HP Pavilion dv3-2300 HP Pavilion dv3 Entertainment PC - Maintenance and Servic
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- HP Pavilion dv3-2300 | HP Pavilion dv3 Entertainment PC - Maintenance and Servic - Page 1
HP Pavilion dv3 Entertainment PC Maintenance and Service Guide Document Part Number: 607789-001 January 2010 This guide is a troubleshooting reference used for maintaining and servicing the computer. It provides comprehensive information on identifying computer features, components, and spare parts; - HP Pavilion dv3-2300 | HP Pavilion dv3 Entertainment PC - Maintenance and Servic - Page 2
- HP Pavilion dv3-2300 | HP Pavilion dv3 Entertainment PC - Maintenance and Servic - Page 3
used by Hewlett-Packard Company under license. Intel, Core, Celeron, and Pentium are trademarks of Intel HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. HP - HP Pavilion dv3-2300 | HP Pavilion dv3 Entertainment PC - Maintenance and Servic - Page 4
or obstruct the computer air vents. Use the computer only on a hard, flat surface. Do not allow another hard surface, such as an adjoining optional printer, or a soft surface, such as pillows or rugs or clothing, to block airflow. Also, do not allow the AC adapter to contact the skin or - HP Pavilion dv3-2300 | HP Pavilion dv3 Entertainment PC - Maintenance and Servic - Page 5
major components 3-2 AntiGlare display assembly subcomponents (dv3-2000 models only 3-16 BrightView display assembly Battery 4-7 Hard drive 4-8 Memory module 4-10 WLAN module 4-12 WWAN module 4-19 SIM slot board 4-20 RTC battery 4-22 Optical drive 4-23 Maintenance and Service Guide - HP Pavilion dv3-2300 | HP Pavilion dv3 Entertainment PC - Maintenance and Servic - Page 6
.0×4.0 screw 7-3 Phillips PM2.5×3.0 screw 7-5 Phillips PM2.0×8.0 screw 7-7 Phillips PM2.0×3.0 screw 7-8 Phillips PM2.5×6.0 screw 7-13 Phillips PM2.5×4.0 screw 7-15 Phillips PM2.0×6.0 screw 7-16 vi Maintenance and Service Guide - HP Pavilion dv3-2300 | HP Pavilion dv3 Entertainment PC - Maintenance and Servic - Page 7
(network 9-4 Universal Serial Bus 9-4 10 Power cord set requirements Requirements for all countries and regions 10-1 Requirements for specific countries and regions 10-2 11 Recycling Battery 11-1 Display 11-1 Index Maintenance and Service Guide vii - HP Pavilion dv3-2300 | HP Pavilion dv3 Entertainment PC - Maintenance and Servic - Page 8
viii Maintenance and Service Guide - HP Pavilion dv3-2300 | HP Pavilion dv3 Entertainment PC - Maintenance and Servic - Page 9
Description HP Pavilion dv3 Entertainment PC Intel® Core™2 Duo dv3-2000 models dv3-2300 models Discrete graphics subsystem memory UMA graphics subsystem memory Discrete graphics subsystem memory UMA graphics subsystem memory 9 9 9 9 9 9 9 9 9 Continued Maintenance and Service Guide - HP Pavilion dv3-2300 | HP Pavilion dv3 Entertainment PC - Maintenance and Servic - Page 10
Intel Core i3 processors: dv3-2000 models Discrete graphics subsystem memory UMA graphics subsystem memory 9 9 9 9 9 9 9 9 9 9 dv3-2300 models Discrete graphics subsystem memory UMA graphics subsystem memory 9 9 9 9 9 9 9 9 9 9 Continued 1-2 Maintenance and Service Guide - HP Pavilion dv3-2300 | HP Pavilion dv3 Entertainment PC - Maintenance and Servic - Page 11
description dv3-2000 models dv3-2300 models Supports the following drives: 9 9 ■ Blu-ray ROM DVD±R/RW SuperMulti DL Drive with LightScribe ■ Blu-ray ROM DVD±R/RW SuperMulti DL Drive ■ DVD±RW and CD-RW SuperMulti Double-Layer Drive with LightScribe Continued Maintenance and Service Guide - HP Pavilion dv3-2300 | HP Pavilion dv3 Entertainment PC - Maintenance and Servic - Page 12
Product description dv3-2000 models dv3-2300 models Category Description Discrete graphics subsystem memory UMA graphics subsystem memory Discrete graphics subsystem memory UMA graphics subsystem memory Optical drives (continued) Supports the following drives: ■ Blu-ray ROM DVD±R/RW - HP Pavilion dv3-2300 | HP Pavilion dv3 Entertainment PC - Maintenance and Servic - Page 13
Product description dv3-2000 models dv3-2300 models Category Description Discrete graphics subsystem memory UMA graphics subsystem memory Discrete graphics subsystem memory UMA graphics subsystem memory External One ExpressCard slot, supporting optional 9 9 9 9 media cards ExpressCard/ - HP Pavilion dv3-2300 | HP Pavilion dv3 Entertainment PC - Maintenance and Servic - Page 14
Memory modules RTC battery Optical drive WLAN module WWAN module dv3-2000 models dv3-2300 models Discrete graphics subsystem memory UMA graphics subsystem memory Discrete graphics subsystem memory UMA graphics subsystem memory 9 9 9 9 9 9 9 9 9 9 1-6 Maintenance and Service Guide - HP Pavilion dv3-2300 | HP Pavilion dv3 Entertainment PC - Maintenance and Servic - Page 15
(2) Wireless antennas On select computer models, at least two antennas send and receive signals from one or more wireless devices. These antennas are not visible from the outside of the computer. country or region. These notices are located in Help and Support. Maintenance and Service Guide 2-1 - HP Pavilion dv3-2300 | HP Pavilion dv3 Entertainment PC - Maintenance and Servic - Page 16
only) Allows a fingerprint logon to Windows, instead of a password logon. *This table describes factory settings. For information about changing factory settings, refer to the user guides located in Help and Support. 2-2 Maintenance and Service Guide - HP Pavilion dv3-2300 | HP Pavilion dv3 Entertainment PC - Maintenance and Servic - Page 17
be used like the keys on an external numeric keypad. Execute frequently used system functions when pressed in combination with the fn key. Maintenance and Service Guide 2-3 - HP Pavilion dv3-2300 | HP Pavilion dv3 Entertainment PC - Maintenance and Servic - Page 18
If the computer is not plugged into an external power source, the light stays off until the battery reaches a low battery level. (9) Drive light Blinking: The hard drive or optical drive is being accessed. *The is visible whether the computer is open or closed. 2-4 Maintenance and Service Guide - HP Pavilion dv3-2300 | HP Pavilion dv3 Entertainment PC - Maintenance and Servic - Page 19
. To view or change pointing device references: ■ In Windows Vista, select Start > Control Panel > Hardware and Sound > Mouse. ■ In Windows 7, select Start > Devices and Printers. Then, right-click the device representing your computer, and select Mouse settings. Maintenance and Service Guide 2-5 - HP Pavilion dv3-2300 | HP Pavilion dv3 Entertainment PC - Maintenance and Servic - Page 20
computer is not plugged into an external power source, the light stays off until the battery reaches a low battery level. Blinking: The hard drive or optical drive is being accessed. Receives a signal speakers, headphones, ear buds, a headset, or television audio. 2-6 Maintenance and Service Guide - HP Pavilion dv3-2300 | HP Pavilion dv3 Entertainment PC - Maintenance and Servic - Page 21
) jack (7) External monitor port (8) Vent (9) Security cable slot Description Supports an optional ExpressCard/34 module. Supports the following optional digital card formats: Secure Digital (SD) Memory Card, prevent the computer from being mishandled or stolen. Maintenance and Service Guide 2-7 - HP Pavilion dv3-2300 | HP Pavilion dv3 Entertainment PC - Maintenance and Servic - Page 22
power. Connect optional USB devices. Reads optical discs and, on select models, also writes to optical discs. Blinking: The drive is being accessed. 2-8 Maintenance and Service Guide - HP Pavilion dv3-2300 | HP Pavilion dv3 Entertainment PC - Maintenance and Servic - Page 23
battery from the battery bay. Holds the battery. Holds a wireless LAN module, wireless WAN module (select models only), and the RTC battery restore computer functionality, and then contact technical support through Help and Support. Enable airflow to cool internal components. ✎ and Service Guide 2-9 - HP Pavilion dv3-2300 | HP Pavilion dv3 Entertainment PC - Maintenance and Servic - Page 24
External component identification 2-10 Maintenance and Service Guide - HP Pavilion dv3-2300 | HP Pavilion dv3 Entertainment PC - Maintenance and Servic - Page 25
identifier that is unique to each product. This number provides specific information about the product's hardware components. The part number helps a service technician to determine what components and parts are needed. This is the alphanumeric identifier you use to locate documents, drivers, and - HP Pavilion dv3-2300 | HP Pavilion dv3 Entertainment PC - Maintenance and Servic - Page 26
Illustrated parts catalog Computer major components 3-2 Maintenance and Service Guide - HP Pavilion dv3-2300 | HP Pavilion dv3 Entertainment PC - Maintenance and Servic - Page 27
■ 13.4-inch display assembly for use only in dv3-2000 models with blue trim 576316-001 ■ 13.3-inch LED display assembly for use only in dv3-2300 models with blue trim 591414-001 ■ 13.3-inch in Greece 530646-DJ1 ■ For use in Israel 530646-BB1 Continued Maintenance and Service Guide 3-3 - HP Pavilion dv3-2300 | HP Pavilion dv3 Entertainment PC - Maintenance and Servic - Page 28
■ For use in Turkey 530643-141 ■ For use in the United Kingdom 530643-031 ■ For use in the United States 530643-001 Continued 3-4 Maintenance and Service Guide - HP Pavilion dv3-2300 | HP Pavilion dv3 Entertainment PC - Maintenance and Servic - Page 29
530644-AD1 ■ For use in Thailand 530644-281 Keyboards without backlight with molded finish for use only with dv3-2000 computer models with blue trim: ■ For use in French Canada 538665-121 ■ For use in Japan use in the United States 539044-001 Continued Maintenance and Service Guide 3-5 - HP Pavilion dv3-2300 | HP Pavilion dv3 Entertainment PC - Maintenance and Servic - Page 30
Spare Part Number Keyboards (Continued): Keyboards without backlight with painted finish for use only with dv3-2000 computer models with white trim: ■ For use in Belgium 530645-A41 ■ For use in Italy 576306-061 ■ For use in Portugal 576306-131 Continued 3-6 Maintenance and Service Guide - HP Pavilion dv3-2300 | HP Pavilion dv3 Entertainment PC - Maintenance and Servic - Page 31
) 531828-001 LED board (includes cable) 531826-001 Bluetooth module ✎ The Bluetooth module spare part kit does not include a Bluetooth module cable. ■ For use in dv3-2000 models 483113-001 ■ For use in dv3-2300 models 537921-001 Continued Maintenance and Service Guide 3-7 - HP Pavilion dv3-2300 | HP Pavilion dv3 Entertainment PC - Maintenance and Servic - Page 32
dv3-2000 models 531811-001 ■ For use in dv3-2300 models 591417-001 Audio board (includes cable) ■ For use in dv3-2000 models 531812-001 ■ For use in dv3-2300 include replacement thermal material): Intel Core 2 Duo processors for use only in dv3-2000 models: ■ T9900 3.06-GHz and Service Guide - HP Pavilion dv3-2300 | HP Pavilion dv3 Entertainment PC - Maintenance and Servic - Page 33
MHz FSB) 572926-001 Intel Celeron processor for use only in dv3-2000 models: ■ T1600 1.66-GHz processor (1-MB L2 cache, 667-MHz FSB) 532324-001 Intel Core i5 processors, Dual Core for use only in dv3-2300 models: ■ 540M Dual Core processor, 2.53-GHz (Turbo up to 3.06) (3-MB L3 cache, 4 threads - HP Pavilion dv3-2300 | HP Pavilion dv3 Entertainment PC - Maintenance and Servic - Page 34
WWAN module for use only in dv3-2001 - dv3-2199 models 483377-002 WLAN modules for use only in dv3-2000 models: ■ Broadcom 4322AGN 802. -Bissau, Guyana, Haiti, Honduras, Hong Kong, Hungary, Iceland, India, Indonesia, Ireland, Israel, Italy, the Ivory Coast, Jamaica, Maintenance and Service Guide - HP Pavilion dv3-2300 | HP Pavilion dv3 Entertainment PC - Maintenance and Servic - Page 35
Georgia, Germany, Ghana, Greece, Guatemala, Haiti, Honduras, Hong Kong, Hungary, Iceland, India, Indonesia, Ireland, Israel, Italy, Ivory Coast, Jamaica, Japan, Jordan, Kenya, Kuwait, Uruguay, the U.S. Virgin Islands, Venezuela, and Vietnam 572520-001 Continued Maintenance and Service Guide 3-11 - HP Pavilion dv3-2300 | HP Pavilion dv3 Entertainment PC - Maintenance and Servic - Page 36
Part Number WLAN modules for use only in dv3-2000 models and dv3-2300 models: ■ Atheros 9280AGN 802.11a/b/g/n WLAN module -Bissau, Guyana, Haiti, Honduras, Hong Kong, Hungary, Iceland, India, Indonesia, Ireland, Israel, Italy, the Ivory Coast, Jamaica, Continued 3-12 Maintenance and Service Guide - HP Pavilion dv3-2300 | HP Pavilion dv3 Entertainment PC - Maintenance and Servic - Page 37
Atheros 9280AGN 802.11a/b/g/draft-n WiFi Adapter for use only in dv3-2300 models in 580102-001 Canada, the Cayman Islands, Guam, Puerto Guinea, Guinea-Bissau, Guyana, Honduras, Hong Kong, Hungary, Iceland, India, Indonesia, Ireland, Israel, Italy, Ivory Coast, Japan, Jordan, and Service Guide 3-13 - HP Pavilion dv3-2300 | HP Pavilion dv3 Entertainment PC - Maintenance and Servic - Page 38
) for use only with dv3-2000 computer models: ■ 4-GB 598855-001 ■ 2-GB 598858-001 ■ 1-GB 598861-001 Memory module (PC3-10600, 1333-MHz, DDR3) for use only with dv3-2300 computer models: ■ 4-GB 599092-001 ■ 2-GB 598856-001 ■ 1-GB 598859-001 Continued 3-14 Maintenance and Service Guide - HP Pavilion dv3-2300 | HP Pavilion dv3 Entertainment PC - Maintenance and Servic - Page 39
591423-001 ■ 320-GB, 7200-rpm 591422-001 ■ 250-GB, 7200-rpm 591421-001 For use with dv3-2000 and dv3-2300 computer models: ■ 320-GB, 5400-rpm Mini-Pocket Media Drive 519218-001 ■ 250-GB, 7200-rpm 572084 Drive Mounting Kit (not illustrated) 581405-001 Maintenance and Service Guide 3-15 - HP Pavilion dv3-2300 | HP Pavilion dv3 Entertainment PC - Maintenance and Servic - Page 40
Illustrated parts catalog AntiGlare display assembly subcomponents (dv3-2000 models only) Item Description Spare part number (1a) Display enclosure: For use only with computer If these components must be replaced, the entire display assembly must be replaced. 3-16 Maintenance and Service Guide - HP Pavilion dv3-2300 | HP Pavilion dv3 Entertainment PC - Maintenance and Servic - Page 41
only with computer models equipped with a 13.4-inch display assembly for use only 531794-001 with dv3-2000 computer models For use only with computer models equipped with a 13.3-inch display assembly 531788-001 with computer models with white trim 531796-001 Maintenance and Service Guide 3-17 - HP Pavilion dv3-2300 | HP Pavilion dv3 Entertainment PC - Maintenance and Servic - Page 42
number (1) Display bezel: For use only with dv3-2300 models with blue trim and 13.3-inch touch screen displays 593022-001 For use only with dv3-2000 computer models with 13.3-inch touch screen displays be replaced, the entire display assembly must be replaced. 3-18 Maintenance and Service Guide - HP Pavilion dv3-2300 | HP Pavilion dv3 Entertainment PC - Maintenance and Servic - Page 43
Plastics Kit Illustrated parts catalog Item (1) (2) (3) Description Plastics Kit: ExpressCard slot bezel Hard drive cover (includes three captive screws, secured by C-clips) Wireless module compartment cover Spare part number 531808-001 Maintenance and Service Guide 3-19 - HP Pavilion dv3-2300 | HP Pavilion dv3 Entertainment PC - Maintenance and Servic - Page 44
For use with dv3-2000 and dv3-2300 computer models: ■ dv3-2300 computer models (include bezel and bracket): ■ Blu-ray ROM DVD±R/RW SuperMulti DL Drive with LightScribe 591425-001 ■ DVD±RW and CD-RW SuperMulti Double-Layer Drive with LightScribe 591424-001 3-20 Maintenance and Service Guide - HP Pavilion dv3-2300 | HP Pavilion dv3 Entertainment PC - Maintenance and Servic - Page 45
Notebook sleeve AC adapters: ■ 90-W non-PFC HP Smart Adapter ■ 90-W PFC HP Smart Adapter, PFC ■ 90-W PFC HP Smart Adapter for use in India ■ 65-W PFC HP Smart Adapter ■ 65-W PFC HP Smart Adapter for use in India × 3.0 screws Maintenance and Service Guide Illustrated parts catalog Spare part number - HP Pavilion dv3-2300 | HP Pavilion dv3 Entertainment PC - Maintenance and Servic - Page 46
HP Smart Adapter 90-W PFC HP Smart Adapter 65-W PFC HP Smart Adapter Intel WiFi Link 5100 802.11a/b/g/n WLAN module for use only with dv3-2000 use in Argentina Power cord for use in India Broadcom 4312G 802.11a/b/g WLAN module for use only with dv3-2000 models in Canada, the Cayman Islands, Guam, - HP Pavilion dv3-2300 | HP Pavilion dv3 Entertainment PC - Maintenance and Servic - Page 47
Hungary, Iceland, India, Indonesia, dv3-2000 models (6-MB L2 cache, 1066-MHz FSB, includes replacement thermal material) Intel Core T9550 2.66-GHz processor for use only with dv3-2000 models (6-MB L2 cache, 1066-MHz FSB, includes replacement thermal material) Continued Maintenance and Service Guide - HP Pavilion dv3-2300 | HP Pavilion dv3 Entertainment PC - Maintenance and Servic - Page 48
Core P8600 2.40-GHz processor for use only with dv3-2000 models (3-MB L2 cache, 1066-MHz FSB, includes replacement thermal material) Intel Core P7450 2.13-GHz processor for use only with dv3-2000 Haiti, Honduras, Hong Kong, Hungary, Iceland, India, Indonesia, Ireland, Israel, Italy, the Service Guide - HP Pavilion dv3-2300 | HP Pavilion dv3 Entertainment PC - Maintenance and Servic - Page 49
, Guadeloupe, Guatemala, Guinea, Guinea-Bissau, Guyana, Haiti, Honduras, Hong Kong, Hungary, Iceland, India, Indonesia, Ireland, Israel, Italy, the Ivory Coast, Jamaica, Japan, Jordan, Kazakhstan, Kenya, black trim in Russia (includes keyboard cable) Continued Maintenance and Service Guide 3-25 - HP Pavilion dv3-2300 | HP Pavilion dv3 Entertainment PC - Maintenance and Servic - Page 50
finish for use only with dv3-2000 computer models with white trim in Spain (includes keyboard cable) Keyboard without backlight with painted finish for use only with dv3-2000 computer models with white trim in French Canada (includes keyboard cable) Continued 3-26 Maintenance and Service Guide - HP Pavilion dv3-2300 | HP Pavilion dv3 Entertainment PC - Maintenance and Servic - Page 51
with dv3-2000 computer with dv3-2000 computer with dv3-2000 computer dv3-2000 dv3-2000 computer models with white trim in India (includes keyboard cable) Keyboard with backlight and painted finish for use only with dv3-2000 only with dv3-2000 computer with dv3-2000 computer with dv3-2000 computer - HP Pavilion dv3-2300 | HP Pavilion dv3 Entertainment PC - Maintenance and Servic - Page 52
hard drive bracket) 500-GB, 5400-rpm hard drive for use only with dv3-2000 computer models (includes hard drive connector and hard drive bracket) DVD±RW and CD-RW SuperMulti Double-Layer Drive with LightScribe for use only with dv3-2000 computer models Continued 3-28 Maintenance and Service Guide - HP Pavilion dv3-2300 | HP Pavilion dv3 Entertainment PC - Maintenance and Servic - Page 53
page 19 for more Plastics Kit spare part information. USB board (includes USB board cable) Power connector and cable Bluetooth module cable for use with dv3-2000 models Audio board for use with dv3-2000 models (includes audio board cable) Continued Maintenance and Service Guide 3-29 - HP Pavilion dv3-2300 | HP Pavilion dv3 Entertainment PC - Maintenance and Servic - Page 54
dv3-2000 dv3-2000 battery (includes RTC battery cable and double-sided tape) Intel Celeron T1600 1.66-GHz processor for use with dv3-2000 India) Wireless antenna set for use only with dv3-2000 computer models equipped with an AntiGlare display assembly Bluetooth module for use only with dv3-2300 - HP Pavilion dv3-2300 | HP Pavilion dv3 Entertainment PC - Maintenance and Servic - Page 55
539044-AD1 539044-B31 Description Keyboard without backlight with molded finish for use only with dv3-2000 computer models with blue trim in French Canada (includes keyboard cable) Keyboard without backlight East, and Africa (includes keyboard cable) Continued Maintenance and Service Guide 3-31 - HP Pavilion dv3-2300 | HP Pavilion dv3 Entertainment PC - Maintenance and Servic - Page 56
dv3-2000 models (3-MB L2 cache, 1066-MHz FSB, includes replacement thermal material) Intel Core T9900 3.06-GHz processor for use with dv3-2000 models (6-MB L2 cache, 1066-MHz FSB, includes replacement thermal material) Notebook Kong, Hungary, Iceland, India, Indonesia, Ireland, Israel, Service Guide - HP Pavilion dv3-2300 | HP Pavilion dv3 Entertainment PC - Maintenance and Servic - Page 57
65-W PFC AC adapter (for use only in India) Display hinges for use only with dv3-2000 computer models with 13.4-inch touch screen display with dv3-2300 models in Canada, Cayman Islands, Guam, Puerto Rico, the United States, and the U.S. Virgin Islands Continued Maintenance and Service Guide 3-33 - HP Pavilion dv3-2300 | HP Pavilion dv3 Entertainment PC - Maintenance and Servic - Page 58
-N 1000 WLAN module for use only with dv3-2300 models in Russia and Ukraine 160-GB, 7200-rpm hard drive (includes hard drive connector and hard drive bracket) Base enclosure for use with models with touch screen displays (includes six rubber feet) Continued 3-34 Maintenance and Service Guide - HP Pavilion dv3-2300 | HP Pavilion dv3 Entertainment PC - Maintenance and Servic - Page 59
with dv3-2000 computer models with blue trim System board for use with dv3-2300 dv3-2300 computer models with blue trim (includes TouchPad on/off board and cable, TouchPad button board and cable, TouchPad board and cable, and fingerprint reader board cable) Continued Maintenance and Service Guide - HP Pavilion dv3-2300 | HP Pavilion dv3 Entertainment PC - Maintenance and Servic - Page 60
antenna transceivers and cables, webcam, microphone, nameplate, and logo) Intel Core i5 430M Dual Core processor, 2.26-GHz (Turbo up to 2.53) for use only in dv3-2300 computer models (3-MB L3 cache, four threads, includes replacement thermal material) Continued 3-36 Maintenance and Service Guide - HP Pavilion dv3-2300 | HP Pavilion dv3 Entertainment PC - Maintenance and Servic - Page 61
models 1-GB memory module (PC3-10600, 1333-MHz, DDR3) for use with dv3-2300 computer models 1-GB memory module (PC2-6400, 800-MHz, DDR2) for use with dv3-2000 computer models 4-GB memory module (PC3-10600, 1333-MHz, DDR3) for use with dv3-2300 computer models Maintenance and Service Guide 3-37 - HP Pavilion dv3-2300 | HP Pavilion dv3 Entertainment PC - Maintenance and Servic - Page 62
Illustrated parts catalog 3-38 Maintenance and Service Guide - HP Pavilion dv3-2300 | HP Pavilion dv3 Entertainment PC - Maintenance and Servic - Page 63
plastic parts. Apply pressure only at the points designated in the maintenance instructions. Cables and connectors Ä CAUTION: When servicing the computer, be sure that cables are placed in their proper flex cables with extreme care; these cables tear easily. Maintenance and Service Guide 4-1 - HP Pavilion dv3-2300 | HP Pavilion dv3 Entertainment PC - Maintenance and Servic - Page 64
optical drive tray is closed. ■ Handle drives on surfaces covered with at least one inch of shock-proof foam. ■ Avoid dropping drives from any height onto and then degrade in the internal layers, reducing its life expectancy. Ä CAUTION: To prevent damage to the computer Maintenance and Service Guide - HP Pavilion dv3-2300 | HP Pavilion dv3 Entertainment PC - Maintenance and Servic - Page 65
grounded work surface, and use properly grounded tools and equipment. ■ Use conductive field service tools, such as cutters, screwdrivers, and vacuums. ■ When fixtures must directly power and input signals before inserting or removing connectors or test equipment. Maintenance and Service Guide 4-3 - HP Pavilion dv3-2300 | HP Pavilion dv3 Entertainment PC - Maintenance and Servic - Page 66
tabletop workstations with ground cords of one megohm resistance ■ Static-dissipative tables or floor mats with hard ties to the ground ■ Field service kits ■ Static awareness labels ■ Material Floor mats Voltage protection level 1,500 V 7,500 V 5,000 V 4-4 Maintenance and Service Guide - HP Pavilion dv3-2300 | HP Pavilion dv3 Entertainment PC - Maintenance and Servic - Page 67
must be removed, replaced, or loosened when servicing the computer. Make special note of each screw Serial number Report the computer serial number to HP when requesting information or ordering spare parts. components. The part number helps a service technician to determine what components and parts - HP Pavilion dv3-2300 | HP Pavilion dv3 Entertainment PC - Maintenance and Servic - Page 68
Rubber Kit, spare part number 534989-001. There are six rubber feet that attach to the base enclosure in the locations illustrated below. 4-6 Maintenance and Service Guide - HP Pavilion dv3-2300 | HP Pavilion dv3 Entertainment PC - Maintenance and Servic - Page 69
you. 2. Slide the battery release latch 1 to release the battery. 3. Lift the front edge of the battery pack 2 until it rests at an angle. 4. Remove the battery 3 from the computer. Install the battery by inserting it into the battery bay until you hear a click. Maintenance and Service Guide 4-7 - HP Pavilion dv3-2300 | HP Pavilion dv3 Entertainment PC - Maintenance and Servic - Page 70
dv3-2300 computer models 500-GB, 7200-rpm for use only with dv3-2000 computer models 500-GB, 5400-rpm for use only with dv3-2000 computer models 320-GB, 7200-rpm for use only with dv3-2300 adapter from the computer. 4. Remove the battery (see "Battery" on page 7). Remove the hard drive: Service Guide - HP Pavilion dv3-2300 | HP Pavilion dv3 Entertainment PC - Maintenance and Servic - Page 71
necessary to replace the hard drive bracket, follow these steps: a. Remove the two Phillips PM3.0×4.0 screws 1 from each side of the hard drive. Maintenance and Service Guide 4-9 - HP Pavilion dv3-2300 | HP Pavilion dv3 Entertainment PC - Maintenance and Servic - Page 72
dv3-2000 computer models 4-GB memory module (PC2-6400, 800-MHz, DDR2) 2-GB memory module (PC2-6400, 800-MHz, DDR2) 1-GB memory module (PC2-6400, 800-MHz, DDR2) For use with dv3-2300 AC adapter from the computer. 4. Remove the battery (see "Battery" on page 7). 5. Remove the hard drive Service Guide - HP Pavilion dv3-2300 | HP Pavilion dv3 Entertainment PC - Maintenance and Servic - Page 73
Removal and replacement procedures ✎ Memory modules are designed with a notch 3 to prevent incorrect insertion into the memory module slot. Reverse this procedure to install a memory module. Maintenance and Service Guide 4-11 - HP Pavilion dv3-2300 | HP Pavilion dv3 Entertainment PC - Maintenance and Servic - Page 74
are not interchangeable. Description Spare part number For use with dv3-2000 computer models: Broadcom 4322AGN 802.11a/b/g/n WLAN module for Bissau, Guyana, Haiti, Honduras, Hong Kong, Hungary, Iceland, India, Indonesia, Ireland, Israel, Italy, the Ivory Coast, Jamaica, and Service Guide - HP Pavilion dv3-2300 | HP Pavilion dv3 Entertainment PC - Maintenance and Servic - Page 75
, Guatemala, Guinea, Guinea-Bissau, Guyana, Haiti, Honduras, Hong Kong, Hungary, Iceland, India, Indonesia, Ireland, Israel, Italy, the Ivory Coast, Jamaica, Japan, Jordan, Kazakhstan, Venezuela, Vietnam, Yemen, Zaire, Zambia, and Zimbabwe 504593-002 Continued Maintenance and Service Guide 4-13 - HP Pavilion dv3-2300 | HP Pavilion dv3 Entertainment PC - Maintenance and Servic - Page 76
Iceland, India, Indonesia, in dv3-2000 computer models and dv3-2300 dv3-2300 computer models: Atheros 9285G 802.11b/g/n WiFi Adapter for use only in Canada, Cayman Islands, Guam, Puerto Rico, the United States, and the U.S. Virgin Islands 580101-001 Continued 4-14 Maintenance and Service Guide - HP Pavilion dv3-2300 | HP Pavilion dv3 Entertainment PC - Maintenance and Servic - Page 77
Grenada, Guadeloupe, Guatemala, Guinea, Guinea-Bissau, Guyana, Honduras, Hong Kong, Hungary, Iceland, India, Indonesia, Ireland, Israel, Italy, Ivory Coast, Japan, Jordan, Kazakhstan, Kenya, Kiribati, Kuwait, use in Russia and the Ukraine 593531-001 Continued Maintenance and Service Guide 4-15 - HP Pavilion dv3-2300 | HP Pavilion dv3 Entertainment PC - Maintenance and Servic - Page 78
Ghana, Greece, Guam, Guadeloupe, Guatemala, Haiti, Honduras, Hong Kong, Hungary, Iceland, India, Indonesia, Ireland, Israel, Italy, Ivory Coast, Jamaica, Japan, Jordan, Kenya, South AC adapter from the computer. 4. Remove the battery (see "Battery" on page 7). 4-16 Maintenance and Service Guide - HP Pavilion dv3-2300 | HP Pavilion dv3 Entertainment PC - Maintenance and Servic - Page 79
a warning message, remove the module to restore computer functionality, and then contact technical support through Help and Support. 1. Lift the rear edge of the wireless module compartment cover 1 to detach 2 that secures the WLAN module bracket to the computer. Maintenance and Service Guide 4-17 - HP Pavilion dv3-2300 | HP Pavilion dv3 Entertainment PC - Maintenance and Servic - Page 80
bracket to the WLAN module, and then remove the bracket from the WLAN module 2. Reverse this procedure to install the WLAN module. 4-18 Maintenance and Service Guide - HP Pavilion dv3-2300 | HP Pavilion dv3 Entertainment PC - Maintenance and Servic - Page 81
WWAN module for use only with dv3-2001 - dv3-2199 computer models Spare part number AC adapter from the computer. 4. Remove the battery (see "Battery" on page 7). 5. Remove the wireless , and then contact technical support through Help and Support. 1. Disconnect the WWAN antenna Service Guide 4-19 - HP Pavilion dv3-2300 | HP Pavilion dv3 Entertainment PC - Maintenance and Servic - Page 82
Description SIM slot board for use with dv3-2000 computer models (includes cable) Spare part number and then unplugging the AC adapter from the computer. 4. Remove the battery (see "Battery" on page 7). 5. Remove the wireless module compartment cover (see " 4-20 Maintenance and Service Guide - HP Pavilion dv3-2300 | HP Pavilion dv3 Entertainment PC - Maintenance and Servic - Page 83
slot board cable allows. 6. Disconnect the SIM slot board cable 3 from the system board. Reverse this procedure to install the SIM slot board. Maintenance and Service Guide 4-21 - HP Pavilion dv3-2300 | HP Pavilion dv3 Entertainment PC - Maintenance and Servic - Page 84
battery as far as the RTC battery cable allows. (The RTC battery is attached to the base enclosure with double-sided tape.) 2. Disconnect the RTC battery cable 2 from the system board. 3. Remove the RTC battery. Reverse this procedure to install the RTC battery. 4-22 Maintenance and Service Guide - HP Pavilion dv3-2300 | HP Pavilion dv3 Entertainment PC - Maintenance and Servic - Page 85
dv3-2000 computer models: Blu-ray ROM DVD±R/RW SuperMulti DL Drive with LightScribe Blu-ray ROM DVD±R/RW SuperMulti DL Drive DVD±RW and CD-RW SuperMulti Double-Layer Drive with LightScribe For use only with dv3-2300 computer. 4. Remove the battery (see "Battery" on page 7). Remove Service Guide 4-23 - HP Pavilion dv3-2300 | HP Pavilion dv3 Entertainment PC - Maintenance and Servic - Page 86
optical drive bracket to the optical drive. c. Remove the optical drive bracket 2. Reverse this procedure to reassemble and install an optical drive. 4-24 Maintenance and Service Guide - HP Pavilion dv3-2300 | HP Pavilion dv3 Entertainment PC - Maintenance and Servic - Page 87
number For use in country or region: Spare part number Keyboard with backlight for use only with dv3-2000 computer models (includes keyboard cable and backlight cable; available only in black with painted finish): ■ ■ For use in Thailand 530644-281 Continued Maintenance and Service Guide 4-25 - HP Pavilion dv3-2300 | HP Pavilion dv3 Entertainment PC - Maintenance and Servic - Page 88
country or region: Spare part number Keyboards without backlight in blue color and molded finish for use only with dv3-2000 computer models: ■ For use in French Canada 538665-121 ■ For use in Thailand 538665-281 ■ For For use in the United States 530645-001 4-26 Maintenance and Service Guide - HP Pavilion dv3-2300 | HP Pavilion dv3 Entertainment PC - Maintenance and Servic - Page 89
computer by first unplugging the power cord from the AC outlet, and then unplugging the AC adapter from the computer. 4. Remove the battery (see "Battery" on page 7). 5. Remove the hard drive cover (see "Hard drive" on page 8). Remove the keyboard: 1. Remove the three Phillips PM2.0×8.0 screws that - HP Pavilion dv3-2300 | HP Pavilion dv3 Entertainment PC - Maintenance and Servic - Page 90
cable is attached, and disconnect the keyboard cable 2 from the system board. 8. Remove the keyboard. Reverse this procedure to install the keyboard. 4-28 Maintenance and Service Guide - HP Pavilion dv3-2300 | HP Pavilion dv3 Entertainment PC - Maintenance and Servic - Page 91
dv3-2000 computer models: Switch cover for use only with computer models with black trim Switch cover for use only with computer models with blue trim Switch cover for use only with computer models with white trim For use with dv3-2300 4. Remove the battery (see "Battery" on page Service Guide 4-29 - HP Pavilion dv3-2300 | HP Pavilion dv3 Entertainment PC - Maintenance and Servic - Page 92
it up and forward until it detaches from the computer. 6. Remove the switch cover. Reverse this procedure to install the switch cover. 4-30 Maintenance and Service Guide - HP Pavilion dv3-2300 | HP Pavilion dv3 Entertainment PC - Maintenance and Servic - Page 93
cord from the AC outlet, and then unplugging the AC adapter from the computer. 4. Remove the battery (see "Battery" on page 7). 5. Remove the following components: a. Hard drive cover (see "Hard drive" on 4. Reverse this procedure to install the speaker assembly. Maintenance and Service Guide 4-31 - HP Pavilion dv3-2300 | HP Pavilion dv3 Entertainment PC - Maintenance and Servic - Page 94
with dv3-2000 computer models with blue trim ■ 13.3-inch LED display assembly for use only with dv3-2300 computer then unplugging the AC adapter from the computer. 4. Remove the battery (see "Battery" on page 7). 5. Disconnect the wireless antenna cables from ). 4-32 Maintenance and Service Guide - HP Pavilion dv3-2300 | HP Pavilion dv3 Entertainment PC - Maintenance and Servic - Page 95
to support the display assembly can result in damage to the display assembly and other computer components. 3. Remove the two Phillips PM2.5×6.0 screws 1 that secure the display assembly to the computer. 4. Lift the display assembly 2 straight up and remove it. Maintenance and Service Guide 4-33 - HP Pavilion dv3-2300 | HP Pavilion dv3 Entertainment PC - Maintenance and Servic - Page 96
3. Display enclosures are available using the following spare part numbers: ❏ 531791-001-For use only with dv3-2000 computer models with black trim ❏ 531797-001-For use only with dv3-2000 computer models with white trim 10. If it is necessary to replace the webcam/microphone module, release the - HP Pavilion dv3-2300 | HP Pavilion dv3 Entertainment PC - Maintenance and Servic - Page 97
of the display panel cable bracket 2 and swing it toward you and down. 16. Disconnect the display panel cable from the display panel 3. Maintenance and Service Guide 4-35 - HP Pavilion dv3-2300 | HP Pavilion dv3 Entertainment PC - Maintenance and Servic - Page 98
from the hinges. The hinge covers are available using spare part number 575980-001 for dv3-2000 computer models. 20. Remove the six Phillips PM2.5×4.0 screws 2 and the four Phillips PM2 available using spare part number 531780-001 for dv3-2000 computer models. 4-36 Maintenance and Service Guide - HP Pavilion dv3-2300 | HP Pavilion dv3 Entertainment PC - Maintenance and Servic - Page 99
. 24. Remove the display bezel 4. The display bezel is available using the following spare part numbers: ❏ 531794-001-for use only with dv3-2000 computer models equipped with a 13.4-inch display assembly ❏ 531788-001-for use only with computer models equipped with a 13.3-inch display assembly - HP Pavilion dv3-2300 | HP Pavilion dv3 Entertainment PC - Maintenance and Servic - Page 100
the following spare part numbers: ❏ 531779-001-for use only with computer models equipped with a 13.4-inch display assembly ❏ 531778-001-for use only with dv3-2000 computer models equipped with a 13.3-inch display assembly. 4-38 Maintenance and Service Guide - HP Pavilion dv3-2300 | HP Pavilion dv3 Entertainment PC - Maintenance and Servic - Page 101
panel cable, turn the display panel upside down with the bottom edge toward you. 33. Detach the support strip 1 that secures the display panel cable to the display panel. 34. Disconnect the display panel cable is available using spare part number 531782-001. Maintenance and Service Guide 4-39 - HP Pavilion dv3-2300 | HP Pavilion dv3 Entertainment PC - Maintenance and Servic - Page 102
edge 1, the left and right sides 2, and the bottom edge of the display bezel 3 until the bezel disengages from the display enclosure. 4-40 Maintenance and Service Guide - HP Pavilion dv3-2300 | HP Pavilion dv3 Entertainment PC - Maintenance and Servic - Page 103
: ❏ 593022-001-for use only with dv3-2300 computer models equipped with a 13.3-inch display assembly and blue trim ❏ 595179-001-for use only with dv3-2000 computer models equipped with a 13.3-inch display 46. Disconnect the LED cable from the display panel 2. Maintenance and Service Guide 4-41 - HP Pavilion dv3-2300 | HP Pavilion dv3 Entertainment PC - Maintenance and Servic - Page 104
: ❏ 577679-001-for use only with dv3-2000 computer models equipped with a 13.4-inch display support strip 2 that secures the display panel cable to the display panel. 53. Disconnect the display panel cable 3 from the connector on the back of the display panel. 4-42 Maintenance and Service Guide - HP Pavilion dv3-2300 | HP Pavilion dv3 Entertainment PC - Maintenance and Servic - Page 105
wireless antenna transceivers and cables are available using spare part number 531781-001. Reverse this procedure to reassemble and install the display assembly. Maintenance and Service Guide 4-43 - HP Pavilion dv3-2300 | HP Pavilion dv3 Entertainment PC - Maintenance and Servic - Page 106
fingerprint reader board for use only with dv3-2000 computer models : ■ For use only fingerprint reader board for use only with dv3-2300 computer models : ■ For use only AC adapter from the computer. 4. Remove the battery (see "Battery" on page 7). 5. Remove the following components: Service Guide - HP Pavilion dv3-2300 | HP Pavilion dv3 Entertainment PC - Maintenance and Servic - Page 107
PM2.0×4.0 screws in the hard drive bay 3 Two Phillips PM2.0×3.0 screws on the front edge of the battery bay 3. Disconnect the power connector cable 1 from the system board. 4. Disconnect the USB board cable fingerprint reader board cable 4 from the system board. Maintenance and Service Guide 4-45 - HP Pavilion dv3-2300 | HP Pavilion dv3 Entertainment PC - Maintenance and Servic - Page 108
in the top cover. 15. Remove the top cover 3 by lifting it straight up. Reverse this procedure to install the top cover. 4-46 Maintenance and Service Guide - HP Pavilion dv3-2300 | HP Pavilion dv3 Entertainment PC - Maintenance and Servic - Page 109
power cord from the AC outlet, and then unplugging the AC adapter from the computer. 4. Remove the battery (see "Battery" on page 7). 5. Remove the following components: a. Hard drive (see "Hard drive" on page this procedure to install the fingerprint reader board. Maintenance and Service Guide 4-47 - HP Pavilion dv3-2300 | HP Pavilion dv3 Entertainment PC - Maintenance and Servic - Page 110
power cord from the AC outlet, and then unplugging the AC adapter from the computer. 4. Remove the battery (see "Battery" on page 7). 5. Remove the following components: a. Hard drive (see "Hard drive" on page 8) Reverse this procedure to install the LED board. 4-48 Maintenance and Service Guide - HP Pavilion dv3-2300 | HP Pavilion dv3 Entertainment PC - Maintenance and Servic - Page 111
dv3-2000 computer models and 591417-001 for dv3-2300 computer models. Description Bluetooth module for use only with dv3-2000 computer models Bluetooth module for use only with dv3-2300 adapter from the computer. 4. Remove the battery (see "Battery" on page 7). 5. Remove the Service Guide 4-49 - HP Pavilion dv3-2300 | HP Pavilion dv3 Entertainment PC - Maintenance and Servic - Page 112
board for use with dv3-2000 computer models (includes cable) Audio board for use with dv3-2300 computer models (includes outlet, and then unplugging the AC adapter from the computer. 4. Remove the battery (see "Battery" on page 7). 5. Remove the following components: a. Hard drive (see Service Guide - HP Pavilion dv3-2300 | HP Pavilion dv3 Entertainment PC - Maintenance and Servic - Page 113
power cord from the AC outlet, and then unplugging the AC adapter from the computer. 4. Remove the battery (see "Battery" on page 7). 5. Remove the following components: a. Hard drive (see "Hard drive" on page 2. Reverse this procedure to install the USB board. Maintenance and Service Guide 4-51 - HP Pavilion dv3-2300 | HP Pavilion dv3 Entertainment PC - Maintenance and Servic - Page 114
power cord from the AC outlet, and then unplugging the AC adapter from the computer. 4. Remove the battery (see "Battery" on page 7). 5. Remove the following components: a. Hard drive (see "Hard drive" on page procedure to install the power connector and cable. 4-52 Maintenance and Service Guide - HP Pavilion dv3-2300 | HP Pavilion dv3 Entertainment PC - Maintenance and Servic - Page 115
For use only with dv3-2000 computer models: For use screen displays For use only with dv3-2300 computer models: For use only ) e. SIM slot board (see "SIM slot board" on page 20) f. RTC battery (see "RTC battery" on page 22) g. Optical drive (see "Optical drive" on page 23) Service Guide 4-53 - HP Pavilion dv3-2300 | HP Pavilion dv3 Entertainment PC - Maintenance and Servic - Page 116
cable 2 Bluetooth module cable 3 Audio board cable 2. Remove the two Phillips PM2.0×4.0 screws that secure the system board to the base enclosure. 4-54 Maintenance and Service Guide - HP Pavilion dv3-2300 | HP Pavilion dv3 Entertainment PC - Maintenance and Servic - Page 117
. 4. Remove the system board from the base enclosure by pulling it away at an angle 3. Reverse this procedure to install the system board. Maintenance and Service Guide 4-55 - HP Pavilion dv3-2300 | HP Pavilion dv3 Entertainment PC - Maintenance and Servic - Page 118
dv3-2000 computer models For use only with computer models equipped with graphics subsystems with discrete memory For use only with computer models equipped with graphics subsystems with UMA memory For use only with dv3-2300 on page 20) f. RTC battery (see "RTC battery" on page 22) g. Service Guide - HP Pavilion dv3-2300 | HP Pavilion dv3 Entertainment PC - Maintenance and Servic - Page 119
apply to computer models equipped with graphics subsystems with discrete memory. See steps 4 and 5 for instructions on removing the fan/heat sink assembly on computer models equipped with graphics subsystems with UMA memory side to side to detach the assembly. Maintenance and Service Guide 4-57 - HP Pavilion dv3-2300 | HP Pavilion dv3 Entertainment PC - Maintenance and Servic - Page 120
service them. Replacement thermal material is included with all system board, fan/heat sink assembly, and processor spare part kits. ✎ Steps 4 and 5 apply to computer models equipped with graphics subsystems with UMA memory. See steps 2 and 3 for instructions 2. 4-58 Maintenance and Service Guide - HP Pavilion dv3-2300 | HP Pavilion dv3 Entertainment PC - Maintenance and Servic - Page 121
and the heat sink section 2 that services it. ■ Thermal pads are used on the Northbridge chip 3 and the heat sink section 4 that services it. ■ Thermal pads are used board components 5 and sections of the heat sink 6 that service them. Replacement thermal material is included with all system board, - HP Pavilion dv3-2300 | HP Pavilion dv3 Entertainment PC - Maintenance and Servic - Page 122
dv3-2000 computer models: ■ T1600 1.66-GHz processor (1-MB L2 cache, 667-MHz FSB) 532324-001 Intel Core i5 processors, Dual Core for use only with dv3-2300 computer models: ■ 540M Dual Core from the computer. 4. Remove the battery (see "Battery" on page 7). 4-60 Maintenance and Service Guide - HP Pavilion dv3-2300 | HP Pavilion dv3 Entertainment PC - Maintenance and Servic - Page 123
) e. SIM slot board (see "SIM slot board" on page 20) f. RTC battery (see "RTC battery" on page 22) g. Optical drive (see "Optical drive" on page 23) a flat-bladed screwdriver to turn the processor locking screw 1 one-half turn counterclockwise until you hear a click. 2. Lift the Service Guide 4-61 - HP Pavilion dv3-2300 | HP Pavilion dv3 Entertainment PC - Maintenance and Servic - Page 124
Removal and replacement procedures 4-62 Maintenance and Service Guide - HP Pavilion dv3-2300 | HP Pavilion dv3 Entertainment PC - Maintenance and Servic - Page 125
the Setup Utility, use the arrow keys to select Exit > Exit Saving Changes, and then press enter. Your change goes into effect immediately. Maintenance and Service Guide 5-1 - HP Pavilion dv3-2300 | HP Pavilion dv3 Entertainment PC - Maintenance and Servic - Page 126
Navigating and selecting in the Setup Utility Because the Setup Utility is not Windows based, it does not support the TouchPad. Navigation and selection are by keystroke. ■ To choose a menu or a menu item not changed when you restore the factory default settings. 5-2 Maintenance and Service Guide - HP Pavilion dv3-2300 | HP Pavilion dv3 Entertainment PC - Maintenance and Servic - Page 127
Utility options. ✎ Some of the Setup Utility menu items listed in this chapter may not be supported by your computer. Main menu Select System information Security menu To Do This ■ View and change the password. Enter, change, or delete a power-on password. Maintenance and Service Guide 5-3 - HP Pavilion dv3-2300 | HP Pavilion dv3 Entertainment PC - Maintenance and Servic - Page 128
Test To Do This Run a comprehensive self test on the hard drive. ✎ On models with two hard drives, this menu option is called the Primary Hard Disk Self Test. Run a comprehensive self-test on a secondary hard drive. Run a diagnostic test on the system memory. 5-4 Maintenance and Service Guide - HP Pavilion dv3-2300 | HP Pavilion dv3 Entertainment PC - Maintenance and Servic - Page 129
to 40,000 ft ✎ Applicable product safety standards specify thermal limits for plastic surfaces. The computer operates well within this range of temperatures. Maintenance and Service Guide 6-1 - HP Pavilion dv3-2300 | HP Pavilion dv3 Entertainment PC - Maintenance and Servic - Page 130
) 7.1 in 11.3 in 13.4 in 0.279 × 0.279 mm 1366 × 768 RGB vertical stripe Edge lit 80 × 25 4.0 W ±40° horizontal, +120°/-40° vertical (typical) 6-2 Maintenance and Service Guide - HP Pavilion dv3-2300 | HP Pavilion dv3 Entertainment PC - Maintenance and Servic - Page 131
) 7.0 in 11.2 in 13.3 in 0.279 × 0.279 mm 1366 × 768 RGB vertical stripe Edge lit 80 × 25 4.0 W ±40° horizontal, +120°/-40° vertical (typical) Maintenance and Service Guide 6-3 - HP Pavilion dv3-2300 | HP Pavilion dv3 Entertainment PC - Maintenance and Servic - Page 132
when referring to hard drive storage capacity. Actual accessible capacity is less. Actual drive specifications may differ slightly. ✎ Certain restrictions and exclusions apply. Contact technical support for details. 6-4 Maintenance and Service Guide - HP Pavilion dv3-2300 | HP Pavilion dv3 Entertainment PC - Maintenance and Servic - Page 133
+R, DVD-R, CD-R, and CD-ROM BD DVD < 230 ms < 180 ms 4.5 MB 9 MB/sec 2,400 KB/sec 2,400 KB/sec 2,400 KB/sec Maintenance and Service Guide 6-5 - HP Pavilion dv3-2300 | HP Pavilion dv3 Entertainment PC - Maintenance and Servic - Page 134
10,800 KB/sec 5,400 KB/sec 10,800 KB/sec 5,400 KB/sec 2,700 KB/sec 6,750 KB/sec Multiword DMA mode 6-6 Maintenance and Service Guide - HP Pavilion dv3-2300 | HP Pavilion dv3 Entertainment PC - Maintenance and Servic - Page 135
Not applicable DMA4 Direct memory access controller DMA5* Not applicable DMA6 Not assigned DMA7 Not assigned *ExpressCard controller can use DMA 1, 2, or 5. Specifications Maintenance and Service Guide 6-7 - HP Pavilion dv3-2300 | HP Pavilion dv3 Entertainment PC - Maintenance and Servic - Page 136
ICH9 Family USB universal host controller 2937 Mobile Intel 4 Series express chipset family IRQ17 High definition audio controller Intel configuration; audio possible configurations are IRQ5, IRQ7, IRQ9, IRQ10, or none. ✎ PC Cards may assert IRQ3, IRQ4, IRQ5, IRQ7, IRQ9, IRQ10, IRQ11, or IRQ15 - HP Pavilion dv3-2300 | HP Pavilion dv3 Entertainment PC - Maintenance and Servic - Page 137
Program interrupt controller Program interrupt controller Program interrupt controller Program interrupt controller Motherboard resources Program interrupt controller Program interrupt controller Program interrupt controller Maintenance and Service Guide Specifications Continued 6-9 - HP Pavilion dv3-2300 | HP Pavilion dv3 Entertainment PC - Maintenance and Servic - Page 138
-3BB 3C0-3DF 400-47F 4D0-4D1 500-57F 1000-1003 1010-101F 2000-20FF 2000-2FFF 3000-4FFF 5000-6FFF 7000-701F 7020-703F 7040-705F 7060-707F 4 series express chipset family Mobile Intel 4 series express ICH9M-E/M SATA AHCI Controller Mobile Intel 4 series express chipset family ICH9M-E/M SATA AHCI - HP Pavilion dv3-2300 | HP Pavilion dv3 Entertainment PC - Maintenance and Servic - Page 139
Thread 2.0 mm Head diameter 5.0 mm Where used: 3 captive screws that secure the hard drive cover to the computer (screws are secured by C-clips) Maintenance and Service Guide 7-1 - HP Pavilion dv3-2300 | HP Pavilion dv3 Entertainment PC - Maintenance and Servic - Page 140
Screw listing Phillips PM3.0×4.0 screw Color Silver Quantity 4 Length 4.0 mm Thread 3.0 mm Where used: 4 screws that secure the hard drive bracket to the hard drive Head diameter 5.0 mm 7-2 Maintenance and Service Guide - HP Pavilion dv3-2300 | HP Pavilion dv3 Entertainment PC - Maintenance and Servic - Page 141
Phillips PM2.0×4.0 screw Screw listing Color Black Quantity 4 Length 4.0 mm Thread 2.0 mm Head diameter 4.5 mm Where used: 2 screws that secure the top cover to the base enclosure in the hard drive bay Maintenance and Service Guide 7-3 - HP Pavilion dv3-2300 | HP Pavilion dv3 Entertainment PC - Maintenance and Servic - Page 142
Screw listing Where used: 2 screws that secure the system board to the base enclosure 7-4 Maintenance and Service Guide - HP Pavilion dv3-2300 | HP Pavilion dv3 Entertainment PC - Maintenance and Servic - Page 143
Phillips PM2.5×3.0 screw Screw listing Color Silver Quantity 2 Length 3.0 mm Thread 2.5 mm Where used: One screw that secures the WLAN module bracket to the computer Head diameter 5.0 mm Maintenance and Service Guide 7-5 - HP Pavilion dv3-2300 | HP Pavilion dv3 Entertainment PC - Maintenance and Servic - Page 144
Screw listing Where used: One screw that secures the SIM slot board to the computer 7-6 Maintenance and Service Guide - HP Pavilion dv3-2300 | HP Pavilion dv3 Entertainment PC - Maintenance and Servic - Page 145
One screw that secures the optical drive to the computer 2 Three screws that secure the keyboard to the computer 3 Two screws that secure the switch cover to the computer 4 Four screws that secure the top cover to the base enclosure Thread 2.0 mm Head diameter 5.0 mm Maintenance and Service Guide - HP Pavilion dv3-2300 | HP Pavilion dv3 Entertainment PC - Maintenance and Servic - Page 146
Screw listing Phillips PM2.0×3.0 screw Color Black Quantity 27 Length 3.0 mm Thread 2.0 mm Where used: 2 screws that secure the WWAN module to the computer Head diameter 4.5 mm 7-8 Maintenance and Service Guide - HP Pavilion dv3-2300 | HP Pavilion dv3 Entertainment PC - Maintenance and Servic - Page 147
Where used: 2 screws that secure the optical drive bracket to the optical drive Screw listing Where used: 5 screws that secure the switch cover to the computer in the battery bay Maintenance and Service Guide 7-9 - HP Pavilion dv3-2300 | HP Pavilion dv3 Entertainment PC - Maintenance and Servic - Page 148
Screw listing Where used: 3 screws that secure the speaker assembly to the top cover Where used: 4 screws that secure the hinges to the display panel on AntiGlare display panels 7-10 Maintenance and Service Guide - HP Pavilion dv3-2300 | HP Pavilion dv3 Entertainment PC - Maintenance and Servic - Page 149
Where used: 2 screws that secure top cover to the base enclosure Screw listing Where used: 4 screws that secure the top cover to the base enclosure Maintenance and Service Guide 7-11 - HP Pavilion dv3-2300 | HP Pavilion dv3 Entertainment PC - Maintenance and Servic - Page 150
secure the fingerprint reader board and bracket to the top cover Where used: 1 One screw that secures the LED board to the base enclosure 2 One screw that secures the audio board to the base enclosure 3 One screw that secures the USB board to the base enclosure 7-12 Maintenance and Service Guide - HP Pavilion dv3-2300 | HP Pavilion dv3 Entertainment PC - Maintenance and Servic - Page 151
Phillips PM2.5×6.0 screw Screw listing Color Silver Quantity 4 Length 6.0 mm Thread 2.5 mm Where used: 2 screws that secure the display assembly to the computer Head diameter 5.0 mm Maintenance and Service Guide 7-13 - HP Pavilion dv3-2300 | HP Pavilion dv3 Entertainment PC - Maintenance and Servic - Page 152
Screw listing Where used: 2 screws that secure the display enclosure to the display assembly on AntiGlare display assemblies 7-14 Maintenance and Service Guide - HP Pavilion dv3-2300 | HP Pavilion dv3 Entertainment PC - Maintenance and Servic - Page 153
Phillips PM2.5×4.0 screw Screw listing Color Silver Quantity 6 Length 4.0 mm Thread 2.5 mm Head diameter 5.0 mm Where used: 6 screws that secure the display hinges to the display assembly on AntiGlare display assemblies Maintenance and Service Guide 7-15 - HP Pavilion dv3-2300 | HP Pavilion dv3 Entertainment PC - Maintenance and Servic - Page 154
Screw listing Phillips PM2.0×6.0 screw Color Silver Quantity 3 Length 6.0 mm Thread 2.0 mm Where used: 3 screws that secure the top cover to the base enclosure Head diameter 4.5 mm 7-16 Maintenance and Service Guide - HP Pavilion dv3-2300 | HP Pavilion dv3 Entertainment PC - Maintenance and Servic - Page 155
: 4 captive screws that secure the fan/heat sink assembly to the system board on computer models equipped with graphics subsystems with discrete memory Maintenance and Service Guide 7-17 - HP Pavilion dv3-2300 | HP Pavilion dv3 Entertainment PC - Maintenance and Servic - Page 156
Screw listing Where used: 4 captive screws that secure the fan/heat sink assembly to the system board on computer models equipped with graphics subsystems with UMA memory 7-18 Maintenance and Service Guide - HP Pavilion dv3-2300 | HP Pavilion dv3 Entertainment PC - Maintenance and Servic - Page 157
your most current backup. HP recommends that you create recovery by the operating system and HP Recovery Manager software are HP Recovery drive is listed in the Hard Disk Drives section of the window. Creating recovery discs HP software allows the creation of only one set of recovery discs. ✎ If - HP Pavilion dv3-2300 | HP Pavilion dv3 Entertainment PC - Maintenance and Servic - Page 158
to AC power during this process. ■ Only one set of recovery discs can be created per computer battery power, you will be prompted to connect to AC power before you can go to the next step. 3. Click Recovery disc creation, and then click Next. 4. Follow the on-screen instructions Service Guide - HP Pavilion dv3-2300 | HP Pavilion dv3 Entertainment PC - Maintenance and Servic - Page 159
a restore point. 5. Click Create. The System Protection window opens. 6. Follow the on-screen instructions. Restore to a previous date and time To revert to a restore point (created at a . The System Restore window opens. 5. Follow the on-screen instructions. Maintenance and Service Guide 8-3 - HP Pavilion dv3-2300 | HP Pavilion dv3 Entertainment PC - Maintenance and Servic - Page 160
recovery ✎ You can recover only files that you have previously backed up. HP recommends that you use HP Recovery Manager to create an entire drive backup as soon as you set up . 3. Click System recovery, and then click Next. 4. Follow the on-screen instructions. 8-4 Maintenance and Service Guide - HP Pavilion dv3-2300 | HP Pavilion dv3 Entertainment PC - Maintenance and Servic - Page 161
right-click Computer, click Manage, and then click Creating recovery discs HP recommends that you create recovery discs to be sure that you can them in a safe place. The software allows the creation of only one set of recovery discs. ✎ If your computer does not include an internal Service Guide 8-5 - HP Pavilion dv3-2300 | HP Pavilion dv3 Entertainment PC - Maintenance and Servic - Page 162
process. ✎ The backup process may take over an hour, depending on file size and the speed of the computer. 1. Click Start, click All Programs, click Maintenance, and then click Backup and Restore. 2. Follow the on-screen instructions to set up and create a backup. 8-6 Maintenance and Service Guide - HP Pavilion dv3-2300 | HP Pavilion dv3 Entertainment PC - Maintenance and Servic - Page 163
utilities, or changing Windows settings. Refer to Help and Support for more information. Using system restore points When you back Follow the on-screen instructions. Performing a recovery ✎ You can recover only files that you have previously backed up. HP recommends that you Service Guide 8-7 - HP Pavilion dv3-2300 | HP Pavilion dv3 Entertainment PC - Maintenance and Servic - Page 164
first recovery disc into the optical drive and restart the computer. 3. Follow the on-screen instructions. Recovering using the partition on the hard drive (select models only) ✎ Computers with an window, click System Recovery. 3. Follow the on-screen instructions. 8-8 Maintenance and Service Guide - HP Pavilion dv3-2300 | HP Pavilion dv3 Entertainment PC - Maintenance and Servic - Page 165
Audio-in (microphone) 9 Connector pin assignments Pin 1 2 3 Audio-out (headphone) Signal Audio signal in Audio signal in Ground Pin Signal 1 Audio out, left channel 2 Audio out, right channel 3 Ground Maintenance and Service Guide 9-1 - HP Pavilion dv3-2300 | HP Pavilion dv3 Entertainment PC - Maintenance and Servic - Page 166
analog 8 Ground analog 9 +5 VDC 10 Ground 11 Monitor detect 12 DDC 2B data 13 Horizontal sync 14 Vertical sync 15 DDC 2B clock 9-2 Maintenance and Service Guide - HP Pavilion dv3-2300 | HP Pavilion dv3 Entertainment PC - Maintenance and Servic - Page 167
data clock shield TDMS data clockConsumer electronics control Not connected Display data channel (DDC) clock DDC data Ground +5V Power Hot plug detect Maintenance and Service Guide 9-3 - HP Pavilion dv3-2300 | HP Pavilion dv3 Entertainment PC - Maintenance and Servic - Page 168
Connector pin assignments RJ-45 (network) Pin 1 2 3 4 5 6 7 8 Universal Serial Bus Signal Transmit + Transmit Receive + Unused Unused Receive Unused Unused Pin 1 2 3 4 9-4 Signal +5 VDC Data Data + Ground Maintenance and Service Guide - HP Pavilion dv3-2300 | HP Pavilion dv3 Entertainment PC - Maintenance and Servic - Page 169
of an EN 60 320/IEC 320 Standard Sheet C13 connector for mating with the appliance inlet on the back of the computer. Maintenance and Service Guide 10-1 - HP Pavilion dv3-2300 | HP Pavilion dv3 Entertainment PC - Maintenance and Servic - Page 170
plug) must bear the certification mark of the agency responsible for evaluation in the country or region where it will be used. 10-2 Maintenance and Service Guide - HP Pavilion dv3-2300 | HP Pavilion dv3 Entertainment PC - Maintenance and Servic - Page 171
liquid crystal display (LCD) panel 2. ✎ The procedures provided in this chapter are general disassembly instructions. Specific details, such as screw sizes, quantities, and locations, and component shapes and sizes, can vary from one computer model to another. Maintenance and Service Guide 11-1 - HP Pavilion dv3-2300 | HP Pavilion dv3 Entertainment PC - Maintenance and Servic - Page 172
the top and bottom inside edges 2 of the display bezel until the bezel disengages from the display assembly. 3. Remove the display bezel 3. 11-2 Maintenance and Service Guide - HP Pavilion dv3-2300 | HP Pavilion dv3 Entertainment PC - Maintenance and Servic - Page 173
the display enclosure. 7. Turn the display panel assembly upside down. 8. Remove all screws that secure the display panel frame to the display panel. Maintenance and Service Guide 11-3 - HP Pavilion dv3-2300 | HP Pavilion dv3 Entertainment PC - Maintenance and Servic - Page 174
backlight cover. 14. Turn the display panel right-side up. 15. Remove the backlight cables 1 from the clip 2 in the display panel. 11-4 Maintenance and Service Guide - HP Pavilion dv3-2300 | HP Pavilion dv3 Entertainment PC - Maintenance and Servic - Page 175
and handling the backlight to avoid damaging this component and causing exposure to the mercury. 18. Remove the backlight from the backlight frame. Maintenance and Service Guide 11-5 - HP Pavilion dv3-2300 | HP Pavilion dv3 Entertainment PC - Maintenance and Servic - Page 176
4 that secures the LCD panel to the display rear panel. 23. Remove the LCD panel. 24. Recycle the LCD panel and backlight. 11-6 Maintenance and Service Guide - HP Pavilion dv3-2300 | HP Pavilion dv3 Entertainment PC - Maintenance and Servic - Page 177
spare part number 3-9, 3-29, 3-34 battery removal 4-7 spare part numbers 3-9, 3-29, 4-7 battery bay 2-9 battery light 2-4, 2-6 battery release latch 2-9 Bluetooth cable, spare part audio-out jack 9-1 external monitor port 9-2 HDMI port 9-3 headphone jack 9-1 Maintenance and Service Guide Index-1 - HP Pavilion dv3-2300 | HP Pavilion dv3 Entertainment PC - Maintenance and Servic - Page 178
9-2 network jack 9-4 RJ-45 jack 9-4 USB port 9-4 connectors, service considerations 4-1 consumer infrared lens 2-6 D Diagnostics menu, Setup Utility 5-4 3-15, 3-20, 3-30, 4-8 hard drive self test 5-4 HDMI port connector pinout 9-3 location 2-7 headphone jack Index-2 Maintenance and Service Guide - HP Pavilion dv3-2300 | HP Pavilion dv3 Entertainment PC - Maintenance and Servic - Page 179
logo 2-3 L LAN Power Saving 5-4 language support, Setup Utility 5-4 LED board removal 4-48 light components 2-4 lights AC adapter 2-8 battery 2-4, 2-6 caps lock 2-4 Digital description 1-3 memory test 5-4 microphone 2-1 pinout 9-4 location 2-7 notebook sleeve, spare part number Service Guide Index-3 - HP Pavilion dv3-2300 | HP Pavilion dv3 Entertainment PC - Maintenance and Servic - Page 180
pinout 9-4 location 2-7 RTC battery removal 4-22 spare part number test 5-4 security cable slot 2-7 Security menu, Setup Utility 5-3 security product description 1-5 selecting in the Setup Utility 5-2 serial number 3-1, 4-5 service considerations 4-1 service tag 3-1, 4-5 serviceability Service Guide - HP Pavilion dv3-2300 | HP Pavilion dv3 Entertainment PC - Maintenance and Servic - Page 181
drive 6-5, 6-6 system DMA 6-7 system I/O address 6-9 system interrupt 6-8 system memory map 6-8 supported discs 8-2 switch cover removal 4-29 spare part numbers 3-3, 3-30, 3-35, 4-29 system 4-3 WWAN module removal 4-19 spare part number 3-10, 3-22, 4-19 Maintenance and Service Guide Index-5 - HP Pavilion dv3-2300 | HP Pavilion dv3 Entertainment PC - Maintenance and Servic - Page 182
Index-6 Maintenance and Service Guide
HP Pavilion dv3 Entertainment PC
Maintenance and Service Guide
Document Part Number:
607789-001
January 2010
This guide is a troubleshooting reference used for maintaining and servicing the computer. It provides
comprehensive information on identifying computer features, components, and spare parts; troubleshooting
computer problems; and performing computer disassembly procedures.