HP Pavilion g6-1a00 HP Pavilion G6 Notebook PC - Maintenance and Service Guide
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- HP Pavilion g6-1a00 | HP Pavilion G6 Notebook PC - Maintenance and Service Guide - Page 1
HP Pavilion G6 Notebook PC Maintenance and Service Guide SUMMARY This guide is a troubleshooting reference used for maintaining and servicing the computer. It provides comprehensive information on identifying computer features, components, and spare parts; troubleshooting computer problems; and - HP Pavilion g6-1a00 | HP Pavilion G6 Notebook PC - Maintenance and Service Guide - Page 2
to change without notice. The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. HP shall not be liable for technical or editorial errors - HP Pavilion g6-1a00 | HP Pavilion G6 Notebook PC - Maintenance and Service Guide - Page 3
Safety warning notice WARNING! To reduce the possibility of heat-related injuries or of overheating the computer, do not place the computer directly on your lap or obstruct the computer air vents. Use the computer only on a hard, flat surface. Do not allow another hard surface, such as an adjoining - HP Pavilion g6-1a00 | HP Pavilion G6 Notebook PC - Maintenance and Service Guide - Page 4
iv Safety warning notice - HP Pavilion g6-1a00 | HP Pavilion G6 Notebook PC - Maintenance and Service Guide - Page 5
25 Sequential part number listing ...26 4 Removal and replacement procedures ...30 Preliminary replacement requirements 30 Tools required ...30 Service considerations ...30 Plastic parts ...30 Cables and connectors 31 Drive handling 31 Grounding guidelines ...32 Electrostatic discharge damage 32 - HP Pavilion g6-1a00 | HP Pavilion G6 Notebook PC - Maintenance and Service Guide - Page 6
number ...35 Computer feet ...36 Battery ...37 Service access cover ...38 Hard drive ...39 Optical drive Specifications ...76 Computer specifications ...76 39.6-cm (15.6-in) display specifications 77 Hard drive specifications ...78 DVD±RW and CD-RW SuperMulti Double-Layer Combo Drive specifications - HP Pavilion g6-1a00 | HP Pavilion G6 Notebook PC - Maintenance and Service Guide - Page 7
a system restore point 91 Restore to a previous date and time 91 8 Power cord set requirements ...92 Requirements for all countries or regions 92 Requirements for specific countries or regions 93 9 Recycling ...94 Battery ...94 Display ...94 Index ...100 vii - HP Pavilion g6-1a00 | HP Pavilion G6 Notebook PC - Maintenance and Service Guide - Page 8
viii - HP Pavilion g6-1a00 | HP Pavilion G6 Notebook PC - Maintenance and Service Guide - Page 9
1 Product description Category Processors Description Intel® 2nd Generation Discrete UMA HP Pavilion G6 Notebook PC √ √ Intel® Core™ i7-2620M processor (2.7 √ √ GHz, SC turbo up to 3.40 GHz, 4 MB L3), Dual 35 W Intel Core i5-2540M processor (2.6 GHz, √ √ SC turbo up - HP Pavilion g6-1a00 | HP Pavilion G6 Notebook PC - Maintenance and Service Guide - Page 10
6470M with 512 MB of √ √ dedicated video memory (64Mx16 DDR3, 900 MHz x 4 PCs) ATI Radeon HD 6470M with 1 GB of √ √ dedicated video memory (128Mx16 DDR3, 900 MHz x 4 PCs) ATI Mobility Radeon™ HD 4250 Graphics Support for HD-DVD playback with HD √ √ √ √ decoder and DX11 and HDMI 39 - HP Pavilion g6-1a00 | HP Pavilion G6 Notebook PC - Maintenance and Service Guide - Page 11
mm, 6.35-cm (2.5 in) SATA hard drives: ● 750 GB, 5400 rpm √ √ ● 640 GB, 5400 rpm √ √ ● 500 GB, 7200 rpm √ √ ● 500 GB, 5400 rpm √ √ Supports the following 7 mm, 6.3-cm (2.5 in) SATA hard drives: ● 320 GB, 7200 rpm √ √ ● 250 GB, 7200 rpm √ √ 12.7 mm (0.50-in) fixed SATA tray load - HP Pavilion g6-1a00 | HP Pavilion G6 Notebook PC - Maintenance and Service Guide - Page 12
Category Description Intel® 2nd Generation Discrete UMA Audio High-definition audio supports: √ √ Microsoft® premium requirements with HP Altec Lansing speakers SRS Premium Sound technology Ethernet Integrated 10/100 network interface card √ √ (NIC) Integrated wireless local area - HP Pavilion g6-1a00 | HP Pavilion G6 Notebook PC - Maintenance and Service Guide - Page 13
Category Keyboard/ pointing devices Power requirements Security Operating system Serviceability Description VGA (Dsub 15-pin) supporting the following: ● 2048 x 1536 external resolution @ 75Hz ● 2048 x 1536 external resolution @ 85Hz AC Smart Pin adapter 39.62-cm (15.6-in), full-size keyboard - HP Pavilion g6-1a00 | HP Pavilion G6 Notebook PC - Maintenance and Service Guide - Page 14
2 External component identification Top TouchPad Component (1) TouchPad light (2) TouchPad on/off button (3) Left TouchPad button (4) TouchPad zone (5) Right TouchPad button Description ● Off: The TouchPad is on. ● Amber: The TouchPad is off. Turns the TouchPad on and off. Quickly double- - HP Pavilion g6-1a00 | HP Pavilion G6 Notebook PC - Maintenance and Service Guide - Page 15
Lights Component (1) TouchPad light (2) Caps lock light (3) Power light (4) Wireless light Description ● Off: The TouchPad is on. ● Amber: The TouchPad is off. ● White: Caps lock is on. ● Off: Caps lock is off. ● On: The computer is on. ● Blinking: The computer is in Sleep mode. ● Off: The - HP Pavilion g6-1a00 | HP Pavilion G6 Notebook PC - Maintenance and Service Guide - Page 16
to turn off the computer. To learn more about your power settings, select Start > Control Panel > System and Security > Power Options, or refer to the HP Notebook Reference Guide. 8 Chapter 2 External component identification - HP Pavilion g6-1a00 | HP Pavilion G6 Notebook PC - Maintenance and Service Guide - Page 17
Keys Component (1) esc key (2) fn key (3) Windows logo key (4) Windows applications key (5) Action keys Description Displays system information when pressed in combination with the fn key Displays system information when pressed in combination with the esc key Displays the Windows Start - HP Pavilion g6-1a00 | HP Pavilion G6 Notebook PC - Maintenance and Service Guide - Page 18
Front Component Speakers (2) Description Produce sound 10 Chapter 2 External component identification - HP Pavilion g6-1a00 | HP Pavilion G6 Notebook PC - Maintenance and Service Guide - Page 19
Right side Component (1) (2) (3) (4) Optical drive Optical drive light Optical drive button USB port (5) AC adapter light (6) Power connector (7) Security cable slot Description Plays optical discs, such as CDs, DVDs, and Blu-ray discs Green: The optical drive is being accessed. Ejects the - HP Pavilion g6-1a00 | HP Pavilion G6 Notebook PC - Maintenance and Service Guide - Page 20
Left side Component (1) External monitor port (2) Vents (2) (3) RJ-45 (network) jack (4) HDMI port (5) USB ports (2) (6) Audio-in (microphone) jack (7) Audio-out (headphone) jack Description Connects an external VGA monitor or projector Enable airflow to cool internal components NOTE: - HP Pavilion g6-1a00 | HP Pavilion G6 Notebook PC - Maintenance and Service Guide - Page 21
Component (8) Digital Media Slot (9) Hard drive light (10) Power light Description Supports the following optional digital card formats: ● MultiMedia Card (MMC) ● Secure Digital (SD) Memory Card ● Secure Digital High Capacity (SDHC) Memory Card ● Secure Digital Extended Capacity ( - HP Pavilion g6-1a00 | HP Pavilion G6 Notebook PC - Maintenance and Service Guide - Page 22
, refer to the section of the Regulatory, Safety and Environmental Notices that applies to your country or region. These notices are located in Help and Support. 14 Chapter 2 External component identification - HP Pavilion g6-1a00 | HP Pavilion G6 Notebook PC - Maintenance and Service Guide - Page 23
Bottom Component (1) (2) Battery bay Vents (5) (3) Battery release latch (4) Service cover Description Holds the battery Enable airflow to cool internal components NOTE: The computer fan starts up automatically to cool internal components and prevent overheating. - HP Pavilion g6-1a00 | HP Pavilion G6 Notebook PC - Maintenance and Service Guide - Page 24
provides specific information about the product's hardware components. The part number helps a service technician to determine what components and parts are needed. The duration of the warranty period for the computer. An alphanumeric identifier used to locate documents, drivers, and support for - HP Pavilion g6-1a00 | HP Pavilion G6 Notebook PC - Maintenance and Service Guide - Page 25
Computer major components Computer major components 17 - HP Pavilion g6-1a00 | HP Pavilion G6 Notebook PC - Maintenance and Service Guide - Page 26
Item (1) (2) (3) (4) (5) (6) (7) (8) (9) (10) Description Spare part number 39.6-cm (15.6-in) High Definition (HD), light-emitting diode (LED), BrightView (1366 x 768) display assembly: NOTE: For more information on the display assembly internal component spare part information, See Display - HP Pavilion g6-1a00 | HP Pavilion G6 Notebook PC - Maintenance and Service Guide - Page 27
Item Description Spare part number (11 & 14) System board (includes replacement thermal material): ● For use in Intel HM55 UMA computer models ● For use in Intel HM65 UMA computer models ● For use in Intel HM55 discrete, 512 M, computer models ● For use in Intel HM55 discrete, 1 GB, computer - HP Pavilion g6-1a00 | HP Pavilion G6 Notebook PC - Maintenance and Service Guide - Page 28
Item Description Spare part number ● V140 (2.3 GHz, 512 KB L2, 1066 MHz, 3.2 GT/s) - SC 25 W 616333-001 (13 & 16) Fan/heat sink assembly (includes replacement thermal material): ● For use in AMD UMA computer models ● For use in Intel UMA computer models ● For use in Intel discrete computer - HP Pavilion g6-1a00 | HP Pavilion G6 Notebook PC - Maintenance and Service Guide - Page 29
5400 rpm ● 640 GB, 5400 rpm ● 500 GB, 7200 rpm ● 500 GB, 5400 rpm Supports the following 7.0 mm, 6.35 cm (2.5 in) SATA hard drives: ● 320 GB, 7200 (not illustrated, includes bumper and rubber feet) Plastics Kit (includes service access cover) Spare part number 581096-001 621569-001 639738-001 - HP Pavilion g6-1a00 | HP Pavilion G6 Notebook PC - Maintenance and Service Guide - Page 30
Display assembly components Item (1) (2) (3) (4) (5) (6) (7) (8) Description Display bezel Webcam module 39.6-cm (15.6-in) high-definition, BrightView LED display panel Display hinges Display hinge covers Display cable Wireless antenna (includes wireless antenna transceivers and cable) Display - HP Pavilion g6-1a00 | HP Pavilion G6 Notebook PC - Maintenance and Service Guide - Page 31
Item Description ● For use in Pacific Blue computer models ● For use in Pearl Pink computer models ● For use in Ocean Drive computer models ● For use in Luminous Rose computer models ● For use in Sweet Purple computer models ● For use in Butter Gold computer models Display Screw Kit (not - HP Pavilion g6-1a00 | HP Pavilion G6 Notebook PC - Maintenance and Service Guide - Page 32
the following 9.5 mm, 6.3 cm (2.5 in) SATA hard drives: ● 750 GB, 5400 rpm ● 640 GB, 5400 rpm ● 500 GB, 7200 rpm ● 500 GB, 5400 rpm Supports the following 7 mm, 6.3 cm (2.5 in) SATA hard drives: ● 320 GB, 7200 rpm ● 250 GB, 7200 rpm Hard drive bracket (included with hard drive) Optical drive ( - HP Pavilion g6-1a00 | HP Pavilion G6 Notebook PC - Maintenance and Service Guide - Page 33
Miscellaneous parts Description AC adapters ● 65-W AC adapter ● 90-W AC adapter Power cord, AC, 3 wire, black, 1.83-m TouchPad button board Screw kit ● Phillips 2.0 x 2.0 (pan-head) screw ● Phillips 3.0 x 1.5 screw ● Phillips 3.0 x 2.0 screw ● Phillips 3.0 x 3.0 screw ● Phillips 4.0 x 2.0 (captive) - HP Pavilion g6-1a00 | HP Pavilion G6 Notebook PC - Maintenance and Service Guide - Page 34
Sequential part number listing Spare part number 449137-001 490371-001 640886-001 580101-001 581096-001 593127-001 593530-001 593553-001 593554-001 600370-001 603785-001 609939-001 602993-001 616333-001 616343-001 616345-001 620656-001 621569-001 Description RTC battery Power cord, AC, 3 wire, - HP Pavilion g6-1a00 | HP Pavilion G6 Notebook PC - Maintenance and Service Guide - Page 35
Spare part number 625823-001 625831-001 630703-001 630705-001 631252-001 631253-001 631255-001 631956-001 634250-001 634638-001 634687-001 634688-001 634689-001 634691-001 634692-001 634693-001 634861-001 634862-001 634925-001 635494-001 635495-001 635496-001 635500-001 636634-001 636635-001 638039- - HP Pavilion g6-1a00 | HP Pavilion G6 Notebook PC - Maintenance and Service Guide - Page 36
Spare part number 639506-001 639507-001 639508-001 639509-001 639510-001 639511-001 639512-001 639513-001 639514-001 639515-001 639516-001 639517-001 639518-001 639519-001 639520-001 639521-001 639522-001 639523-001 639524-001 639525-001 639526-001 639527-001 639528-001 639529-001 639530-001 639531- - HP Pavilion g6-1a00 | HP Pavilion G6 Notebook PC - Maintenance and Service Guide - Page 37
display bumper strips) USB board Power button board Touchpad button board (includes bracket and cable) Display hinge covers Plastics Kit (includes service access cover) Power connector (includes cable) Keyboard (includes keyboard cable) for use in the United States, Black Keyboard for use in - HP Pavilion g6-1a00 | HP Pavilion G6 Notebook PC - Maintenance and Service Guide - Page 38
screwdriver ● Phillips P0 and P1 screwdrivers Service considerations Before disassembly or assembly procedures, review and adhere to all service considerations. NOTE: As you remove pressure only at the points designated in the maintenance instructions. 30 Chapter 4 Removal and replacement procedures - HP Pavilion g6-1a00 | HP Pavilion G6 Notebook PC - Maintenance and Service Guide - Page 39
Cables and connectors CAUTION: When servicing the computer, be sure that cables are placed in their proper locations during the reassembly process. Improper cable placement can damage the computer. Cables must - HP Pavilion g6-1a00 | HP Pavilion G6 Notebook PC - Maintenance and Service Guide - Page 40
Grounding guidelines Electrostatic discharge damage Electronic components are sensitive to electrostatic discharge (ESD). Circuitry design and structure determine the degree of sensitivity. Networks built into many integrated circuits provide some protection, but in many cases, ESD contains enough - HP Pavilion g6-1a00 | HP Pavilion G6 Notebook PC - Maintenance and Service Guide - Page 41
material. ● Use a wrist strap connected to a properly grounded work surface and use properly grounded tools and equipment. ● Use conductive field service tools, such as cutters, screwdrivers, and vacuums. ● When fixtures must directly contact dissipative surfaces, use fixtures made only of static - HP Pavilion g6-1a00 | HP Pavilion G6 Notebook PC - Maintenance and Service Guide - Page 42
with ground cords of one megohm resistance ● Static-dissipative tables or floor mats with hard ties to the ground ● Field service kits ● Static awareness labels ● Material-handling packages ● Nonconductive plastic bags, tubes, or boxes ● Metal tote boxes ● Electrostatic voltage levels and - HP Pavilion g6-1a00 | HP Pavilion G6 Notebook PC - Maintenance and Service Guide - Page 43
in 8 different sizes, that must be removed, replaced, or loosened when servicing the computer. Make special note of each screw size and location during removal provides important information that you may need when contacting technical support. (1) Product name (2) Serial number (3) Product number - HP Pavilion g6-1a00 | HP Pavilion G6 Notebook PC - Maintenance and Service Guide - Page 44
Computer feet Description Rubber Feet Kit Spare part number 639572-001 The computer feet are adhesive-backed rubber pads. The feet attach to the base enclosure in the locations illustrated below. 36 Chapter 4 Removal and replacement procedures - HP Pavilion g6-1a00 | HP Pavilion G6 Notebook PC - Maintenance and Service Guide - Page 45
Battery Description 6 cell, 2.20 Ah, 47 Wh 6 cell, 2.55 Ah, 55 Wh Spare part number 593553-001 593554-001 Before disassembling the computer: 1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn on the computer, and then shut it down through the operating - HP Pavilion g6-1a00 | HP Pavilion G6 Notebook PC - Maintenance and Service Guide - Page 46
upside down, with the front toward you. 2. Loosen the two Phillips 4.0 x 2.0 captive screws (1) that secure the service access cover to the computer. 3. Remove the service access cover (2). Reverse this procedure to install the service access cover. 38 Chapter 4 Removal and replacement procedures - HP Pavilion g6-1a00 | HP Pavilion G6 Notebook PC - Maintenance and Service Guide - Page 47
drive bracket screws, are also available in the Hard Drive Hardware Kit. Description Supports the following 9.50 mm, 6.35 cm (2.50 in) SATA hard drives following components: 1. Battery (see Battery on page 37) 2. Service access cover (see Service access cover on page 38) Remove the hard drive: 1. - HP Pavilion g6-1a00 | HP Pavilion G6 Notebook PC - Maintenance and Service Guide - Page 48
3. To replace the hard drive bracket, remove the four Phillips 3.0×3.0 screws (1) that secure the hard drive bracket to the hard drive. 4. Pull the bracket (2) straight up to remove it from the hard drive. 5. To replace the hard drive adapter, remove the Phillips panhead 2.0 x 2.0 screw (1), and - HP Pavilion g6-1a00 | HP Pavilion G6 Notebook PC - Maintenance and Service Guide - Page 49
Double-Layer Drive Spare part number 639570-001 639571-001 Before removing the optical drive: 1. Battery (see Battery on page 37) 2. Service access cover (see Service access cover on page 38) Remove the optical drive: 1. Remove the Phillips 6.0 x 2.5 screw (1) that secures the optical drive to the - HP Pavilion g6-1a00 | HP Pavilion G6 Notebook PC - Maintenance and Service Guide - Page 50
6. Remove the optical drive bracket (2). Reverse the above procedure to reassemble and install the optical drive. 42 Chapter 4 Removal and replacement procedures - HP Pavilion g6-1a00 | HP Pavilion G6 Notebook PC - Maintenance and Service Guide - Page 51
Bluetooth Adapter 593127-001 Before removing the WLAN module, remove the following components: 1. Battery (see Battery on page 37) 2. Service access cover (see Service access cover on page 38) Remove the WLAN module: 1. Disconnect the main antenna cable (1) and the auxiliary antenna cable (2) from - HP Pavilion g6-1a00 | HP Pavilion G6 Notebook PC - Maintenance and Service Guide - Page 52
replace the module and then receive a warning message, remove the module to restore computer functionality, and then contact technical support through Help and Support. NOTE: WLAN modules are designed with a notch (5) to prevent incorrect insertion into the WLAN module slot. Reverse this procedure - HP Pavilion g6-1a00 | HP Pavilion G6 Notebook PC - Maintenance and Service Guide - Page 53
621569-001 581096-001 639738-001 Before removing the memory module, remove the following components: 1. Battery (see Battery on page 37) 2. Service access cover (see Service access cover on page 38) Remove the memory module: 1. Spread the retaining tabs (1) on each side of the memory module slot to - HP Pavilion g6-1a00 | HP Pavilion G6 Notebook PC - Maintenance and Service Guide - Page 54
) Spare part number 449137-001 Before removing the RTC battery, remove the following components: 1. Battery (see Battery on page 37) 2. Service access cover (see Service access cover on page 38) Remove the RTC battery: 1. Use a sharp, nonconductive tool to release the clip (1) that secures the - HP Pavilion g6-1a00 | HP Pavilion G6 Notebook PC - Maintenance and Service Guide - Page 55
640892-121 651083-001 651083-121 Before removing the keyboard, remove the following components: 1. Battery (see Battery on page 37) 2. Service access cover (see Service access cover on page 38) Remove the keyboard: 1. Remove the Phillips 4.0 x 2.5 screw (1) in the WLAN module bay that secures the - HP Pavilion g6-1a00 | HP Pavilion G6 Notebook PC - Maintenance and Service Guide - Page 56
7. Remove the keyboard (4). Reverse this procedure to install the keyboard. 48 Chapter 4 Removal and replacement procedures - HP Pavilion g6-1a00 | HP Pavilion G6 Notebook PC - Maintenance and Service Guide - Page 57
-001 639533-001 639534-001 639535-001 Before removing the top cover, remove the following components: 1. Battery (see Battery on page 37) 2. Service access cover (see Service access cover on page 38) 3. Hard drive (See Hard drive on page 39). 4. Optical drive (see Optical drive on page 41). 5. WLAN - HP Pavilion g6-1a00 | HP Pavilion G6 Notebook PC - Maintenance and Service Guide - Page 58
2. Release the three zero insertion force (ZIF) connectors (1) to which the ZIF cables are attached and disconnect the USB cable (2), TouchPad cable (3), and power button cable (4) from the system board. 3. Remove the six Phillips 4.0 x 2.5 screws that secure the top cover to the computer. 4. Close - HP Pavilion g6-1a00 | HP Pavilion G6 Notebook PC - Maintenance and Service Guide - Page 59
5. Remove the three Phillips 3.0 x 2.0 screws in the battery bay, two Phillips 3.0 x 2.0 screws in the optical drive bay, and ten Phillips 6.0 x 2.5 on the base enclosure. NOTE: The four screws along the front edge also serve to secure the speakers inside the base enclosure. 6. Lift the rear edge of - HP Pavilion g6-1a00 | HP Pavilion G6 Notebook PC - Maintenance and Service Guide - Page 60
Reverse this procedure to install the top cover. 52 Chapter 4 Removal and replacement procedures - HP Pavilion g6-1a00 | HP Pavilion G6 Notebook PC - Maintenance and Service Guide - Page 61
board Spare part number 640884-001 Before removing the power button board, remove the following components: 1. Battery (see Battery on page 37) 2. Service access cover (see Service access cover on page 38) 3. Hard drive (See Hard drive on page 39) 4. Optical drive (see Optical drive on page 41 - HP Pavilion g6-1a00 | HP Pavilion G6 Notebook PC - Maintenance and Service Guide - Page 62
cable) Spare part number 639573-001 Before removing the speaker assembly, remove the following components: 1. Battery (see Battery on page 37) 2. Service access cover (see Service access cover on page 38) 3. Hard drive (see Hard drive on page 39) 4. Optical drive (see Optical drive on page 41 - HP Pavilion g6-1a00 | HP Pavilion G6 Notebook PC - Maintenance and Service Guide - Page 63
cable) Spare part number 640885-001 Before removing the TouchPad button board, remove the following components: 1. Battery (see Battery on page 37) 2. Service access cover (see Service access cover on page 38) 3. Hard drive (see Hard drive on page 39) 4. Optical drive (see Optical drive on page 41 - HP Pavilion g6-1a00 | HP Pavilion G6 Notebook PC - Maintenance and Service Guide - Page 64
USB board Spare part number 640883-001 Before removing the USB board, remove the following components: 1. Battery (see Battery on page 37) 2. Service access cover (see Service access cover on page 38) 3. Hard drive (see Hard drive on page 39) 4. Optical drive (see Optical drive on page 41 - HP Pavilion g6-1a00 | HP Pavilion G6 Notebook PC - Maintenance and Service Guide - Page 65
, spare part number 639569-001. Before removing the security cable lock, remove the following components: 1. Battery (see Battery on page 37) 2. Service access cover (see Service access cover on page 38) 3. Hard drive (see Hard drive on page 39) 4. Optical drive (see Optical drive on page 41 - HP Pavilion g6-1a00 | HP Pavilion G6 Notebook PC - Maintenance and Service Guide - Page 66
cable) Spare part number 640891-001 Before removing the power connector cable, remove the following components: 1. Battery (see Battery on page 37) 2. Service access cover (see Service access cover on page 38) 3. Hard drive (see Hard drive on page 39) 4. Optical drive (see Optical drive on page 41 - HP Pavilion g6-1a00 | HP Pavilion G6 Notebook PC - Maintenance and Service Guide - Page 67
following components: 1. Battery (see Battery on page 37) 2. Service access cover (see Service access cover on page 38) 3. Optical drive (see Optical drive hinge. CAUTION: Support the display assembly when removing the display screws in the following steps. Failure to support the display assembly - HP Pavilion g6-1a00 | HP Pavilion G6 Notebook PC - Maintenance and Service Guide - Page 68
6. Lift the display panel (4) straight up to remove it. Reverse this procedure to install the display assembly. 60 Chapter 4 Removal and replacement procedures - HP Pavilion g6-1a00 | HP Pavilion G6 Notebook PC - Maintenance and Service Guide - Page 69
7. To replace any of the display assembly internal components, remove the following screw covers and screws: (1) Two Mylar screw covers on the display bezel bottom edge (2) Two Phillips 4.0 x 2.5 screws The display screw covers are included in the Display Rubber Kit, spare part number 640882-001. 8. - HP Pavilion g6-1a00 | HP Pavilion G6 Notebook PC - Maintenance and Service Guide - Page 70
10. To replace the webcam module (select models only), lift the webcam module as far from the display enclosure as the webcam module cable allows. 11. Disconnect the webcam module cable (1) from the webcam module, and then remove the webcam module (2). The webcam module is available using spare part - HP Pavilion g6-1a00 | HP Pavilion G6 Notebook PC - Maintenance and Service Guide - Page 71
13. Remove the display hinge covers (2). The display hinge covers are available using spare part number 640887-001. Reverse this procedure to install the display hinge covers. 14. To replace the display panel, remove five Phillips 4.0 x 2.5 screws (1) that secure the display panel to the display - HP Pavilion g6-1a00 | HP Pavilion G6 Notebook PC - Maintenance and Service Guide - Page 72
16. To replace the display hinges, remove the two Phillips PM 3.0 x 2.0 screws (1) that secure each hinge to the display panel. 17. Remove the display hinges (2) from the display panel. The display hinges are available using spare part number 639511-001. Reverse this procedure to install the display - HP Pavilion g6-1a00 | HP Pavilion G6 Notebook PC - Maintenance and Service Guide - Page 73
20. To remove the display cable from the display panel, lift the tape (1), and disconnect the cable (2). Then, gently peel the cable away from the display panel (3). Reverse this procedure to install the display panel. Component replacement procedures 65 - HP Pavilion g6-1a00 | HP Pavilion G6 Notebook PC - Maintenance and Service Guide - Page 74
module (see WLAN module on page 43) Before removing the system board, remove the following components: 1. Battery (see Battery on page 37) 2. Service access cover (see Service access cover on page 38) 3. Hard drive (see Hard drive on page 39) 4. Optical drive (see Optical drive on page 41) 5. WLAN - HP Pavilion g6-1a00 | HP Pavilion G6 Notebook PC - Maintenance and Service Guide - Page 75
3. Move the optical drive connector board (2) to the right, and then lift it up to disconnect it from the system board. Reverse this procedure to install the optical drive connector board. 4. Remove the three Phillips 3.0 x 2.0 screws (1) that secure the system board to the computer. Component - HP Pavilion g6-1a00 | HP Pavilion G6 Notebook PC - Maintenance and Service Guide - Page 76
5. Lift the system board (2) from the right edge and pull it away from the base enclosure at an angle. For AMD computer models, see the following image. For Intel computer models, see the following image. 68 Chapter 4 Removal and replacement procedures - HP Pavilion g6-1a00 | HP Pavilion G6 Notebook PC - Maintenance and Service Guide - Page 77
When replacing the system board, be sure that the following components are removed from the defective system board and installed on the replacement system board: ● Fan/heat sink assembly (see Fan/heat sink assembly on page 70) ● Processor (see Processor on page 74) Reverse the disassembly procedure - HP Pavilion g6-1a00 | HP Pavilion G6 Notebook PC - Maintenance and Service Guide - Page 78
-001 641024-001 641025-001 Before removing the fan/heat sink assembly, remove the following components: 1. Battery (see Battery on page 37) 2. Service access cover (see Service access cover on page 38) 3. Hard drive (See Hard drive on page 39) 4. Optical drive (see Optical drive on page 41) 5. WLAN - HP Pavilion g6-1a00 | HP Pavilion G6 Notebook PC - Maintenance and Service Guide - Page 79
5. Remove the fan/heat sink assembly (4) by lifting it straight up. NOTE: Steps 6 through 10 apply only to computer models equipped with AMD processors. 6. Turn the system board right-side up, with the front toward you. 7. Disconnect the fan cable from the system board (1). 8. Remove the Phillips - HP Pavilion g6-1a00 | HP Pavilion G6 Notebook PC - Maintenance and Service Guide - Page 80
10. Remove the fan/heat sink assembly (4) by lifting straight up. Each time the fan/heat sink assembly is removed, the thermal material must be thoroughly cleaned from the system board at locations (1) and (2), from the fan/heat sink assembly at locations (3) and (5), and from the processor (4). - HP Pavilion g6-1a00 | HP Pavilion G6 Notebook PC - Maintenance and Service Guide - Page 81
After applying fresh thermal paste to the components, reverse the above procedure to install the fan/ heat sink assembly. Component replacement procedures 73 - HP Pavilion g6-1a00 | HP Pavilion G6 Notebook PC - Maintenance and Service Guide - Page 82
V140 (2.3GHz, 512K L2, 1066MHz, 3.2GT/s) - SC 25W Before removing the processor, remove the following components: 1. Battery (see Battery on page 37) 2. Service access cover (see Service access cover on page 38) 3. Hard drive (See Hard drive on page 39) 4. Optical drive (see Optical drive on page 41 - HP Pavilion g6-1a00 | HP Pavilion G6 Notebook PC - Maintenance and Service Guide - Page 83
7. Keyboard (see Keyboard on page 47) 8. Top cover (see Top cover on page 49) 9. USB board (see USB board on page 56) 10. Display assembly (see Display assembly on page 59) 11. Power connector (see Power connector on page 58) 12. System board (see System board on page 66) 13. Fan/heat sink assembly - HP Pavilion g6-1a00 | HP Pavilion G6 Notebook PC - Maintenance and Service Guide - Page 84
5 Specifications Computer specifications Dimensions Depth Width Height (front to rear) Weight (lowest weight configuration) Input power Operating voltage Operating current thermal limits for plastic surfaces. The computer operates well within this range of temperatures. 76 Chapter 5 Specifications - HP Pavilion g6-1a00 | HP Pavilion G6 Notebook PC - Maintenance and Service Guide - Page 85
39.6-cm (15.6-in) display specifications Dimensions Height Width Diagonal Number of colors Contrast ratio Brightness Pixel resolution Pitch Format Configuration × 768 RGB vertical stripe LED 80 × 25 4.0 W ±40° horizontal, +120/-40° vertical (typical) 39.6-cm (15.6-in) display specifications 77 - HP Pavilion g6-1a00 | HP Pavilion G6 Notebook PC - Maintenance and Service Guide - Page 86
temperature 5°C to 55°C (41°F to 131°F) *1 GB = 1 billion bytes when referring to hard drive storage capacity. Actual accessible capacity is less. Actual drive specifications may differ slightly. NOTE: Certain restrictions and exclusions apply. Contact technical support for details. 78 Chapter - HP Pavilion g6-1a00 | HP Pavilion G6 Notebook PC - Maintenance and Service Guide - Page 87
DVD±RW and CD-RW SuperMulti Double-Layer Combo Drive specifications Applicable disc Read Write Random access time DVD CD Cache buffer Data transfer rate 24X CD-ROM 8X DVD-ROM 24X /sec 2,700 KB/sec 6,750 KB/sec Multiword DMA Mode DVD±RW and CD-RW SuperMulti Double-Layer Combo Drive specifications 79 - HP Pavilion g6-1a00 | HP Pavilion G6 Notebook PC - Maintenance and Service Guide - Page 88
Blu-ray Disc ROM and DVD±R/RW SuperMulti DoubleLayer Drive specifications Applicable disc Read Write Random access time BD DVD CD Cache buffer Data transfer rate 24X CD-ROM 8X DVD-ROM sec 2,700 KB/sec 6,750 KB/sec 4,500 KB/sec 4,500 KB/sec 4,500 KB/sec Multiword DMA Mode 80 Chapter 5 Specifications - HP Pavilion g6-1a00 | HP Pavilion G6 Notebook PC - Maintenance and Service Guide - Page 89
6 Setup Utility (BIOS) Setup Utility, or Basic Input/Output System (BIOS), controls communication between all the input and output devices on the system (such as disk drives, display, keyboard, mouse, and printer). Setup Utility includes settings for the types of peripherals installed, the startup - HP Pavilion g6-1a00 | HP Pavilion G6 Notebook PC - Maintenance and Service Guide - Page 90
Navigating and selecting in Setup Utility Because Setup Utility is not Windows based, it does not support the TouchPad. Navigation and selection are by keystroke. ● To choose a menu or a menu item, use the arrow keys. ● To choose an item in a list or - HP Pavilion g6-1a00 | HP Pavilion G6 Notebook PC - Maintenance and Service Guide - Page 91
the BIOS may be available on the HP Web site. Most BIOS updates on the HP Web site are packaged in compressed files called SoftPaqs. Some download packages contain a file named Readme.txt, which contains information regarding installing and troubleshooting the file. Determining the BIOS version To - HP Pavilion g6-1a00 | HP Pavilion G6 Notebook PC - Maintenance and Service Guide - Page 92
1. Access the page on the HP Web site that provides software for your computer: Windows 7-Select Start > Help and Support > Maintain. Windows XP-Select Start > Help and Support, and then select the software and drivers update. 2. Follow the on-screen instructions to identify your computer and access - HP Pavilion g6-1a00 | HP Pavilion G6 Notebook PC - Maintenance and Service Guide - Page 93
your information Your computer includes tools provided by the operating system and HP to help you safeguard your information and restore it if ever : ● Creating a set of recovery discs or a recovery flash drive (HP Recovery Manager software feature) ● Performing a system restore (from the partition, - HP Pavilion g6-1a00 | HP Pavilion G6 Notebook PC - Maintenance and Service Guide - Page 94
reinstalled manually. NOTE: Recovery discs have been included if your computer does not have a recovery partition. Creating restore media HP recommends Start > All Programs > HP > HP Recovery Manager > HP Recovery Media Creation. 2. Follow the on-screen instructions. 86 Chapter 7 Backup and recovery - HP Pavilion g6-1a00 | HP Pavilion G6 Notebook PC - Maintenance and Service Guide - Page 95
Then, press f11 while the "F11 (System Recovery)" message is displayed on the screen. 2. Click System Recovery in the HP Recovery Manager window. 3. Follow the on-screen instructions. Restoring using the restore media 1. If possible, back up all personal files. 2. Insert the first recovery disc into - HP Pavilion g6-1a00 | HP Pavilion G6 Notebook PC - Maintenance and Service Guide - Page 96
3. Press f9 at system bootup. 4. Select the optical drive or the flash drive. 5. Follow the on-screen instructions. 88 Chapter 7 Backup and recovery - HP Pavilion g6-1a00 | HP Pavilion G6 Notebook PC - Maintenance and Service Guide - Page 97
Changing the computer boot order To change the boot order for recovery discs: 1. Restart the computer. 2. Press esc while the computer is restarting, and then press f9 for boot options. 3. Select Internal CD/DVD ROM Drive from the boot options window. To change the boot order for recovery flash - HP Pavilion g6-1a00 | HP Pavilion G6 Notebook PC - Maintenance and Service Guide - Page 98
Start > Control Panel > System and Security > Backup and Restore. 2. Follow the on-screen instructions to schedule and create a backup. NOTE: Windows® includes the User Account Control feature to improve settings. Refer to Help and Support for more information. 90 Chapter 7 Backup and recovery - HP Pavilion g6-1a00 | HP Pavilion G6 Notebook PC - Maintenance and Service Guide - Page 99
you to save and name a snapshot of your hard drive at a specific point in time. You can then recover back to that point if you click System Protection. 3. Click the System Protection tab. 4. Follow the on-screen instructions. Restore to a previous date and time To revert to a restore point (created - HP Pavilion g6-1a00 | HP Pavilion G6 Notebook PC - Maintenance and Service Guide - Page 100
8 Power cord set requirements The wide range input feature of the computer permits it to operate from any line voltage from 100 to 120 volts AC or from 220 to 240 volts AC. The 3-conductor power cord set included with the computer meets the requirements for use in the country or region where the - HP Pavilion g6-1a00 | HP Pavilion G6 Notebook PC - Maintenance and Service Guide - Page 101
Requirements for specific countries or regions Country/region Accredited agency Applicable note number Australia EANSW 1 Austria OVE 1 Belgium CEBC 1 Canada CSA responsible for evaluation in the country or region where it will be used. Requirements for specific countries or regions 93 - HP Pavilion g6-1a00 | HP Pavilion G6 Notebook PC - Maintenance and Service Guide - Page 102
these components, handle them carefully. NOTE: Materials Disposal. This HP product contains mercury in the backlight in the display assembly that NOTE: The procedures provided in this chapter are general disassembly instructions. Specific details, such as screw sizes, quantities, and locations, - HP Pavilion g6-1a00 | HP Pavilion G6 Notebook PC - Maintenance and Service Guide - Page 103
Perform the following steps to disassemble the display assembly: 1. Remove all screw covers (1) and screws (2) that secure the display bezel to the display assembly. 2. Lift up and out on the inside edges of the bezel on the left side (1), the top and bottom (2), and the right side (3) until the - HP Pavilion g6-1a00 | HP Pavilion G6 Notebook PC - Maintenance and Service Guide - Page 104
4. Remove the two screws (1) that secure each hinge to the display enclosure and lift up to remove the display hinge covers (2). 5. Remove all screws (1) that secure the display panel assembly to the display enclosure. 6. Remove the display panel assembly (2) from the display enclosure. 96 Chapter 9 - HP Pavilion g6-1a00 | HP Pavilion G6 Notebook PC - Maintenance and Service Guide - Page 105
7. Turn the display panel assembly upside down and remove all screws that secure the display panel frame to the display panel. 8. Use a sharp-edged tool to cut the tape (1) that secures the sides of the display panel to the display panel frame. 9. Remove the display panel frame (2) from the display - HP Pavilion g6-1a00 | HP Pavilion G6 Notebook PC - Maintenance and Service Guide - Page 106
14. Remove the backlight cables (1) from the clip (2) in the display panel. 15. Turn the display panel upside down. 16. Remove the backlight frame from the display panel. WARNING! The backlight contains mercury. Exercise caution when removing and handling the backlight to avoid damaging this - HP Pavilion g6-1a00 | HP Pavilion G6 Notebook PC - Maintenance and Service Guide - Page 107
17. Remove the backlight from the backlight frame. 18. Disconnect the display cable (1) from the LCD panel. 19. Remove the screws (2) that secure the LCD panel to the display rear panel. 20. Release the LCD panel (3) from the display rear panel. 21. Release the tape (4) that secures the LCD panel to - HP Pavilion g6-1a00 | HP Pavilion G6 Notebook PC - Maintenance and Service Guide - Page 108
keys 9 left side 12 lights 7 right side 11 top 6 computer feet locations 36 spare part number 36 computer specifications 76 connector, power 11 connectors, service considerations 31 D default settings, restoring 82 digital media slot, identifying MultiMedia Card (MMC) 13 Secure Digital (SD) Memory - HP Pavilion g6-1a00 | HP Pavilion G6 Notebook PC - Maintenance and Service Guide - Page 109
product description 3 removal 39 spare part numbers 21, 24, 39 specifications 78 Hard Drive Hardware Kit, spare part number 24 hard drive identifying 13 HDMI port, identifying 12 headphone (audio-out) jack 12 HP Recovery Manager 87 I integrated webcam light, identifying 14 internal microphone, - HP Pavilion g6-1a00 | HP Pavilion G6 Notebook PC - Maintenance and Service Guide - Page 110
54 spare part number 18, 54 specifications Blu-ray Disc ROM and DVD±R/ RW SuperMulti Double-Layer Drive 80 computer 76 display 77 DVD±RW and CD-RW SuperMulti Double-Layer Combo Drive 79 hard drive 78 optical drive 79, 80 static-shielding materials 34 supported discs 86 system board removal 66
HP Pavilion G6 Notebook PC
Maintenance and Service Guide
SUMMARY
This guide is a troubleshooting reference used for maintaining and servicing the computer. It provides
comprehensive information on identifying computer features, components, and spare parts;
troubleshooting computer problems; and performing computer disassembly procedures.