HP Pavilion ze5200 HP Pavilion & Compaq Presario Notebook PC - Service Man
HP Pavilion ze5200 - Notebook PC Manual
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- HP Pavilion ze5200 | HP Pavilion & Compaq Presario Notebook PC - Service Man - Page 1
ze5200 Notebook PC HP Pavilion ze4200 Notebook PC HP Pavilion ze4100 Notebook PC Compaq Evo Notebook N1050v Series Compaq Evo Notebook N1010v Series Compaq Presario 2500 Series Mobile PC Compaq Presario 2100 Series Mobile PC Compaq Presario 1100 Series Mobile PC Technology Code KE Service Manual - HP Pavilion ze5200 | HP Pavilion & Compaq Presario Notebook PC - Service Man - Page 2
document may be photocopied, reproduced, or translated to another language without the prior written consent of Hewlett-Packard Company. Service Manual First Edition January 2003 Reference Number: N1050v/N1010v/2500/2100/1100/ze5200/ze4200/ze4100 Document Part Number: 319733-001 ii Service Manual - HP Pavilion ze5200 | HP Pavilion & Compaq Presario Notebook PC - Service Man - Page 3
the Problem 3-3 Verifying the Repair ...3-4 Suggestions for Troubleshooting 3-5 Diagnostic Tools ...3-18 e-Diagtools Diagnostic Program 3-18 Power-On Self-Test ...3-19 Sycard PCCtest 450/460 PC Card (Optional 3-25 Windows Management Instrumentation (WMI 3-26 BIOS Setup Utility ...3-26 Service - HP Pavilion ze5200 | HP Pavilion & Compaq Presario Notebook PC - Service Man - Page 4
Removing the Motherboard 2-31 Figure 2-19. Example of Serial Number Label 2-34 Figure 2-20. Replacing the Antennas 2-35 Figure 2-21. Removing a PCMCIA Door 2-35 Figure 2-22. Boot-Block Jumper ...2-37 Figure 3-1. Basic Troubleshooting Steps 3-2 Figure 4-1. Exploded View...4-2 iv Service Manual - HP Pavilion ze5200 | HP Pavilion & Compaq Presario Notebook PC - Service Man - Page 5
...1-13 Table 1-3. Activating Power Modes 1-18 Table 1-4. Main Status Lights (front of notebook 1-19 Table 1-5. Keyboard Parts (User-Replaceable 2-9 Table 2-5. Removing Components ...2-38 Table 3-1. ASP Support Options...3-1 Table 3-2. Scope of Diagnostic Tools 3-5 Table 3-3. Troubleshooting - HP Pavilion ze5200 | HP Pavilion & Compaq Presario Notebook PC - Service Man - Page 6
Introduction This manual provides reference information for servicing the HP Pavilion ze5200, ze4200, and ze4100 Notebook PCs (technology code KE), Compaq Evo Notebook 1050v and 1010v Series (technology code KE), and Compaq Presario 2500, 2100, and 1100 Series Mobile PCs (technology code KE). It is - HP Pavilion ze5200 | HP Pavilion & Compaq Presario Notebook PC - Service Man - Page 7
HP and Compaq notebook products is current at the time of publication but is subject to change. Table 1-1. Notebook Products Notebook Product * CPU ** Pavilion ze5200 Notebook PC DB395A ABA Pentium 4-D 2.0-GHz Display 14.1-in XGA Hard Drive Drives , modem, + 802.11b Battery Li ion Li ion Li - HP Pavilion ze5200 | HP Pavilion & Compaq Presario Notebook PC - Service Man - Page 8
Product * CPU ** Display Hard Drive Pavilion ze5200 Notebook PC (continued) DC818A ABU Pentium 4-D modem iNIC + modem iNIC + modem iNIC + modem iNIC + modem iNIC + modem iNIC + modem Battery Li ion Li ion Li ion Li ion Li ion Li ion Li ion Li ion Li ion Li Product Information Service Manual - HP Pavilion ze5200 | HP Pavilion & Compaq Presario Notebook PC - Service Man - Page 9
** Display Pavilion ze4200 Notebook PC (continued) DC710A ABE Athlon 1.67-GHz 15.0-in XGA Hard Drive 30 GB iNIC + modem iNIC + modem iNIC + modem iNIC + modem iNIC + modem iNIC + modem Battery Li ion Li ion Li ion Li ion Li ion Li ion Li ion Li ion Li Service Manual Product Information 1-3 - HP Pavilion ze5200 | HP Pavilion & Compaq Presario Notebook PC - Service Man - Page 10
Hard Drive 20 GB DD672A AB1 Pentium 4-M 1.9-GHz 15.0-in XGA 30 GB DD673A AB1 Pentium 4-M 2.0-GHz 15.0-in XGA 30 GB DD674A AB1 Pentium 4-M 2.0-GHz 15.0-in SXGA 40 GB DD690A UUZ Celeron 1.6-GHz 14.1-in XGA 20 GB Pavilion ze4100 Notebook PC /DVD Drives Standard SDRAM + diskette Battery Li ion - HP Pavilion ze5200 | HP Pavilion & Compaq Presario Notebook PC - Service Man - Page 11
** Display Compaq Evo Notebook N1050v Series DC749A ABF Celeron 1.6-GHz 14.1-in XGA Hard Drive 30 GB DC749A ABH + modem iNIC + modem iNIC + modem iNIC + modem iNIC + modem iNIC + modem Battery Li ion Li ion Li ion Li ion Li ion Li ion Li ion Li ion Li Service Manual Product Information 1-5 - HP Pavilion ze5200 | HP Pavilion & Compaq Presario Notebook PC - Service Man - Page 12
Notebook N1010v Series F5771 J/ABJ Celeron 1.6-GHz 14.1-in XGA Hard Drive 20 GB F5772 J/ABJ Celeron 1.6-GHz 14.1-in XGA 30 GB Compaq Presario 2500 Series Mobile PC , modem, + 802.11b iNIC + modem iNIC + modem iNIC + modem Battery Li ion Li ion Li ion Li ion Li ion Li ion Li ion Service Manual - HP Pavilion ze5200 | HP Pavilion & Compaq Presario Notebook PC - Service Man - Page 13
Notebook Product * CPU ** Display Hard Drive Compaq Presario 2500 Series Mobile PC (continued) DC727A AB1 iNIC + modem iNIC + modem iNIC + modem iNIC, modem, + 802.11b iNIC + modem Battery Li ion Li ion Li ion Li ion Li ion Li ion Li ion Li ion Li ion Service Manual Product Information 1-7 - HP Pavilion ze5200 | HP Pavilion & Compaq Presario Notebook PC - Service Man - Page 14
Notebook Product * CPU ** Display Compaq Presario 2100 Series Mobile PC DB381A ABA Athlon 1.53-GHz 14.1-in XGA Hard Drive 40 iNIC + modem iNIC + modem iNIC + modem iNIC + modem iNIC + modem iNIC + modem Battery Li ion Li ion Li ion Li ion Li ion Li ion Li ion Li ion Li ion Service Manual - HP Pavilion ze5200 | HP Pavilion & Compaq Presario Notebook PC - Service Man - Page 15
Notebook Product * CPU ** Display Hard Drive Compaq Presario 2100 Series Mobile PC (continued) DC735A iNIC + modem iNIC + modem iNIC + modem iNIC + modem iNIC + modem iNIC + modem Battery Li ion Li ion Li ion Li ion Li ion Li ion Li ion Li ion Li ion Service Manual Product Information 1-9 - HP Pavilion ze5200 | HP Pavilion & Compaq Presario Notebook PC - Service Man - Page 16
Notebook Product * CPU ** Display Hard Drive Compaq Presario 2100 Series Mobile PC (continued) DC742A UUG modem iNIC + modem iNIC + modem iNIC + modem iNIC + modem iNIC + modem iNIC + modem Battery Li ion Li ion Li ion Li ion Li ion Li ion Li ion Li ion Li ion Li Information Service Manual - HP Pavilion ze5200 | HP Pavilion & Compaq Presario Notebook PC - Service Man - Page 17
Notebook Product * CPU ** Display Hard Drive Compaq Presario 2100 Series Mobile PC (continued) modem iNIC + modem iNIC + modem iNIC + modem iNIC + modem iNIC + modem iNIC + modem Battery Li ion Li ion Li ion Li ion Li ion Li ion Li ion Li ion Li ion Li Service Manual Product Information 1-11 - HP Pavilion ze5200 | HP Pavilion & Compaq Presario Notebook PC - Service Man - Page 18
Notebook Product * CPU ** Display Compaq Presario 1100 Series Mobile PC F5781 H/ABU Celeron 1.6-GHz 14.1-in XGA Hard Drive 14.1-in XGA 30 GB CD/DVD Drives Standard SDRAM/ Video Mem DVD + + diskette combination 256 MB/uma + diskette Communication Battery LAN + modem LAN + modem LAN + modem - HP Pavilion ze5200 | HP Pavilion & Compaq Presario Notebook PC - Service Man - Page 19
HP Pavilion ze5200 Pentium 4-D (2.0-, 2.4-, and 2.8-GHz) Memory Display Video Operating System Power States Processor* Memory Display Video Operating System Power memory, 4x AGP graphics capability. Windows XP Professional or Home preinstalled. On, Standby, Hibernate, Off. Service Manual Product - HP Pavilion ze5200 | HP Pavilion & Compaq Presario Notebook PC - Service Man - Page 20
, 4x AGP graphics capability. Windows XP Professional or Home preinstalled. On, Standby, Hibernate, Off. * Intel Desktop Pentium 4-D, Intel Mobile Pentium 4-M, and Intel Celeron Mobile processors. All models feature HP TopTools, and are ACPI compliant. 1-14 Product Information Service Manual - HP Pavilion ze5200 | HP Pavilion & Compaq Presario Notebook PC - Service Man - Page 21
): power mode, hard disk activity, battery. 7. Microphone option (not available). 8. Infrared port.* 9. Wireless on-off button and indicator light.* 10. Battery. 11. CD-ROM, DVD, or other drive. 12. PS/2 keyboard or PS/2 mouse port (supports Y adapter). * on certain models Service Manual Product - HP Pavilion ze5200 | HP Pavilion & Compaq Presario Notebook PC - Service Man - Page 22
port.* 24. Audio jacks (left to right): external microphone, audio out (headphones). 25. Volume controls.* 26. Audio mute button and audio mute light.* 27. Floppy drive.* * on certain models 1-16 Product Information Service Manual - HP Pavilion ze5200 | HP Pavilion & Compaq Presario Notebook PC - Service Man - Page 23
28. Hard disk drive. 29. Battery latch. 30. SDRAM door. Figure 1-3. Bottom View 31. Reset button. 32. Port replicator connect.* 33. Mini-PCI door (no user parts inside). * on certain models Service Manual Product Information 1-17 - HP Pavilion ze5200 | HP Pavilion & Compaq Presario Notebook PC - Service Man - Page 24
XP) -or- click Start > Shut Down > Shut down (Windows 2000) -or- press the power button for 4 seconds (only if the Start menu procedure doesn't work). To turn on: Press the power button to restart, or to resume your session from Standby or Hibernation mode. 1-18 Product Information Service Manual - HP Pavilion ze5200 | HP Pavilion & Compaq Presario Notebook PC - Service Man - Page 25
notebook) Meaning Power status On: notebook is on (even if the display is off). Blinking: notebook is in Standby mode. Off: notebook is off or in Hibernation mode. Hard disk drive activity On: notebook is accessing the hard disk drive. Battery keyboard). Service Manual Product Information 1-19 - HP Pavilion ze5200 | HP Pavilion & Compaq Presario Notebook PC - Service Man - Page 26
mode. Toggles Scroll Lock on and off. Increases the audio volume and cancels the mute setting. Decreases the audio volume. Audio mute. 1-20 Product Information Service Manual - HP Pavilion ze5200 | HP Pavilion & Compaq Presario Notebook PC - Service Man - Page 27
bottom of the notebook. Figure 1-4. Resetting the Notebook Note To boot from a CD, insert a bootable CD (such as the Recovery CDs) into the CD/DVD drive, then restart. Press Esc when the HP logo appears, then select the CD/DVD drive as the temporary boot device. Service Manual Product Information - HP Pavilion ze5200 | HP Pavilion & Compaq Presario Notebook PC - Service Man - Page 28
ze5200: 2.00-, 2.40-, 2.53-, 2.66-, or 2.80-GHz Intel Desktop Pentium 4 processor-D with Intel Speed Step technology, 512-KB L2 cache, and 1.2- to 1.3-V core low-power processor with 400-MHz processor system bus. HP Pavilion ze4200: 1.8-, 1.9-, 2.0-, or 2.2-GHz Intel Mobile Pentium 4 processor - HP Pavilion ze5200 | HP Pavilion & Compaq Presario Notebook PC - Service Man - Page 29
19 Vdc output, 75 W. 20- to 40-GB removable hard drive with Ultra-DMA 100 interface. 1.44-MB floppy drive (certain models). 24x CD-ROM, or 8x DVD, or CD-RW, or CD-RW/DVD drive (or higher). At least 128 MB SDRAM preinstalled. HP Pavilion ze5200, ze4200, ze4100, Compaq Evo N1050v, Compaq Presario 2500 - HP Pavilion ze5200 | HP Pavilion & Compaq Presario Notebook PC - Service Man - Page 30
bi-directional ECP/EPP parallel. 15-pin VGA video-out with DDC support. S-video TV out (certain models). PS/2 keyboard/mouse. 4- PC Card slots, Type II or III, CardBus enabled. Optional port replicator (certain models). User and administrator passwords. System password. PC Information Service Manual - HP Pavilion ze5200 | HP Pavilion & Compaq Presario Notebook PC - Service Man - Page 31
-DRV HD 60 G (5400 rpm) SPS-DRV,HD,80GB,4200RPM Pavilion ze5200 and Presario 2500 • • • • • Pavilion ze4200, Evo N1050v, and Presario 2100 • • • • Pavilion ze4200 and Presario 2100 • • • • Evo N1010v and Presario 1100 • • Pavilion ze4100 • • • Service Manual Product Information 1-25 - HP Pavilion ze5200 | HP Pavilion & Compaq Presario Notebook PC - Service Man - Page 32
Assy Simple Port Replicator hp/compaq Pavilion ze5200 and Presario 2500 • • • Pavilion ze4200, Evo N1050v, and Presario 2100 • • • Pavilion ze4200 and Presario 2100 • • • • • • • Evo N1010v and Presario 1100 • • • • • • Pavilion ze4100 • 1-26 Product Information Service Manual - HP Pavilion ze5200 | HP Pavilion & Compaq Presario Notebook PC - Service Man - Page 33
to the motherboard. The following figure shows the connections among the notebook's replaceable electronic modules. Table 1-9 on page 1-28 lists the roles that these modules play in the notebook's functional subsystems. Figure 1-5. Replaceable Module Diagram Service Manual Product Information - HP Pavilion ze5200 | HP Pavilion & Compaq Presario Notebook PC - Service Man - Page 34
Processor Memory Power Display Hard disk Floppy drive Keyboard PS/2 Touchpad Audio Status Serial Parallel Infrared PS/2 port USB S-Video Port Replicator PCMCIA Wireless LAN (certain models) LAN Modem Table 1-9. Functional Structure Description CPU module Motherboard Hard disk drive Floppy drive - HP Pavilion ze5200 | HP Pavilion & Compaq Presario Notebook PC - Service Man - Page 35
tells you how to remove and replace the notebook's components and assemblies. The items marked by • in the following table are user-replaceable. Table 2-1. Removal Cross-Reference • Assembly, speaker (page 2-12). Battery, CMOS (page 2-36). • Battery, main (page 2-4). • Card, wireless LAN mini-PCI - HP Pavilion ze5200 | HP Pavilion & Compaq Presario Notebook PC - Service Man - Page 36
nut driver Table 2-3. Recommended Screw Torque Values Screw Thread Size M2 M2.5 (hinges) M2.5 (other) M3 Standoff, hex Torque (cm-kgf) 2,0 - 2,5 3,5 - 4,0 2,5 - 3,0 2,5 - 3,0 2,5 - 3,0 Torque (in-lbf) 1.7 - 2.2 3.0 - 3.4 2.2 - 2.6 2.2 - 2.6 2.2 - 2.6 2-2 Removal and Replacement Service Manual - HP Pavilion ze5200 | HP Pavilion & Compaq Presario Notebook PC - Service Man - Page 37
Disassembly Flowchart The following diagram shows the general "path" you will use when disassembling the notebook to access any particular component. Figure 2-1. Disassembly Flow Service Manual Removal and Replacement 2-3 - HP Pavilion ze5200 | HP Pavilion & Compaq Presario Notebook PC - Service Man - Page 38
Removing the Battery (User-Replaceable) Required Equipment • None. Removal Procedure • Slide the battery's release latch, then pull the battery out of its compartment. Figure 2-2. Removing the Battery 2-4 Removal and Replacement Service Manual - HP Pavilion ze5200 | HP Pavilion & Compaq Presario Notebook PC - Service Man - Page 39
User-Replaceable) The notebook has no system memory built into its motherboard, but has two slots for SDRAM modules. One slot contains an SDRAM module that was factory installed. Note HP Pavilion ze5200, ze4200, ze4100, Compaq Evo Notebook snap closed. Service Manual Removal and Replacement 2-5 - HP Pavilion ze5200 | HP Pavilion & Compaq Presario Notebook PC - Service Man - Page 40
Card (User-Replaceable) Certain notebooks include a wireless LAN mini-PCI card under the mini-PCI door on the bottom of the notebook. Caution adapter, if present, and then remove the battery. 2. On the bottom of the notebook, loosen the captive screws holding the Mini-PCI Replacement Service Manual - HP Pavilion ze5200 | HP Pavilion & Compaq Presario Notebook PC - Service Man - Page 41
, if present, and then remove the battery. 2. On the bottom of the notebook, remove the hard drive rubber screw plugs and retaining screws. 3. Carefully pull the hard drive out of the notebook. Screw, M2.5×6mm (2) Figure 2-5. Removing the Hard Disk Drive Service Manual Removal and Replacement 2-7 - HP Pavilion ze5200 | HP Pavilion & Compaq Presario Notebook PC - Service Man - Page 42
logical drives, you can install the factory software on drive C without affecting other drives. Click Advanced and select to restore only the C partition. 7. When prompted to reboot the notebook, press Ctrl+Alt+Del and follow any instructions that appear. 2-8 Removal and Replacement Service Manual - HP Pavilion ze5200 | HP Pavilion & Compaq Presario Notebook PC - Service Man - Page 43
Parts (User-Replaceable) The user can replace the following small parts. Table 2-4. Replacing Small Parts (User-Replaceable) Part Rubber screw plugs, display (on display bezel) Door, mini-PCI Door, memory Feet, rubber (on bottom of notebook opening. Service Manual Removal and Replacement 2-9 - HP Pavilion ze5200 | HP Pavilion & Compaq Presario Notebook PC - Service Man - Page 44
Cover (User-Replaceable) Required Equipment • #1 Phillips screwdriver. • Small flat-blade screwdriver. Removal Procedure 1. Unplug the AC adapter, if present, and then remove the battery. 2. Remove the two hinge cover screws that secure the keyboard cover to the rear of the notebook. 3. Carefully - HP Pavilion ze5200 | HP Pavilion & Compaq Presario Notebook PC - Service Man - Page 45
the tabs on the left- and right-center of the panel into the mating slots under the keyboard, and then press the panel into place. Service Manual Removal and Replacement 2-11 - HP Pavilion ze5200 | HP Pavilion & Compaq Presario Notebook PC - Service Man - Page 46
for procedures on removing the top case and speakers on the Pavilion ze4100 Series notebook. Required Equipment • #1 Phillips screwdriver. Removal Procedure 1. Unplug the AC adapter, if present, and then remove the battery. 2. Remove the keyboard cover (page 2-10). 3. Remove the screw that secures - HP Pavilion ze5200 | HP Pavilion & Compaq Presario Notebook PC - Service Man - Page 47
User-Replaceable) Required Equipment • #1 Phillips screwdriver. Removal Procedure 1. Unplug the AC adapter, if present, and remove the battery . 5. Turn the keyboard over and disconnect the motherboard cable. 6. Remove the keyboard. Reassembly Notes Caution Service Manual Removal and Replacement 2-13 - HP Pavilion ze5200 | HP Pavilion & Compaq Presario Notebook PC - Service Man - Page 48
Screw, M2.5×4mm (4) Figure 2-9. Removing the Keyboard 2-14 Removal and Replacement Service Manual - HP Pavilion ze5200 | HP Pavilion & Compaq Presario Notebook PC - Service Man - Page 49
remove the switchboard PCA from the top case, and then disconnect the underside motherboard cable. Screw, M2.5×4mm Figure 2-10. Removing the Switchboard PCA Reassembly Note • Connect the underside motherboard cable before installing the switchboard PCA. Service Manual Removal and Replacement 2-15 - HP Pavilion ze5200 | HP Pavilion & Compaq Presario Notebook PC - Service Man - Page 50
to the top case and motherboard. 4. Place your index finger in the top case opening and push out on the CD/DVD drive to release it from the motherboard. 5. Remove the CD/DVD drive. Screw, M2.5×6mm Screw, M2.5×4mm Figure 2-11. Removing the CD/DVD Drive 2-16 Removal and Replacement Service Manual - HP Pavilion ze5200 | HP Pavilion & Compaq Presario Notebook PC - Service Man - Page 51
5. Disconnect the display assembly cable from the motherboard. 6. Remove the six retaining screws that secure the display assembly to the top case. Note that there is a grounding strap at the left hinge. 7. Lift the display assembly off of the notebook. Service Manual Removal and Replacement 2-17 - HP Pavilion ze5200 | HP Pavilion & Compaq Presario Notebook PC - Service Man - Page 52
Screws, M2.5×6mm (8) Screws, silver M2x4mm (2) Figure 2-12. Removing the Display Assembly 2-18 Removal and Replacement Service Manual - HP Pavilion ze5200 | HP Pavilion & Compaq Presario Notebook PC - Service Man - Page 53
Reassembly Notes Important After replacing the display assembly or motherboard, you must use the Service Utilities floppy disk to reprogram the EEPROM on the motherboard for the new display. 1. Download the notebook series service package from the Partnership Web site (see page vi), and create a - HP Pavilion ze5200 | HP Pavilion & Compaq Presario Notebook PC - Service Man - Page 54
near the back of the top case. 5. Remove the rubber screw plugs and screws from the bottom case. 6. Lift the top case off of the notebook and then disconnect the touch pad cable from the motherboard. 2-20 Removal and Replacement Service Manual - HP Pavilion ze5200 | HP Pavilion & Compaq Presario Notebook PC - Service Man - Page 55
Screw, M2.5×4mm Screw, M2.5×6mm (15) Screw, M2.5×7mm (2) Screw, M2.5×4mm Figure 2-13. Removing the Top Case Service Manual Removal and Replacement 2-21 - HP Pavilion ze5200 | HP Pavilion & Compaq Presario Notebook PC - Service Man - Page 56
Drive (Authorized Service Providers Only) Required Equipment • #1 Phillips screwdriver. Removal Procedure 1. Unplug the AC adapter, if present, and remove the battery. 2. Remove these additional assemblies: • Hard disk drive ) that secure the hard disk drive guide to the motherboard. Note that the - HP Pavilion ze5200 | HP Pavilion & Compaq Presario Notebook PC - Service Man - Page 57
floppy drive cable to the motherboard prior to replacing the floppy drive and hard disk drive guide. • When replacing the hard disk drive guide, do not secure the left side to the motherboard. The left side of the guide gets secured during the top case replacement procedure. Service Manual Removal - HP Pavilion ze5200 | HP Pavilion & Compaq Presario Notebook PC - Service Man - Page 58
and remove the battery. 2. Remove these additional assemblies: • Hard disk drive (page 2-6). • Keyboard cover (page 2-10). • Switchboard PCA (page 2-13). • Keyboard (page 2-13). • Display assembly (page 2-17). • Top case (page 2-20). 3. Disconnect the cable from the motherboard. 4. Remove the screws - HP Pavilion ze5200 | HP Pavilion & Compaq Presario Notebook PC - Service Man - Page 59
Note Caution Use care when handling the I/R PCA cable. Damaging the cable can degrade notebook performance. • Make sure you route the I/R PCA cable between the left screw hole and the bottom case. Screw, M2.5×4mm (2) Figure 2-15. Removing the I/R PCA Service Manual Removal and Replacement 2-25 - HP Pavilion ze5200 | HP Pavilion & Compaq Presario Notebook PC - Service Man - Page 60
Removing the Heatsink (with Fan) (Authorized Service Providers Only) Required Equipment • #0 Phillips screwdriver. Removal Procedure 1. Unplug the AC adapter, if present, and remove the battery. 2. Remove these additional assemblies: • Hard disk drive (page 2-6). • Keyboard cover (page 2-10). • - HP Pavilion ze5200 | HP Pavilion & Compaq Presario Notebook PC - Service Man - Page 61
thermal pad. • Install the heatsink screws in this order: 1. Install all three screws lightly. 2. Fully tighten the screws in the order marked on the heatsink. Service Manual Removal and Replacement 2-27 - HP Pavilion ze5200 | HP Pavilion & Compaq Presario Notebook PC - Service Man - Page 62
remove the battery. 2. Remove these additional assemblies: • Hard disk drive (page 2-6). • Keyboard cover (page 2-10). • Switchboard PCA (page 2-13). • Keyboard (page 2-13). • Display assembly (page 2-17). • Top case (page 2-20). • Heatsink (page 2-16). 2-28 Removal and Replacement Service Manual - HP Pavilion ze5200 | HP Pavilion & Compaq Presario Notebook PC - Service Man - Page 63
). Carefully lift the CPU module off of its socket on the motherboard. IMPORTANT: See the Caution on the next page before reinstalling the can be inserted only one way. • Carefully insert the CPU module into the motherboard, and turn the lock screw one-half turn clockwise to secure the CPU module. - HP Pavilion ze5200 | HP Pavilion & Compaq Presario Notebook PC - Service Man - Page 64
AC adapter. 3. Insert the Service Utilities floppy disk in the floppy drive. 4. Turn on the notebook. When the HP logo appears (on either the old motherboard on the floppy disk. 1. Unplug the AC adapter, if present, and remove the battery. 2. Remove these additional assemblies: • Hard disk drive ( - HP Pavilion ze5200 | HP Pavilion & Compaq Presario Notebook PC - Service Man - Page 65
that attach the motherboard to the bottom case. 5. From the back of the notebook, remove the motherboard. 7. Carefully lift the motherboard out of the bottom case. 8. If present, remove the modem port cover. Standoff, 5mm (6) Screw, M2.5×4mm (4) Figure 2-18. Removing the Motherboard Service Manual - HP Pavilion ze5200 | HP Pavilion & Compaq Presario Notebook PC - Service Man - Page 66
Reassembly Notes Important After replacing the display assembly or motherboard, you must use the Service Utilities floppy disk to reprogram the EEPROM on the motherboard for the new display. 1. Download the notebook Series service package from the Partnership Web site (see page vi), and create a - HP Pavilion ze5200 | HP Pavilion & Compaq Presario Notebook PC - Service Man - Page 67
update. This restores the old system data on the new motherboard. If you did not store system data, type M for the manual update option. Enter the serial number from the bottom of the notebook-you might have to contact an HP support center to do this. Service Manual Removal and Replacement 2-33 - HP Pavilion ze5200 | HP Pavilion & Compaq Presario Notebook PC - Service Man - Page 68
Support/Service in Technical Support Information. The latest version includes fields for warranty period and manufacturing location. Store the template with other Word templates on a PC covers and protects the serial label. HP Serial Number (S)TW711A1234 1YR (1P) - HP Pavilion ze5200 | HP Pavilion & Compaq Presario Notebook PC - Service Man - Page 69
Caution Handle the connector ends of the antennas carefully. Failure to do so could degrade notebook performance. Handle the antenna routing metal tabs in the bottom case carefully. These tabs , see the figure below. Figure 2-21. Removing a PCMCIA Door Service Manual Removal and Replacement 2-35 - HP Pavilion ze5200 | HP Pavilion & Compaq Presario Notebook PC - Service Man - Page 70
completes, press the power button to reset the notebook. BIOS updates are available from the HP Business Support Web site (www.hp.com/go/bizsupport). Installation utilities and instructions for creating a BIOS floppy disk are provided with the updates. 2-36 Removal and Replacement Service Manual - HP Pavilion ze5200 | HP Pavilion & Compaq Presario Notebook PC - Service Man - Page 71
Support Information in the Service and Support Library. Follow the instructions for creating the BIOS floppy disk. Caution Make sure to use the correct BIOS floppy disk for the notebook drive. 2. Turn on the notebook and allow it to boot from the BIOS floppy disk. If the notebook notebook - HP Pavilion ze5200 | HP Pavilion & Compaq Presario Notebook PC - Service Man - Page 72
(page 2-26). Floppy (page 2-22). Motherboard (page 2-30). See page 2-22. Additional Steps Reassembly Notes: After replacing the CMOS battery, set the correct time and date using the BIOS Setup utility or Date/Time in the Control Panel. See page 2-34. 2-38 Removal and Replacement Service Manual - HP Pavilion ze5200 | HP Pavilion & Compaq Presario Notebook PC - Service Man - Page 73
20). Heatsink (page 2-26). Floppy (page 2-22). Motherboard (page 2-30). See page 2-12. Additional Steps When replacing the HDD guide, make sure you only replace the two right screws. Do the motherboard. 2. Unplug the PCMCIA socket from the motherboard. Service Manual Removal and Replacement 2-39 - HP Pavilion ze5200 | HP Pavilion & Compaq Presario Notebook PC - Service Man - Page 74
for troubleshooting (page 3-5). • Diagnostic tools ! e-Diagtools diagnostic program (page 3-18). ! Power-on self-test (page 3-19). ! Sycard PCCtest 450/460 PC card (page 3-25). ! Windows Management Instrumentation (page 3-26). ! BIOS Setup utility (page 3-26). Support by Authorized Service - HP Pavilion ze5200 | HP Pavilion & Compaq Presario Notebook PC - Service Man - Page 75
abuse. Try to duplicate the customer's problem. Troubleshoot the problem using: - Diagnostic tools. - Troubleshooting suggestions. Verify the repair by testing the functionality of the complete unit. Figure 3-1. Basic Troubleshooting Steps 3-2 Troubleshooting and Diagnostics Service Manual - HP Pavilion ze5200 | HP Pavilion & Compaq Presario Notebook PC - Service Man - Page 76
. Table 3-2 on page 3-5 shows how you can use these tools to isolate the cause of the notebook's problem. ! The troubleshooting suggestions on page 3-6 include general suggestions for repairing notebooks that show specific failure symptoms. Service Manual Troubleshooting and Diagnostics 3-3 - HP Pavilion ze5200 | HP Pavilion & Compaq Presario Notebook PC - Service Man - Page 77
to find the module responsible for the problem. A failure symptom is rarely caused by notebook will normally be in a confused state and lock up when you apply power. If this happens, press the reset button: this turns the notebook troubleshooting. 3-4 Troubleshooting and Diagnostics Service Manual - HP Pavilion ze5200 | HP Pavilion & Compaq Presario Notebook PC - Service Man - Page 78
Power-On Self-Test Sycard Toptools PCCtest 450 (if installed) Bootup Tests Describes Processor Tests Describes Memory Tests Tests Describes Fan Tests Batteries Tests (CMOS battery only) Describes Display Tests Describes Hard disk Tests Tests Describes Floppy drive - HP Pavilion ze5200 | HP Pavilion & Compaq Presario Notebook PC - Service Man - Page 79
or floppy drive, replace CPU module, replace motherboard. If OS starts from floppy drive, reload hard drive, replace hard drive. Make sure floppy drive is installed and connected correctly. Make sure CD/DVD is installed and connected correctly. 3-6 Troubleshooting and Diagnostics Service Manual - HP Pavilion ze5200 | HP Pavilion & Compaq Presario Notebook PC - Service Man - Page 80
if available. AC adapter. Battery. Motherboard. Repair Center: Comments If notebook boots from floppy drive, check for corrupt files on hard drive, use Recovery CDs to reinstall factory software onto hard drive, replace hard drive. User must call Technical Support and provide proof of ownership - HP Pavilion ze5200 | HP Pavilion & Compaq Presario Notebook PC - Service Man - Page 81
Motherboard. Battery. Battery or contacts. Motherboard. Battery. Battery or contacts. AC adapter. Motherboard. Heatsink. Repair Center: Comments Battery capacity often decreases after a year or more. Check battery and AC adapter. Check heatsink. 3-8 Troubleshooting and Diagnostics Service Manual - HP Pavilion ze5200 | HP Pavilion & Compaq Presario Notebook PC - Service Man - Page 82
in Power in Control Panel. Also, make sure Hibernate timeouts (Power Schemes tab) for AC and battery power are not set to Never. Repair Center: Likely Causes AC adapter. Motherboard. Repair Center: Comments AC adapter cannot be repaired, and must be replaced. Service Manual Troubleshooting and - HP Pavilion ze5200 | HP Pavilion & Compaq Presario Notebook PC - Service Man - Page 83
to area on screen. External display. Motherboard. Hard drive or connector. Motherboard. Hard drive. Depends on noise source. Repair drive case is damaged, drive may not operate properly. Check notebook and drive for evidence of customer abuse. 3-10 Troubleshooting and Diagnostics Service Manual - HP Pavilion ze5200 | HP Pavilion & Compaq Presario Notebook PC - Service Man - Page 84
for other media. Restart notebook. Make sure CD/DVD drive is installed properly. DVD may be double-sided. Movie may be paused. Press Play button. CD/DVD drive. Repair Center: Comments Make sure floppy drive is installed and connected correctly. Service Manual Troubleshooting and Diagnostics 3-11 - HP Pavilion ze5200 | HP Pavilion & Compaq Presario Notebook PC - Service Man - Page 85
. Motherboard. Y-adapter. PS/2 device. Motherboard. Repair Center: Comments HP warranty does not cover expense of correcting this situation. Make sure CD/DVD drive is installed properly. Try reinserting ribbon cable in connector on motherboard. 3-12 Troubleshooting and Diagnostics Service Manual - HP Pavilion ze5200 | HP Pavilion & Compaq Presario Notebook PC - Service Man - Page 86
from \hp\drivers\touchpad.) Top case. Motherboard. Top case. Motherboard. Top case. Motherboard. Make sure C drive has adequate free space. Delete temporary and unneeded files. Use memory troubleshooter in Windows Help. Not all third-party memory cards have been tested for use with notebook. Use - HP Pavilion ze5200 | HP Pavilion & Compaq Presario Notebook PC - Service Man - Page 87
. Restart notebook. Use troubleshooters in Windows Help. Check settings in Control Panel. Check port settings in Device Manager. Test ports with e-Diagtools diagnostics. For USB: contact device vendor and HP Notebook Web site (see page vi) for latest USB drivers. For USB: if the device is powered by - HP Pavilion ze5200 | HP Pavilion & Compaq Presario Notebook PC - Service Man - Page 88
transmission errors. Open Hardware Device Manager. Try to enable the infrared port. Remove any PC cards from notebook (possible IRQ conflict). For fast-IrDA, check for DMA conflict with ECP parallel port. Motherboard. Repair Center: Comments Service Manual Troubleshooting and Diagnostics 3-15 - HP Pavilion ze5200 | HP Pavilion & Compaq Presario Notebook PC - Service Man - Page 89
not appear when button is pressed. PCMCIA General problems. AC adapter Does not power notebook. Motherboard Evidence of spilled liquid. Bent or broken connectors, or burnt component. Motherboard cracked. Miscellaneous Clock loses time Notebook gets abnormally hot. Make sure correct applications are - HP Pavilion ze5200 | HP Pavilion & Compaq Presario Notebook PC - Service Man - Page 90
. Make sure hard drive has adequate free space. Delete temporary and unneeded files. Press Ctrl+Alt+Del and end any application not responding. Reset notebook (see page 1-21). Check notebook's power supply. Check settings in BIOS Setup. Repair Center: Likely Causes CPU module. Motherboard. Port - HP Pavilion ze5200 | HP Pavilion & Compaq Presario Notebook PC - Service Man - Page 91
for troubleshooting and repairing the notebook: • Notebook e-Diagtools diagnostic program (below). • Power-on self-test (page 3-19). • Sycard PCCtest 450 PC card (page 3-25). • Windows the selected tests and add the results to the Support Ticket. 3-18 Troubleshooting and Diagnostics Service Manual - HP Pavilion ze5200 | HP Pavilion & Compaq Presario Notebook PC - Service Man - Page 92
and enter the settings recommended by your support agent. e-Diagtools for Windows can also update the version of e-Diagtools on your notebook's hard disk. In e-Diagtools for Windows, use the e-Diagtools menu. If you have trouble running e-Diagtools diagnostics from the hard disk, you can also run it - HP Pavilion ze5200 | HP Pavilion & Compaq Presario Notebook PC - Service Man - Page 93
. POST device initialization. Check ROM copyright notice. Initialize I20 support. Check video configuration against CMOS. Initialize PCI bus and devices. Initialize all video adapters in system. QuietBoot start (optional). Shadow video BIOS ROM. 3-20 Troubleshooting and Diagnostics Service Manual - HP Pavilion ze5200 | HP Pavilion & Compaq Presario Notebook PC - Service Man - Page 94
of POST. POST done - prepare to boot OS. Terminate QuietBoot (optional). Check password (optional). Initialize ACPI BIOS. Prepare Boot. Initialize SMBIOS. Initialize PnP Option ROMs. Service Manual Troubleshooting and Diagnostics 3-21 - HP Pavilion ze5200 | HP Pavilion & Compaq Presario Notebook PC - Service Man - Page 95
). Extended checksum (optional). Redirect Int 15h to enable remote keyboard. Redirect Int 13h to Memory Technologies Devices such as ROM, RAM, PCMCIA, and serial disk. Redirect Int 10h to (reprogram EEPROM) or external ROM checksum failure. 3-22 Troubleshooting and Diagnostics Service Manual - HP Pavilion ze5200 | HP Pavilion & Compaq Presario Notebook PC - Service Man - Page 96
. 02D0 System cache error - Cache disabled RAM cache failed and BIOS disabled the cache. May require replacing the motherboard. A disabled cache slows system performance considerably. 02F0: CPU ID: CPU socket number for Multi-Processor error. Service Manual Troubleshooting and Diagnostics 3-23 - HP Pavilion ze5200 | HP Pavilion & Compaq Presario Notebook PC - Service Man - Page 97
Extended, or Shadow memory. Fixed Disk n Fixed disk n (0-3) identified. Invalid System Configuration Data Problem with NVRAM (CMOS cannot be located on drive A: or drive C:. Enter BIOS Setup and see if the hard disk and drive A: are properly Troubleshooting and Diagnostics Service Manual - HP Pavilion ze5200 | HP Pavilion & Compaq Presario Notebook PC - Service Man - Page 98
. All notebook models (PCI 1520) Table 3-6. Sycard PCCtest Commands Slot Upper Lower PCMCIA PC card (16-bit) test (PC card configuration header) pct450-v-1-b80 pct450-v-0-b80 CardBus (32-bit) test (CardBus configuration header) testcb-v-1-b80 testcb-v-0-b80 Service Manual Troubleshooting and - HP Pavilion ze5200 | HP Pavilion & Compaq Presario Notebook PC - Service Man - Page 99
the BIOS Setup Utility 1. Close all applications, then restart the notebook: click Start > Turn Off Computer > Restart. (If necessary, you can press Ctrl+Alt+Del to restart.) 2. When the HP logo appears, press F2 to enter the BIOS Setup utility. 3-26 Troubleshooting and Diagnostics Service Manual - HP Pavilion ze5200 | HP Pavilion & Compaq Presario Notebook PC - Service Man - Page 100
mm/dd/yy format). Sets the language for BIOS Setup. Internal Hard Disk Sets the hard disk drive type and various parameters. Extended Memory Shows the extended memory size. CPU Serial Number Serial Number PC ID Main Menu Service ID For a Pentium processor with a serial number, makes the serial - HP Pavilion ze5200 | HP Pavilion & Compaq Presario Notebook PC - Service Man - Page 101
Removable Device 3. CD/DVD 4. Built-in LAN Updating the Notebook's BIOS Hewlett-Packard might from time to time provide updates to the notebook's BIOS. Use e-DiagTools for Windows to download and install these BIOS updates as needed (page 2-36). 3-28 Troubleshooting and Diagnostics Service Manual - HP Pavilion ze5200 | HP Pavilion & Compaq Presario Notebook PC - Service Man - Page 102
4 Replaceable Parts This chapter contains an exploded view of the notebook and the following lists of parts: • Notebook replaceable parts (page 4-3). • Accessory replacement parts (page 4-11). • Part number reference (page 4-12). Service Manual Replaceable Parts 4-1 - HP Pavilion ze5200 | HP Pavilion & Compaq Presario Notebook PC - Service Man - Page 103
4-2 Replaceable Parts Figure 4-1. Exploded View Service Manual - HP Pavilion ze5200 | HP Pavilion & Compaq Presario Notebook PC - Service Man - Page 104
4-1. Replaceable Parts Description Part Number Exchange Part Number Pavilion ze5200 and Presario 2500 Pavilion ze4200, Evo N1050v, and Presario 2100 Pavilion ze4200 and Presario 2100 Evo N1010v and Presario 1100 F5771J Pavilion ze4100 User F5761H Repl 1 Cover, Keyboard - 1F Pavilion F5761 - HP Pavilion ze5200 | HP Pavilion & Compaq Presario Notebook PC - Service Man - Page 105
Part Number Pavilion ze5200 and Presario 2500 Pavilion ze4200, Evo N1050v, and Presario 2100 • Pavilion ze4200 and Presario 2100 • Evo N1010v and Presario 1100 F5771J • Pavilion ze4100 F5761H • User • No • • No • • No • • No • • No • • No 4-4 Replaceable Parts Service Manual - HP Pavilion ze5200 | HP Pavilion & Compaq Presario Notebook PC - Service Man - Page 106
(Pavilion) Part Number Exchange Part Number Pavilion ze5200 Pavilion ze4200, Evo N1050v, and Presario 2100 • • • • • • • • • • Pavilion ze4200 and Presario 2100 • • • • • • • • • • Evo N1010v and Presario 1100 F5771J • Pavilion ze4100 F5761H User • No Service Manual Replaceable Parts 4-5 - HP Pavilion ze5200 | HP Pavilion & Compaq Presario Notebook PC - Service Man - Page 107
• • • Pavilion ze4200 and Presario 2100 • • • • • • • • • • Evo N1010v and Presario 1100 F5771J • • • • Pavilion ze4100 F5761H • User Repl No No • No No No No No No No • No • No • No No • No No No • No • No • No • No No No No 4-6 Replaceable Parts Service Manual - HP Pavilion ze5200 | HP Pavilion & Compaq Presario Notebook PC - Service Man - Page 108
N1050v, and Presario 2100 • • • • Pavilion ze4200 and Presario 2100 • • Evo N1010v and Presario 1100 F5771J • • • • • Pavilion ze4100 F5761H • • • User Repl No No No • No No No No No No No No No • No • No • No No No • No • No Service Manual Replaceable Parts 4-7 - HP Pavilion ze5200 | HP Pavilion & Compaq Presario Notebook PC - Service Man - Page 109
BD RJ45/1394 SPS-BD RJ45 Cover, docking port HP/Compaq Cover, docking port Cover, modem port 16 Cover, mem or mini-PCI - 1F w/ labels 16 SPS-COVER MEM/MINI PC 3F 17 Tray, HDD - 1F Part Number F4640-60981 Exchange Part Number Pavilion ze5200 and Presario 2500 F4640-60980 F4640-60986 F4640-60987 - HP Pavilion ze5200 | HP Pavilion & Compaq Presario Notebook PC - Service Man - Page 110
• • • • • Pavilion ze4200 and Presario 2100 • • • • • Evo N1010v and Presario 1100 F5771J • • Pavilion ze4100 F5761H User Repl Yes Yes Yes • Yes • Yes • Yes • Yes • Yes • Yes • Yes • Yes • Yes • Yes • No No Yes • Yes • Yes Service Manual Replaceable Parts 4-9 - HP Pavilion ze5200 | HP Pavilion & Compaq Presario Notebook PC - Service Man - Page 111
Battery, Li Ion 4.4AHr 8 Cell Li-Ion Part Number 319502-001 Exchange Part Number Pavilion ze5200 and Presario 2500 • Pavilion ze4200, Evo N1050v, and Presario 2100 Pavilion ze4200 and Presario 2100 Evo N1010v and Presario 1100 F5771J Pavilion ze4100 F5761H User Parts Service Manual - HP Pavilion ze5200 | HP Pavilion & Compaq Presario Notebook PC - Service Man - Page 112
N1010v and Presario 1100 F5771J • Pavilion ze4100 H5761H • User Repl Yes • • • • Yes • • • Yes • • Yes • • • • • Yes • • • • Yes • • • • • Yes • • Yes • • Yes • • Yes • • • Yes • • Yes • • • • Yes • • Yes Service Manual Replaceable Parts 4-11 - HP Pavilion ze5200 | HP Pavilion & Compaq Presario Notebook PC - Service Man - Page 113
N1010v and Presario 1100 F5771J • • • • • • • • Pavilion ze4100 H5761H • User Repl Yes • Yes • Yes • Yes • Yes • Yes • Yes • Yes • Yes • Yes No • No • No • No • No • No • No • No • No • No • Yes • Yes • Yes Yes 4-12 Replaceable Parts Service Manual - HP Pavilion ze5200 | HP Pavilion & Compaq Presario Notebook PC - Service Man - Page 114
2100 • • Evo N1010v and Presario 1100 F5771J • • • • • Pavilion ze4100 H5761H • • • • User Repl Yes Yes No No Yes Yes Yes Yes No No No No No No No No No No No No No No No No No No No No No No No No No No No No No No Service Manual Replaceable Parts 4-13 - HP Pavilion ze5200 | HP Pavilion & Compaq Presario Notebook PC - Service Man - Page 115
Presario 2100 • • • • • • • • • • • • • • • • • Evo N1010v and Presario 1100 F5771J • • • • • • • • Pavilion ze4100 H5761H • • • • User Repl No No No No No No Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes No No Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes 4-14 Replaceable Parts Service Manual - HP Pavilion ze5200 | HP Pavilion & Compaq Presario Notebook PC - Service Man - Page 116
Guide Pavilion ze5200 and Presario 2500 • • • Pavilion ze4200, Evo N1050v, and Presario 2100 Pavilion ze4200 and Presario 2100 Evo N1010v and Presario 1100 F5771J • • • • • • • • • Pavilion ze4100 H5761H • • • • • • • • • • User • No • • • • No Service Manual Replaceable Parts 4-15 - HP Pavilion ze5200 | HP Pavilion & Compaq Presario Notebook PC - Service Man - Page 117
PC 3F SPS-FAN 3F SMALL SPS-HEATSINK 3F W/2 FANS Pavilion ze5200 and Presario 2500 Pavilion ze4200, Evo N1050v, and Presario 2100 • • Pavilion ze4200 and Presario 2100 • • Evo N1010v and Presario 1100 F5771J Pavilion ze4100 H5761H • User Yes • No • No 4-16 Replaceable Parts Service Manual - HP Pavilion ze5200 | HP Pavilion & Compaq Presario Notebook PC - Service Man - Page 118
User Repl No No No • No • No • No • No • No • No • No • No • No • No • No • No • No • No • • • Yes • No • No • No • No • No • • Yes • • • • Yes • • • • Yes • • • No • • No • • No • • No • • No Service Manual Replaceable Parts - HP Pavilion ze5200 | HP Pavilion & Compaq Presario Notebook PC - Service Man - Page 119
Case, top -1F (gray/silver) F4640-60944 Guide, HDD - 1F F4640-60945 FDD Assy w/cable Pavilion ze4100 H5761H • • • • • • • User Repl No No No No No No No No No No No No No No No No No No No No No No No No No No No No No No No No Yes No No Yes No Yes Yes 4-18 Replaceable Parts Service Manual - HP Pavilion ze5200 | HP Pavilion & Compaq Presario Notebook PC - Service Man - Page 120
and Presario 2100 • • • • • • • Evo N1010v and Presario 1100 F5771J • • • • • • Pavilion ze4100 H5761H • • • • • • • • • • • User Repl No Yes No Yes Yes No No No No No Yes No Yes Yes Yes Yes Yes Yes No No No No No No No No No No No No No Service Manual Replaceable Parts 4-19 - HP Pavilion ze5200 | HP Pavilion & Compaq Presario Notebook PC - Service Man - Page 121
CD, Rec XP Home UK ENG Pavilion ze5200 and Presario 2500 Pavilion ze4200, Evo N1050v, and Presario 2100 Pavilion ze4200 and Presario 2100 Evo N1010v and Presario 1100 F5771J • • Pavilion ze4100 H5761H • User Repl Yes No • No • No • • • No • No 4-20 Replaceable Parts Service Manual - HP Pavilion ze5200 | HP Pavilion & Compaq Presario Notebook PC - Service Man - Page 122
The log and backup are subject to standard record retention process and review. The final issue relating to removal of passwords is that HP cannot provide information to users that would assist them in improperly removing a password and opening a notebook. Service Manual Reference Information 5-1 - HP Pavilion ze5200 | HP Pavilion & Compaq Presario Notebook PC - Service Man - Page 123
should consider switching to a notebook with a DSTN display. We expect that over time the industry will continue to produce displays with fewer inherent cosmetic imperfections, and we will adjust our HP guidelines as these improvements are implemented. 5-2 Reference Information Service Manual - HP Pavilion ze5200 | HP Pavilion & Compaq Presario Notebook PC - Service Man - Page 124
a lighted display and does not change size. (In contrast, a polarizer scratch is a light line that is visible on a darker background and does not change size.) Service Manual Reference Information 5-3 - HP Pavilion ze5200 | HP Pavilion & Compaq Presario Notebook PC - Service Man - Page 125
Service Notes and Obsolete Parts Service notes containing important repair information for these products will be issued as needed. These notes are available online at the Partnership Web site-see page vi. 5-4 Reference Information Service Manual - HP Pavilion ze5200 | HP Pavilion & Compaq Presario Notebook PC - Service Man - Page 126
Part Number 319733-001 Printed in U.S.A. 01/03
HP Pavilion ze5200 Notebook PC
HP Pavilion ze4200 Notebook PC
HP Pavilion ze4100 Notebook PC
Compaq Evo Notebook N1050v Series
Compaq Evo Notebook N1010v Series
Compaq Presario 2500 Series Mobile PC
Compaq Presario 2100 Series Mobile PC
Compaq Presario 1100 Series Mobile PC
Technology Code KE
Service Manual