Center, it’s important to have the following information
handy.
Please take a moment to write down your product information for future reference.
The first four items on the list (Model Number, Product Number, Serial Number, and
Software Build Number) can be viewed through the Help and Support Center. Click the
Windows Start Button
,
Help and Support
, then click
System Information
.
Model Number: ____________________________________________________________________
System (Product) Number: ___________________________________________________________
Serial Number: _____________________________________________________________________
Software Build Number: _____________________________________________________________
Operating System: __________________________________________________________________
Purchase Date: _____________________________________________________________________