HP Pavilion dv3-2100 HP Pavilion dv3 Entertainment PC - Maintenance and Servic
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- HP Pavilion dv3-2100 | HP Pavilion dv3 Entertainment PC - Maintenance and Servic - Page 1
HP Pavilion dv3 Entertainment PC Maintenance and Service Guide Document Part Number: 512424-001 April 2009 This guide is a troubleshooting reference used for maintaining and servicing the computer. It provides comprehensive information on identifying computer features, components, and spare parts; - HP Pavilion dv3-2100 | HP Pavilion dv3 Entertainment PC - Maintenance and Servic - Page 2
to change without notice. The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. HP shall not be liable for technical or editorial errors - HP Pavilion dv3-2100 | HP Pavilion dv3 Entertainment PC - Maintenance and Servic - Page 3
Safety warning notice Å WARNING: To reduce the possibility of heat-related injuries or of overheating the computer, do not place the computer directly on your lap or obstruct the computer air vents. Use the computer only on a hard, flat surface. Do not allow another hard surface, such as an - HP Pavilion dv3-2100 | HP Pavilion dv3 Entertainment PC - Maintenance and Servic - Page 4
4-1 Grounding guidelines 4-2 Component replacement procedures 4-5 Serial number 4-5 Computer feet 4-6 Battery 4-6 Hard drive 4-8 Memory module 4-10 WLAN module 4-11 WWAN module 4-15 SIM slot board 4-16 RTC battery 4-18 Optical drive 4-19 Keyboard 4-21 Maintenance and Service Guide iv - HP Pavilion dv3-2100 | HP Pavilion dv3 Entertainment PC - Maintenance and Servic - Page 5
-Layer Drive specifications 6-6 System DMA specifications 6-7 System memory map specifications 6-8 System interrupt specifications 6-8 System I/O address specifications 6-9 7 screw 7-15 Phillips PM2.0×6.0 screw 7-16 Phillips PM2.0×7.0 captive screw 7-17 v Maintenance and Service Guide - HP Pavilion dv3-2100 | HP Pavilion dv3 Entertainment PC - Maintenance and Servic - Page 6
9-1 External monitor 9-2 HDMI 9-3 RJ-45 (network 9-4 Universal Serial Bus 9-4 10 Power cord set requirements Requirements for all countries and regions 10-1 Requirements for specific countries and regions 10-2 11 Recycling Battery 11-1 Display 11-1 Index Maintenance and Service Guide vi - HP Pavilion dv3-2100 | HP Pavilion dv3 Entertainment PC - Maintenance and Servic - Page 7
Product description Category Product Name Processors Chipset Description Discrete graphics subsystem memory HP Pavilion dv3 Entertainment PC 9 Intel® Core™2 Duo processors: 9 ■ T9900 3.06-GHz 9 UMA graphics subsystem memory 9 9 9 9 9 9 Continued Maintenance and Service Guide 1-1 - HP Pavilion dv3-2100 | HP Pavilion dv3 Entertainment PC - Maintenance and Servic - Page 8
accessible/upgradable memory 9 module slots Supports dual-channel memory Supports up to 8 GB of system RAM PC2-6400, 800-MHz, DDR2 Supports the following configurations: ■ 8192-MB -MB total system memory (1024 × 1) UMA graphics subsystem memory 9 9 9 9 Continued Maintenance and Service Guide - HP Pavilion dv3-2100 | HP Pavilion dv3 Entertainment PC - Maintenance and Servic - Page 9
Supports 9.50-mm, 6.35-cm (2.50-inch) hard drives Supports HP ProtectSmart Hard Drive Protection Customer-accessible Serial ATA Supports Integrated subwoofer Supports Microsoft® premium requirements 2 Altec Lansing Pavilion-branded speakers 9 9 9 9 9 Continued Maintenance and Service Guide 1-3 - HP Pavilion dv3-2100 | HP Pavilion dv3 Entertainment PC - Maintenance and Servic - Page 10
supporting Memory Stick (MS), Memory Stick Pro (MSP), MultiMediaCard (MMC), Secure Digital (SD) Memory Card, and xD-Picture Card (XD). Adapter (not included) provides support for mini versions of SD, MMC, and MS Duo UMA graphics subsystem memory 9 9 9 Continued 1-4 Maintenance and Service Guide - HP Pavilion dv3-2100 | HP Pavilion dv3 Entertainment PC - Maintenance and Servic - Page 11
plug support (3-wire plug with ground pin, supports 3-pin DC connector) Battery options: 9 9-cell, 2.55-Ah (83-Wh) Li-ion battery 6-cell, 2.55-Ah (55-Wh) Li-ion battery 6-cell, 2.20-Ah (47-Wh) Li-ion battery UMA graphics subsystem memory 9 9 9 9 Continued Maintenance and Service Guide 1-5 - HP Pavilion dv3-2100 | HP Pavilion dv3 Entertainment PC - Maintenance and Servic - Page 12
(64 and 32 bit) Windows Vista Ultimate (64 bit) End-user replaceable parts: AC adapter Battery (system) Hard drive Memory modules RTC battery Optical drive WLAN module WWAN module Discrete graphics subsystem memory 9 UMA graphics subsystem memory 9 9 9 9 9 1-6 Maintenance and Service Guide - HP Pavilion dv3-2100 | HP Pavilion dv3 Entertainment PC - Maintenance and Servic - Page 13
, refer to the section of the Regulatory, Safety and Environmental Notices that applies to your country or region. These notices are located in Help and Support. Maintenance and Service Guide 2-1 - HP Pavilion dv3-2100 | HP Pavilion dv3 Entertainment PC - Maintenance and Servic - Page 14
only) Allows a fingerprint logon to Windows, instead of a password logon. *This table describes factory settings. For information about changing factory settings, refer to the user guides located in Help and Support. 2-2 Maintenance and Service Guide - HP Pavilion dv3-2100 | HP Pavilion dv3 Entertainment PC - Maintenance and Servic - Page 15
in combination with a function key or the esc key. Displays the Windows Start menu. Turns the keyboard lights on and off when pressed in combination with the fn key (select models only). Displays a system functions when pressed in combination with the fn key. Maintenance and Service Guide 2-3 - HP Pavilion dv3-2100 | HP Pavilion dv3 Entertainment PC - Maintenance and Servic - Page 16
If the computer is not plugged into an external power source, the light stays off until the battery reaches a low battery level. (9) Drive light Blinking: The hard drive or optical drive is being accessed. *The is visible whether the computer is open or closed. 2-4 Maintenance and Service Guide - HP Pavilion dv3-2100 | HP Pavilion dv3 Entertainment PC - Maintenance and Servic - Page 17
: TouchPad is disabled. (2) TouchPad* Moves the pointer and selects or activates items on the screen. (3) Left TouchPad button* Functions like the left button on an external mouse. (4) TouchPad on , select Start > Control Panel > Hardware and Sound > Mouse. Maintenance and Service Guide 2-5 - HP Pavilion dv3-2100 | HP Pavilion dv3 Entertainment PC - Maintenance and Servic - Page 18
computer is not plugged into an external power source, the light stays off until the battery reaches a low battery level. Blinking: The hard drive or optical drive is being accessed. Receives a signal speakers, headphones, ear buds, a headset, or television audio. 2-6 Maintenance and Service Guide - HP Pavilion dv3-2100 | HP Pavilion dv3 Entertainment PC - Maintenance and Servic - Page 19
) jack (7) External monitor port (8) Vent (9) Security cable slot Description Supports an optional ExpressCard/34 module. Supports the following optional digital card formats: Secure Digital (SD) Memory Card, prevent the computer from being mishandled or stolen. Maintenance and Service Guide 2-7 - HP Pavilion dv3-2100 | HP Pavilion dv3 Entertainment PC - Maintenance and Servic - Page 20
power. Connect optional USB devices. Reads optical discs and, on select models, also writes to optical discs. Blinking: The drive is being accessed. 2-8 Maintenance and Service Guide - HP Pavilion dv3-2100 | HP Pavilion dv3 Entertainment PC - Maintenance and Servic - Page 21
Releases the battery from the battery bay. Holds the battery. Holds a wireless LAN module, wireless WAN module (select models only), and the RTC battery. ✎ To prevent an unresponsive system, replace the wireless . Holds the hard drive and the memory module slots. Maintenance and Service Guide 2-9 - HP Pavilion dv3-2100 | HP Pavilion dv3 Entertainment PC - Maintenance and Servic - Page 22
each product. This number provides specific information about the product's hardware components. The part number helps a service technician to determine what components and parts are needed. This is the alphanumeric identifier you use to locate documents, drivers, and support for your computer. This - HP Pavilion dv3-2100 | HP Pavilion dv3 Entertainment PC - Maintenance and Servic - Page 23
Illustrated parts catalog Computer major components 3-2 Maintenance and Service Guide - HP Pavilion dv3-2100 | HP Pavilion dv3 Entertainment PC - Maintenance and Servic - Page 24
-001 Switch cover for use only with computer models with white trim 531818-001 Keyboards (include keyboard cable): Keyboard with backlight (includes backlight cable; available only in black trim): ■ For use ■ For use in the United States 530646-001 Continued Maintenance and Service Guide 3-3 - HP Pavilion dv3-2100 | HP Pavilion dv3 Entertainment PC - Maintenance and Servic - Page 25
Saudi Arabia 530644-171 ■ For use in South Korea 530644-AD1 ■ For use in Thailand 530644-281 Keyboards without backlight with molded finish for use only with computer models with blue trim: ■ For use in For use in the United States 538665-001 Continued 3-4 Maintenance and Service Guide - HP Pavilion dv3-2100 | HP Pavilion dv3 Entertainment PC - Maintenance and Servic - Page 26
Illustrated parts catalog Item Description Spare Part Number Keyboards (Continued): Keyboards without backlight with molded finish for use only with computer models with white trim: Kingdom 539044-031 ■ For use in the United States 539044-001 Continued Maintenance and Service Guide 3-5 - HP Pavilion dv3-2100 | HP Pavilion dv3 Entertainment PC - Maintenance and Servic - Page 27
Illustrated parts catalog Item (4) (5) Description Spare Part Number Keyboards (Continued): Keyboards without backlight with painted finish for use only with computer models with white trim: only with computer models with white trim 531823-001 Continued 3-6 Maintenance and Service Guide - HP Pavilion dv3-2100 | HP Pavilion dv3 Entertainment PC - Maintenance and Servic - Page 28
(includes cable) USB board (includes cable) Power connector and cable System board (includes replacement thermal material): ■ For use only with computer models equipped with graphics subsystems with discrete 572929-001 513599-001 572926-001 532324-001 Continued Maintenance and Service Guide 3-7 - HP Pavilion dv3-2100 | HP Pavilion dv3 Entertainment PC - Maintenance and Servic - Page 29
21) Description Spare Part Number Fan/heat sink assembly (includes replacement thermal material): ■ For use only with computer models equipped with Rubber Feet Kit (not illustrated, includes six rubber feet) 534989-001 Batteries: ■ 9-cell, 83-Wh 530803-001 ■ 6-cell, 55-Wh and Service Guide - HP Pavilion dv3-2100 | HP Pavilion dv3 Entertainment PC - Maintenance and Servic - Page 30
5100 802.11a/b/g WLAN module for use only in Pakistan, Russia, and the Ukraine 482957-001 RTC battery (includes cable and double-sided tape) 531829-001 SIM slot board (includes cable) 531827-001 Memory connector, hard drive bracket, 534990-001 and screws) Maintenance and Service Guide 3-9 - HP Pavilion dv3-2100 | HP Pavilion dv3 Entertainment PC - Maintenance and Servic - Page 31
) 531782-001 (5) Wireless antenna set 537205-001 ✎ Spare part kits are not available for the display bezel and display panel. If these components must be replaced, the entire display assembly must be replaced. 3-10 Maintenance and Service Guide - HP Pavilion dv3-2100 | HP Pavilion dv3 Entertainment PC - Maintenance and Servic - Page 32
-001 531788-001 530783-001 530782-001 531779-001 531778-001 531782-001 531781-001 531785-001 531790-001 538660-001 531796-001 Maintenance and Service Guide 3-11 - HP Pavilion dv3-2100 | HP Pavilion dv3 Entertainment PC - Maintenance and Servic - Page 33
Illustrated parts catalog Plastics Kit Item (1) (2) (3) Description Plastics Kit: ExpressCard slot bezel Hard drive cover (includes three captive screws, secured by C-clips) Wireless module compartment cover Spare part number 531808-001 3-12 Maintenance and Service Guide - HP Pavilion dv3-2100 | HP Pavilion dv3 Entertainment PC - Maintenance and Servic - Page 34
number 573738-001 530797-001 572085-001 530796-001 572084-001 530795-001 530794-001 534990-001 530800-001 530799-001 530798-001 Maintenance and Service Guide 3-13 - HP Pavilion dv3-2100 | HP Pavilion dv3 Entertainment PC - Maintenance and Servic - Page 35
Illustrated parts catalog Miscellaneous parts Description AC adapters 90-W PFC HP Smart Adapter 65-W PFC HP Smart Adapter Power cords: ■ For use in Argentina ■ For use in Australia ■ For use in Brazil ■ 490371-AD1 490371-111 490371-AB1 490371-031 490371-001 531815-001 Maintenance and Service Guide - HP Pavilion dv3-2100 | HP Pavilion dv3 Entertainment PC - Maintenance and Servic - Page 36
490371-AD1 490371-AR1 490371-BB1 490371-D01 490371-D61 504593-001 Description 90-W PFC HP Smart Adapter 65-W PFC HP Smart Adapter Intel WiFi Link 5100 802.11a/b/g/n WLAN module for use in all countries , the United States, and the U.S. Virgin Islands Continued Maintenance and Service Guide 3-15 - HP Pavilion dv3-2100 | HP Pavilion dv3 Entertainment PC - Maintenance and Servic - Page 37
FSB, includes replacement thermal material) Intel Core T9600 2.80-GHz processor (6-MB L2 cache, 1066-MHz FSB, includes replacement thermal material) Intel Core T9550 2.66-GHz processor (6-MB L2 cache, 1066-MHz FSB, includes replacement thermal material) Continued 3-16 Maintenance and Service Guide - HP Pavilion dv3-2100 | HP Pavilion dv3 Entertainment PC - Maintenance and Servic - Page 38
finish for use only with computer models with black trim in Europe, the Middle East, and Africa (includes keyboard cable) Keyboard without backlight with molded finish for use only with computer models with black trim in Israel (includes keyboard cable) Continued Maintenance and Service Guide 3-17 - HP Pavilion dv3-2100 | HP Pavilion dv3 Entertainment PC - Maintenance and Servic - Page 39
backlight with painted finish for use only with computer models with white trim in Russia (includes keyboard cable) Keyboard without backlight with painted finish for use only with computer models with white trim in Thailand (includes keyboard cable) Continued 3-18 Maintenance and Service Guide - HP Pavilion dv3-2100 | HP Pavilion dv3 Entertainment PC - Maintenance and Servic - Page 40
use only with computer models with black trim in Russia (includes keyboard cable and backlight cable) Keyboard with backlight and painted finish for use only with computer models with black trim in Belgium (includes keyboard cable and backlight cable) Continued Maintenance and Service Guide 3-19 - HP Pavilion dv3-2100 | HP Pavilion dv3 Entertainment PC - Maintenance and Servic - Page 41
keyboard cable and backlight cable) System board for use only with computer models equipped with graphics subsystems with discrete memory (includes replacement with LightScribe 6-cell, 47-Wh battery 6-cell, 55-Wh battery 9-cell, 83-Wh battery 13.4-inch BrightView display panel 13.3- Service Guide - HP Pavilion dv3-2100 | HP Pavilion dv3 Entertainment PC - Maintenance and Servic - Page 42
for use only with computer models equipped with graphics subsystems with UMA memory (includes replacement thermal material) Fan/heat sink assembly for use only with computer models equipped with with white trim (includes fingerprint reader board cable) Continued Maintenance and Service Guide 3-21 - HP Pavilion dv3-2100 | HP Pavilion dv3 Entertainment PC - Maintenance and Servic - Page 43
with molded finish for use only with computer models with blue trim in South Korea (includes keyboard cable) Keyboard without backlight with molded finish for use only with computer models with white trim in the United States (includes keyboard cable) Continued 3-22 Maintenance and Service Guide - HP Pavilion dv3-2100 | HP Pavilion dv3 Entertainment PC - Maintenance and Servic - Page 44
-001 572926-001 572928-001 Description Keyboard without backlight with molded finish for use only with computer models with replacement thermal material) Intel Core T6500 2.10-GHz processor (6-MB L2 cache, 1066-MHz FSB, includes replacement thermal material) Continued Maintenance and Service Guide - HP Pavilion dv3-2100 | HP Pavilion dv3 Entertainment PC - Maintenance and Servic - Page 45
(1-MB L2 cache, 800-MHz FSB, includes replacement thermal material) Intel Core P7550 2.26-GHz processor (3-MB L2 cache, 1066-MHz FSB, includes replacement thermal material) 5000-GB, 7200-rpm hard drive (includes hard drive connector and hard drive bracket) 3-24 Maintenance and Service Guide - HP Pavilion dv3-2100 | HP Pavilion dv3 Entertainment PC - Maintenance and Servic - Page 46
only at the points designated in the maintenance instructions. Cables and connectors Ä CAUTION: When servicing the computer, be sure that cables are placed snagged by parts being removed or replaced. Handle flex cables with extreme care; these cables tear easily. Maintenance and Service Guide 4-1 - HP Pavilion dv3-2100 | HP Pavilion dv3 Entertainment PC - Maintenance and Servic - Page 47
Removal and replacement procedures Drive handling Ä CAUTION: Drives are fragile components that must be handled with care. To prevent damage to the components as little as possible. ■ If you remove a component, place it in an electrostatic-safe container. 4-2 Maintenance and Service Guide - HP Pavilion dv3-2100 | HP Pavilion dv3 Entertainment PC - Maintenance and Servic - Page 48
Removal and replacement procedures The following table shows how humidity affects the electrostatic voltage levels generated by different activities. Ä or circuitry. ■ Turn off power and input signals before inserting or removing connectors or test equipment. Maintenance and Service Guide 4-3 - HP Pavilion dv3-2100 | HP Pavilion dv3 Entertainment PC - Maintenance and Servic - Page 49
Removal and replacement procedures Equipment guidelines Grounding equipment must include either a wrist strap or a foot strap at a grounded workstation. ■ When seated laminate Use Bags Floor mats Floor mats Voltage protection level 1,500 V 7,500 V 5,000 V 4-4 Maintenance and Service Guide - HP Pavilion dv3-2100 | HP Pavilion dv3 Entertainment PC - Maintenance and Servic - Page 50
each product. This number provides specific information about the product's hardware components. The part number helps a service technician to determine what components and parts are needed. This is the alphanumeric identifier you use to locate documents, drivers, and support for your computer. This - HP Pavilion dv3-2100 | HP Pavilion dv3 Entertainment PC - Maintenance and Servic - Page 51
and replacement procedures Computer feet The computer feet are adhesive-backed rubber pads. The feet are included in the Rubber Kit, spare part number 534989-001. There are 6 rubber feet that attach to the base enclosure in the locations illustrated below. Battery Description 9-cell, 83-Wh battery - HP Pavilion dv3-2100 | HP Pavilion dv3 Entertainment PC - Maintenance and Servic - Page 52
you. 2. Slide the battery release latch 1 to release the battery. 3. Lift the front edge of the battery pack 2 until it rests at an angle. 4. Remove the battery 3 from the computer. Install the battery by inserting it into the battery bay until you hear a click. Maintenance and Service Guide 4-7 - HP Pavilion dv3-2100 | HP Pavilion dv3 Entertainment PC - Maintenance and Servic - Page 53
Removal and replacement procedures Hard drive ✎ The hard AC outlet and then unplugging the AC adapter from the computer. 4. Remove the battery (see "Battery" on page 6). Remove the hard drive: 1. Position the computer with the front spare part number 531808-001. 4-8 Maintenance and Service Guide - HP Pavilion dv3-2100 | HP Pavilion dv3 Entertainment PC - Maintenance and Servic - Page 54
to the right. 6. Remove the hard drive 3 from the hard drive bay. 7. If it is necessary to replace the hard drive bracket, follow these steps: a. Remove the two Phillips PM3.0×4.0 screws 1 from each side of the procedure to reassemble and install the hard drive. Maintenance and Service Guide 4-9 - HP Pavilion dv3-2100 | HP Pavilion dv3 Entertainment PC - Maintenance and Servic - Page 55
Removal and replacement procedures Memory module Description 4-GB memory the AC outlet and then unplugging the AC adapter from the computer. 4. Remove the battery (see "Battery" on page 6). 5. Remove the hard drive cover (see "Hard drive" on page a memory module. 4-10 Maintenance and Service Guide - HP Pavilion dv3-2100 | HP Pavilion dv3 Entertainment PC - Maintenance and Servic - Page 56
Removal and replacement procedures WLAN module Ä CAUTION: The WLAN module and the WWAN module are not interchangeable. Description Spare part number module for use in all countries and regions except Pakistan, Russia, and the Ukraine 480985-001 Continued Maintenance and Service Guide 4-11 - HP Pavilion dv3-2100 | HP Pavilion dv3 Entertainment PC - Maintenance and Servic - Page 57
Removal and replacement procedures Description Spare part number Broadcom 4312G 802.11a/b/g WLAN module for use in Canada, the Cayman cord from the AC outlet and then unplugging the AC adapter from the computer. 4. Remove the battery (see "Battery" on page 6). 4-12 Maintenance and Service Guide - HP Pavilion dv3-2100 | HP Pavilion dv3 Entertainment PC - Maintenance and Servic - Page 58
and Support. 1. Lift the rear edge of the wireless module compartment cover 1 to detach the cover from the computer. 2. Remove the wireless module compartment cover 2. The wireless module compartment cover is included in the Plastics Kit, spare part number 531808-001. Maintenance and Service Guide - HP Pavilion dv3-2100 | HP Pavilion dv3 Entertainment PC - Maintenance and Servic - Page 59
Removal and replacement procedures 3. Remove the Phillips PM2.5×3.0 screw 1 that secures the WLAN module bracket to the computer. 4. Remove the WLAN module bracket of the WLAN module into the WLAN module slot. Reverse this procedure to install the WLAN module. 4-14 Maintenance and Service Guide - HP Pavilion dv3-2100 | HP Pavilion dv3 Entertainment PC - Maintenance and Servic - Page 60
the AC adapter from the computer. 4. Remove the battery (see "Battery" on page 6). 5. Remove the wireless module replace the module and then receive a warning message, remove the module to restore computer functionality, and then contact technical support through Help and Support Service Guide 4-15 - HP Pavilion dv3-2100 | HP Pavilion dv3 Entertainment PC - Maintenance and Servic - Page 61
Removal and replacement procedures SIM slot board AC outlet and then unplugging the AC adapter from the computer. 4. Remove the battery (see "Battery" on page 6). 5. Remove the wireless module compartment cover (see "WLAN module" when reassembling the computer. 4-16 Maintenance and Service Guide - HP Pavilion dv3-2100 | HP Pavilion dv3 Entertainment PC - Maintenance and Servic - Page 62
Removal and replacement procedures 4. Remove the Phillips PM2.5×3.0 screw 1 that secures the SIM slot board to the computer. 5. Lift the SIM slot board the SIM slot board cable 3 from the system board. Reverse this procedure to install the SIM slot board. Maintenance and Service Guide 4-17 - HP Pavilion dv3-2100 | HP Pavilion dv3 Entertainment PC - Maintenance and Servic - Page 63
battery as far as the RTC battery cable allows. (The RTC battery is attached to the base enclosure with double-sided tape.) 2. Disconnect the RTC battery cable 2 from the system board. 3. Remove the RTC battery. Reverse this procedure to install the RTC battery. 4-18 Maintenance and Service Guide - HP Pavilion dv3-2100 | HP Pavilion dv3 Entertainment PC - Maintenance and Servic - Page 64
CD-RW SuperMulti Double-Layer Drive with LightScribe Removal and replacement procedures Spare part number 530800-001 530799-001 530798-001 then unplugging the AC adapter from the computer. 4. Remove the battery (see "Battery" on page 6). Remove the optical drive: 1. Position the Service Guide 4-19 - HP Pavilion dv3-2100 | HP Pavilion dv3 Entertainment PC - Maintenance and Servic - Page 65
procedures 5. If it is necessary to replace the optical drive bracket, follow these steps: a. Position the optical drive with the rear toward you. b. Remove the Remove the optical drive bracket 2. Reverse this procedure to reassemble and install an optical drive. 4-20 Maintenance and Service Guide - HP Pavilion dv3-2100 | HP Pavilion dv3 Entertainment PC - Maintenance and Servic - Page 66
Removal and replacement procedures For use in country or region: Spare part number For use in country or region: Spare part number Keyboard with backlight (includes keyboard cable and backlight cable; -291 ■ For use in Thailand 530644-281 Continued Maintenance and Service Guide 4-21 - HP Pavilion dv3-2100 | HP Pavilion dv3 Entertainment PC - Maintenance and Servic - Page 67
Removal and replacement procedures For use in country or region: Spare part number For use in country or region: Spare part number Keyboards without backlight in blue color and molded finish: ■ For use in French 291 ■ For use in the United States 530645-001 4-22 Maintenance and Service Guide - HP Pavilion dv3-2100 | HP Pavilion dv3 Entertainment PC - Maintenance and Servic - Page 68
and replacement procedures Before removing the keyboard, follow battery (see "Battery" on page 6). 5. Remove the hard drive cover (see "Hard drive" on page 8). Remove the keyboard: 1. Remove the three Phillips PM2.0×8.0 screws that secure the keyboard to the computer. Maintenance and Service Guide - HP Pavilion dv3-2100 | HP Pavilion dv3 Entertainment PC - Maintenance and Servic - Page 69
rests upside down on the top cover. 7. Release the zero insertion force (ZIF) connector 1 to which the keyboard cable is attached, and disconnect the keyboard cable 2 from the system board. 8. Remove the keyboard. Reverse this procedure to install the keyboard. 4-24 Maintenance and Service Guide - HP Pavilion dv3-2100 | HP Pavilion dv3 Entertainment PC - Maintenance and Servic - Page 70
white trim Removal and replacement procedures Spare part number 531817 keyboard (see "Keyboard" on page 21). Remove the switch cover: 1. Remove the two Phillips PM2.0×8.0 screws 1 and the five Phillips PM2.0×3.0 screws 2 that secure the switch cover to the computer. Maintenance and Service Guide - HP Pavilion dv3-2100 | HP Pavilion dv3 Entertainment PC - Maintenance and Servic - Page 71
Removal and replacement procedures 2. Turn the computer display-side up with the front toward you. 3. Open the computer as far as possible. 4. Disconnect detaches from the computer. 6. Remove the switch cover. Reverse this procedure to install the switch cover. 4-26 Maintenance and Service Guide - HP Pavilion dv3-2100 | HP Pavilion dv3 Entertainment PC - Maintenance and Servic - Page 72
assembly Removal and replacement procedures Description Speaker 4. Remove the battery (see "Battery" on page 6). 5. Remove the following components: a. Hard drive cover (see "Hard drive" on page 8) b. Keyboard (see "Keyboard" on page 21) the speaker assembly. Maintenance and Service Guide 4-27 - HP Pavilion dv3-2100 | HP Pavilion dv3 Entertainment PC - Maintenance and Servic - Page 73
replacement AC adapter from the computer. 4. Remove the battery (see "Battery" on page 6). 5. Disconnect the wireless Keyboard (see "Keyboard" on page 21) c. Switch cover (see "Switch cover" on page 25) d. Speaker assembly (see "Speaker assembly" on page 27). 4-28 Maintenance and Service Guide - HP Pavilion dv3-2100 | HP Pavilion dv3 Entertainment PC - Maintenance and Servic - Page 74
to support the display assembly can result in damage to the display assembly and other computer components. 3. Remove the two Phillips PM2.5×6.0 screws 1 that secure the display assembly to the computer. 4. Lift the display assembly 2 straight up and remove it. Maintenance and Service Guide 4-29 - HP Pavilion dv3-2100 | HP Pavilion dv3 Entertainment PC - Maintenance and Servic - Page 75
information for computer models equipped with BrightView display assemblies. 5. If it is necessary to replace the display enclosure or any of the display assembly internal components, remove the Mylar screw -001-For use only with computer models with white trim 4-30 Maintenance and Service Guide - HP Pavilion dv3-2100 | HP Pavilion dv3 Entertainment PC - Maintenance and Servic - Page 76
procedures 10. If it is necessary to replace the webcam/microphone module, release the two metal tabs 1 /microphone module is available using spare part number 531785-001. 14. If it is necessary to replace the display panel cable, fold back the flap built into the display panel shielding 1. 15. Lift - HP Pavilion dv3-2100 | HP Pavilion dv3 Entertainment PC - Maintenance and Servic - Page 77
The display panel cable is available using spare part number 531782-001. 19. If it is necessary to replace the display hinges, remove the hinge covers 1 from the hinges. 20. Remove the six Phillips PM2.5×4.0 are available using spare part number 531780-001. 4-32 Maintenance and Service Guide - HP Pavilion dv3-2100 | HP Pavilion dv3 Entertainment PC - Maintenance and Servic - Page 78
for computer models equipped with AntiGlare display assemblies. 22. If it is necessary to replace the display bezel or any of the display assembly internal components, remove the Mylar screw only with computer models equipped with a 13.3-inch display assembly. Maintenance and Service Guide 4-33 - HP Pavilion dv3-2100 | HP Pavilion dv3 Entertainment PC - Maintenance and Servic - Page 79
webcam/microphone module is available using spare part number 531785-001. 28. If it is necessary to replace the display panel, remove the six Phillips PM2.5×4.0 screws 1 that secure the display panel to computer models equipped with a 13.3-inch display assembly. 4-34 Maintenance and Service Guide - HP Pavilion dv3-2100 | HP Pavilion dv3 Entertainment PC - Maintenance and Servic - Page 80
display assembly 32. If it is necessary to replace the display panel cable, turn the display panel upside down with the bottom edge toward you. 33. Detach the support strip 1 that secures the display panel cable is available using spare part number 531782-001. Maintenance and Service Guide 4-35 - HP Pavilion dv3-2100 | HP Pavilion dv3 Entertainment PC - Maintenance and Servic - Page 81
procedures 36. If it is necessary to replace the wireless antenna transceivers and cables, release the tabs 1 built into the display enclosure shielding. 37. Release the number 531781-001. Reverse this procedure to reassemble and install the display assembly. 4-36 Maintenance and Service Guide - HP Pavilion dv3-2100 | HP Pavilion dv3 Entertainment PC - Maintenance and Servic - Page 82
replacement computer. 4. Remove the battery (see "Battery" on page 6). 5. Keyboard (see "Keyboard" on page 21) d. Switch cover (see "Switch cover" on page 25) e. Speaker assembly (see "Speaker assembly" on page 27) f. Display assembly (see "Display assembly" on page 28). Maintenance and Service Guide - HP Pavilion dv3-2100 | HP Pavilion dv3 Entertainment PC - Maintenance and Servic - Page 83
Removal and replacement procedures Remove the top cover: 1. Turn the computer upside down with the front toward you. 2. Remove the following 2 Two Phillips PM2.0×4.0 screws in the hard drive bay 3 Two Phillips PM2.0×3.0 screws on the front edge of the battery bay 4-38 Maintenance and Service Guide - HP Pavilion dv3-2100 | HP Pavilion dv3 Entertainment PC - Maintenance and Servic - Page 84
Removal and replacement procedures 3. Disconnect the power connector cable 1 from the system board. 4. Disconnect the USB board cable 2 from the system board. reader board cable 4 from the system board. 11. Disconnect the fan cable 5 from the system board. Maintenance and Service Guide 4-39 - HP Pavilion dv3-2100 | HP Pavilion dv3 Entertainment PC - Maintenance and Servic - Page 85
Removal and replacement procedures 12. Remove the three Phillips PM2.0×6.0 screws 1 and the two Phillips PM2.0×3.0 screws 2 that secure the top cover to the 15. Remove the top cover 3 by lifting it straight up. Reverse this procedure to install the top cover. 4-40 Maintenance and Service Guide - HP Pavilion dv3-2100 | HP Pavilion dv3 Entertainment PC - Maintenance and Servic - Page 86
reader board Removal and replacement procedures Description Fingerprint reader "Battery" on page 6). 5. Remove the following components: a. Hard drive (see "Hard drive" on page 8) b. Optical drive (see "Optical drive" on page 19) c. Keyboard (see "Keyboard" . Maintenance and Service Guide 4-41 - HP Pavilion dv3-2100 | HP Pavilion dv3 Entertainment PC - Maintenance and Servic - Page 87
Removal and replacement procedures LED board Description LED board (see "Battery" on page 6). 5. Remove the following components: a. Hard drive (see "Hard drive" on page 8) b. Optical drive (see "Optical drive" on page 19) c. Keyboard (see "Keyboard" on LED board. 4-42 Maintenance and Service Guide - HP Pavilion dv3-2100 | HP Pavilion dv3 Entertainment PC - Maintenance and Servic - Page 88
Removal and replacement procedures Bluetooth module ✎ (see "Battery" on page 6). 5. Remove the following components: a. Hard drive (see "Hard drive" on page 8) b. Optical drive (see "Optical drive" on page 19) c. Keyboard (see "Keyboard" on the Bluetooth module. Maintenance and Service Guide 4-43 - HP Pavilion dv3-2100 | HP Pavilion dv3 Entertainment PC - Maintenance and Servic - Page 89
Removal and replacement procedures Audio board Description Audio board (see "Battery" on page 6). 5. Remove the following components: a. Hard drive (see "Hard drive" on page 8) b. Optical drive (see "Optical drive" on page 19) c. Keyboard (see "Keyboard" on page . 4-44 Maintenance and Service Guide - HP Pavilion dv3-2100 | HP Pavilion dv3 Entertainment PC - Maintenance and Servic - Page 90
USB board Removal and replacement procedures Description USB board "Battery" on page 6). 5. Remove the following components: a. Hard drive (see "Hard drive" on page 8) b. Optical drive (see "Optical drive" on page 19) c. Keyboard (see "Keyboard" on USB board. Maintenance and Service Guide 4-45 - HP Pavilion dv3-2100 | HP Pavilion dv3 Entertainment PC - Maintenance and Servic - Page 91
Removal and replacement procedures Power connector and (see "Battery" on page 6). 5. Remove the following components: a. Hard drive (see "Hard drive" on page 8) b. Optical drive (see "Optical drive" on page 19) c. Keyboard (see "Keyboard" on page and cable. 4-46 Maintenance and Service Guide - HP Pavilion dv3-2100 | HP Pavilion dv3 Entertainment PC - Maintenance and Servic - Page 92
When replacing the system board, be sure that the following additional components are removed from the defective system board and installed on the replacement system board: ■ Heat sink (see "Fan/heat sink assembly" on page 50) ■ Processor (see "Processor" on page 55) Maintenance and Service Guide - HP Pavilion dv3-2100 | HP Pavilion dv3 Entertainment PC - Maintenance and Servic - Page 93
and replacement procedures Remove the system board: 1. Disconnect the following cables from the system board: 1 LED board cable 2 Bluetooth module cable 3 Audio board cable 2. Remove the two Phillips PM2.0×4.0 screws that secure the system board to the base enclosure. 4-48 Maintenance and Service - HP Pavilion dv3-2100 | HP Pavilion dv3 Entertainment PC - Maintenance and Servic - Page 94
replacement procedures 3. Use the optical drive connector 1 to lift the left side of the system board 2 until it rests at an angle. 4. Remove the system board from the base enclosure by pulling it away at an angle 3. Reverse this procedure to install the system board. Maintenance and Service Guide - HP Pavilion dv3-2100 | HP Pavilion dv3 Entertainment PC - Maintenance and Servic - Page 95
sink assembly spare part kit includes replacement thermal material. Description For use board" on page 16) f. RTC battery (see "RTC battery" on page 18) g. Optical drive (see "Optical drive" on page 19) h. Keyboard (see "Keyboard" on page 21) i. Switch cover ). 4-50 Maintenance and Service Guide - HP Pavilion dv3-2100 | HP Pavilion dv3 Entertainment PC - Maintenance and Servic - Page 96
replacement procedures Remove the fan/heat sink assembly: 1. Turn the system board upside down with the front toward you. ✎ Steps 2 and 3 apply to computer models equipped with graphics subsystems with discrete memory. See steps 4 and 5 for instructions assembly. Maintenance and Service Guide 4-51 - HP Pavilion dv3-2100 | HP Pavilion dv3 Entertainment PC - Maintenance and Servic - Page 97
heat sink section 2 that services it. ■ Thermal pads are used on the Northbridge chip 3 and the heat sink section 4 that services it. ■ Thermal pads are that services it. ■ Thermal pads are used on the other system board components 7 and heat sink sections 8 that service them. Replacement thermal - HP Pavilion dv3-2100 | HP Pavilion dv3 Entertainment PC - Maintenance and Servic - Page 98
Removal and replacement procedures ✎ Steps 4 and 5 apply to computer models equipped with graphics subsystems with UMA memory. See steps 2 and 3 for instructions on removing the fan/heat sink assembly on sink assembly from side to side to detach the assembly. Maintenance and Service Guide 4-53 - HP Pavilion dv3-2100 | HP Pavilion dv3 Entertainment PC - Maintenance and Servic - Page 99
replacement procedures ✎ The thermal material must be thoroughly cleaned from the surfaces of the fan/heat sink assembly and the system board each time the fan/heat sink assembly is removed: ■ Thermal paste is used on the processor 1 and the heat sink section 2 that services service them. Replacement - HP Pavilion dv3-2100 | HP Pavilion dv3 Entertainment PC - Maintenance and Servic - Page 100
1.66-GHz processor (1-MB L2 cache, 667-MHz FSB) Removal and replacement procedures Spare part number 570434-001 507951-001 507952-001 507953-001 570036- on page 16) f. RTC battery (see "RTC battery" on page 18) g. Optical drive (see "Optical drive" on page 19) Maintenance and Service Guide 4-55 - HP Pavilion dv3-2100 | HP Pavilion dv3 Entertainment PC - Maintenance and Servic - Page 101
Removal and replacement procedures h. Keyboard (see "Keyboard" on page 21) i. Switch cover(see "Switch cover" on page 25) j. Speaker assembly (see "Speaker assembly" on page 4 embossed on the processor socket. Reverse this procedure to install the processor. 4-56 Maintenance and Service Guide - HP Pavilion dv3-2100 | HP Pavilion dv3 Entertainment PC - Maintenance and Servic - Page 102
While the "Press the ESC key for Startup Menu" message is displayed in the lower-left corner of the screen, press f10. - or - 1. Open the Setup Utility by turning on or restarting the computer. While the then press enter. Your change goes into effect immediately. Maintenance and Service Guide 5-1 - HP Pavilion dv3-2100 | HP Pavilion dv3 Entertainment PC - Maintenance and Servic - Page 103
Because the Setup Utility is not Windows based, it does not support the TouchPad. Navigation and selection are by keystroke. ■ To choose key for Startup Menu" message is displayed in the lower-left corner of the screen, press esc. When the Startup Menu is displayed, press f10. 2. Use Service Guide - HP Pavilion dv3-2100 | HP Pavilion dv3 Entertainment PC - Maintenance and Servic - Page 104
not be supported by your computer. Main menu Select System information Security menu To Do This ■ View and change the system time and date. ■ View identification information about the computer. ■ View specification information about the processor, memory size, system BIOS, and keyboard controller - HP Pavilion dv3-2100 | HP Pavilion dv3 Entertainment PC - Maintenance and Servic - Page 105
Setup Utility System Configuration menu Select Language Support Button Sound (select models only) Virtualization Technology Processor C6 State (select models only) LAN Power self-test on a secondary hard drive. Run a diagnostic test on the system memory. 5-4 Maintenance and Service Guide - HP Pavilion dv3-2100 | HP Pavilion dv3 Entertainment PC - Maintenance and Servic - Page 106
6 Specifications Computer specifications Metric U.S. Dimensions Length 22.2 cm 8.74 in Width 32.8 cm 12.9 in Height (front to rear) 3.2 to 3.5 cm specify thermal limits for plastic surfaces. The computer operates well within this range of temperatures. Maintenance and Service Guide 6-1 - HP Pavilion dv3-2100 | HP Pavilion dv3 Entertainment PC - Maintenance and Servic - Page 107
13.4-inch display specifications Dimensions Height Width Diagonal Number of colors Contrast ratio Brightness Pixel resolution Pitch Format Configuration 279 mm 1366 × 768 RGB vertical stripe Edge lit 80 × 25 4.0 W ±40° horizontal, +120°/-40° vertical (typical) 6-2 Maintenance and Service Guide - HP Pavilion dv3-2100 | HP Pavilion dv3 Entertainment PC - Maintenance and Servic - Page 108
Width Diagonal Number of colors Contrast ratio Brightness Pixel resolution Pitch Format Configuration Backlight Character display Total power consumption Viewing angle Specifications Metric U.S. 17.8 cm 28.4 cm 33.6 cm Up to 16.8 million 250:1 (typical) 200 nits (typical) 7.0 in 11.2 in 13.3 in - HP Pavilion dv3-2100 | HP Pavilion dv3 Entertainment PC - Maintenance and Servic - Page 109
55°C (41°F to 131°F) *1 GB = 1 billion bytes when referring to hard drive storage capacity. Actual accessible capacity is less. Actual drive specifications may differ slightly. ✎ Certain restrictions and exclusions apply. Contact technical support for details. 6-4 Maintenance and Service Guide - HP Pavilion dv3-2100 | HP Pavilion dv3 Entertainment PC - Maintenance and Servic - Page 110
Blu-ray ROM DVD±R/RW SuperMulti DL Drive specifications Specifications Applicable disc Access time Random Cache buffer Data transfer rate 2X BD-RAM 8X DVD 16X CD-R 16X CD-RW BD DVD < 230 ms < 180 ms 4.5 MB 9 MB/sec 2,400 KB/sec 2,400 KB/sec 2,400 KB/sec Maintenance and Service Guide 6-5 - HP Pavilion dv3-2100 | HP Pavilion dv3 Entertainment PC - Maintenance and Servic - Page 111
and CD-RW SuperMulti Double-Layer Drive specifications Applicable disc Access time Random Cache buffer Data transfer rate 24X CD-ROM 8X DVD 24X CD-R 16X CD-RW 8x DVD+R 4X KB/sec 5,400 KB/sec 10,800 KB/sec 5,400 KB/sec 2,700 KB/sec 6,750 KB/sec Multiword DMA mode 6-6 Maintenance and Service Guide - HP Pavilion dv3-2100 | HP Pavilion dv3 Entertainment PC - Maintenance and Servic - Page 112
System DMA specifications Hardware DMA System function DMA0 Not applicable DMA1* Not applicable DMA2* Not applicable DMA3 Not DMA5* Not applicable DMA6 Not assigned DMA7 Not assigned *ExpressCard controller can use DMA 1, 2, or 5. Specifications Maintenance and Service Guide 6-7 - HP Pavilion dv3-2100 | HP Pavilion dv3 Entertainment PC - Maintenance and Servic - Page 113
interrupt specifications Hardware IRQ System function IRQ0 System timer IRQ1 Standard 101-/102-key or Microsoft natural keyboard IRQ8 System ; audio possible configurations are IRQ5, IRQ7, IRQ9, IRQ10, or none. ✎ PC Cards may assert IRQ3, IRQ4, IRQ5, IRQ7, IRQ9, IRQ10, IRQ11, or - HP Pavilion dv3-2100 | HP Pavilion dv3 Entertainment PC - Maintenance and Servic - Page 114
System timer Standard 101-/102-key or Microsoft natural keyboard Motherboard resources Microsoft ACPI-compliant embedded controller Motherboard resources Standard controller Program interrupt controller Program interrupt controller Maintenance and Service Guide Specifications Continued 6-9 - HP Pavilion dv3-2100 | HP Pavilion dv3 Entertainment PC - Maintenance and Servic - Page 115
Specifications I/O address (hex) 0C0- 0DF 0F0- 0F0 0200-027F 3B0-3BB 3C0-3DF 400-47F 4D0-4D1 500-57F 1000-1003 1010-101F 2000-20FF 2000-2FFF 4 series express chipset family Mobile Intel 4 series express ICH9M-E/M SATA AHCI Controller Mobile Intel 4 series express chipset family ICH9M-E/M SATA AHCI - HP Pavilion dv3-2100 | HP Pavilion dv3 Entertainment PC - Maintenance and Servic - Page 116
7 Screw listing This section provides specification and reference information for the screws used in the computer. The screws listed in this section are used: 3 captive screws that secure the hard drive cover to the computer (screws are secured by C-clips) Maintenance and Service Guide 7-1 - HP Pavilion dv3-2100 | HP Pavilion dv3 Entertainment PC - Maintenance and Servic - Page 117
Screw listing Phillips PM3.0×4.0 screw Color Silver Quantity 4 Length 4.0 mm Thread 3.0 mm Where used: 4 screws that secure the hard drive bracket to the hard drive Head diameter 5.0 mm 7-2 Maintenance and Service Guide - HP Pavilion dv3-2100 | HP Pavilion dv3 Entertainment PC - Maintenance and Servic - Page 118
Phillips PM2.0×4.0 screw Screw listing Color Black Quantity 4 Length 4.0 mm Thread 2.0 mm Head diameter 4.5 mm Where used: 2 screws that secure the top cover to the base enclosure in the hard drive bay Maintenance and Service Guide 7-3 - HP Pavilion dv3-2100 | HP Pavilion dv3 Entertainment PC - Maintenance and Servic - Page 119
Screw listing Where used: 2 screws that secure the system board to the base enclosure 7-4 Maintenance and Service Guide - HP Pavilion dv3-2100 | HP Pavilion dv3 Entertainment PC - Maintenance and Servic - Page 120
Phillips PM2.5×3.0 screw Screw listing Color Silver Quantity 2 Length 3.0 mm Thread 2.5 mm Where used: One screw that secures the WLAN module bracket to the computer Head diameter 5.0 mm Maintenance and Service Guide 7-5 - HP Pavilion dv3-2100 | HP Pavilion dv3 Entertainment PC - Maintenance and Servic - Page 121
Screw listing Where used: One screw that secures the SIM slot board to the computer 7-6 Maintenance and Service Guide - HP Pavilion dv3-2100 | HP Pavilion dv3 Entertainment PC - Maintenance and Servic - Page 122
listing Color Black Quantity 10 Length 8.0 mm Where used: 1 One screw that secures the optical drive to the computer 2 Three screws that secure the keyboard to the computer 3 Two screws that secure the switch cover to the computer 4 Four screws that secure the top cover to the base enclosure - HP Pavilion dv3-2100 | HP Pavilion dv3 Entertainment PC - Maintenance and Servic - Page 123
Screw listing Phillips PM2.0×3.0 screw Color Black Quantity 27 Length 3.0 mm Thread 2.0 mm Where used: 2 screws that secure the WWAN module to the computer Head diameter 4.5 mm 7-8 Maintenance and Service Guide - HP Pavilion dv3-2100 | HP Pavilion dv3 Entertainment PC - Maintenance and Servic - Page 124
Where used: 2 screws that secure the optical drive bracket to the optical drive Screw listing Where used: 5 screws that secure the switch cover to the computer in the battery bay Maintenance and Service Guide 7-9 - HP Pavilion dv3-2100 | HP Pavilion dv3 Entertainment PC - Maintenance and Servic - Page 125
Screw listing Where used: 3 screws that secure the speaker assembly to the top cover Where used: 4 screws that secure the hinges to the display panel on AntiGlare display panels 7-10 Maintenance and Service Guide - HP Pavilion dv3-2100 | HP Pavilion dv3 Entertainment PC - Maintenance and Servic - Page 126
Where used: 2 screws that secure top cover to the base enclosure Screw listing Where used: 4 screws that secure the top cover to the base enclosure Maintenance and Service Guide 7-11 - HP Pavilion dv3-2100 | HP Pavilion dv3 Entertainment PC - Maintenance and Servic - Page 127
2 One screw that secures the audio board to the base enclosure 3 One screw that secures the USB board to the base enclosure 7-12 Maintenance and Service Guide - HP Pavilion dv3-2100 | HP Pavilion dv3 Entertainment PC - Maintenance and Servic - Page 128
Phillips PM2.5×6.0 screw Screw listing Color Silver Quantity 4 Length 6.0 mm Thread 2.5 mm Where used: 2 screws that secure the display assembly to the computer Head diameter 5.0 mm Maintenance and Service Guide 7-13 - HP Pavilion dv3-2100 | HP Pavilion dv3 Entertainment PC - Maintenance and Servic - Page 129
Screw listing Where used: 2 screws that secure the display enclosure to the display assembly on AntiGlare display assemblies 7-14 Maintenance and Service Guide - HP Pavilion dv3-2100 | HP Pavilion dv3 Entertainment PC - Maintenance and Servic - Page 130
Phillips PM2.5×4.0 screw Screw listing Color Silver Quantity 6 Length 4.0 mm Thread 2.5 mm Head diameter 5.0 mm Where used: 6 screws that secure the display hinges to the display assembly on AntiGlare display assemblies Maintenance and Service Guide 7-15 - HP Pavilion dv3-2100 | HP Pavilion dv3 Entertainment PC - Maintenance and Servic - Page 131
Screw listing Phillips PM2.0×6.0 screw Color Silver Quantity 3 Length 6.0 mm Thread 2.0 mm Where used: 3 screws that secure the top cover to the base enclosure Head diameter 4.5 mm 7-16 Maintenance and Service Guide - HP Pavilion dv3-2100 | HP Pavilion dv3 Entertainment PC - Maintenance and Servic - Page 132
: 4 captive screws that secure the fan/heat sink assembly to the system board on computer models equipped with graphics subsystems with discrete memory Maintenance and Service Guide 7-17 - HP Pavilion dv3-2100 | HP Pavilion dv3 Entertainment PC - Maintenance and Servic - Page 133
Screw listing Where used: 4 captive screws that secure the fan/heat sink assembly to the system board on computer models equipped with graphics subsystems with UMA memory 7-18 Maintenance and Service Guide - HP Pavilion dv3-2100 | HP Pavilion dv3 Entertainment PC - Maintenance and Servic - Page 134
an earlier state. ■ Recovering a program or driver (Recovery Manager software feature). This feature helps you reinstall a program or driver without performing a full system recovery. ■ or you can purchase recovery discs for your computer from the HP Web site. Maintenance and Service Guide 8-1 - HP Pavilion dv3-2100 | HP Pavilion dv3 Entertainment PC - Maintenance and Servic - Page 135
Click Advanced Options. ✎ If you are operating the computer on battery power, you will be prompted to connect to AC power before you can go to the next step. 3. Click Recovery disc creation, and then click Next. 4. Follow the on-screen instructions. Backing up your information When to back up ■ On - HP Pavilion dv3-2100 | HP Pavilion dv3 Entertainment PC - Maintenance and Servic - Page 136
, click System protection. 3. Click the System Protection tab. 4. Click the System Restore button, and then click Next. The System Restore window opens. 5. Follow the on-screen instructions. Maintenance and Service Guide 8-3 - HP Pavilion dv3-2100 | HP Pavilion dv3 Entertainment PC - Maintenance and Servic - Page 137
HP recommends that you use HP Recovery as System Restore and driver roll-back capabilities. screen. Then select Recovery Manager. Recovery Manager opens. 2. Click Advanced Options. 3. Click System recovery, and then click Next. 4. Follow the on-screen instructions. 8-4 Maintenance and Service Guide - HP Pavilion dv3-2100 | HP Pavilion dv3 Entertainment PC - Maintenance and Servic - Page 138
Audio-in (microphone) 9 Connector pin assignments Pin 1 2 3 Audio-out (headphone) Signal Audio signal in Audio signal in Ground Pin Signal 1 Audio out, left channel 2 Audio out, right channel 3 Ground Maintenance and Service Guide 9-1 - HP Pavilion dv3-2100 | HP Pavilion dv3 Entertainment PC - Maintenance and Servic - Page 139
analog 8 Ground analog 9 +5 VDC 10 Ground 11 Monitor detect 12 DDC 2B data 13 Horizontal sync 14 Vertical sync 15 DDC 2B clock 9-2 Maintenance and Service Guide - HP Pavilion dv3-2100 | HP Pavilion dv3 Entertainment PC - Maintenance and Servic - Page 140
data clock shield TDMS data clockConsumer electronics control Not connected Display data channel (DDC) clock DDC data Ground +5V Power Hot plug detect Maintenance and Service Guide 9-3 - HP Pavilion dv3-2100 | HP Pavilion dv3 Entertainment PC - Maintenance and Servic - Page 141
Connector pin assignments RJ-45 (network) Pin 1 2 3 4 5 6 7 8 Universal Serial Bus Signal Transmit + Transmit Receive + Unused Unused Receive Unused Unused Pin 1 2 3 4 9-4 Signal +5 VDC Data Data + Ground Maintenance and Service Guide - HP Pavilion dv3-2100 | HP Pavilion dv3 Entertainment PC - Maintenance and Servic - Page 142
of an EN 60 320/IEC 320 Standard Sheet C13 connector for mating with the appliance inlet on the back of the computer. Maintenance and Service Guide 10-1 - HP Pavilion dv3-2100 | HP Pavilion dv3 Entertainment PC - Maintenance and Servic - Page 143
Power cord set requirements Requirements for specific countries and regions Country/region Accredited agency Applicable note number Australia EANSW 1 Austria OVE 1 Belgium CEBC 1 Canada CSA evaluation in the country or region where it will be used. 10-2 Maintenance and Service Guide - HP Pavilion dv3-2100 | HP Pavilion dv3 Entertainment PC - Maintenance and Servic - Page 144
liquid crystal display (LCD) panel 2. ✎ The procedures provided in this chapter are general disassembly instructions. Specific details, such as screw sizes, quantities, and locations, and component shapes and sizes, can vary from one computer model to another. Maintenance and Service Guide 11-1 - HP Pavilion dv3-2100 | HP Pavilion dv3 Entertainment PC - Maintenance and Servic - Page 145
the top and bottom inside edges 2 of the display bezel until the bezel disengages from the display assembly. 3. Remove the display bezel 3. 11-2 Maintenance and Service Guide - HP Pavilion dv3-2100 | HP Pavilion dv3 Entertainment PC - Maintenance and Servic - Page 146
the display enclosure. 7. Turn the display panel assembly upside down. 8. Remove all screws that secure the display panel frame to the display panel. Maintenance and Service Guide 11-3 - HP Pavilion dv3-2100 | HP Pavilion dv3 Entertainment PC - Maintenance and Servic - Page 147
backlight cover. 14. Turn the display panel right-side up. 15. Remove the backlight cables 1 from the clip 2 in the display panel. 11-4 Maintenance and Service Guide - HP Pavilion dv3-2100 | HP Pavilion dv3 Entertainment PC - Maintenance and Servic - Page 148
and handling the backlight to avoid damaging this component and causing exposure to the mercury. 18. Remove the backlight from the backlight frame. Maintenance and Service Guide 11-5 - HP Pavilion dv3-2100 | HP Pavilion dv3 Entertainment PC - Maintenance and Servic - Page 149
screws 2 that secure the LCD panel to the display rear panel. 21. Release the LCD panel 3 from the display rear panel. 22. Release the tape 4 that secures the LCD panel to the display rear panel. 23. Remove the LCD panel. 24. Recycle the LCD panel and backlight. 11-6 Maintenance and Service Guide - HP Pavilion dv3-2100 | HP Pavilion dv3 Entertainment PC - Maintenance and Servic - Page 150
part numbers 3-8, 3-13, 3-20, 4-19 specifications 6-5 boot options 5-4 boot order 5-4 bottom components 2-9 button components 2-2 button sound 5-4 buttons power 2-2 TouchPad 2-5 TouchPad on/off 2-5 volume mute 2-2 wireless 2-2 C cables, service considerations 4-1 caps lock light 2-4 Card Reader - HP Pavilion dv3-2100 | HP Pavilion dv3 Entertainment PC - Maintenance and Servic - Page 151
Layer Drive precautions 4-2 removal 4-19 spare part number 3-8, 3-13, 3-20, 4-19 specifications 6-6 E electrostatic discharge 4-2 equipment guidelines 4-4 eSATA/USB port 2-7 esc key 2-3 Ethernet 2-6 hinge removal 4-32 spare part numbers 3-10, 3-11, 3-20, 4-32 Index-2 Maintenance and Service Guide - HP Pavilion dv3-2100 | HP Pavilion dv3 Entertainment PC - Maintenance and Servic - Page 152
2-7 RJ-45 2-7 K key components 2-3 keyboard product description 1-5 removal 4-21 spare part numbers 2-3 L LAN Power Saving 5-4 language support, Setup Utility 5-4 LED board removal components 2-4 lights AC adapter 2-8 battery 2-4, 2-6 caps lock 2-4 4-19 specifications 6-5, 6-6 Service Guide Index-3 - HP Pavilion dv3-2100 | HP Pavilion dv3 Entertainment PC - Maintenance and Servic - Page 153
a program or driver 8-1 recovering from the dedicated recovery partition 8-4 recovering from the recovery discs 8-4 recovery discs 8-1 Recovery Manager 8-1, 8-4 recovery partition 8-1 recovery, system 8-1, 8-4 recycling battery 11-1 display components 11-1 removal/replacement preliminaries - HP Pavilion dv3-2100 | HP Pavilion dv3 Entertainment PC - Maintenance and Servic - Page 154
system memory map 6-8 supported discs 8-2 switch cover specifications 6-7 system failure or instability 8-4 system I/O address specifications 6-9 system information 5-3 backing up 8-2 system interrupt specifications 6-8 system memory map specifications Maintenance and Service Guide W warranty
HP Pavilion dv3 Entertainment PC
Maintenance and Service Guide
Document Part Number: 512424-001
April 2009
This guide is a troubleshooting reference used for maintaining and servicing the computer. It provides
comprehensive information on identifying computer features, components, and spare parts; troubleshooting
computer problems; and performing computer disassembly procedures.