HP Pavilion dv7-3000 HP Pavilion dv7 Entertainment PC - Maintenance and Servic
HP Pavilion dv7-3000 - Entertainment Notebook PC Manual
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- HP Pavilion dv7-3000 | HP Pavilion dv7 Entertainment PC - Maintenance and Servic - Page 1
HP Pavilion dv7 Entertainment PC Maintenance and Service Guide - HP Pavilion dv7-3000 | HP Pavilion dv7 Entertainment PC - Maintenance and Servic - Page 2
to change without notice. The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. HP shall not be liable for technical or editorial errors - HP Pavilion dv7-3000 | HP Pavilion dv7 Entertainment PC - Maintenance and Servic - Page 3
Safety warning notice WARNING! To reduce the possibility of heat-related injuries or of overheating the computer, do not place the computer directly on your lap or obstruct the computer air vents. Use the computer only on a hard, flat surface. - HP Pavilion dv7-3000 | HP Pavilion dv7 Entertainment PC - Maintenance and Servic - Page 4
iv Safety warning notice - HP Pavilion dv7-3000 | HP Pavilion dv7 Entertainment PC - Maintenance and Servic - Page 5
...13 Right-side components ...13 Left-side components ...14 Bottom components ...15 Display components ...16 3 Illustrated parts catalog Service tag ...17 Computer major components ...18 Display assembly components ...24 Flush glass display assembly spare parts 24 BrightView panel ...25 Mass - HP Pavilion dv7-3000 | HP Pavilion dv7 Entertainment PC - Maintenance and Servic - Page 6
39 Equipment guidelines 40 Component replacement procedures 41 Service tag ...41 Computer feet ...42 Battery ...43 Optical drive ...44 Primary hard drive cover ...45 Secondary hard drive cover 46 Hard drive ...48 WLAN module ...50 RTC battery ...53 Memory module ...54 TV tuner module ...55 Switch - HP Pavilion dv7-3000 | HP Pavilion dv7 Entertainment PC - Maintenance and Servic - Page 7
Specifications Computer specifications ...100 17.3-inch, HD+ flush glass AntiGlare display specifications 101 17.3-inch HD+ BrightView display interrupt specifications ...107 System I/O address specifications 108 System memory map specifications 110 7 Screw listing Phillips PM2.5×3.0 screw - HP Pavilion dv7-3000 | HP Pavilion dv7 Entertainment PC - Maintenance and Servic - Page 8
Universal Serial Bus ...142 10 Power cord set requirements Requirements for all countries or regions 143 Requirements for specific countries or regions 144 11 Recycling Battery ...145 Display ...145 Index ...151 viii - HP Pavilion dv7-3000 | HP Pavilion dv7 Entertainment PC - Maintenance and Servic - Page 9
Product Name Processors Chipset Graphics Description HP Pavilion dv7 Entertainment PC Intel® Core™2 Quad Q9100 2.26 memory (64-bit OS) ● Up to 1294 MB of graphics subsystem memory on computer models equipped with 4096 MB of main system memory (32-bit OS) ● Up to 1294 MB of graphics subsystem memory - HP Pavilion dv7-3000 | HP Pavilion dv7 Entertainment PC - Maintenance and Servic - Page 10
MB × 2, dual-channel) ● 2048-MB total system memory (2048 MB × 1) ● 1024-MB total system memory (1024 MB × 1) Supports all Serial ATA (SATA) 9.5-mm, 6.35-cm (2.50-inch) hard drives Supports up to 2 hard drives Support for Accelerometer Hard Drive Protection Dual hard drive configurations: ● 1-TB - HP Pavilion dv7-3000 | HP Pavilion dv7 Entertainment PC - Maintenance and Servic - Page 11
beam forming, echo cancellation, and noise suppression) HD Audio (IDT) Integrated subwoofer Supports Microsoft® Premium Requirements Pavilion-branded Altec Lansing speakers 56K V.92 data/fax modem Supports all worldwide certification requirements Integrated 10/100/1000 network interface card (NIC - HP Pavilion dv7-3000 | HP Pavilion dv7 Entertainment PC - Maintenance and Servic - Page 12
90-W AC adapter Expansion port 3 supports the HP Notebook Expansion Base and HP Notebook QuickDock 17-inch full-size keyboard with numeric keypad TouchPad supports 2-way scrolling Taps enabled as default 8-cell 2.55-Ah Li-ion battery 6-cell 2.20-Ah Li-ion battery 90-W AC adapter with localized cable - HP Pavilion dv7-3000 | HP Pavilion dv7 Entertainment PC - Maintenance and Servic - Page 13
Category Serviceability Description AC adapter Battery (system) Hard drives (2) Memory module Optical drive 5 - HP Pavilion dv7-3000 | HP Pavilion dv7 Entertainment PC - Maintenance and Servic - Page 14
2 Components Top components TouchPad Component Description (1) TouchPad light ● White: TouchPad is enabled. ● Amber: TouchPad is disabled. (2) TouchPad* Moves the pointer and selects or activates items on the screen. (3) Left TouchPad button* Functions like the left button on an external - HP Pavilion dv7-3000 | HP Pavilion dv7 Entertainment PC - Maintenance and Servic - Page 15
Lights Component (1) Caps lock light (2) Power lights (2)* (3) Volume mute light (4) Volume down light (5) Volume up light (6) Wireless light (7) Num lock light Description On: Caps lock is on. ● On: The computer is on. ● Blinking: The computer is in the Sleep state. ● Off: The computer is off or - HP Pavilion dv7-3000 | HP Pavilion dv7 Entertainment PC - Maintenance and Servic - Page 16
computer is not plugged into an external power source, the light stays off until the battery reaches a low battery level. ● Blinking: The hard drive or optical drive is being accessed. ● Amber: HP 3D DriveGuard has temporarily parked the hard drive. *The 2 power lights display the same information - HP Pavilion dv7-3000 | HP Pavilion dv7 Entertainment PC - Maintenance and Servic - Page 17
Buttons and fingerprint reader (select models only) Component (1) Power button* (2) Speakers (2) (3) Volume mute button (4) Volume scroll zone (5) Previous/rewind button (6) Play/pause button Description ● When the computer is off, press the button to turn on the computer. ● When the - HP Pavilion dv7-3000 | HP Pavilion dv7 Entertainment PC - Maintenance and Servic - Page 18
only) Allows a fingerprint logon to Windows, instead of a password logon. *This table describes factory settings. For information about changing factory settings, refer to the user guides located in Help and Support. 10 Chapter 2 Components - HP Pavilion dv7-3000 | HP Pavilion dv7 Entertainment PC - Maintenance and Servic - Page 19
Keys Component (1) esc key (2) fn key (3) Windows logo key (4) Windows applications key (5) Integrated numeric keypad keys (6) Function keys Description Displays system information when pressed in combination with the fn key. Executes frequently used system functions when pressed in combination - HP Pavilion dv7-3000 | HP Pavilion dv7 Entertainment PC - Maintenance and Servic - Page 20
light stays off until the battery reaches a low battery level. ● Blinking: The hard drive or optical drive is being accessed. ● Amber: HP 3D DriveGuard has temporarily parked information about changing factory settings, refer to the user guides located in Help and Support. 12 Chapter 2 Components - HP Pavilion dv7-3000 | HP Pavilion dv7 Entertainment PC - Maintenance and Servic - Page 21
side components Description Enables airflow to cool internal components. NOTE: The computer fan starts up automatically to cool internal components and prevent overheating. It is normal for the internal fan to cycle on and off during routine operation. Component (1) Optical drive (2) Optical drive - HP Pavilion dv7-3000 | HP Pavilion dv7 Entertainment PC - Maintenance and Servic - Page 22
as a camcorder. On: A digital card is being accessed. Supports the following optional digital card formats: ● Memory Stick (MS) ● Memory Stick Pro (MSP) ● MultiMediaCard (MMC) ● Secure Digital (SD) Memory Card ● xD-Picture Card (XD) Supports optional ExpressCard/54 cards. 14 Chapter 2 Components - HP Pavilion dv7-3000 | HP Pavilion dv7 Entertainment PC - Maintenance and Servic - Page 23
subwoofer (6) Primary hard drive bay Description Holds the battery. Releases the battery from the battery bay. Enable airflow to cool internal components. NOTE: The computer fan starts up automatically to cool internal components and prevent overheating. It is normal for the internal fan to cycle - HP Pavilion dv7-3000 | HP Pavilion dv7 Entertainment PC - Maintenance and Servic - Page 24
Display components Component (1) Internal display switch (2) Internal microphones (2) (3) Webcam light (4) Webcam Description Turns off the display and initiates Sleep if the display is closed while the power is on. Record sound. On: The webcam is in use. Records audio and video and captures still - HP Pavilion dv7-3000 | HP Pavilion dv7 Entertainment PC - Maintenance and Servic - Page 25
technician to determine what components and parts are needed. (4) Model description: This is the alphanumeric identifier needed to locate documents, drivers, and support for the computer. (5) Warranty period: This number describes the duration of the warranty period for the computer. Service tag 17 - HP Pavilion dv7-3000 | HP Pavilion dv7 Entertainment PC - Maintenance and Servic - Page 26
Computer major components 18 Chapter 3 Illustrated parts catalog - HP Pavilion dv7-3000 | HP Pavilion dv7 Entertainment PC - Maintenance and Servic - Page 27
Item (1) (2) (3) (4) (5) (6) (7) (8a) (8b) (8c) (9) Description Spare part number 17.3-inch display assembly (includes wireless antenna transceivers and cables) HD+ flush glass AntiGlare display assembly with webcam and 2 microphones for use 516296-001 in white - HP Pavilion dv7-3000 | HP Pavilion dv7 Entertainment PC - Maintenance and Servic - Page 28
material) With ATI Mobility Radeon HD 4650 discrete graphics subsystem and 1-GB of dedicated 516294-001 memory With ATI Mobility Radeon HD 4650 discrete graphics subsystem and 1-GB of dedicated 516293-001 memory With ATI Mobility Radeon HD 4530 discrete graphics subsystem and 512-MB of dedicated - HP Pavilion dv7-3000 | HP Pavilion dv7 Entertainment PC - Maintenance and Servic - Page 29
Item (17) (18) (19) 4 base enclosure rubber feet) 516326-001 Battery 8-cell, 73-Wh, 2.55-Ah Li-ion battery for use with all computer models 516355-001 6- -003 Memory modules (800-MHz, PC2-6400, 1-DIMM) 4096-MB memory module 516337-001 2048-MB memory module 516336-001 1024-MB memory module - HP Pavilion dv7-3000 | HP Pavilion dv7 Entertainment PC - Maintenance and Servic - Page 30
Item Description Spare part number Broadcom 4322 802.11a/b/g/n WLAN module for use in Afghanistan, Albania, Algeria, Andorra, Angola, Antigua and Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, the Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium, Belize, Benin, - HP Pavilion dv7-3000 | HP Pavilion dv7 Entertainment PC - Maintenance and Servic - Page 31
Hardware Kit (not illustrated, includes left and right bracket rails, connector 517639-001 cable, Mylar cover with tab, and 4 rubber isolators) Subwoofer 516333-001 RTC battery 449729-001 Primary hard drive cover 518162-001 Secondary hard drive cover 518164-001 Computer major components 23 - HP Pavilion dv7-3000 | HP Pavilion dv7 Entertainment PC - Maintenance and Servic - Page 32
Display assembly components Flush glass display assembly spare parts Item (1) (2) (3) (4) (5) (6) Description Spare part number Display enclosure (includes wireless antenna transceivers and cables and logo LED board and cable) For use in white computers 516443-001 For use in black computers - HP Pavilion dv7-3000 | HP Pavilion dv7 Entertainment PC - Maintenance and Servic - Page 33
BrightView panel Item (1) (2) (3) (4) (5) (6) Description Spare part number Display bezel Display Hinge Kit (includes left and right hinges) 516305-001 516306-001 Webcam/microphone module 516312-001 Display panel (includes display panel cable) 516303-001 Display Cable Kit (includes display - HP Pavilion dv7-3000 | HP Pavilion dv7 Entertainment PC - Maintenance and Servic - Page 34
Mass storage devices Item (1) (2) Description Spare part number Hard drive (includes left and right bracket rails, connector cable, Mylar cover with tab, and 4 rubber isolators): ● 500-GB, 5400-rpm 516350-001 ● 320-GB, 7200-rpm 516349-001 ● 320-GB, 5400-rpm 516346-001 ● 250-GB, 7200-rpm - HP Pavilion dv7-3000 | HP Pavilion dv7 Entertainment PC - Maintenance and Servic - Page 35
Miscellaneous parts Description Spare part number AC adapters 120-W AC adapter 463953-001 90-W AC adapter 463955-001 65-W AC adapter 463958-001 Wired headset with volume control 371693-001 Wireless laser mouse (includes infrared transceiver) 430958-001 Power cords: Australia and New - HP Pavilion dv7-3000 | HP Pavilion dv7 Entertainment PC - Maintenance and Servic - Page 36
-001 465540-001 465541-001 480985-001 482899-001 Description Wired headset with volume control Wireless laser mouse (includes infrared transceiver) RTC battery Broadcom BCM4312 802.11b/g WLAN module for use only with computer models equipped with Intel processors in Afghanistan, Albania, Algeria - HP Pavilion dv7-3000 | HP Pavilion dv7 Entertainment PC - Maintenance and Servic - Page 37
Spare part number 482899-002 482899-003 482900-001 482900-002 482957-001 483113-001 490371-001 490371-011 490371-021 490371-031 490371-061 490371-111 490371-201 490371-291 490371-AA1 490371-AD1 490371-AR1 490371-BB1 490371-D61 504593-001 Description DVB-T/ANG TV tuner module NOTE: The TV tuner - HP Pavilion dv7-3000 | HP Pavilion dv7 Entertainment PC - Maintenance and Servic - Page 38
Spare part number 504593-002 504664-001 504664-002 507947-001 507948-001 507951-001 507953-001 507960-001 507963-001 507965-001 Description Broadcom BCM4312 802.11b/g WLAN module for use in Afghanistan, Albania, Algeria, Andorra, Angola, Antigua and Barbuda, Argentina, Armenia, Aruba, Australia, - HP Pavilion dv7-3000 | HP Pavilion dv7 Entertainment PC - Maintenance and Servic - Page 39
System board with ATI Mobility Radeon HD 4650 discrete graphics subsystem and 1 -GB of dedicated memory 17.3-inch HD+ BrightView display assembly for use in white computers 17.3-inch HD+ flush glass AntiGlare display assembly for use in white computers Base enclosure for use only in defeatured - HP Pavilion dv7-3000 | HP Pavilion dv7 Entertainment PC - Maintenance and Servic - Page 40
Subwoofer System board bracket 1-GB memory module (800-MHz, PC2-6400, 1-DIMM) 2-GB memory module (800-MHz, PC2-6400, 1-DIMM) 4-GB memory module (800-MHz, PC2- LightScribe 6-cell, 47-Wh, 2.55-Ah Li-ion battery 8-cell, 73-Wh, 2.55-Ah Li-ion battery Keyboard for use in the United States Keyboard for use - HP Pavilion dv7-3000 | HP Pavilion dv7 Entertainment PC - Maintenance and Servic - Page 41
with UMA graphics subsystems (includes cable) USB board for use in computers with UMA graphics subsystems (includes cable) 17.3-inch HD+ BrightView display assembly for use in black computers 17.3-inch HD+ flush glass AntiGlare display assembly for use in black computers Display enclosure for use in - HP Pavilion dv7-3000 | HP Pavilion dv7 Entertainment PC - Maintenance and Servic - Page 42
Spare part number 519265-221 519265-251 519265-A41 519265-B31 519265-BB1 519265-DJ1 519266-001 519266-031 519266-041 519266-051 519266-061 519266-071 519266-121 519266-131 519266-141 519266-171 519266-211 519266-221 519266-251 519266-281 519266-291 519266-A41 519266-AD1 519266-B31 519266-BB1 519266- - HP Pavilion dv7-3000 | HP Pavilion dv7 Entertainment PC - Maintenance and Servic - Page 43
Spare part number 535085-001 535086-001 536857-001 537844-001 Description Optical drive board for computers with UMA graphics subsystems Base enclosure for use only in full-featured computer models equipped with an Intel Core2 Duo processor Power connector cable Display hinge cover for use in - HP Pavilion dv7-3000 | HP Pavilion dv7 Entertainment PC - Maintenance and Servic - Page 44
● Magnetic screwdriver ● Phillips P0 and P1 screwdrivers ● Flat-bladed screwdriver Service considerations The following sections include some of the considerations that you must keep only at the points designated in the maintenance instructions. 36 Chapter 4 Removal and replacement procedures - HP Pavilion dv7-3000 | HP Pavilion dv7 Entertainment PC - Maintenance and Servic - Page 45
Cables and connectors CAUTION: When servicing the computer, be sure that cables are placed in their proper locations during the reassembly process. Improper cable placement can damage the computer. Cables must - HP Pavilion dv7-3000 | HP Pavilion dv7 Entertainment PC - Maintenance and Servic - Page 46
work perfectly throughout a normal cycle. Or the device may function normally for a while, then degrade in the internal layers, reducing its life expectancy. CAUTION: To prevent damage to the computer when you are removing or installing internal components, observe these precautions: Keep components - HP Pavilion dv7-3000 | HP Pavilion dv7 Entertainment PC - Maintenance and Servic - Page 47
material. ● Use a wrist strap connected to a properly grounded work surface and use properly grounded tools and equipment. ● Use conductive field service tools, such as cutters, screwdrivers, and vacuums. ● When fixtures must directly contact dissipative surfaces, use fixtures made only of static - HP Pavilion dv7-3000 | HP Pavilion dv7 Entertainment PC - Maintenance and Servic - Page 48
with ground cords of one megohm resistance ● Static-dissipative tables or floor mats with hard ties to the ground ● Field service kits ● Static awareness labels ● Material-handling packages ● Nonconductive plastic bags, tubes, or boxes ● Metal tote boxes ● Electrostatic voltage levels and - HP Pavilion dv7-3000 | HP Pavilion dv7 Entertainment PC - Maintenance and Servic - Page 49
the product's hardware components. The part number helps a service technician to determine what components and parts are needed. (4) Model description: This is the alphanumeric identifier needed to locate documents, drivers, and support for the computer. (5) Warranty period: This number describes - HP Pavilion dv7-3000 | HP Pavilion dv7 Entertainment PC - Maintenance and Servic - Page 50
Computer feet The computer feet are adhesive-backed rubber pads. The feet are included in the Rubber Feet Kit, spare part number 516326-001. There are 4 rubber feet that attach to the base enclosure in the locations illustrated below. 42 Chapter 4 Removal and replacement procedures - HP Pavilion dv7-3000 | HP Pavilion dv7 Entertainment PC - Maintenance and Servic - Page 51
: 1. Turn the computer upside down on a flat surface. 2. Slide the battery release latch (1) to release the battery. 3. Pivot the battery (2) upward and remove it from the computer. To insert the battery, insert the rear edge of the battery into the battery bay and pivot the front edge of the - HP Pavilion dv7-3000 | HP Pavilion dv7 Entertainment PC - Maintenance and Servic - Page 52
computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer. 4. Remove the battery (see Battery on page 43). Remove the optical drive: 1. Position the computer with the front toward you. 2. Remove the Phillips PM2.5×7.0 screw (1) that secures - HP Pavilion dv7-3000 | HP Pavilion dv7 Entertainment PC - Maintenance and Servic - Page 53
the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer. 4. Remove the battery (see Battery on page 43). Remove the primary hard drive cover: 1. Loosen the four Phillips PM2.5×6.0 captive screws (1) that secure the primary hard drive - HP Pavilion dv7-3000 | HP Pavilion dv7 Entertainment PC - Maintenance and Servic - Page 54
power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer. 4. Remove the battery (see Battery on page 43). 5. Remove the primary hard drive cover (see Primary hard drive cover on page 45). Remove the secondary hard drive cover - HP Pavilion dv7-3000 | HP Pavilion dv7 Entertainment PC - Maintenance and Servic - Page 55
2. Lift the rear edge (2), and remove the cover (3). Reverse this procedure to install the secondary hard drive cover. Component replacement procedures 47 - HP Pavilion dv7-3000 | HP Pavilion dv7 Entertainment PC - Maintenance and Servic - Page 56
from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer. 4. Remove the battery (see Battery on page 43). 5. Remove the primary hard drive cover (see Primary hard drive cover on page 45) NOTE: Remove the secondary hard drive cover - HP Pavilion dv7-3000 | HP Pavilion dv7 Entertainment PC - Maintenance and Servic - Page 57
3. Remove the hard drive (4). Reverse this procedure to install the hard drive. Component replacement procedures 49 - HP Pavilion dv7-3000 | HP Pavilion dv7 Entertainment PC - Maintenance and Servic - Page 58
WLAN module Description Spare part number Intel Wi-Fi Link 5100 802.11a/b/g WLAN module for use in all countries and regions 482957-001 Intel Wi-Fi Link 5100 802.11a/b/g/n WLAN module for use in all countries and regions 480985-001 Broadcom 4322 802.11a/b/g/n WLAN module for use in Antigua - HP Pavilion dv7-3000 | HP Pavilion dv7 Entertainment PC - Maintenance and Servic - Page 59
and then unplugging the AC adapter from the computer. 4. Remove the battery (see Battery on page 43). 5. Remove the primary hard drive (see Hard module to restore computer functionality, and then contact technical support through Help and Support. 1. Disconnect the WLAN antenna cables (1) from the - HP Pavilion dv7-3000 | HP Pavilion dv7 Entertainment PC - Maintenance and Servic - Page 60
3. Remove the WLAN module (3) by pulling it away from the slot at an angle. NOTE: WLAN modules are designed with a notch (4) to prevent incorrect insertion into the WLAN module slot. Reverse this procedure to install a WLAN module. 52 Chapter 4 Removal and replacement procedures - HP Pavilion dv7-3000 | HP Pavilion dv7 Entertainment PC - Maintenance and Servic - Page 61
power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer. 4. Remove the battery (see Battery on page 43). 5. Remove the primary hard drive cover (see Primary hard drive cover on page 45). Remove the RTC - HP Pavilion dv7-3000 | HP Pavilion dv7 Entertainment PC - Maintenance and Servic - Page 62
(see Battery on page 43). 5. Remove the primary hard drive cover (see Primary hard drive cover on page 45). Remove the memory module: 1. Spread the retaining tabs (1) on each side of the memory module slot to release the memory module. (The edge of the module opposite the slot rises away from - HP Pavilion dv7-3000 | HP Pavilion dv7 Entertainment PC - Maintenance and Servic - Page 63
from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC Adapter from the computer. 4. Remove the battery (see Battery on page 43). 5. Remove the primary hard drive cover (see Primary hard drive cover on page 45). 6. Remove the secondary hard drive cover - HP Pavilion dv7-3000 | HP Pavilion dv7 Entertainment PC - Maintenance and Servic - Page 64
3. Remove the TV tuner module (3). NOTE: The TV tuner module is designed with a notch (4) to prevent incorrect insertion into the TV tuner module slot. Reverse this procedure to install the TV tuner module. 56 Chapter 4 Removal and replacement procedures - HP Pavilion dv7-3000 | HP Pavilion dv7 Entertainment PC - Maintenance and Servic - Page 65
power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer. 4. Remove the battery (see Battery on page 43). 5. Remove the primary hard drive cover (see Primary hard drive cover on page 45). Component replacement procedures 57 - HP Pavilion dv7-3000 | HP Pavilion dv7 Entertainment PC - Maintenance and Servic - Page 66
Remove the switch cover and keyboard: 1. Remove the following screws: (1) Three Phillips PM2.5×7.0 screws that secure the keyboard to the computer (2) Three Phillips PM2.5×7.0 screws that secure the switch cover to the computer (3) Four Phillips PM2.5×3.0 screws that secure the switch cover to the - HP Pavilion dv7-3000 | HP Pavilion dv7 Entertainment PC - Maintenance and Servic - Page 67
6. Remove the four Phillips PM2.0×4.0 screws (2) that secure the keyboard to the computer. 7. Lift the keyboard (3) until the keyboard connector on the system board is accessible. 8. Release the zero insertion force (ZIF) connector (1) to which the keyboard cable is connected and disconnect the - HP Pavilion dv7-3000 | HP Pavilion dv7 Entertainment PC - Maintenance and Servic - Page 68
11. Disconnect the LED board cable (2) from the LIF connector on the system board. 12. Remove the switch cover. Reverse this procedure to install the switch cover and keyboard. 60 Chapter 4 Removal and replacement procedures - HP Pavilion dv7-3000 | HP Pavilion dv7 Entertainment PC - Maintenance and Servic - Page 69
from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC Adapter from the computer. 4. Remove the battery (see Battery on page 43). 5. Remove the switch cover and keyboard (see Switch cover and keyboard on page 57). Remove the power button board: 1. Turn the - HP Pavilion dv7-3000 | HP Pavilion dv7 Entertainment PC - Maintenance and Servic - Page 70
the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer. 4. Remove the battery (see Battery on page 43). 5. Remove the switch cover and keyboard (see Switch cover and keyboard on page 57). Remove the speaker assembly: 1. Disconnect the - HP Pavilion dv7-3000 | HP Pavilion dv7 Entertainment PC - Maintenance and Servic - Page 71
the computer by first unplugging the power cord from the AC outlet and then unplugging the AC Adapter from the computer. 4. Remove the battery (see Battery on page 43). 5. Remove the switch cover and keyboard (see Switch cover and keyboard on page 57). 6. Remove the speaker assembly (see Speaker - HP Pavilion dv7-3000 | HP Pavilion dv7 Entertainment PC - Maintenance and Servic - Page 72
17.3-inch HD+ BrightView display assembly for use in white computers 17.3-inch HD+ flush glass AntiGlare display assembly for use in black computers 17 then unplugging the AC adapter from the computer. 4. Remove the battery (see Battery on page 43). 5. Disconnect the wireless antenna cables from the - HP Pavilion dv7-3000 | HP Pavilion dv7 Entertainment PC - Maintenance and Servic - Page 73
2. Remove the WLAN antenna cables from the clips (3) built into the top cover. CAUTION: Support the display assembly when removing the following screws. Failure to support the display assembly can result in damage to the display assembly and other computer components. 3. Remove the four Phillips PM2 - HP Pavilion dv7-3000 | HP Pavilion dv7 Entertainment PC - Maintenance and Servic - Page 74
5. If it is necessary to replace the display enclosure or any of the display assembly internal components, remove the following screw covers and screws: (1) Two rubber screw covers on the display bezel bottom edge. The display rubber screw covers are included in the Display Rubber Kit, spare part - HP Pavilion dv7-3000 | HP Pavilion dv7 Entertainment PC - Maintenance and Servic - Page 75
11. If it is necessary to remove the hinge cover, remove the four Phillips PM2.5×5.0 screws (1) that secure the hinge cover to the display assembly, and then remove the cover (2). The hinge cover is available using spare part number 537844-001. 12. If it is necessary to replace the webcam/microphone - HP Pavilion dv7-3000 | HP Pavilion dv7 Entertainment PC - Maintenance and Servic - Page 76
to replace the display hinges, remove the six Phillips PM2.5×4.0 screws (1) that secure the display hinges to the top of the display panel. 17. Remove the four Phillips PM 2.0×3.0 screws that secure the hinges to the sides of the display panel (2). 68 Chapter 4 Removal and replacement procedures - HP Pavilion dv7-3000 | HP Pavilion dv7 Entertainment PC - Maintenance and Servic - Page 77
18. Remove the display hinge assembly (3) by lifting it straight up. The display hinges are available using spare part number 516444-001. The display screw kit is available using spare part kit 531764-001. The left and right sides of the display hinge assembly are secured using four PM 2.5×4.0 - HP Pavilion dv7-3000 | HP Pavilion dv7 Entertainment PC - Maintenance and Servic - Page 78
19. If it is necessary to replace the display bezel or any of the display assembly internal components, remove the following screw covers and screws: (1) Two rubber screw covers on the display bezel bottom edge. The display rubber screw covers are included in the Display Rubber Kit, spare part - HP Pavilion dv7-3000 | HP Pavilion dv7 Entertainment PC - Maintenance and Servic - Page 79
23. Disconnect the webcam/microphone module cable (2) and remove the webcam/microphone module. The webcam/microphone module is available using spare part number 516312-001. 24. If it is necessary to replace the display panel, remove the two Phillips PM2.5×5.0 screws (1) from the top corners and the - HP Pavilion dv7-3000 | HP Pavilion dv7 Entertainment PC - Maintenance and Servic - Page 80
25. Flex the bottom of the display panel (1) back and release the display hinges. Remove the display panel (2). 26. If it is necessary to replace the display hinges, remove the four Phillips PM2.0×3.0 screws (1) that secure each display hinge to the display panel. 27. Remove the display hinges (2). - HP Pavilion dv7-3000 | HP Pavilion dv7 Entertainment PC - Maintenance and Servic - Page 81
28. If it is necessary to remove the display panel cable, remove the adhesive plastic strip (1) from the display panel cable, and lift up the display panel cable (2). Remove the tape (3) that secures the cable to the display panel. The display panel cable is available using spare part number 516307- - HP Pavilion dv7-3000 | HP Pavilion dv7 Entertainment PC - Maintenance and Servic - Page 82
from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer. 4. Remove the battery (see Battery on page 43). 5. Remove the following components: a. Hard drive (see Hard drive on page 48) b. Optical drive (see Optical drive on page 44 - HP Pavilion dv7-3000 | HP Pavilion dv7 Entertainment PC - Maintenance and Servic - Page 83
2. Remove the 3 Phillips 2.5×4.0 silver broadhead screws (1) and 11 Phillips PM2.5×7.0 screws (2) that secure the top cover to the bottom of the computer. 3. Disconnect the following cables from the system board: (1) TouchPad board cable (2) Fingerprint reader board cable Component replacement - HP Pavilion dv7-3000 | HP Pavilion dv7 Entertainment PC - Maintenance and Servic - Page 84
4. Remove the following screws that secure the top cover to the computer: (1) 4 black PM2.0×4.0 screws (2) 4 silver PM2.0×4.0 screws (3) 2 black PM2.5×7.0 screws 5. Remove the top cover by lifting it straight up. Reverse this procedure to install the top cover. 76 Chapter 4 Removal and replacement - HP Pavilion dv7-3000 | HP Pavilion dv7 Entertainment PC - Maintenance and Servic - Page 85
from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC Adapter from the computer. 4. Remove the battery (see Battery on page 43). 5. Remove the following components: a. Hard drive (see Hard drive on page 48). b. Optical drive (see Optical drive on page 44 - HP Pavilion dv7-3000 | HP Pavilion dv7 Entertainment PC - Maintenance and Servic - Page 86
3. Disconnect the modem module cable (3) and remove the modem module from the system board. Reverse this procedure to install the modem module. 78 Chapter 4 Removal and replacement procedures - HP Pavilion dv7-3000 | HP Pavilion dv7 Entertainment PC - Maintenance and Servic - Page 87
system board and installed on the replacement system board: ● TV tuner module (see TV tuner module on page 55) ● RTC battery (see RTC battery on page 53) ● Memory module (see Memory module on page 54) ● WLAN module (see Bluetooth module on page 63) ● Modem module (see Modem module on page 77 - HP Pavilion dv7-3000 | HP Pavilion dv7 Entertainment PC - Maintenance and Servic - Page 88
● Fan/heat sink assembly (see System board on page 79) ● Processor (see System board on page 79) Remove the system board: 1. Disconnect the following cables from the system board: (1) Audio/infrared board cable NOTE: The audio/infrared board cable connects to a LIF connector on the system board. (2) - HP Pavilion dv7-3000 | HP Pavilion dv7 Entertainment PC - Maintenance and Servic - Page 89
2. Disconnect the hard drive connector cables from the system board. 3. Remove the two Phillips PM2.5×5.0 screws (1) that secure the system board to the base enclosure. 4. Lift up on the right side of the system board until it is at approximately a 45-degree angle (2), and then lift the system board - HP Pavilion dv7-3000 | HP Pavilion dv7 Entertainment PC - Maintenance and Servic - Page 90
from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC Adapter from the computer. 4. Remove the battery (see Battery on page 43). 5. Remove the following components: a. Hard drive (see Hard drive on page 48). b. Optical drive (see Optical drive on page 44 - HP Pavilion dv7-3000 | HP Pavilion dv7 Entertainment PC - Maintenance and Servic - Page 91
e. Display assembly (see Display assembly on page 64). f. Top cover (see Top cover on page 74). Remove the audio/infrared board: 1. Remove the Phillips PM2.5×5.0 screw (1) that secures the audio/infrared board to the base enclosure. 2. Release the audio/infrared board cable from the clip (2) built - HP Pavilion dv7-3000 | HP Pavilion dv7 Entertainment PC - Maintenance and Servic - Page 92
4. Remove the battery (see Battery on page 43). 5. Remove the following components: a. Hard drive (see Hard drive on page 48). b. Optical drive (see Optical drive on page 44). c. Switch cover - HP Pavilion dv7-3000 | HP Pavilion dv7 Entertainment PC - Maintenance and Servic - Page 93
from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer. 4. Remove the battery (see Battery on page 43). 5. Remove the following components: a. Hard drive (see Hard drive on page 48). b. Optical drive (see Optical drive on page 44 - HP Pavilion dv7-3000 | HP Pavilion dv7 Entertainment PC - Maintenance and Servic - Page 94
from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC Adapter from the computer. 4. Remove the battery (see Battery on page 43). 5. Remove the following components: a. Hard drive (see Hard drive on page 48). b. Optical drive (see Optical drive on page 44 - HP Pavilion dv7-3000 | HP Pavilion dv7 Entertainment PC - Maintenance and Servic - Page 95
from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC Adapter from the computer. 4. Remove the battery (see Battery on page 43). 5. Remove the following components: a. Hard drive (see Hard drive on page 48). b. Optical drive (see Optical drive on page 44 - HP Pavilion dv7-3000 | HP Pavilion dv7 Entertainment PC - Maintenance and Servic - Page 96
from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC Adapter from the computer. 4. Remove the battery (see Battery on page 43). 5. Remove the following components: a. Hard drive (see Hard drive on page 48). b. Optical drive (see Optical drive on page 44 - HP Pavilion dv7-3000 | HP Pavilion dv7 Entertainment PC - Maintenance and Servic - Page 97
graphics subsystems with discrete memory For use only with computer models equipped with graphics subsystems with UMA memory Spare part number 516876- temperatures, system power consumption, power management/battery conservation configurations, battery fast charging, and software requirements. - HP Pavilion dv7-3000 | HP Pavilion dv7 Entertainment PC - Maintenance and Servic - Page 98
and then unplugging the AC adapter from the computer. 4. Remove the battery (see Battery on page 43). 5. Remove the following components: a. Hard drive models with discrete subsystem memory on the system board. See steps 5 through 8 apply only to models with UMA subsystem memory on the system board. - HP Pavilion dv7-3000 | HP Pavilion dv7 Entertainment PC - Maintenance and Servic - Page 99
board each time the fan/heat sink assembly is removed. Thermal paste is used on the processor (1) and the heat sink section (2) that services it. Thermal pads are used on the Northbridge chip (3) and Northbridge contact (4), the graphics subsystem chip (5) and graphics/heat sink contact (6) and - HP Pavilion dv7-3000 | HP Pavilion dv7 Entertainment PC - Maintenance and Servic - Page 100
8. Remove the fan/heat sink assembly (3). NOTE: Due to the adhesive quality of the thermal material located between the fan/heat sink assembly and system board components, it may be necessary to move the fan/heat sink assembly from side to side to detach the assembly. The thermal material must be - HP Pavilion dv7-3000 | HP Pavilion dv7 Entertainment PC - Maintenance and Servic - Page 101
from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer. 4. Remove the battery (see Battery on page 43). 5. Remove the following components: a. Hard drive (see Hard drive on page 48). b. Optical drive (see Optical drive on page 44 - HP Pavilion dv7-3000 | HP Pavilion dv7 Entertainment PC - Maintenance and Servic - Page 102
2. Lift the processor (2) straight up and remove it. NOTE: When you install the processor, the gold triangle (3) on the processor must be aligned with the triangle icon (4) embossed on the processor socket. Reverse this procedure to install the processor. 94 Chapter 4 Removal and replacement - HP Pavilion dv7-3000 | HP Pavilion dv7 Entertainment PC - Maintenance and Servic - Page 103
5 Setup Utility WARNING! Only authorized technicians trained by HP must repair this equipment. All troubleshooting and repair procedures are detailed to allow repair at only the subassembly or module level. Because of the complexity of the individual boards and subassemblies, - HP Pavilion dv7-3000 | HP Pavilion dv7 Entertainment PC - Maintenance and Servic - Page 104
Using the Setup Utility Changing the language of the Setup Utility The following procedure explains how to change the language of the Setup Utility. If the Setup Utility is not already running, begin at step 1. If the Setup Utility is already running, begin at step 2. 1. Open the Setup Utility by - HP Pavilion dv7-3000 | HP Pavilion dv7 Entertainment PC - Maintenance and Servic - Page 105
Restoring default settings in the Setup Utility The following procedure explains how to restore the Setup Utility default settings. If the Setup Utility is not already running, begin at step 1. If the Setup Utility is already running, begin at step 2. 1. Open the Setup Utility by turning on or - HP Pavilion dv7-3000 | HP Pavilion dv7 Entertainment PC - Maintenance and Servic - Page 106
Some of the Setup Utility menu items listed in this chapter may not be supported by your computer. Main menu Select System information To do this ● View computer. ● View specification information about the processor, memory size, system BIOS, and keyboard controller version (select models only). - HP Pavilion dv7-3000 | HP Pavilion dv7 Entertainment PC - Maintenance and Servic - Page 107
option is called the Primary Hard Disk Self Test. Secondary Hard Disk Self Test (select Run a comprehensive self-test on a secondary hard drive. models only) Memory Test Run a diagnostic test on the system - HP Pavilion dv7-3000 | HP Pavilion dv7 Entertainment PC - Maintenance and Servic - Page 108
6 Specifications Computer specifications Metric U.S. Dimensions Width 46.60 cm 18.35 in Depth Height (front to back) Weight (with optical drive, hard drive, and battery) Second hard drive adds: 30.90 cm 3.90 to 4.70 cm 3.75 kg 0.13 kg 12.16 in 1.53 to 1.85 in 8.26 lbs 0.28 - HP Pavilion dv7-3000 | HP Pavilion dv7 Entertainment PC - Maintenance and Servic - Page 109
17.3-inch, HD+ flush glass AntiGlare display specifications Dimensions Height Width Diagonal Number cm 33.1 cm 43.9 cm Up to 16.8 million 200:1 (typical) 180 nits (typical) 12.15 in 17.03 in 17.29 in 0.197 × 0.197 mm 1600 × 900 RGB vertical stripe LED 80 × 25 2 W +/-65° horizontal, +/- - HP Pavilion dv7-3000 | HP Pavilion dv7 Entertainment PC - Maintenance and Servic - Page 110
17.3-inch HD+ BrightView display specifications Dimensions Height Width Diagonal Number of colors angle Metric U.S. 30.7 cm 43.1 cm 43.9 cm Up to 16.8 million 200:1 150 nits typical 12.15 in 17.03 in 17.29 in 0.259 × 0.259 mm 1600 × 900 RGB vertical stripe LED 80 × 25 2 W +/-65° horizontal, - HP Pavilion dv7-3000 | HP Pavilion dv7 Entertainment PC - Maintenance and Servic - Page 111
°F to 131°F) *1 GB = 1 billion bytes when referring to hard drive storage capacity. Actual accessible capacity is less. NOTE: Certain restrictions and exclusions apply. Contact technical support for details. Hard drive specifications 103 - HP Pavilion dv7-3000 | HP Pavilion dv7 Entertainment PC - Maintenance and Servic - Page 112
Blu-ray ROM DVD±R/RW SuperMulti DL Drive Applicable disc Access time Random Cache buffer Data transfer rate 24X CD-ROM 8X DVD 24X CD-R 16X CD-RW 8X DVD+R 4X DVD+RW 8X DVD-R 4X DVD-RW 2.4X DVD+R(9) 5X DVD-RAM 1X BD-ROM 1X BD-R read 1X BD-RE read Transfer mode Read: Write: CD-DA, CD+(E)G, CD-MIDI, - HP Pavilion dv7-3000 | HP Pavilion dv7 Entertainment PC - Maintenance and Servic - Page 113
DVD±RW and CD-RW SuperMulti Double-Layer Combo Drive specifications Applicable disc Standard disc Mini disc Access time Random Full stroke Cache buffer Data transfer rate 24X CD-ROM 8X DVD 24X CD-R 16X CD-RW 8X DVD+R 4X DVD+RW 8X DVD-R 4X DVD-RW 2.4X DVD+R(9) 5X DVD-RAM Transfer mode Read: Write: - HP Pavilion dv7-3000 | HP Pavilion dv7 Entertainment PC - Maintenance and Servic - Page 114
Hardware DMA DMA4 DMA5* DMA6 DMA7 *PC Card controller can use DMA 1, 2, or 5. System function Direct memory access controller Available for PC Card Not assigned Not assigned 106 Chapter 6 Specifications - HP Pavilion dv7-3000 | HP Pavilion dv7 Entertainment PC - Maintenance and Servic - Page 115
processor IRQ14 Primary IDE channel IRQ15 Secondary IDE channel *Default configuration; audio possible configurations are IRQ5, IRQ7, IRQ9, IRQ10, or none. NOTE: PC Cards may assert IRQ3, IRQ4, IRQ5, IRQ7, IRQ9, IRQ10, IRQ11, or IRQ15. Either the infrared or the serial port may assert IRQ3 - HP Pavilion dv7-3000 | HP Pavilion dv7 Entertainment PC - Maintenance and Servic - Page 116
System I/O address specifications I/O address (hex) 00-1F CF7 20 - 21 24 - 25 28 - 29 2C - 2D 2E -2F 30 - 31 34 - 35 38 - 39 3C - 3D 40 - 43 4E - 4F 50 - 53 60 61 62 63 64 65 66 67 70 - 77 81 - 91 92 A0 - A1 A4 - A5 A8 - A9 AC - AD B0 - B1 B2 - B3 B4 - B5 B8 - B9 System function (shipping - HP Pavilion dv7-3000 | HP Pavilion dv7 Entertainment PC - Maintenance and Servic - Page 117
PCI-E Gigabit Ethernic NIC (B3/D0/F0) ICH9 Family PCI Express Root Port 1 (B0/D28/F0) VGA PCI-E Root Port (B0/D1/F0) SMBus Controller SATA AHCI Controller - 2929 USB UHCI Controller - 2939 USB UHCI Controller - 2936 USB UHCI Controller - 2935 USB UHCI Controller - 2934 USB UHCI Controller - 3938 USB - HP Pavilion dv7-3000 | HP Pavilion dv7 Entertainment PC - Maintenance and Servic - Page 118
KB 15 MB 58 MB 58 MB 2 MB 4 GB 64 KB Memory address 00000000-0009FFFF 000A0000-000BFFFF 000C0000-000CBFFF 000C8000-000E7FFF 000E8000-000FFFFF 00100000- memory Video memory Video BIOS Unused System BIOS Extended memory Super extended memory Unused Video memory (direct access) Unused System BIOS - HP Pavilion dv7-3000 | HP Pavilion dv7 Entertainment PC - Maintenance and Servic - Page 119
7 Screw listing This section provides specification and reference information for the screws used in the computer. Screws listed in this section are available in the Screw Kit, spare part number 516327-001. Phillips PM2.5×3.0 screw (black) Color Black Quantity 2 Length 3.0 mm Thread 2.5 mm Head - HP Pavilion dv7-3000 | HP Pavilion dv7 Entertainment PC - Maintenance and Servic - Page 120
Phillips PM2.5×3.0 screw (silver) Color Silver Quantity 12 Length 3.0 mm Thread 2.5 mm Head diameter 5.0 mm Where used: 4 screws that secure the display hinges to the hinge bracket on computer models equipped with flush glass display assemblies 112 Chapter 7 Screw listing - HP Pavilion dv7-3000 | HP Pavilion dv7 Entertainment PC - Maintenance and Servic - Page 121
Where used: 4 screws that secure the display hinges to the display panel on computer models equipped with flush glass display assemblies Where used: 4 screws that secure the display panel to the display enclosure on computer models equipped with BrightView display assemblies Phillips PM2.5×3.0 screw - HP Pavilion dv7-3000 | HP Pavilion dv7 Entertainment PC - Maintenance and Servic - Page 122
Phillips PM2.5×7.0 screw Color Black Quantity 24 Length 7.0 mm Thread 2.5 mm Head diameter 5.0 mm Where used: One screw that secures the optical drive to the computer Where used: 4 screws that secure the display bezel to the display enclosure on computer models equipped with flush glass - HP Pavilion dv7-3000 | HP Pavilion dv7 Entertainment PC - Maintenance and Servic - Page 123
Where used: 11 screws that secure the top cover to the base enclosure Where used: One screw that secures the power connector and bracket to the base enclosure Where used: 3 screws that secure the keyboard to the base enclosure Phillips PM2.5×7.0 screw 115 - HP Pavilion dv7-3000 | HP Pavilion dv7 Entertainment PC - Maintenance and Servic - Page 124
Where used: 2 screws that secure the switch cover to the computer Where used: 2 screws that secure the top cover to top of the computer 116 Chapter 7 Screw listing - HP Pavilion dv7-3000 | HP Pavilion dv7 Entertainment PC - Maintenance and Servic - Page 125
Phillips PM2.5×6.0 captive screw Color Black Quantity 10 Length 6.0 mm Thread 2.5 mm Head diameter 5.0 mm Where used: (1) 4 captive screws that secure the primary hard drive cover to the computer (screws are secured by a C-clip) (2) 3 captive screws that secure the secondary hard drive cover - HP Pavilion dv7-3000 | HP Pavilion dv7 Entertainment PC - Maintenance and Servic - Page 126
Where used: 3 screws that secure the fan/heat sink to the system board in computer models equipped with discrete graphics 118 Chapter 7 Screw listing - HP Pavilion dv7-3000 | HP Pavilion dv7 Entertainment PC - Maintenance and Servic - Page 127
Phillips PM2.0×4.0 screw (black) Color Black Quantity 8 Length 4.0 mm Thread 2.0 mm Head diameter 4.5 mm Where used: One screw that secures the TV tuner module to the system board Phillips PM2.0×4.0 screw (black) 119 - HP Pavilion dv7-3000 | HP Pavilion dv7 Entertainment PC - Maintenance and Servic - Page 128
Where used: One screw that secures the WLAN module to the system board Where used: 4 screws that secure the top cover to the base enclosure (along top of base enclosure) Where used: One screw that secures the power button board to the switch cover 120 Chapter 7 Screw listing - HP Pavilion dv7-3000 | HP Pavilion dv7 Entertainment PC - Maintenance and Servic - Page 129
Where used: One screw that secures the Bluetooth module to the top cover Phillips PM2.0×4.0 screw (black) 121 - HP Pavilion dv7-3000 | HP Pavilion dv7 Entertainment PC - Maintenance and Servic - Page 130
Phillips PM2.0×4.0 screw (silver) Color Silver Quantity 11 Length 4.0 mm Thread 2.0 mm Head diameter 4.5 mm Where used: 2 screws that secure the optical drive bracket to the optical drive Where used: 4 screws that secure the keyboard to the top of the computer 122 Chapter 7 Screw listing - HP Pavilion dv7-3000 | HP Pavilion dv7 Entertainment PC - Maintenance and Servic - Page 131
Where used: One screw that secures the webcam/microphone module to the display bezel on computer models equipped with flush glass display assemblies Where used: Four screws that secure the top cover to the top of the computer Phillips PM2.0×4.0 screw (silver) 123 - HP Pavilion dv7-3000 | HP Pavilion dv7 Entertainment PC - Maintenance and Servic - Page 132
Phillips PM2.5×4.0 screw (silver) Color Silver Quantity 10 Length 4.0 mm Thread 2.5 mm Head diameter 5.0 mm Where used: 6 screws that secure the display hinges to the display panel on computer models equipped with flush glass display assemblies 124 Chapter 7 Screw listing - HP Pavilion dv7-3000 | HP Pavilion dv7 Entertainment PC - Maintenance and Servic - Page 133
assemblies Phillips PM2.5×4.0 screw (black) Color Black Quantity 8 Length 4.0 mm Thread 2.5 mm Head diameter 4.5 mm Where used: 4 screws, located inside the battery bay, that secure the switch cover to the computer Where used: 4 screws that secure the display hinges to the display hinge - HP Pavilion dv7-3000 | HP Pavilion dv7 Entertainment PC - Maintenance and Servic - Page 134
Phillips PM2.5×4.0 broadhead screw Color Silver Quantity 3 Length 4.0 mm Thread 2.5 mm Head diameter 8.0 mm Where used: 3 screws, located inside the hard drive bay, that secure the top cover to the computer 126 Chapter 7 Screw listing - HP Pavilion dv7-3000 | HP Pavilion dv7 Entertainment PC - Maintenance and Servic - Page 135
Phillips PM2.5×5.0 screw Color Black Quantity 12 Length 5.0 mm Thread 2.5 mm Head diameter 4.4 mm Where used: One screw that secures the USB board to the base enclosure Phillips PM2.5×5.0 screw 127 - HP Pavilion dv7-3000 | HP Pavilion dv7 Entertainment PC - Maintenance and Servic - Page 136
Where used: 2 screws that secure the system board to the base enclosure Where used: One screw that secures the audio/infrared board to the base enclosure Where used: 8 screws that secure the display panel to the display enclosure on computer models equipped with BrightView display assemblies 128 - HP Pavilion dv7-3000 | HP Pavilion dv7 Entertainment PC - Maintenance and Servic - Page 137
Phillips PM2.5×5.0 broadhead screw Color Black Quantity 3 Length 5.0 mm Thread 2.5 mm Head diameter 8.0 mm Where used: 3 screws that secure the subwoofer to the computer Phillips PM2.5×5.0 broadhead screw 129 - HP Pavilion dv7-3000 | HP Pavilion dv7 Entertainment PC - Maintenance and Servic - Page 138
Phillips PM2.5×6.5 screw Color Black Quantity 2 Length 6.5 mm Thread 2.5 mm Head diameter 4.5 mm Where used: 2 screws that secure the display bezel to the display enclosure on computer models equipped with BrightView display assemblies 130 Chapter 7 Screw listing - HP Pavilion dv7-3000 | HP Pavilion dv7 Entertainment PC - Maintenance and Servic - Page 139
Phillips PM2.5×14.0 captive screw Color Silver Quantity 6 Length 14.0 mm Thread 2.5 mm Head diameter 4.5 mm Where used: 3 screws that secure the fan/heat sink to the system board in computer models equipped with discrete graphics Phillips PM2.5×14.0 captive screw 131 - HP Pavilion dv7-3000 | HP Pavilion dv7 Entertainment PC - Maintenance and Servic - Page 140
Where used: 3 screws that secure the fan/heat sink to the system board in computer models equipped with UMA graphics 132 Chapter 7 Screw listing - HP Pavilion dv7-3000 | HP Pavilion dv7 Entertainment PC - Maintenance and Servic - Page 141
a system failure is as complete as your most current backup. HP recommends that you create recovery discs immediately after software setup. As ● Recovering a program or driver (Recovery Manager software feature). This feature helps you reinstall a program or driver without performing a full system - HP Pavilion dv7-3000 | HP Pavilion dv7 Entertainment PC - Maintenance and Servic - Page 142
discs HP or you can purchase recovery discs for your computer from the HP Web site. Note the following guidelines before creating recovery discs: opens. 2. Click Advanced Options. NOTE: If you are operating the computer on battery power, you will be prompted to connect to AC power before you can go - HP Pavilion dv7-3000 | HP Pavilion dv7 Entertainment PC - Maintenance and Servic - Page 143
Backing up your information When to back up ● On a regularly scheduled basis NOTE: Set reminders to back up your information periodically. ● Before the computer is repaired or restored ● Before you add or modify hardware or software Backup suggestions ● Create a set of recovery discs using Recovery - HP Pavilion dv7-3000 | HP Pavilion dv7 Entertainment PC - Maintenance and Servic - Page 144
points, select the disk for which you want to create a restore point. 5. Click Create. The System Protection window opens. 6. Follow the on-screen instructions. Restore to a previous date and time To revert to a restore point (created at a previous date and time), when the computer was functioning - HP Pavilion dv7-3000 | HP Pavilion dv7 Entertainment PC - Maintenance and Servic - Page 145
have previously backed up. HP recommends that you use in repair features, such as System Restore and driver roll-back capabilities. If you have not already drive and restart the computer. 3. Follow the on-screen instructions. Recovering from the dedicated recovery partition (select models only - HP Pavilion dv7-3000 | HP Pavilion dv7 Entertainment PC - Maintenance and Servic - Page 146
9 Connector pin assignments 1394 Pin 1 2 3 4 5 6 Audio-in (microphone) Signal Power Ground TPBTPB+ TPATPA+ Pin Signal 1 Audio signal in 2 Audio signal in 3 Ground 138 Chapter 9 Connector pin assignments - HP Pavilion dv7-3000 | HP Pavilion dv7 Entertainment PC - Maintenance and Servic - Page 147
Audio-out (headphone) Pin 1 2 3 External monitor Signal Audio out, left channel Audio out, right channel Ground Pin Signal 1 Red analog 2 Green analog 3 Blue analog 4 Not connected 5 Ground 6 Ground analog 7 Ground analog 8 Ground analog 9 +5 VDC 10 Ground 11 Monitor detect - HP Pavilion dv7-3000 | HP Pavilion dv7 Entertainment PC - Maintenance and Servic - Page 148
HDMI Pin 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 Signal TMDS data 2+ TMDS data 2 shield TMDS data 2- TMDS data 1+ TMDS data 1 shield TMDS data 1- TMDS data 0+ TMDS data 0 shield TMDS data 0- TMDS - HP Pavilion dv7-3000 | HP Pavilion dv7 Entertainment PC - Maintenance and Servic - Page 149
RJ-11 (modem) Pin 1 2 3 4 5 6 RJ-45 (network) Signal Unused Tip Ring Unused Unused Unused Pin Signal 1 Transmit + 2 Transmit - 3 Receive + 4 Unused 5 Unused 6 Receive - 7 Unused 8 Unused RJ-11 (modem) 141 - HP Pavilion dv7-3000 | HP Pavilion dv7 Entertainment PC - Maintenance and Servic - Page 150
Universal Serial Bus Pin Signal 1 +5 VDC 2 Data - 3 Data + 4 Ground 142 Chapter 9 Connector pin assignments - HP Pavilion dv7-3000 | HP Pavilion dv7 Entertainment PC - Maintenance and Servic - Page 151
10 Power cord set requirements The wide range input feature of the computer permits it to operate from any line voltage from 100 to 120 volts AC or from 220 to 240 volts AC. The 3-conductor power cord set included with the computer meets the requirements for use in the country or region where the - HP Pavilion dv7-3000 | HP Pavilion dv7 Entertainment PC - Maintenance and Servic - Page 152
Requirements for specific countries or regions Country or region Accredited agency Applicable note number Australia EANSW 1 Austria OVE 1 Belgium CEBC 1 Canada CSA 2 Denmark DEMKO 1 Finland FIMKO 1 France UTE 1 Germany VDE 1 Italy IMQ 1 Japan METI 3 The Netherlands - HP Pavilion dv7-3000 | HP Pavilion dv7 Entertainment PC - Maintenance and Servic - Page 153
life, do not dispose of the battery in general household waste. Follow the local laws and regulations in your area for computer battery HP product contains mercury in the backlight in the display assembly that might require special handling at end-of-life general disassembly instructions. Specific - HP Pavilion dv7-3000 | HP Pavilion dv7 Entertainment PC - Maintenance and Servic - Page 154
Perform the following steps to disassemble the display assembly: 1. Remove all screw covers (1) and screws (2) that secure the display bezel to the display assembly. 2. Lift up and out on the left and right inside edges (1) and the top and bottom inside edges (2) of the display bezel until the bezel - HP Pavilion dv7-3000 | HP Pavilion dv7 Entertainment PC - Maintenance and Servic - Page 155
4. Disconnect all display panel cables (1) from the display inverter and remove the inverter (2). 5. Remove all screws (1) that secure the display panel assembly to the display enclosure. 6. Remove the display panel assembly (2) from the display enclosure. 7. Turn the display panel assembly upside - HP Pavilion dv7-3000 | HP Pavilion dv7 Entertainment PC - Maintenance and Servic - Page 156
10. Remove the display panel frame (2) from the display panel. 11. Remove the screws (1) that secure the backlight cover to the display panel. 12. Lift the top edge of the backlight cover (2) and swing it outward. 13. Remove the backlight cover. 14. Turn the display panel right-side up. 148 Chapter - HP Pavilion dv7-3000 | HP Pavilion dv7 Entertainment PC - Maintenance and Servic - Page 157
15. Remove the backlight cables (1) from the clip (2) in the display panel. 16. Turn the display panel upside down. 17. Remove the backlight frame from the display panel. WARNING! The backlight contains mercury. Exercise caution when removing and handling the backlight to avoid damaging this - HP Pavilion dv7-3000 | HP Pavilion dv7 Entertainment PC - Maintenance and Servic - Page 158
19. Disconnect the display cable (1) from the LCD panel. 20. Remove the screws (2) that secure the LCD panel to the display rear panel. 21. Release the LCD panel (3) from the display rear panel. 22. Release the tape (4) that secures the LCD panel to the display rear panel. 23. Remove the LCD panel. - HP Pavilion dv7-3000 | HP Pavilion dv7 Entertainment PC - Maintenance and Servic - Page 159
battery removal 43 spare part numbers 21, 32, 43 battery bay, identifying 15 battery light, identifying 8, 12 battery release latch, identifying 15 bays battery spare part number 42 computer specifications 100 connectors power 13 service considerations 37 D Digital Media Slot light, identifying 14 - HP Pavilion dv7-3000 | HP Pavilion dv7 Entertainment PC - Maintenance and Servic - Page 160
numbers 24, 25, 31, 34 display specifications 101, 102 displaying system information 96 docking support, product description 4 drive light, identifying 8, 12 drives boot order 99 preventing damage 37 DVD Windows logo 11 L LAN Power Saving 98 language support 98 latch, battery release 15 152 Index - HP Pavilion dv7-3000 | HP Pavilion dv7 Entertainment PC - Maintenance and Servic - Page 161
product description 1 removal 93 spare part numbers 20, 30, 31, 93 Processor C4 State 98 product description audio 3 chipset 1 display panel 2 docking support 4 Ethernet 3 external media cards 4 graphics 1 hard drives 2 keyboard 4 memory module 2 microphone 3 modem 3 operating system 4 Index 153 - HP Pavilion dv7-3000 | HP Pavilion dv7 Entertainment PC - Maintenance and Servic - Page 162
serviceability 5 TV tuner 3 webcam 3 wireless 3 product name 1 R recovery from the dedicated recovery partition 137 from the recovery discs 137 procedure 137 program or driver 141 RTC battery removal 53 service considerations 36 service tag 17, 41 serviceability 107 memory map 32 supported discs 134 - HP Pavilion dv7-3000 | HP Pavilion dv7 Entertainment PC - Maintenance and Servic - Page 163
spare part number 21, 32, 83 spare part numbers 33 USB ports, identifying 13, 14 using system restore points 135 V vents, identifying 13, 15 Virtualization Technology 98 volume down light, identifying 7 volume mute button, identifying 9 volume mute light, identifying 7 volume scroll zone, - HP Pavilion dv7-3000 | HP Pavilion dv7 Entertainment PC - Maintenance and Servic - Page 164
HP Pavilion dv7 Entertainment PC
Maintenance and Service Guide