HP Pavilion dm1-4200 HP Pavilion dm1 Entertainment PC - Maintenance and Servic
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- HP Pavilion dm1-4200 | HP Pavilion dm1 Entertainment PC - Maintenance and Servic - Page 1
HP Pavilion dm1 Entertainment PC Maintenance and Service Guide - HP Pavilion dm1-4200 | HP Pavilion dm1 Entertainment PC - Maintenance and Servic - Page 2
2011, 2012 Hewlett-Packard Development Company, L.P. AMD, the AMD Arrow logo, and combinations thereof, are HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. HP - HP Pavilion dm1-4200 | HP Pavilion dm1 Entertainment PC - Maintenance and Servic - Page 3
Safety warning notice WARNING! To reduce the possibility of heat-related injuries or of overheating the device, do not place the device directly on your lap or obstruct the device air vents. Use the device only on a hard, flat surface. Do not allow another hard surface, such as an adjoining optional - HP Pavilion dm1-4200 | HP Pavilion dm1 Entertainment PC - Maintenance and Servic - Page 4
iv Safety warning notice - HP Pavilion dm1-4200 | HP Pavilion dm1 Entertainment PC - Maintenance and Servic - Page 5
...9 Keys ...11 Lights ...12 TouchPad ...13 Front ...13 Left side ...14 Right side ...15 Bottom ...16 3 Illustrated parts catalog ...17 Service label ...17 Computer major components ...19 Display assembly subcomponents ...25 Mass storage devices ...27 Miscellaneous parts ...28 Sequential part number - HP Pavilion dm1-4200 | HP Pavilion dm1 Entertainment PC - Maintenance and Servic - Page 6
Component replacement procedures 42 Service label ...42 Computer feet ...43 Battery ...44 SIM (select models only 45 Display panel ...46 Webcamera module ...47 WLAN module ...48 WWAN module (select models - HP Pavilion dm1-4200 | HP Pavilion dm1 Entertainment PC - Maintenance and Servic - Page 7
specific files ...94 Restoring specific files using Windows Backup and Restore 94 Recovering the original system using HP Recovery Manager 94 What you need to know 95 Recovering using HP Recovery partition (select models only 95 Recovering using the recovery media 96 Changing the computer boot - HP Pavilion dm1-4200 | HP Pavilion dm1 Entertainment PC - Maintenance and Servic - Page 8
viii - HP Pavilion dm1-4200 | HP Pavilion dm1 Entertainment PC - Maintenance and Servic - Page 9
an AMD® processor HP Pavilion dm1 Entertainment PC √ AMD E2-1800 (1.7-GHz processor (1.0-MB L2 √ cache, 1333-MHz, dual core, 18W) AMD E1- AMD E-1800 1.7-GHz processor AMD Radeon™ HD 7310 series discrete-class √ graphics on computer models equipped with an AMD E1200 1.4-GHz processor AMD - HP Pavilion dm1-4200 | HP Pavilion dm1 Entertainment PC - Maintenance and Servic - Page 10
E-1800 1.30-GHz processor) DDR3 1066-MHz single channel support (automatic √ downgrade to 1066-MHz on computer models equipped with an AMD E-1200 processor) Supports up to 8192 GB of system RAM √ Supports the following configurations: √ ● 8192-MB total system memory (4096×2; only on a 64-bit - HP Pavilion dm1-4200 | HP Pavilion dm1 Entertainment PC - Maintenance and Servic - Page 11
Multi DoubleLayer Drive ● DVD±RW Super Multi Double-Layer Drive Audio and video Single digital microphone √ Beats Audio with Beats logo (support Beats hotkey √ [fn+b]) Two integrated stereo speakers √ HP TrueVision high-definition webcam (fixed, no tilt, √ 1280×800 by 30 frames per second - HP Pavilion dm1-4200 | HP Pavilion dm1 Entertainment PC - Maintenance and Servic - Page 12
HS support) combo ● Broadcom BCM94313HMGBLP1 802.11 b/g/n 1x1 combo HMC Supports the following WLAN formats for computers √ equipped with an AMD processor ) Supports the HP hs2340 HSPA+ Mobile Broadband √ Module Push-push insertion/removal √ HP Multi-Format Digital Media Reader supports the - HP Pavilion dm1-4200 | HP Pavilion dm1 Entertainment PC - Maintenance and Servic - Page 13
) TouchPad with multi-touch gestures √ Taps enabled as default √ Power requirements Supports the following HP Smart AC adapters: √ ● 65-W PFC RC V EM 3-wire HP Smart AC adapter (for use only in India) ● 65-W PFC RC V 3-wire HP Smart AC adapter (for use in all countries and regions except - HP Pavilion dm1-4200 | HP Pavilion dm1 Entertainment PC - Maintenance and Servic - Page 14
Category Serviceability Description Preinstalled: ● 2-GB memory) ● SUSE Linux (select models only) (Does not support Energy Star, WWAN/GPS, QuickWeb, BD playback, or wireless card) WLAN module Computer models equipped with an AMD® processor √ Computer models equipped with an Intel® processor - HP Pavilion dm1-4200 | HP Pavilion dm1 Entertainment PC - Maintenance and Servic - Page 15
2 External component identification Display Item (1) (2) (3) (4) Component Description Internal display switch Turns off the display or initiates Sleep if the display is closed while the power is on. NOTE: The display switch is not visible from the outside of the computer. WLAN antennas (2)* - HP Pavilion dm1-4200 | HP Pavilion dm1 Entertainment PC - Maintenance and Servic - Page 16
, refer to the section of the Regulatory, Safety and Environmental Notices that applies to your country or region. These notices are located in Help and Support. 8 Chapter 2 External component identification - HP Pavilion dm1-4200 | HP Pavilion dm1 Entertainment PC - Maintenance and Servic - Page 17
Buttons Buttons 9 - HP Pavilion dm1-4200 | HP Pavilion dm1 Entertainment PC - Maintenance and Servic - Page 18
the loss of unsaved information. To learn more about your power settings, select Start > Control Panel > System and Security > Power Options, or refer to the HP Notebook Reference Guide. Opens QuickWeb (select models only). ● When the computer is off or in Hibernation, press the button to open - HP Pavilion dm1-4200 | HP Pavilion dm1 Entertainment PC - Maintenance and Servic - Page 19
Keys Item (1) (2) (3) (4) (5) Component esc key fn key Windows logo key Windows applications key Action keys Description Displays system information when pressed in combination with the fn key. Displays system information when pressed in combination with the esc key. Displays the Windows Start - HP Pavilion dm1-4200 | HP Pavilion dm1 Entertainment PC - Maintenance and Servic - Page 20
Lights Item (1) (2) (3) (4) (5) Component Power light Mute light Wireless light Caps lock light TouchPad light Description ● White: The computer is on. ● Blinking white: The computer is in the Sleep state. ● Off: The computer is off or in Hibernation. ● Amber: Computer sound is off. ● Off: - HP Pavilion dm1-4200 | HP Pavilion dm1 Entertainment PC - Maintenance and Servic - Page 21
TouchPad Item (1) (2) (3) (4) (5) Front Component TouchPad light TouchPad on/off button TouchPad zone Left TouchPad button Right TouchPad button Component Speakers (2) Description ● On: The TouchPad is off. ● Off: The TouchPad is on. Turns the TouchPad on and off. Quickly double-tap the TouchPad - HP Pavilion dm1-4200 | HP Pavilion dm1 Entertainment PC - Maintenance and Servic - Page 22
during routine operation. ● Blinking white: The hard drive is being accessed. ● Amber: HP 3D DriveGuard has temporarily parked the hard drive. NOTE: For information on HP 3D DriveGuard, refer to the HP Notebook Reference Guide. Connects an optional video or audio device, such as a high-definition - HP Pavilion dm1-4200 | HP Pavilion dm1 Entertainment PC - Maintenance and Servic - Page 23
Media Slot Audio-out (headphone) jack Audio-in (microphone) jack USB 2.0 ports (2) External monitor port RJ-45 (network) jack Description Supports the following digital card formats: ● MultiMediaCard ● SD Card ● Secure Digital High-Capacity (SDHC) Card ● Secure Digital Extended Capacity (SDxC) Card - HP Pavilion dm1-4200 | HP Pavilion dm1 Entertainment PC - Maintenance and Servic - Page 24
Bottom Item (1) (2) (3) (4) (5) Component Battery bay SIM slot (select models only) Battery/service door latch Vent Service door Description Holds the battery. Supports a wireless subscriber identity module (SIM). The SIM slot is located inside the battery bay. Releases the battery from the - HP Pavilion dm1-4200 | HP Pavilion dm1 Entertainment PC - Maintenance and Servic - Page 25
Illustrated parts catalog Service label When ordering parts or requesting information, provide the computer serial number and model description provided on the service label. Item (1) Description Product name Function This is the product name affixed to the front of the computer. Service label 17 - HP Pavilion dm1-4200 | HP Pavilion dm1 Entertainment PC - Maintenance and Servic - Page 26
components. The part number helps a service technician to determine what components and parts are needed. This number describes the duration of the warranty period for the computer. This is the alphanumeric identifier used to locate documents, drivers, and support for the computer. 18 Chapter - HP Pavilion dm1-4200 | HP Pavilion dm1 Entertainment PC - Maintenance and Servic - Page 27
Computer major components Computer major components 19 - HP Pavilion dm1-4200 | HP Pavilion dm1 Entertainment PC - Maintenance and Servic - Page 28
in France 659500-051 For use in Germany 659500-041 For use in Greece 659500-DJ1 For use in Hungary 659500-211 For use in India 659500-D61 For use in Israel 659500-BB1 For use in Italy 659500-061 For use in Japan 659500-291 For use in Latin America - HP Pavilion dm1-4200 | HP Pavilion dm1 Entertainment PC - Maintenance and Servic - Page 29
use in Denmark, Finland, and Norway For use in France For use in Germany For use in Greece For use in Hungary For use in India For use in Israel For use in Italy For use in Japan For use in Latin America For use in the Netherlands For use in - HP Pavilion dm1-4200 | HP Pavilion dm1 Entertainment PC - Maintenance and Servic - Page 30
number For use in Hungary 677713-211 For use in India 677713-D61 For use in Israel 677713-BB1 For use the United States 677713-001 For Alexandre Herchcovitch Special Edition computer models equipped with an AMD processor For use in Brazil 683100-201 For use in Canada 683100-121 For use - HP Pavilion dm1-4200 | HP Pavilion dm1 Entertainment PC - Maintenance and Servic - Page 31
latch) In charcoal finish for use only with computers equipped with an AMD processor In charcoal finish for use only with computers equipped with an Memory modules (2, PC3, 10600, 1333-MHz): 4 GB 2 GB HP hs2340 HSPA+ Mobile Broadband Module WWAN module Spare part number 659508-001 664993 - HP Pavilion dm1-4200 | HP Pavilion dm1 Entertainment PC - Maintenance and Servic - Page 32
wireless LAN + Bluetooth (BT 4.0 + HS support) combo 636672-001 Hard drive (does not 001 For use only with computer models equipped with an AMD processor and with WWAN capability: 640-GB, 5400-rpm for more Hard Drive Hardware Kit information. Service door (includes two rubber feet and shielding - HP Pavilion dm1-4200 | HP Pavilion dm1 Entertainment PC - Maintenance and Servic - Page 33
Display assembly subcomponents Item (1) (2) (3a) (3b) (4) Component Display bezel Display bezel for Alexandre Herchcovitch Special Edition computer models Webcamera module Display Hinge Kit,includes: Left and right hinges Left and right hinge brackets Display panel: Spare part number 659497-001 - HP Pavilion dm1-4200 | HP Pavilion dm1 Entertainment PC - Maintenance and Servic - Page 34
Item (5) (6) (7) Component Spare part number 11.6-in, LED, HD, BrightView SVA display panel for use only with computer models equipped with an AMD processor 668353-001 11.6-in, LED, BrightView SVA display panel 659506-001 Display Cable Kit (includes display panel cable and webcamera module - HP Pavilion dm1-4200 | HP Pavilion dm1 Entertainment PC - Maintenance and Servic - Page 35
-rpm, SATA, 7.0-mm 634925-001 320-GB, 7200-rpm, SATA, 7.0-mm 634862-002 and 641672-001 For use only with computer models equipped with an AMD processor and with WWAN capability: 640-GB, 5400-rpm, SATA, 7.0-mm 669300-001 500-GB, 5400-rpm, SATA, 7.0-mm 669299-001 160-GB solid-state - HP Pavilion dm1-4200 | HP Pavilion dm1 Entertainment PC - Maintenance and Servic - Page 36
-Layer Drive 659941-001 DVD±RW and CD-RW Super Multi Double-Layer Combo Drive 659940-001 Miscellaneous parts Component HP Smart AC adapter: 65-W PFC RC V EM 3-wire HP Smart AC adapter (for use only in India) 65-W PFC RC V 3-wire HP Smart AC adapter (for use in all countries and regions except - HP Pavilion dm1-4200 | HP Pavilion dm1 Entertainment PC - Maintenance and Servic - Page 37
or screws; SATA, 7.0-mm) (for use only with computer models equipped with an AMD processor) HP Smart AC Adapter RC V 3-wire (for use in all countries and regions except India) HP Smart AC Adapter RC V EM 3-wire (for use only in India) 2-GB memory module (PC3, 10600, 1333-MHz) 4-GB memory module (PC3 - HP Pavilion dm1-4200 | HP Pavilion dm1 Entertainment PC - Maintenance and Servic - Page 38
-251 659500-271 Description HP hs2340 HSPA+ Mobile Broadband Module (for use only with computer models equipped with an AMD processor) 320-GB, mm) Broadcom 802.11 2×2 b/g/n wireless LAN + Bluetooth (BT 4.0 + HS support) combo (for use only with computer models equipped with an Intel processor) 320- - HP Pavilion dm1-4200 | HP Pavilion dm1 Entertainment PC - Maintenance and Servic - Page 39
(includes keyboard cable) Keyboard in charcoal finish for use in Switzerland (includes keyboard cable) Keyboard in charcoal finish for use in India (includes keyboard cable) Keyboard in charcoal finish for use in Denmark, Finland, and Norway (includes keyboard cable) Keyboard in charcoal finish - HP Pavilion dm1-4200 | HP Pavilion dm1 Entertainment PC - Maintenance and Servic - Page 40
ash black for use in India (includes keyboard cable) Service door in ash black (includes two rubber feet and shielding) 11.6-in, LED, BrightView SVA display panel Screw Kit Speaker Kit (includes left and right speakers and cable) System board for use only with computer models equipped with an AMD - HP Pavilion dm1-4200 | HP Pavilion dm1 Entertainment PC - Maintenance and Servic - Page 41
GB, 5400-rpm hard drive for use only with computer models equipped with an AMD processor and with WWAN capability (does not include bracket, connector cable, isolators, or in ash black for use with computer models equipped with an AMD processor and with WLAN and WWAN capability (includes WLAN antenna - HP Pavilion dm1-4200 | HP Pavilion dm1 Entertainment PC - Maintenance and Servic - Page 42
in Switzerland (includes keyboard cable) Keyboard in ruby red finish for use in India (includes keyboard cable) Keyboard in ruby red finish for use in Denmark, cables and transceivers) Service door for Alexandre Herchcovitch Special Edition computer models equipped with an AMD processor (includes - HP Pavilion dm1-4200 | HP Pavilion dm1 Entertainment PC - Maintenance and Servic - Page 43
with Alexandre Herchcovitch Special Edition computer models (includes display lid switch magnet) System board for use only with computer models equipped with an AMD E2-1800 processor (includes processor and replacement thermal material) System board for use only with computer models equipped with an - HP Pavilion dm1-4200 | HP Pavilion dm1 Entertainment PC - Maintenance and Servic - Page 44
36 Chapter 3 Illustrated parts catalog - HP Pavilion dm1-4200 | HP Pavilion dm1 Entertainment PC - Maintenance and Servic - Page 45
plastic parts. Use care when handling the plastic parts. Apply pressure only at the points designated in the maintenance instructions. Cables and connectors CAUTION: When servicing the computer, be sure that cables are placed in their proper locations during the reassembly process. Improper cable - HP Pavilion dm1-4200 | HP Pavilion dm1 Entertainment PC - Maintenance and Servic - Page 46
Drive handling CAUTION: Drives are fragile components that must be handled with care. To prevent damage to the computer, damage to a drive, or loss of information, observe these precautions: Before removing or inserting a hard drive, shut down the computer. If you are unsure whether the computer is - HP Pavilion dm1-4200 | HP Pavilion dm1 Entertainment PC - Maintenance and Servic - Page 47
. ● Use a wrist strap connected to a properly grounded work surface and use properly grounded tools and equipment. ● Use conductive field service tools, such as cutters, screwdrivers, and vacuums. ● When fixtures must directly contact dissipative surfaces, use fixtures made only of staticsafe - HP Pavilion dm1-4200 | HP Pavilion dm1 Entertainment PC - Maintenance and Servic - Page 48
items only at static-free workstations. ● Avoid contact with pins, leads, or circuitry. ● Turn off power and input signals before inserting or removing connectors or test equipment. 40 Chapter 4 Removal and replacement procedures - HP Pavilion dm1-4200 | HP Pavilion dm1 Entertainment PC - Maintenance and Servic - Page 49
with ground cords of one megohm resistance ● Static-dissipative tables or floor mats with hard ties to the ground ● Field service kits ● Static awareness labels ● Material-handling packages ● Nonconductive plastic bags, tubes, or boxes ● Metal tote boxes ● Electrostatic voltage levels and - HP Pavilion dm1-4200 | HP Pavilion dm1 Entertainment PC - Maintenance and Servic - Page 50
When ordering parts or requesting information, provide the computer serial number and model number provided on the service label. The battery must be removed to access the service label. See Battery on page 44 for battery removal procedures. Item (1) (2) (3) Component Product name Serial number - HP Pavilion dm1-4200 | HP Pavilion dm1 Entertainment PC - Maintenance and Servic - Page 51
used to locate documents, drivers, and support for the computer. Computer feet The computer feet are adhesive-backed rubber pads. There are 4 rubber feet that attach to the base enclosure in the locations illustrated below. The feet (1) that attach to the service - HP Pavilion dm1-4200 | HP Pavilion dm1 Entertainment PC - Maintenance and Servic - Page 52
first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer. Remove the battery: 1. Slide the battery/service door latch (1) to release the battery. 2. Pivot the front edge of the battery (2) up and back. 3. Remove the battery from the computer. To insert - HP Pavilion dm1-4200 | HP Pavilion dm1 Entertainment PC - Maintenance and Servic - Page 53
SIM (select models only) NOTE: The SIM is provided by the end-user as a security measure for the WWAN module. The SIM should be removed, placed into a static-dissipative container, and then replaced when the computer is reassembled. Before removing the SIM, follow these steps: 1. Shut down the - HP Pavilion dm1-4200 | HP Pavilion dm1 Entertainment PC - Maintenance and Servic - Page 54
display panel for use only with computer models equipped with an AMD processor 11.6-in, LED, BrightView SVA display panel Spare part number the computer. 4. Remove the battery (see Battery on page 44). 5. Remove the service door (see WLAN module on page 48). Remove the display panel: 1. Turn the - HP Pavilion dm1-4200 | HP Pavilion dm1 Entertainment PC - Maintenance and Servic - Page 55
6. Swing the top edge of the display panel (2) forward until it rests on the keyboard. 7. Detach the adhesive strip (3) that secures the display panel cable to the display panel. 8. Disconnect the display panel cable (4) from the display panel. 9. Remove the display panel. Reverse this procedure to - HP Pavilion dm1-4200 | HP Pavilion dm1 Entertainment PC - Maintenance and Servic - Page 56
b/g/n 1x1 Combo HMC For use only with computer models equipped with an AMD processor: Broadcom 4313 802.11 b/g/n 1×1 WiFi and 2070 Bluetooth 2.1+EDR Broadcom 802.11 2×2 b/g/n wireless LAN + Bluetooth (BT 4.0 + HS support) combo (for use only with computer models equipped with an Intel processor) 802 - HP Pavilion dm1-4200 | HP Pavilion dm1 Entertainment PC - Maintenance and Servic - Page 57
hand, slide the battery/service door latch (1) to release the service door, and at the same time, use the other hand to press down on the service door, and then slide the computer (2). 2. Lift the door to remove it (3).The service door is available. For spare part numbers, see Computer major - HP Pavilion dm1-4200 | HP Pavilion dm1 Entertainment PC - Maintenance and Servic - Page 58
5. Remove the WLAN module by pulling the module away from the slot at an angle (3). NOTE: WLAN modules are designed with a notch (4) to prevent incorrect insertion into the memory module slot. NOTE: If the WLAN antennas are not connected to the terminals on the WLAN module, the protective sleeves - HP Pavilion dm1-4200 | HP Pavilion dm1 Entertainment PC - Maintenance and Servic - Page 59
models equipped with an AMD processor. Description HP hs2340 HSPA+ Mobile Broadband to restore device functionality, and then contact technical support. Before removing the WWAN module, follow these battery (see Battery on page 44). 5. Remove the service door (see WLAN module on page 48). Remove the - HP Pavilion dm1-4200 | HP Pavilion dm1 Entertainment PC - Maintenance and Servic - Page 60
3. Remove the WWAN module by pulling the module away from the slot at an angle (3). NOTE: WWAN modules are designed with a notch (4) to prevent incorrect insertion into the WWAN module slot. NOTE: If the WWAN antennas are not connected to the terminals on the WWAN module, the protective sleeves must - HP Pavilion dm1-4200 | HP Pavilion dm1 Entertainment PC - Maintenance and Servic - Page 61
power cord from the AC outlet and then unplugging the AC adapter from the computer. 4. Remove the battery (see Battery on page 44). 5. Remove the service door (see WLAN module on page 48). Remove the RTC battery: NOTE: Steps 1 and 2 apply to computer models with WWAN capability. See step 3 for RTC - HP Pavilion dm1-4200 | HP Pavilion dm1 Entertainment PC - Maintenance and Servic - Page 62
3. Use a thin, non-conductive tool to remove the RTC battery from the socket on the system board. Reverse this procedure to install the RTC battery on computer models with WWAN capability. When installing the RTC battery, make sure the "+" sign faces up. 54 Chapter 4 Removal and replacement - HP Pavilion dm1-4200 | HP Pavilion dm1 Entertainment PC - Maintenance and Servic - Page 63
-GB, 7200-rpm, SATA, 7.0-mm For use only with computer models equipped with an AMD processor and with WWAN capability: 640-GB, 5400-rpm, SATA, 7.0-mm 500-GB, computer. 4. Remove the battery (see Battery on page 44). 5. Remove the service door (see WLAN module on page 48). Remove the hard drive: 1. - HP Pavilion dm1-4200 | HP Pavilion dm1 Entertainment PC - Maintenance and Servic - Page 64
4. Slide the hard drive (4) up and to left at an angle and out of the hard drive bay. 5. If it is necessary to replace the connector cable (1), the screws (2), the bracket (3), or the isolators (4), remove and replace the components. The bracket, connector cable, isolators, and screws are available - HP Pavilion dm1-4200 | HP Pavilion dm1 Entertainment PC - Maintenance and Servic - Page 65
power cord from the AC outlet and then unplugging the AC adapter from the computer. 4. Remove the battery (see Battery on page 44). 5. Remove the service door (see WLAN module on page 48). Remove the memory module: 1. Spread the retaining tabs (1) on each side of the memory module slot to release - HP Pavilion dm1-4200 | HP Pavilion dm1 Entertainment PC - Maintenance and Servic - Page 66
2. Remove the memory module (2) by pulling it away from the slot at an angle. Computer models equipped with an AMD processor have two memory modules, as shown in the following illustration: Computer models equipped with an Intel processor have one memory module, as shown in - HP Pavilion dm1-4200 | HP Pavilion dm1 Entertainment PC - Maintenance and Servic - Page 67
use in Greece 659500-DJ1 For use in Hungary 659500-211 For use in India 659500-D61 For use in Israel 659500-BB1 For use in Italy 659500-061 use in Greece 659501-DJ1 For use in Hungary 659501-211 For use in India 659501-D61 For use in Israel 659501-BB1 For use in Italy 659501-061 - HP Pavilion dm1-4200 | HP Pavilion dm1 Entertainment PC - Maintenance and Servic - Page 68
use in Hungary 677713-211 For use in Taiwan For use in India 677713-D61 For use in Thailand For use in Israel 677713-BB1 from the computer. 4. Remove the battery (see Battery on page 44). 5. Remove the service door (see WLAN module on page 48). Remove the keyboard: 1. Remove the two rubber - HP Pavilion dm1-4200 | HP Pavilion dm1 Entertainment PC - Maintenance and Servic - Page 69
3. Remove the rear corner covers (3). The rear corner covers are included in the Rubber Kit, spare part number 664996-001. 4. Remove the three Phillips PM2.0×5.7 screws that secure the keyboard to the computer. 5. Rest and secure the computer on its right side. 6. Partially open the computer. - HP Pavilion dm1-4200 | HP Pavilion dm1 Entertainment PC - Maintenance and Servic - Page 70
7. Insert a screwdriver or similar thin tool into the keyboard release opening, and then press on the back of the keyboard until the keyboard disengages from the computer. 8. Turn the computer right-side up with the front toward you. 9. Lift the rear edge of the keyboard (1), and then swing the - HP Pavilion dm1-4200 | HP Pavilion dm1 Entertainment PC - Maintenance and Servic - Page 71
power cord from the AC outlet and then unplugging the AC adapter from the computer. 4. Remove the battery (see Battery on page 44). 5. Remove the service door (see WLAN module on page 48). 6. Remove the rear covers (see Keyboard on page 58). Remove the display assembly subcomponents: 1. Release the - HP Pavilion dm1-4200 | HP Pavilion dm1 Entertainment PC - Maintenance and Servic - Page 72
3. Release the display panel cable (4) from the clip built into the base enclosure. 4. Remove the two Phillips PM2.0×5.7 screws (1) that secure the display assembly to the computer. 64 Chapter 4 Removal and replacement procedures - HP Pavilion dm1-4200 | HP Pavilion dm1 Entertainment PC - Maintenance and Servic - Page 73
5. Remove the display assembly (2). NOTE: See Display panel on page 46 and Webcamera module on page 47 for display bezel, display panel, and webcamera module removal procedures. 6. If it is necessary to replace the hinges: a. Remove the display assembly. b. Remove the display bezel. c. Remove the - HP Pavilion dm1-4200 | HP Pavilion dm1 Entertainment PC - Maintenance and Servic - Page 74
e. Remove the hinges (2). The hinges are available in the Display Hinge Kit, spare part number 659499-001. 7. If it is necessary to replace the display panel cable: a. Remove the display assembly. b. Remove the display bezel. c. Remove the display panel. d. Remove the left display hinge. e. Release - HP Pavilion dm1-4200 | HP Pavilion dm1 Entertainment PC - Maintenance and Servic - Page 75
g. Remove the display panel cable (3). The display panel cable is available in the Display Cable Kit, spare part number 659498-001. 8. If it is necessary to replace the wireless antenna cables and transceivers: a. Remove the display assembly. b. Remove the display bezel. c. Remove the display panel. - HP Pavilion dm1-4200 | HP Pavilion dm1 Entertainment PC - Maintenance and Servic - Page 76
processor In ash black finish for use only with computer models equipped with an AMD processor In ruby red finish for use only with computer models equipped with an AMD processor For use only with Alexandre Herchcovitch Special Edition computer models In charcoal finish for use only with computer - HP Pavilion dm1-4200 | HP Pavilion dm1 Entertainment PC - Maintenance and Servic - Page 77
5. Remove the service door (see WLAN module on page 48). 6. Remove the keyboard (see Keyboard on page 58). 7. Remove the display assembly (see Display assembly on page 63). - HP Pavilion dm1-4200 | HP Pavilion dm1 Entertainment PC - Maintenance and Servic - Page 78
6. Disconnect the following cables from the system board: (1) Power button board cable (2) TouchPad button board cable (3) Speaker cable 7. Remove the four Phillips PM2.5×7.0 screws that secure the top cover to the computer. 8. Lift the rear edge of the top cover (1) until the left and right sides - HP Pavilion dm1-4200 | HP Pavilion dm1 Entertainment PC - Maintenance and Servic - Page 79
AC outlet and then unplugging the AC adapter from the computer. 4. Remove the battery (see Battery on page 44), and then remove the following components: a. Service cover (see WLAN module on page 48) b. Keyboard (see Keyboard on page 58) c. Top cover (see Top cover on page 68) Remove the speakers - HP Pavilion dm1-4200 | HP Pavilion dm1 Entertainment PC - Maintenance and Servic - Page 80
4. Remove the speakers and cables (4). Reverse this procedure to install the speakers. 72 Chapter 4 Removal and replacement procedures - HP Pavilion dm1-4200 | HP Pavilion dm1 Entertainment PC - Maintenance and Servic - Page 81
AC outlet and then unplugging the AC adapter from the computer. 4. Remove the battery (see Battery on page 44), and then remove the following components: a. Service cover (see WLAN module on page 48) b. Keyboard (see Keyboard on page 58) c. Top cover (see Top cover on page 68) Remove the TouchPad - HP Pavilion dm1-4200 | HP Pavilion dm1 Entertainment PC - Maintenance and Servic - Page 82
processor but not WWAN capability (includes replacement thermal material) For use only with computer models equipped with an AMD E1-1200 processor but not WWAN capability (includes replacement thermal material) For use only with computer models equipped with an Intel i3-2367M processor (includes - HP Pavilion dm1-4200 | HP Pavilion dm1 Entertainment PC - Maintenance and Servic - Page 83
7. Disconnect the hard drive connector cable from the system board (see Hard drive on page 55). 8. Remove the keyboard (see Keyboard on page 58). 9. Disconnect the display panel cable from the system board (see Display assembly on page 63). 10. Remove the top cover (see Top cover on page 68). When - HP Pavilion dm1-4200 | HP Pavilion dm1 Entertainment PC - Maintenance and Servic - Page 84
AC outlet and then unplugging the AC adapter from the computer. 4. Remove the battery (see Battery on page 44), and then remove the following components: a. Service cover (see WLAN module on page 48) b. Keyboard (see Keyboard on page 58) c. Top cover (see Top cover on page 68) d. System board (see - HP Pavilion dm1-4200 | HP Pavilion dm1 Entertainment PC - Maintenance and Servic - Page 85
AC outlet and then unplugging the AC adapter from the computer. 4. Remove the battery (see Battery on page 44), and then remove the following components: a. Service cover (see WLAN module on page 48) b. Keyboard (see Keyboard on page 58) c. Top cover (see Top cover on page 68) d. System board (see - HP Pavilion dm1-4200 | HP Pavilion dm1 Entertainment PC - Maintenance and Servic - Page 86
4. Remove the fan (3). Reverse this procedure to install the fan. Heat sink NOTE: The heat sink spare part kit includes replacement thermal material. Description Heat sink for use with all computer models Heat sink for use only with computer models equipped with an Intel processor Spare part - HP Pavilion dm1-4200 | HP Pavilion dm1 Entertainment PC - Maintenance and Servic - Page 87
the battery (see Battery on page 44), and then remove the following components: a. Service cover (see WLAN module on page 48) b. Keyboard (see Keyboard on page 58 thermal material locations on a computer model equipped with an AMD processor and a graphics subsystem with discrete memory. Thermal paste - HP Pavilion dm1-4200 | HP Pavilion dm1 Entertainment PC - Maintenance and Servic - Page 88
Reverse this procedure to install the heat sink. 80 Chapter 4 Removal and replacement procedures - HP Pavilion dm1-4200 | HP Pavilion dm1 Entertainment PC - Maintenance and Servic - Page 89
operating properly. Starting Setup Utility NOTE: An external keyboard or mouse connected to a USB port can be used with Setup Utility only if USB legacy support is enabled. To start Setup Utility, follow these steps: 1. Turn on or restart the computer, and then press esc while the "Press the ESC key - HP Pavilion dm1-4200 | HP Pavilion dm1 Entertainment PC - Maintenance and Servic - Page 90
choose one of the following methods: ● To exit Setup Utility menus without saving your changes, press the esc key, and then follow the on-screen instructions. - or - Use the arrow keys to select Exit > Exit Discarding Changes, and then press enter. ● To save your changes and exit Setup Utility menus - HP Pavilion dm1-4200 | HP Pavilion dm1 Entertainment PC - Maintenance and Servic - Page 91
of the BIOS may be available on the HP Web site. Most BIOS updates on the HP Web site are packaged in compressed files called SoftPaqs. Some download packages contain a file named Readme.txt, which contains information regarding installing and troubleshooting the file. Using Setup Utility 83 - HP Pavilion dm1-4200 | HP Pavilion dm1 Entertainment PC - Maintenance and Servic - Page 92
Sleep or Hibernation. Do not insert, remove, connect, or disconnect any device, cable, or cord. 1. Select Start > Help and Support > Maintain. 2. Follow the on-screen instructions to identify your computer and access the BIOS update you want to download. 3. At the download area, follow these steps - HP Pavilion dm1-4200 | HP Pavilion dm1 Entertainment PC - Maintenance and Servic - Page 93
following the on-screen instructions. NOTE: After a test-This test repeats the start-up test and checks for intermittent problems that the start-up test does not detect. ● Hard disk test-This test test-This test analyzes the condition of the battery. If the battery fails the test, contact HP support - HP Pavilion dm1-4200 | HP Pavilion dm1 Entertainment PC - Maintenance and Servic - Page 94
86 Chapter 5 Setup Utility (BIOS) and System Diagnostics - HP Pavilion dm1-4200 | HP Pavilion dm1 Entertainment PC - Maintenance and Servic - Page 95
6 Specifications Computer specifications Metric U.S. Dimensions Width 29.16 cm 11.48 in Depth 2.15 cm 8.46 in Height (front to back) 2.11 to 3.19 cm 0.83 to 1.26 in Weight With 6-cell battery 1.60 kg 3.53 lb With 3-cell battery 1.46 kg 3.22 lb Input power Operating voltage and - HP Pavilion dm1-4200 | HP Pavilion dm1 Entertainment PC - Maintenance and Servic - Page 96
11.6-inch display specifications Dimensions Height Width Diagonal Number of colors Contrast ratio Brightness Pixel resolution Pitch Format Configuration Backlight Character display Total power consumption Viewing angle Metric U.S. 14.70 cm 25.90 cm 29.50 cm Up to 16.8 million 200:1 (typical) 200 - HP Pavilion dm1-4200 | HP Pavilion dm1 Entertainment PC - Maintenance and Servic - Page 97
*1 GB = 1 billion bytes when referring to hard drive storage capacity. Actual accessible capacity is less. NOTE: Certain restrictions and exclusions apply. Contact technical support for details. *250-GB 9.5 and 7.0 mm 100.4 mm 69.9 mm 110 g SATA 1.1 GB/sec ATA security 1.5 ms 11/13 ms 22 ms 488 - HP Pavilion dm1-4200 | HP Pavilion dm1 Entertainment PC - Maintenance and Servic - Page 98
90 Chapter 6 Specifications - HP Pavilion dm1-4200 | HP Pavilion dm1 Entertainment PC - Maintenance and Servic - Page 99
these recovery tools carefully, and keep them in a safe place. ● HP Recovery Manager examines the computer and determines the required storage capacity for the discs, or you can obtain recovery discs for your computer from the HP website. If you use an external optical drive, it must be connected - HP Pavilion dm1-4200 | HP Pavilion dm1 Entertainment PC - Maintenance and Servic - Page 100
Creation. 3. Follow the on-screen instructions to continue. To recover, see Recovering the original system using HP Recovery Manager on page 94. . For more information about using shadow copies to restore, see Help and Support. Creating a system restore point 1. Select Start > Control Panel > System - HP Pavilion dm1-4200 | HP Pavilion dm1 Entertainment PC - Maintenance and Servic - Page 101
Backing up system and personal information Your computer stores information that is important to you, such as files, emails, and photos, and you will want to keep that information even if you download a virus or the system stops working properly. How completely you are able to recover your files - HP Pavilion dm1-4200 | HP Pavilion dm1 Entertainment PC - Maintenance and Servic - Page 102
software fixes the problems. If uninstalling does not fix the problems, you can Click System Restore, and follow the on-screen instructions. Restoring specific files If files are accidentally deleted from Support for more information. Recovering the original system using HP Recovery Manager HP - HP Pavilion dm1-4200 | HP Pavilion dm1 Entertainment PC - Maintenance and Servic - Page 103
for your system from the HP website. ● The Minimized Image Recovery option is recommended for advanced users only. All hardwarerelated drivers and software are re-installed, 2. Click System Recovery in the HP Recovery Manager window. 3. Follow the on-screen instructions. Restore and recovery 95 - HP Pavilion dm1-4200 | HP Pavilion dm1 Entertainment PC - Maintenance and Servic - Page 104
the computer. NOTE: If the computer does not automatically restart in HP Recovery Manager, change the computer boot order. See Changing the computer the optical drive or the flash drive. 5. Follow the on-screen instructions. Changing the computer boot order To change the boot order for recovery - HP Pavilion dm1-4200 | HP Pavilion dm1 Entertainment PC - Maintenance and Servic - Page 105
8 Power cord set requirements The wide-range input feature of the computer permits it to operate from any line voltage from 100 to 120 volts AC, or from 220 to 240 volts AC. The 3-conductor power cord set included with the computer meets the requirements for use in the country or region where the - HP Pavilion dm1-4200 | HP Pavilion dm1 Entertainment PC - Maintenance and Servic - Page 106
Requirements for specific countries and regions Country/region Argentina Australia Austria Belgium Brazil Canada Chile Denmark Finland France Germany India Israel Italy Japan The Netherlands New Zealand Norway The People's Republic of China Saudi Arabia Singapore South Africa South Korea Sweden - HP Pavilion dm1-4200 | HP Pavilion dm1 Entertainment PC - Maintenance and Servic - Page 107
Country/region Accredited agency Applicable note number The United States UL 2 1. The flexible cord must be Type HO5VV-F, 3-conductor, 0.75-mm² conductor size. Power cord set fittings (appliance coupler and wall plug) must bear the certification mark of the agency responsible for evaluation in - HP Pavilion dm1-4200 | HP Pavilion dm1 Entertainment PC - Maintenance and Servic - Page 108
100 Chapter 8 Power cord set requirements - HP Pavilion dm1-4200 | HP Pavilion dm1 Entertainment PC - Maintenance and Servic - Page 109
dispose of the battery in general household waste. Follow the local laws and regulations in your area for battery disposal. HP encourages customers to recycle used electronic hardware, HP original print cartridges, and rechargeable batteries. For more information about recycling programs, see the - HP Pavilion dm1-4200 | HP Pavilion dm1 Entertainment PC - Maintenance and Servic - Page 110
102 Chapter 9 Recycling - HP Pavilion dm1-4200 | HP Pavilion dm1 Entertainment PC - Maintenance and Servic - Page 111
removal 44 spare part numbers 24, 30, 44 battery bay 16 battery/service door latch 16 Blu-ray ROM DVD±R/RW Super Multi Double-Layer Drive power 10 QuickWeb 10 TouchPad 13 TouchPad on/off 13 C cables, service considerations 37 caps lock light 12 chipset, product description 1 components bottom - HP Pavilion dm1-4200 | HP Pavilion dm1 Entertainment PC - Maintenance and Servic - Page 112
33, 34, 78 hinge removal 65 spare part number 25, 30, 66 HP Recovery Manager 94 J jacks audio-in 15 audio-out 15 headphone 15 microphone 15 32 original system recovery 94 P packaging guidelines 39 plastic parts, service considerations 37 pointing device, product description 5 ports external monitor - HP Pavilion dm1-4200 | HP Pavilion dm1 Entertainment PC - Maintenance and Servic - Page 113
94 HP Recovery serviceability, product description 6 SIM slot 16 SIM, removal 45 solid-state drive, spare part number 24, 27, 32, 33, 35 Speaker Kit, spare part number 32, 71 speakers location 13 removal 71 spare part number 23, 32, 71 specifications computer 87 display 88 hard drive 89 supported - HP Pavilion dm1-4200 | HP Pavilion dm1 Entertainment PC - Maintenance and Servic - Page 114
106 Index - HP Pavilion dm1-4200 | HP Pavilion dm1 Entertainment PC - Maintenance and Servic - Page 115
- HP Pavilion dm1-4200 | HP Pavilion dm1 Entertainment PC - Maintenance and Servic - Page 116
HP Pavilion dm1 Entertainment PC
Maintenance and Service Guide