HP Pavilion g4-2000 User Guide - Windows 7

HP Pavilion g4-2000 Manual

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  • HP Pavilion g4-2000 | User Guide - Windows 7 - Page 1
    User Guide
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    the U.S. and other countries. Microsoft and Windows are U.S. registered trademarks of Microsoft Corporation. SD Logo is a trademark of its proprietor. The information contained herein is subject to change without notice. The only warranties for HP products and services are set forth in the express
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    Safety warning notice WARNING! To reduce the possibility of heat-related injuries or of overheating the computer, do not place the computer directly on your lap or obstruct the computer air vents. Use the computer only on a hard, flat surface. Do not allow another hard surface, such as an adjoining
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    iv Safety warning notice
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    wireless button 16 Using HP Connection Manager 16 Using operating system controls 17 Using a WLAN ...17 Using an Internet service provider 17 Setting up a WLAN 18 Configuring a wireless router 18 Protecting your WLAN 18 Connecting to a WLAN 19 Using Bluetooth wireless devices (select models
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    Intel Wireless Display and Wireless Music (select models only 26 Managing your photo, audio, and video files 26 5 Using the keyboard and pointing devices 27 Using the keyboard ...28 Using ALT GR key combinations 28 Using the action keys ...28 Using the hot keys ...29 Using the TouchPad ...30
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    HP drivers ...59 Cleaning your computer ...60 Cleaning the display, sides, and cover 60 Cleaning the TouchPad and keyboard 60 Traveling with or shipping your computer 61 9 Securing your computer and information 62 Locating your security software ...62 Using passwords ...63 Setting Windows
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    Backup and Restore 74 Restore and recovery ...75 Restoring to a previous system restore point 75 Restoring specific files ...75 Restoring specific files using Windows Backup and Restore 75 Recovering the original system using HP Recovery Manager 75 What you need to know 75 Recovering using
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    12 Specifications ...78 Input power ...78 Operating environment ...79 13 Troubleshooting and support ...80 Troubleshooting ...81 Disc drive problems ...81 Wireless connection problems 81 Cannot connect to a WLAN 82 Cannot connect to a preferred network 82 Current network security codes are
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    x
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    computer, read this chapter to learn about best practices after setup, fun things to do with your computer, and where to go to get more HP resources. Best practices To protect your smart investment, after you set up and register the computer, we recommend the following steps: ● If you haven
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    Fun things to do ● You know you can watch a YouTube video on the computer. But did you know that you can also connect your computer to a TV and watch the video on TV? For more information, see Connecting an HDMI TV or monitor on page 25. ● You know you can listen to music on the computer. But did
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    Setup Instructions Help and Support Contents ● Overview of computer setup and features. ● A broad range of how-to information and troubleshooting tips. To access Help and Support, select Start > Help and Support. For more details, go to http://www.hp.com/ support. Safety & Comfort Guide ● Proper
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    2 Getting to know your computer Finding your hardware and software information ▲ Select Start > Computer. A list displays all the devices installed in your computer, including optical drives, solid-state drives (SSD), or a secondary hard drive. To find out what software is included on your computer,
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    Security cable slot Description ● Blinking white: The hard drive is being accessed. ● Amber: HP 3D DriveGuard has temporarily parked the hard drive. NOTE: For information about HP 3D DriveGuard, see Using HP 3D DriveGuard (select models only) on page 53. Connects an optional USB device. NOTE: For
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    Left side Component (1) External monitor port (2) Vents (2) (3) HDMI port (4) RJ-45 (network) jack (5) USB 3.0 ports (2) (6) Audio-in (microphone) jack Description Connects an external VGA monitor or projector. Enable airflow to cool internal components. NOTE: The computer fan starts up
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    , see the Regulatory, Safety and Environmental Notices. NOTE: When a device is connected to a headphone jack, the computer speakers are disabled. Supports the following digital card formats: ● Secure Digital (SD) Memory Card ● Secure Digital Extended Capacity (SDxC) Memory Card ● Secure Digital High
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    notices, see the section of the Regulatory, Safety, and Environmental Notices that applies to your country or region. These notices are located in Help and Support. 8 Chapter 2 Getting to know your computer
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    Top TouchPad Component (1) (2) TouchPad on/off button TouchPad light (3) TouchPad zone (4) Left TouchPad button (5) Right TouchPad button Description Turns the TouchPad on or off. ● Amber: The TouchPad is off. ● Off: The TouchPad is on. Moves the on-screen pointer and selects or activates
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    Computer sound is off. ● Off: Computer sound is on. ● White: An integrated wireless device, such as a wireless local area network (WLAN) device and/or a Bluetooth® device, is on. ● Amber: All wireless devices are off. ● Amber: The TouchPad is off. ● Off: The TouchPad is on. 10 Chapter 2 Getting to
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    CAUTION: Pressing and holding down the power button will result in the loss of unsaved information. If the computer has stopped responding and Microsoft® Windows® shutdown procedures are ineffective, press and hold the power button down for at least 5 seconds to turn off the computer. To learn more
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    information when pressed in combination with the fn key. Displays system information when pressed in combination with the esc key. Displays the Windows Start menu. Execute frequently used system functions. Displays a shortcut menu for items beneath the cursor. 12 Chapter 2 Getting to know your
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    to cycle on and off during routine operation. (4) Keyboard access, optical disk drive (ODD), The service door provides access to the keyboard, ODD, solid-state drive (SSD)/hard drive bay, to restore computer functionality, and then contact customer support through Help and Support. Bottom 13
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    you may need when you troubleshoot system problems or travel internationally with the support. The serial number label is affixed inside the battery bay of your computer. ● Microsoft® Certificate of Authenticity-Contains the Windows Product Key. You may need the Product Key to update or troubleshoot
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    3 Connecting to a network Your computer can travel with you wherever you go. But even at home, you can explore the globe and access information from millions of websites using your computer and a wired or wireless network connection. This chapter will help you get connected to that world. 15
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    wireless technology, see the information and website links provided in Help and Support. Using the wireless controls You can control the wireless devices in ● Wireless local area network (WLAN)/Wi-Fi ● Bluetooth HP Connection Manager provides information and notifications on connection status and
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    HP Help and Support > HP Connection Manager. For more details about using HP Connection Manager, see the HP problems. To use operating system controls, select Start > Control Panel > Network and Internet > Network and Sharing Center. For more information, select Start > Help and Support service.
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    : ● A broadband modem (either DSL or cable) (1) and high-speed Internet service purchased from an Internet service provider ● A wireless router (2) (purchased separately) ● A wireless computer (3) NOTE over the network. For more information, see Help and Support. 18 Chapter 3 Connecting to a network
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    new connection or network. A list of options is displayed, allowing you to manually search for and connect to a network or to create a new network notebook, PDA) ● Phones (cellular, cordless, smart phone) ● Imaging devices (printer, camera) ● Audio devices (headset, speakers) ● Mouse Bluetooth
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    Connecting to a wired network Your computer supports a local area network (LAN) wired connection. A LAN connection uses a network cable and is much faster than a modem, which uses telephone cable. LAN (RJ-45) cables
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    4 Enjoying entertainment features Use your HP computer as an entertainment hub to socialize via the webcam, enjoy and manage your music, and download and watch movies. Or, to make your computer
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    Component (4) (5) (6) (7) (8) (9) (10) (11) USB 2.0 port Optical drive Audio-out (headphone) jack Audio-in (microphone) jack USB 3.0 ports (2) HDMI port External monitor port Speakers (2) Description Connects optional USB devices. NOTE: For details about different types of USB ports, see Using a
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    select Start > Help and Support. Using audio On your HP computer, you can play music your computer, follow the device manufacturer's instructions. To connect high-definition speakers to the Hardware and Sound > Sound. 2. When the Sound window opens, click the Sounds tab. Under Program Events,
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    Start > Control Panel > Hardware and Sound > Sound. Using video Your HP computer is a powerful video device that enables you to watch streaming video the computer, using the correct cable. Check the device manufacturer's instructions if you have questions. Connecting a VGA monitor or projector To
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    HDMI TV or monitor To see the computer screen image on a high-definition TV or monitor, connect the high-definition device according to the following instructions. To connect an HDMI device to your computer, you need an HDMI cable, sold separately. To connect a high-definition TV or monitor to your
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    HDMI TV) HDMI is the only video interface that supports high-definition video and audio. After you connect an HDMI (purchased separately). For details about using the wireless adapter, see the manufacturer's instructions. To open Intel Wireless Display, select Start > All Programs > Intel WiDi.
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    and pointing devices Your computer allows easy on-screen navigation. In addition to the keyboard, a TouchPad allows you to perform on-screen functions. Your computer also has special action keys or hot key functions to perform routine tasks simply. In
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    a keyboard that includes this key, use the alt gr+4 key combination. Region-specific keyboards in India can Windows operating system and your computer, answers to questions, and updates to your computer. Help and Support also provides automated troubleshooting tools and access to customer support
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    the combination. Function Hot key Display system information. fn+esc Description Displays information about system hardware components and the system BIOS version number. Using the keyboard 29
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    off or on, quickly double-tap the TouchPad on/off button. The TouchPad light is off when the TouchPad is on. 30 Chapter 5 Using the keyboard and pointing devices
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    Navigating To move the on-screen pointer, slide one finger across the TouchPad in the direction you want the pointer to go. Selecting Use the left and right TouchPad buttons as you would use the corresponding buttons on an external mouse. Using the TouchPad 31
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    use TouchPad gestures, place two fingers on the TouchPad at the same time. NOTE: TouchPad gestures are not supported in all programs. To view the demonstration of a gesture: 1. Select Start > Control Panel > Hardware Click Apply, and then click OK. 32 Chapter 5 Using the keyboard and pointing devices
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    Scrolling Scrolling is useful for moving up, down, or sideways on a page or image. To scroll, place two fingers slightly apart on the TouchPad, and then drag them across the TouchPad in an up, down, left, or right motion. NOTE: Scrolling speed is controlled by finger speed. Pinching/Zooming Pinching
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    reverse the rotation, move your right forefinger from 3 o'clock to 12 o'clock. NOTE: Rotating is disabled at the factory by default. 34 Chapter 5 Using the keyboard and pointing devices
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    power and an AC power source is not available to charge the battery, it is important to monitor and conserve the battery charge. Your computer supports power plans to manage how your computer uses and conserves power so that you can balance computer performance with power conservation. 35
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    the factory to initiate Sleep after a specific period of inactivity, depending on whether the timeouts can be changed using Power Options in Windows Control Panel. With the computer on, you closed, open the display. ● Press a key on the keyboard. ● Tap or swipe the TouchPad. When the computer exits
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    the factory to initiate Hibernation after a specific period of inactivity, depending on whether a password to be required on wakeup, you must enter your Windows password before the computer will return to the screen. Setting password instructions. 5. Click Save changes. Using Sleep or Hibernation 37
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    Using the power meter The power meter allows you to quickly access power settings and view the remaining battery charge. ● To display the percentage of remaining battery charge and the current power plan, move the pointer over the Power Meter icon, at the far right of the taskbar. ● To access Power
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    your own power plan and customize it to suit your needs. Use HP Power Manager or Windows Control Panel to select a power plan or to create your own plan. To start HP Power Manager, select Start > Control Panel > Hardware and Sound > HP Power Manager. To access the Power Options in the Control Panel
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    , power management, and proper care and storage to maximize battery life ● Information about battery types, specifications, life cycles, and capacity To access battery information, select Start > Help and Support > Learn > Power Plans: Frequently Asked Questions. 40 Chapter 6 Managing power
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    Conserving battery power Use the following tips for conserving battery power and maximizing battery life: ● Lower the brightness on the display. ● Select the Power saver setting in Power Options. ● Remove the battery from the computer when it is not being used or charged. ● Turn off wireless devices
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    User Guides. Replacing a user-replaceable battery Battery Check in Help and Support notifies you to replace the battery when an internal cell is not charging properly or when the battery storage capacity has reached a weak condition. If the battery is possibly covered by an HP warranty, instructions
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    For information about connecting to AC power, see the Setup Instructions provided in the computer box. The computer does not provided with the computer, a replacement AC adapter provided by HP, or a compatible AC adapter purchased from HP. Connect the computer to external power under any of the
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    surface temperature of your computer at the optimum level of comfort. When HP CoolSense is off, the position of the computer is not detected and the the computer with the power button, the recommended procedure is to use the Windows Shut down command: NOTE: If the computer is in the Sleep state or
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    and drivers, or to learn which computer port to use, see the manufacturer's instructions. Using a USB device Most computers have more than one USB port, because this versatile interface allows you to connect to numerous kinds of external devices to your computer, such as a USB keyboard
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    the device. 2. Click the remove hardware icon in the notification area, at the far right of the taskbar, and then follow the on-screen instructions. 3. Remove the device. Connecting a powered USB device CAUTION: To reduce the risk of damage to the equipment when connecting a powered device, be sure
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    with the digital card. 2. Click the remove hardware icon in the notification area, at the far right of the taskbar. Then follow the on-screen instructions. 3. Press in on the card (1), and then remove it from the slot (2). NOTE: If the card is not ejected, pull the card out of the
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    is sufficiently charged before writing to media. ● Do not type on the keyboard or move the computer while an optical drive is writing to a disc. , lint-free, soft cloth. Your computer may include an optical drive that supports one or more of the following disc technologies: ● CD-A compact disc stores
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    such a BD movie release is inserted in the drive. Follow the on-screen instructions to install the update. ● If lines appear on the display when viewing a BD, they may be caused by interference from the wireless network. To resolve
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    you remove it. 3. Close the disc tray and place the disc in a protective case. If the disc tray does not open normally, see Disc drive problems on page 81. Sharing drives on the network You can access software and data and install applications by sharing drives connected to another computer in
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    and Disk Cleanup and by replacing a hard drive or adding memory. It also provides information about updating your programs and drivers, instructions for cleaning your computer, and tips for travelling with your computer. Improving performance Everyone wants a fast computer and by performing
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    keyboard extremes. See Handling drives on page 51 for specific precautions when handling drives. CAUTION: To prevent service door (1). 2. Slide the service door forward slightly (2), lift the front right corner of the service door (3), and then maintain an angle while removing the service
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    from the hard drive and remove the bracket (5) from the hard drive. To install a hard drive, reverse this procedure. Using HP 3D DriveGuard (select models only) HP 3D DriveGuard protects a hard drive by parking the drive and halting data requests under either of the following conditions: ● You drop
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    may take more than an hour to complete. HP recommends defragmenting your hard drive at least once a a monthly schedule, but you can defragment your computer manually at any time. To run Disk Defragmenter: 1. Defragmenter. 3. Follow the on-screen instructions. For additional information, access the
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    have in your computer. The computer has two memory module slots. The memory module slots are located on the bottom of the computer under the service door. The memory capacity of the computer can be upgraded by adding a memory module or replacing the existing memory module in one of the memory
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    door forward slightly (2), lift the front right corner of the service door (3), and then maintain an angle while removing the service door (4). 8. If you are replacing a memory module, remove the existing memory module: a. Pull away the retention clips (1) on each side of the memory module. The
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    b. Grasp the edge of the memory module (2), and then gently pull the module out of the memory module slot. CAUTION: To prevent damage to the memory module, hold the memory module by the edges only. Do not touch the components on the memory module. To protect a memory module after removal, place it
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    10. Replace the service door. 11. Replace the battery. 12. Turn the computer right-side up, and then reconnect external power and external devices. 13. Turn on the computer. 58 Chapter 8 Maintaining your computer
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    work well with the most recent gaming software. Without the latest driver, you would not be getting the most out of your equipment. Go to http://www.hp.com/support to download the latest versions of HP programs and drivers. In addition, register to receive automatic update notifications when they
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    -free glass cleaner or use an acceptable germicidal disposable wipe. ● To prevent keys from sticking and to remove dust, lint, and particles from the keyboard, use a can of compressed air with a straw extension. WARNING! To reduce the risk of electric shock or damage to internal components, do not
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    Traveling with or shipping your computer If you have to travel with or ship your computer, here are some tips to keep in mind to keep your equipment safe. ● Prepare the computer for traveling or shipping: ◦ Back up your information to an external drive. ◦ Remove all discs and all external media
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    essential for protecting the confidentiality, integrity, and availability of your information. Standard security solutions provided by the Windows operating system, HP applications, the non-Windows Setup Utility (BIOS), and other third-party software can help protect your computer from a variety of
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    passwords can be set in Windows or in the HP Setup Utility (BIOS) that service, back up your files, delete confidential files, and then remove all password settings. For additional information about Windows passwords, such as screen-saver passwords, select Start > Help and Support. Setting Windows
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    Your administrator password is not interchangeable with an administrator password set in Windows, nor is it displayed as it is set, entered, changed, arrow keys to select Security, and then follow the on-screen instructions. Your changes take effect when the computer restarts. Using Internet
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    ● Obtain updates to Windows and other Microsoft programs, as they are released, from the Microsoft website and through the updates link in Help and Support. Installing HP and third-party software updates HP recommends that you regularly update the software and drivers that were originally installed
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    after you purchased your computer, regularly update the software. Software companies provide software updates to their products to correct security problems and improve functionality of the software. Securing your wireless network When you set up your wireless network, always enable security
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    (such as disk drives, display, keyboard, mouse, and printer). Setup Utility HP website. Most BIOS updates on the HP website are packaged in compressed files called SoftPaqs. Some download packages contain a file named Readme.txt, which contains information regarding installing and troubleshooting
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    System BIOS) can be displayed by pressing fn+esc (if you are already in Windows) or by using Setup Utility (BIOS). 1. Start Setup Utility (BIOS). 2. , or cord. 1. Select Start > Help and Support > Maintain. 2. Follow the on-screen instructions to identify your computer and access the BIOS update you
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    that has an .exe extension (for example, filename.exe). The BIOS installation begins. 5. Complete the installation by following the on-screen instructions. NOTE: After a message on the screen reports a successful installation, you can delete the downloaded file from your hard drive. Updating the
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    screen, press esc. When the Startup Menu is displayed, press f2. 2. Click the diagnostic test you want to run, and then follow the on-screen instructions. NOTE: If you need to stop a diagnostics test while it is running, press esc. 70 Chapter 10 Using Setup Utility (BIOS) and System Diagnostics
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    these recovery tools carefully, and keep them in a safe place. ● HP Recovery Manager examines the computer and determines the required storage capacity for the discs, or you can obtain recovery discs for your computer from the HP website. If you use an external optical drive, it must be connected
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    instructions to continue. To recover, see Recovering the original system using HP Recovery Manager on page 75. Creating system restore points A system restore point is a snapshot of certain hard drive contents saved by Windows System Restore at a specific , see Help and Support. Creating a system
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    to re-enter your preferences. To create a screen shot: 1. Display the screen you want to save. 2. Copy the screen image: To copy only the active window, press alt+prt sc. To copy the entire screen, press prt sc. 3. Open a word-processing document or graphics editing program, and then select Edit
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    > Backup and Restore. 2. Follow the on-screen instructions to schedule and create a backup. NOTE: Windows includes the User Account Control feature to improve the or changing Windows settings. See Help and Support for more information. To restore, see Restoring specific files using Windows Backup and
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    up before. Restoring specific files using Windows Backup and Restore Windows allows you to restore files that were backed up using Windows Backup and Restore: 1. Select Start > Control Panel > System and Security > Backup and Restore. 2. Follow the on-screen instructions to restore your backup
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    system from the HP website. ● The Minimized Image Recovery option is recommended for advanced users only. All hardwarerelated drivers and software are screen. 2. Click System Recovery in the HP Recovery Manager window. 3. Follow the on-screen instructions. Recovering using the recovery media 1. If
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    Press esc while the computer is restarting, and then press f9 for boot options. 3. Select Internal CD/DVD ROM Drive from the boot options window. To change the boot order for a recovery flash drive: 1. Insert the flash drive into a USB port. 2. Restart the computer. 3. Press esc while the computer
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    it should be powered only with an AC adapter or a DC power source supplied and approved by HP for use with this computer. The computer can operate on DC power within the following specifications. Operating voltage and current varies by platform. Input power Operating voltage and current DC plug of
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    Operating environment Factor Temperature Operating Nonoperating Relative humidity (noncondensing) Operating Nonoperating Maximum altitude (unpressurized) Operating Nonoperating Metric 5°C to 35°C -20°C to 60°C 10% to 90% 5% to 95% -15 m to 3,048 m -15 m to 12,192 m U.S. 41°F to 95°F -4°F to 140°F
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    13 Troubleshooting and support ● Troubleshooting ● Contacting customer support 80 Chapter 13 Troubleshooting and support
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    Troubleshooting Disc drive problems If the disc tray fails to open normally, follow these steps: disc tray and place the disc in a protective case. Wireless connection problems Some possible causes for wireless connection problems include the following: ● Wireless device is not turned on. ● Wireless
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    driver for the WLAN device is not properly installed. For more information about troubleshooting WLANs, see the website links provided in Help and Support of the taskbar, right-click the icon, and then click Troubleshoot problems. Windows resets your network device and attempts to reconnect to one of
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    to identify your computer to the network. ● For a network connected to your personal wireless router, review the router user guide for instructions on setting up the same codes on both the router and the WLAN device. ● For a by removing power from the router for 10 to 15 seconds. Troubleshooting 83
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    your Internet browser and go to http://www.hp.com/support. 2. Select your country or region. 3. Click the option for software and driver downloads, and then type your computer model number in the search box. 4. Press enter, and then follow the on-screen instructions. NOTE: If the WLAN device you are
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    or expansion device. ● Connect an optional power adapter purchased as an accessory from HP. Resolving a low battery level when no power source is available ● Initiate Hibernation be replaced. Contact customer support for information about obtaining a replacement AC power adapter. Troubleshooting 85
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    ● Chat online with an HP technician. NOTE: When technical support chat is not available in a particular language, it is available in English. ● Email HP Customer Support. ● Find HP Customer Support worldwide telephone numbers. ● Locate an HP service center. 86 Chapter 13 Troubleshooting and support
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    to a drive, or loss of information, observe these precautions: ● If removal or installation instructions direct you to unplug the computer, unplug it after being properly grounded and before removing a electricity or assistance with component removal or installation, contact customer support. 87
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    brightness 28 Help and Support 28 identifying 12 increase determining version 68 downloading an update 68 updating 67 Bluetooth device 16, 19 boot order changing 77 buttons left , identifying 12, 29 fun things to do 2 H hard drive HP 3D DriveGuard 53 hard drive bay, identifying 13 hard drive light 5
  • HP Pavilion g4-2000 | User Guide - Windows 7 - Page 99
    keyboard hot keys, identifying 29 keys action 12 esc 12 fn 12 Windows applications 12 Windows logo 12 L labels Microsoft Certificate of Authenticity 14 regulatory 14 serial number 14 service 76 recovering the original system 75 recovery 75 HP Recovery Manager 75 recovery discs 71 recovery media 71
  • HP Pavilion g4-2000 | User Guide - Windows 7 - Page 100
    with the computer 14, 41, 61 Troubleshooting and support 80 troubleshooting; AC adapter 85 troubleshooting; audio functions 84 troubleshooting; disc drive 81 troubleshooting; low battery level 85 troubleshooting; power management 84 troubleshooting; wireless connection 81 turning off the computer
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User Guide