HP Pavilion m4-1000 HP Pavilion m4 Notebook PC Maintenance and Service Guide
HP Pavilion m4-1000 Manual
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- HP Pavilion m4-1000 | HP Pavilion m4 Notebook PC Maintenance and Service Guide - Page 1
HP Pavilion m4 Notebook PC Maintenance and Service Guide - HP Pavilion m4-1000 | HP Pavilion m4 Notebook PC Maintenance and Service Guide - Page 2
to change without notice. The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. HP shall not be liable for technical or editorial errors - HP Pavilion m4-1000 | HP Pavilion m4 Notebook PC Maintenance and Service Guide - Page 3
Safety warning notice WARNING! To reduce the possibility of heat-related injuries or of overheating the device, do not place the device directly on your lap or obstruct the device air vents. Use the device only on a hard, flat surface. Do not allow another hard surface, such as an adjoining optional - HP Pavilion m4-1000 | HP Pavilion m4 Notebook PC Maintenance and Service Guide - Page 4
iv Safety warning notice - HP Pavilion m4-1000 | HP Pavilion m4 Notebook PC Maintenance and Service Guide - Page 5
Button ...6 Keys ...7 Lights ...8 TouchPad ...9 Left side ...10 Right side ...11 Front ...12 Bottom ...13 3 Illustrated parts catalog 14 Service tag ...15 Computer major components 16 Display assembly subcomponents 19 Mass storage devices ...20 Miscellaneous parts ...21 Sequential part number - HP Pavilion m4-1000 | HP Pavilion m4 Notebook PC Maintenance and Service Guide - Page 6
...35 Memory module ...36 Optical drive ...38 6 Removal and replacement procedures for Authorized Service Provider parts 40 Component replacement procedures 40 RTC battery ...41 Keyboard ...42 Top cover , and recovering 77 Creating recovery media and backups 77 Creating HP Recovery media 78 vi - HP Pavilion m4-1000 | HP Pavilion m4 Notebook PC Maintenance and Service Guide - Page 7
easy recovery 80 Remove everything and reinstall Windows 81 Recovering using HP Recovery Manager 81 What you need to know 82 Using the HP Recovery partition to recover a minimized image (select models only 82 Using HP Recovery media to recover 83 Changing the computer boot order 83 Removing - HP Pavilion m4-1000 | HP Pavilion m4 Notebook PC Maintenance and Service Guide - Page 8
viii - HP Pavilion m4-1000 | HP Pavilion m4 Notebook PC Maintenance and Service Guide - Page 9
Category Product Name Processors Chipset Graphics Panel Description HP Pavilion m4 Notebook PC ● Intel® Quad Core® i7-3632QM 2.20 video memory (256×16 DDR3 1-GHz×4PCs) ● Support for muxless hybrid graphics ● Support for Optimus 2012/2013 ● Support for HD decode, DX11, and HDMI 14.0-in high - HP Pavilion m4-1000 | HP Pavilion m4 Notebook PC Maintenance and Service Guide - Page 10
in) and 9.5-mm (.37-in) thickness Support for Serial ATA Support Intel Smart Response Technology Support for Accelerometer hard drive protection Support for the following hard drives: ● 1-TB , noisesuppression software HD Audio DTS Sound+ Integrated HP TrueVision HD webcam (fixed [no tilt], activity - HP Pavilion m4-1000 | HP Pavilion m4 Notebook PC Maintenance and Service Guide - Page 11
controller). Reads data from and writes data to digital memory cards such as Secure Digital (SD). ● AC adapter, HP Smart ● Audio-in (mono microphone)/audio-out (stereo headphone) combo jack ● HDMI v1.4 supporting up to 1920×1080 @ 60Hz ● RJ-45 (Ethernet) ● USB: two USB 3.0 ports on one side, one USB - HP Pavilion m4-1000 | HP Pavilion m4 Notebook PC Maintenance and Service Guide - Page 12
Category Operating system Serviceability Description Preinstalled: ● Windows 8 Chinese Simplified (64-bit) ● Ubuntu Linux (64-bit) Drivers support: ● Windows 8 drivers (64-bit) ● Windows 7 drivers (32- and 64-bit) ● Windows XP drivers (32-bit) End user replaceable parts: ● AC adapter ● Battery ( - HP Pavilion m4-1000 | HP Pavilion m4 Notebook PC Maintenance and Service Guide - Page 13
2 External component identification Display Item (1) (2) (3) Component WLAN antennas (2)* Webcam light Webcam Description Send and receive wireless signals to communicate with WLANs. On: The webcam is in use. Records video and captures still photographs. To use the webcam, from the Start screen, - HP Pavilion m4-1000 | HP Pavilion m4 Notebook PC Maintenance and Service Guide - Page 14
, Safety, and Environmental Notices that applies to your country or region. To access this guide, from the Start screen, select the HP Support Assistant app, select My computer, and then select User guides. Button Component Power button Description ● When the computer is off, press the button to - HP Pavilion m4-1000 | HP Pavilion m4 Notebook PC Maintenance and Service Guide - Page 15
Keys Item (1) (2) (3) (4) (5) Component esc key fn key Windows key Action keys Windows applications key Description Reveals system information when pressed in combination with the fn key. Executes frequently used system functions when pressed in combination with the esc key. Returns you to the - HP Pavilion m4-1000 | HP Pavilion m4 Notebook PC Maintenance and Service Guide - Page 16
Lights Item (1) Component Power light (2) Mute light (3) Wireless light Description ● White: The computer is on. ● Blinking white: The computer is in the Sleep state, which is an energy-saving mode. The computer shuts off power to the display and other unneeded components. ● Off: The computer - HP Pavilion m4-1000 | HP Pavilion m4 Notebook PC Maintenance and Service Guide - Page 17
or on when you quickly doubletap the button. Moves the on-screen pointer and selects or activates items on the screen. NOTE: The TouchPad also supports edge-swipe gestures. Functions like the left button on an external mouse. Functions like the right button on an external mouse. TouchPad 9 - HP Pavilion m4-1000 | HP Pavilion m4 Notebook PC Maintenance and Service Guide - Page 18
Left side Item (1) (2) Component Power connector AC adapter light (3) Vent (4) External monitor port (5) RJ-45 (network) jack (6) HDMI port (7) USB 3.0 ports (2) Description Connects an AC adapter. ● White: The AC adapter is connected and the battery is charged. ● Amber: The AC adapter - HP Pavilion m4-1000 | HP Pavilion m4 Notebook PC Maintenance and Service Guide - Page 19
For additional safety information, see the Regulatory, Safety and Environmental Notices. To access this guide, from the Start screen, select the HP Support Assistant app, select My computer, and then select User guides. NOTE: When a device is connected to a headphone jack, the computer speakers are - HP Pavilion m4-1000 | HP Pavilion m4 Notebook PC Maintenance and Service Guide - Page 20
Item (6) (7) Component Optical drive eject button Security cable slot Front Description Releases the disc tray. Attaches an optional security cable to the computer. NOTE: The security cable is designed to act as a deterrent, but it may not prevent the computer from being mishandled or stolen. - HP Pavilion m4-1000 | HP Pavilion m4 Notebook PC Maintenance and Service Guide - Page 21
Component Battery lock Battery bay Vents (6) Memory module service cover Battery release latch Hard drive service cover Description Locks the battery in the battery bay computer functionality, and then contact support through Help and Support. From the Start screen, type h, and then select Help - HP Pavilion m4-1000 | HP Pavilion m4 Notebook PC Maintenance and Service Guide - Page 22
3 Illustrated parts catalog 14 Chapter 3 Illustrated parts catalog - HP Pavilion m4-1000 | HP Pavilion m4 Notebook PC Maintenance and Service Guide - Page 23
provide the computer serial number and model number provided on the service tag. Item (1) (2) (3) Description Product name Serial number information about the product's hardware components. The part number helps a service technician to determine what components and parts are needed. This number - HP Pavilion m4-1000 | HP Pavilion m4 Notebook PC Maintenance and Service Guide - Page 24
Computer major components Item (1) Component Spare part number Display assembly: The display assembly is spared at the subcomponent level only. For more display assembly spare part information, see Display assembly subcomponents on page 19. 16 Chapter 3 Illustrated parts catalog - HP Pavilion m4-1000 | HP Pavilion m4 Notebook PC Maintenance and Service Guide - Page 25
Item (2) (3) (4) (5) (6) (7) (8) (9a) (9b) (9c) (10) (11) (12) (13) (14) Component Spare part number Keyboard (includes keyboard cable): For use in Taiwan 697904-AB1 For use in Thailand 697904-281 For use in the United States 697904-001 Top cover (includes TouchPad) 718446-001 Power - HP Pavilion m4-1000 | HP Pavilion m4 Notebook PC Maintenance and Service Guide - Page 26
Item (15) (16) (17) (18) (19) (20) (21) Component Spare part number 4-cell, 41-Wh, 2.80-Ah, Li-ion battery 708462-001 DVD±RW Double-Layer with SuperMulti Drive (includes bezel and bracket) 718434-001 32-GB solid-state drive 718444-001 WLAN module: Mediatek MT7630E 802.11bgn Wi-Fi Adapter - HP Pavilion m4-1000 | HP Pavilion m4 Notebook PC Maintenance and Service Guide - Page 27
Display assembly subcomponents Item (1) (2) (3) (4) (5) (6) (7) Component Display bezel Display hinges Webcam/microphone module (includes double-sided adhesive) 14.0-in, BrightView (1366×768), HD, LED display panel Display panel cable (includes webcam/microphone module cable) Antenna Kit (includes - HP Pavilion m4-1000 | HP Pavilion m4 Notebook PC Maintenance and Service Guide - Page 28
Mass storage devices Item (1) (2a) (2b) (3) (4) Component Hard drive (does not include hard drive bracket or hard drive connector cable): 1-TB, 5400-rpm, 9.5-mm 750-GB, 5400-rpm, 9.5-mm 500-GB, 5400-rpm, 9.5- and 7.0-mm Hard Drive Hardware Kit, includes: Hard drive bracket Hard drive connector - HP Pavilion m4-1000 | HP Pavilion m4 Notebook PC Maintenance and Service Guide - Page 29
Miscellaneous parts Component AC adapter: 90-W AC adapter (PFC, S-3P, 4.5-mm) 90-W AC adapter (PFC SMT-3P, EM, 4.5-mm) Digitizer pen Power cord (3-pin, black, 1.83-m): For use in Europe For use in India For use in North America For use in the People's Republic China For use in Taiwan For use in - HP Pavilion m4-1000 | HP Pavilion m4 Notebook PC Maintenance and Service Guide - Page 30
Spare part number Description 676521-001 1-TB, 5400-rpm, SATA, 9.5-mm hard drive (does not include hard drive bracket or hard drive connector cable) NOTE: The hard drive bracket and screws are included in the Hard Drive Hardware Kit, spare part number 718432-001. 680645-001 Intel Dual Core i5- - HP Pavilion m4-1000 | HP Pavilion m4 Notebook PC Maintenance and Service Guide - Page 31
Spare part number Description 718430-001 Fan (includes cable) 718431-001 Heat sink (includes replacement thermal material) 718432-001 Hard Drive Hardware Kit (includes hard drive bracket and hard drive connector cable) 718433-001 Display hinges (includes left and right hinges) 718434-001 - HP Pavilion m4-1000 | HP Pavilion m4 Notebook PC Maintenance and Service Guide - Page 32
screw driver ● Magnetic screw driver ● Phillips P0 and P1 screw drivers Service considerations The following sections include some of the considerations that you must keep the points designated in the maintenance instructions. 24 Chapter 4 Removal and replacement procedures preliminary requirements - HP Pavilion m4-1000 | HP Pavilion m4 Notebook PC Maintenance and Service Guide - Page 33
Cables and connectors CAUTION: When servicing the computer, be sure that cables are placed in their proper locations during the reassembly process. Improper the drive in a bubble pack mailer or other suitable form of protective packaging and label the package "FRAGILE." Service considerations 25 - HP Pavilion m4-1000 | HP Pavilion m4 Notebook PC Maintenance and Service Guide - Page 34
Grounding guidelines Electrostatic discharge damage Electronic components are sensitive to electrostatic discharge (ESD). Circuitry design and structure determine the degree of sensitivity. Networks built into many integrated circuits provide some protection, but in many cases, ESD contains enough - HP Pavilion m4-1000 | HP Pavilion m4 Notebook PC Maintenance and Service Guide - Page 35
material. ● Use a wrist strap connected to a properly grounded work surface and use properly grounded tools and equipment. ● Use conductive field service tools, such as cutters, screw drivers, and vacuums. ● When fixtures must directly contact dissipative surfaces, use fixtures made only of static - HP Pavilion m4-1000 | HP Pavilion m4 Notebook PC Maintenance and Service Guide - Page 36
with ground cords of one megohm resistance ● Static-dissipative tables or floor mats with hard ties to the ground ● Field service kits ● Static awareness labels ● Material-handling packages ● Nonconductive plastic bags, tubes, or boxes ● Metal tote boxes ● Electrostatic voltage levels and - HP Pavilion m4-1000 | HP Pavilion m4 Notebook PC Maintenance and Service Guide - Page 37
warranty. Check your warranty to determine if Customer Self-Repair is supported in your location. Component replacement procedures NOTE: Please read and as 5 screws that must be removed, replaced, and/or loosened when servicing Customer Self-Repair parts. Make special note of each screw size and - HP Pavilion m4-1000 | HP Pavilion m4 Notebook PC Maintenance and Service Guide - Page 38
reduce potential safety issues, use only the user-replaceable battery provided with the computer, a replacement battery provided by HP, or a compatible battery purchased from HP. CAUTION: Removing a user-replaceable battery that is the sole power source for the computer can cause loss of information - HP Pavilion m4-1000 | HP Pavilion m4 Notebook PC Maintenance and Service Guide - Page 39
on page 30). Remove the hard drive: 1. Loosen the Phillips PM2.5×4.5 captive screw (1) that secures the hard drive service cover to the computer. 2. Lift the rear edge of the hard drive service cover (2) and swing it up and forward until it disengages from the computer. 3. Remove the hard drive - HP Pavilion m4-1000 | HP Pavilion m4 Notebook PC Maintenance and Service Guide - Page 40
5. Lift up on the hard drive tab (2) to remove the hard drive (3) from the hard drive bay. 6. If it is necessary to disassemble the hard drive, perform the following steps: a. Position the hard drive with the connector toward you. b. Disconnect the hard drive connector cable (1) from the hard drive. - HP Pavilion m4-1000 | HP Pavilion m4 Notebook PC Maintenance and Service Guide - Page 41
message, remove the module to restore device functionality, and then contact technical support. Before removing the WLAN module, follow these steps: 1. Turn off Remove the battery (see Battery on page 30). 5. Remove the hard drive service cover (see Hard drive on page 31). Remove the WLAN module: 1. - HP Pavilion m4-1000 | HP Pavilion m4 Notebook PC Maintenance and Service Guide - Page 42
3. Remove the WLAN module (3) by pulling the module away from the slot at an angle. NOTE: If the WLAN antenna cables are not connected to the terminals on the WLAN module, the protective sleeves must be installed on the antenna connectors, as shown in the following illustration. Reverse this - HP Pavilion m4-1000 | HP Pavilion m4 Notebook PC Maintenance and Service Guide - Page 43
from the computer. 3. Disconnect all external devices from the computer. 4. Remove the battery (see Battery on page 30). 5. Remove the hard drive service cover (see Hard drive on page 31). Remove the solid-state drive: 1. Remove the Phillips PM2.0×2.0 screw (1) that secures the solid-state drive - HP Pavilion m4-1000 | HP Pavilion m4 Notebook PC Maintenance and Service Guide - Page 44
in various system problems. To update BIOS: 1. Navigate to www.hp.com. 2. Click Support & Drivers > Click the Download button, and then follow the on-screen instructions. Before removing a memory module, follow these steps: 1. secures the memory module service cover to the computer. 36 Chapter - HP Pavilion m4-1000 | HP Pavilion m4 Notebook PC Maintenance and Service Guide - Page 45
cover (2) and swing it up and forward until it disengages from the computer. 3. Remove the memory module service cover. The memory module service cover is included in the Plastics Kit, spare part number 718438-001. 4. Spread the retaining tabs (1) on each side of the memory module slot to - HP Pavilion m4-1000 | HP Pavilion m4 Notebook PC Maintenance and Service Guide - Page 46
from the computer. 3. Disconnect all external devices from the computer. 4. Remove the battery (see Battery on page 30). 5. Remove the memory module service cover (see Memory module on page 36). Remove the optical drive: 1. Remove the Phillips PM2.5×4.5 screw (1) that secures the optical drive to - HP Pavilion m4-1000 | HP Pavilion m4 Notebook PC Maintenance and Service Guide - Page 47
3. Remove the optical drive (3). Reverse this procedure to install the optical drive. Component replacement procedures 39 - HP Pavilion m4-1000 | HP Pavilion m4 Notebook PC Maintenance and Service Guide - Page 48
Provider only parts. There are as many as 48 screws that must be removed, replaced, and/or loosened when servicing Authorized Service Provider only parts. Make special note of each screw size and location during removal and replacement. 40 Chapter 6 Removal and replacement procedures for Authorized - HP Pavilion m4-1000 | HP Pavilion m4 Notebook PC Maintenance and Service Guide - Page 49
power cord from the computer. 3. Disconnect all external devices from the computer. 4. Remove the battery (see Battery on page 30). 5. Remove the hard drive service cover (see Hard drive on page 31). Remove the RTC battery: ▲ Remove the RTC battery from the socket on the system board. Reverse this - HP Pavilion m4-1000 | HP Pavilion m4 Notebook PC Maintenance and Service Guide - Page 50
from the computer. 3. Disconnect all external devices from the computer. 4. Remove the battery (see Battery on page 30). 5. Remove the memory module service cover (see Memory module on page 36). Remove the keyboard: 1. Remove the two Phillips PM2.5×6.5 screws that secure the keyboard to the computer - HP Pavilion m4-1000 | HP Pavilion m4 Notebook PC Maintenance and Service Guide - Page 51
4. Insert a thin tool into the keyboard release hole in the memory module compartment, and then press on the back of the keyboard until the keyboard disengages from the computer. 5. Turn the computer right-side up with the front toward you. 6. Lift the rear edge of the keyboard, and then swing the - HP Pavilion m4-1000 | HP Pavilion m4 Notebook PC Maintenance and Service Guide - Page 52
8. Remove the keyboard (3). Reverse this procedure to install the keyboard. 44 Chapter 6 Removal and replacement procedures for Authorized Service Provider parts - HP Pavilion m4-1000 | HP Pavilion m4 Notebook PC Maintenance and Service Guide - Page 53
. 4. Remove the battery (see Battery on page 30) and then remove the following components: a. Hard drive (see Hard drive on page 31) b. Memory module service cover (see Memory module on page 36) c. Optical drive (see Optical drive on page 38) d. Keyboard (see Keyboard on page 42) When replacing the - HP Pavilion m4-1000 | HP Pavilion m4 Notebook PC Maintenance and Service Guide - Page 54
button board cable is attached, and then disconnect the power button board cable from the system board. 46 Chapter 6 Removal and replacement procedures for Authorized Service Provider parts - HP Pavilion m4-1000 | HP Pavilion m4 Notebook PC Maintenance and Service Guide - Page 55
8. Release the ZIF connector (2) to which the TouchPad button board cable is attached, and then disconnect the TouchPad button board cable from the system board. 9. Lift the rear edge of the top cover (1) and swing it up and forward until it detaches from the computer. 10. Remove the top cover (2). - HP Pavilion m4-1000 | HP Pavilion m4 Notebook PC Maintenance and Service Guide - Page 56
. 4. Remove the battery (see Battery on page 30) and then remove the following components: a. Hard drive (see Hard drive on page 31) b. Memory module service cover (see Memory module on page 36) c. Optical drive (see Optical drive on page 38) d. Keyboard (see Keyboard on page 42) e. Top cover (see - HP Pavilion m4-1000 | HP Pavilion m4 Notebook PC Maintenance and Service Guide - Page 57
3. Lift the left side of the power button board (3) until it rests at an angle, and then remove the power button board by sliding it up and to the left (4). Reverse this procedure to install the power button board. Component replacement procedures 49 - HP Pavilion m4-1000 | HP Pavilion m4 Notebook PC Maintenance and Service Guide - Page 58
. 4. Remove the battery (see Battery on page 30) and then remove the following components: a. Hard drive (see Hard drive on page 31) b. Memory module service cover (see Memory module on page 36) c. Optical drive (see Optical drive on page 38) d. Keyboard (see Keyboard on page 42) e. Top cover (see - HP Pavilion m4-1000 | HP Pavilion m4 Notebook PC Maintenance and Service Guide - Page 59
5. Remove the TouchPad button board (5). Reverse this procedure to install the TouchPad button board. Component replacement procedures 51 - HP Pavilion m4-1000 | HP Pavilion m4 Notebook PC Maintenance and Service Guide - Page 60
. 4. Remove the battery (see Battery on page 30) and then remove the following components: a. Hard drive (see Hard drive on page 31) b. Memory module service cover (see Memory module on page 36) c. Optical drive (see Optical drive on page 38) d. Keyboard (see Keyboard on page 42) e. Top cover (see - HP Pavilion m4-1000 | HP Pavilion m4 Notebook PC Maintenance and Service Guide - Page 61
3. Disconnect the fan cable from the system board. 4. Turn the computer right side up, with the front toward you. 5. Open the computer. 6. Remove the tape (1) that attaches the fan to the heat sink. 7. Remove the two Phillips PM2.0×4.5 screws (2) that secure the fan to the base enclosure. 8. Remove - HP Pavilion m4-1000 | HP Pavilion m4 Notebook PC Maintenance and Service Guide - Page 62
. 4. Remove the battery (see Battery on page 30) and then remove the following components: a. Hard drive (see Hard drive on page 31) b. Memory module service cover (see Memory module on page 36) c. Optical drive (see Optical drive on page 38) d. Keyboard (see Keyboard on page 42) e. Top cover (see - HP Pavilion m4-1000 | HP Pavilion m4 Notebook PC Maintenance and Service Guide - Page 63
4. Remove the audio/USB (4) from the base enclosure. Reverse this procedure to install the audio/USB board. System board NOTE: The system board spare part kit includes replacement thermal material. Description Equipped with the Intel HM77 Express Chipset, nVidia N14M-GS GeForce 730M discrete - HP Pavilion m4-1000 | HP Pavilion m4 Notebook PC Maintenance and Service Guide - Page 64
c. Solid-state drive (see Solid-state drive on page 35) d. Memory module service cover (see Memory module on page 36) e. Optical drive (see Optical drive on page 38) f. the speaker cable (1) from the system board. 56 Chapter 6 Removal and replacement procedures for Authorized Service Provider parts - HP Pavilion m4-1000 | HP Pavilion m4 Notebook PC Maintenance and Service Guide - Page 65
7. Release the ZIF connector (2) to which the audio/USB board cable is attached, and then disconnect the audio/USB board cable from the system board. 8. Release the power connector (1) from the clips and molding built into the base enclosure. 9. Release the power connector cable (2) from the routing - HP Pavilion m4-1000 | HP Pavilion m4 Notebook PC Maintenance and Service Guide - Page 66
Hard drive on page 31) b. WLAN module (see WLAN module on page 33) c. Solid-state drive (see Solid-state drive on page 35) d. Memory module service cover (see Memory module on page 36) e. Optical drive (see Optical drive on page 38) 58 Chapter 6 Removal and replacement procedures for Authorized - HP Pavilion m4-1000 | HP Pavilion m4 Notebook PC Maintenance and Service Guide - Page 67
f. Keyboard (see Keyboard on page 42) g. Top cover (see Top cover on page 45) h. Fan (see Fan on page 52) i. System board (see System board on page 55) Remove the power connector cable: 1. Turn the system board upside down, with the front toward you. 2. Disconnect the power cable from the system - HP Pavilion m4-1000 | HP Pavilion m4 Notebook PC Maintenance and Service Guide - Page 68
Hard drive on page 31) b. WLAN module (see WLAN module on page 33) c. Solid-state drive (see Solid-state drive on page 35) d. Memory module service cover (see Memory module on page 36) e. Optical drive (see Optical drive on page 38) f. Keyboard (see Keyboard on page 42) g. Top cover (see Top - HP Pavilion m4-1000 | HP Pavilion m4 Notebook PC Maintenance and Service Guide - Page 69
Hard drive on page 31) b. WLAN module (see WLAN module on page 33) c. Solid-state drive (see Solid-state drive on page 35) d. Memory module service cover (see Memory module on page 36) Component replacement procedures 61 - HP Pavilion m4-1000 | HP Pavilion m4 Notebook PC Maintenance and Service Guide - Page 70
embossed on the processor socket when you install the processor. Reverse this procedure to install the processor. 62 Chapter 6 Removal and replacement procedures for Authorized Service Provider parts - HP Pavilion m4-1000 | HP Pavilion m4 Notebook PC Maintenance and Service Guide - Page 71
Hard drive on page 31) b. WLAN module (see WLAN module on page 33) c. Solid-state drive (see Solid-state drive on page 35) d. Memory module service cover (see Memory module on page 36) e. Optical drive (see Optical drive on page 38) f. Keyboard (see Keyboard on page 42) g. Top cover (see Top - HP Pavilion m4-1000 | HP Pavilion m4 Notebook PC Maintenance and Service Guide - Page 72
Hard drive on page 31) b. WLAN module (see WLAN module on page 33) c. Solid-state drive (see Solid-state drive on page 35) d. Memory module service cover (see Memory module on page 36) e. Optical drive (see Optical drive on page 38) f. Keyboard (see Keyboard on page 42) g. Top cover (see Top - HP Pavilion m4-1000 | HP Pavilion m4 Notebook PC Maintenance and Service Guide - Page 73
h. Fan (see Fan on page 52) i. System board (see System board on page 55) Remove the display assembly: 1. Release the display panel cable (1) from the clips and routing channel built into the base enclosure. 2. Release the wireless antenna cables (2) from the clips and routing channel built into the - HP Pavilion m4-1000 | HP Pavilion m4 Notebook PC Maintenance and Service Guide - Page 74
the display enclosure. (The webcam/ microphone module is attached to the display enclosure with double-sided adhesive.) 66 Chapter 6 Removal and replacement procedures for Authorized Service Provider parts - HP Pavilion m4-1000 | HP Pavilion m4 Notebook PC Maintenance and Service Guide - Page 75
b. Disconnect the webcam/microphone module cable (2) from the webcam/microphone module. c. Remove the webcam/microphone module. The webcam/microphone module is available using spare part number 718447-001. 7. If it is necessary to replace the display hinges: a. Release the grounding tape (1) that - HP Pavilion m4-1000 | HP Pavilion m4 Notebook PC Maintenance and Service Guide - Page 76
then swing it up and forward until it rests upside down in front of the display enclosure. 68 Chapter 6 Removal and replacement procedures for Authorized Service Provider parts - HP Pavilion m4-1000 | HP Pavilion m4 Notebook PC Maintenance and Service Guide - Page 77
c. Release the adhesive strip (1) that secures the display panel cable to the display panel, and then disconnect the display panel cable (2) from the display panel. d. Remove the display panel. The display panel is available using spare part number 718439-001. 9. If it is necessary to replace the - HP Pavilion m4-1000 | HP Pavilion m4 Notebook PC Maintenance and Service Guide - Page 78
available using spare part number 718424-001. Reverse this procedure to reassemble and install the display assembly. 70 Chapter 6 Removal and replacement procedures for Authorized Service Provider parts - HP Pavilion m4-1000 | HP Pavilion m4 Notebook PC Maintenance and Service Guide - Page 79
of the BIOS may be available on the HP website. Most BIOS updates on the HP website are packaged in compressed files called SoftPaqs. Some download packages contain a file named Readme.txt, which contains information regarding installing and troubleshooting the file. Determining the BIOS version To - HP Pavilion m4-1000 | HP Pavilion m4 Notebook PC Maintenance and Service Guide - Page 80
, or disconnect any device, cable, or cord. 1. From the Start screen, select the HP Support Assistant app. 2. Select Updates and tune-ups, and then select Check for HP updates now. 3. Follow the on-screen instructions. 4. At the download area, follow these steps: a. Identify the most recent BIOS - HP Pavilion m4-1000 | HP Pavilion m4 Notebook PC Maintenance and Service Guide - Page 81
or restart the computer, quickly press esc, and then press f2. 2. Click the diagnostic test you want to run, and then follow the on-screen instructions. NOTE: If you need to stop a diagnostic test while it is running, press esc. Using System Diagnostics 73 - HP Pavilion m4-1000 | HP Pavilion m4 Notebook PC Maintenance and Service Guide - Page 82
8 Specifications Computer specifications 34.7cm, 24.5cm, 2.45cm, and 2.0kg Metric U.S. Dimensions Width 34.7 cm 13.66 in Depth 24.5 cm 9.66 in Height (front to rear) 2.45 cm 0.97 in Weight 2.0 kg 4.41 lbs Input power Operating voltage and current 19.5 V dc @ 4.62 A - 90 W - HP Pavilion m4-1000 | HP Pavilion m4 Notebook PC Maintenance and Service Guide - Page 83
14.0-inch display specifications Dimensions Height Width Diagonal Number of colors Contrast ratio Brightness Pixel resolution Pitch Format Configuration Backlight Character display Total power consumption Viewing angle Metric U.S. 17.60 cm 31.20 cm 35.70 cm Up to 16.8 million 200:1 (typical) 200 - HP Pavilion m4-1000 | HP Pavilion m4 Notebook PC Maintenance and Service Guide - Page 84
is less. **1 GB = 1 billion bytes when referring to hard drive storage capacity. Actual accessible capacity is less. NOTE: Certain restrictions and exclusions apply. Contact technical support for details. 76 Chapter 8 Specifications - HP Pavilion m4-1000 | HP Pavilion m4 Notebook PC Maintenance and Service Guide - Page 85
your system NOTE: This guide describes an overview of backing Support. Creating recovery media and backups Recovery after a system failure is only as good as your most recent backup. 1. After you successfully set up the computer, create HP Recovery media. This step creates a backup of the HP - HP Pavilion m4-1000 | HP Pavilion m4 Notebook PC Maintenance and Service Guide - Page 86
software update, security scanning, or system diagnostics). You can also manually create a system restore point at any time. For more your computer from the HP website. For U.S. support, go to http://www.hp.com/go/contactHP. For worldwide support, go to http://welcome.hp.com/country/us/en/ - HP Pavilion m4-1000 | HP Pavilion m4 Notebook PC Maintenance and Service Guide - Page 87
Support. ● If you need to correct a problem with a preinstalled application or driver, use the Drivers and Applications Reinstall option of HP HP Recovery Manager, and then select Drivers and Applications Reinstall, and follow the on-screen instructions if you did not manually create a restore point, - HP Pavilion m4-1000 | HP Pavilion m4 Notebook PC Maintenance and Service Guide - Page 88
can choose the System Recovery option from the HP Recovery media. For more information, see Recovering using HP Recovery Manager on page 81. ● If See Help and Support for instructions on reinstalling traditional applications. From the Start screen, type h, and then select Help and Support. NOTE: You - HP Pavilion m4-1000 | HP Pavilion m4 Notebook PC Maintenance and Service Guide - Page 89
button. 2. Select Troubleshoot from the boot options menu. 3. Select Reset your PC, and follow the on-screen instructions. To use the Start instructions. Recovering using HP Recovery Manager HP Recovery Manager software allows you to recover the computer to its original factory state. Using the HP - HP Pavilion m4-1000 | HP Pavilion m4 Notebook PC Maintenance and Service Guide - Page 90
working. To start HP Recovery Manager from the HP Recovery partition: 1. Press f11 while the computer boots. - or - Press and hold f11 as you press the power button. 2. Select Troubleshoot from the boot options menu. 3. Select HP Recovery Manager, and follow the on-screen instructions. 82 Chapter - HP Pavilion m4-1000 | HP Pavilion m4 Notebook PC Maintenance and Service Guide - Page 91
, change the computer boot order. See Changing the computer boot order on page 83. 3. Follow the on-screen instructions. Changing the computer boot order If computer does not restart in HP Recovery Manager, you can change the computer boot order, which is the order of devices listed in BIOS where - HP Pavilion m4-1000 | HP Pavilion m4 Notebook PC Maintenance and Service Guide - Page 92
10 Power cord set requirements The wide-range input feature of the computer permits it to operate from any line voltage from 100 to 120 volts AC, or from 220 to 240 volts AC. The 3-conductor power cord set included with the computer meets the requirements for use in the country or region where the - HP Pavilion m4-1000 | HP Pavilion m4 Notebook PC Maintenance and Service Guide - Page 93
Requirements for specific countries and regions Country/region Accredited agency Applicable note number Australia EANSW 1 Austria OVE 1 Belgium CEBC 1 Canada CSA 2 Denmark DEMKO 1 Finland FIMKO 1 France UTE 1 Germany VDE 1 Italy IMQ 1 Japan METI 3 The Netherlands - HP Pavilion m4-1000 | HP Pavilion m4 Notebook PC Maintenance and Service Guide - Page 94
dispose of the battery in general household waste. Follow the local laws and regulations in your area for battery disposal. HP encourages customers to recycle used electronic hardware, HP original print cartridges, and rechargeable batteries. For more information about recycling programs, see the - HP Pavilion m4-1000 | HP Pavilion m4 Notebook PC Maintenance and Service Guide - Page 95
13 button 6 display 5 front 12 keys 7 left-side 10 lights 8 right-side 11 TouchPad 9 computer major components 16 specifications 74 connectors, service considerations 25 D Digital Media Card Reader 12 display components 5 specifications 75 display assembly, removal 64 display bezel removal 66 spare - HP Pavilion m4-1000 | HP Pavilion m4 Notebook PC Maintenance and Service Guide - Page 96
Drive Hardware Kit contents 20 spare part number 18, 20, 23 hard drive service cover 13 removal 31 spare part number 31 HDMI port 10 headphone jack 12 P packaging guidelines 27 pen, spare part number 21 plastic parts, service considerations 24 Plastics Kit, spare part number 17, 23 pointing device, - HP Pavilion m4-1000 | HP Pavilion m4 Notebook PC Maintenance and Service Guide - Page 97
Kit, spare part number 21, 23 security cable slot, location 12 security, product description 3 service considerations cables 25 connectors 25 plastic parts 24 service tag 15 serviceability, product description 4 solid-state drive precautions 25 product description 2 removal 35 spare part number 18
HP Pavilion m4 Notebook PC
Maintenance and Service Guide