HP Pavilion g4-2000 HP Notebook Reference Guide - Windows 7
HP Pavilion g4-2000 Manual
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- HP Pavilion g4-2000 | HP Notebook Reference Guide - Windows 7 - Page 1
HP Notebook Reference Guide - HP Pavilion g4-2000 | HP Notebook Reference Guide - Windows 7 - Page 2
and services. Nothing herein should be construed as constituting an additional warranty. HP shall not be liable for technical or editorial errors or omissions contained herein. Second Edition: August 2011 First Edition: May 2011 Document Part Number: 659069-002 Product notice This reference guide - HP Pavilion g4-2000 | HP Notebook Reference Guide - Windows 7 - Page 3
Safety warning notice WARNING! To reduce the possibility of heat-related injuries or of overheating the computer, do not place the computer directly on your lap or obstruct the computer air vents. Use the computer only on a hard, flat surface. Do not allow another hard surface, such as an adjoining - HP Pavilion g4-2000 | HP Notebook Reference Guide - Windows 7 - Page 4
iv Safety warning notice - HP Pavilion g4-2000 | HP Notebook Reference Guide - Windows 7 - Page 5
new WLAN ...4 Protecting your WLAN ...5 Roaming to another network 6 Using HP Mobile Broadband (select models only 6 Inserting a SIM ...6 Removing a SIM 8 Connecting a modem cable 9 Connecting a country- or region-specific modem cable adapter 9 Selecting a location setting 10 Viewing the current - HP Pavilion g4-2000 | HP Notebook Reference Guide - Windows 7 - Page 6
20 Viewing the current power plan 20 Selecting a different power plan 20 Customizing power plans 21 Setting password protection on wakeup 21 Using HP Power Manager (select models only 21 Using battery power ...22 Finding battery information 22 Using Battery Check ...22 Displaying the remaining - HP Pavilion g4-2000 | HP Notebook Reference Guide - Windows 7 - Page 7
Replacing the battery ...25 Using external AC power ...25 Testing an AC adapter ...26 Using HP CoolSense (select models only 26 5 External cards and devices ...27 Using Digital Media Slot cards (select models only 27 Inserting a digital card ...27 Removing a digital - HP Pavilion g4-2000 | HP Notebook Reference Guide - Windows 7 - Page 8
49 8 Maintenance ...50 Cleaning your computer ...50 Cleaning the display ...50 Cleaning the sides and cover 50 Cleaning the TouchPad and keyboard 50 Updating programs and drivers ...50 Using SoftPaq Download Manager ...51 9 Setup Utility (BIOS) and System Diagnostics 52 Using Setup Utility (BIOS - HP Pavilion g4-2000 | HP Notebook Reference Guide - Windows 7 - Page 9
54 Updating the BIOS ...54 Determining the BIOS version 54 Downloading a BIOS update 55 Using System Diagnostics ...56 Appendix A Traveling with the computer ...57 Appendix B Troubleshooting resources ...59 Appendix C Electrostatic Discharge ...60 Index ...61 ix - HP Pavilion g4-2000 | HP Notebook Reference Guide - Windows 7 - Page 10
x - HP Pavilion g4-2000 | HP Notebook Reference Guide - Windows 7 - Page 11
and recovery, maintenance, and specifications. ● HP Help and Support-Includes links to HP Documentation and HP programs, such as HP Support Assistant and HP Launch Box. To access HP Help and Support, select Start > Help and Support. ● Safety & Comfort Guide-Describes proper workstation setup and - HP Pavilion g4-2000 | HP Notebook Reference Guide - Windows 7 - Page 12
on wireless technology, refer to the information and Web site links provided in Help and Support. Identifying wireless and network status icons Icon Name HP Connection Manager Description Opens HP Connection Manager, which enables you to create and manage WLAN, WWAN (select models only), and - HP Pavilion g4-2000 | HP Notebook Reference Guide - Windows 7 - Page 13
You can use the wireless button or HP Connection Manager (select models only) to turn on and turn off wireless devices. NOTE: A computer may have a wireless button, a wireless switch, or a wireless key on the keyboard. The term wireless button is used throughout this guide to refer to all types of - HP Pavilion g4-2000 | HP Notebook Reference Guide - Windows 7 - Page 14
diagnose and repair network problems. To use operating system information, select Start > Help and Support. Using a WLAN (select models options is displayed. You can choose to manually search for and connect to a network or high-speed Internet service purchased from an Internet service provider (ISP) - HP Pavilion g4-2000 | HP Notebook Reference Guide - Windows 7 - Page 15
networks use a combination of both types. ● Wireless encryption-Your computer supports three encryption protocols: ◦ Wi-Fi Protected Access (WPA) ◦ Wi- Fi Protected Access II (WPA2) ◦ Wired Equivalent Privacy (WEP) NOTE: HP recommends that you select WPA2, which is the most advanced of the three - HP Pavilion g4-2000 | HP Notebook Reference Guide - Windows 7 - Page 16
places and over larger areas than it can by using WLANs. Using HP Mobile Broadband requires a network service provider, which in most cases is a mobile phone network provider. When used with mobile network provider service, HP Mobile Broadband gives you the freedom to stay connected to the Internet - HP Pavilion g4-2000 | HP Notebook Reference Guide - Windows 7 - Page 17
the battery. NOTE: HP Mobile Broadband is disabled if the battery is not replaced. 8. Reconnect external power and external devices. 9. Turn on the computer. Removing a SIM NOTE: To identify the SIM slot location, refer to the Getting Started guide. 1. Shut down the computer. If you are not sure - HP Pavilion g4-2000 | HP Notebook Reference Guide - Windows 7 - Page 18
short-range wireless communications that replace the physical cable connections that Bluetooth and Internet Connection Sharing (ICS) HP does not recommend setting up one computer (purchased separately). In some countries or regions, a specific modem cable adapter is also required. Jacks for digital - HP Pavilion g4-2000 | HP Notebook Reference Guide - Windows 7 - Page 19
the modem cable into the modem jack (1) on the computer. 2. Plug the modem cable into the RJ-11 telephone wall jack (2). Connecting a country- or region-specific modem cable adapter Telephone jacks vary by country or region. To use the modem and the modem cable outside the country or region in which - HP Pavilion g4-2000 | HP Notebook Reference Guide - Windows 7 - Page 20
3. Plug the modem cable adapter (3) into the telephone wall jack. Selecting a location setting Viewing the current location selection To view the current location: 1. Select Start > Control Panel. 2. Click Clock, Language, and Region. 3. Click Region and Language. 4. Click the Location tab to - HP Pavilion g4-2000 | HP Notebook Reference Guide - Windows 7 - Page 21
work) for the new location setting. 6. Select a country or region from the Country/region list. (If you select a country or region that is not supported by the modem, the country/region selection for USA or UK is displayed.) 7. Enter the area code, a carrier code (if necessary), and the number for - HP Pavilion g4-2000 | HP Notebook Reference Guide - Windows 7 - Page 22
2. Plug the other end of the network cable into a network wall jack (2) or router. WARNING! To reduce the risk of electric shock, fire, or damage to the equipment, do not plug a modem cable or telephone cable into an RJ-45 (network) jack. 12 Chapter 2 Networking (select models only) - HP Pavilion g4-2000 | HP Notebook Reference Guide - Windows 7 - Page 23
to play, pause, fast forward, or rewind a media file: ● Media buttons ● Media hotkeys (specific keys pressed in combination with the fn key) ● Media action keys Refer to the Getting Started guide for information about your computer's media activity controls. Audio Your computer provides a variety of - HP Pavilion g4-2000 | HP Notebook Reference Guide - Windows 7 - Page 24
can adjust the volume using the following: ● Volume buttons ● Volume hotkeys (specific keys pressed in combination with the fn key) ● Volume keys WARNING! operating system and some programs. NOTE: Refer to the Getting Started guide for information on what type of volume controls your computer has. - HP Pavilion g4-2000 | HP Notebook Reference Guide - Windows 7 - Page 25
the webcam, refer to the Getting Started guide. For information on using the webcam, select Start > Help and Support. Video Your computer may have one or . NOTE: For product-specific instructions on switching the screen image, refer to your Getting Started guide. DisplayPort The DisplayPort connects - HP Pavilion g4-2000 | HP Notebook Reference Guide - Windows 7 - Page 26
▲ To connect a digital display device, connect the device cable to the DisplayPort. NOTE: For product-specific instructions on switching the screen image, refer to your Getting Started guide. HDMI The HDMI (High Definition Multimedia Interface) port connects the computer to an optional video or - HP Pavilion g4-2000 | HP Notebook Reference Guide - Windows 7 - Page 27
NOTE: For product-specific instructions on switching the screen image, refer to your Getting Started guide. Configuring audio for HDMI To For details about using the wireless TV adapter, refer to the manufacturer's instructions. NOTE: Be sure that wireless is enabled on your computer before using - HP Pavilion g4-2000 | HP Notebook Reference Guide - Windows 7 - Page 28
or a power switch. The term power button is used throughout this guide to refer to both types of power controls. Shutting down the computer the computer under any of the following conditions: ● When you need to replace the battery or access components inside the computer ● When you are connecting an - HP Pavilion g4-2000 | HP Notebook Reference Guide - Windows 7 - Page 29
then click Sleep. To exit Sleep: ● Briefly press the power button. ● If the display is closed, open the display. ● Press a key on the keyboard. ● Tap or swipe the TouchPad. When the computer exits Sleep, the power lights turn on and your work returns to the screen where you stopped working. NOTE: If - HP Pavilion g4-2000 | HP Notebook Reference Guide - Windows 7 - Page 30
To initiate Hibernation: ▲ Select Start, click the arrow next to the Shut down button, and then click Hibernate. To exit Hibernation: ▲ Briefly press the power button. The power lights turn on and your work returns to the screen where you stopped working. NOTE: If you have set a password to be - HP Pavilion g4-2000 | HP Notebook Reference Guide - Windows 7 - Page 31
or change your user account password, and then follow the onscreen instructions. If you do not need to create or change a user account password, go to step 5. 5. Click Save changes. Using HP Power Manager (select models only) Power Manager allows you to select a power - HP Pavilion g4-2000 | HP Notebook Reference Guide - Windows 7 - Page 32
Getting Started guide. You your work in case of a power outage replacement battery provided by HP, or a compatible battery purchased from HP specifications, life cycles, and capacity To access battery information: ▲ Select Start > Help and Support > Help and Support > Troubleshoot > Power, Thermal - HP Pavilion g4-2000 | HP Notebook Reference Guide - Windows 7 - Page 33
select models only) indicates a low or critical battery level. NOTE: For additional information about the battery light, refer to the Getting Started guide. - or - ● The power meter icon in the notification area shows a low or critical battery notification. NOTE: For additional information about the - HP Pavilion g4-2000 | HP Notebook Reference Guide - Windows 7 - Page 34
docking or expansion device ● Optional power adapter purchased as an accessory from HP Resolving a low battery level when a charged battery is available 1. Turn off the computer or initiate Hibernation. 2. Replace the discharged battery with a charged battery. 3. Turn on the computer. Resolving - HP Pavilion g4-2000 | HP Notebook Reference Guide - Windows 7 - Page 35
7, Battery Check in Help and Support notifies you to replace the battery when an internal cell is not charging properly or when the battery storage capacity has reached a weak condition. If the battery is possibly covered by an HP warranty, instructions include a warranty ID. A message refers - HP Pavilion g4-2000 | HP Notebook Reference Guide - Windows 7 - Page 36
Support for information on obtaining a replacement AC power adapter. Using HP CoolSense (select models only) When you are using your computer on the move or when lounging around the house, HP CoolSense helps deliver the optimum level of comfort by automatically adjusting performance and internal fan - HP Pavilion g4-2000 | HP Notebook Reference Guide - Windows 7 - Page 37
digital media-equipped cameras and PDAs as well as with other computers. To determine the digital card formats that are supported on your computer, refer to the Getting Started guide. Inserting a digital card CAUTION: To reduce the risk of damage to the digital card connectors, use minimal force to - HP Pavilion g4-2000 | HP Notebook Reference Guide - Windows 7 - Page 38
required for the card. If you are instructed by the ExpressCard manufacturer to install device drivers: ● Install only the device drivers for your operating system. ● Do not install additional software, such as card services, socket services, or enablers, that are supplied by the ExpressCard - HP Pavilion g4-2000 | HP Notebook Reference Guide - Windows 7 - Page 39
the ExpressCard. 2. Click the remove hardware icon in the notification area, at the far right of the taskbar, and then follow the on-screen instructions. 3. Release and remove the ExpressCard: a. Gently press in on the ExpressCard (1) to unlock it. b. Pull the ExpressCard out of the slot (2). Using - HP Pavilion g4-2000 | HP Notebook Reference Guide - Windows 7 - Page 40
number (PIN) is needed to gain access to the contents of the microchip. For more information about smart card security features, refer to Help and Support. Inserting a smart card 1. Hold the card label-side up, and gently slide the card into the smart card reader until the card is seated. 2. Follow - HP Pavilion g4-2000 | HP Notebook Reference Guide - Windows 7 - Page 41
such as a USB keyboard, mouse, drive, printer, scanner, or hub. Some USB devices may require additional support software, which is usually included with the device. For more information about device-specific software, refer to the manufacturer's instructions. These instructions may be provided with - HP Pavilion g4-2000 | HP Notebook Reference Guide - Windows 7 - Page 42
software, which is usually included with the device. For more information about device-specific software, refer to the manufacturer's instructions. The 1394 port also supports IEEE 1394a devices. Connecting a 1394 device CAUTION: To reduce the risk of damage to a 1394 port connector, use minimal - HP Pavilion g4-2000 | HP Notebook Reference Guide - Windows 7 - Page 43
software, which is usually included with the device. For more information about device-specific software, refer to the manufacturer's instructions. NOTE: The eSATA port also supports an optional USB device. Connecting an eSATA device CAUTION: To reduce the risk of damage to an eSATA port connector - HP Pavilion g4-2000 | HP Notebook Reference Guide - Windows 7 - Page 44
information about required software and drivers, or to learn which computer port to use, refer to the manufacturer's instructions. To connect an external by connecting the drive to a USB port on the computer. NOTE: HP external USB optical drives should be connected to the powered USB port (select - HP Pavilion g4-2000 | HP Notebook Reference Guide - Windows 7 - Page 45
Using optional external devices 35 - HP Pavilion g4-2000 | HP Notebook Reference Guide - Windows 7 - Page 46
, and then shut it down through the operating system. ● Do not use excessive force when inserting a drive into a drive bay. ● Do not type on the keyboard or move the computer while an optical drive is writing to a disc. The write process is sensitive to vibration. ● When the battery is the only - HP Pavilion g4-2000 | HP Notebook Reference Guide - Windows 7 - Page 47
on a monthly schedule, but you can defragment your computer manually at any time. To run Disk Defragmenter: 1. Connect settings. Refer to Help and Support for more information. For Follow the on-screen instructions. Using HP 3D DriveGuard (select models only) HP 3D DriveGuard protects a hard - HP Pavilion g4-2000 | HP Notebook Reference Guide - Windows 7 - Page 48
area icon: 1. Select Start > Control Panel > Hardware and Sound > HP 3D DriveGuard. NOTE: If prompted by User Account Control, click Yes. 2. click Show. 3. Click OK. Managing power with a parked hard drive If HP 3D DriveGuard has parked the drive, the computer behaves in the following ways: - HP Pavilion g4-2000 | HP Notebook Reference Guide - Windows 7 - Page 49
and change settings, follow these steps: 1. In Mobility Center, click the hard drive icon to open the HP 3D DriveGuard window. - or - Select Start > Control Panel > Hardware and Sound > HP 3D DriveGuard. NOTE: If prompted by User Account Control, click Yes. 2. Click the appropriate button to change - HP Pavilion g4-2000 | HP Notebook Reference Guide - Windows 7 - Page 50
5. Gently press the disc (3) down onto the tray spindle until the disc snaps into place. 6. Close the disc tray. NOTE: After you insert a disc, a short pause is normal. If you have not selected a media player, an AutoPlay dialog box opens. It prompts you to select how you want to use the media - HP Pavilion g4-2000 | HP Notebook Reference Guide - Windows 7 - Page 51
: If the tray is not fully accessible, tilt the disc carefully as you remove it. 3. Close the disc tray and place the disc in a protective case. When the disc tray fails to open normally 1. Insert the end of a paper clip (1) into the release access in the front bezel of the drive - HP Pavilion g4-2000 | HP Notebook Reference Guide - Windows 7 - Page 52
: If the tray is not fully accessible, tilt the disc carefully as you remove it. 4. Close the disc tray and place the disc in a protective case. Slot load 1. Press the release button (1) next to the drive. 2. Remove the disc (2) by holding it by the edges and avoid touching the flat surfaces - HP Pavilion g4-2000 | HP Notebook Reference Guide - Windows 7 - Page 53
disks are set up to work together in this fashion, they are referred to as a RAID array. For additional information about RAID, refer to the HP Web site at http://www.hp.com/support. Using RAID (select models only) 43 - HP Pavilion g4-2000 | HP Notebook Reference Guide - Windows 7 - Page 54
as deterrents, but they may not deter software attacks or prevent the computer from being mishandled or stolen. NOTE: Before you send your computer for service, back up and delete confidential files, and remove all password settings. NOTE: Some features listed in this chapter may not be available on - HP Pavilion g4-2000 | HP Notebook Reference Guide - Windows 7 - Page 55
Utility (BIOS) feature. For additional information about Windows passwords, such as screen-saver passwords, select Start > Help and Support. Setting passwords in Windows Password Administrator password User password QuickLock (select models only) Function Protects administrator-level access to - HP Pavilion g4-2000 | HP Notebook Reference Guide - Windows 7 - Page 56
Password Power-on password* Function ● Protects access to the computer contents. ● After this password is set, it must be entered each time you turn on or restart the computer, or exit Hibernation. CAUTION: If you forget your power-on password, you cannot turn on or restart the computer, or exit - HP Pavilion g4-2000 | HP Notebook Reference Guide - Windows 7 - Page 57
viruses, destroy them, and, in most cases, repair any damage they have caused. To trial offer. It is strongly recommended that you upgrade the trial offer or purchase the antivirus program of type viruses in the Search box in Help and Support. Using firewall software Firewalls are designed to prevent - HP Pavilion g4-2000 | HP Notebook Reference Guide - Windows 7 - Page 58
e-mail attachments. To temporarily resolve the problem, disable the firewall, perform the task site and through the updates link in Help and Support. Installing an optional security cable NOTE: A security in this section. Refer to the Getting Started guide for the location of the security cable slot - HP Pavilion g4-2000 | HP Notebook Reference Guide - Windows 7 - Page 59
instructions. After you create your fingerprint identity, you can set up a Single Sign On service areas of your computer: ● Near the bottom of the TouchPad ● On the right side of the keyboard ● On the upper-right side of sensor. Refer to the Getting Started guide for the location of the fingerprint - HP Pavilion g4-2000 | HP Notebook Reference Guide - Windows 7 - Page 60
aid in removing dirt and debris. Cleaning the TouchPad and keyboard Dirt and grease on the TouchPad can cause the pointer to jump around on the screen. and drivers HP recommends that you update your programs and drivers on a regular basis with the latest versions. Go to http://www.hp.com/support to - HP Pavilion g4-2000 | HP Notebook Reference Guide - Windows 7 - Page 61
HP Web site at http://www.hp.com/go/sdm, and follow the instructions to download and install SoftPaq Download Manager. To download SoftPaqs: 1. Select Start > All Programs > HP Software Setup > HP all supported models. Select Show software for all supported models. If you have used HP SoftPaq - HP Pavilion g4-2000 | HP Notebook Reference Guide - Windows 7 - Page 62
output devices on the system (such as disk drives, display, keyboard, mouse, and printer). Setup Utility (BIOS) includes settings for while the "Press the ESC key for Startup Menu" message is displayed at the bottom of the screen. 2. Press f10 to enter Setup Utility (BIOS). Changing the language - HP Pavilion g4-2000 | HP Notebook Reference Guide - Windows 7 - Page 63
displayed at the bottom of the screen. 2. Press f10 to enter Setup Utility (BIOS). ● To select a menu or a menu item, use the keyboard arrow keys saving your changes, press the esc key, and then follow the on-screen instructions. - or - Use the arrow keys to select Exit > Exit Discarding Changes - HP Pavilion g4-2000 | HP Notebook Reference Guide - Windows 7 - Page 64
f10, and then follow the on-screen instructions. - or - Use the arrow keys HP Web site. Most BIOS updates on the HP Web site are packaged in compressed files called SoftPaqs. Some download packages contain a file named Readme.txt, which contains information regarding installing and troubleshooting - HP Pavilion g4-2000 | HP Notebook Reference Guide - Windows 7 - Page 65
Sleep or Hibernation. Do not insert, remove, connect, or disconnect any device, cable, or cord. 1. Select Start > Help and Support > Maintain. 2. Follow the on-screen instructions to identify your computer and access the BIOS update you want to download. 3. At the download area, follow these steps - HP Pavilion g4-2000 | HP Notebook Reference Guide - Windows 7 - Page 66
repeats the start-up test and checks for intermittent problems that the start-up test does not detect. , contact HP Customer Support to report the issue and purchase a replacement battery. to run, and then follow the on-screen instructions. NOTE: If you need to stop a diagnostics test while - HP Pavilion g4-2000 | HP Notebook Reference Guide - Windows 7 - Page 67
the package "FRAGILE." ● If the computer has a wireless device or an HP Mobile Broadband Module installed, such as an 802.11b/g device, a Global System for Mobile Communications (GSM) device, or a General Packet Radio Service (GPRS) device, the use of these devices may be restricted in - HP Pavilion g4-2000 | HP Notebook Reference Guide - Windows 7 - Page 68
hazardous locations. If you are uncertain of the policy that applies to the use of a particular device, ask for authorization to use it before you turn it on. ● If you are traveling internationally, follow these suggestions: ◦ Check the computer-related customs regulations for each country or region - HP Pavilion g4-2000 | HP Notebook Reference Guide - Windows 7 - Page 69
.html. Choose from the following types of support: ◦ Chat online with an HP technician. NOTE: When chat is not available in a particular language, it is available in English. ◦ E-mail HP Customer Support. ◦ Find HP Customer Support worldwide telephone numbers. ◦ Locate an HP service center. 59 - HP Pavilion g4-2000 | HP Notebook Reference Guide - Windows 7 - Page 70
drive, or loss of information, observe these precautions: ● If removal or installation instructions direct you to unplug the computer, unplug it after being properly grounded and before with component removal or installation, contact HP Customer Support. 60 Appendix C Electrostatic Discharge - HP Pavilion g4-2000 | HP Notebook Reference Guide - Windows 7 - Page 71
23 displaying remaining charge 23 disposing 25 low battery levels 23 replacing 25 storing 24 Battery Check 22 battery information, finding 22 48 CyberLink PowerDVD 17 D digital card inserting 27 removing 28 supported formats 27 Disk Cleanup software 37 Disk Defragmenter software 37 DisplayPort, - HP Pavilion g4-2000 | HP Notebook Reference Guide - Windows 7 - Page 72
19 initiated during critical battery level 23 initiating 19 high-definition devices, connecting 16, 17 HP 3D DriveGuard 37 HP Connection Manager 3 HP CoolSense 26 HP Mobile Broadband Module 6 HP USB Ethernet Adapter, connecting 11 hubs 31 I icons network 2 wireless 2 installing critical security - HP Pavilion g4-2000 | HP Notebook Reference Guide - Windows 7 - Page 73
Disk Defragmenter 37 HP 3D DriveGuard 38 HP Connection Manager 3 storing a battery 24 switch, power 18 system information, displaying 53 T temperature 24 testing an AC adapter 26 traveling with the computer 24, 57 tray-load optical drive 39 troubleshooting resources 59 turning off the computer 18 - HP Pavilion g4-2000 | HP Notebook Reference Guide - Windows 7 - Page 74
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