HP Pavilion ze5600 Maintenance and Service Guide
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- HP Pavilion ze5600 | Maintenance and Service Guide - Page 1
HP Pavilion ze5600 Notebook PC HP Pavilion ze5500 Notebook PC HP Pavilion ze5400 Notebook PC HP Pavilion ze5300 Notebook PC HP Pavilion ze5200 Notebook PC HP Pavilion ze4700 Notebook PC HP Pavilion ze4600 Notebook PC HP Pavilion ze4500 Notebook PC HP Pavilion ze4400 Notebook PC HP Pavilion ze4300 - HP Pavilion ze5600 | Maintenance and Service Guide - Page 2
L.P. Microsoft and Windows are U.S. registered services. Nothing herein should be construed as constituting an additional warranty. HP shall not be liable for technical or editorial errors or omissions contained herein. Service Manual Fourth Edition April 2004 First Edition January 2003 Document Part - HP Pavilion ze5600 | Maintenance and Service Guide - Page 3
Troubleshooting and Diagnostics 3-1 Support Service Partners...3-2 Troubleshooting ...3-3 Diagnostic Tools ...3-18 Replaceable Parts...4-1 Reference Information 5-1 Password Removal Policy...5-2 Hewlett-Packard Display Quality Statement 5-3 Service Notes and Obsolete Parts ...5-5 Service Manual - HP Pavilion ze5600 | Maintenance and Service Guide - Page 4
2-30. AMD CPU Module Removal 2-38 Figure 2-31. AMD CPU Module Installation 2-39 Figure 2-32 Removing the CPU Module 2-39 Figure 2-33. Removing the RJ11/1394 Connector Module 2-49 Figure 2-34. Removing the Motherboard 2-51 Figure 2-35. Removing the Hard Disk Drive Guide 2-53 iv Service Manual - HP Pavilion ze5600 | Maintenance and Service Guide - Page 5
Table 2-3. Recommended Screw Torque Values 2-2 Table 2-4. Replacing Small Parts ...2-12 Table 2-5. Removing Components...2-63 Table 3-1. ASP Support Options...3-2 Table 3-2. Scope of Diagnostic Tools...3-7 Table 3-3. Troubleshooting Suggestions...3-8 Table 3-4. POST Terminal-Error Beep Codes 3-20 - HP Pavilion ze5600 | Maintenance and Service Guide - Page 6
Introduction This manual provides reference information for servicing the HP Pavilion ze5600, ze5500, ze5400, ze5300, ze5200, ze4700, ze4600, ze4500, ze4400, ze4300, ze4200, and ze4100 Notebook PCs, HP Compaq nx9010, nx9008, nx9005, and nx9000 Notebook PCs, Compaq Evo Notebook 1050v and 1010v - HP Pavilion ze5600 | Maintenance and Service Guide - Page 7
The following list of HP and Compaq notebook products is current at the time of publication but is subject to change. HP Pavilion ze5600 Processor Memory Display Video Operating System Power States HP Pavilion ze5500 Processor Memory Display Operating System Power States Table 1-1. Product - HP Pavilion ze5600 | Maintenance and Service Guide - Page 8
16, 32, or 64 MB UMA graphics memory, 4x AGP graphics capability. Windows XP Professional or Home preinstalled On, Standby, Hibernate, Off HP Pavilion ze4700 Processor Memory Display Video Operating System Power States AMD Athlon (1.91-, and 2.08-GHz) Up to GB (1024 MB) SDRAM using 512-MB modules - HP Pavilion ze5600 | Maintenance and Service Guide - Page 9
Display Video Operating System Power States HP Pavilion ze4500 Processor Memory Display Video Operating System Power States HP Pavilion ze4400 Processor Memory Display Video Operating System Power States AMD Athlon (1.47-, 1.53-, 1.67-, 1.8-, 2.2-, and 2.08-GHz) Up to 1 GB (1024 MB) SDRAM using - HP Pavilion ze5600 | Maintenance and Service Guide - Page 10
Video Operating System Power States HP Pavilion ze4100 Processor Memory Display Video Operating System Power States Mobile Intel Pentium 4-M (1.8-, 2.0-, 2.2-, and 2.4-GHz) Intel Celeron (1.8-, 2.0-, and 2.2-GHz) AMD Athlon (1.47-, 1.53-, 1.67-, 1.8-, 1.87-, and 2.0-GHz) Up to 1 GB (1024 MB) SDRAM - HP Pavilion ze5600 | Maintenance and Service Guide - Page 11
SXGA+ (1400 × 1050) or 14.1-inch XGA (1024 × 768) active-matrix TFT ATI Mobility Radeon graphics accelerator with 16, 32, or 64 MB UMA graphics memory, 4x AGP graphics capability Windows XP Professional or Home preinstalled On, Standby, Hibernate, Off Service Manual Product Information 1-5 - HP Pavilion ze5600 | Maintenance and Service Guide - Page 12
, 4x AGP graphics capability. Operating System Windows XP Professional or Home preinstalled Power States On, Standby, Hibernate, Off Compaq Evo Notebook 1010v Processor Memory Display Video Operating System Power States Intel Celeron (1.6-GHz) Up to 1 GB (1024 MB) SDRAM using 512-MB modules - HP Pavilion ze5600 | Maintenance and Service Guide - Page 13
.1-inch XGA (1024 × 768) active-matrix TFT ATI Mobility Radeon graphics accelerator with 16, 32, or 64 MB UMA graphics memory, 4x AGP graphics capability Operating System Power States Windows XP Professional or Home preinstalled On, Standby, Hibernate, Off Service Manual Product Information 1-7 - HP Pavilion ze5600 | Maintenance and Service Guide - Page 14
, hard disk activity, and battery 7. Microphone option (not available) 8. Infrared port* 9. Wireless on-off button and indicator light* 10. Battery 11. CD-ROM, DVD, or other drive 12. PS/2 keyboard or PS/2 mouse port (supports Y adapter) * on certain models 1-8 Product Information Service Manual - HP Pavilion ze5600 | Maintenance and Service Guide - Page 15
Figure 1-2. Back View HP Pavilion ze4x00 HP Compaq nx9005 and nx9000 NOTE: Compaq Evo Notebook N1050v, N1010v, and Compaq Presario 2100 and 1100 are very similar, except for logo. 13. AC adapter jack 14. Two universal Serial Bus (USB) ports 15. LAN port* 16. S-Video port* 17. Parallel port (LPT1), - HP Pavilion ze5600 | Maintenance and Service Guide - Page 16
28. Hard disk drive 29. Battery latch 30. SDRAM door Figure 1-3. Bottom View HP Pavilion ze4x00, HP Compaq nx9005 and nx9000, Compaq Evo Notebook N1050v and N1010v, and Compaq Presario 2100 and 1100 31. Reset button 32. Port replicator connect* 33. Mini PCI door (no user parts inside) * on certain - HP Pavilion ze5600 | Maintenance and Service Guide - Page 17
lights 4. Power button, turns the notebook on and off 5. Touch pad, scroll pad, Select buttons, plus on-off button 6. Main status lights (left to right), power mode, hard disk activity, and battery 7. Infrared port* 8. Wireless on-off button and indicator light* 9. Audio mute button and audio mute - HP Pavilion ze5600 | Maintenance and Service Guide - Page 18
Figure 1-5. Back View HP Pavilion 5x00, HP Compaq nx9010, and nx9008 and Compaq Presario 2500 15. AC adapter jack 16. Two universal Serial Bus (USB) ports 17. LAN port* port* 25. PCMCIA card and CardBus slot and button 26. Floppy drive* * on certain models 1-12 Product Information Service Manual - HP Pavilion ze5600 | Maintenance and Service Guide - Page 19
Figure 1-6. Bottom View HP Pavilion 5x00, HP Compaq nx9010,and nx9008, and Compaq Presario 2500 27. Hard disk drive 28. Battery latch 29. Mini PCI door (no user parts inside) 30. SDRAM door 31. Port replicator connect* 32. Reset button * on certain models Service Manual Product Information 1-13 - HP Pavilion ze5600 | Maintenance and Service Guide - Page 20
Restarts quickly Restores network connections Power mode status light blinks Press the power button -or- select Start > Turn Off Computer > Stand By (Windows XP) -or- select Start > Shut Down > Standby (Windows 2000) -or- allow timeout Hibernation mode Saves maximum power Saves current session to - HP Pavilion ze5600 | Maintenance and Service Guide - Page 21
(front of notebook) Meaning Power status On: notebook is on (even if the display is off). Blinking: notebook is in Standby mode. Off: notebook is off or in Hibernation mode. Hard disk drive activity On: notebook is accessing the hard disk drive. Battery status Green: The AC adapter is connected and - HP Pavilion ze5600 | Maintenance and Service Guide - Page 22
functions are active; otherwise, cursor control is active (as marked on an external keyboard). Enters Hibernation mode Toggles Scroll Lock on and off Increases the audio volume and cancels the mute setting Decreases the audio volume Audio mute 1-16 Product Information Service Manual - HP Pavilion ze5600 | Maintenance and Service Guide - Page 23
of the notebook. Figure 1-7. Resetting the Notebook NOTE: To boot from a CD, insert a bootable CD (such as the Recovery CDs) into the CD/DVD drive, then restart. Press esc when the HP logo appears, and then select the CD/DVD drive as the temporary boot device. Service Manual Product Information - HP Pavilion ze5600 | Maintenance and Service Guide - Page 24
-or266-MHz (double-clocked) processor system bus HP Pavilion ze4600 or ze4500: 1.87-GHz AMD Athlon XP processor with QuantiSpedd architectue, 512-KB L2 cache, and 1.2- to 1.3-V core low-power processor with 200-or266-MHz (double-clocked) processor system bus 1-18 Product Information Service Manual - HP Pavilion ze5600 | Maintenance and Service Guide - Page 25
typical (varies with model, usage, and power settings) Fast battery recharge: 2 hours when system is off, 3 hours when system is on. Low-battery warning Suspend/resume capability Universal AC adapter: 100-240 Vac (50/60 Hz) input, 19 Vdc output, or 75 W Service Manual Product Information 1-19 - HP Pavilion ze5600 | Maintenance and Service Guide - Page 26
Audio System Keyboard and Pointing Device LAN (certain models) Wireless LAN (certain models) 20- to 60-GB removable hard drive with Ultra-DMA 100 interface 1.44-MB floppy drive (certain models) 24x CD-ROM, 8x DVD, CD-RW, or CD-RW/DVD drive (or higher) At least 128 MB SDRAM preinstalled HP Pavilion - HP Pavilion ze5600 | Maintenance and Service Guide - Page 27
-DRV HD 80 GB • (4200 rpm) AC-Adapter-Ultraslim Delta 75W s/PFC AC-Adapter, 90W • • Battery, Li ion 4.4AHr 8 Cell Li ion • • Cord, Pwr, Austr ABG (2w) Cord, Pwr, Europe ABB (2w) SPS-CORD-AC PWR 2 WIRE-INTL SPS-CORD-AC PWR 2 WIRE-IT Cord, Pwr, Japan ABJ (2w) Pavilion ze4200, nx9000, and - HP Pavilion ze5600 | Maintenance and Service Guide - Page 28
SPS-CORD-AC PWR 2 WIRE-SWE SPS-CORD-AC PWR 2 WIRE-SWI SPS-CORD-AC PWR 2 WIRE-TAI Cord, Pwr, UK (EPSR) for Hong Kong (2w) Cord, Pwr, US ABA (2w) Card, Mini PCI-802.11B France Card, Mini PCI-802.11B worldwide Port Replicator Assy Simple Port Replicator HP/Compaq Simple Port Replicator Pavilion ze5x00 - HP Pavilion ze5600 | Maintenance and Service Guide - Page 29
the motherboard. The following figure shows the connections among the notebook's replaceable electronic modules. Table 1-8 on page 1-25 lists the roles that these modules play in the notebook's functional subsystems. Figure 1-8. Replaceable Module Diagram Service Manual Product Information 1-23 - HP Pavilion ze5600 | Maintenance and Service Guide - Page 30
storage AC adapter socket, reset button, lid switch, power supply, power control circuitry Power button AC-to-DC converter Graphics controller, video RAM Display output, backlight, power converter for backlight Hard disk controller Hard disk mechanism I/O controller, floppy connector Floppy drive - HP Pavilion ze5600 | Maintenance and Service Guide - Page 31
this chapter to show approximate full-size screw outlines. You can use these to verify the sizes of screws before you install them. Installing a wrong-size screw can damage the notebook. (The symbol at the left represents an M2.5×4.0mm T-head screw). Service Manual Removal and Replacement 2-1 - HP Pavilion ze5600 | Maintenance and Service Guide - Page 32
screwdriver • 5mm nut driver Table 2-3. Recommended Screw Torque Values Screw Thread Size M2 M2.5 (hinges) M2.5 (other) M3 Standoff, hex Torque (cm-kgf) 2,0-2,5 3,5-4,0 2,5-3,0 2,5-3,0 2,5-3,0 Torque (in-lbf) 1.7-2.2 3.0-3.4 2.2-2.6 2.2-2.6 2.2-2.6 2-2 Removal and Replacement Service Manual - HP Pavilion ze5600 | Maintenance and Service Guide - Page 33
Disassembly Flowchart The following diagram shows the general "path" you will use when disassembling the notebook to access any particular component. Figure 2-1. Disassembly Flow Service Manual Removal and Replacement 2-3 - HP Pavilion ze5600 | Maintenance and Service Guide - Page 34
Removing the Battery (User-Replaceable) Required Equipment None Removal Procedure Slide the battery's release latch, and then pull the battery out of its compartment. Figure 2-2. Removing the Battery 2-4 Removal and Replacement Service Manual - HP Pavilion ze5600 | Maintenance and Service Guide - Page 35
screwdriver Removal Procedure 1. Unplug the AC adapter, if present, and then remove the battery. 2. On the bottom of the notebook, out of the connector. Service Manual Figure 2-3. Removing an SDRAM Module HP Pavilion 4x00, HP Compaq nx9005 and nx9000, Compaq Evo Notebook N1050v and N1010v, and - HP Pavilion ze5600 | Maintenance and Service Guide - Page 36
the notebook bottom, as indicated in Figure 2-4. The procedure for removing the SDRAM door and modules is the same for all notebook models. Figure 2-4. Removing an SDRAM Module HP Pavilion ze5x00, HP Compaq the SDRAM module until the latches snap closed. 2-6 Removal and Replacement Service Manual - HP Pavilion ze5600 | Maintenance and Service Guide - Page 37
Removal Procedure 1. Unplug the AC adapter, if present, and then remove the battery. 2. On the bottom of the notebook, Removing the Mini PCI Card HP Pavilion ze4x00, HP Compaq nx9005 and nx9000, Compaq Evo Notebook N1050v and N1010v, and Compaq Presario 2100 and 1100 Models Service Manual Removal - HP Pavilion ze5600 | Maintenance and Service Guide - Page 38
notebook bottom, as indicated in Figure 2-6. The procedure for removing the Mini PCI door and card is the same for all notebook models. Figure 2-6. Removing the Mini PCI Card HP Pavilion ze5x00, HP Compaq the Mini PCI card until the latches snap closed. 2-8 Removal and Replacement Service Manual - HP Pavilion ze5600 | Maintenance and Service Guide - Page 39
as described in "Recovering the Factory Software", as shown on the next page. 1. Unplug the AC adapter, if present, and then remove the battery. 2. On the bottom of the notebook, remove the hard disk drive rubber screw plugs and M2.5×6.0mm screws. (The number of plugs and screws varies by model - HP Pavilion ze5600 | Maintenance and Service Guide - Page 40
disk drive and hard disk drive tray, and then lift the drive out of the tray. 5. Remove the connector bar from the hard disk drive. See note below NOTE: Connector bar not used on HP Pavilion ze5x00 series Figure 2-8. Removing the Hard Disk Drive Tray 2-10 Removal and Replacement Service Manual - HP Pavilion ze5600 | Maintenance and Service Guide - Page 41
drives. select Advanced and then select to restore only the C partition. 7. When prompted to reboot the notebook, press ctrl+alt+del, and then follow any instructions that appear. 8. When the operating system has been installed and while Windows is running, replace the OS CD with the Driver Recovery - HP Pavilion ze5600 | Maintenance and Service Guide - Page 42
memory Feet, rubber (on bottom of notebook) Rubber cover, docking port (ze4500 only) Cover, modem port Table 2-4. Replacing Small Parts remove the door. On the bottom of the notebook, loosen the screws that secure the SDRAM module door to the bottom case, and then remove and gently remove it. To - HP Pavilion ze5600 | Maintenance and Service Guide - Page 43
Removal Procedure 1. Unplug the AC adapter, if present, and then remove the battery. 2. Remove the two M2.5×4.0mm hinge cover screws that secure the keyboard cover to the rear of the notebook . Damaging either antenna PCA can degrade notebook performance. Service Manual Removal and Replacement 2-13 - HP Pavilion ze5600 | Maintenance and Service Guide - Page 44
of display assembly hinge to completely remove the cover. Figure 2-9. Removing the Keyboard Cover NOTE: When removing the keyboard cover on HP Pavilion 5300 and 5200, HP Compaq nx9010, and Compaq Presario keyboard, and then press the panel into place. 2-14 Removal and Replacement Service Manual - HP Pavilion ze5600 | Maintenance and Service Guide - Page 45
speakers on the HP Pavilion 5x00, HP Compaq nx9010 and nx9008, and Compaq Presario 2500 Series notebooks. Required Equipment 1 Phillips screwdriver Removal Procedure 1. Unplug the AC adapter, if present, and then remove the battery. 2. Remove the keyboard cover (page 2-13). 3. Remove the M2.5×6.0mm - HP Pavilion ze5600 | Maintenance and Service Guide - Page 46
Required Equipment 1 Phillips screwdriver Removal Procedure 1. Unplug the AC adapter, if present, and then remove the battery. 2. Remove the keyboard cover (page 2-13). 3. Remove the four M2.5×4.0mm screws case, and then lower the keyboard into place. 2-16 Removal and Replacement Service Manual - HP Pavilion ze5600 | Maintenance and Service Guide - Page 47
Figure 2-12. Removing the Keyboard Service Manual Removal and Replacement 2-17 - HP Pavilion ze5600 | Maintenance and Service Guide - Page 48
applies only to HP Pavilion 4x00, HP Compaq nx9005 and nx9000, Compaq Evo Notebook N1050v and N1010v, and Compaq Presario 2100 and 1100 models. Required Equipment 1 Phillips screwdriver Removal Procedure 1. Unplug the AC adapter, if present, and then remove the battery. 2. Remove the keyboard cover - HP Pavilion ze5600 | Maintenance and Service Guide - Page 49
NOTE: This section applies only to HP Pavilion 5x00, HP Compaq nx9010 and nx9008, and Compaq Presario 2500 models. Required Equipment 1 Phillips screwdriver Removal Procedure 1. Unplug the AC adapter, if present, and then remove the battery. 2. Remove the keyboard cover (page 2-13). 3. Disconnect - HP Pavilion ze5600 | Maintenance and Service Guide - Page 50
/DVD Drive NOTE: This section applies only to HP Pavilion 4x00, HP Compaq nx9005 and nx9000, Compaq Evo Notebook N1050v and N1010v, and Compaq Presario 2100 and 1100 models. Required Equipment 1 Phillips screwdriver Removal Procedure 1. Unplug the AC adapter, if present, and then remove the battery - HP Pavilion ze5600 | Maintenance and Service Guide - Page 51
finger in the top case opening and push out on the CD/DVD drive to release it from the motherboard. 5. Remove the CD/DVD drive. Figure 2-16. Removing the CD/DVD Drive HP Pavilion 5x00, HP Compaq nx9010 and HP nx9008, and Compaq Presario 2500 Models Service Manual Removal and Replacement 2-21 - HP Pavilion ze5600 | Maintenance and Service Guide - Page 52
Assembly (Service Partners Only) Required Equipment 1 Phillips screwdriver Removal Procedure 1. Unplug the AC adapter, if present, and then remove the battery. 2. Remove the keyboard cover (page 2-13). 3. Remove the two M2.5×6.0mm retaining screws from the notebook rear panel. 4. Remove the M2 - HP Pavilion ze5600 | Maintenance and Service Guide - Page 53
AC adapter. 3. Insert the Service Utilities floppy disk in the floppy drive. If the unit has no internal floppy drive, connect a USB floppy drive. 4. Turn on the notebook. 5. When you see the HP logo, press esc to display the boot menu, then boot from the floppy drive. 6. Select the option to update - HP Pavilion ze5600 | Maintenance and Service Guide - Page 54
to HP Pavilion 4x00, HP Compaq nx9005 and nx9000, Compaq Evo Notebook N1050v and N1010v, and Compaq Presario 2100 and 1100 models. Required Equipment 1 Phillips screwdriver Removal Procedure 1. Unplug the AC adapter, if present, and remove the battery. 2. Remove these additional assemblies: • Hard - HP Pavilion ze5600 | Maintenance and Service Guide - Page 55
Figure 2-18. Removing the Top Case HP Pavilion 4x00, HP Compaq nx9005 and nx9000, Compaq Evo Notebook N1050v and N1010v, and Compaq Presario 2100 and 1100 Models Service Manual Removal and Replacement 2-25 - HP Pavilion ze5600 | Maintenance and Service Guide - Page 56
only to HP Pavilion 5x00, HP Compaq nx9010 and HP nx9008, and Compaq Presario 2500 models. Required Equipment 1 Phillips screwdriver Removal Procedure 1. Unplug the AC adapter, if present, and then remove the battery. 2. Remove these additional assemblies: • Hard disk drive (page 2-9) • Keyboard - HP Pavilion ze5600 | Maintenance and Service Guide - Page 57
Turn the notebook top side up with the rear panel facing forward. 6. Remove the two M2.5×7.0mm screws from the rear of the bottom case. Figure 2-20. Removing the Top Case Screws HP Pavilion 5x00, HP Compaq nx9010 and nx9008, and Compaq Presario 2500 Models Service Manual Removal and Replacement - HP Pavilion ze5600 | Maintenance and Service Guide - Page 58
in the correct location. Failure to follow this caution can result in damage to the notebook. 11. Lift the top case off of the notebook. Figure 2-21. Removing the Top Case HP Pavilion 5x00, HP Compaq nx9010 and HP nx9008, and Compaq Presario 2500 Models 2-28 Removal and Replacement Service Manual - HP Pavilion ze5600 | Maintenance and Service Guide - Page 59
Removing the Floppy Drive (Service Partners Only) NOTE: This section applies only to HP Pavilion ze4x00, HP Compaq nx9005 and nx9000, Compaq Evo Notebook N1050v and N1010v, and Compaq Presario 2100 and 1100 models. Required Equipment 1 Phillips screwdriver Removal Procedure 1. Unplug the AC adapter, - HP Pavilion ze5600 | Maintenance and Service Guide - Page 60
the motherboard prior to replacing the floppy drive and hard disk drive guide. • When replacing the hard disk drive guide, do not secure the left side to the motherboard. The left side of the guide gets secured during the top case replacement procedure. 2-30 Removal and Replacement Service Manual - HP Pavilion ze5600 | Maintenance and Service Guide - Page 61
only to HP Pavilion 5x00, HP Compaq nx9010 and nx9008, and Compaq Presario 2500 models. Required Equipment • 1 Phillips screwdriver Removal Procedure 1. Unplug the AC adapter, if present, and then remove the battery. 2. Remove these additional assemblies: • Hard disk drive (page 2-9) • Keyboard - HP Pavilion ze5600 | Maintenance and Service Guide - Page 62
Figure 2-23. Removing the Floppy Drive HP Pavilion 5x00, HP Compaq nx9010 and nx9008, and Compaq Presario 2500 Models CAUTION: Do not excessively bend or fold the floppy drive cable. Excessive flexing can damage the floppy drive cable connections. 2-32 Removal and Replacement Service Manual - HP Pavilion ze5600 | Maintenance and Service Guide - Page 63
1. Unplug the AC adapter, if present, and then remove the battery. 2. Remove these additional assemblies: • Hard disk drive (page 2-9) • Keyboard cover (page 2-13) • Keyboard (page 2-16) • Switchboard PCA (page 2-19) • Display assembly (page 2-23) • Top case (page 2-26) Service Manual Removal and - HP Pavilion ze5600 | Maintenance and Service Guide - Page 64
I/R PCA. Reassembly Note Figure 2-24. Removing the I/R PCA CAUTION: Use care when handling the I/R PCA cable. Damaging the cable can degrade notebook performance. Make sure you route the I/R PCA cable between the left screw hole and the bottom case. 2-34 Removal and Replacement Service Manual - HP Pavilion ze5600 | Maintenance and Service Guide - Page 65
PCA (Service Partners Only) NOTE: The following audio PCA removal instructions apply only to HP Pavilion 5300 and 5200, HP Compaq nx9010, and Compaq Presario 2500 models. Required Equipment 1 Phillips screwdriver Removal Procedure 1. Unplug the AC adapter, if present, and then remove the battery - HP Pavilion ze5600 | Maintenance and Service Guide - Page 66
8. Remove the audio PCA. Reassembly Note Figure 2-25. Removing the Audio PCA CAUTION: Use care when handling the audio PCA cable. Damaging the cable can degrade notebook performance. Make sure you route the audio PCA cable into the clip on the bottom case. 2-36 Removal and Replacement Service - HP Pavilion ze5600 | Maintenance and Service Guide - Page 67
HP Pavilion 4x00, HP Compaq nx9005 and nx9000, Compaq Evo Notebook N1050v and N1010v, and Compaq Presario 2100 and 1100 models. Required Equipment 0 Phillips screwdriver Removal Procedure 1. Unplug the AC adapter, if present, and then remove the battery. 2. Remove these additional assemblies: • Hard - HP Pavilion ze5600 | Maintenance and Service Guide - Page 68
on the heat sink (with fan), and then disconnect the fan cable from the motherboard. Figure 2-26. Removing the Heat Sink (with Fan) HP Pavilion 4x00, HP Compaq nx9005 and nx9000, Compaq Evo Notebook N1050v and N1010v, and Compaq Presario 2100 and 1100 Models CAUTION: Do not spin the fan blades with - HP Pavilion ze5600 | Maintenance and Service Guide - Page 69
1. Unplug the AC adapter, if present, and then remove the battery. 2. Remove these additional assemblies: • Hard disk drive (page 2-9) • Keyboard cover (page 2-13) • Keyboard (page 2-16) • Switchboard PCA (page 2-19) • Display assembly (page 2-23) • Top case (page 2-26) Service Manual Removal and - HP Pavilion ze5600 | Maintenance and Service Guide - Page 70
0mm screws in the "1," "2," "3," "4" sequence stamped on the heat sink. 5. Lift up on the heat sink (with fan). Figure 2-27. Removing the Heat Sink (with Fan) HP Pavilion 5x00, HP Compaq nx9010 and nx9008, and Compaq Presario 2500 Models CAUTION: Do not spin the fan blades with your finger or you - HP Pavilion ze5600 | Maintenance and Service Guide - Page 71
only to HP Pavilion 4x00, HP Compaq nx9005 and nx9000, Compaq Evo Notebook N1050v and N1010v, and Compaq Presario 2100 and 1100 models. Removal Procedure 1. Unplug the AC adapter, if present, and then remove the battery. 2. Remove these additional assemblies: • Hard disk drive (page 2-9) • Keyboard - HP Pavilion ze5600 | Maintenance and Service Guide - Page 72
off the socket on the motherboard. Figure 2-28. Intel CPU Module Removal HP Pavilion 4x00, HP Compaq nx9005 and nx9000, Compaq Evo Notebook N1050v and N1010v, and Compaq Presario 2100 and 1100 Models CAUTION: Each turn clockwise to secure the CPU module. 2-42 Removal and Replacement Service Manual - HP Pavilion ze5600 | Maintenance and Service Guide - Page 73
bythe edges and lift the module off the socket on the motherboard (see Figure 2-30). Figure 2-30. AMD CPU Module Removal HP Pavilion 4x00, HP Compaq nx9005 and nx9000, Compaq Evo Notebook N1050v and N1010v, and Compaq Presario 2100 and 1100 Models Service Manual Removal and Replacement 2-43 - HP Pavilion ze5600 | Maintenance and Service Guide - Page 74
socket. Figure 2-31. AMD CPU Module Installation HP Pavilion 4x00, HP Compaq nx9005 and nx9000, Compaq Evo Notebook N1050v and N1010v, and Compaq Presario 2100 and to carefully remove the old thermal from the heat sink. Then attch the new thermal pad. 2-44 Removal and Replacement Service Manual - HP Pavilion ze5600 | Maintenance and Service Guide - Page 75
NOTE: This section applies only to HP Pavilion 5x00, HP Compaq nx9010 and nx9008, and Compaq Presario 2500 models. Removal Procedure 1. Unplug the AC adapter, if present, and then remove the battery. 2. Remove these additional assemblies: • Hard disk drive (page 2-9) • Keyboard cover (page 2-13) • - HP Pavilion ze5600 | Maintenance and Service Guide - Page 76
CPU module off of its socket on the motherboard. Reassembly Notes Figure 2-32. Removing the CPU Module HP Pavilion ze5x00, HP nx9010 and HPnx9008, and Compaq Presario 2500 Models CAUTION: Each time you install sink, as described in the Caution above. 2-46 Removal and Replacement Service Manual - HP Pavilion ze5600 | Maintenance and Service Guide - Page 77
instructions apply only to HP Pavilion 5x00, HP Compaq nx9010 and nx9008, and Compaq Presario 2500 models. Required Equipment Small flat-blade screwdriver Removal Procedure 1. Unplug the AC adapter, if present, and then remove the battery. 2. Remove these additional assemblies: • Hard disk drive - HP Pavilion ze5600 | Maintenance and Service Guide - Page 78
M2.5×6.0mm screw that secures the RJ11/1394 connector module to the bottom case. 8. Remove the RJ11/1394 connector module. Figure 2-33. Removing the RJ11/1394 Connector Module HP Pavilion 5x00, HP Compaq nx9010 HP nx9008, and Compaq Presario 2500 Models 2-48 Removal and Replacement Service Manual - HP Pavilion ze5600 | Maintenance and Service Guide - Page 79
1. Download the notebook service package from the Partnership Web site (see page vii), and create a Service Utilities floppy disk as described in the package's Readme file. 2. Plug in an AC adapter. 3. Insert the Service Utilities floppy disk in the floppy drive. 4. Turn on the notebook. When the HP - HP Pavilion ze5600 | Maintenance and Service Guide - Page 80
lift the motherboard out of the bottom case. 9. If present, remove the modem port cover. Figure 2-34. Removing the Motherboard HP Pavilion 4x00, HP Compaq nx9005 and nx9000, Compaq Evo Notebook N1050v and N1010v, and Compaq Presario 2100 and 1100 Models 2-50 Removal and Replacement Service Manual - HP Pavilion ze5600 | Maintenance and Service Guide - Page 81
1. Download the notebook service package from the Partnership Web site (see page vii), and create a Service Utilities floppy disk as described in the package's Readme file. 2. Plug in an AC adapter. 3. Insert the Service Utilities floppy disk in the floppy drive. 4. Turn on the notebook. When the HP - HP Pavilion ze5600 | Maintenance and Service Guide - Page 82
.5×6.0mm screw. The remaining 3 screws are M2.0×4.0mm screws. Make sure these screws are installed in the correct locations when reinstalling the hard disk drive guide. 6. Remove the hard disk drive guide. Figure 2-35. Removing the Hard Disk Drive Guide 2-52 Removal and Replacement Service Manual - HP Pavilion ze5600 | Maintenance and Service Guide - Page 83
the audio board cable from the motherboard. Figure 2-36. Disconnecting the Motherboard Cables 11. Remove the four M5.0×10mm standoffs from the notebook rear panel (2 on each side of the parallel and external monitor connectors). 12. Remove the three M2.5×6.0mm screws that secure the CD/DVD drive - HP Pavilion ze5600 | Maintenance and Service Guide - Page 84
on the back edge of the motherboard. 18. Remove the antenna cable from the metal holder on the motherboard. 19. Carefully lift the motherboard out of the bottom case. 20. If present, remove the modem port cover. Figure 2-37. Removing the Motherboard 2-54 Removal and Replacement Service Manual - HP Pavilion ze5600 | Maintenance and Service Guide - Page 85
the new display. 1. Download the notebook Series service package from the Partnership Web site (see page vii), and create a Service Utilities floppy disk as described in the package's Readme file. 2. Plug in an AC adapter. 3. Insert the Service Utilities floppy disk in the floppy drive. If the unit - HP Pavilion ze5600 | Maintenance and Service Guide - Page 86
update. This restores the old system data on the new motherboard. If you did not store system data, type M for the manual update option. Enter the serial number from the bottom of the notebook-you might have to contact an HP support center to do this. 2-56 Removal and Replacement Service Manual - HP Pavilion ze5600 | Maintenance and Service Guide - Page 87
paper label in place, attach a serial label overlay into the outer recess. The overlay covers and protects the serial label. HP Serial Number (S)TW711A1234 1YR (1P) F2072 W EA MFG TW711A1234 Made in Taiwan Figure 2-38. Example of Serial Number Label Service Manual Removal and Replacement 2-57 - HP Pavilion ze5600 | Maintenance and Service Guide - Page 88
degrade notebook performance. Handle the antenna routing metal tabs in the bottom case carefully. These tabs can be easily broken. 1. Carefully remove both need to remove or replace a PCMCIA door, see the figure below. Figure 2-40. Removing a PCMCIA Door 2-58 Removal and Replacement Service Manual - HP Pavilion ze5600 | Maintenance and Service Guide - Page 89
, press the power button to reset the notebook. BIOS updates are available from the HP Business Support Web site http://www.hp.com/go/bizsupport. Installation utilities and instructions for creating a BIOS floppy disk are provided with the updates. Service Manual Removal and Replacement 2-59 - HP Pavilion ze5600 | Maintenance and Service Guide - Page 90
disk in the floppy disk drive. 2. Turn on the notebook and allow it to boot from the BIOS floppy disk. If the notebook does not turn on at all, do the following to boot from the BIOS floppy disk: a. Unplug the AC adapter. b. Press and hold Fn+B. c. Plug in the AC adapter. d. Release Fn+B. NOTE: If - HP Pavilion ze5600 | Maintenance and Service Guide - Page 91
AC adapter, if present, and then remove the battery. 2. Remove the assemblies, and then follow the additional steps listed in the table below. Table 2-5. Removing Components Component Battery, CMOS Case, bottom Case, top CD/DVD drive CPU module Display assembly Doors, PCMCIA Floppy drive Removal - HP Pavilion ze5600 | Maintenance and Service Guide - Page 92
2-3. Additional Steps When replacing the HDD guide, make sure you only replace the 2 removing or replacing either of the 2 antenna PCAs. 1. Remove the 2 screws attaching the socket to the motherboard. 2. Unplug the PCMCIA socket from the motherboard. 2-62 Removal and Replacement Service Manual - HP Pavilion ze5600 | Maintenance and Service Guide - Page 93
for troubleshooting (page 3-7) • Diagnostic tools e-Diagtools diagnostic program (page 3-18) Power-on self-test (page 3-20) Sycard PCCtest 450/460 PC card (page 3-26) Windows Management Instrumentation (page 3-27) BIOS Setup utility (page 3-27) Service Manual Troubleshooting and Diagnostics - HP Pavilion ze5600 | Maintenance and Service Guide - Page 94
directly with the customer. Parts and labor will be reimbursed to the ASP. In other countries, ASP support is standard in most situations but you should check the marking on the serial number label to verify the ASP support status for that model. 3-2 Troubleshooting and Diagnostics Service Manual - HP Pavilion ze5600 | Maintenance and Service Guide - Page 95
supporting information. Check for customer abuse. Try to duplicate the customer's problem. Troubleshoot the problem using: - Diagnostic tools. - Troubleshooting suggestions. Verify the repair by testing the functionality of the complete unit. Figure 3-1. Basic Troubleshooting Steps Service Manual - HP Pavilion ze5600 | Maintenance and Service Guide - Page 96
Parts not original to the notebook Damaged or missing keys on the keyboard Table 3-3 lists additional criteria for determining customer abuse to specific parts of the notebook. NOTE: Parts damaged by customer abuse are not covered by the warranty. 3-4 Troubleshooting and Diagnostics Service Manual - HP Pavilion ze5600 | Maintenance and Service Guide - Page 97
(if installed), the BIOS Setup utility, and the Sycard PCCtest. Table 3-2 on page 3-7 shows how you can use these tools to isolate the cause of the notebook's problem. The troubleshooting suggestions on page 3-8 include general suggestions for repairing notebooks that show specific failure symptoms - HP Pavilion ze5600 | Maintenance and Service Guide - Page 98
Verifying the Repair Before returning the repaired notebook to the customer, verify the repair by running the following tests: • e-Diagtools Basic Diagtools (page 3-18). -and- • Failed Tests. Run any other tests that failed during troubleshooting. 3-6 Troubleshooting and Diagnostics Service Manual - HP Pavilion ze5600 | Maintenance and Service Guide - Page 99
Suggestions for Troubleshooting Table 3-2. Scope of Diagnostic Tools Function Power-On e-Diagtools Self-Test WMI/ Sycard Toptools PCCtest 450 (if installed) Bootup Processor Memory Fan Batteries Display Hard disk Floppy drive Keyboard Audio Serial Parallel LAN Tests Tests Tests Tests Tests* - HP Pavilion ze5600 | Maintenance and Service Guide - Page 100
Does not boot on AC or battery Check power source. Press and hold power button to turn notebook off, and then press power button to turn notebook on. Unplug the AC adapter, remove the battery and any PC cards, press the reset button to turn notebook off, and reconnect power and try again. Do - HP Pavilion ze5600 | Maintenance and Service Guide - Page 101
drive, check for corrupt files on hard drive, use Recovery CDs to reinstall factory software onto hard drive, replace hard drive. User must call Technical Support and provide proof of ownership. Password removal is restricted to certain sites. See page 5-2. Power Service Manual Troubleshooting - HP Pavilion ze5600 | Maintenance and Service Guide - Page 102
deal of power (such as when reading CD or DVD), Time Remaining likely shows less time than actually remains. Repair Center: Comments Check battery and AC adapter Check heat sink AC adapter cannot be repaired, and must be replaced. Standby/resume 3-10 Troubleshooting and Diagnostics Service Manual - HP Pavilion ze5600 | Maintenance and Service Guide - Page 103
computer is active. If notebook is busy, it normally finishes current operation before suspending. Make sure hibernate support is enabled in Power in Control Panel. Also, make sure Hibernate timeouts (Power Schemes tab) for AC and battery power . Service Manual Troubleshooting and Diagnostics 3-11 - HP Pavilion ze5600 | Maintenance and Service Guide - Page 104
be caused by customer abuse. External display Motherboard Hard drive or connector Motherboard Hard drive Depends on noise source If drive case is damaged, drive may not operate properly. Check notebook and drive for evidence of customer abuse. 3-12 Troubleshooting and Diagnostics Service Manual - HP Pavilion ze5600 | Maintenance and Service Guide - Page 105
for other media. Restart notebook. Make sure CD/DVD drive is installed properly. DVD may be double-sided. Movie may be paused. Press Play button. CD/DVD drive Repair Center: Comments Make sure floppy drive is installed and connected correctly. Service Manual Troubleshooting and Diagnostics 3-13 - HP Pavilion ze5600 | Maintenance and Service Guide - Page 106
Motherboard Y-adapter PS/2 device Motherboard Repair Center: Comments HP warranty does not cover expense of correcting this situation. Make sure CD/DVD drive is installed properly. Try reinserting ribbon cable in connector on motherboard. 3-14 Troubleshooting and Diagnostics Service Manual - HP Pavilion ze5600 | Maintenance and Service Guide - Page 107
from \hp\drivers\TouchPad.) Top case Motherboard Top case Motherboard Top case Motherboard Make sure C drive has adequate free space. Delete temporary and unneeded files. Use memory troubleshooter in Windows Help. Not all third-party memory cards have been tested for use with notebook. Use - HP Pavilion ze5600 | Maintenance and Service Guide - Page 108
Restart notebook. Use troubleshooters in Windows Help. Check settings in Control Panel. Check port settings in Device Manager. Test ports with e-Diagtools diagnostics. For USB: contact device vendor and HP Notebook Web site (see page vii) for latest USB drivers. For USB: if the device is powered by - HP Pavilion ze5600 | Maintenance and Service Guide - Page 109
transmission errors. Open Hardware Device Manager. Try to enable the infrared port. Remove any PC cards from notebook (possible IRQ conflict). For fast-IrDA, check for DMA conflict with ECP parallel port. Motherboard Repair Center: Comments Service Manual Troubleshooting and Diagnostics 3-17 - HP Pavilion ze5600 | Maintenance and Service Guide - Page 110
. Restart notebook. Try card in another computer. If card requires an IRQ, make sure one is available. In Device Manager, refresh device list and check for conflicts. Download current drivers from card manufacturer's Web site Make sure AC adapter has correct power rating. Try another AC adapter, if - HP Pavilion ze5600 | Maintenance and Service Guide - Page 111
Make sure hard drive has adequate free space. Delete temporary and unneeded files. Press ctrl+alt+del and end any application not responding. Reset notebook (see page 1-17). CMOS battery Motherboard Heat sink CPU module Motherboard Check notebook's power supply. Check settings in BIOS Setup. Port - HP Pavilion ze5600 | Maintenance and Service Guide - Page 112
diagnostic tools you can use for troubleshooting and repairing the notebook: • Notebook e-Diagtools diagnostic program (below) • Power-on self-test (page 3-20) • Sycard PCCtest 450 PC card (page 3-26) • Windows Management Instrumentation (page 3-27) • BIOS Setup utility (page 3-27) e-Diagtools - HP Pavilion ze5600 | Maintenance and Service Guide - Page 113
by your support agent. e-Diagtools for Windows can also update the version of e-Diagtools on your notebook's hard disk. In e-Diagtools for Windows, use the e-Diagtools menu. If you have trouble running e-Diagtools diagnostics from the hard disk, you can also run it from the Recovery CD or - HP Pavilion ze5600 | Maintenance and Service Guide - Page 114
replicator, PC cards, printer, external monitor, pointing device, and keyboard. 2. Provide "clean" AC power-no auto adapter or unusual AC adapter configuration. 3. Press the reset button to return the notebook to a known state. 4. Press the power button to start the notebook. If the BIOS detects - HP Pavilion ze5600 | Maintenance and Service Guide - Page 115
device initialization Check ROM copyright notice Initialize I20 support Check video configuration against CMOS Initialize PCI bus and devices Initialize all video adapters in system QuietBoot start (optional) Shadow video BIOS ROM Display BIOS copyright notice Troubleshooting and Diagnostics 3-23 - HP Pavilion ze5600 | Maintenance and Service Guide - Page 116
RS232 ports Configure non-MCD IDE controllers Detect and install external parallel ports Initialize PC-compatible PnP ISA devices Re-initialize onboard I/O ports Configure Motherboard Configurable Devices (optional) Initialize BIOS Data Area 3-24 Troubleshooting and Diagnostics Service Manual - HP Pavilion ze5600 | Maintenance and Service Guide - Page 117
3-4-4-2 3-4-4-3 Service Manual POST Description Enable Non-Maskable Interrupts (NMIs) Initialize Extended BIOS Data Area Test and initialize PS/2 mouse Initialize floppy controller Determine number of ATA drives (optional) Initialize hard-disk controllers Initialize local-bus hard-disk controllers - HP Pavilion ze5600 | Maintenance and Service Guide - Page 118
Initialize OEM special code Initialize PIC and DMA Initialize Memory type Initialize Memory size Shadow Boot Block System memory test Initialize interrupt vectors Initialize Run Time Clock Initialize video Initialize System Management Manager 3-26 Troubleshooting and Diagnostics Service Manual - HP Pavilion ze5600 | Maintenance and Service Guide - Page 119
Beep Codes 4-4-2-1 4-4-2-2 4-4-2-3 4-4-2-4 1 long, 2 short POST Description Output one beep Clear Huge Segment Boot to Mini DOS Boot to Full DOS Improper video configuration (reprogram EEPROM) or external ROM checksum failure Service Manual Troubleshooting and Diagnostics 3-27 - HP Pavilion ze5600 | Maintenance and Service Guide - Page 120
was detected System RAM failed at offset nnnn of the 64k block at which the error was detected Extended memory is not working or not configured properly at offset nnnn Update to the latest BIOS version CMOS clock battery indicator shows that the CMOS battery is dead Connect the AC adapter for at - HP Pavilion ze5600 | Maintenance and Service Guide - Page 121
for the specified device CD-ROM drive identified Starting BIOS Setup Hex number nnnn is a map of the bits at the RAM address that failed the memory test Each 1 (one) in the I/O bus BIOS attempts to locate the address and display it on the screen Service Manual Troubleshooting and Diagnostics 3-29 - HP Pavilion ze5600 | Maintenance and Service Guide - Page 122
to enter BIOS Setup and BIOS copied to shadow RAM Displays the address nnnn of the upper limit of Upper Memory Blocks (UMB), indicating released segments of the BIOS that can be reclaimed by a virtual memory manager Video BIOS copied to shadow RAM 3-30 Troubleshooting and Diagnostics Service Manual - HP Pavilion ze5600 | Maintenance and Service Guide - Page 123
. All notebook models (PCI 1520) Slot Upper Lower Table 3-6 Sycard PCCtest Commands PCMCIA PC card (16-bit) test (PC card configuration header) pct450-v-1-b80 pct450-v-0-b80 CardBus (32-bit) test (CardBus configuration header) testcb-v-1-b80 testcb-v-0-b80 Service Manual Troubleshooting and - HP Pavilion ze5600 | Maintenance and Service Guide - Page 124
on the notebook's hard disk or can be downloaded from HP Toptools Agent > HP Toptools Help Uninstalling the WMI Package 1. Select Start > Programs (or All Programs) > Hewlett-Packard > HP Toptools Agent > Uninstall WMI. 2. Restart the notebook. 3-32 Troubleshooting and Diagnostics Service Manual - HP Pavilion ze5600 | Maintenance and Service Guide - Page 125
1. Close all applications, then restart the notebook: select Start > Turn Off Computer > Restart. (If necessary, you can press ctrl+alt+del to restart.) 2. When the HP logo appears, press F2 to enter the BIOS Setup utility. 3. The pointing devices are not active in BIOS Setup, so you will need to - HP Pavilion ze5600 | Maintenance and Service Guide - Page 126
hard disk drive type and various parameters Extended Memory Shows the extended memory size CPU Serial Number Serial Number PC ID Service ID For a Pentium processor with a serial number, makes the serial number available to software Displays the serial number as shown on the back of the notebook - HP Pavilion ze5600 | Maintenance and Service Guide - Page 127
Does not affect password, date, or time changes Updating the Notebook's BIOS Hewlett-Packard might from time to time provide updates to the notebook's BIOS Use e-DiagTools for Windows to download and install these BIOS updates as needed (page 2-61). Service Manual Troubleshooting and Diagnostics - HP Pavilion ze5600 | Maintenance and Service Guide - Page 128
4 Replaceable Parts This chapter contains an exploded view of the notebook and the following lists of parts: • Notebook replaceable parts (page 4-3) • Accessory replacement parts (page 4-11) • Part number reference (page 4-12) Service Manual Replaceable Parts 4-1 - HP Pavilion ze5600 | Maintenance and Service Guide - Page 129
Figure 4-1 Exploded View HP Pavilion 4x00, HP Compaq nx9005 and nx9000, and Compaq Presario 2100 4-2 Replaceable Parts Service Manual - HP Pavilion ze5600 | Maintenance and Service Guide - Page 130
Service Manual Figure 4-2 Exploded View HP Pavilion 5x00, HP Compaq nx9010 and nx9008, and Compaq Presario 2500 Replaceable Parts 4-3 - HP Pavilion ze5600 | Maintenance and Service Guide - Page 131
+- 60912 Pavilion KE F576169012 2 Display 150-inch F5761- F5761- XGA-Pavilion KE 60911 69011 319437-001 2 Display 141-inch F5761- F5761- XGA-Pavilion KE 60910 • • No • • • No • • • No • No • No • No • No • No • No • No • No 4-4 Replaceable Parts Service Manual - HP Pavilion ze5600 | Maintenance and Service Guide - Page 132
1F F464060908 319447-001 4 PCA, switchboard F5761- w/cable 1F 60905 Pavilion 317445-001 4 PCA, switchboard F4640- w/cable 1F 60933 5 • No • No • • No • • No • • No • • No • • No • • • • No • No • • No • • • • No Service Manual Replaceable Parts 4-5 - HP Pavilion ze5600 | Maintenance and Service Guide - Page 133
Part Number Exchange Part Number Pavilion ze5x00, nx9010, nx9008, and Presario 2500 Pavilion ze4x00, Evo N1050v, and Presario 2100 Pavilion ze4200, nx9000, and Presario 2100 Evo N1010, and Presario 1100 F5771J Pavilion • No No No No • No No No No 4-6 Replaceable Parts Service Manual - HP Pavilion ze5600 | Maintenance and Service Guide - Page 134
5 Keybd, UK F464060931 317443-031 5 Keybd, US ENGLISH F464060932 317443-001 6 Case, top-1F (Pavilion) F576160906 6 Case, top-1F FF F4640- (gray/silver) 60942 6 SPS-CASE, TOP PAV 319426- F576160901 319432-001 • • • • No • • • • No No • No Service Manual Replaceable Parts 4-7 - HP Pavilion ze5600 | Maintenance and Service Guide - Page 135
Presario 2100 • • Evo N1010, and Presario 1100 F5771J • Pavilion ze4100 F5761H • User Repl No No No • • • • No • • • • No No • • No • • No No No No • • • No • • • No • • • No No • No • • No • • No • • • • No 4-8 Replaceable Parts Service Manual - HP Pavilion ze5600 | Maintenance and Service Guide - Page 136
-1F Guide, HDD-1F 11 PCA, motherboard-KE w/o IEEE 1394 Socket, PCMICIA-1F Guide, HDD Pavilion ze4100 F5761H • User Repl No • • • • No • No • No • No • No • • • • No • • No No • • • • • • No No No No No • No • No • No • No Service Manual Replaceable Parts - HP Pavilion ze5600 | Maintenance and Service Guide - Page 137
Pavilion ze4100 F5761H • User Repl No • • • • • No • • • • • No • • No • • No • • • • • No • • • • • No • No • No • • No • No • No • No • • No • • No • • • • Yes • • • • Yes • • • • Yes • Yes 4-10 Replaceable Parts Service Manual - HP Pavilion ze5600 | Maintenance and Service Guide - Page 138
F5771J • Pavilion ze4100 F5761H • User Repl Yes • • • • • • • • • • • Yes Yes Yes • Yes • Yes • • Yes • • • • • Yes • • Yes • • Yes • • Yes • • • • • Yes • • Yes • • Yes • • • • No • • • Yes • Yes Service Manual Replaceable Parts 4-11 - HP Pavilion ze5600 | Maintenance and Service Guide - Page 139
001 21 PCA, IR - 1F w/o IR 21 PCA, IR-1F w/IR 22 Battery, Li ion 44AHr 8 Cell Li ion 23 SPS-FAN 3F SMALL 24 SPS- HP/Compaq 29 SPS-BD AUDIO CONTROL 3F 335941-001 F464160905 319504-001 Exchange Part Number Pavilion ze5x00, nx9010, nx9008, and Presario 2500 Pavilion ze4x00, Evo N1050v, Pavilion - HP Pavilion ze5600 | Maintenance and Service Guide - Page 140
Parts Description Part Number 128MB DDR266B 256MB DDR266B 512MB DDR266B AC-Adapter-Ultraslim Delta 75W s/PFC Battery, Li ion 44AHr 8 Cell Li ion Card, Mini PCI80211B France Card, Mini PCI80211B worldwide Cord, Pwr, Austr ABG (2w) Cord, Pwr, Europe ABB (2w) Cord, Pwr, Japan ABJ (2w) Cord - HP Pavilion ze5600 | Maintenance and Service Guide - Page 141
2100 • Evo N1010 v and Presari o 1100 F5771J • • • • • • • • • • • • • • • • • • • • • • • • • Pavilion ze4100 H5761H • User Repl Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes No No No No No No No No No No Yes Yes Yes Yes Yes Yes No 4-14 Replaceable Parts Service Manual - HP Pavilion ze5600 | Maintenance and Service Guide - Page 142
• • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • Pavilion ze4100 H5761H • • • User Repl No Yes Yes Yes Yes No No No No No No No No No No No No No No No No No No No No No No No No No No No No Service Manual Replaceable Parts 4-15 - HP Pavilion ze5600 | Maintenance and Service Guide - Page 143
2100 • Evo N1010 v and Presari o 1100 F5771J • • • • • • • • • • Pavilion ze4100 H5761H • • • • • • • • • • • • • • • • • • • • • • • • • User Repl No No No No No No No No Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes 4-16 Replaceable Parts Service Manual - HP Pavilion ze5600 | Maintenance and Service Guide - Page 144
Battery, Li ion 44AHr 8 Cell Li ion HDD-20GB 95mm, Hitachi ATA100 HDD-30.0GB 9.5mm, IBM (diablo) ATA100 HDD-40 GB Pavilion ze4100 H5761H • • • • • User Repl No No Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes No No No No No No Yes No No No No No No No Yes Yes Yes Service Manual Replaceable Parts - HP Pavilion ze5600 | Maintenance and Service Guide - Page 145
319467-001 319468-002 319468-051 319469-001 Description Display 14.1-inch XGA- Pavilion KE Display 15.0-inch XGA- Pavilion KE Display 15.0-inch SXGA+- Pavilion KE SPS-DSPLY PANEL 15.0inch SXGA CPQ SPS-DSPLY PANEL 15.0inch XGA No No No No No No No Yes Yes No 4-18 Replaceable Parts Service Manual - HP Pavilion ze5600 | Maintenance and Service Guide - Page 146
, Evo N1050v and Presario 2100 • Pavilion ze4200, nx9000 and Presario 2100 Evo N1010 v and Presari o 1100 F5771J • • • • Pavilion ze4100 H5761H • User Repl No No No No No No No No No No No No Yes No No No No No No No No No No No No No No No Service Manual Replaceable Parts 4-19 - HP Pavilion ze5600 | Maintenance and Service Guide - Page 147
GHz 400 MHz FSB SPS-PROC 24 GHz 533 MHz FSB AC-Adapter-Ultraslim Delta 75W s/PFC Cover, mem or Mini PCI-1F • • • • • Pavilion ze4100 H5761H • User Repl No No No No Yes No No No No No Yes Yes Yes No No No No No No No No No No No No No No No No No No No 4-20 Replaceable Parts Service Manual - HP Pavilion ze5600 | Maintenance and Service Guide - Page 148
-24X DVD Assy-8x CD-RW/DVD Combo ASSY Case, top-1F (gray/silver) Guide, HDD-1F FDD Assy w/cable-1F PCA, IR-1F w/IR Heat sink-1F w/ Pavilion ze5x00, nx9010, nx9008 and Presario 2500 • • Pavilion ze4x00, nx9005, Evo N1050v and Presario 2100 • • • • • Pavilion Service Manual Replaceable Parts 4-21 - HP Pavilion ze5600 | Maintenance and Service Guide - Page 149
HP/Compaq Battery, Li ion 44AHr 8 Cell Li ion CD, Rec XP Home NA ENG CD, Rec XP Home AUS EN CD, Rec XP • • • • Pavilion ze4100 H5761H • • User Repl No No No Yes No Yes Yes Yes Yes Yes Yes No No No No No No No No No No No No No Yes No No No No No 4-22 Replaceable Parts Service Manual - HP Pavilion ze5600 | Maintenance and Service Guide - Page 150
5 Reference Information This chapter includes the following reference information: • Password removal policy • Display quality statement Service Manual Reference Information 5-1 - HP Pavilion ze5600 | Maintenance and Service Guide - Page 151
The log and backup are subject to standard record retention process and review. The final issue relating to removal of passwords is that HP cannot provide information to users that would assist them in improperly removing a password and opening a notebook. 5-2 Reference Information Service Manual - HP Pavilion ze5600 | Maintenance and Service Guide - Page 152
should consider switching to a notebook with a DSTN display. We expect that over time the industry will continue to produce displays with fewer inherent cosmetic imperfections, and we will adjust our HP guidelines as these improvements are implemented. Service Manual Reference Information 5-3 - HP Pavilion ze5600 | Maintenance and Service Guide - Page 153
and does not change size (In contrast, a polarizer scratch is a light line that is visible on a darker background and does not change size). 5-4 Reference Information Service Manual - HP Pavilion ze5600 | Maintenance and Service Guide - Page 154
Service Notes and Obsolete Part Service notes containing important repair information for these products will be issued as needed. These notes are available online at the Partnership Web site (see page vii). Service Manual Reference Information 5-5
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HP Pavilion ze5600 Notebook PC
HP Pavilion ze5500 Notebook PC
HP Pavilion ze5400 Notebook PC
HP Pavilion ze5300 Notebook PC
HP Pavilion ze5200 Notebook PC
HP Pavilion ze4700 Notebook PC
HP Pavilion ze4600 Notebook PC
HP Pavilion ze4500 Notebook PC
HP Pavilion ze4400 Notebook PC
HP Pavilion ze4300 Notebook PC
HP Pavilion ze4200 Notebook PC
HP Pavilion ze4100 Notebook PC
HP Compaq nx9010 Notebook PC
HP Compaq nx9008 Notebook PC
HP Compaq nx9005 Notebook PC
HP Compaq nx9000 Notebook PC
Compaq Evo Notebook N1050v Series
Compaq Evo Notebook N1010v Series
Compaq Presario 2500 Series Mobile PC
Compaq Presario 2100 Series Mobile PC
Compaq Presario 1100 Series Mobile PC
(All Models use technology code KE)
Service Manual