HP Pavilion dv6-7000 User Guide - Windows 7

HP Pavilion dv6-7000 Manual

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  • HP Pavilion dv6-7000 | User Guide - Windows 7 - Page 1
    User Guide
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    such products and services. Nothing herein should be construed as constituting an additional warranty. HP shall not be liable for technical or editorial errors or omissions contained herein. First Edition: February 2012 Document Part Number: 671383-001 Product notice This guide describes features
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    Safety warning notice WARNING! To reduce the possibility of heat-related injuries or of overheating the computer, do not place the computer directly on your lap or obstruct the computer air vents. Use the computer only on a hard, flat surface. Do not allow another hard surface, such as an adjoining
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    iv Safety warning notice
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    network ...18 Using the wireless controls 18 Using the wireless button 19 Using HP Connection Manager (select models only 19 Using operating system controls 19 Using a WLAN ...20 Using an Internet service provider 20 Setting up a WLAN 21 Configuring a wireless router 21 Protecting your WLAN
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    Connecting to a WLAN 22 Using Bluetooth wireless devices (select models only 22 Connecting to a local area network (LAN 23 4 Enjoying entertainment features ...24 Using the webcam ...25 Using audio ...26 Connecting speakers ...26 Connecting headphones ...27 Connecting a microphone 27 Using Beats
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    Replacing a user-replaceable battery 47 Running on external power ...47 Using HP CoolSense (select models only 48 Shutting down the computer ...48 7 Cleanup ...58 Adding or replacing memory modules 59 Updating programs and drivers ...62 Cleaning your computer ...62 Cleaning the display, sides, and
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    passwords ...65 Setting Windows passwords 66 Setting Setup Utility (BIOS) passwords 66 Using the fingerprint reader (select models only 67 Using HP SimplePass ...67 Registering fingerprints 67 Using your registered fingerprint to log on to Windows 67 Using Internet security software ...68 Using
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    78 Recovering using HP Recovery partition (select models only 79 Recovering using the recovery media 79 Changing the computer boot order 80 12 Specifications ...81 Input power ...81 Operating environment ...82 13 Troubleshooting and support ...83 Troubleshooting ...84 Disc drive problems ...84
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    x
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    is a powerful tool designed to enhance your work and entertainment. To get the most out of your computer, read this chapter to learn about best practices after setup, fun things to do with your computer, and where to go to get more HP resources. Best practices To protect your smart investment, after
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    Setup Instructions Help and Support Contents ● Overview of computer setup and features. ● A broad range of how-to information and troubleshooting tips. To access Help and Support, select Start > Help and Support. For more details, go to http://www.hp.com/ support. Safety & Comfort Guide ● Proper
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    hard drive. To find out what software is included on your computer, select Start > All Programs. Front Component Digital Media Slot Description Supports the following digital card formats: ● Secure Digital (SD) Memory Card ● Secure Digital Extended Capacity (SDxC) Memory Card ● Secure Digital High
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    or Hibernation on page 42. ● Blinking white: The hard drive is being accessed. ● Amber: HP 3D DriveGuard has temporarily parked the hard drive. NOTE: For information about HP 3D DriveGuard, see Using HP 3D DriveGuard on page 58. Connects an optional USB 3.0 device and provides enhanced USB power
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    Component (8) AC adapter light (9) Power connector (10) Security cable slot Description ● White: The AC adapter is connected and the battery is charged. ● Amber: The AC adapter is connected and the battery is charging. ● Off: The computer is using DC power. Connects an AC adapter. Attaches an
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    Left side Component (1) Vent (2) External monitor port (3) HDMI port (4) RJ-45 (network) jack (5) USB 3.0 ports (2) (6) Audio-in (microphone) jack (7) Audio-out (headphone) jack Description Enables airflow to cool internal components. NOTE: The computer fan starts up automatically to
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    Rear Component Vent Description Enables airflow to cool internal components. NOTE: The computer fan starts up automatically to cool internal components and prevent overheating. It is normal for the internal fan to cycle on and off during routine operation. Rear 7
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    wireless local area networks (WLANs). (2) Internal microphones (2) Record sound. (3) HP TrueVision HD Webcam Records video, captures still photographs, allows video conferences and online or region. These notices are located in Help and Support. 8 Chapter 2 Getting to know your computer
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    communicate with wireless local area networks (WLANs). (2) Internal microphones (2) Record sound. (3) HP TrueVision HD Webcam Records video, captures still photographs, allows you to video conference and to your country or region. These notices are located in Help and Support. Display 9
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    Top TouchPad Component (1) (2) TouchPad on/off button TouchPad light (3) TouchPad zone (4) Left TouchPad button (5) Right TouchPad button Description Turns the TouchPad on or off. ● On: The TouchPad is off. ● Off: The TouchPad is on. Moves the on-screen pointer and selects or activates
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    Lights Component (1) (2) (3) (4) (5) Power light Description ● White: The computer is on. ● Blinking white: The computer is in the Sleep state, which is an energy-saving mode. The computer shuts off power to the display and other unneeded components. ● Off: The computer is off or in Hibernation.
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    Buttons, speakers, and fingerprint reader (select models only) Refer to the illustration that most closely matches your computer. Component (1) Power button (2) Speakers (2) (3) Fingerprint reader (select models only) Description ● When the computer is off, press the button to turn on the
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    Component (1) Power button (2) Speakers (2) Description ● When the computer is off, press the button to turn on the computer. ● When the computer is on, press the button briefly to initiate Sleep. ● When the computer is in the Sleep state, press the button briefly to exit Sleep. ● When the
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    Keys Component (1) esc key (2) fn key (3) Windows logo key (4) b key (5) Action keys (6) Windows applications key Description Displays system information when pressed in combination with the fn key. Executes frequently used system functions when pressed in combination with the esc key
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    Component (7) num lock key (8) Integrated numeric keypad Description Controls the function of the integrated numeric keypad. Press the key to alternate between the standard numeric function of an external keypad (selected at the factory) and the navigational function (indicated by the
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    Holds the battery. Releases the battery from the battery bay and opens the service door. (3) Vents (3) Enable airflow to cool internal components. NOTE: The to restore computer functionality, and then contact customer support through Help and Support. 16 Chapter 2 Getting to know your computer
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    information you may need when you troubleshoot system problems or travel internationally with the support. The serial number label is affixed inside the battery bay. ● Microsoft® Certificate of Authenticity-Contains the Windows Product Key. You may need the Product Key to update or troubleshoot
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    wireless technology, see the information and website links provided in Help and Support. Using the wireless controls You can control the wireless devices in your referred to in this chapter as the wireless button) ● HP Connection Manager software (select models only) ● Operating system controls 18 Chapter
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    area, at the far right of the taskbar. To open HP Connection Manager, select Start > All Programs > HP Help and Support > HP Connection Manager. For more details about using HP Connection Manager, see the HP Connection Manager software Help. Using operating system controls The Network and
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    a local ISP. The ISP will help set up the modem, install a network cable to connect your wireless computer to the modem, and test the Internet service. NOTE: Your ISP will give you a user ID and a password to use for Internet access. Record this information and store it in a safe place. 20
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    : ● A broadband modem (either DSL or cable) (1) and high-speed Internet service purchased from an Internet service provider ● A wireless router (2) (purchased separately) ● A wireless computer (3) NOTE over the network. For more information, see Help and Support. Connecting to a wireless network 21
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    up a new connection or network. A list of options is displayed, allowing you to manually search for and connect to a network or to create a new network connection. After link electronic devices such as the following: ● Computers (desktop, notebook, PDA) ● Phones (cellular, cordless, smart phone) ●
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    Connecting to a local area network (LAN) Use a LAN connection if you want to connect the computer directly to a router in your home (instead of working wirelessly), or if you want to connect to an existing network at your office. Connecting to a LAN requires an 8-pin, RJ-45 network cable. To connect
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    models, high-definition devices. Here are some of the entertainment features on your computer. Multimedia Features Component (1) (2) Internal microphones (2) HP TrueVision HD Webcam 24 Chapter 4 Enjoying entertainment features Description Record sound. Records video, captures still photographs
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    Component (3) (4) (5) (6) (7) (8) (9) (10) (11) (12) (13) (14) Webcam light Speakers (4) USB 2.0 ports (2) USB 3.0 ports (2) Optical drive Integrated subwoofer b key fn key Audio-out (headphone) jack Audio-in (microphone) jack HDMI port External monitor port Description On: The webcam is in use.
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    details about using the webcam, select Start > Help and Support. Using audio On your HP computer, you can play music CDs, download and listen To connect speakers to your computer, follow the device manufacturer's instructions. To connect high-definition speakers to the computer, see Configuring
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    headphones or speakers to your computer, follow the device manufacturer's instructions. WARNING! To reduce the risk of personal injury, adjust the Beats Audio Control Panel Beats Audio Control Panel allows you to view and manually control audio and bass settings. To open Beats Audio Control Panel,
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    , select Start > Control Panel > Hardware and Sound > Sound. Using video Your HP computer is a powerful video device that enables you to watch streaming video from your favorite cable. Check the device manufacturer's instructions if you have questions. 28 Chapter 4 Enjoying entertainment features
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    Connecting a VGA monitor or projector To see the computer screen image on an external VGA monitor or projected for a presentation, connect a monitor or projector to the computer's VGA port. To connect a monitor or projector: 1. Connect the VGA cable from the monitor or projector to the VGA port on
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    screen image on a high-definition TV or monitor, connect the high-definition device according to the following instructions. To connect an HDMI device to your computer, you need an HDMI cable, sold separately. To you press f4, the display state changes. 30 Chapter 4 Enjoying entertainment features
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    HDMI TV) HDMI is the only video interface that supports high-definition video and audio. After you connect an HDMI (purchased separately). For details about using the wireless adapter, see the manufacturer's instructions. To open Intel Wireless Display, select Start > All Programs > Intel WiDi.
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    5 Using the keyboard and pointing devices Your computer allows easy on-screen navigation. In addition to the keyboard, a TouchPad allows you to perform on-screen functions. Your computer may also have an integrated numeric keypad. Select models also have special action keys or hot key functions to
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    and System Diagnostics on page 71 for instructions on opening Setup Utility (BIOS), and then follow the instructions at the bottom of the screen. To to your computer. Help and Support also provides automated troubleshooting tools and access to customer support. f2 Decreases the screen brightness
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    Icon Key Description f5 Turns the radiance backlight keyboard feature off or on. NOTE: To conserve battery power, turn off this feature. f6 Plays the previous track of an audio CD or the previous section of a DVD or a BD. f7 Begins, pauses, or resumes playback of an audio CD, a DVD, or a BD
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    Audio Control Panel. Using the keypad Using the integrated numeric keypad The computer includes an integrated numeric keypad, and it also supports an optional external numeric keypad or an optional external keyboard that includes a numeric keypad. Component num lock key Integrated numeric keypad
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    Using the TouchPad Component (1) TouchPad light (2) TouchPad on/off button (3) TouchPad zone (4) Left TouchPad button (5) Right TouchPad button Description ● On: The TouchPad is off. ● Off: The TouchPad is on. Turns the TouchPad on or off. Moves the on-screen pointer and selects or
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    Navigating To move the on-screen pointer, slide one finger across the TouchPad in the direction you want the pointer to go. Selecting Use the left and right TouchPad buttons as you would use the corresponding buttons on an external mouse. Using the TouchPad 37
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    on the desktop. To use TouchPad gestures, place two fingers on the TouchPad at the same time. NOTE: TouchPad gestures are not supported in all programs. To view the demonstration of a gesture: 1. Select Start > Control Panel > Hardware and Sound > Synaptics TouchPad. 2. Click a gesture to activate
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    Scrolling Scrolling is useful for moving up, down, or sideways on a page or image. To scroll, place two fingers slightly apart on the TouchPad, and then drag them across the TouchPad in an up, down, left, or right motion. NOTE: Scrolling speed is controlled by finger speed. Pinching/Zooming Pinching
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    Rotating Rotating allows you to rotate items such as photos. To rotate, anchor your left forefinger in the TouchPad zone. Move the right forefinger around the anchored finger in a sweeping motion, moving from 12 o'clock to 3 o'clock. To reverse the rotation, move your right forefinger from 3 o'clock
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    power and an AC power source is not available to charge the battery, it is important to monitor and conserve the battery charge. Your computer supports power plans to manage how your computer uses and conserves power so that you can balance computer performance with power conservation. 41
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    select Hibernation. Rapid Start Technology can be disabled in Setup Utility (BIOS). If Rapid Start Technology is disabled, Hibernation options can be manually selected. When Sleep is initiated, the screen clears, and your work is saved to memory, allowing you to resume your work faster than when
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    to create a user account password or change your current user account password, click Create or change your user account password, and then follow the onscreen instructions. 5. Click Save changes. Using Sleep or Hibernation 43
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    . ● High Performance. Favors performance, but may use more energy. You can also create your own power plan and customize it to suit your needs. Use HP Power Manager (select models only) or Windows Control Panel to select a power plan or to create your own plan. To start
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    provided with the computer, a replacement battery provided by HP, or a compatible battery purchased from HP. CAUTION: Removing a battery that is the sole power Help and Support provides the following tools and information about the battery: ● Battery Check tool in Help and Support to test
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    Conserving battery power Use the following tips for conserving battery power and maximizing battery life: ● Lower the brightness on the display. ● Select the Power saver setting in Power Options. ● Remove the battery from the computer when it is not being used or charged. ● Turn off wireless devices
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    User Guides. Replacing a user-replaceable battery Battery Check in Help and Support notifies you to replace the battery when an internal cell is not charging properly or when the battery storage capacity has reached a weak condition. If the battery is possibly covered by an HP warranty, instructions
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    in a stationary position and adjusts performance and fan settings to keep the surface temperature of your computer at the optimum level of comfort. When HP CoolSense is off, the position of the computer is not detected and the performance and fan options remain at the factory setting. As a result
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    devices, see Connecting to a network on page 18. NOTE: For more information about required software and drivers, or to learn which computer port to use, see the manufacturer's instructions. Using a USB device Most computers have more than one USB port, because this versatile interface allows you
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    the device. 2. Click the remove hardware icon in the notification area, at the far right of the taskbar, and then follow the on-screen instructions. 3. Remove the device. Connecting a powered USB device CAUTION: To reduce the risk of damage to the equipment when connecting a powered device, be sure
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    with the digital card. 2. Click the remove hardware icon in the notification area, at the far right of the taskbar. Then follow the on-screen instructions. 3. Press in on the card (1), and then remove it from the slot (2). NOTE: If the card is not ejected, pull the card out of the
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    dry, lint-free, soft cloth. Your computer may include an optical drive that supports one or more of the following disc technologies: ● CD-A compact disc stores external display requires an HDMI digital connection. The computer can support up to 1080p resolution on an external display, which requires
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    such a BD movie release is inserted in the drive. Follow the on-screen instructions to install the update. ● If lines appear on the display when viewing a BD, they may be caused by interference from the wireless network. To resolve
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    you remove it. 3. Close the disc tray and place the disc in a protective case. If the disc tray does not open normally, see Disc drive problems on page 84. Sharing drives on the network You can access software and data and install applications by sharing drives connected to another computer in
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    and Disk Cleanup and by replacing a hard drive or adding memory. It also provides information about updating your programs and drivers, instructions for cleaning your computer, and tips for travelling with your computer. Improving performance Everyone wants a fast computer and by performing
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    hard drive cable for one hard drive will be longer than the cable for the other hard drive. 1. Slide the battery release latch (1) until the service door is released, slide the door out of the slot (2), and then lift up and remove the door (3). 2. Disconnect the hard drive cable (1) from the
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    4. Slide the hard drive tab (3) to the left, and then lift the hard drive out of the hard drive bay. NOTE: After removing the hard drive from the computer, you must remove the hard drive bracket to access the hard drive itself. 5. Remove the 2 screws (1) from the hard drive bracket. 6. Remove the
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    may take more than an hour to complete. HP recommends defragmenting your hard drive at least once a a monthly schedule, but you can defragment your computer manually at any time. To run Disk Defragmenter: 1. Defragmenter. 3. Follow the on-screen instructions. For additional information, access the
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    have in your computer. The computer has two memory module slots. The memory module slots are located on the bottom of the computer under the service door. The memory capacity of the computer can be upgraded by adding a memory module or replacing the existing memory module in one of the memory
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    b. Grasp the edge of the memory module (2), and then gently pull the module out of the memory module slot. CAUTION: To prevent damage to the memory module, hold the memory module by the edges only. Do not touch the components on the memory module. To protect a memory module after removal, place it
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    9. Replace the service door. 10. Replace the battery. 11. Turn the computer right-side up, and then reconnect external power and external devices. 12. Turn on the computer. Improving performance 61
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    you would not be getting the most out of your equipment. Go to http://www.hp.com/support to download the latest versions of HP programs and drivers. In addition, register to receive automatic update notifications when they become available. Cleaning your computer Cleaning your computer and external
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    Traveling with or shipping your computer If you have to travel with or ship your computer, here are some tips to keep in mind to keep your equipment safe. ● Prepare the computer for traveling or shipping: ◦ Back up your information to an external drive. ◦ Remove all discs and all external media
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    essential for protecting the confidentiality, integrity, and availability of your information. Standard security solutions provided by the Windows operating system, HP applications, the non-Windows Setup Utility (BIOS), and other third-party software can help protect your computer from a variety of
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    and Control Panel, HP Security Assistant allows installing the latest HP and Windows updates. HP Security Assistant, select Start > All Programs > Security and Protection > HP be set in Windows or in the HP Setup Utility (BIOS) that is preinstalled you send your computer for service, back up your files
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    for Startup Menu" message is displayed in the lower-left corner of the screen, press esc. 2. Use the arrow keys and follow the on-screen instructions. When the Startup Menu is displayed, press f10. 3. Use the arrow keys to select Security, and then follow the on-screen
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    , see Getting to know your computer on page 3. Using HP SimplePass HP SimplePass provides an easy-to-use interface to help secure your and other programs that require a logon. ● Set up a single sign-on service that allows you to use a registered fingerprint to create credentials for any application
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    and in most cases, repair any damage they have caused. For more information about computer viruses, type viruses in the Search box in Help and Support. Using firewall software Firewalls are designed to prevent unauthorized access to a system or network. A firewall can be software you install on your
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    updates link in Help and Support. Installing HP and third-party software updates HP recommends that you regularly update the software and drivers that were originally installed on their products to correct security problems and improve functionality of the software. Installing software updates 69
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    Securing your wireless network When you set up your wireless network, always enable security features. For more information, see Protecting your WLAN on page 21. Backing up your software applications and information Regularly back up your software applications and information to protect them from
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    of the BIOS may be available on the HP website. Most BIOS updates on the HP website are packaged in compressed files called SoftPaqs. Some download packages contain a file named Readme.txt, which contains information regarding installing and troubleshooting the file. Starting Setup Utility (BIOS) 71
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    Sleep or Hibernation. Do not insert, remove, connect, or disconnect any device, cable, or cord. 1. Select Start > Help and Support > Maintain. 2. Follow the on-screen instructions to identify your computer and access the BIOS update you want to download. 3. At the download area, follow these steps
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    that has an .exe extension (for example, filename.exe). The BIOS installation begins. 5. Complete the installation by following the on-screen instructions. NOTE: After a message on the screen reports a successful installation, you can delete the downloaded file from your hard drive. Using System
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    media to recover the original system After you successfully set up the computer, you should create recovery discs or a recovery flash drive using HP Recovery Manager. You will need these recovery discs or recovery flash drive to perform a system recovery should the hard drive become corrupted
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    the list. Allow the action to continue, if prompted. 2. Click Recovery Media Creation. 3. Follow the on-screen instructions to continue. To recover, see Recovering the original system using HP Recovery Manager on page 78. Creating system restore points A system restore point is a snapshot of certain
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    For more information about using shadow copies to restore, see Help and Support. Creating a system restore point 1. Select Start > Control Panel > System System Protection tab. 4. Click Create, and follow the on-screen instructions. To restore, see Restoring to a previous system restore point on
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    > System and Security > Backup and Restore. 2. Follow the on-screen instructions to schedule and create a backup. NOTE: Windows includes the User Account Control running utilities, or changing Windows settings. See Help and Support for more information. To restore, see Restoring specific files using
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    software fixes the problems. If uninstalling does not fix the problems, you can Click System Restore, and follow the on-screen instructions. Restoring specific files If files are accidentally deleted from Support for more information. Recovering the original system using HP Recovery Manager HP
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    system from the HP website. ● The Minimized Image Recovery option is recommended for advanced users only. All hardwarerelated drivers and software are screen. 2. Click System Recovery in the HP Recovery Manager window. 3. Follow the on-screen instructions. Recovering using the recovery media 1. If
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    Changing the computer boot order To change the boot order for recovery discs: 1. Restart the computer. 2. Press esc while the computer is restarting, and then press f9 for boot options. 3. Select Internal CD/DVD ROM Drive from the boot options window. To change the boot order for a recovery flash
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    be powered from a standalone DC power source, it should be powered only with an AC adapter or a DC power source supplied and approved by HP for use with this computer. The computer can operate on DC power within the following specifications. Operating voltage and current varies by platform. Input
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    Operating environment Factor Temperature Operating Nonoperating Relative humidity (noncondensing) Operating Nonoperating Maximum altitude (unpressurized) Operating Nonoperating Metric 5°C to 35°C -20°C to 85°C 5% to 95% 5% to 95% -15 m to 3,048 m -15 m to 15,240 m U.S. 41°F to 95°F -4°F to 185°F
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    13 Troubleshooting and support ● Troubleshooting ● Contacting customer support 83
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    disc tray and place the disc in a protective case. Wireless connection problems Some possible causes for wireless connection problems include the following: ● Wireless device is not turned on. ● Wireless computer by purchasing a wireless networking device. 84 Chapter 13 Troubleshooting and support
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    driver for the WLAN device is not properly installed. For more information about troubleshooting WLANs, see the website links provided in Help and Support of the taskbar, right-click the icon, and then click Troubleshoot problems. Windows resets your network device and attempts to reconnect to one
  • HP Pavilion dv6-7000 | User Guide - Windows 7 - Page 96
    your computer to the network. ● For a network connected to your personal wireless router, review the router user guide for instructions on setting up the same codes on both the router and the WLAN device. ● . 3. Click a network, and then click Remove. 86 Chapter 13 Troubleshooting and support
  • HP Pavilion dv6-7000 | User Guide - Windows 7 - Page 97
    hp.com/support. 2. Select your country or region. 3. Click the option for software and driver downloads, and then type your computer model number in the search box. 4. Press enter, and then follow the on-screen instructions select Start > Control Panel > Hardware and Sound > Sound. Troubleshooting 87
  • HP Pavilion dv6-7000 | User Guide - Windows 7 - Page 98
    following: ● Low battery levels ● AC adapter problems Resolving a low battery level Resolving a low device. ● Connect an optional power adapter purchased as an accessory from HP. Resolving a low battery level when no power source is available ● the computer. 88 Chapter 13 Troubleshooting and support
  • HP Pavilion dv6-7000 | User Guide - Windows 7 - Page 99
    are secure. ● If the connections are secure and the power lights remain off, the AC adapter is not functioning and should be replaced. Contact customer support for information about obtaining a replacement AC power adapter. Troubleshooting 89
  • HP Pavilion dv6-7000 | User Guide - Windows 7 - Page 100
    ● Chat online with an HP technician. NOTE: When technical support chat is not available in a particular language, it is available in English. ● Email HP Customer Support. ● Find HP Customer Support worldwide telephone numbers. ● Locate an HP service center. 90 Chapter 13 Troubleshooting and support
  • HP Pavilion dv6-7000 | User Guide - Windows 7 - Page 101
    to a drive, or loss of information, observe these precautions: ● If removal or installation instructions direct you to unplug the computer, unplug it after being properly grounded and before removing a electricity or assistance with component removal or installation, contact customer support. 91
  • HP Pavilion dv6-7000 | User Guide - Windows 7 - Page 102
    Index A AC adapter 5 action keys decrease screen brightness 33 Help and Support 33 identifying 14 increase screen brightness 33 next track or section 34 fn key, identifying 14, 25, 35 Fun things to do 1 H hard drive HP 3D DriveGuard 58 hard drive bay, identifying 16 hard drive light 4 92 Index
  • HP Pavilion dv6-7000 | User Guide - Windows 7 - Page 103
    using 35 HP 3D DriveGuard 58 HP and third-party software updates, installing 69 HP Connection Manager software 19 HP Recovery Manager Bluetooth 17 Microsoft Certificate of Authenticity 17 regulatory 17 serial number 17 service 17 wireless certification 17 WLAN 17 latch, battery release 16 lights AC
  • HP Pavilion dv6-7000 | User Guide - Windows 7 - Page 104
    17 serial number, computer 17 service labels locating 17 setting password Troubleshooting and support 83 troubleshooting; AC adapter 88 troubleshooting; audio functions 87 troubleshooting; disc drive 84 troubleshooting; low battery level 88 troubleshooting; power management 88 troubleshooting
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User Guide