HP Pavilion dv6-3100 Notebook PC User Guide - Windows 7

HP Pavilion dv6-3100 - Entertainment Notebook PC Manual

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  • HP Pavilion dv6-3100 | Notebook PC User Guide - Windows 7 - Page 1
    Notebook PC User Guide
  • HP Pavilion dv6-3100 | Notebook PC User Guide - Windows 7 - Page 2
    warranty. HP shall not be liable for technical or editorial errors or omissions contained herein. First Edition: April 2010 Document Part Number: 599695-001 Product notice This user guide describes features that are common to most models. Some features might not be available on the computer
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    or rugs or clothing, to block airflow. Also, do not allow the AC adapter to contact the skin or a soft surface, such as pillows or rugs or clothing, during operation. The computer and the AC adapter comply with the user-accessible surface temperature limits defined by the International Standard for
  • HP Pavilion dv6-3100 | Notebook PC User Guide - Windows 7 - Page 4
    iv Safety warning notice
  • HP Pavilion dv6-3100 | Notebook PC User Guide - Windows 7 - Page 5
    Table of contents 1 Getting started Using HP QuickWeb (select models only 2 2 Features Identifying hardware ...3 Components ...4 Top components ...4 hardware components 14 Labels ...15 3 Wireless, local area network, and modem Using wireless devices ...16 Identifying wireless and network status
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    devices and keyboard Using pointing devices ...24 Setting pointing device assignments 28 Setting touch screen preferences 29 Connecting 32 5 Multimedia Multimedia features ...33 Identifying your multimedia ...37 Using HP MediaSmart or TouchSmart devices 39 Checking your audio functions 39 Video
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    Using external AC power ...46 Connecting the AC adapter 47 Using battery power ...48 Finding battery information in Help and Support 48 Using Battery Check ...48 Displaying the remaining battery charge 48 Inserting or removing the battery 49 Charging a battery ...50 Maximizing battery discharge
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    an eSATA device 74 Removing an eSATA device 75 9 External media cards Using Digital Media Slot cards ...76 Inserting a digital card ...76 Removing a digital card ...77 10 Memory modules 11 Security Protecting the computer ...82 Using passwords ...83 Setting passwords in Windows 83 Setting
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    Power-on password 85 Managing a power-on password 86 Entering a power Windows 91 12 Troubleshooting The computer does Windows Media Player produces no sound or display 98 A device driver must be reinstalled ...98 Obtaining the latest HP device drivers 98 Obtaining the latest Windows device drivers
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    ...107 Determining the BIOS version 107 Downloading a BIOS update 107 Updating programs and drivers ...108 Appendix C Backup and recovery Creating recovery discs ...110 Backing up your information ...111 Using Windows Backup and Restore 112 Using system restore points 112 When to create restore
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    1 Getting started Your computer's main operating system is Microsoft® Windows®. Your computer may also feature HP QuickWeb (select models only). ● The Microsoft Windows operating system displays the desktop on the display and controls your computer's hardware, peripherals, and software programs. ●
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    (select models only) To start QuickWeb: 1. Turn on your computer. The HP QuickWeb Home screen appears. 2. Click an icon on the QuickWeb Home screen to launch a program. To start QuickWeb from Microsoft Windows: ▲ Click Start, click the arrow next to the Shut down button, and then click Restart
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    Panel > System and Security. 2. In the System area, click Device Manager. Use Device Manager to add hardware or modify device configurations. NOTE: Windows® includes the User Account Control feature that improves the security of the computer. You might be prompted for your permission or password for
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    TouchPad Component TouchPad zone Function Moves the pointer and selects or activates items on the screen. To view or change the pointing device preferences: 1. Select Start > Devices and Printers. 2. Right-click the device representing the computer. 3. Select Mouse settings. 4 Chapter 2 Features
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    indicator. Functions like the left button on an external mouse. Functions like the right button on an external mouse. To view or change pointing device preferences: 1. Select Start > Devices and Printers. 2. Right-click the device representing your computer. 3. Select Mouse settings. Components 5
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    . NOTE: The computer has two power lights. The other power light is on the right side of the computer. ● On-The computer is on. ● Flashing-The computer is in Sleep. ● Off-The computer is off or in Hibernation. Amber-The computer sound is off. ● White-An integrated wireless device, such as a wireless
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    down the computer. For more information about the power settings, select Start > Control Panel > System and Security > Power Options. Allows a fingerprint logon to Windows, instead of a password logon. For information about changing the factory settings, refer to Help and Support. Components 7
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    the TouchSmart application for select models equipped with the touch screen). Launches the default Web browser. Sends the currently the right shift key initiates the Pause function. Displays the Windows Start menu. Execute frequently used system actions. Displays a shortcut . 8 Chapter 2 Features
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    drive is parked. ● White-The computer is connected to external power and the battery is fully charged. ● Amber-The computer is connected to external power and the battery is charging. ● Off-The computer is not connected to external power. Connects an AC adapter. Connects an optional security cable
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    to optional powered stereo speakers, headphones, ear buds, a headset, or television audio. Supports the following optional digital card formats: ● Secure Digital (SD) Memory Card ● MultiMediaCard (MMC) ● Memory Stick (MS) ● Memory Stick Pro (MSP) ● xD-Picture Card (XD) 10 Chapter 2 Features
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    internal components. NOTE: The computer fan starts up automatically to cool internal components and prevent overheating. It is normal for the internal fan to cycle on and off during routine operation. Releases the battery from the battery bay. Holds the hard drive, the memory module slots, and the
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    Display components Item Description 1 Internal microphones (2) 2 Webcam light 3 Webcam Function Record sound. On-The webcam is in use. Records video and captures still photographs. 12 Chapter 2 Features
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    receive signals from one or more wireless devices. These antennas are not visible from the outside of the computer. NOTE: For optimal transmission, keep the areas immediately around the antennas free from obstructions. To review wireless regulatory notices, refer to the country- or region-specific
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    1 Power cord* 2 AC adapter 3 Battery* Function Connects an AC adapter to an AC outlet. Converts AC power to DC power. Provides power when the computer is not connected to an external power source. * Batteries and power cords vary in appearance by region and country. 14 Chapter 2 Features
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    you may need when you troubleshoot system problems or travel internationally with the computer. ● Integrated service tag-Provides regulatory information about the computer, as well as the service tag, which includes the computer model number, serial number, and warranty information. This label is
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    33 feet) of each other. Computers with WLAN devices support one or more of the following IEEE industry standards: ● 802.11b, the first popular standard, supports data rates of up to 11 information and Web site links provided in Help and Support. 16 Chapter 3 Wireless, local area network, and modem
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    and the wireless action key on the computer. Also identifies the HP Wireless Assistant software on the computer and indicates that one or more of the wireless devices are on. Indicates that one or more network drivers are installed, and one or more network devices are connected to a wired network
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    on or off using HP Wireless Assistant. If a wireless device is disabled by Setup Utility, it must be re-enabled by Setup Utility before it can be turned on or off using Wireless Assistant. NOTE: Enabling or turning on a wireless device does not automatically connect the computer to a network or
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    an Internet connection, a printer, and files without requiring additional pieces of hardware or software. To use the WLAN device in the computer, connect to a WLAN infrastructure (provided through a service provider or a public or corporate network). Setting up a WLAN To set up a WLAN and connect to
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    any security. New technologies are being developed by wireless manufacturers and hotspot service providers that make the public environment more secure and anonymous. If you are concerned about the security of the computer in a hotspot, limit your network activities to noncritical e-mail and basic
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    network When you move the computer within range of another WLAN, Windows attempts to connect to that network. If the attempt is successful, the computer is automatically connected to the new network. If Windows does not recognize the new network, follow the instructions in "Connecting to a WLAN
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    the physical cable connections that traditionally link electronic devices such as: ● Computers (desktop, notebook, PDA) ● Phones (cellular, cordless, smart phone) ● Imaging devices (printer, camera) ● Audio devices (headset, speakers) Bluetooth devices provide peer-to-peer capability that allows you
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    cable contains noise suppression circuitry (1), which prevents interference from TV and radio reception, orient the circuitry end of the cable (2) toward the computer. WARNING! To reduce the risk of electric shock, fire, or damage to the equipment, do not connect a modem or telephone cable to
  • HP Pavilion dv6-3100 | Notebook PC User Guide - Windows 7 - Page 34
    Windows to customize settings for pointing devices, such as button configuration, click speed, and pointer options. To access Mouse Properties: 1. Select Start > Devices and Printers. 2. Right-click the device representing the computer " section, earlier in this guide. Turning the TouchPad on and
  • HP Pavilion dv6-3100 | Notebook PC User Guide - Windows 7 - Page 35
    . To enable or disable a specific gesture, select Start > Control Panel > Hardware and Sound > Mouse > Device settings > Settings, and then check or uncheck the check box next to the gesture you want to enable or disable. NOTE: The computer supports additional TouchPad features that are disabled at
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    finger. The touch screen functions with the default calibration or with a calibration set by another user. However, HP recommends calibrating the touch screen. Calibration optimizes digitizer performance for all users and particularly for left-handed users. 26 Chapter 4 Pointing devices and keyboard
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    Panel > Tablet Properties > Calibrate Touch tab. 2. Follow the on-screen instructions. ● Use your finger to touch the exact center of each of 4 screen orientations. Use the screen rotate button on the display to rotate the screen to a new orientation. ● Do not change the screen orientation until
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    screen Use a plastic computer pen or your fingernail to perform click or flick actions. The instructions in this section are based on the preferences set at the factory. To modify settings for recognized clicks and flicks, select Start > Control Panel > Hardware and Sound > Pen and Input Devices
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    Input Devices. These preferences are specific to the touch screen and the computer. Windows operating system and computer, answers to questions and tutorials, and updates to the computer. Help and Support also provides automated troubleshooting and links to support specialists. Decreases the screen
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    Icon Description Most external monitors receive video information from the computer using the external VGA video standard. The f4 key (switch screen image key) also alternates images among other devices that are receiving video information from the computer. Plays the previous track of an audio CD
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    Using the hotkey A hotkey is a combination of the fn key (1) and the esc key (2). Press fn+esc to display information about system hardware components and the system BIOS version number. To use a hotkey command: ● Press the fn key, and then briefly press esc. - or - ● Press and hold down the fn key,
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    TouchPad cause the pointer to jump around on the screen. To avoid this, clean the TouchPad with a damp cloth, and wash your hands frequently when using the computer. WARNING! To reduce the risk of electric shock under the keys to loosen and remove debris. 32 Chapter 4 Pointing devices and keyboard
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    5 Multimedia Multimedia features The computer includes multimedia features that allow you to listen to music, watch movies, and view pictures. The computer might include the following multimedia components: ● Optical drive for playing audio and video discs ● Integrated speakers for listening to
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    , refer to the Regulatory, Safety and Environmental Notices included with this computer. NOTE: When a device is connected to the headphone jack, the computer speakers are disabled. Connects an optional computer headset microphone, stereo array microphone, or monaural microphone. 34 Chapter
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    the computer volume keys. ● To decrease volume, press the Volume Down key (1). ● To increase volume, press the Volume Up key (2). ● To mute or restore volume, press the Volume Mute key (3). NOTE: Volume is also controlled through the Windows operating system and some programs. Multimedia features 35
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    Using the media activity keys The media activity keys control the play of an audio CD or a DVD or BD that is inserted into the optical drive (or an external optical drive, purchased separately). ● When an audio CD or a DVD is not playing, press the Play/Pause key to play the disc (2). ● When an
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    live TV on the computer. MediaSmart and TouchSmart (select models only) include: ● Internet TV-With an Internet connection, play classic oldies, choose from a range of TV shows and channels, and watch the HP-TV channel streamed in full-screen. ● Photo and video upload support ◦ Upload photos to
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    NOTE: For details about using software included with the computer, refer to the software manufacturer's instructions. The instructions might be provided with the software, on the software disc, or on the manufacturer's Web site. 38 Chapter 5 Multimedia
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    or receiving FM radio signals. ● Create or "burn" audio CDs. Connecting external audio devices computer. ● Be sure that you install all drivers required by the external device. NOTE: A driver is a required program that acts like a translator between the device and the programs that use the device
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    > Control Panel > Hardware and Sound > Sound. Video The computer has a variety of video features that allow you to: ● Watch movies. ● Play games over the Internet. ● Edit pictures and video to create presentations. ● Connect external video devices. ● Watch TV, including high-definition TV (select
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    . 2. Connect the other end of the cable to the video device, according to the device manufacturer's instructions. 3. Press the f4 key (switch screen image key) to switch the image between the display devices connected to the computer. Configuring audio for HDMI To configure HDMI audio: 1. Connect
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    the Playback tab, click Speakers. 4. Click Set Default. 5. Click OK. Webcam The computer includes an integrated webcam, located at the top of the display. The webcam is an input device that captures and shares video. To use the webcam: 1. Press the Media Application key. This launches MediaSmart or
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    initiate Sleep after 15 minutes of inactivity when running on battery power and 30 minutes of inactivity when running on external power. Power settings and timeouts are changed using Power Options in Windows Control Panel. To initiate Sleep while the computer is on: ● Press the Power button. ● Close
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    . To exit Hibernation, press the Power button. The power lights illuminate, and you return to the screen where you entered Hibernation. NOTE: If a password is required when exiting Hibernation, enter your Windows password at the prompt. Using the battery meter The battery meter is located in the
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    > System and Security > Power Options. Selecting a different power plan To select a different power plan: ● Click the Battery Meter icon in the notification password prompt when the computer exits Sleep or Hibernation: 1. Select Start > Control Panel > System and Security > Power Options. 2. In
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    the AC adapter provided with the computer, a replacement AC adapter provided by HP, or a compatible AC adapter purchased from HP. WARNING! Do not charge the computer battery while on board an aircraft. External AC power is supplied through: ● An approved AC adapter ● An optional docking device or
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    pin is an important safety feature. To connect the computer to external AC power: 1. Connect the AC adapter to the power connector (1) on the computer. 2. Connect the power cord to the AC adapter (2). 3. Connect the other end of the power cord to an AC outlet (3). Using external AC power 47
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    Check to function properly. To run Battery Check: 1. Connect the AC adapter to the computer. 2. Select Start > Help and Support > Troubleshoot > Power, Thermal and Mechanical. 3. Click the Power tab, and then click Battery Check. Battery Check examines the battery and its cells to verify that they
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    or removing the battery CAUTION: Removing a battery that is the sole power source causes loss of information. To prevent loss of information, initiate Hibernation or shut down the computer through Windows before removing the battery. To insert the battery: 1. Turn the computer upside down on
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    not charge the computer battery while on board an aircraft. The battery charges whenever the computer is plugged into external power through an AC adapter, an optional power adapter, an optional expansion product, or an optional docking device. The battery charges whether the computer is off or in
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    one of the following devices: ● AC adapter ● Optional expansion product or docking device ● Optional power adapter Resolving a low battery level when a charged battery is available To resolve a low battery level when a charged battery is available: 1. Shut down the computer or initiate Hibernation
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    the battery: a. Insert the battery into the computer. b. Connect the computer to an AC adapter, optional power adapter, optional expansion product, or optional docking device, and then connect the adapter or device to an external power source. c. Leave the computer connected to external power until
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    does not occur. 4. Recharge the battery. To recharge the battery: a. Connect the computer to external power until the battery is fully recharged. The computer can be used while the battery is recharging, but the battery charges faster if the computer is off. b. If the computer is off, turn it on
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    you to the HP Web site for more information about ordering a replacement battery. If the battery is covered by an HP warranty, instructions include a warranty ID. NOTE: HP recommends purchasing a new battery when the storage capacity light illuminates greenyellow. 54 Chapter 6 Power management
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    the battery or accessing components inside the computer. ● Connecting an external hardware device that does not connect to a USB port. ● Disconnecting from external power for an extended period. Although the computer can be shut down with the Power button, HP recommends using the Windows Shut
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    the recommended shutdown procedures, try the following emergency procedures: 1. Press ctrl+alt+delete, and then press the Power button. 2. Press and hold the Power button for at least five seconds. 3. Disconnect the computer from external power, and remove the battery. 56 Chapter 6 Power management
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    computer while the optical drive is writing to a disc. The write process is sensitive to vibration. When the battery is the only source of power, be sure that the battery Security devices with magnetic fields include airport walkthrough devices and security wands. The airport security devices that
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    might not be supported by the computer. ● LightScribe DVD±RW/R and CD-RW Combo Drive with Double-Layer (DL) support ● Blu-ray ROM DVD+/-RW SuperMulti DL Drive ● Blu-ray ROM with LightScribe DVD+/-RW SuperMulti DL Drive Using optical discs CAUTION: To prevent audio and video degradation, loss of
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    , but have a much higher storage capacity. NOTE: The optical drive might not support all types of optical discs. CD-R discs CD-R (write-once) discs are widely and digital photos, video clips, and written data ● Making your own music CDs ● Keeping permanent archives of computer files and scanned home
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    large amounts of data ● High-definition video playback and storage ● Video games Playing a CD, DVD, or BD To play an optical disc: 1. Turn on the computer. 2. Press the release button (1) , be sure that the AC adapter is connected to an external power source while playing a BD. 60 Chapter 7 Drives
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    listed. NOTE: Choose HP MediaSmart to play DVDs. 4. Click Save. For more information about AutoPlay, refer to Help and Support. Changing DVD region settings System area, click Device Manager. NOTE: Windows includes the User Account Control feature to improve security of the computer. You might be
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    computer to a reliable external power source. Do not write to a disc while the computer is running on battery power included with the computer, refer to the software manufacturer's instructions, which might 3. Click Copy at the bottom right of the screen. Power2Go reads the source disc and copies the
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    computer for such purposes. If the computer includes a CD-RW, DVD-RW, or DVD±RW optical drive, use software such as Windows Media Player or CyberLink Power2Go to burn data, video program selected. For specific instructions, refer to the software manufacturer's instructions, which might be provided
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    the tray is not fully accessible, tilt the disc carefully as you remove it. 4. Close the disc tray, and then place the disc in a protective case. 64 Chapter 7 Drives
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    about required software and drivers or to learn which computer port to use, refer to the manufacturer's instructions. To connect an external drive to the computer: CAUTION: To reduce the risk of damage to the equipment when connecting a powered drive, be sure that the AC power cord is disconnected
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    on a monthly schedule, but the computer can be defragmented manually at any time. To run Disk Defragmenter: 1. Select Start > All Programs > Accessories > System Tools > Disk Defragmenter. 2. Click Defragment disk. NOTE: Windows includes the User Account Control feature to improve the security of
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    the computer. ● You move the computer with the display closed while the computer is running on battery power. After one of these events, HP ProtectSmart HP ProtectSmart Hard Drive Protection. Hard drives that are in an optional docking device, or are connected to a USB port, are not protected by HP
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    whether a drive in the system is supported. To open the software and change settings: 1. In Mobility Center, click the Hard Drive icon to open the HP ProtectSmart Hard Drive Protection window. - or - Select Start > Control Panel > Hardware and Sound > HP ProtectSmart Hard Drive Protection. NOTE: If
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    the display. 3. Disconnect all external hardware devices connected to the computer. 4. Disconnect the power cord from the AC outlet. 5. Turn the computer upside down on a flat surface, with the hard drive bay toward you. 6. Remove the battery from the computer. 7. Remove the four hard drive cover
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    tab (2) on the right side of the hard drive, lift the hard drive to a 45-degree angle, and then remove the hard drive (3) from the computer. To install the hard drive: 1. Insert the hard drive into the hard drive bay. 2. Using the tab (1), pull the hard drive to the right so
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    6. Replace the hard drive cover screws (3). 7. Replace the battery. 8. Turn over the computer. 9. Connect external devices to the computer. 10. Connect the computer to AC power. 11. Turn on the computer. Replacing a drive in the hard drive bay 71
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    software, which is usually included with the device. For more information about device-specific software, refer to the manufacturer's instructions. The computer has 3 USB ports, which support USB 1.0, USB 1.1, and USB 2.0 devices. To add more USB ports, connect an optional hub or optional expansion
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    as an eSATA external hard drive. Some eSATA devices might require additional support software, which is usually included with the device. For more information about device-specific software, refer to the software manufacturer's instructions. These instructions are provided with the software, on disk
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    an eSATA device CAUTION: To prevent damage to an eSATA port connector, use minimal force to connect an eSATA device. To connect an eSATA device to the computer, connect the eSATA cable for the device to the eSATA port. A sounds alerts you that the device is connected to the computer. 74 Chapter
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    : To prevent loss of information or an unresponsive system, adhere to the instructions in this section. CAUTION: To prevent damage to an eSATA connector, do not pull on the cable to remove the eSATA device. To remove an eSATA device: 1. Click the Safely Remove Hardware and Eject Media icon in the
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    and PDAs, as well as with other computers. The Digital Media Slot supports the following digital card formats: ● Memory Stick (MS) ● Memory Stick Pro (MSP) ● MultiMediaCard (MMC) ● Secure Digital (SD) Memory Card ● Secure Digital High Capacity (SDHC) Memory Card ● xD-Picture Card (XD) ● xD-Picture
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    system, adhere to the instructions in this section. NOTE: To stop a data transfer, click Cancel in the operating system Copying window. To remove a digital You are prompted that it is safe to remove the hardware device. 4. Press in on the digital card (1), and then remove the card from the
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    the operating system. 3. Disconnect all external devices connected to the computer. 4. Disconnect the power cord from the AC outlet. 5. Turn the computer upside down on a flat surface. 6. Remove the battery from the computer. 7. Remove the four memory module compartment screws (1). 78 Chapter 10
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    cover (2) away from the computer. 9. If replacing a memory module, remove the existing memory module by: a. Pulling away the retention clips (1) on each side of the memory module. The memory module tilts up. CAUTION: To prevent damage to the memory module, hold the memory module by the edges only
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    until the retention clips snap into place. 11. Align the tabs (1) on the memory module compartment cover with the notches on the computer. 12. Close the cover (2). 13. Insert and tighten the four memory module compartment screws (3). 14. Replace the battery. 15. Turn over the computer. 80 Chapter 10
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    16. Connect external devices to the computer. 17. Connect the computer to AC power. 18. Turn on the computer. 81
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    sending the computer for service, remove all password and fingerprint settings. Computer risk Security feature Unauthorized use of the computer ● QuickLock ● Power-on password Computer viruses Unauthorized access to data Norton Internet Security software ● Firewall software ● Windows updates
  • HP Pavilion dv6-3100 | Notebook PC User Guide - Windows 7 - Page 93
    . For additional information about Windows passwords, such as screen-saver passwords, select Start > Help and Support. Setting passwords in Windows Password Administrator password User password QuickLock Function Protects administrator-level access to computer contents. NOTE: This password
  • HP Pavilion dv6-3100 | Notebook PC User Guide - Windows 7 - Page 94
    power-on password, the computer cannot be turned on or restarted, or exit Hibernation. For details about passwords, refer to the "Administrator password" or "Power-on password" sections in this guide not interchangeable with an administrator password set in Windows, nor is it displayed as it is set
  • HP Pavilion dv6-3100 | Notebook PC User Guide - Windows 7 - Page 95
    on or restarting the computer. When the Press the ESC key for Startup Menu message appears in the lower left corner of the screen, press the f10 key password, restart the computer and try again. Power-on password Your power-on password prevents unauthorized use of the computer. After this password
  • HP Pavilion dv6-3100 | Notebook PC User Guide - Windows 7 - Page 96
    -on password To set, change, or delete the power-on password: 1. Open Setup Utility by turning on or restarting the computer. When the Press the ESC key for Startup Menu message appears in the lower left corner of the screen, press the f10 key. - or - Open Setup Utility by turning on or restarting
  • HP Pavilion dv6-3100 | Notebook PC User Guide - Windows 7 - Page 97
    Security, an antivirus program, is preinstalled on the computer. The software includes 60 days of free updates. HP recommends protecting the computer against new viruses beyond 60 days by purchasing extended update service. Instructions for using and updating Norton Internet Security software and
  • HP Pavilion dv6-3100 | Notebook PC User Guide - Windows 7 - Page 98
    Microsoft as soon as you receive an alert. Updates to the operating system and other software might have become available after the computer was shipped. To be sure that all available updates are installed on the computer: ● Run Windows Update after you set up the computer. Use the update link at
  • HP Pavilion dv6-3100 | Notebook PC User Guide - Windows 7 - Page 99
    right side of the keyboard ● On the upper-right side of the display ● On the left side of the display Depending on the computer model, the Fingerprint Reader might be oriented horizontally or vertically. Both orientations require that you swipe your finger perpendicular to the metallic sensor. Using
  • HP Pavilion dv6-3100 | Notebook PC User Guide - Windows 7 - Page 100
    clicking Next. However, setting a Windows password optimizes the security of the computer. The Fingerprint Registration Training window appears. 4. View the demonstration, and then click Next. The Register a Fingerprint window appears. 5. Click the finger on the screen that corresponds to the finger
  • HP Pavilion dv6-3100 | Notebook PC User Guide - Windows 7 - Page 101
    Using your registered fingerprint to log on to Windows To log on to Windows using your fingerprint: 1. After you register your fingerprints, restart Windows. 2. Swipe any of your registered fingers to log on to Windows. Using the Fingerprint Reader (select models only) 91
  • HP Pavilion dv6-3100 | Notebook PC User Guide - Windows 7 - Page 102
    Cannot connect to a WLAN Before troubleshooting a network connection problem, be sure that device drivers are installed for all wireless devices. NOTE: Wireless networking devices are included with select computer models only. If wireless networking is not listed in the feature list on the side of
  • HP Pavilion dv6-3100 | Notebook PC User Guide - Windows 7 - Page 103
    to http://www.hp.com/support. 2. Select your country or region. 3. Click the option for software and driver downloads. 4. Type the computer model number in the search box. 5. Press the enter key, and then follow the on-screen instructions. NOTE: If the WLAN device was purchased separately, consult
  • HP Pavilion dv6-3100 | Notebook PC User Guide - Windows 7 - Page 104
    computer cannot make a connection to a WLAN, minimize interference from other devices by: ● Moving the computer closer to the wireless router or access point. ● Temporarily disconnecting devices router by removing power from the router for 10 to 15 seconds. If the computer cannot make Troubleshooting
  • HP Pavilion dv6-3100 | Notebook PC User Guide - Windows 7 - Page 105
    as you remove it. 4. Close the disc tray, and then place the disc in a protective case. The computer does not detect the CD, DVD, or BD drive If Windows does not detect an installed device, the device driver software might be missing or corrupted. If you suspect that the optical drive is not being
  • HP Pavilion dv6-3100 | Notebook PC User Guide - Windows 7 - Page 106
    color properties to 16-bit color by: 1. Right-clicking on a blank area of the computer desktop, and selecting Screen resolution. 2. Selecting Advanced Settings > Monitor tab. 3. Selecting High Color (16 bit), if this setting is not already selected. 4. Clicking OK. 96 Chapter 12 Troubleshooting
  • HP Pavilion dv6-3100 | Notebook PC User Guide - Windows 7 - Page 107
    1. Right-click on a blank area of the computer desktop, and then select Screen resolution. 2. Select Advanced Settings > Monitor tab. 3. Select High Color (16 bit), if this setting is not already selected. 4. Click OK. ◦ Disconnecting external devices, such as a printer, scanner, camera, or handheld
  • HP Pavilion dv6-3100 | Notebook PC User Guide - Windows 7 - Page 108
    the latest HP device drivers 1. Open a Web browser, go to http://www.hp.com/support, and then select your country or region. 2. Click the option for software and driver downloads, type the computer model number in the search box, and then press the enter key. 3. Click your specific product from
  • HP Pavilion dv6-3100 | Notebook PC User Guide - Windows 7 - Page 109
    to install. 7. If prompted, restart the computer after the installation is complete, and then verify the operation of the device. Obtaining the latest Windows device drivers Obtain the latest Windows device drivers by using Windows Update. This feature automatically checks for and installs updates
  • HP Pavilion dv6-3100 | Notebook PC User Guide - Windows 7 - Page 110
    Disabling and enabling QuickWeb To disable or reenable QuickWeb from within the Windows operating system: 1. Select Start > All Programs > HP QuickWeb. The HP QuickWeb Installer folder is displayed. Click HP QuickWeb Configuration Tool. 2. Select the Enable QuickWeb check box. 3. Click OK. NOTE
  • HP Pavilion dv6-3100 | Notebook PC User Guide - Windows 7 - Page 111
    information and customization utility which is used even when the Windows operating system is not working. NOTE: The Fingerprint Reader - Open Setup Utility by turning on or restarting the computer. When the Press the ESC key for Startup Menu screen appears, press the esc key. When the Startup Menu
  • HP Pavilion dv6-3100 | Notebook PC User Guide - Windows 7 - Page 112
    selecting in Setup Utility Because Setup Utility is not Windows-based, it does not support the TouchPad. Navigation and selection are by keystroke Setup Utility by turning on or restarting the computer. When the Press the ESC key for Startup Menu screen appears, press the esc key. When the Startup
  • HP Pavilion dv6-3100 | Notebook PC User Guide - Windows 7 - Page 113
    Setup Confirmation screen appears, computer restarts in Windows supported by the computer. Main menu Select System information Function ● View and change the system time and date. ● View identification information about the computer. ● View specification information about the processor, memory
  • HP Pavilion dv6-3100 | Notebook PC User Guide - Windows 7 - Page 114
    Boot Menu during POST. ◦ Delay to boot Windows-Set the delay for the HP QuickWeb Boot Menu to 2, 3, 5, 10, 15, or 30 seconds. ● CD-ROM Boot―Enable/disable boot from CD-ROM. ● Floppy Boot―Enable/disable boot from diskette. ● Internal Network Adapter Boot―Enable/disable boot from the internal network
  • HP Pavilion dv6-3100 | Notebook PC User Guide - Windows 7 - Page 115
    Diagnostics menu Select Hard Disk Self Test Memory Test Function Run a comprehensive self-test on the hard drive. Run a diagnostic test on the system memory. Setup Utility menus 105
  • HP Pavilion dv6-3100 | Notebook PC User Guide - Windows 7 - Page 116
    Account Control feature to improve the security of the computer. You might be prompted for your permission or password for tasks such as installing software, running utilities, or changing Windows settings. For more information, refer to Help and Support. 2. Access the updates on the HP Web site
  • HP Pavilion dv6-3100 | Notebook PC User Guide - Windows 7 - Page 117
    the AC adapter. Do not download or install a BIOS update while the computer is running on battery power, docked in an optional docking device, or connected to an optional power source. During the download and installation: Do not disconnect power from the computer by disconnecting the power cord
  • HP Pavilion dv6-3100 | Notebook PC User Guide - Windows 7 - Page 118
    following the on-screen instructions. The system automatically window, go to http://www.hp.com/support, and then select your country or region. 2. Click the option for software and driver downloads, type the computer model number in the Search box, and then press the enter key. 3. Click your specific
  • HP Pavilion dv6-3100 | Notebook PC User Guide - Windows 7 - Page 119
    system and HP Recovery Manager software are designed to help you with the following tasks for safeguarding your information and restoring it in case of a system failure: ● Creating a set of recovery discs (Recovery Manager software feature)-Recovery discs are used to start up (boot) the computer and
  • HP Pavilion dv6-3100 | Notebook PC User Guide - Windows 7 - Page 120
    Recovery Manager software. ● The computer must be connected to AC power during this process. ● Only one set of recovery discs are created per computer. ● Number each disc before inserting Manager > Recovery Disc Creation. 2. Follow the on-screen instructions. 110 Appendix C Backup and recovery
  • HP Pavilion dv6-3100 | Notebook PC User Guide - Windows 7 - Page 121
    Set reminders to back up your information periodically. ● Before the computer is repaired or restored ● Before adding or modifying hardware or software When backing up: ● Create system restore points using the Windows System Restore feature, and periodically copy them to disc. ● Store personal files
  • HP Pavilion dv6-3100 | Notebook PC User Guide - Windows 7 - Page 122
    is connected to AC power before starting the backup process. NOTE: The backup process might take over an hour, depending on file size and the speed of the computer. 1. Select Start > All Programs > Maintenance > Backup and Restore. 2. Follow the on-screen instructions. NOTE: Windows includes the
  • HP Pavilion dv6-3100 | Notebook PC User Guide - Windows 7 - Page 123
    drive (SSD), you might not have a recovery partition. If that is the case, recovery discs are included with the computer. Use these discs to recover the operating system and software. NOTE: Windows has its own built-in repair features, such as System Restore. If you have not already tried these
  • HP Pavilion dv6-3100 | Notebook PC User Guide - Windows 7 - Page 124
    Turn on or restart the computer, and then press esc while the "Press the ESC key for Startup Menu" message is displayed at the bottom of the screen. Then, press f11 (HP Recovery). 2. Click System Recovery in the Recovery Manager window. 3. Follow the on-screen instructions. 114 Appendix C Backup and
  • HP Pavilion dv6-3100 | Notebook PC User Guide - Windows 7 - Page 125
    11 Battery Check 48 battery power 48 battery release latch 11, 49 battery temperature 54 bays battery 11, 15 hard drive 11 BD playing 60 removing 64 BIOS, updating 107 Blu-ray ROM DVD+/-RW SuperMulti DL Drive 58 Blu-ray ROM with LightScribe DVD +/-RW SuperMulti DL Drive 58 Bluetooth device 16, 22
  • HP Pavilion dv6-3100 | Notebook PC User Guide - Windows 7 - Page 126
    cord, power 14 corporate WLAN connection 21 critical battery level 51 critical updates, software 88 D device drivers HP drivers 98 Windows drivers 99 Diagnostics menu 105 digital card defined 76 inserting 76 removing 77 stopping 77 digital dual array microphones, identifying 34 Disk Cleanup software
  • HP Pavilion dv6-3100 | Notebook PC User Guide - Windows 7 - Page 127
    L labels Bluetooth 15 HP Mobile Broadband Module 15 Microsoft Certificate of Authenticity 15 regulatory 15 service tag 15 wireless certification 15 WLAN 15 LAN Power Saving 104 language support 104 latch, battery release 11 light, drive 67 lights caps lock 6 mute 6 power 6 TouchPad 6 volume mute 6
  • HP Pavilion dv6-3100 | Notebook PC User Guide - Windows 7 - Page 128
    indicator 5 TouchPad zone identifying 4 TouchPad, identifying 24 traveling with the computer wireless certification labels 15 troubleshooting burning discs 97 device driver 98 disc play 96, 97 DVD movie play 97 external display 97 HP device drivers 98 optical disc tray 94 optical drive detection 95
  • HP Pavilion dv6-3100 | Notebook PC User Guide - Windows 7 - Page 129
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Notebook PC User Guide