HP Pavilion dv6-7100 HP Pavilion g6 Notebook PC - Maintenance and Service Guid
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- HP Pavilion dv6-7100 | HP Pavilion g6 Notebook PC - Maintenance and Service Guid - Page 1
HP Pavilion g6 Notebook PC Maintenance and Service Guide - HP Pavilion dv6-7100 | HP Pavilion g6 Notebook PC - Maintenance and Service Guid - Page 2
to change without notice. The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. HP shall not be liable for technical or editorial errors - HP Pavilion dv6-7100 | HP Pavilion g6 Notebook PC - Maintenance and Service Guid - Page 3
Safety warning notice WARNING! To reduce the possibility of heat-related injuries or of overheating the device, do not place the device directly on your lap or obstruct the device air vents. Use the device only on a hard, flat surface. Do not allow another hard surface, such as an adjoining optional - HP Pavilion dv6-7100 | HP Pavilion g6 Notebook PC - Maintenance and Service Guid - Page 4
iv Safety warning notice - HP Pavilion dv6-7100 | HP Pavilion g6 Notebook PC - Maintenance and Service Guid - Page 5
20 Sequential part number listing ...21 4 Removal and replacement procedures ...25 Preliminary replacement requirements 25 Tools required ...25 Service considerations ...25 Plastic parts ...25 Cables and connectors 25 Drive handling 26 Grounding guidelines ...26 Electrostatic discharge damage 26 - HP Pavilion dv6-7100 | HP Pavilion g6 Notebook PC - Maintenance and Service Guid - Page 6
Optical drive ...34 Hard drive ...36 Memory module ...38 WLAN module ...41 Keyboard ...43 Top cover ...47 Speakers ...50 Power button board ...51 TouchPad button board ...53 TouchPad LED board ...54 Display assembly ...56 USB board ...62 Power connector ...63 System board ...64 RTC battery ...67 Fan - HP Pavilion dv6-7100 | HP Pavilion g6 Notebook PC - Maintenance and Service Guid - Page 7
specific files ...86 Restoring specific files using Windows Backup and Restore 86 Recovering the original system using HP Recovery Manager 86 What you need to know 86 Recovering using HP Recovery partition (select models only 87 Recovering using the recovery media 87 Changing the computer boot - HP Pavilion dv6-7100 | HP Pavilion g6 Notebook PC - Maintenance and Service Guid - Page 8
viii - HP Pavilion dv6-7100 | HP Pavilion g6 Notebook PC - Maintenance and Service Guid - Page 9
Category Product Name Processors Chipset Graphics Display Panel Description HP Pavilion g6 Notebook PC AMD® A10-4600M processor (3.2 GHz/2.3 GHz, 1600 equipped with an AMD A6-4400M APU and AMD Radeon HD 7670M graphics card (no support for 1 DIMM memory) 39.6 cm (15.6 in) high-definition (HD), light - HP Pavilion dv6-7100 | HP Pavilion g6 Notebook PC - Maintenance and Service Guid - Page 10
per second), fixed angle (no tilt), with activity light and single digital microphone High-definition audio supports: Microsoft® Premium requirements with HP Altec Lansing speakers (2) Supports Dolby Advanced Audio v2 Integrated 10/100 network interface card (NIC) 2 Chapter 1 Product description - HP Pavilion dv6-7100 | HP Pavilion g6 Notebook PC - Maintenance and Service Guid - Page 11
) ● Broadcom 4313GN 802.11b/g/n 1×1 WiFi and 20702 Bluetooth 4.0 Combo Adapter ● Ralink RT5390R 802.11b/g/n 1×1 WiFi Adapter HP Multi-Format Digital Media Reader supports the following digital card formats: ● MultiMediaCard (MMC) ● Secure Digital (SD) Memory Card ● Secure Digital High Capacity (SDHC - HP Pavilion dv6-7100 | HP Pavilion g6 Notebook PC - Maintenance and Service Guid - Page 12
Category Security Operating system Serviceability Description HP Smart AC adapter: ● 90 W RC V HP Smart AC adapter with localized cable plug support (3-wire plug with ground pin, supports 3-pin DC connector) (for computer models equipped with a graphics subsystem with switchable discrete memory - HP Pavilion dv6-7100 | HP Pavilion g6 Notebook PC - Maintenance and Service Guid - Page 13
, refer to the section of the Regulatory, Safety, and Environmental Notices that applies to your country or region. These notices are located in Help and Support. Display 5 - HP Pavilion dv6-7100 | HP Pavilion g6 Notebook PC - Maintenance and Service Guid - Page 14
5 seconds to turn off the computer. To learn more about your power settings, select Start > Control Panel > System and Security > Power Options, or see the HP User Guide. Produce sound. 6 Chapter 2 External component identification - HP Pavilion dv6-7100 | HP Pavilion g6 Notebook PC - Maintenance and Service Guid - Page 15
Keys Component (1) esc key (2) fn key (3) Operating system logo key (4) Action keys (5) Operating system applications key (6) num lock (7) Integrated numeric keypad Description Displays system information when pressed in combination with the fn key (select models only). Displays - HP Pavilion dv6-7100 | HP Pavilion g6 Notebook PC - Maintenance and Service Guid - Page 16
Lights Component (1) Power light (2) Caps lock light (3) Mute light (4) Wireless light (5) TouchPad light Description ● White: The computer is on. ● Blinking: The computer is in Sleep mode. ● Off: The computer is off or in Hibernation mode. White: Caps lock is on, which switches the keys - HP Pavilion dv6-7100 | HP Pavilion g6 Notebook PC - Maintenance and Service Guid - Page 17
TouchPad Component (1) (2) TouchPad on/off button TouchPad light (3) TouchPad zone (4) Left TouchPad button (5) Right TouchPad button Description Turns the TouchPad on or off. ● Amber: The TouchPad is off. ● Off: The TouchPad is on. Moves the on-screen pointer and selects or activates items - HP Pavilion dv6-7100 | HP Pavilion g6 Notebook PC - Maintenance and Service Guid - Page 18
, see the Regulatory, Safety and Environmental Notices. NOTE: When a device is connected to a headphone jack, the computer speakers are disabled. Supports the following digital card formats: ● Secure Digital (SD) Memory Card ● Secure Digital Extended Capacity (SDxC) Memory Card ● Secure Digital High - HP Pavilion dv6-7100 | HP Pavilion g6 Notebook PC - Maintenance and Service Guid - Page 19
. Hibernation is an energy-saving mode that uses the least amount of power. ● Blinking white: The hard drive is being accessed. ● Amber: HP 3D DriveGuard has temporarily parked the hard drive. Connects an optional USB 2.0 compatible device. ● White: The AC adapter is connected and the battery - HP Pavilion dv6-7100 | HP Pavilion g6 Notebook PC - Maintenance and Service Guid - Page 20
(1) (2) Battery bay Battery release latch (3) Vents (5) (4) Service door Description Holds the battery. Releases the battery from the battery module to restore computer functionality, and then contact customer support through Help and Support. 12 Chapter 2 External component identification - HP Pavilion dv6-7100 | HP Pavilion g6 Notebook PC - Maintenance and Service Guid - Page 21
that is unique to each product. This number provides specific information about the product's hardware components. The product number helps a service technician to determine what components and parts are needed. The duration of the warranty period for the computer. An alphanumeric identifier used - HP Pavilion dv6-7100 | HP Pavilion g6 Notebook PC - Maintenance and Service Guid - Page 22
Computer major components 14 Chapter 3 Illustrated parts catalog - HP Pavilion dv6-7100 | HP Pavilion g6 Notebook PC - Maintenance and Service Guid - Page 23
Item (1) (2) (3) Description 39.6 cm (15.6 in) High Definition (HD), LED, BrightView (1366×768) display assembly NOTE: For more display assembly internal component spare part information, see Display assembly subcomponents on page 18. Keyboard (includes keyboard cable): ● For use in the United - HP Pavilion dv6-7100 | HP Pavilion g6 Notebook PC - Maintenance and Service Guid - Page 24
Battery: ● 6 cell Li-ion, 2.20 Ah, 47 Wh ● 6 cell Li-ion, 2.55 Ah, 55 Wh 593553-001 593554-001 Base enclosure 681805-001 Hard drive: Supports the following 9.5 mm, 6.35 cm (2.5 in) SATA hard drives: ● 1 TB, 5400 rpm ● 750 GB, 7200 rpm ● 750 GB, 5400 rpm ● 640 GB, 5400 rpm 676521 - HP Pavilion dv6-7100 | HP Pavilion g6 Notebook PC - Maintenance and Service Guid - Page 25
, 7200 rpm ● 500 GB, 5400 rpm ● 320 GB, 7200 rpm ● 320 GB, 5400 rpm Supports the following 7.0 mm, 6.35 cm (2.5 in) SATA hard drives: ● 320 GB, 7200 rpm Drive ● Blu-ray Disc ROM and DVD±R/RW SuperMulti Double-Layer Drive Service Door (included in Plastics kit) Rubber Kit (not illustrated, includes - HP Pavilion dv6-7100 | HP Pavilion g6 Notebook PC - Maintenance and Service Guid - Page 26
Display assembly subcomponents Item (1) (2) (3) (4) (5) (6) (7) (8) Description Display bezel Webcam/microphone module Display hinge kit (includes left and right display hinges and brackets) 39.6 cm (15.6 in) high-definition, BrightView LED display panel Wireless antenna (includes wireless antenna - HP Pavilion dv6-7100 | HP Pavilion g6 Notebook PC - Maintenance and Service Guid - Page 27
±RW and CD-RW Super Multi Double-Layer Combo Drive ● Optical drive cable Hard drive Supports the following 9.50 mm, 6.35 cm (2.50 in) SATA hard drives: ● 1 rpm ● 500 GB, 5400 rpm ● 320 GB, 7200 rpm ● 320 GB, 5400 rpm Supports the following 7.00 mm, 6.35 cm (2.50 in) SATA hard drives: ● 320 GB, 7200 - HP Pavilion dv6-7100 | HP Pavilion g6 Notebook PC - Maintenance and Service Guid - Page 28
Smart AC adapter with PFC (for select computer models equipped with a graphics 609947-001 subsystem with discrete memory only) ● 65 W HP Smart AC adapter (for select computer models equipped with a graphics subsystem 609948-001 with UMA memory only) Power cord, AC, 3 wire, black, 1.83 m ● For use - HP Pavilion dv6-7100 | HP Pavilion g6 Notebook PC - Maintenance and Service Guid - Page 29
Sequential part number listing Spare part number Description 490371-001 Power cord, AC, 3 wire, black, 1.83 m for use in North America 490371-011 Power cord, AC, 3 wire, black, 1.83 m for use in Australia 490371-021 Power cord, AC, 3 wire, black, 1.83 m for use in Europe 490371-031 Power - HP Pavilion dv6-7100 | HP Pavilion g6 Notebook PC - Maintenance and Service Guid - Page 30
Spare part number Description 657325-001 WLAN Broadcom 4313GN 802.11b/g/n 1×1 WiFi Adapter and 20702 Bluetooth 4.0+HS Combo Adapter 669299-001 500 GB, 5400 rpm hard drive 669300-001 640 GB, 5400 rpm hard drive 670691-001 WLAN Ralink RT5390R 802.11b/g/n 1×1 WiFi Adapter 675794-001 WLAN - HP Pavilion dv6-7100 | HP Pavilion g6 Notebook PC - Maintenance and Service Guid - Page 31
Blu-ray ROM DVD±R/RW Super Multi Double-Layer Drive 681815-001 DVD±RW and CD-RW Super Multi Double-Layer Combo Drive 681816-001 Service Door (included in Plastics kit) 681817-001 39.6 cm (15.6 in) high-definition, BrightView LED display panel 681819-001 Display screw kit 681820-001 Screw - HP Pavilion dv6-7100 | HP Pavilion g6 Notebook PC - Maintenance and Service Guid - Page 32
Spare part number Description 683548-001 TouchPad button board 683549-001 Power button board 683843-001 PCH heat sink 684061-001 TouchPad LED board 24 Chapter 3 Illustrated parts catalog - HP Pavilion dv6-7100 | HP Pavilion g6 Notebook PC - Maintenance and Service Guid - Page 33
plastic parts. Use care when handling the plastic parts. Apply pressure only at the points designated in the maintenance instructions. Cables and connectors CAUTION: When servicing the computer, be sure that cables are placed in their proper locations during the reassembly process. Improper cable - HP Pavilion dv6-7100 | HP Pavilion g6 Notebook PC - Maintenance and Service Guid - Page 34
Drive handling CAUTION: Drives are fragile components that must be handled with care. To prevent damage to the computer, damage to a drive, or loss of information, observe these precautions: Before removing or inserting a hard drive, shut down the computer. If you are unsure whether the computer is - HP Pavilion dv6-7100 | HP Pavilion g6 Notebook PC - Maintenance and Service Guid - Page 35
Event Walking across carpet Walking across vinyl floor Motions of bench worker Removing DIPS from plastic tube Removing DIPS from vinyl tray Removing DIPS from Styrofoam Removing bubble pack from PCB Packing PCBs in foam-lined box Typical electrostatic voltage levels Relative humidity 10% 40% - HP Pavilion dv6-7100 | HP Pavilion g6 Notebook PC - Maintenance and Service Guid - Page 36
. ● Use a wrist strap connected to a properly grounded work surface and use properly grounded tools and equipment. ● Use conductive field service tools, such as cutters, screwdrivers, and vacuums. ● When fixtures must directly contact dissipative surfaces, use fixtures made only of staticsafe - HP Pavilion dv6-7100 | HP Pavilion g6 Notebook PC - Maintenance and Service Guid - Page 37
This chapter provides removal and replacement procedures. There are as many as 63 screws that must be removed, replaced, or loosened when servicing the computer. Make special note of each screw and screw lock size and location during removal and replacement. Component replacement procedures 29 - HP Pavilion dv6-7100 | HP Pavilion g6 Notebook PC - Maintenance and Service Guid - Page 38
provide the computer serial number and model number provided on the service label. Item (1) (2) (3) (4) (5) Description Product name Serial information about the product's hardware components. The part number helps a service technician to determine what components and parts are needed. This number - HP Pavilion dv6-7100 | HP Pavilion g6 Notebook PC - Maintenance and Service Guid - Page 39
The computer feet are adhesive-backed rubber pads. There are 4 rubber feet that attach to the base enclosure in the locations illustrated below. Component replacement procedures 31 - HP Pavilion dv6-7100 | HP Pavilion g6 Notebook PC - Maintenance and Service Guid - Page 40
Battery Description 6 cell, 55-Whr, 2.55-Ah Li-ion battery 6 cell, 47-Whr, 2.20-Ah Li-ion battery Spare part number 593554-001 593553-001 Before disassembling the computer, follow these steps: 1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the - HP Pavilion dv6-7100 | HP Pavilion g6 Notebook PC - Maintenance and Service Guid - Page 41
then unplugging the AC adapter from the computer. 4. Remove the battery (see Battery on page 32). Remove the service door: 1. Using a small Phillips screwdriver, loosen the service door capture screw (1). 2. Slide the service door (2) forward slightly and lift the front right corner (3) to tilt the - HP Pavilion dv6-7100 | HP Pavilion g6 Notebook PC - Maintenance and Service Guid - Page 42
AC outlet and then unplugging the AC adapter from the computer. 4. Remove the battery (see Battery on page 32). 5. Remove the service door (see Service door on page 33). Remove the optical drive: 1. Using a small Phillips screwdriver, remove the PM 2.5 x 6.5 screw (1) that secures the optical drive - HP Pavilion dv6-7100 | HP Pavilion g6 Notebook PC - Maintenance and Service Guid - Page 43
3. Pull the optical drive (3) out from the front until the optical drive is completely removed from the computer. 4. Remove the 2 PM 2.0 x 3.0 screws (1) that secure the optical drive bracket to the optical drive and then remove the bracket (2) from the optical drive. 5. Insert a straightened paper - HP Pavilion dv6-7100 | HP Pavilion g6 Notebook PC - Maintenance and Service Guid - Page 44
cable, hard drive bumpers, or hard drive bracket and screws. Description Spare part number Supports the following 9.50 mm, 6.35 cm (2.50 in) SATA hard drives: 1 -001 320 GB, 7200 rpm 641672-001 320 GB, 5400 rpm 622643-001 Supports the following 7.00 mm, 6.35 cm (2.50 in) SATA hard drives: - HP Pavilion dv6-7100 | HP Pavilion g6 Notebook PC - Maintenance and Service Guid - Page 45
from the AC outlet and then unplugging the AC adapter from the computer. 4. Remove the battery (see Battery on page 32). 5. Remove the service door (see Service door on page 33). Remove the hard drive: 1. Disconnect the hard drive cable (1) from the computer. 2. Lift the hard drive (2) to remove - HP Pavilion dv6-7100 | HP Pavilion g6 Notebook PC - Maintenance and Service Guid - Page 46
power cord from the AC outlet and then unplugging the AC adapter from the computer. 4. Remove the battery (see Battery on page 32). 5. Remove the service door (see Service door on page 33). To add or replace a memory module: 1. Spread the retention clips (1) on each side of the memory module slot to - HP Pavilion dv6-7100 | HP Pavilion g6 Notebook PC - Maintenance and Service Guid - Page 47
2. Remove the memory module (2) by pulling it away from the slot at an angle. CAUTION: To prevent damage to the memory module, hold the memory module by the edges only. Do not touch the components on the memory module. CAUTION: To protect a memory module after removal, place it in an electrostatic- - HP Pavilion dv6-7100 | HP Pavilion g6 Notebook PC - Maintenance and Service Guid - Page 48
5. Gently press the memory module (3) down, applying pressure to both the left and right edges of the module, until the retention clips snap into place. 40 Chapter 4 Removal and replacement procedures - HP Pavilion dv6-7100 | HP Pavilion g6 Notebook PC - Maintenance and Service Guid - Page 49
remove the module to restore device functionality, and then contact technical support. Before removing the WLAN module, follow these steps: 1. Shut Remove the battery (see Battery on page 32). 5. Remove the service door (see Service door on page 33). Remove the WLAN module: 1. Disconnect the WLAN - HP Pavilion dv6-7100 | HP Pavilion g6 Notebook PC - Maintenance and Service Guid - Page 50
3. Remove the WLAN module by pulling the module away from the slot at an angle (3). NOTE: The WLAN module is designed with a notch to prevent incorrect installation into the WLAN module socket. Reverse this procedure to install the WLAN module. 42 Chapter 4 Removal and replacement procedures - HP Pavilion dv6-7100 | HP Pavilion g6 Notebook PC - Maintenance and Service Guid - Page 51
Keyboard NOTE: The keyboard spare part kit includes a keyboard cable. Description Keyboard ● For use in the United States, Black ● For use in the United Kingdom, Black ● For use in Germany, Black ● For use in France, Black ● For use in Italy, Black ● For use in Spain, Black ● For use in Portugal, - HP Pavilion dv6-7100 | HP Pavilion g6 Notebook PC - Maintenance and Service Guid - Page 52
from the AC outlet and then unplugging the AC adapter from the computer. 4. Remove the battery (see Battery on page 32). 5. Remove the service door (see Service door on page 33). 6. Remove the hard drive (see {Xref Error! Target does not exist.}) Remove the keyboard: 1. Remove the PM 2.5 × 6.5 screw - HP Pavilion dv6-7100 | HP Pavilion g6 Notebook PC - Maintenance and Service Guid - Page 53
4. Using a thin, non-conductive tool, press on the back of the keyboard through the release access hole until the keyboard disengages from the computer. NOTE: The keyboard icon indicates the location of the keyboard release access hole. 5. Turn the computer right-side up with the front toward you - HP Pavilion dv6-7100 | HP Pavilion g6 Notebook PC - Maintenance and Service Guid - Page 54
7. Release the zero insertion force (ZIF) connector (1) to which the keyboard cable is attached, and then disconnect the keyboard cable (2) from the system board. 8. Remove the keyboard. Reverse this procedure to install the keyboard. 46 Chapter 4 Removal and replacement procedures - HP Pavilion dv6-7100 | HP Pavilion g6 Notebook PC - Maintenance and Service Guid - Page 55
cord from the AC outlet and then unplugging the AC adapter from the computer. 4. Remove the battery (see Battery on page 32). 5. Remove the service door (see Service door on page 33). 6. Remove the optical drive (see Optical drive on page 34). 7. Remove the hard drive (see {Xref Error! Target does - HP Pavilion dv6-7100 | HP Pavilion g6 Notebook PC - Maintenance and Service Guid - Page 56
Remove the top cover: 1. Disconnect these cables from the system board: (1) Power button board ZIF cable (2) Speaker cable (3) TouchPad button board ZIF cable 2. Remove the following screws under the keyboard: (1) Five PM 2.5 x 4.0 (2) One PM 2.5 x 6.5 NOTE: This screw (2) also secures the speaker - HP Pavilion dv6-7100 | HP Pavilion g6 Notebook PC - Maintenance and Service Guid - Page 57
5. Remove the following ten PM 2.5 x 6.5 screws that secure the top cover to the computer. 6. Turn the computer right-side up, with the front toward you. 7. Open the computer. 8. Lift the front edge of the top cover (1) until the left and right sides disengage from the base enclosure. 9. Remove the - HP Pavilion dv6-7100 | HP Pavilion g6 Notebook PC - Maintenance and Service Guid - Page 58
cord from the AC outlet and then unplugging the AC adapter from the computer. 4. Remove the battery (see Battery on page 32). 5. Remove the service door (see Service door on page 33). 6. Remove the optical drive (see Optical drive on page 34). 7. Remove the hard drive (see {Xref Error! Target does - HP Pavilion dv6-7100 | HP Pavilion g6 Notebook PC - Maintenance and Service Guid - Page 59
cord from the AC outlet and then unplugging the AC adapter from the computer. 4. Remove the battery (see Battery on page 32). 5. Remove the service door (see Service door on page 33). 6. Remove the optical drive (see Optical drive on page 34). 7. Remove the hard drive (see {Xref Error! Target does - HP Pavilion dv6-7100 | HP Pavilion g6 Notebook PC - Maintenance and Service Guid - Page 60
Remove the power button board: 1. Turn the top cover upside down, with the front toward you. NOTE: The power button board is secured by a screw that was previously removed when releasing the speaker. 2. Release the tape securing the power button board cable and remove the power button board and - HP Pavilion dv6-7100 | HP Pavilion g6 Notebook PC - Maintenance and Service Guid - Page 61
cord from the AC outlet and then unplugging the AC adapter from the computer. 4. Remove the battery (see Battery on page 32). 5. Remove the service door (see Service door on page 33). 6. Remove the optical drive (see Optical drive on page 34). 7. Remove the hard drive (see {Xref Error! Target does - HP Pavilion dv6-7100 | HP Pavilion g6 Notebook PC - Maintenance and Service Guid - Page 62
5. Lift the TouchPad button board (4) slightly to perform the next step. 6. Carefully invert the TouchPad button board (1). 7. Release the ZIF connector to which the TouchPad LED board cable is connected, and then disconnect the TouchPad LED board cable (2) from the TouchPad button board. 8. Lift - HP Pavilion dv6-7100 | HP Pavilion g6 Notebook PC - Maintenance and Service Guid - Page 63
cord from the AC outlet and then unplugging the AC adapter from the computer. 4. Remove the battery (see Battery on page 32). 5. Remove the service door (see Service door on page 33). 6. Remove the optical drive (see Optical drive on page 34). 7. Remove the hard drive (see {Xref Error! Target does - HP Pavilion dv6-7100 | HP Pavilion g6 Notebook PC - Maintenance and Service Guid - Page 64
cord from the AC outlet and then unplugging the AC adapter from the computer. 4. Remove the battery (see Battery on page 32). 5. Remove the service door (see Service door on page 33). 6. Remove the optical drive (see Optical drive on page 34). 7. Remove the hard drive (see {Xref Error! Target does - HP Pavilion dv6-7100 | HP Pavilion g6 Notebook PC - Maintenance and Service Guid - Page 65
: It may be necessary to release the USB board ZIF cable to remove the wireless antenna cables. CAUTION: Support the display assembly when removing the following screws. Failure to support the display assembly can result in damage to the display assembly and other computer components. 3. Remove the - HP Pavilion dv6-7100 | HP Pavilion g6 Notebook PC - Maintenance and Service Guid - Page 66
5. If it is necessary to replace the display bezel or any of the display assembly subcomponents: a. Remove the plastic screw covers (1) and the two PM 2.5 × 3.5 screws (2) that secure the display bezel to the display assembly. b. Flex the inside edges of the top edge (1), the left and right sides - HP Pavilion dv6-7100 | HP Pavilion g6 Notebook PC - Maintenance and Service Guid - Page 67
c. Remove the webcam/microphone module. 7. If it is necessary to replace the display panel: a. Remove the six PM 2.5 × 6.0 screws that secure the display panel to the display enclosure. Component replacement procedures 59 - HP Pavilion dv6-7100 | HP Pavilion g6 Notebook PC - Maintenance and Service Guid - Page 68
b. The hinge covers are held in place by two of the same screws as the display hinges. Using a small tool to pry, remove the hinge covers. c. Lift the top edge of the display enclosure, (1) and then swing it up and forward until it is perpendicular to the display panel. d. Release the adhesive strip - HP Pavilion dv6-7100 | HP Pavilion g6 Notebook PC - Maintenance and Service Guid - Page 69
8. If it is necessary to replace the display hinges: a. Remove the four PM 2.0 × 3.0 screws (1) that secure the display hinges to the display panel. b. Remove the display hinges (2). The display hinges include the display hinges and brackets 9. If it is necessary to replace the display panel cable: - HP Pavilion dv6-7100 | HP Pavilion g6 Notebook PC - Maintenance and Service Guid - Page 70
cord from the AC outlet and then unplugging the AC adapter from the computer. 4. Remove the battery (see Battery on page 32). 5. Remove the service door (see Service door on page 33). 6. Remove the optical drive (see Optical drive on page 34). 7. Remove the hard drive (see {Xref Error! Target does - HP Pavilion dv6-7100 | HP Pavilion g6 Notebook PC - Maintenance and Service Guid - Page 71
cord from the AC outlet and then unplugging the AC adapter from the computer. 4. Remove the battery (see Battery on page 32). 5. Remove the service door (see Service door on page 33). 6. Remove the optical drive (see Optical drive on page 34). 7. Remove the hard drive (see {Xref Error! Target does - HP Pavilion dv6-7100 | HP Pavilion g6 Notebook PC - Maintenance and Service Guid - Page 72
power cord from the AC outlet and then unplugging the AC adapter from the computer. 4. Remove the battery (see Battery on page 32). 5. Remove the service door (see Service door on page 33). 64 Chapter 4 Removal and replacement procedures - HP Pavilion dv6-7100 | HP Pavilion g6 Notebook PC - Maintenance and Service Guid - Page 73
6. Remove the optical drive (see Optical drive on page 34). 7. Remove the hard drive (see {Xref Error! Target does not exist.}) 8. Remove the keyboard (see Keyboard on page 43). 9. Remove the top cover (see Top cover on page 47). When replacing the system board, be sure that the following components - HP Pavilion dv6-7100 | HP Pavilion g6 Notebook PC - Maintenance and Service Guid - Page 74
4. Remove the system board (3) by sliding it up and to the right at an angle. Reverse this procedure to install the system board. 66 Chapter 4 Removal and replacement procedures - HP Pavilion dv6-7100 | HP Pavilion g6 Notebook PC - Maintenance and Service Guid - Page 75
cord from the AC outlet and then unplugging the AC adapter from the computer. 4. Remove the battery (see Battery on page 32). 5. Remove the service door (see Service door on page 33). 6. Remove the optical drive (see Optical drive on page 34). 7. Remove the hard drive (see {Xref Error! Target does - HP Pavilion dv6-7100 | HP Pavilion g6 Notebook PC - Maintenance and Service Guid - Page 76
cord from the AC outlet and then unplugging the AC adapter from the computer. 4. Remove the battery (see Battery on page 32). 5. Remove the service door (see Service door on page 33). 6. Remove the optical drive (see Optical drive on page 34). 7. Remove the hard drive (see {Xref Error! Target does - HP Pavilion dv6-7100 | HP Pavilion g6 Notebook PC - Maintenance and Service Guid - Page 77
the base enclosure, heat sink, processor, and system board spare part kits. ● Thermal paste is used on the processor (1) and the heat sink section (2) that services it ● A thermal pad is used on the graphics subsystem chip (3) and the heat sink section (4) that - HP Pavilion dv6-7100 | HP Pavilion g6 Notebook PC - Maintenance and Service Guid - Page 78
1. If it is necessary to replace the fan, turn the fan and heat sink upside down with the fan toward you. 2. Remove the two PM 1.5 × 2.5 screws (1) that secure the fan to the heat sink and remove the two clips that secure the fan to the heat sink. 3. Remove the heat sink (2) from the fan. Reverse - HP Pavilion dv6-7100 | HP Pavilion g6 Notebook PC - Maintenance and Service Guid - Page 79
cord from the AC outlet and then unplugging the AC adapter from the computer. 4. Remove the battery (see Battery on page 32). 5. Remove the service door (see Service door on page 33). 6. Remove the optical drive (see Optical drive on page 34). 7. Remove the hard drive (see {Xref Error! Target does - HP Pavilion dv6-7100 | HP Pavilion g6 Notebook PC - Maintenance and Service Guid - Page 80
2. Remove the PCH heat sink by lifting straight up (2). NOTE: Due to the adhesive quality of the thermal material located between the heat sink and system board components, it may be necessary to move the heat sink from side to side to detach it. NOTE: The thermal material must be thoroughly - HP Pavilion dv6-7100 | HP Pavilion g6 Notebook PC - Maintenance and Service Guid - Page 81
5. Remove the service door (see Service door on page 33). 6. Remove the optical drive (see Optical drive on page 34). 7. Remove the from the computer. 4. Remove the battery (see Battery on page 32). 5. Remove the service door (see Service door on page 33). Component replacement procedures 73 - HP Pavilion dv6-7100 | HP Pavilion g6 Notebook PC - Maintenance and Service Guid - Page 82
6. Remove the optical drive (see Optical drive on page 34). 7. Remove the hard drive (see {Xref Error! Target does not exist.}) 8. Remove the keyboard (see Keyboard on page 43). 9. Remove the top cover (see Top cover on page 47). 10. Remove the system board (see System board on page 64). Remove the - HP Pavilion dv6-7100 | HP Pavilion g6 Notebook PC - Maintenance and Service Guid - Page 83
of the BIOS may be available on the HP website. Most BIOS updates on the HP website are packaged in compressed files called SoftPaqs. Some download packages contain a file named Readme.txt, which contains information regarding installing and troubleshooting the file. Determining the BIOS version To - HP Pavilion dv6-7100 | HP Pavilion g6 Notebook PC - Maintenance and Service Guid - Page 84
Sleep or Hibernation. Do not insert, remove, connect, or disconnect any device, cable, or cord. 1. Select Start > Help and Support > Maintain. 2. Follow the on-screen instructions to identify your computer and access the BIOS update you want to download. 3. At the download area, follow these steps - HP Pavilion dv6-7100 | HP Pavilion g6 Notebook PC - Maintenance and Service Guid - Page 85
screen, press esc. When the Startup Menu is displayed, press f2. 2. Click the diagnostic test you want to run, and then follow the on-screen instructions. NOTE: If you need to stop a diagnostics test while it is running, press esc. Using System Diagnostics 77 - HP Pavilion dv6-7100 | HP Pavilion g6 Notebook PC - Maintenance and Service Guid - Page 86
6 Specifications Computer specifications Dimensions Depth Width Height (front to rear) Weight (lowest weight configuration) Input power Operating voltage Operating current Temperature Operating 24.5 cm (9.6 in) 37.4 cm (14.7 in) 3.1 to 3.6 cm (1.2 to 1.4 in) < 2.5 kg (5.5 lbs) 18.5 V dc @ 3.5 A - HP Pavilion dv6-7100 | HP Pavilion g6 Notebook PC - Maintenance and Service Guid - Page 87
39.6-cm (15.6-in) display specifications Dimensions Height Width Diagonal Number of colors Contrast ratio Brightness Backlight Total power consumption Viewing angle 21.0 cm (8.27 in) 35.9 cm (14.1 in) 39.6 cm (15.6) Up to 16.8 million 300:1 (typical) 200 cd/m² (nits) (typical) LED 4.1 W ±45° - HP Pavilion dv6-7100 | HP Pavilion g6 Notebook PC - Maintenance and Service Guid - Page 88
: ● 1 TB = 1 trillion bytes ● 1 GB = 1 billion bytes Actual accessible capacity is less. Actual drive specifications may differ slightly. NOTE: Certain restrictions and exclusions apply. Contact technical support for details. 80 Chapter 6 Specifications - HP Pavilion dv6-7100 | HP Pavilion g6 Notebook PC - Maintenance and Service Guid - Page 89
DVD±RW and CD-RW SuperMulti Double-Layer Combo Drive specifications Applicable disc Read Write Random access time DVD CD Cache buffer Data transfer rate 24X CD-ROM 8X DVD-ROM 24X CD-R 16X CD-RW 8X DVD+R 4X DVD+RW 8X DVD-R 4X DVD-RW 2.4X DVD+R(9) 5X DVD-RAM Transfer mode CD-DA, CD+(E)G, CD-MIDI, CD - HP Pavilion dv6-7100 | HP Pavilion g6 Notebook PC - Maintenance and Service Guid - Page 90
Blu-ray Disc ROM and DVD±R/RW SuperMulti DoubleLayer Drive specifications Applicable disc Read Write Random access time BD DVD CD Cache buffer Data transfer rate 24X CD-ROM 8X DVD-ROM 4X BD 24X CD-R 16X CD-RW 8X DVD+R 4X DVD+RW 8X DVD-R 4X DVD-RW 2.4X DVD+R(9) 5X DVD-RAM 1X BD-ROM 1X BD-R read 1X - HP Pavilion dv6-7100 | HP Pavilion g6 Notebook PC - Maintenance and Service Guid - Page 91
needed. NOTE: For SUSE Linux backup, restore, and recovery steps, refer to the User Guide provided. Double-click the HP Documents icon on the desktop to access this documentation. Creating backups 1. Use HP Recovery Manager to create recovery media immediately after you set up the working computer - HP Pavilion dv6-7100 | HP Pavilion g6 Notebook PC - Maintenance and Service Guid - Page 92
. 3. Follow the on-screen instructions to continue. To recover, see Recovering the original system using HP Recovery Manager on page 86 Creating . For more information about using shadow copies to restore, see Help and Support. Creating a system restore point 1. Select Start > Control Panel > System - HP Pavilion dv6-7100 | HP Pavilion g6 Notebook PC - Maintenance and Service Guid - Page 93
Start > Control Panel > System and Security > Backup and Restore. 2. Follow the on-screen instructions to schedule and create a backup. NOTE: Windows includes the User Account Control feature to improve the , or changing Windows settings. See Help and Support for more information. Creating backups 85 - HP Pavilion dv6-7100 | HP Pavilion g6 Notebook PC - Maintenance and Service Guid - Page 94
software fixes the problems. If uninstalling does not fix the problems, you can Click System Restore, and follow the on-screen instructions. Restoring specific files If files are accidentally deleted from Support for more information. Recovering the original system using HP Recovery Manager HP - HP Pavilion dv6-7100 | HP Pavilion g6 Notebook PC - Maintenance and Service Guid - Page 95
press f11 while the "F11 (System Recovery)" message is displayed on the screen. 2. Click System Recovery in the HP Recovery Manager window. 3. Follow the on-screen instructions. Recovering using the recovery media 1. If possible, back up all personal files. 2. Insert the first recovery disc into - HP Pavilion dv6-7100 | HP Pavilion g6 Notebook PC - Maintenance and Service Guid - Page 96
To change the boot order for a recovery flash drive: 1. Insert the flash drive into a USB port. 2. Restart the computer. 3. Press esc while the computer is restarting, and then press f9 for boot options. 4. Select the flash drive from the boot options window. 88 Chapter 7 Backing up, restoring, and - HP Pavilion dv6-7100 | HP Pavilion g6 Notebook PC - Maintenance and Service Guid - Page 97
8 Power cord set requirements The wide-range input feature of the computer permits it to operate from any line voltage from 100 to 120 V ac, or from 220 to 240 V ac. The 3-conductor power cord set included with the computer meets the requirements for use in the country or region where the equipment - HP Pavilion dv6-7100 | HP Pavilion g6 Notebook PC - Maintenance and Service Guid - Page 98
Requirements for specific countries and regions Country/region Argentina Australia Austria Belgium Brazil Canada Chile Denmark Finland France Germany India Israel Italy Japan The Netherlands New Zealand Norway The People's Republic of China Saudi Arabia Singapore South Africa South Korea Sweden - HP Pavilion dv6-7100 | HP Pavilion g6 Notebook PC - Maintenance and Service Guid - Page 99
Country/region Accredited agency Applicable note number The United States UL 2 1. The flexible cord must be Type HO5VV-F, 3-conductor, 0.75 mm² conductor size. Power cord set fittings (appliance coupler and wall plug) must bear the certification mark of the agency responsible for evaluation in - HP Pavilion dv6-7100 | HP Pavilion g6 Notebook PC - Maintenance and Service Guid - Page 100
dispose of the battery in general household waste. Follow the local laws and regulations in your area for battery disposal. HP encourages customers to recycle used electronic hardware, HP original print cartridges, and rechargeable batteries. For more information about recycling programs, see the - HP Pavilion dv6-7100 | HP Pavilion g6 Notebook PC - Maintenance and Service Guid - Page 101
right side 11 speakers 6 TouchPad 9 computer feet locations 30 spare part number 30 computer specifications 78 connector, power 11 connectors, service considerations 25 D deleted files restoring 86 Digital media slot, identifying 10 display assembly removal 56 spare part number 15 spare part numbers - HP Pavilion dv6-7100 | HP Pavilion g6 Notebook PC - Maintenance and Service Guid - Page 102
16 hinge removal 61 spare part number 56 hinge cover spare part number 56 HP Recovery Manager 86 I integrated numeric keypad, identifying 7 J jack audio-in heat sink removal 71 spare part number 71 plastic parts, service considerations 25 pointing device, product description 3 ports external monitor - HP Pavilion dv6-7100 | HP Pavilion g6 Notebook PC - Maintenance and Service Guid - Page 103
86 recovery 86 HP Recovery Manager 86 service considerations cables 25 connectors 25 plastic parts 25 service door removal 33 service door release latch 12 service door, identifying 12 service label 30 serviceability drive 80 optical drive 81, 82 supported discs 83 system board removal 64 spare - HP Pavilion dv6-7100 | HP Pavilion g6 Notebook PC - Maintenance and Service Guid - Page 104
workstation guidelines 28 96 Index
HP Pavilion g6 Notebook PC
Maintenance and Service Guide