HP Pavilion dv6-3100 HP Pavilion dv6 Entertainment PC - Maintenance and Servic
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- HP Pavilion dv6-3100 | HP Pavilion dv6 Entertainment PC - Maintenance and Servic - Page 1
HP Pavilion dv6 Entertainment PC Maintenance and Service Guide - HP Pavilion dv6-3100 | HP Pavilion dv6 Entertainment PC - Maintenance and Servic - Page 2
, the AMD Arrow logo, Athlon, Phenom, V-Series, Turion, and combinations thereof, are trademarks of Advanced HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. HP - HP Pavilion dv6-3100 | HP Pavilion dv6 Entertainment PC - Maintenance and Servic - Page 3
18, Sequential part number listing on page 29, Processor on page 83. ● Added newly supported hard drives to spare parts listings in the following locations: Computer major components on page 18, 29, WLAN module on page 49. ● Updated hard drive specifications in the following location: Hard drive - HP Pavilion dv6-3100 | HP Pavilion dv6 Entertainment PC - Maintenance and Servic - Page 4
iv MSG revision history - HP Pavilion dv6-3100 | HP Pavilion dv6 Entertainment PC - Maintenance and Servic - Page 5
Safety warning notice WARNING! To reduce the possibility of heat-related injuries or of overheating the computer, do not place the computer directly on your lap or obstruct the computer air vents. Use the computer only on a hard, flat surface. Do not allow another hard surface, such as an adjoining - HP Pavilion dv6-3100 | HP Pavilion dv6 Entertainment PC - Maintenance and Servic - Page 6
vi Safety warning notice - HP Pavilion dv6-3100 | HP Pavilion dv6 Entertainment PC - Maintenance and Servic - Page 7
components 7 Wireless antenna locations 8 Buttons and Fingerprint Reader (select models only 9 Keys ...10 Lights ...11 TouchPad ...12 Left-side procedures 36 Preliminary replacement requirements 36 Tools required ...36 Service considerations 36 Plastic parts 36 Cables and connectors 36 Drive - HP Pavilion dv6-3100 | HP Pavilion dv6 Entertainment PC - Maintenance and Servic - Page 8
...43 Hard drive ...44 RTC battery ...47 Memory module ...48 WLAN module ...49 Optical drive ...51 menu 92 Diagnostics menu ...93 6 Specifications ...94 Computer specifications ...94 15.6-inch, SVA display specifications 95 Hard drive specifications ...95 Blu-ray ROM with LightScribe DVD - HP Pavilion dv6-3100 | HP Pavilion dv6 Entertainment PC - Maintenance and Servic - Page 9
Recovering from the recovery discs 102 Recovering from the dedicated partition (select models only 103 8 Connector pin assignments 104 Audio-in (microphone) ...104 countries 108 Requirements for specific countries and regions 109 10 Recycling ...110 Battery ...110 Display ...110 Index ...116 ix - HP Pavilion dv6-3100 | HP Pavilion dv6 Entertainment PC - Maintenance and Servic - Page 10
x - HP Pavilion dv6-3100 | HP Pavilion dv6 Entertainment PC - Maintenance and Servic - Page 11
1 Product description Category Product Name Processors Description HP Pavilion dv6 Entertainment PC ● AMD Phenom II N950 Quad 2.10-GHz processor (2.0-MB L2 cache, 1333-MHz FSB, 35W, 3.6 gigatransfers/second) ● AMD Phenom II N930 Quad 2.00-GHz processor (2.0- - HP Pavilion dv6-3100 | HP Pavilion dv6 Entertainment PC - Maintenance and Servic - Page 12
-MHz FSB, 25W 3.2 gigatransfers/second) ● AMD V-Series V120 Single 2.20-GHz processor (512-KB L2 cache models with 8192 MB of system memory on computer models equipped with 64-bit operating systems; Memory size is dynamic change Supports BD playback with HD decode, and DX11 support and HDMI support - HP Pavilion dv6-3100 | HP Pavilion dv6 Entertainment PC - Maintenance and Servic - Page 13
2.80-GHz processor run at DDR3/1333-MHz; all other computer models run at DDR3/1333-MHz) Supports the following configurations: ● 8192-MB total system memory (4096×2) software HD audio Supports Microsoft Premium Requirements Dolby advanced audio 2 Pavilion-branded Altec Lansing speakers Integrated HP - HP Pavilion dv6-3100 | HP Pavilion dv6 Entertainment PC - Maintenance and Servic - Page 14
1000 GB network interface card (NIC) Integrated wireless local area network (WLAN) options by way of wireless module: Two WLAN antennas built into display assembly Support pin) supporting 1920×1200 and 1600×1200 external resolution at 75-GHz (hot plug/unplug with auto-detect Supports HP Notebook USB - HP Pavilion dv6-3100 | HP Pavilion dv6 Entertainment PC - Maintenance and Servic - Page 15
(55-Wh) Li-ion battery Security Security cable slot Fingerprint reader with Digital Persona software support Operating system Preinstalled: ● Windows® 7 Home Basic 32- and 64-bit ● Windows 7 Home Premium 32- and 64-bit ● Windows 7 Professional 64 Serviceability End-user replaceable parts: ● AC - HP Pavilion dv6-3100 | HP Pavilion dv6 Entertainment PC - Maintenance and Servic - Page 16
prompted for your permission or password for tasks such as installing applications, running utilities, or changing Windows settings. For more information, refer to Help and Support. 6 Chapter 2 External component identification - HP Pavilion dv6-3100 | HP Pavilion dv6 Entertainment PC - Maintenance and Servic - Page 17
Top components Display components Item (1) (2) (3) Component Internal microphones (2) Webcam light Webcam Description Record sound. On-The webcam is in use. Records video and captures still photographs. Top components 7 - HP Pavilion dv6-3100 | HP Pavilion dv6 Entertainment PC - Maintenance and Servic - Page 18
antenna locations Component WLAN antennas (2)* Description On select computer models, at least two antennas send and receive signals from To review wireless regulatory notices, refer to the country- or region-specific section of Regulatory, Safety and Environmental Notices in Help and Support. 8 - HP Pavilion dv6-3100 | HP Pavilion dv6 Entertainment PC - Maintenance and Servic - Page 19
Buttons and Fingerprint Reader (select models only) Item Component Description (1) Power button* Press the Power button to Control Panel > System and Security > Power Options. (2) Fingerprint reader (select models only) Allows a fingerprint logon to Windows, instead of a password logon. For - HP Pavilion dv6-3100 | HP Pavilion dv6 Entertainment PC - Maintenance and Servic - Page 20
the Calculator application. Displays system information when pressed in combination with the esc key. NOTE: If your keyboard has a backlight key (select models only), the fn key pressed in combination with the right shift key initiates the Pause function. Displays the Windows Start menu. Execute - HP Pavilion dv6-3100 | HP Pavilion dv6 Entertainment PC - Maintenance and Servic - Page 21
shift key. Item (1) (2) (3) Component TouchPad light Caps lock light Power light (4) Volume mute light (5) Wireless light (6) Fingerprint reader light (select models only) Description ● Off-The TouchPad is enabled. ● Amber-The TouchPad is disabled. On-Caps Lock is on. NOTE: The computer has - HP Pavilion dv6-3100 | HP Pavilion dv6 Entertainment PC - Maintenance and Servic - Page 22
TouchPad Item (1) Component TouchPad off indicator (2) TouchPad zone (3) Left TouchPad button (4) Right TouchPad button To view or change pointing device preferences: 1. Select Start > Devices and Printers. 2. Right-click the device representing your computer. 3. Select Mouse settings. - HP Pavilion dv6-3100 | HP Pavilion dv6 Entertainment PC - Maintenance and Servic - Page 23
or connects an optional USB device. NOTE: Depending on the computer model, the computer might include only a USB port. Connects an optional stereo speakers, headphones, ear buds, a headset, or television audio. Supports the following optional digital card formats: ● Secure Digital (SD) Memory - HP Pavilion dv6-3100 | HP Pavilion dv6 Entertainment PC - Maintenance and Servic - Page 24
optional USB devices. Reads optical discs and, on select models, writes to optical discs. Flashing-Accessing the optical drive. is connected to external power and the battery is fully charged. ● Amber-The computer is connected to external power and the battery is charging. ● Off-The computer is - HP Pavilion dv6-3100 | HP Pavilion dv6 Entertainment PC - Maintenance and Servic - Page 25
for the internal fan to cycle on and off during routine operation. Releases the battery from the battery bay. Holds the hard drive, the memory module slots, and the WLAN module. to restore computer functionality, and then contact technical support through Help and Support. Bottom components 15 - HP Pavilion dv6-3100 | HP Pavilion dv6 Entertainment PC - Maintenance and Servic - Page 26
3 Illustrated parts catalog Service tag When ordering parts or requesting information, provide the computer serial number and model number provided on the service tag. Item (1) Component Serial number (s/n) 16 Chapter 3 Illustrated parts catalog Description This is an alphanumeric identifier - HP Pavilion dv6-3100 | HP Pavilion dv6 Entertainment PC - Maintenance and Servic - Page 27
Item (2) Component Product number (p/n) (3) Warranty period Description This number provides specific information about the product's hardware components. The part number helps a service technician determine what components and parts are needed. This number describes the duration of the warranty - HP Pavilion dv6-3100 | HP Pavilion dv6 Entertainment PC - Maintenance and Servic - Page 28
Computer major components 18 Chapter 3 Illustrated parts catalog - HP Pavilion dv6-3100 | HP Pavilion dv6 Entertainment PC - Maintenance and Servic - Page 29
Item (1) (2) Description Spare part number Display assembly (includes display panel cable, webcam/microphone module and cable, and 2 wireless antenna cables and transceivers): 15.6-in TouchScreen HD, LED, BrightView display assembly in brushed aluminum (includes TouchScreen cable) 595132-001 - HP Pavilion dv6-3100 | HP Pavilion dv6 Entertainment PC - Maintenance and Servic - Page 30
equipped with a fingerprint reader, in brushed aluminum (includes fingerprint reader board, bracket, and cable) For use on computer models not equipped with a fingerprint reader: Spare part number 597630-001 597635-A41 597635-201 597635-121 597635-221 597635-DH1 597635-051 597635-041 597635- - HP Pavilion dv6-3100 | HP Pavilion dv6 Entertainment PC - Maintenance and Servic - Page 31
equipped with a graphics subsystem with discrete memory and the HD545V chipset 615906-001 For use on computer models equipped with a graphics subsystem with UMA memory 595135-001 Processor (includes replacement thermal material): AMD Phenom II N950 Quad 2.10-GHz processor (2.0-MB L2 cache - HP Pavilion dv6-3100 | HP Pavilion dv6 Entertainment PC - Maintenance and Servic - Page 32
KB L2 cache, 1066-MHz FSB, 25W 3.2 gigatransfers/second) 616333-001 AMD V-Series V120 Single 2.20-GHz processor (512-KB L2 cache, 1066-MHz FSB, 25W For use on computer models equipped with graphics subsystems with discrete memory 606575-001 For use on computer models equipped with graphics - HP Pavilion dv6-3100 | HP Pavilion dv6 Entertainment PC - Maintenance and Servic - Page 33
Battery: 9-cell, 93-Wh, 2.80-Ah, Li-ion battery 593550-001 6-cell, 62-Wh, 2.80-Ah, Li-ion battery 593562-001 6-cell, 55-Wh, 2.55-Ah, Li-ion battery , Guinea-Bissau, Guyana, Haiti, Honduras, Hong Kong, Hungary, Iceland, India, Indonesia, Ireland, Italy, the Ivory Coast, Jamaica, Japan, Jordan, - HP Pavilion dv6-3100 | HP Pavilion dv6 Entertainment PC - Maintenance and Servic - Page 34
Item (20) (21) (22) Description 1-GB RTC battery Hard drive (includes hard drive bracket, cable, and isolators): 1-TB, 5200-rpm 750-GB, 5200-rpm 640-GB, 7200-rpm 640-GB, 5400-rpm 500- - HP Pavilion dv6-3100 | HP Pavilion dv6 Entertainment PC - Maintenance and Servic - Page 35
Item (2) Description 750-GB, 5200-rpm 640-GB, 7200-rpm 640-GB, 5400-rpm 500-GB, 7200-rpm 320-GB, 7200-rpm 250-GB, 7200-rpm Hard Drive Hardware Kit (not illustrated, includes hard drive bracket, cable, and 4 isolators) Optical drive: Blu-ray ROM with LightScribe DVD±RW Super Multi Double-Layer Drive - HP Pavilion dv6-3100 | HP Pavilion dv6 Entertainment PC - Maintenance and Servic - Page 36
Display assembly subcomponents - TouchScreen Item (1) (2) (3) (4a) (4b) (5) Description Webcam/microphone module Display hinge covers (2) Display Hinge Kit (includes left and right display hinges) Display Cable Kit, includes: Display panel cable (includes webcam/microphone module cable) - HP Pavilion dv6-3100 | HP Pavilion dv6 Entertainment PC - Maintenance and Servic - Page 37
Display assembly subcomponents - traditional Item (1) (2) (3) (4) (5) (6) (7) Description Spare part number Display bezel 603651-001 Webcam/microphone module 603660-001 15.6-in HD, LED, BrightView display panel 595130-001 Display hinge covers (2) 603661-001 Display Hinge Kit (includes - HP Pavilion dv6-3100 | HP Pavilion dv6 Entertainment PC - Maintenance and Servic - Page 38
covers) Display Screw Kit (not illustrated, includes Mylar screw covers) Miscellaneous parts Description HP Smart AC adapter: 90-W RC/V EM PFC 90-W RC/V PFC 65-W RC Denmark For use in Europe, the Middle East, and Africa For use in India For use in Israel For use in Italy For use in Japan For use - HP Pavilion dv6-3100 | HP Pavilion dv6 Entertainment PC - Maintenance and Servic - Page 39
Korea Power cord for use in South Africa Power cord for use in Israel Power cord for use in Argentina Power cord for use in India Bluetooth module USB DVB-T TV tuner USB DVB-T antenna Broadcom 43224 802.11a/b/g/n 2x2 WiFi Adapter for use in Antigua and Barbuda, Barbados, Belize, Canada - HP Pavilion dv6-3100 | HP Pavilion dv6 Entertainment PC - Maintenance and Servic - Page 40
Honduras, Hong Kong, Hungary, Iceland, India, Indonesia, Ireland, Italy, the Ivory Ah, Li-ion battery 6-cell, 55-Wh, 2.55-Ah, Li-ion battery 6-cell, 62-Wh, 2.80-Ah, Li-ion battery Broadcom 4313 802. /second; includes replacement thermal material) AMD V-Series V120 Single 2.20-GHz processor (512-KB - HP Pavilion dv6-3100 | HP Pavilion dv6 Entertainment PC - Maintenance and Servic - Page 41
display panel cable, TouchScreen cable, webcam/microphone module, and 2 wireless antenna cables and transceivers) System board for use on computer models equipped with a graphics subsystem with discrete memory and the HD5470 chipset (includes replacement thermal material) System board for use on - HP Pavilion dv6-3100 | HP Pavilion dv6 Entertainment PC - Maintenance and Servic - Page 42
cable) 2-MB memory module (PC3, 10600, 1333-MHz) 1-MB memory module (PC3, 10600, 1333-MHz) 4-MB memory module (PC3, 10600, 1333-MHz) RTC battery Broadcom 4313 802.11b/g/n 1x1 WiFi and 2070 Bluetooth 2.1+EDR Combo adapter Ralink RT3090BC4 802.11b/g/n 1x1 WiFi and Bluetooth 2.1+EDR Combo Adapter 32 - HP Pavilion dv6-3100 | HP Pavilion dv6 Entertainment PC - Maintenance and Servic - Page 43
Spare part number 603645-001 603647-001 603648-001 603649-001 603650-001 603651-001 603652-001 603653-001 603654-001 603655-001 603656-001 603657-00 603658-001 603659-001 603660-001 603661-001 603663-001 603664-001 603665-001 603666-001 603667-001 603668-001 603669-001 603670-001 603671-001 - HP Pavilion dv6-3100 | HP Pavilion dv6 Entertainment PC - Maintenance and Servic - Page 44
sink assembly for use only on computer models equipped with graphics subsystems with discrete memory (includes replacement thermal material) 65-W RC/V PFC HP Smart AC adapter 90-W RC/V PFC HP Smart AC adapter 90-W RC/V EM PFC HP Smart AC adapter 65-W RC/V EM PFC HP Smart AC adapter Blu-ray ROM DVD - HP Pavilion dv6-3100 | HP Pavilion dv6 Entertainment PC - Maintenance and Servic - Page 45
001 619247-001 619248-001 619249-001 619250-001 620100-001 Description AMD V-Series V140 Single 2.30-GHz processor (512-KB L2 cache, 1066-MHz FSB and cable, TouchPad, and cable) Top cover for use on computer models not equipped with a fingerprint reader in midnight blue (includes TouchPad and cable - HP Pavilion dv6-3100 | HP Pavilion dv6 Entertainment PC - Maintenance and Servic - Page 46
plastic parts. Use care when handling the plastic parts. Apply pressure only at the points designated in the maintenance instructions. Cables and connectors CAUTION: When servicing the computer, be sure that cables are placed in their proper locations during the reassembly process. Improper cable - HP Pavilion dv6-3100 | HP Pavilion dv6 Entertainment PC - Maintenance and Servic - Page 47
shut it down through the operating system. Before handling a drive, be sure that you are discharged of static electricity. While handling a drive, avoid touching the connector. Before removing a diskette drive or optical drive, be sure that a diskette or disc is not in the drive and be sure that - HP Pavilion dv6-3100 | HP Pavilion dv6 Entertainment PC - Maintenance and Servic - Page 48
CAUTION: A product can be degraded by as little as 700 V. Event Walking across carpet Walking across vinyl floor Motions of bench worker Removing DIPS from plastic tube Removing DIPS from vinyl tray Removing DIPS from Styrofoam Removing bubble pack from PCB Packing PCBs in foam-lined box Typical - HP Pavilion dv6-3100 | HP Pavilion dv6 Entertainment PC - Maintenance and Servic - Page 49
removing items from their containers. ● Always be properly grounded when touching a component or assembly. ● Store reusable ESD-sensitive parts from surface and use properly grounded tools and equipment. ● Use conductive field service tools, such as cutters, screwdrivers, and vacuums. ● When fixtures - HP Pavilion dv6-3100 | HP Pavilion dv6 Entertainment PC - Maintenance and Servic - Page 50
procedures This chapter provides removal and replacement procedures. There are as many as 62 screws that must be removed, replaced, or loosened when servicing the computer. Make special note of each screw and screw lock size and location during removal and replacement. 40 Chapter 4 Removal and - HP Pavilion dv6-3100 | HP Pavilion dv6 Entertainment PC - Maintenance and Servic - Page 51
the computer serial number and model number provided on the service tag. Item (1) (2) Component Serial number (s/n) Product number (p/n) (3) Warranty period Description This is an alphanumeric identifier that is unique to each product. This number provides specific information about the product - HP Pavilion dv6-3100 | HP Pavilion dv6 Entertainment PC - Maintenance and Servic - Page 52
Computer feet The computer feet are adhesive-backed rubber pads. The feet are included in the Rubber Feet Kit, spare part number 603696-001. There are 4 rubber feet that attach to the base enclosure in the locations illustrated below. 42 Chapter 4 Removal and replacement procedures - HP Pavilion dv6-3100 | HP Pavilion dv6 Entertainment PC - Maintenance and Servic - Page 53
, with the front toward you. 2. Slide the battery release latch (1) to release the battery. 3. Pivot the front edge of the battery (2) upward. 4. Remove the battery from the computer. To insert the battery, insert the rear edge of the battery into the battery bay, and pivot the front edge of the - HP Pavilion dv6-3100 | HP Pavilion dv6 Entertainment PC - Maintenance and Servic - Page 54
the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer. 4. Remove the battery (see Battery on page 43). Remove the hard drive: 1. Loosen the four captive screws that secure the accessory cover to the computer. 44 Chapter 4 Removal - HP Pavilion dv6-3100 | HP Pavilion dv6 Entertainment PC - Maintenance and Servic - Page 55
2. Lift the right side of the accessory cover until it detaches from the computer. 3. Remove the accessory cover. The accessory cover is included in the Plastics Kit, spare part number 603679-001. 4. Disconnect the hard drive cable from the system board. 5. Use the Mylar tab (1) to lift the right - HP Pavilion dv6-3100 | HP Pavilion dv6 Entertainment PC - Maintenance and Servic - Page 56
10. Lift the hard drive bracket straight up (4) and remove the bracket from the hard drive. NOTE: The hard drive connector, isolators, bracket, and screws are included in the Hard Drive Hardware Kit, spare part number 603676-001. Reverse this procedure to reassemble and install the hard drive. 46 - HP Pavilion dv6-3100 | HP Pavilion dv6 Entertainment PC - Maintenance and Servic - Page 57
AC outlet and then unplugging the AC adapter from the computer. 4. Remove the battery (see Battery on page 43). 5. Remove the accessory cover (see Hard drive on page 44). Remove the RTC battery: ▲ Remove the RTC battery from the socket on the system board. Reverse this procedure to install the RTC - HP Pavilion dv6-3100 | HP Pavilion dv6 Entertainment PC - Maintenance and Servic - Page 58
from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer. 4. Remove the battery (see Battery on page 43). 5. Remove the accessory cover (see Hard drive on page 44). Remove the memory module: 1. Spread the retaining tabs (1) on each - HP Pavilion dv6-3100 | HP Pavilion dv6 Entertainment PC - Maintenance and Servic - Page 59
Guinea-Bissau, Guyana, Haiti, Honduras, Hong Kong, Hungary, Iceland, India, Indonesia, Ireland, Italy, the Ivory Coast, Jamaica, Japan, message, remove the module to restore device functionality, and then contact technical support. Before removing the WLAN module, follow these steps: 1. Shut down - HP Pavilion dv6-3100 | HP Pavilion dv6 Entertainment PC - Maintenance and Servic - Page 60
4. Remove the battery (see Battery on page 43). 5. Remove the accessory cover (see Hard drive on page 44). Remove the WLAN module: 1. Disconnect the WLAN antenna cables (1) from the terminals - HP Pavilion dv6-3100 | HP Pavilion dv6 Entertainment PC - Maintenance and Servic - Page 61
from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer. 4. Remove the battery (see Battery on page 43). 5. Remove the accessory cover (see Hard drive on page 44). Remove the optical drive: 1. Remove the Phillips PM2.5×4.0 screw - HP Pavilion dv6-3100 | HP Pavilion dv6 Entertainment PC - Maintenance and Servic - Page 62
5. Remove the optical drive bracket (2). Reverse this procedure to reassemble and install the optical drive. 52 Chapter 4 Removal and replacement procedures - HP Pavilion dv6-3100 | HP Pavilion dv6 Entertainment PC - Maintenance and Servic - Page 63
Keyboard NOTE: The keyboard spare part kit includes a keyboard cable and a keyboard light cable. For use in country or region: Spare part number For use in country or region: Spare part number Keyboard with backlight (includes keyboard cable and keyboard light cable): ● For use in Belgium 597630 - HP Pavilion dv6-3100 | HP Pavilion dv6 Entertainment PC - Maintenance and Servic - Page 64
the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer. 4. Remove the battery (see Battery on page 43). 5. Remove the memory accessory cover (see Hard drive on page 44). Remove the keyboard: 1. Position the computer with rear toward - HP Pavilion dv6-3100 | HP Pavilion dv6 Entertainment PC - Maintenance and Servic - Page 65
7. Slide the keyboard (2) toward the display until the tabs on the front edge of keyboard disengage from the slots in the top cover. 8. Release the zero insertion force (ZIF) connector (1) to which the keyboard cable is attached, and then disconnect the keyboard cable (2) from the system board. 9. - HP Pavilion dv6-3100 | HP Pavilion dv6 Entertainment PC - Maintenance and Servic - Page 66
fingerprint reader board, bracket, and cable) For use on computer models not equipped with a fingerprint reader: ● In black cherry ● In outlet and then unplugging the AC adapter from the computer. 4. Remove the battery (see Battery on page 43). 5. Remove the accessory cover (see Hard drive on - HP Pavilion dv6-3100 | HP Pavilion dv6 Entertainment PC - Maintenance and Servic - Page 67
3. Remove the eight Phillips PM2.5×7.0 screws (1) and the three Phillips PM2.5×6.0 screws (2) that secure the top cover to the computer. 4. Release the ZIF connector to which the power button board cable is attached, and then disconnect the power button board cable (1) from the system board. 5. - HP Pavilion dv6-3100 | HP Pavilion dv6 Entertainment PC - Maintenance and Servic - Page 68
8. Remove the top cover (2). Reverse this procedure to install the top cover. 58 Chapter 4 Removal and replacement procedures - HP Pavilion dv6-3100 | HP Pavilion dv6 Entertainment PC - Maintenance and Servic - Page 69
from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer. 4. Remove the battery (see Battery on page 43), and then remove the following components: a. Accessory cover (see Hard drive on page 44) b. Keyboard (see Keyboard on page 53 - HP Pavilion dv6-3100 | HP Pavilion dv6 Entertainment PC - Maintenance and Servic - Page 70
5. Remove the power button board (4). Reverse this procedure to install the power button board. 60 Chapter 4 Removal and replacement procedures - HP Pavilion dv6-3100 | HP Pavilion dv6 Entertainment PC - Maintenance and Servic - Page 71
from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer. 4. Remove the battery (see Battery on page 43), and then remove the following components: a. Accessory cover (see Hard drive on page 44) b. Keyboard (see Keyboard on page 53 - HP Pavilion dv6-3100 | HP Pavilion dv6 Entertainment PC - Maintenance and Servic - Page 72
from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer. 4. Remove the battery (see Battery on page 43), and then remove the following components: a. Accessory cover (see Hard drive on page 44) b. Keyboard (see Keyboard on page 53 - HP Pavilion dv6-3100 | HP Pavilion dv6 Entertainment PC - Maintenance and Servic - Page 73
5. Disconnect the Bluetooth module cable (5) from the Bluetooth module. 6. Remove the Bluetooth module from the sleeve. Reverse this procedure to install the Bluetooth module, cable, and sleeve. Component replacement procedures 63 - HP Pavilion dv6-3100 | HP Pavilion dv6 Entertainment PC - Maintenance and Servic - Page 74
from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer. 4. Remove the battery (see Battery on page 43), and then remove the following components: a. Accessory cover (see Hard drive on page 44) b. Keyboard (see Keyboard on page 53 - HP Pavilion dv6-3100 | HP Pavilion dv6 Entertainment PC - Maintenance and Servic - Page 75
then unplugging the AC adapter from the computer. 4. Remove the battery (see Battery on page 43). 5. Disconnect the wireless antenna cables from the the TouchScreen cable (2) from the system board (TouchScreen computer models only). 3. Release the display panel cable and the TouchScreen cable - HP Pavilion dv6-3100 | HP Pavilion dv6 Entertainment PC - Maintenance and Servic - Page 76
to support the display assembly can result in damage to the display assembly and other computer components. 6. Remove the three Phillips PM2.5×7.0 screws (1) that secure the display assembly to the computer. 7. Remove the display assembly (2). NOTE: Steps 8 through 12 apply to computer models - HP Pavilion dv6-3100 | HP Pavilion dv6 Entertainment PC - Maintenance and Servic - Page 77
c. Remove the hinge covers (3). The hinge covers are available using spare part number 603661-001. d. Flex the inside edges of the top edge (1), the left and right sides (2), and the bottom edge (3) of the display bezel until the bezel disengages from the display enclosure. e. Remove the display - HP Pavilion dv6-3100 | HP Pavilion dv6 Entertainment PC - Maintenance and Servic - Page 78
b. Disconnect the webcam/microphone module cable (2) from the webcam/ microphone module. c. Remove the webcam/microphone module. The webcam/microphone module is available using spare part number 603660-001. 10. If it is necessary to replace the display panel: a. Disconnect the logo light cable (1) - HP Pavilion dv6-3100 | HP Pavilion dv6 Entertainment PC - Maintenance and Servic - Page 79
Turn the display panel upside down, with the bottom toward you. b. Release the support strip (1) that secures the display panel cable to the display panel. c. Disconnect Steps 13 through 17 apply to computer models equipped with the TouchScreen display assembly. Refer to steps 8 - HP Pavilion dv6-3100 | HP Pavilion dv6 Entertainment PC - Maintenance and Servic - Page 80
13. If it is necessary to replace the display enclosure or any of the display assembly internal components: a. Remove the Mylar screw covers (1). The screw covers are included in the Display Miscellaneous Kit, spare part number 603659-001. b. Remove the two Phillips PM2.5×7.0 screws (2) that secure - HP Pavilion dv6-3100 | HP Pavilion dv6 Entertainment PC - Maintenance and Servic - Page 81
c. Disconnect the webcam/microphone module cable (3) from the webcam/ microphone module. d. Remove the webcam/microphone module. The webcam/microphone module is available using spare part number 603660-001. 15. If it is necessary to replace the TouchScreen cable: a. Disconnect the TouchScreen cable - HP Pavilion dv6-3100 | HP Pavilion dv6 Entertainment PC - Maintenance and Servic - Page 82
in the Display Cable Kit, spare part number 603665-001. 16. If it is necessary to replace the display panel cable: a. Release the support strip (1) that secures the display panel cable to the display panel. b. Disconnect the display panel cable (2) from the display panel. c. Detach the display - HP Pavilion dv6-3100 | HP Pavilion dv6 Entertainment PC - Maintenance and Servic - Page 83
17. If it is necessary to replace the display hinges: a. Remove the six Phillips PM2.5×4.0 screws (1) and the four Phillips PM2.0×4.0 screws (2) that secure the hinges to the display bezel/panel assembly. b. Remove the hinges (2). The hinges are available using spare part number 603664-001. Reverse - HP Pavilion dv6-3100 | HP Pavilion dv6 Entertainment PC - Maintenance and Servic - Page 84
from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer. 4. Remove the battery (see Battery on page 43), and then remove the following components: a. Accessory cover (see Hard drive on page 44) b. Keyboard (see Keyboard on page 53 - HP Pavilion dv6-3100 | HP Pavilion dv6 Entertainment PC - Maintenance and Servic - Page 85
5. Remove the power connector cable (5) from the clip built into the base enclosure. Reverse this procedure to install the power connector cable. Component replacement procedures 75 - HP Pavilion dv6-3100 | HP Pavilion dv6 Entertainment PC - Maintenance and Servic - Page 86
on computer models equipped with a graphics subsystem with discrete memory and the HD545V chipset For use on computer models equipped outlet and then unplugging the AC adapter from the computer. 4. Remove the battery (see Battery on page 43), and then remove the following components: a. Hard drive - HP Pavilion dv6-3100 | HP Pavilion dv6 Entertainment PC - Maintenance and Servic - Page 87
2. Disconnect the optical drive board cable from the system board. 3. Turn the base enclosure right-side up, with the front toward you. Component replacement procedures 77 - HP Pavilion dv6-3100 | HP Pavilion dv6 Entertainment PC - Maintenance and Servic - Page 88
4. Disconnect the following cables from the system board: (1) Speaker cable (2) Bluetooth module cable (3) Front USB board cable (4) Rear USB board cable (5) Power cable 5. Remove the Phillips PM2.5×7.0 screw (1) that secures the display cable channel to the base enclosure. 78 Chapter 4 Removal and - HP Pavilion dv6-3100 | HP Pavilion dv6 Entertainment PC - Maintenance and Servic - Page 89
6. Remove the display cable channel (2). The display cable channel is available using spare part number 603697-001. 7. Use the front/right corner of the system board (1) to lift the right side of the system board (2) until it rests at an angle. 8. Remove the system board (3) by sliding it up and to - HP Pavilion dv6-3100 | HP Pavilion dv6 Entertainment PC - Maintenance and Servic - Page 90
power consumption, power management/battery conservation configurations, battery fast charging, and software requirements. Exhaust air fan/heat sink assembly to the system board vary by computer model. Computer models equipped with a graphics subsystem with discrete memory have six captive screws - HP Pavilion dv6-3100 | HP Pavilion dv6 Entertainment PC - Maintenance and Servic - Page 91
. Computer models equipped with a graphics subsystem with discrete memory have replacement thermal material locations as shown in the following illustration: ● Thermal paste is used on the processor (1) and the heat sink section (2) that services it ● Thermal paste is used on the graphics subsystem - HP Pavilion dv6-3100 | HP Pavilion dv6 Entertainment PC - Maintenance and Servic - Page 92
assembly, system board, and processor spare part kits. NOTE: Computer models equipped with a graphics subsystem with UMA memory have replacement thermal material used on the processor (1) and the heat sink section (2) that services it ● A thermal pad is used on the system board PCH chip (3) and - HP Pavilion dv6-3100 | HP Pavilion dv6 Entertainment PC - Maintenance and Servic - Page 93
Processor NOTE: The processor spare part kit includes replacement thermal material. Description AMD Phenom II N950 Quad 2.10-GHz processor (2.0-MB L2 cache, 1333-MHz FSB, 35W, 3.6 gigatransfers/second) AMD Phenom II N930 Quad 2.00-GHz processor (2.0-MB L2 cache, 1333-MHz FSB, 35W, 3.6 gigatransfers/ - HP Pavilion dv6-3100 | HP Pavilion dv6 Entertainment PC - Maintenance and Servic - Page 94
KB L2 cache, 1066-MHz FSB, 25W 3.2 gigatransfers/second) AMD V-Series V120 Single 2.20-GHz processor (512-KB L2 cache, 1066-MHz AC outlet and then unplugging the AC adapter from the computer. 4. Remove the battery (see Battery on page 43), and then remove the following components: a. Hard drive (see - HP Pavilion dv6-3100 | HP Pavilion dv6 Entertainment PC - Maintenance and Servic - Page 95
2. Lift the processor (2) straight up, and remove it. NOTE: The gold triangle (3) on the processor must be aligned with the triangle icon (4) embossed on the processor socket when you install the processor. Reverse this procedure to install the processor. Component replacement procedures 85 - HP Pavilion dv6-3100 | HP Pavilion dv6 Entertainment PC - Maintenance and Servic - Page 96
from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer. 4. Remove the battery (see Battery on page 43), and then remove the following components: a. Hard drive (see Hard drive on page 44) b. Optical drive (see Optical drive on - HP Pavilion dv6-3100 | HP Pavilion dv6 Entertainment PC - Maintenance and Servic - Page 97
from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer. 4. Remove the battery (see Battery on page 43), and then remove the following components: a. Hard drive (see Hard drive on page 44) b. Optical drive (see Optical drive on - HP Pavilion dv6-3100 | HP Pavilion dv6 Entertainment PC - Maintenance and Servic - Page 98
Remove the optical drive connector board: 1. Release the optical drive connector board cable from the clips (1) built into the base enclosure. 2. Remove the two Phillips PM2.5×6.0 screws (2) that secure the optical drive connector board to the base enclosure. 3. Remove the optical drive connector - HP Pavilion dv6-3100 | HP Pavilion dv6 Entertainment PC - Maintenance and Servic - Page 99
information and customization utility that can be used even when your Windows operating system is not working. NOTE: The fingerprint reader (select models only) cannot be used to access Setup Utility. The utility reports information about the computer and provides settings for startup, security, and - HP Pavilion dv6-3100 | HP Pavilion dv6 Entertainment PC - Maintenance and Servic - Page 100
Navigating and selecting in Setup Utility Because Setup Utility is not Windows based, it does not support the TouchPad. Navigation and selection are by keystroke. To navigate Setup Utility: ● Use the arrow keys to choose a menu or a menu item. ● Use either the - HP Pavilion dv6-3100 | HP Pavilion dv6 Entertainment PC - Maintenance and Servic - Page 101
Restoring default settings in Setup Utility To restore Setup Utility default settings: NOTE: If Setup Utility is running, begin at step 1. If Setup Utility is not running, begin at step 2. 1. Open Setup Utility by turning on or restarting the computer. When the "Press the ESC key for Startup Menu" - HP Pavilion dv6-3100 | HP Pavilion dv6 Entertainment PC - Maintenance and Servic - Page 102
● View specification information about the processor, memory size, system BIOS, and keyboard controller version (select models only). Security . System Configuration menu Select Language Support Virtualization Technology (select models only) LAN Power Saving (select models only) Fan Always On To - HP Pavilion dv6-3100 | HP Pavilion dv6 Entertainment PC - Maintenance and Servic - Page 103
for the HP QuickWeb Boot Menu to 2, 3, 5, 10, 15, or 30 seconds. ● CD-ROM Boot―Enable/disable boot from CD-ROM. ● Floppy Boot―Enable/disable boot from diskette. ● Internal Network Adapter Boot―Enable/disable boot from the internal network adapter. ● Boot Order―Set the boot order for: ◦ Notebook Hard - HP Pavilion dv6-3100 | HP Pavilion dv6 Entertainment PC - Maintenance and Servic - Page 104
6 Specifications Computer specifications Dimensions: Width Depth Height (front to back) Weight: Computer model equipped with a hard drive, optical drive, and traditional display assembly: Computer model equipped with a hard drive, optical drive, and TouchScreen display assembly: Input power - HP Pavilion dv6-3100 | HP Pavilion dv6 Entertainment PC - Maintenance and Servic - Page 105
39.4 cm 15.6 in Up to 16.8 million 200:1 (typical) 200 nits (typical) LED 80 × 25 6.0 W +/-65 horizontal, +/-50° vertical (typical) Hard drive specifications 1-TB* 750-GB* 640-GB* 500-GB* 320-GB* 250-GB* Dimensions Height 9.5 mm 9.5 mm 9.5 mm 9.5 mm 9.5 mm 9.5 mm Width 70 mm 70 - HP Pavilion dv6-3100 | HP Pavilion dv6 Entertainment PC - Maintenance and Servic - Page 106
bytes when referring to hard drive storage capacity. Actual accessible capacity is less. Actual drive specifications may differ slightly. NOTE: Certain restrictions and exclusions apply. Contact technical support for details. Blu-ray ROM with LightScribe DVD±RW Super Multi Double-Layer Drive - HP Pavilion dv6-3100 | HP Pavilion dv6 Entertainment PC - Maintenance and Servic - Page 107
DVD±RW and CD-RW Super Multi Double-Layer Combo Drive specifications Applicable disc Access time Random Cache buffer Data transfer rate 24X CD-ROM 8X DVD 24X CD-R 16X CD-RW 8X /sec 2,700 KB/sec 6,750 KB/sec Multiword DMA Mode DVD±RW and CD-RW Super Multi Double-Layer Combo Drive specifications 97 - HP Pavilion dv6-3100 | HP Pavilion dv6 Entertainment PC - Maintenance and Servic - Page 108
reasonably current backup. Tools provided by the operating system and HP Recovery Manager software are designed to help you with the following tasks for safeguarding a program or driver (Recovery Manager software feature)-This feature helps you reinstall a program or driver without performing a - HP Pavilion dv6-3100 | HP Pavilion dv6 Entertainment PC - Maintenance and Servic - Page 109
a set of recovery discs: 1. Select Start > All Programs > Recovery Manager > Recovery Disc Creation. 2. Follow the on-screen instructions. Backing up your information As you add new software and data files, back up your system on a regular basis to maintain a reasonably current backup. Back up your - HP Pavilion dv6-3100 | HP Pavilion dv6 Entertainment PC - Maintenance and Servic - Page 110
3. Open a word-processing document, and then select Edit > Paste. 4. Save the document. ● Back up your information to an optional external hard drive, a network drive, or discs. ● When backing up to discs, use any of the following types of discs (purchased separately): CD-R, CD-RW, DVD+R, DVD-R, or - HP Pavilion dv6-3100 | HP Pavilion dv6 Entertainment PC - Maintenance and Servic - Page 111
instructions software, running utilities, or changing Windows settings. For more information, refer to Help and Support. Using system restore points When backing up your system, you are creating a system restore point. A system restore point saves and names a snapshot of the hard drive at a specific - HP Pavilion dv6-3100 | HP Pavilion dv6 Entertainment PC - Maintenance and Servic - Page 112
the on-screen instructions. Performing a recovery NOTE: You can recover only files that you have previously backed up. HP recommends using HP Recovery Manager to create a set of recovery discs (entire drive backup) as soon as you set up the computer. Recovery Manager software repairs or restores - HP Pavilion dv6-3100 | HP Pavilion dv6 Entertainment PC - Maintenance and Servic - Page 113
system and software. To check for the presence of a recovery partition, select Start > Computer. If the partition is present, an HP recovery drive is listed in the Hard Disk Drives section of the window. On some models, a recovery can be performed - HP Pavilion dv6-3100 | HP Pavilion dv6 Entertainment PC - Maintenance and Servic - Page 114
8 Connector pin assignments Audio-in (microphone) Pin 1 2 3 Audio-out (headphone) Signal Audio signal in Audio signal in Ground Pin 1 2 3 External monitor Signal Audio out, left channel Audio out, right channel Ground Pin 1 104 Chapter 8 Connector pin assignments Signal Red analog - HP Pavilion dv6-3100 | HP Pavilion dv6 Entertainment PC - Maintenance and Servic - Page 115
Pin Signal 2 Green analog 3 Blue analog 4 Not connected 5 Ground 6 Ground analog 7 Ground analog 8 Ground analog 9 +5 VDC 10 Ground 11 Monitor detect 12 DDC 2B data 13 Horizontal sync 14 Vertical sync 15 DDC 2B clock External monitor 105 - HP Pavilion dv6-3100 | HP Pavilion dv6 Entertainment PC - Maintenance and Servic - Page 116
HDMI Pin 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 Signal TMDS data 2+ TMDS data 2 shield TMDS data 2- TMDS data 1+ TMDS data 1 shield TMDS data 1- TMDS data 0+ TMDS data 0 shield TMDS data 0- TMDS clock+ TMDS clock shield TMDS clockCEC No connect DDC clock DDC data Ground +5V power Hot - HP Pavilion dv6-3100 | HP Pavilion dv6 Entertainment PC - Maintenance and Servic - Page 117
RJ-45 (network) Pin 1 2 3 4 5 6 7 8 Universal Serial Bus Signal Transmit + Transmit Receive + Unused Unused Receive Unused Unused Pin Signal 1 +5 VDC 2 Data 3 Data + 4 Ground RJ-45 (network) 107 - HP Pavilion dv6-3100 | HP Pavilion dv6 Entertainment PC - Maintenance and Servic - Page 118
9 Power cord set requirements The wide-range input feature of the computer permits it to operate from any line voltage from 100 to 120 volts AC, or from 220 to 240 volts AC The 3-conductor power cord set included with the computer meets the requirements for use in the country or region where the - HP Pavilion dv6-3100 | HP Pavilion dv6 Entertainment PC - Maintenance and Servic - Page 119
Requirements for specific countries and regions Country/region Accredited agency Applicable note number Australia EANSW 1 Austria OVE 1 Belgium CEBC 1 Canada CSA for evaluation in the country or region where it will be used. Requirements for specific countries and regions 109 - HP Pavilion dv6-3100 | HP Pavilion dv6 Entertainment PC - Maintenance and Servic - Page 120
battery in general household waste. Follow the local laws and regulations in your area for computer battery NOTE: Materials Disposal. This HP product contains mercury in the This section provides disassembly instructions for the display are general disassembly instructions. Specific details, such as - HP Pavilion dv6-3100 | HP Pavilion dv6 Entertainment PC - Maintenance and Servic - Page 121
Perform the following steps: 1. Remove all screw covers (1) and screws (2) that secure the display bezel to the display assembly. 2. Lift up and out on the left and right inside edges (1) and the top and bottom inside edges (2) of the display bezel until the bezel disengages from the display - HP Pavilion dv6-3100 | HP Pavilion dv6 Entertainment PC - Maintenance and Servic - Page 122
5. Remove all screws (1) that secure the display panel assembly to the display enclosure. 6. Remove the display panel assembly (2) from the display enclosure. 7. Turn the display panel assembly upside down. 8. Remove all screws that secure the display panel frame to the display panel. 9. Use a sharp - HP Pavilion dv6-3100 | HP Pavilion dv6 Entertainment PC - Maintenance and Servic - Page 123
12. Lift the top edge of the backlight cover (2) and swing it outward. 13. Remove the backlight cover. 14. Turn the display panel right-side up. 15. Remove the backlight cables (1) from the clip (2) in the display panel. 16. Turn the display panel upside down. Display 113 - HP Pavilion dv6-3100 | HP Pavilion dv6 Entertainment PC - Maintenance and Servic - Page 124
17. Remove the backlight frame from the display panel. WARNING! The backlight contains mercury. Exercise caution when removing and handling the backlight to avoid damaging this component and causing exposure to the mercury. 18. Remove the backlight from the backlight frame. 19. Disconnect the - HP Pavilion dv6-3100 | HP Pavilion dv6 Entertainment PC - Maintenance and Servic - Page 125
22. Release the tape (4) that secures the LCD panel to the display rear panel. 23. Remove the LCD panel. 24. Recycle the LCD panel and backlight. Display 115 - HP Pavilion dv6-3100 | HP Pavilion dv6 Entertainment PC - Maintenance and Servic - Page 126
22, 25, 34, 51 specifications 96 Bluetooth module removal 62 spare part number 21, 29, 62 Bluetooth module cable, spare part number 21, 33 bottom components 15 button component 9 buttons power 9 TouchPad 12 C Cable Kit, spare part number 22, 34 cables, service considerations 36 calculator key 10 - HP Pavilion dv6-3100 | HP Pavilion dv6 Entertainment PC - Maintenance and Servic - Page 127
description 3 removal 44 spare part numbers 24, 33, 34, 35, 44 specifications 95 hard drive bay 15 hard drive bracket, removal 46 Hard Drive Hardware Kit 7 product description 3 microphone jack connector pinout 104 location 13 model name 1 monitor port connector pinout 104 location 13 N network - HP Pavilion dv6-3100 | HP Pavilion dv6 Entertainment PC - Maintenance and Servic - Page 128
RJ-45 jack connector pinout 107 location 13 RTC battery removal 47 spare part number 24, 32, 47 Rubber service considerations cables 36 connectors 36 plastic parts 36 service tag 16, 41 serviceability, product description 5 speakers location 14 removal 86 spare part number 22, 34, 86 specifications - HP Pavilion dv6-3100 | HP Pavilion dv6 Entertainment PC - Maintenance and Servic - Page 129
webcam light 7 webcam/microphone module removal 67, 70 spare part number 26, 27, 33, 68, 71 Windows applications key 10 Windows logo key 10 wireless antenna, location 8 wireless light 11 wireless, product description 4 WLAN module removal 49 spare part numbers 23, 29, 30, 32, 34 , 49 workstation - HP Pavilion dv6-3100 | HP Pavilion dv6 Entertainment PC - Maintenance and Servic - Page 130
HP Pavilion dv6 Entertainment PC
Maintenance and Service Guide