HP Pavilion xt500 HP Pavilion ze5100 Series and HP Omnibook xe4400 Series Note
HP Pavilion xt500 - Notebook PC Manual
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- HP Pavilion xt500 | HP Pavilion ze5100 Series and HP Omnibook xe4400 Series Note - Page 1
HP Notebook PC Startup Guide - HP Pavilion xt500 | HP Pavilion ze5100 Series and HP Omnibook xe4400 Series Note - Page 2
subject to change without notice. Hewlett-Packard Company makes no warranty of any kind with regard to this manual, including, but not limited to, the implied warranties of merchantability and fitness for a particular purpose. Care 1000 NE Circle Blvd., MS 425E Corvallis, OR 97330 2 Startup Guide - HP Pavilion xt500 | HP Pavilion ze5100 Series and HP Omnibook xe4400 Series Note - Page 3
power cord and batteries indicated in this manual. Do not dispose of batteries in a fire. They may explode. Check with local codes for possible special disposal instructions. HP Software Product License Agreement Your HP on your screen when Microsoft Software Products are launched. Startup Guide 3 - HP Pavilion xt500 | HP Pavilion ze5100 Series and HP Omnibook xe4400 Series Note - Page 4
with a product recovery CD-ROM or DVD: (i) The product recovery CD-ROM or DVD and/or support utility software may only be used for restoring the hard disk of the HP product with which the product upgrades which may be available from Hewlett-Packard under a separate support agreement. 4 Startup Guide - HP Pavilion xt500 | HP Pavilion ze5100 Series and HP Omnibook xe4400 Series Note - Page 5
provide end user support for HP PCs that use Microsoft Operating Systems, including its latest service packs. This support will be available 30 days after the service pack being released by Microsoft. Edition History Edition 1 (KD May 2002 This manual is printed on recycled paper. Startup Guide 5 - HP Pavilion xt500 | HP Pavilion ze5100 Series and HP Omnibook xe4400 Series Note - Page 6
- HP Pavilion xt500 | HP Pavilion ze5100 Series and HP Omnibook xe4400 Series Note - Page 7
...37 Installing Additional RAM 38 To install a RAM expansion module 38 Replacing the Hard Disk Drive 40 To replace the hard disk drive 40 Startup Guide 7 - HP Pavilion xt500 | HP Pavilion ze5100 Series and HP Omnibook xe4400 Series Note - Page 8
and Battery Problems 44 Startup Problems 45 Testing the Hardware 46 To run the e-Diagtools diagnostic test 46 Configuring the Computer 48 To run the BIOS Setup utility 48 Reinstalling and Updating Software 49 To recover the factory installation of your hard disk 49 HP Support and Service 51 - HP Pavilion xt500 | HP Pavilion ze5100 Series and HP Omnibook xe4400 Series Note - Page 9
Getting Started with Your HP Notebook Startup Guide 9 - HP Pavilion xt500 | HP Pavilion ze5100 Series and HP Omnibook xe4400 Series Note - Page 10
of Hewlett-Packard. This manual shows how to set up and operate your computer, as well as what to do if you run into trouble. What's in the box ? • HP notebook PC. • Battery (installed). • AC adapter and power cord. • Quick Start sheet. • Startup Guide. • Recovery - HP Pavilion xt500 | HP Pavilion ze5100 Series and HP Omnibook xe4400 Series Note - Page 11
Guide Online Reference Guide Online HP Notes Microsoft Windows manual HP Notebook Web Site HP Business Support Web Site Corporate Evaluator's Guide Description and Location This printed manual introduces your computer. It also contains setup instructions, basic operation guidelines, troubleshooting - HP Pavilion xt500 | HP Pavilion ze5100 Series and HP Omnibook xe4400 Series Note - Page 12
. Audio jacks (left to right): audio out (headphones), external microphone. 12. CD-ROM, DVD, or other drive. 13. Universal serial bus port (USB). 12 Startup Guide - HP Pavilion xt500 | HP Pavilion ze5100 Series and HP Omnibook xe4400 Series Note - Page 13
. AC adapter jack. 15. Two USB ports. 16. LAN port. 17. PS/2 keyboard or PS/2 mouse port (supports Y adapter). 18. Parallel port (LPT1). Use this port for a parallel printer or other parallel device. 19. External CardBus slot and buttons. 25. Floppy disk drive (on certain models). Startup Guide 13 - HP Pavilion xt500 | HP Pavilion ze5100 Series and HP Omnibook xe4400 Series Note - Page 14
Getting Started with Your HP Notebook Identifying Parts of the Computer Bottom View 26. Hard disk drive. 27. Battery latch. 28. Mini-PCI cover (no user parts inside). 29. RAM cover. 30. Docking port. 31. Reset button. 14 Startup Guide - HP Pavilion xt500 | HP Pavilion ze5100 Series and HP Omnibook xe4400 Series Note - Page 15
status. • Green: the AC adapter is connected and the battery is fully charged. • Amber: the AC adapter is connected and the battery is charging. Startup Guide 15 - HP Pavilion xt500 | HP Pavilion ze5100 Series and HP Omnibook xe4400 Series Note - Page 16
(Fn+F8). Num Lock must also be on for the numeric keys-otherwise, cursor control is active (as marked on an external keyboard). 16 Startup Guide - HP Pavilion xt500 | HP Pavilion ze5100 Series and HP Omnibook xe4400 Series Note - Page 17
it: 1. Turn the computer upside down. 2. Insert the connector end of the battery into the battery compartment and slide it in until it latches. Startup Guide 17 - HP Pavilion xt500 | HP Pavilion ze5100 Series and HP Omnibook xe4400 Series Note - Page 18
into Hibernate mode, or • Plug in the AC adapter. 2. Slide the battery's release latch, and then slide the battery out of its compartment. 18 Startup Guide - HP Pavilion xt500 | HP Pavilion ze5100 Series and HP Omnibook xe4400 Series Note - Page 19
power cord, unplug it from the outlet before unplugging it from the AC adapter. While the battery is charging, you can continue with step 3. Startup Guide 19 - HP Pavilion xt500 | HP Pavilion ze5100 Series and HP Omnibook xe4400 Series Note - Page 20
the other end of the phone cord into the built-in modem. For details about using the modem, including AT commands, see the online Reference Guide. 20 Startup - HP Pavilion xt500 | HP Pavilion ze5100 Series and HP Omnibook xe4400 Series Note - Page 21
and press the power button again. Leave the AC adapter plugged in for at least an hour-or 3-4 hours to charge the battery fully. Startup Guide 21 - HP Pavilion xt500 | HP Pavilion ze5100 Series and HP Omnibook xe4400 Series Note - Page 22
you can customize your setup. 1. Follow the Setup program's instructions as they appear on the screen. If the program prompts you with Hewlett-Packard and provides access to service, support, and information. • Records your ownership support or service"on page 52 to find the phone number. 22 Startup - HP Pavilion xt500 | HP Pavilion ze5100 Series and HP Omnibook xe4400 Series Note - Page 23
Tour Windows XP or Start, Help (Windows 2000), or check the Windows manual to discover what's new. • See the online Reference Guide to learn more about using and maintaining your computer-click Start, Help and Support, HP Library (Windows XP) or Start, Programs, Hewlett-Packard, Notebook, HP Library - HP Pavilion xt500 | HP Pavilion ze5100 Series and HP Omnibook xe4400 Series Note - Page 24
- HP Pavilion xt500 | HP Pavilion ze5100 Series and HP Omnibook xe4400 Series Note - Page 25
Basic Operation Startup Guide 25 - HP Pavilion xt500 | HP Pavilion ze5100 Series and HP Omnibook xe4400 Series Note - Page 26
. For information about connecting your modem or LAN, or about connecting PC Cards or external devices, see the online Reference Guide. See the same online manual for modem AT commands. To turn the computer on and off Power mode To enter this mode On mode Power mode status light is on. - HP Pavilion xt500 | HP Pavilion ze5100 Series and HP Omnibook xe4400 Series Note - Page 27
. 2. When the HP logo appears, press ESC to display the Boot menu. 3. Use the arrow keys to select the boot device, and press ENTER. Startup Guide 27 - HP Pavilion xt500 | HP Pavilion ze5100 Series and HP Omnibook xe4400 Series Note - Page 28
-sensitive pointing device). 3. Touch pad on-off button and indicator light. 4. Scroll pad. The scroll pad scrolls the contents of the active window. 28 Startup Guide - HP Pavilion xt500 | HP Pavilion ze5100 Series and HP Omnibook xe4400 Series Note - Page 29
key sequence-for various system controls. To use a hot key, press and hold Fn, press the appropriate second key, and then release both keys. Startup Guide 29 - HP Pavilion xt500 | HP Pavilion ze5100 Series and HP Omnibook xe4400 Series Note - Page 30
not cover the expense of correcting this situation. Refer to the help for your DVD player software for details about setting region codes. 30 Startup Guide - HP Pavilion xt500 | HP Pavilion ze5100 Series and HP Omnibook xe4400 Series Note - Page 31
flat on the floor. In a mobile environment, you can do this by using a phone book or briefcase to support your feet. • Adjust the height of either your work surface or chair to keep your arms in a neutral to help keep your head angled slightly downward in a comfortable position. Startup Guide 31 - HP Pavilion xt500 | HP Pavilion ze5100 Series and HP Omnibook xe4400 Series Note - Page 32
properly to minimize strain on your body. Shift the bag containing your notebook equipment frequently between your left and right hands and shoulders. 32 Startup Guide - HP Pavilion xt500 | HP Pavilion ze5100 Series and HP Omnibook xe4400 Series Note - Page 33
Batteries and Power Management Startup Guide 33 - HP Pavilion xt500 | HP Pavilion ze5100 Series and HP Omnibook xe4400 Series Note - Page 34
how your computer regulates its power consumption, and how you can manually reduce power consumption and extend the life of the computer's see the chapter titled "Batteries and Power Management" in the online Reference Guide. To check battery status From the battery status light You computer has - HP Pavilion xt500 | HP Pavilion ze5100 Series and HP Omnibook xe4400 Series Note - Page 35
4 hours. A fully charged battery can operate the computer for up to 3 hours, depending on your computer's model, power management settings, and level of use. Startup Guide 35 - HP Pavilion xt500 | HP Pavilion ze5100 Series and HP Omnibook xe4400 Series Note - Page 36
- HP Pavilion xt500 | HP Pavilion ze5100 Series and HP Omnibook xe4400 Series Note - Page 37
Add-On Devices Startup Guide 37 - HP Pavilion xt500 | HP Pavilion ze5100 Series and HP Omnibook xe4400 Series Note - Page 38
, if present, and remove the battery. 3. Turn the unit bottom-side up, loosen the screws holding the RAM cover, and remove the cover. 38 Startup Guide - HP Pavilion xt500 | HP Pavilion ze5100 Series and HP Omnibook xe4400 Series Note - Page 39
latches snap closed. 5. Replace the cover. 6. Insert the battery. To remove the RAM module, release the two latches at the sides of the module. Startup Guide 39 - HP Pavilion xt500 | HP Pavilion ze5100 Series and HP Omnibook xe4400 Series Note - Page 40
install the holder on a new hard disk drive or prepare a new hard disk for use, see "Replacing the Hard Disk Drive" in the online Reference Guide. 40 Startup - HP Pavilion xt500 | HP Pavilion ze5100 Series and HP Omnibook xe4400 Series Note - Page 41
Troubleshooting and Maintenance Startup Guide 41 - HP Pavilion xt500 | HP Pavilion ze5100 Series and HP Omnibook xe4400 Series Note - Page 42
2000). Search or browse the troubleshooting database for the information related to your problem. • Click Start, Help and Support, Fixing a Problem (Windows XP) or Start, Help (Windows 2000), and use the Windows troubleshooters. • See the Microsoft Windows manual shipped with the computer. • See - HP Pavilion xt500 | HP Pavilion ze5100 Series and HP Omnibook xe4400 Series Note - Page 43
Troubleshooting , Control Panel, Display, Settings (Windows 2000). Hard Disk Drive Problems If the computer's hard drive doesn't spin • Make sure the program. See the chapter titled "Basic Operation" in the online Reference Guide. • Test the hard disk drive with the e-Diagtools diagnostics. See - HP Pavilion xt500 | HP Pavilion ze5100 Series and HP Omnibook xe4400 Series Note - Page 44
and Maintenance Troubleshooting Your Computer • Don't touch the touch pad computer. Then press the power button to turn the computer back on. Power and Battery Problems If the computer turns off immediately after it turns on • Battery power is probably extremely low adapter is on. 44 Startup Guide - HP Pavilion xt500 | HP Pavilion ze5100 Series and HP Omnibook xe4400 Series Note - Page 45
and Maintenance Troubleshooting Your Computer • If you're using a hot, it will not charge properly. • If available, try another battery and AC adapter. Startup Problems If the computer doesn't respond when you turn it on • Connect the AC adapter. • Press , try another battery. Startup Guide 45 - HP Pavilion xt500 | HP Pavilion ze5100 Series and HP Omnibook xe4400 Series Note - Page 46
Troubleshooting and If you intend to exit without running the advanced tests, press F4 to view the Support Ticket. Press F3 to exit e-Diagtools. 7. Optional: run the advanced tests. Press the selected tests and add the results to the Support Ticket. 10. After each run, press F2 to return to the advanced - HP Pavilion xt500 | HP Pavilion ze5100 Series and HP Omnibook xe4400 Series Note - Page 47
Troubleshooting and Maintenance Testing the Hardware 12. Optional: open the Support Ticket. In Windows, click Start, All Programs (or Programs), Hewlett-Packard, Notebook, HP e-Diagtools, e-Diagtools for Windows. 13. Click View to display the Support Ticket. 14. To add information about your problem - HP Pavilion xt500 | HP Pavilion ze5100 Series and HP Omnibook xe4400 Series Note - Page 48
Troubleshooting and Maintenance Configuring the Computer Configuring the Computer To run the BIOS Setup utility The BIOS (Basic Input and Output System Setup, and marks the conflicting settings. For a complete list of BIOS Setup menus, settings, and options, see the online Reference Guide. 48 Startup - HP Pavilion xt500 | HP Pavilion ze5100 Series and HP Omnibook xe4400 Series Note - Page 49
Troubleshooting and Maintenance Reinstalling and Updating Drivers. • On the Recovery CD or DVD under \hp\Drivers. • On the HP Business Support Web site (www.hp.com/go/bizsupport). This Web site contains the latest updates of software drivers the CD or DVD drive as the boot device. Startup Guide 49 - HP Pavilion xt500 | HP Pavilion ze5100 Series and HP Omnibook xe4400 Series Note - Page 50
Troubleshooting and Maintenance Reinstalling and Updating Software 7. When the Recovery CD or DVD dialog box appears, follow the displayed instructions. To perform a standard recovery, press 2, reboot the computer, press CTRL+ALT+DEL and follow any instructions that appear onscreen. 50 Startup Guide - HP Pavilion xt500 | HP Pavilion ze5100 Series and HP Omnibook xe4400 Series Note - Page 51
HP Support and Service Startup Guide 51 - HP Pavilion xt500 | HP Pavilion ze5100 Series and HP Omnibook xe4400 Series Note - Page 52
support for your computer: • HP Business Support Web site. Get e-mail and telephone support support, plus information about warranty and support programs. www.hp.com/notebooks To contact HP for support or service , HP upgrades, and basic operation and troubleshooting. HP will not be able to help - HP Pavilion xt500 | HP Pavilion ze5100 Series and HP Omnibook xe4400 Series Note - Page 53
in the country of use, you must call a Customer Care Center that supports your notebook model. Currently, service and support assistance is provided only in the following countries and regions: Pavilion models United Australia: 61-3-8877-8000 Omnibook models See the following table. Startup Guide 53 - HP Pavilion xt500 | HP Pavilion ze5100 Series and HP Omnibook xe4400 Series Note - Page 54
HP Support and Service Getting Assistance for Your Computer North America United States: Omnibook: (970) 635 -6272-5300 Taiwan: 0800 - 010055 Thailand: 66-2-353-9000 Vietnam: 84-(0)-8-823-4530 For best service, make sure you have as much of the following available when you call: • Your computer's - HP Pavilion xt500 | HP Pavilion ze5100 Series and HP Omnibook xe4400 Series Note - Page 55
problem be re-created? To receive repair service If the HP notebook product is not normally sold by HP in the country of use, it must be returned for service to a country in which it is sold and supported. HP Pavilion notebooks have regional support and service this situation. Startup Guide 55 - HP Pavilion xt500 | HP Pavilion ze5100 Series and HP Omnibook xe4400 Series Note - Page 56
returning your notebook for repair, contact HP Service and Support-see "To contact HP for support or service" on page 52. If your notebook as CDs, DVDs, or floppy disks. • Any hardware not involved in the problem and not requested for repair. 3. When sending your notebook to Hewlett-Packard, Guide - HP Pavilion xt500 | HP Pavilion ze5100 Series and HP Omnibook xe4400 Series Note - Page 57
you that HP software will not fail to execute its programming instructions after the date of purchase, for the period specified in locality where HP has a support presence for this product and where HP has marketed this product. The level of warranty service you receive may vary according Guide 57 - HP Pavilion xt500 | HP Pavilion ze5100 Series and HP Omnibook xe4400 Series Note - Page 58
HP Support and Service Hewlett-Packard Limited Warranty Statement 7. TO THE EXTENT ALLOWED BY LOCAL LAW, THE REMEDIES IN THIS WARRANTY STATEMENT ARE YOUR SOLE AND years marked. 90 days or number of days marked. 1 year Not warranted by HP. Refer to manufacturer's warranty. 90 days 58 Startup Guide - HP Pavilion xt500 | HP Pavilion ze5100 Series and HP Omnibook xe4400 Series Note - Page 59
Reference Information Startup Guide 59 - HP Pavilion xt500 | HP Pavilion ze5100 Series and HP Omnibook xe4400 Series Note - Page 60
AGP graphics capability. Dual display capability (depends on operating system support). Power Rechargeable lithium-ion (14.8 Vdc) battery with LED modules. Up to 1 GB (1024 MB) RAM using 512-MB modules, future support for 2 GB RAM maximum. Audio System Stereo sound via two built-in speakers - HP Pavilion xt500 | HP Pavilion ze5100 Series and HP Omnibook xe4400 Series Note - Page 61
(only with port replicator). 25-pin bi-directional ECP/EPP parallel. 15-pin VGA video-out with DDC support. S-video TV out. PS/2 keyboard/mouse. 4-Mbps IrDA-compliant infrared port. IEEE-1394 (certain models). DMI-accessible electronic serial number. Kensington MicroSaver lock slot. Startup Guide 61 - HP Pavilion xt500 | HP Pavilion ze5100 Series and HP Omnibook xe4400 Series Note - Page 62
: National PC87570. Super I/O: integrated in core logic. IEEE 1394: TI TSB43AB22. LAN: National NS83815. 802.11b wireless LAN: Ambit with Intersil Prism 2.5 chipset. 62 Startup Guide - HP Pavilion xt500 | HP Pavilion ze5100 Series and HP Omnibook xe4400 Series Note - Page 63
one for an area not listed below) or a replacement AC adapter, contact your local Hewlett-Packard dealer or Sales and Service office. For any power cord with a fused plug, if you have to replace the fuse, be sure to install an -0702 8120-6317 8120-8367 8120-8452 8120-8373 8120-8441 Startup Guide 63 - HP Pavilion xt500 | HP Pavilion ze5100 Series and HP Omnibook xe4400 Series Note - Page 64
do not allow a metal object to touch the battery contacts. • Do not disassemble the battery. There are no serviceable parts inside. Do not dispose of the battery pack in fire or water. • Handle a damaged or leaking battery battery, and may require special handling at end-of-life. 64 Startup Guide - HP Pavilion xt500 | HP Pavilion ze5100 Series and HP Omnibook xe4400 Series Note - Page 65
Ensure proper use by reading and following the instructions carefully. • If the unit requires service, contact an authorized HP service center-see "To contact HP for support or service" on page 52. • Do not attempt type of optical device. CLASS 1 LED PRODUCT LEDSCHÜTZKLASSE 1 PRODUKT Startup Guide 65 - HP Pavilion xt500 | HP Pavilion ze5100 Series and HP Omnibook xe4400 Series Note - Page 66
, such as aboard airplanes. If you are unsure of restrictions, you are encouraged to ask for authorization before turning on the wireless radio. 66 Startup Guide - HP Pavilion xt500 | HP Pavilion ze5100 Series and HP Omnibook xe4400 Series Note - Page 67
energy. If not installed and used in accordance with the instructions, it may cause harmful interference to radio communications. However, Communications Commission: How to Identify and Resolve Radio-TV Interference Problems. This booklet is available from the U.S. Government Printing Office, - HP Pavilion xt500 | HP Pavilion ze5100 Series and HP Omnibook xe4400 Series Note - Page 68
du dispositif doit étre prét à accepter tout brouillage radioélectrique reçu, même si ce brouillage est susceptible de compromettre le fonctionnement du dispositif. 68 Startup Guide - HP Pavilion xt500 | HP Pavilion ze5100 Series and HP Omnibook xe4400 Series Note - Page 69
operation on every PSTN network termination point. In event of problems, you should contact your equipment supplier in the first different telephone network. For further product support, contact Hewlett-Packard-see "To contact HP for support or service" on page 52. Belgium: For Startup Guide 69 - HP Pavilion xt500 | HP Pavilion ze5100 Series and HP Omnibook xe4400 Series Note - Page 70
Reference Information Regulatory Information Japan Japan Telecommunications Approval Name of Equipment: AMC20493-001-KT1, AMC20493-001-KT3, AMC20493-001-KT5, AMC20493-001 TELEC approval number: D02-0005JP Name of Equipment: T60H424 70 Startup Guide - HP Pavilion xt500 | HP Pavilion ze5100 Series and HP Omnibook xe4400 Series Note - Page 71
Regulatory Model Number for your product is listed in the declaration below. This regulatory number is different from the marketing name and product number. Startup Guide 71 - HP Pavilion xt500 | HP Pavilion ze5100 Series and HP Omnibook xe4400 Series Note - Page 72
Regulatory Information Declaration of Conformity (according to ISO/IEC Guide 22 and EN 45014) Manufacturer's Name: Manufacturer's Address equipment Notified Body Number: 0682 Notified Body Address: CETECOM ICT Services GmbH, Untertuerkheimer Str. 6-10, D-66117 Saarbruecken The product herewith - HP Pavilion xt500 | HP Pavilion ze5100 Series and HP Omnibook xe4400 Series Note - Page 73
(pointer), 29 Customer Care getting support, 52 Web site, 11 D devices about, See Reference Guide temporary boot order, 27 diagnostics, 46 display brightness, 30 connecting external, See Reference Guide port, 13 troubleshooting, 42 docking See Reference Guide, 26 docking port, 14 dragging items - HP Pavilion xt500 | HP Pavilion ze5100 Series and HP Omnibook xe4400 Series Note - Page 74
built-in, 20 connecting, See Reference Guide port location, 13 monitor port, 13 mouse connecting, See Reference Guide troubleshooting, 43 movies (DVD), 30 mute Startup Guide region code, 30 registering computer, 22 regulatory information, 67 removing hard disk drive, 40 repair service obtaining, - HP Pavilion xt500 | HP Pavilion ze5100 Series and HP Omnibook xe4400 Series Note - Page 75
hard disk drive, 43 HP Instant Support, 42 keyboard, 43 pointing devices, 43 power, 44 startup, 45 turning on computer, 21 U URLs, 11 USB connecting, See Reference Guide location of ports, 13 location of third port, 12 Utility partition creating, 49 V voltage requirements, 63 volume adjusting, 30
HP Notebook PC
Startup Guide