HP Pavilion dv4-2000 HP Pavilion dv4 Entertainment PC - Maintenance and Servic
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- HP Pavilion dv4-2000 | HP Pavilion dv4 Entertainment PC - Maintenance and Servic - Page 1
December 17, 2009December 17, 2009 HP Pavilion dv4 Entertainment PC Maintenance and Service Guide Document Part Number: 598157-001 December 2009 This guide is a troubleshooting reference used for maintaining and servicing the computer. It provides comprehensive information on identifying computer - HP Pavilion dv4-2000 | HP Pavilion dv4 Entertainment PC - Maintenance and Servic - Page 2
in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. HP shall not be liable for technical or editorial errors or omissions contained herein. First Edition: December 2009 Document Part Number: 598157-001 - HP Pavilion dv4-2000 | HP Pavilion dv4 Entertainment PC - Maintenance and Servic - Page 3
Safety warning notice Å WARNING: To reduce the possibility of heat-related injuries or of overheating the computer, do not place the computer directly on your lap or obstruct the computer air vents. Use the computer only on a hard, flat surface. Do not allow another hard surface, such as an - HP Pavilion dv4-2000 | HP Pavilion dv4 Entertainment PC - Maintenance and Servic - Page 4
2-8 Left-side components 2-9 Bottom components 2-10 Wireless antennas 2-11 Additional hardware components 2-12 3 Illustrated parts catalog Service tag 3-1 Computer major components 3-2 Display assembly subcomponents 3-9 Plastics Kit 3-10 Mass storage devices 3-11 Miscellaneous parts - HP Pavilion dv4-2000 | HP Pavilion dv4 Entertainment PC - Maintenance and Servic - Page 5
4-1 Grounding guidelines 4-2 Component replacement procedures 4-5 Service tag 4-5 Computer feet 4-6 Battery 4-7 Hard drive 4-8 Memory module 4-10 RTC battery 4-12 TV tuner 4-14 WLAN module 4- only 4-53 Heat sink assembly 4-55 Fan 4-57 Processor 4-59 v Maintenance and Service Guide - HP Pavilion dv4-2000 | HP Pavilion dv4 Entertainment PC - Maintenance and Servic - Page 6
Backup and Restore 7-4 Using system restore points 7-4 Performing a recovery 7-5 Recovering from the recovery discs 7-6 Recovering from the dedicated recovery partition (select models only 7-6 Maintenance and Service Guide vi - HP Pavilion dv4-2000 | HP Pavilion dv4 Entertainment PC - Maintenance and Servic - Page 7
only 8-4 RJ-45 (network 8-5 Universal Serial Bus 8-6 9 Power cord set requirements Requirements for all countries and regions 9-1 Requirements for specific countries and regions 9-2 10 Recycling Battery 10-1 Display 10-1 Index vii Maintenance and Service Guide - HP Pavilion dv4-2000 | HP Pavilion dv4 Entertainment PC - Maintenance and Servic - Page 8
1 Product description Category Product Name Processors Chipset Graphics Panel Description HP Pavilion dv4 Entertainment PC Intel Arrandale™ Single-Core i5-520M (2.4 GHz, 3 MB L3 cache, 1066 MHZ SC Turbo × 800) display panel 16:10 wide aspect ratio (Continued) Maintenance and Service Guide 1-1 - HP Pavilion dv4-2000 | HP Pavilion dv4 Entertainment PC - Maintenance and Servic - Page 9
Supports dual-channel memory Supports up to 8 GB of system RAM 1066-MHz, DDR3 Supports Supports a 9.50-mm, 6.35-cm (2.50-in) hard drive Supports HP ProtectSmart Hard Drive Protection Customer-accessible Serial ATA Supports logo requirement Supports Microsoft® premium requirements Pavilion-branded - HP Pavilion dv4-2000 | HP Pavilion dv4 Entertainment PC - Maintenance and Servic - Page 10
v. 1.3b supporting 1080p with HDCP key HP Smart Adapter power supports the following resolutions: 1920 × 1200 external resolution at 60 GHz (select models only) 1600 × 1200 external resolution at 75 GHz (select models only) Hot plug/unplug with auto-detect (Continued) Maintenance and Service Guide - HP Pavilion dv4-2000 | HP Pavilion dv4 Entertainment PC - Maintenance and Servic - Page 11
Serviceability Description Expansion port 3 supports HP xb Docking Station and HP Notebook QuickDock 14.1-in keyboard TouchPad with 2 buttons Supports parts: AC adapter Battery (system) Hard Drive Memory modules MiniCard components RTC battery Optical drive 1-4 Maintenance and Service Guide - HP Pavilion dv4-2000 | HP Pavilion dv4 Entertainment PC - Maintenance and Servic - Page 12
. To view or change the pointing device preferences: 1. Select Start > Devices and Printers. 2. Right-click the device representing your computer. 3. Select Mouse settings. Maintenance and Service Guide 2-1 - HP Pavilion dv4-2000 | HP Pavilion dv4 Entertainment PC - Maintenance and Servic - Page 13
source, the light is off until the battery reaches a low battery level. 3 Drive light Flashing-The hard drive or the optical drive is being accessed. On-HP ProtectSmart Hard Drive Protection has temporarily parked visible whether the computer is open or closed. 2-2 Maintenance and Service Guide - HP Pavilion dv4-2000 | HP Pavilion dv4 Entertainment PC - Maintenance and Servic - Page 14
models only) Allows a fingerprint logon to Windows, instead of a password logon. *This table describes factory settings. For information about changing factory settings, see the user guides located in Help and Support. Maintenance and Service Guide 2-3 - HP Pavilion dv4-2000 | HP Pavilion dv4 Entertainment PC - Maintenance and Servic - Page 15
like the keys on an external numeric keypad. Executes frequently used system functions when pressed at the same time as the fn key. 2-4 Maintenance and Service Guide - HP Pavilion dv4-2000 | HP Pavilion dv4 Entertainment PC - Maintenance and Servic - Page 16
the display is closed while the computer is on. Records sound. On-The webcam is in use. Records video and captures still photographs. Maintenance and Service Guide 2-5 - HP Pavilion dv4-2000 | HP Pavilion dv4 Entertainment PC - Maintenance and Servic - Page 17
Receives a signal from the HP Remote Control. Connects an optional computer headset microphone, stereo array microphone, or monaural microphone. Produces sound when connected to optional powered stereo speakers, headphones, ear buds, headsets, or television audio. 2-6 Maintenance and Service Guide - HP Pavilion dv4-2000 | HP Pavilion dv4 Entertainment PC - Maintenance and Servic - Page 18
automatically to cool internal components and prevent overheating. It is normal for the internal fan to cycle on and off during routine operation. Maintenance and Service Guide 2-7 - HP Pavilion dv4-2000 | HP Pavilion dv4 Entertainment PC - Maintenance and Servic - Page 19
identification Right-side components Item 1 2 3 4 Component SmartBay USB ports (2) RJ-11 (modem) jack (select models only) Power connector Description Supports an optical drive or hard drive. Connects optional USB devices. Connects a modem cable. Connects an AC adapter. 2-8 Maintenance and - HP Pavilion dv4-2000 | HP Pavilion dv4 Entertainment PC - Maintenance and Servic - Page 20
. Connects high-performance eSATA components, such as an eSATA external hard drive, or connects an optional USB device. On-Accessing a digital card. Supports the following optional digital card formats: Memory Stick (MS) Memory Stick Pro (MSP) MultiMediaCard (MMC) Secure Digital (SD) Memory Card xD - HP Pavilion dv4-2000 | HP Pavilion dv4 Entertainment PC - Maintenance and Servic - Page 21
7 Hard Drive bay Description Holds the battery. Releases the battery from the battery bay. Contains the RTC battery. Contains the two memory module slots. module to restore computer functionality, and then contact technical support through Help and Support. 2-10 Maintenance and Service Guide - HP Pavilion dv4-2000 | HP Pavilion dv4 Entertainment PC - Maintenance and Servic - Page 22
the computer. For optimal transmission, keep the areas immediately around the antennas free from obstructions. ✎ To review wireless regulatory notices, see the country-specific section of Regulatory, Safety and Environmental Notices chapter in Help and Support. Maintenance and Service Guide 2-11 - HP Pavilion dv4-2000 | HP Pavilion dv4 Entertainment PC - Maintenance and Servic - Page 23
1 Power cord* Connects an AC adapter to an AC outlet. 2 AC adapter Converts AC power to DC power. 3 Battery* Powers the computer when the computer is not connected to external power. *Batteries and power cords vary in appearance by country or region. 2-12 Maintenance and Service Guide - HP Pavilion dv4-2000 | HP Pavilion dv4 Entertainment PC - Maintenance and Servic - Page 24
, provide the computer serial number and model description provided on the service tag. Item 1 2 3 Component Product name Serial number (s/n) a service technician to determine which components and parts are needed. An alphanumeric identifier used to locate documents, drivers, and support for the - HP Pavilion dv4-2000 | HP Pavilion dv4 Entertainment PC - Maintenance and Servic - Page 25
Illustrated parts catalog Computer major components 3-2 Maintenance and Service Guide - HP Pavilion dv4-2000 | HP Pavilion dv4 Entertainment PC - Maintenance and Servic - Page 26
570755-AB1 570755-281 570755-001 538108-201 518792-121 538108-291 538108-161 538108-AD1 538108-AB1 538108-281 538108-001 (Continued) Maintenance and Service Guide 3-3 - HP Pavilion dv4-2000 | HP Pavilion dv4 Entertainment PC - Maintenance and Servic - Page 27
591956-001 486837-001 486865-D61 590350-001 590349-001 486833-001 461749-001 461749-011 494981-001 486844-001 504593-003 (Continued) 3-4 Maintenance and Service Guide - HP Pavilion dv4-2000 | HP Pavilion dv4 Entertainment PC - Maintenance and Servic - Page 28
AR9285 802.11b/g/n for use in Canada, the Cayman Islands, Guam, Puerto Rico, 518436-001 the United States, and the U.S. Virgin Islands (Continued) Maintenance and Service Guide 3-5 - HP Pavilion dv4-2000 | HP Pavilion dv4 Entertainment PC - Maintenance and Servic - Page 29
, Turkmenistan, Tuvalu, Uganda, the United Arab Emirates, the United Kingdom, Uruguay, Uzbekistan, Vanuatu, Venezuela, Vietnam, Yemen, Zaire, Zambia, and Zimbabwe 518436-002 (Continued) 3-6 Maintenance and Service Guide - HP Pavilion dv4-2000 | HP Pavilion dv4 Entertainment PC - Maintenance and Servic - Page 30
, Vanuatu, Venezuela, Vietnam, Yemen, Zaire, Zambia, and Zimbabwe 518437-002 ATSC/NTSC TV tuner 482899-001 Power connector (includes cable) 486836-001 (Continued) Maintenance and Service Guide 3-7 - HP Pavilion dv4-2000 | HP Pavilion dv4 Entertainment PC - Maintenance and Servic - Page 31
488130-001 USB board 486842-001 USB board cable 486843-001 RTC battery 486835-001 Audio board 486840-001 Audio board cable 486841-001 Battery 12-cell Li-Ion (2.2 Ah, 95 Wh) 484172-001 6-cell MHZ SC 594188-001 Turbo) Mini Card bracket 577509-001 3-8 Maintenance and Service Guide - HP Pavilion dv4-2000 | HP Pavilion dv4 Entertainment PC - Maintenance and Servic - Page 32
Plaid computer models Display Rubber Kit* (contains all rubber pieces for the display bezel) Internal display switch* * not illustrated Maintenance and Service Guide Spare part number 573197-001 573195-001 483261-001 486894-001 486736-001 486878-001 594105-001 489068-001 518799-001 518825-001 - HP Pavilion dv4-2000 | HP Pavilion dv4 Entertainment PC - Maintenance and Servic - Page 33
Illustrated parts catalog Plastics Kit Item 1 2 3 4 Description Plastics Kit: Hard Drive cover (includes two captive screws) Memory Module compartment cover Mini Card compartment cover ExpressCard slot bezel Spare part number 486833-001 3-10 Maintenance and Service Guide - HP Pavilion dv4-2000 | HP Pavilion dv4 Entertainment PC - Maintenance and Servic - Page 34
* not illustrated Spare part number 575569-001 575568-001 575567-001 580846-001 482158-001 488128-001 491876-001 482177-001 508123-001 Maintenance and Service Guide 3-11 - HP Pavilion dv4-2000 | HP Pavilion dv4 Entertainment PC - Maintenance and Servic - Page 35
490371-001 486834-001 454619-001 371693-001 486873-001 486845-001 482900-001 482900-002 482899-001 482899-002 482899-003 (Continued) Maintenance and Service Guide - HP Pavilion dv4-2000 | HP Pavilion dv4 Entertainment PC - Maintenance and Servic - Page 36
parts catalog Spare part number 482899-004 436238-001 430958-001 464793-002 465540-001 465540-002 465541-001 465541-002 418162-001 Maintenance and Service Guide 3-13 - HP Pavilion dv4-2000 | HP Pavilion dv4 Entertainment PC - Maintenance and Servic - Page 37
inverter Fingerprint Reader and cable TouchPad button board (includes cable) Plastics Kit Rubber Kit (includes computer feet and screw covers) RTC battery Power connector and cable Speaker assembly for use in all countries and regions except India Audio board Audio board cable (Continued) 3-14 - HP Pavilion dv4-2000 | HP Pavilion dv4 Entertainment PC - Maintenance and Servic - Page 38
BCM4312 802.11b/g WLAN module for use in Canada, the Cayman Islands, Guam, Puerto Rico, the United States, and the U.S. Virgin Islands (Continued) Maintenance and Service Guide 3-15 - HP Pavilion dv4-2000 | HP Pavilion dv4 Entertainment PC - Maintenance and Servic - Page 39
Atheros AR5009 802.11a/b/g/n for use in Canada, the Cayman Islands, Guam, Puerto Rico, the United States, and the U.S. Virgin Islands (Continued) 3-16 Maintenance and Service Guide - HP Pavilion dv4-2000 | HP Pavilion dv4 Entertainment PC - Maintenance and Servic - Page 40
cover (black models) Keyboard for use in the United States (textured, black models) Keyboard for use in French Canada (textured, black models) (Continued) Maintenance and Service Guide 3-17 - HP Pavilion dv4-2000 | HP Pavilion dv4 Entertainment PC - Maintenance and Servic - Page 41
wireless mobile broadband for use with white computer models 14.1-in WXGA BrightView display assembly for use with plaid computer models (Continued) 3-18 Maintenance and Service Guide - HP Pavilion dv4-2000 | HP Pavilion dv4 Entertainment PC - Maintenance and Servic - Page 42
MHZ SC Turbo) Intel Arrandale Single-Core i5-540M processor (2.53 GHz, 3-MB L3 cache, 1066 MHZ SC Turbo) Keyboard cover (plaid models) Maintenance and Service Guide 3-19 - HP Pavilion dv4-2000 | HP Pavilion dv4 Entertainment PC - Maintenance and Servic - Page 43
plastic parts. Apply pressure only at the points designated in the maintenance instructions. Cables and connectors Ä CAUTION: When servicing the computer, be sure that cables are placed in their proper flex cables with extreme care; these cables tear easily. Maintenance and Service Guide 4-1 - HP Pavilion dv4-2000 | HP Pavilion dv4 Entertainment PC - Maintenance and Servic - Page 44
touching pins, leads, and circuitry. Handle electronic components as little as possible. ■ If you remove a component, place it in an electrostatic-safe container. 4-2 Maintenance and Service Guide - HP Pavilion dv4-2000 | HP Pavilion dv4 Entertainment PC - Maintenance and Servic - Page 45
properly grounded work surface and use properly grounded tools and equipment. ■ Use conductive field service tools, such as cutters, screwdrivers, and vacuums. ■ When fixtures must directly contact signals before inserting or removing connectors or test equipment. Maintenance and Service Guide 4-3 - HP Pavilion dv4-2000 | HP Pavilion dv4 Entertainment PC - Maintenance and Servic - Page 46
resistance ■ Static-dissipative tables or floor mats with hard ties to the ground ■ Field service kits ■ Static awareness labels ■ Material-handling packages ■ Nonconductive plastic bags, tubes, or mats Floor mats Voltage protection level 1,500 V 7,500 V 5,000 V 4-4 Maintenance and Service Guide - HP Pavilion dv4-2000 | HP Pavilion dv4 Entertainment PC - Maintenance and Servic - Page 47
servicing the computer. Make special note of each screw size and location during removal and replacement. Service provided on the service tag. Item service technician to determine which components and parts are needed. An alphanumeric identifier used to locate documents, drivers, and support - HP Pavilion dv4-2000 | HP Pavilion dv4 Entertainment PC - Maintenance and Servic - Page 48
Rubber Kit, spare part number 486874-001. There are six rubber feet that attach to the base enclosure in the locations illustrated below. 4-6 Maintenance and Service Guide - HP Pavilion dv4-2000 | HP Pavilion dv4 Entertainment PC - Maintenance and Servic - Page 49
the battery 2 upward and lift it out of the computer 3. To insert the battery, insert the rear edge of the battery into the battery bay and pivot the front edge downward until the battery is seated. The battery release latch automatically locks the battery into place Maintenance and Service Guide - HP Pavilion dv4-2000 | HP Pavilion dv4 Entertainment PC - Maintenance and Servic - Page 50
cord from the AC outlet and then disconnecting the AC adapter from the computer. 4. Remove the battery (see "Battery" on page 4-7). Remove the Hard Drive: 1. Position the computer with the front toward you left. 6. Remove the hard drive 4 from the hard drive bay. 4-8 Maintenance and Service Guide - HP Pavilion dv4-2000 | HP Pavilion dv4 Entertainment PC - Maintenance and Servic - Page 51
drive. b. Lift the bracket 2 straight up to remove it from the hard drive. Reverse this procedure to reassemble and install the hard drive. Maintenance and Service Guide 4-9 - HP Pavilion dv4-2000 | HP Pavilion dv4 Entertainment PC - Maintenance and Servic - Page 52
cord from the AC outlet and then disconnecting the AC adapter from the computer. 4. Remove the battery (see "Battery" on page 4-7). ✎ The top memory module slot is for expansion memory and the bottom slot is in the Plastics Kit, spare part number 486833-001. 4-10 Maintenance and Service Guide - HP Pavilion dv4-2000 | HP Pavilion dv4 Entertainment PC - Maintenance and Servic - Page 53
2. ✎ Memory modules are designed with a notch 3 to prevent incorrect insertion into the memory module slot. Reverse this procedure to install the memory module. Maintenance and Service Guide 4-11 - HP Pavilion dv4-2000 | HP Pavilion dv4 Entertainment PC - Maintenance and Servic - Page 54
" on page 4-7). Remove the RTC battery: 1. Remove the two Phillips PM2.5×6.0 captive screws 1 that secure the Mini Card compartment cover to the computer. 2. Lift the right side of the Mini Card compartment cover 2, swing it to left, and remove the cover 3. 4-12 Maintenance and Service Guide - HP Pavilion dv4-2000 | HP Pavilion dv4 Entertainment PC - Maintenance and Servic - Page 55
3. Disconnect the RTC battery cable 1 from the system board. 4. Remove the RTC battery 2. Removal and replacement procedures Reverse this procedure to install the RTC battery. Maintenance and Service Guide 4-13 - HP Pavilion dv4-2000 | HP Pavilion dv4 Entertainment PC - Maintenance and Servic - Page 56
then disconnecting the AC adapter from the computer. 4. Remove the battery (see "Battery" on page 4-7). 5. Remove the Mini Card compartment cover (see "RTC battery" on page 4-12). Remove the TV tuner: 1. Disconnect the this procedure to install the TV tuner. 4-14 Maintenance and Service Guide - HP Pavilion dv4-2000 | HP Pavilion dv4 Entertainment PC - Maintenance and Servic - Page 57
AR5009 802.11a/b/g/n for use in Canada, the Cayman Islands, Guam, Puerto Rico, the United States, and the U.S. Virgin Islands 518437-001 (Continued) Maintenance and Service Guide 4-15 - HP Pavilion dv4-2000 | HP Pavilion dv4 Entertainment PC - Maintenance and Servic - Page 58
Emirates, the United Kingdom, Uruguay, Uzbekistan, Vanuatu, Venezuela, Vietnam, Yemen, Zaire, Zambia, and Zimbabwe 518437-002 WLAN Mini Card bracket 577509-001 4-16 Maintenance and Service Guide - HP Pavilion dv4-2000 | HP Pavilion dv4 Entertainment PC - Maintenance and Servic - Page 59
disconnecting the AC adapter from the computer. 4. Remove the battery (see "Battery" on page 4-7). Remove the WLAN module: Ä CAUTION: to restore computer functionality, and then contact technical support through Help and Support. 1. Remove the hard drive cover (see "Hard and Service Guide 4-17 - HP Pavilion dv4-2000 | HP Pavilion dv4 Entertainment PC - Maintenance and Servic - Page 60
Removal and replacement procedures 6. If it is necessary to replace the Mini Card bracket, remove the two Phillips PM2.0×5.0 screws 1 and then slide 2 the bracket to the right to remove it. Reverse this procedure to install the WLAN module. 4-18 Maintenance and Service Guide - HP Pavilion dv4-2000 | HP Pavilion dv4 Entertainment PC - Maintenance and Servic - Page 61
"Battery" on page 4-7). Remove the optical drive: 1. Position the computer with the right side toward you. 2. Slide the release latch 1 away from the battery bay. 3. Remove the optical drive 2. Reverse this procedure to reassemble and install the optical drive. Maintenance and Service Guide 4-19 - HP Pavilion dv4-2000 | HP Pavilion dv4 Entertainment PC - Maintenance and Servic - Page 62
the operating system. 2. Disconnect all external devices connected to the computer. 3. Disconnect the AC adapter from the computer. 4. Remove the battery (see "Battery" on page 4-7). 5. Remove the hard drive cover (see "Hard Drive" on page 4-8). 6. Remove the Mini Card compartment cover (see "RTC - HP Pavilion dv4-2000 | HP Pavilion dv4 Entertainment PC - Maintenance and Servic - Page 63
by double-sided tape. 5. Slide the keyboard 2 back until the tabs on the bottom of the keyboard are clear of the keyboard cover. Maintenance and Service Guide 4-21 - HP Pavilion dv4-2000 | HP Pavilion dv4 Entertainment PC - Maintenance and Servic - Page 64
Removal and replacement procedures 6. Release the zero insertion force (ZIF) connector 1 to which the keyboard cable is attached, and disconnect the keyboard cable 2 from the system board. 7. Remove the keyboard. Reverse this procedure to install the keyboard. 4-22 Maintenance and Service Guide - HP Pavilion dv4-2000 | HP Pavilion dv4 Entertainment PC - Maintenance and Servic - Page 65
from the AC outlet and then disconnecting the AC adapter from the computer. 4. Remove the battery (see "Battery" on page 4-7). 5. Remove the following components: a. Hard Drive cover (see "Hard Drive .5×3.0 screws 2 that secure the keyboard cover to the computer. Maintenance and Service Guide 4-23 - HP Pavilion dv4-2000 | HP Pavilion dv4 Entertainment PC - Maintenance and Servic - Page 66
toward the display assembly until it disengages from the computer. 7. Remove the keyboard cover. Reverse this procedure to install the keyboard cover. 4-24 Maintenance and Service Guide - HP Pavilion dv4-2000 | HP Pavilion dv4 Entertainment PC - Maintenance and Servic - Page 67
cord from the AC outlet and then disconnecting the AC adapter from the computer. 4. Remove the battery (see "Battery" on page 4-7). 5. Remove the following components: a. Hard Drive (see "Hard Drive" on Reverse this procedure to install the power button board. Maintenance and Service Guide 4-25 - HP Pavilion dv4-2000 | HP Pavilion dv4 Entertainment PC - Maintenance and Servic - Page 68
cord from the AC outlet and then disconnecting the AC adapter from the computer. 4. Remove the battery (see "Battery" on page 4-7). 5. Remove the following components: a. Hard Drive cover (see "Hard Drive" . Reverse this procedure to install the speaker assembly. 4-26 Maintenance and Service Guide - HP Pavilion dv4-2000 | HP Pavilion dv4 Entertainment PC - Maintenance and Servic - Page 69
disconnecting the AC adapter from the computer. 4. Remove the battery (see "Battery" on page 4-7). 5. Disconnect the wireless antenna cables from cover (see "Hard Drive" on page 4-8) b. Mini Card compartment cover (see "RTC battery" on page 4-12) c. Optical drive (see "Optical drive" on page 4-19) - HP Pavilion dv4-2000 | HP Pavilion dv4 Entertainment PC - Maintenance and Servic - Page 70
two Phillips PM2.5×5.0 screws 1 and the two Phillips PM2.5×8.0 screws 2 that secure the display assembly to the computer 6. Remove the display assembly 3. 4-28 Maintenance and Service Guide - HP Pavilion dv4-2000 | HP Pavilion dv4 Entertainment PC - Maintenance and Servic - Page 71
the display assembly when removing the following screws. Failure to support the display assembly can result in damage to the display assembly and other computer components. 7. display bezel 4. The display bezel is available using spare part number 573197-001. Maintenance and Service Guide 4-29 - HP Pavilion dv4-2000 | HP Pavilion dv4 Entertainment PC - Maintenance and Servic - Page 72
of the display enclosure and disconnect the display panel cable 4. The display panel is available using the spare part number 483261-001. 4-30 Maintenance and Service Guide - HP Pavilion dv4-2000 | HP Pavilion dv4 Entertainment PC - Maintenance and Servic - Page 73
sequence indicated on the display hinge bracket. 16. Remove the display hinges 2. The display hinges are available using spare part number 486894-001. Maintenance and Service Guide 4-31 - HP Pavilion dv4-2000 | HP Pavilion dv4 Entertainment PC - Maintenance and Servic - Page 74
antenna transceivers and cables are available using spare part number 489068-001. Reverse this procedure to reassemble and install the display assembly. 4-32 Maintenance and Service Guide - HP Pavilion dv4-2000 | HP Pavilion dv4 Entertainment PC - Maintenance and Servic - Page 75
the AC outlet and then disconnecting the AC adapter from the computer. 4. Remove the battery (see "Battery" on page 4-7). 5. Disconnect the wireless antenna cables from the WLAN module (see " module. Reverse this procedure to install the webcam/microphone module. Maintenance and Service Guide 4-33 - HP Pavilion dv4-2000 | HP Pavilion dv4 Entertainment PC - Maintenance and Servic - Page 76
from the AC outlet and then disconnecting the AC adapter from the computer. 4. Remove the battery (see "Battery" on page 4-7). 5. Remove the following components: a. Hard Drive (see "Hard Drive" 4-26) g. Display assembly (see "Display assembly" on page 4-27) 4-34 Maintenance and Service Guide - HP Pavilion dv4-2000 | HP Pavilion dv4 Entertainment PC - Maintenance and Servic - Page 77
the front toward you. 4. Disconnect the following cables from the system board: 1 TouchPad cable 2 Fingerprint Reader board cable (select models only) 3 USB cable Maintenance and Service Guide 4-35 - HP Pavilion dv4-2000 | HP Pavilion dv4 Entertainment PC - Maintenance and Servic - Page 78
of the top cover until it releases from the base 3. 7. Remove the top cover 4. Reverse this procedure to install the top cover. 4-36 Maintenance and Service Guide - HP Pavilion dv4-2000 | HP Pavilion dv4 Entertainment PC - Maintenance and Servic - Page 79
cord from the AC outlet and then disconnecting the AC adapter from the computer. 4. Remove the battery (see "Battery" on page 4-7). 5. Remove the following components: a. Hard Drive (see "Hard Drive" on " on page 4-27) h. Top Cover (see "Top cover" on page 4-34) Maintenance and Service Guide 4-37 - HP Pavilion dv4-2000 | HP Pavilion dv4 Entertainment PC - Maintenance and Servic - Page 80
.5×4.0 screw 3. 5. Lift up 4 and remove the touchpad button board and bracket. Reverse this procedure to install the touchpad button board and bracket. 4-38 Maintenance and Service Guide - HP Pavilion dv4-2000 | HP Pavilion dv4 Entertainment PC - Maintenance and Servic - Page 81
cord from the AC outlet and then disconnecting the AC adapter from the computer. 4. Remove the battery (see "Battery" on page 4-7). 5. Remove the following components: a. Hard Drive (see "Hard Drive" on procedure to reassemble and install the Fingerprint Reader. Maintenance and Service Guide 4-39 - HP Pavilion dv4-2000 | HP Pavilion dv4 Entertainment PC - Maintenance and Servic - Page 82
cord from the AC outlet and then disconnecting the AC adapter from the computer. 4. Remove the battery (see "Battery" on page 4-7). 5. Remove the following components: a. Hard Drive (see "Hard Drive" on on page 4-27) i. Top cover (see "Top cover" on page 4-34) 4-40 Maintenance and Service Guide - HP Pavilion dv4-2000 | HP Pavilion dv4 Entertainment PC - Maintenance and Servic - Page 83
the modem module 3 to disconnect it from the system board. 4. Remove the modem module. Reverse the above procedure to install the modem module. Maintenance and Service Guide 4-41 - HP Pavilion dv4-2000 | HP Pavilion dv4 Entertainment PC - Maintenance and Servic - Page 84
cord from the AC outlet and then disconnecting the AC adapter from the computer. 4. Remove the battery (see "Battery" on page 4-7). 5. Remove the following components: a. Hard Drive (see "Hard Drive" on on page 4-27) i. Top cover (see "Top cover" on page 4-34) 4-42 Maintenance and Service Guide - HP Pavilion dv4-2000 | HP Pavilion dv4 Entertainment PC - Maintenance and Servic - Page 85
. 4. Remove the tape 3 that secures the cable, and then remove the Bluetooth module and cable 4. Reverse this procedure to install the Bluetooth module. Maintenance and Service Guide 4-43 - HP Pavilion dv4-2000 | HP Pavilion dv4 Entertainment PC - Maintenance and Servic - Page 86
cord from the AC outlet and then disconnecting the AC adapter from the computer. 4. Remove the battery (see "Battery" on page 4-7). 5. Remove the following components: a. Hard Drive (see "Hard Drive" on on page 4-27) i. Top cover (see "Top cover" on page 4-34) 4-44 Maintenance and Service Guide - HP Pavilion dv4-2000 | HP Pavilion dv4 Entertainment PC - Maintenance and Servic - Page 87
of the openings in the base enclosure, and then remove the audio board and cable. Reverse this procedure to install the audio board. Maintenance and Service Guide 4-45 - HP Pavilion dv4-2000 | HP Pavilion dv4 Entertainment PC - Maintenance and Servic - Page 88
cord from the AC outlet and then disconnecting the AC adapter from the computer. 4. Remove the battery (see "Battery" on page 4-7). 5. Remove the following components: a. Hard Drive (see "Hard Drive" on on page 4-27) i. Top cover (see "Top cover" on page 4-34) 4-46 Maintenance and Service Guide - HP Pavilion dv4-2000 | HP Pavilion dv4 Entertainment PC - Maintenance and Servic - Page 89
to the computer. 5. Lift the USB board 4 straight up to remove it from the computer. Reverse this procedure to install the USB board. Maintenance and Service Guide 4-47 - HP Pavilion dv4-2000 | HP Pavilion dv4 Entertainment PC - Maintenance and Servic - Page 90
cord from the AC outlet and then disconnecting the AC adapter from the computer. 4. Remove the battery (see "Battery" on page 4-7). 5. Remove the following components: a. Hard Drive (see "Hard Drive" on 4-34) j. Modem module cable (see "System board" on page 4-50) 4-48 Maintenance and Service Guide - HP Pavilion dv4-2000 | HP Pavilion dv4 Entertainment PC - Maintenance and Servic - Page 91
by double-sided tape. 4. Disconnect the power connector cable 2 from the base enclosure. Reverse this procedure to install the power connector and cable. Maintenance and Service Guide 4-49 - HP Pavilion dv4-2000 | HP Pavilion dv4 Entertainment PC - Maintenance and Servic - Page 92
cord from the AC outlet and then disconnecting the AC adapter from the computer. 4. Remove the battery (see "Battery" on page 4-7). 5. Remove the following components: a. Hard Drive (see "Hard Drive" on page 4-27) j. Top cover (see "Top cover" on page 4-34) 4-50 Maintenance and Service Guide - HP Pavilion dv4-2000 | HP Pavilion dv4 Entertainment PC - Maintenance and Servic - Page 93
side toward you. 2. Disconnect the following cables from the system board: 1 Modem cable 2 Audio board cable 3 Fan cable 3. Disconnect the power connector cable. Maintenance and Service Guide 4-51 - HP Pavilion dv4-2000 | HP Pavilion dv4 Entertainment PC - Maintenance and Servic - Page 94
the system board disengage from the base enclosure, and then remove the system board. Reverse this procedure to install the system board. 4-52 Maintenance and Service Guide - HP Pavilion dv4-2000 | HP Pavilion dv4 Entertainment PC - Maintenance and Servic - Page 95
cord from the AC outlet and then disconnecting the AC adapter from the computer. 4. Remove the battery (see "Battery" on page 4-7). 5. Remove the following components: a. Hard Drive (see "Hard Drive" on page 4-40) l. System board (see "System board" on page 4-50) Maintenance and Service Guide 4-53 - HP Pavilion dv4-2000 | HP Pavilion dv4 Entertainment PC - Maintenance and Servic - Page 96
RJ-11 connector cable 2 from the routing channel built into the base enclosure. Reverse this procedure to install the RJ-11 connector. 4-54 Maintenance and Service Guide - HP Pavilion dv4-2000 | HP Pavilion dv4 Entertainment PC - Maintenance and Servic - Page 97
cord from the AC outlet and then disconnecting the AC adapter from the computer. 4. Remove the battery (see "Battery" on page 4-7). 5. Remove the following components: a. Hard Drive (see "Hard Drive" on page 4-34) k. System board (see "System board" on page 4-50) Maintenance and Service Guide 4-55 - HP Pavilion dv4-2000 | HP Pavilion dv4 Entertainment PC - Maintenance and Servic - Page 98
included with all system board, fan/heat sink assembly, and processor spare parts. Reverse this procedure to install the heat sink assembly. 4-56 Maintenance and Service Guide - HP Pavilion dv4-2000 | HP Pavilion dv4 Entertainment PC - Maintenance and Servic - Page 99
cord from the AC outlet and then disconnecting the AC adapter from the computer. 4. Remove the battery (see "Battery" on page 4-7). 5. Remove the following components: a. Hard Drive (see "Hard Drive" on page 4-34) k. System board (see "System board" on page 4-50) Maintenance and Service Guide 4-57 - HP Pavilion dv4-2000 | HP Pavilion dv4 Entertainment PC - Maintenance and Servic - Page 100
.5×5.0 screws 1 that secure the fan to the computer. 3. Lift the fan from the base enclosure 2. Reverse this procedure to install the fan. 4-58 Maintenance and Service Guide - HP Pavilion dv4-2000 | HP Pavilion dv4 Entertainment PC - Maintenance and Servic - Page 101
cord from the AC outlet and then disconnecting the AC adapter from the computer. 4. Remove the battery (see "Battery" on page 4-7). 5. Remove the following components: a. Hard Drive (see "Hard Drive" l. Heat sink assembly (see "Heat sink assembly" on page 4-55) Maintenance and Service Guide 4-59 - HP Pavilion dv4-2000 | HP Pavilion dv4 Entertainment PC - Maintenance and Servic - Page 102
triangle 3 on the processor must be aligned with the triangle 4 embossed on the processor socket. Reverse this procedure to install the processor. 4-60 Maintenance and Service Guide - HP Pavilion dv4-2000 | HP Pavilion dv4 Entertainment PC - Maintenance and Servic - Page 103
Setup Utility, use the arrow keys to select Exit > Exit Saving Changes, and then press the enter key. Changes go into effect immediately. Maintenance and Service Guide 5-1 - HP Pavilion dv4-2000 | HP Pavilion dv4 Entertainment PC - Maintenance and Servic - Page 104
Utility Navigating and selecting in Setup Utility Because Setup Utility is not Windows based, it does not support the TouchPad. Navigation and selection are by keystroke. ■ To choose a menu or a menu are not changed when you restore the factory default settings. 5-2 Maintenance and Service Guide - HP Pavilion dv4-2000 | HP Pavilion dv4 Entertainment PC - Maintenance and Servic - Page 105
options. ✎ Some of the Setup Utility menu items listed in this chapter might not be supported by the computer. Main menu Select System information Security menu Select Administrator password Power-On Password password Enter, change, or delete a power-on password Maintenance and Service Guide 5-3 - HP Pavilion dv4-2000 | HP Pavilion dv4 Entertainment PC - Maintenance and Servic - Page 106
System Configuration menu Select Language Support Button Sound (select models only 5, 10, 15, 20) ■ HP Guide QuickWeb: ❐ Enable/disable the HP QuickWeb boot menu during POST ❐ Delay to boot Windows - set the delay for the HP QuickWeb boot menu to 2, 3, 10 memory. 5-4 Maintenance and Service Guide - HP Pavilion dv4-2000 | HP Pavilion dv4 Entertainment PC - Maintenance and Servic - Page 107
to 40,000 ft ✎ Applicable product safety standards specify thermal limits for plastic surfaces. The computer operates well within this range of temperatures. Maintenance and Service Guide 6-1 - HP Pavilion dv4-2000 | HP Pavilion dv4 Entertainment PC - Maintenance and Servic - Page 108
in 7.47 in 14.10 in 0.2373 × 0.2373 mm 1280 × 800 RGB vertical stripe CCFT 80 × 25 5.2 W ±40° horizontal, +15°/-35° vertical (typical) 6-2 Maintenance and Service Guide - HP Pavilion dv4-2000 | HP Pavilion dv4 Entertainment PC - Maintenance and Servic - Page 109
when referring to hard drive storage capacity. Actual accessible capacity is less. Actual drive specifications might differ slightly. ✎ Certain restrictions and exclusions apply. Contact technical support for details. Maintenance and Service Guide 6-3 - HP Pavilion dv4-2000 | HP Pavilion dv4 Entertainment PC - Maintenance and Servic - Page 110
KB/sec 10,800 KB/sec 8,100 KB/sec 5,400 KB/sec 5,400 KB/sec 6,750 KB/sec 50.0 GB 8.5 GB Tray loading 6-4 Maintenance and Service Guide - HP Pavilion dv4-2000 | HP Pavilion dv4 Entertainment PC - Maintenance and Servic - Page 111
,800 KB/sec 10,800 KB/sec 8,100 KB/sec 5,400 KB/sec 5,400 KB/sec 6,750 KB/sec 8.5 GB 8.5 GB Tray loading Maintenance and Service Guide 6-5 - HP Pavilion dv4-2000 | HP Pavilion dv4 Entertainment PC - Maintenance and Servic - Page 112
Specifications System DMA specifications Hardware DMA0 DMA1 DMA2 DMA3 DMA4 DMA5 DMA6 DMA7 DMA System function Reserve Reserve Reserve Reserve Direct memory access controller Reserve Reserve Reserve 6-6 Maintenance and Service Guide - HP Pavilion dv4-2000 | HP Pavilion dv4 Entertainment PC - Maintenance and Servic - Page 113
190 System function Standard 101/102-key keyboard or Microsoft Natural PS/2 Keyboard with HP ENE CIR Receiver Alps Pointing-device(2-way) for 14-In Wide LCD Numeric AHCI 1.0 Serial ATA Controller HP Mobile Data Protection Sensor Microsoft ACPI-Compliant System Maintenance and Service Guide 6-7 - HP Pavilion dv4-2000 | HP Pavilion dv4 Entertainment PC - Maintenance and Servic - Page 114
Motherboard resources Motherboard resources Motherboard resources Motherboard resources Motherboard resources Motherboard resources Motherboard resources Realtek PCIe Fe Family Controller PCI standard PCI-to-PCI bridge PCI standard PCI-to-PCI bridge (Continued) 6-8 Maintenance and Service Guide - HP Pavilion dv4-2000 | HP Pavilion dv4 Entertainment PC - Maintenance and Servic - Page 115
AHCI 1.0 Serial ATA Controller Standard AHCI 1.0 Serial ATA Controller Standard AHCI 1.0 Serial ATA Controller Standard AHCI 1.0 Serial ATA Controller ENE CIR Receiver Specifications Maintenance and Service Guide 6-9 - HP Pavilion dv4-2000 | HP Pavilion dv4 Entertainment PC - Maintenance and Servic - Page 116
state. ■ Recovering a program or driver (Recovery Manager software feature). This feature helps you reinstall a program or driver without performing a full system recovery. Disk Management. If the partition is present, an HP Recovery drive is listed in the window. Maintenance and Service Guide 7-1 - HP Pavilion dv4-2000 | HP Pavilion dv4 Entertainment PC - Maintenance and Servic - Page 117
) to create recovery discs, or purchase recovery discs for the computer from the HP website. Note the following guidelines before creating recovery discs: ■ Use high-quality DVD Disc Creation. 2. Recovery Manager opens. 3. Follow the on-screen instructions. 7-2 Maintenance and Service Guide - HP Pavilion dv4-2000 | HP Pavilion dv4 Entertainment PC - Maintenance and Servic - Page 118
number of recovery discs required. ■ When backing up to discs, number each disc before inserting it into the optical drive of the computer. Maintenance and Service Guide 7-3 - HP Pavilion dv4-2000 | HP Pavilion dv4 Entertainment PC - Maintenance and Servic - Page 119
Programs > Maintenance > Backup and Restore. 2. Follow the on-screen instructions to set up and create a backup. ✎ Windows includes the running utilities, or changing Windows settings. See Help and Support. Using system restore points When backing up your system, you Maintenance and Service Guide - HP Pavilion dv4-2000 | HP Pavilion dv4 Entertainment PC - Maintenance and Servic - Page 120
Click System Restore. 5. Follow the on-screen instructions. Performing a recovery ✎ Recover only files that you have previously backed up. HP recommends using HP Recovery Manager to create a set of recovery discs from the disc provided by the manufacturer. Maintenance and Service Guide 7-5 - HP Pavilion dv4-2000 | HP Pavilion dv4 Entertainment PC - Maintenance and Servic - Page 121
recovery disc into the optical drive and restart the computer. 3. Follow the on-screen instructions. Recovering from the dedicated recovery partition (select models only) ✎ Computers with an SSD in the Recovery Manager window. 3. Follow the on-screen instructions. 7-6 Maintenance and Service Guide - HP Pavilion dv4-2000 | HP Pavilion dv4 Entertainment PC - Maintenance and Servic - Page 122
Audio-in (microphone) 8 Connector pin assignments Pin Signal 1 Audio signal in 2 Audio signal in 3 Ground Pin Signal 1 Audio out, left channel 2 Audio out, right channel 3 Ground Maintenance and Service Guide 8-1 - HP Pavilion dv4-2000 | HP Pavilion dv4 Entertainment PC - Maintenance and Servic - Page 123
analog 8 Ground analog 9 +5 VDC 10 Ground 11 Monitor detect 12 DDC 2B data 13 Horizontal sync 14 Vertical sync 15 DDC 2B clock 8-2 Maintenance and Service Guide - HP Pavilion dv4-2000 | HP Pavilion dv4 Entertainment PC - Maintenance and Servic - Page 124
data clock shield TDMS data clockConsumer electronics control Not connected Display data channel (DDC) clock DDC data Ground +5V Power Hot plug detect Maintenance and Service Guide 8-3 - HP Pavilion dv4-2000 | HP Pavilion dv4 Entertainment PC - Maintenance and Servic - Page 125
Connector pin assignments RJ-11 (modem) (select models only) Pin Signal 1 Unused 2 Tip 3 Ring 4 Unused 5 Unused 6 Unused 8-4 Maintenance and Service Guide - HP Pavilion dv4-2000 | HP Pavilion dv4 Entertainment PC - Maintenance and Servic - Page 126
RJ-45 (network) Pin Signal 1 Transmit + 2 Transmit - 3 Receive + 4 Unused 5 Unused 6 Receive - 7 Unused 8 Unused Connector pin assignments Maintenance and Service Guide 8-5 - HP Pavilion dv4-2000 | HP Pavilion dv4 Entertainment PC - Maintenance and Servic - Page 127
Connector pin assignments Universal Serial Bus Pin Signal 1 +5 VDC 2 Data 3 Data + 4 Ground 8-6 Maintenance and Service Guide - HP Pavilion dv4-2000 | HP Pavilion dv4 Entertainment PC - Maintenance and Servic - Page 128
of an EN 60 320/IEC 320 Standard Sheet C13 connector for mating with the appliance inlet on the back of the computer. Maintenance and Service Guide 9-1 - HP Pavilion dv4-2000 | HP Pavilion dv4 Entertainment PC - Maintenance and Servic - Page 129
wall plug) must bear the certification mark of the agency responsible for evaluation in the country or region where it will be used. 9-2 Maintenance and Service Guide - HP Pavilion dv4-2000 | HP Pavilion dv4 Entertainment PC - Maintenance and Servic - Page 130
battery in general household waste. Follow the local laws and regulations in your area for computer battery Materials Disposal. This HP product contains mercury in section provides disassembly instructions for the display this chapter are general disassembly instructions. Specific details, such as - HP Pavilion dv4-2000 | HP Pavilion dv4 Entertainment PC - Maintenance and Servic - Page 131
disengages from the display assembly. 3. Remove the display bezel 3. 4. Disconnect all display panel cables 1 from the display inverter and remove the inverter 2. 10-2 Maintenance and Service Guide - HP Pavilion dv4-2000 | HP Pavilion dv4 Entertainment PC - Maintenance and Servic - Page 132
1 that secures the sides of the display panel to the display panel frame. 10. Remove the display panel frame 2 from the display panel. Maintenance and Service Guide 10-3 - HP Pavilion dv4-2000 | HP Pavilion dv4 Entertainment PC - Maintenance and Servic - Page 133
backlight cover. 14. Turn the display panel right-side up. 15. Remove the backlight cables 1 from the clip 2 in the display panel. 10-4 Maintenance and Service Guide - HP Pavilion dv4-2000 | HP Pavilion dv4 Entertainment PC - Maintenance and Servic - Page 134
and causing exposure to the mercury. 17. Remove the backlight frame from the display panel. 18. Remove the backlight from the backlight frame. Maintenance and Service Guide 10-5 - HP Pavilion dv4-2000 | HP Pavilion dv4 Entertainment PC - Maintenance and Servic - Page 135
4 that secures the LCD panel to the display rear panel. 23. Remove the LCD panel. 24. Recycle the LCD panel and backlight. 10-6 Maintenance and Service Guide - HP Pavilion dv4-2000 | HP Pavilion dv4 Entertainment PC - Maintenance and Servic - Page 136
location 2-12 removal 4-7 spare part numbers 3-7, 3-12, 3-15, 4-7 battery bay 2-10 battery light 2-2, 2-6 battery release latch 2-10 Bluetooth module removal 4-38 spare part number 3-7, 3-15, 4-38 Maintenance and Service Guide INDEX Bluetooth module cable removal 4-38 spare part number 3-7, 3-16 - HP Pavilion dv4-2000 | HP Pavilion dv4 Entertainment PC - Maintenance and Servic - Page 137
9-2 network jack 9-5 RJ-11 jack 9-4 RJ-45 jack 9-5 USB port 9-6 connectors, service considerations 4-1 consumer infrared lens 2-6 D Diagnostics menu, Setup Utility 5-4 Digital Media slot light spare part numbers 3-10, 3-12, 4-8 HDMI port connector pinout 9-3 location 2-9 Maintenance and Service Guide - HP Pavilion dv4-2000 | HP Pavilion dv4 Entertainment PC - Maintenance and Servic - Page 138
Windows applications 2-4 Windows logo 2-4 L LAN Power Saving 5-4 language support, Setup Utility 5-4 left-side components 2-9 lights battery 2-2, 2-6 caps lock 2-2 Digital Media slot 2-9 drive 2-2, pinout 9-5 num lock light 2-2 numeric keypad keys 2-4 Maintenance and Service Guide INDEX-3 - HP Pavilion dv4-2000 | HP Pavilion dv4 Entertainment PC - Maintenance and Servic - Page 139
1-2 pointing device 1-4 ports 1-3 power requirements 1-4 processor 1-1 security 1-4 serviceability 1-4 webcam 1-3 wireless 1-3 product name 1-1, 4-5 product name, location 3-1 R rear components 2-7 recovery full system 8-1, 8-5 programs or drivers 8-1 using the recovery discs 8-6 using the recovery - HP Pavilion dv4-2000 | HP Pavilion dv4 Entertainment PC - Maintenance and Servic - Page 140
RTC battery removal 4-12 spare part number 3-7, 3-12, 4-12 Rubber Feet Kit, spare part number 3-12, 4-6 Rubber Kit, spare part number /microphone module removal 4-32 spare part number 3-8, 3-15, 4-32 Windows applications key 2-4 Windows Backup and Restore 8-4 Maintenance and Service Guide INDEX-5 - HP Pavilion dv4-2000 | HP Pavilion dv4 Entertainment PC - Maintenance and Servic - Page 141
4-16 wireless product description 1-3 WLAN antennas, location 2-11 WLAN module removal 4-14 spare part numbers 3-4, 3-5, 3-6, 3-13, 3-14, 3-15, 4-14, 4-15 workstation guidelines 4-3 INDEX-6 Maintenance and Service Guide
December 17, 2009December 17, 2009
HP Pavilion dv4 Entertainment PC
Maintenance and Service Guide
Document Part Number: 598157-001
December 2009
This guide is a troubleshooting reference used for maintaining and servicing the computer. It provides
comprehensive information on identifying computer features, components, and spare parts; troubleshooting
computer problems; and performing computer disassembly procedures.