HP Photosmart 420 User Guide
HP Photosmart 420 Manual
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- HP Photosmart 420 | User Guide - Page 1
HP Photosmart 420 series GoGo Photo Studio Printer User's Manual - HP Photosmart 420 | User Guide - Page 2
- HP Photosmart 420 | User Guide - Page 3
(HP Photosmart 420 series GoGo Photo Studio) power cord, and where the power cord will not be damaged. ● If the product does not operate normally, see the troubleshooting information in the onscreen Printer Help. ● There are no operator serviceable parts inside. Refer servicing to qualified service - HP Photosmart 420 | User Guide - Page 4
environment. For more information about where you can drop off your waste equipment for recycling, please contact your local city office, your household waste disposal service or the shop where you purchased the product. For more information regarding return and recycling of - HP Photosmart 420 | User Guide - Page 5
- HP Photosmart 420 | User Guide - Page 6
Storing the Print Cartridges 32 Maintaining the Quality of Photo Paper 33 Storing Photo Paper 33 Handling Photo Paper 33 Transporting the HP Photosmart GoGo Photo Studio 33 5 Troubleshooting 35 Printer Hardware Problems 35 HP Photosmart 420 series GoGo Photo Studio Printer User's Manual 1 - HP Photosmart 420 | User Guide - Page 7
Messages 44 6 Specifications ...47 System Requirements 47 Printer Specifications 47 7 HP Customer Care 51 HP Customer Care by phone 51 Placing a call 52 Return to HP Repair Service (North America Only 52 Additional Warranty Options 52 Index...53 2 HP Photosmart 420 series GoGo Photo Studio - HP Photosmart 420 | User Guide - Page 8
device. The HP Photosmart 420 series uses HP Real Life technologies, such as red eye removal, to make it easy for you to get better prints with or without a computer. Note In this manual references to the printer mean the part of the GoGo Photo Studio other than the camera. This manual explains how - HP Photosmart 420 | User Guide - Page 9
setup instructions that explain how to set up the HP Photosmart GoGo Photo Studio and install the HP Photosmart software. The Quick Start also includes basic camera operation. The name of the document varies by country/ region. ● HP Photosmart 420 series GoGo Photo Studio Printer User's Manual: The - HP Photosmart 420 | User Guide - Page 10
to connect a PictBridge-certified digital camera or the optional HP Bluetooth wireless printer adapter to the camera port on the front of the printer. It should also be open if you want to use the remote control with the printer. HP Photosmart 420 series GoGo Photo Studio Printer User's Manual 5 - HP Photosmart 420 | User Guide - Page 11
. Rear of Printer 1 USB port: Connect the printer to a computer using the supplied USB cable here. 2 Video port: Connect the video cable here to use the printer with a television to view images. 3 Power cord connection: Connect the power cord here. 6 HP Photosmart 420 series GoGo Photo Studio - HP Photosmart 420 | User Guide - Page 12
describes the problem. 4 Print light: Solid green if the printer is ready to print, pulsing green if the printer is busy printing. 5 Video status light: Solid green if you are viewing images on a connected television monitor. HP Photosmart 420 series GoGo Photo Studio Printer User's Manual 7 - HP Photosmart 420 | User Guide - Page 13
same image again. 6 Cancel: Press to stop a print action. 7 Video: Press to toggle between viewing images on an attached television monitor or on the camera Image Display. The printer must be connected to a television by using the supplied video cable. 8 HP Photosmart 420 series GoGo Photo Studio - HP Photosmart 420 | User Guide - Page 14
the print cartridge. Print Images Screen 1 Print box: Displays a check mark and number of copies of the current image being printed. 2 Index number: Displays index number of current image and total number of images on the camera. HP Photosmart 420 series GoGo Photo Studio Printer User's Manual 9 - HP Photosmart 420 | User Guide - Page 15
sufficient charge to print approximately 75 images. You must purchase the battery separately. 3 Internal battery compartment: Insert the optional HP Photosmart Internal Battery here. 4 Battery compartment button: Slide to release the compartment cover. 10 HP Photosmart 420 series GoGo Photo Studio - HP Photosmart 420 | User Guide - Page 16
available for the HP Photosmart 420 series that enhance its portability for printing anywhere, anytime. The appearance of the accessories may vary from what is shown. For camera accessories, see the Camera User's Manual. HP Photosmart 420 series GoGo Photo Studio Printer User's Manual 11 - HP Photosmart 420 | User Guide - Page 17
Printers HP Bluetooth wireless printer adapter The HP Bluetooth wireless printer adapter plugs into the camera port on the front of the HP Photosmart GoGo Photo Studio and lets you use Bluetooth wireless technology for printing. Battery Information The HP Photosmart 420 series GoGo Photo Studio - HP Photosmart 420 | User Guide - Page 18
menus of the GoGo Photo Studio through the tabbed interface at the top of the camera Image Display. When the camera is not in the camera dock, the menus have different options. For more information, see the Camera User's Manual. HP Photosmart 420 series GoGo Photo Studio Printer User's Manual 13 - HP Photosmart 420 | User Guide - Page 19
with the current image. - Print All: Select to display the Print All options. Select Full Size and press OK to print all the images in the camera, one borderless image per page. You can also select 2 Photos per Page, 4 Photos per Page, or Print Index 14 HP Photosmart 420 series GoGo Photo Studio - HP Photosmart 420 | User Guide - Page 20
. You can extend the battery life of the camera by setting this to Low. - Camera Sounds: Select to turn camera sounds On or Off. These are sounds the camera makes when you take a picture, turn the camera on, or press a button. HP Photosmart 420 series GoGo Photo Studio Printer User's Manual 15 - HP Photosmart 420 | User Guide - Page 21
Internal Battery with the printer. - Traveling with the printer: Select to read tips about taking the printer on the road. - Getting assistance: Select to read how to obtain help with the printer. - EXIT: Select and press OK to exit the current menu. 16 HP Photosmart 420 series GoGo Photo Studio - HP Photosmart 420 | User Guide - Page 22
, dry place. If the corners curl, place the paper in a plastic bag and gently bend it in the opposite direction until it lies flat. ● Hold photo paper by the edges to avoid smears. HP Photosmart 420 series GoGo Photo Studio Printer User's Manual 17 - HP Photosmart 420 | User Guide - Page 23
paper with the print side or glossy side facing towards the front of the printer. If you are using tabbed paper, insert it so the tabbed end feeds in last. 3. Adjust the paper-width guide to fit close to the edge of the paper without bending the paper. 18 HP Photosmart 420 series GoGo Photo Studio - HP Photosmart 420 | User Guide - Page 24
a result of printer failure or damage attributable to the use of nonHP ink will not be covered under warranty. For best print quality, HP recommends that you install all retail print cartridges before the date stamped on the box. HP Photosmart 420 series GoGo Photo Studio Printer User's Manual 19 - HP Photosmart 420 | User Guide - Page 25
if the cartridge is not a genuine HP cartridge. Each time you install or replace a print cartridge, a message appears on the camera Image Display asking you to load plain paper so the printer can align the cartridge. This ensures high-quality prints. 20 HP Photosmart 420 series GoGo Photo Studio - HP Photosmart 420 | User Guide - Page 26
the PictBridgecertified camera) and print images from it, but you cannot have the HP Photosmart 420 series GoGo Photo Studio camera in the camera dock and a second PictBridge camera connected to the camera port at the same time. HP Photosmart 420 series GoGo Photo Studio Printer User's Manual 21 - HP Photosmart 420 | User Guide - Page 27
or device with Bluetooth wireless technology, or if you press any button on the HP PhotosmartGoGo Photo Studio. After ten idle minutes, the camera Image Display turns off completely. Press the On button on the printer control panel to wake the display. 22 HP Photosmart 420 series GoGo Photo Studio - HP Photosmart 420 | User Guide - Page 28
the arrow buttons on the printer control panel. The current image is highlighted. 3. You can now either: - Press OK to exit the thumbnail view and view the selected image at full size. - Press Print to print the highlighted image. HP Photosmart 420 series GoGo Photo Studio Printer User's Manual 23 - HP Photosmart 420 | User Guide - Page 29
it again to print at the zoomed view. Printing Images This section describes some of the most common printing tasks. Make sure you have loaded photo paper, inserted a print cartridge, and placed the camera in the camera dock before you try to print. 24 HP Photosmart 420 series GoGo Photo Studio - HP Photosmart 420 | User Guide - Page 30
images with friends and family. You can print from: ● Computers (see Computer) ● PictBridge-certified digital cameras (see PictBridge-certified Camera) ● Devices with Bluetooth wireless technology (see Bluetooth Wireless Devices) HP Photosmart 420 series GoGo Photo Studio Printer User's Manual 25 - HP Photosmart 420 | User Guide - Page 31
, see the Camera User's Manual. Transferring to a Computer You can transfer images to a computer from the HP Photosmart 420 series if you have set up a USB connection between the two devices and have installed the HP Photosmart software. For more information, see the setup instructions that came in - HP Photosmart 420 | User Guide - Page 32
print from a Bluetooth device 1. Have the device search for available Bluetooth printers. 2. Select the printer when it appears on the device. 3. Print. Check the documentation that came with the device for detailed instructions. HP Photosmart 420 series GoGo Photo Studio Printer User's Manual 27 - HP Photosmart 420 | User Guide - Page 33
Chapter 3 28 HP Photosmart 420 series GoGo Photo Studio - HP Photosmart 420 | User Guide - Page 34
press OK. - If the print quality of the test page looks good, select Cancel on the camera Image Display, then press OK. You can clean the cartridge up to three times. Each successive cleaning is more thorough and uses more ink. HP Photosmart 420 series GoGo Photo Studio Printer User's Manual 29 - HP Photosmart 420 | User Guide - Page 35
the menus. 4. Select Print Test Page, then press OK. Aligning the Print Cartridge The first time you install a print cartridge in the printer, the printer aligns it automatically. However, if colors in printouts are misaligned, or if the alignment page 30 HP Photosmart 420 series GoGo Photo Studio - HP Photosmart 420 | User Guide - Page 36
you are connected to the Internet before you use HP Software Update. 1. From the Windows Start menu, select Programs (in Windows XP, select All Programs) > Hewlett-Packard > HP Software Update. The HP Software Update window opens. HP Photosmart 420 series GoGo Photo Studio Printer User's Manual 31 - HP Photosmart 420 | User Guide - Page 37
the battery from the printer. Storing the Print Cartridges When you store or transport the printer, always leave the active print cartridge inside the printer. The printer stores the print cartridge in a protective cap during the powerdown cycle. 32 HP Photosmart 420 series GoGo Photo Studio - HP Photosmart 420 | User Guide - Page 38
can print anywhere. ● HP Photosmart Carrying Case for compact photo printers: Carry the printer and printing supplies together in this convenient travel case. To transport the HP Photosmart GoGo Photo Studio: 1. Turn off the printer. HP Photosmart 420 series GoGo Photo Studio Printer User's Manual - HP Photosmart 420 | User Guide - Page 39
the following items with you: ● Paper ● Power cord ● The HP Photosmart 420 series GoGo Photo Studio digital camera ● Extra print cartridges (if you plan to print a lot) ● Optional printer accessories you plan to use, such as the battery or HP Bluetooth wireless printer adapter ● If you are going to - HP Photosmart 420 | User Guide - Page 40
. For information about troubleshooting issues involving the HP Photosmart 420 series camera, see the Camera User's Manual. Printer Hardware Problems Before contacting HP Customer Care, read this section for troubleshooting tips or go to the online support services at www.hp.com/support. Note If you - HP Photosmart 420 | User Guide - Page 41
is a normal part of the power-down process. It does not indicate a problem with the printer. The Status light is flashing red. Cause An error has occurred. Solution ● Check the camera Image Display for instructions. If you have a digital camera connected to the printer or the bundled camera in the - HP Photosmart 420 | User Guide - Page 42
camera were transferred to my computer when I pressed Save. Cause The missing images are stored in the camera's internal memory. Only images on the camera's memory card are transferred when you press Save on the printer control panel. HP Photosmart 420 series GoGo Photo Studio Printer User's Manual - HP Photosmart 420 | User Guide - Page 43
but it will not charge. Solution ● Unplug the printer power cord if it is plugged in. Open the battery compartment cover and remove the battery. Wait about 10 seconds, then reinstall the battery. If desired, plug in the power cord. Turn on the printer. 38 HP Photosmart 420 series GoGo Photo Studio - HP Photosmart 420 | User Guide - Page 44
. The printer does not recognize the PictBridge camera connected to the camera port. Cause The HP Photosmart 420 series GoGo Photo Studio camera was already in the camera dock when you connected the PictBridge camera to the camera HP Photosmart 420 series GoGo Photo Studio Printer User's Manual 39 - HP Photosmart 420 | User Guide - Page 45
will not charge unless the printer is connected to an AC power outlet with the power cord. Printing Problems Before contacting HP Customer Care, read this section for troubleshooting tips or go to the online support services at www.hp.com/support. 40 HP Photosmart 420 series GoGo Photo Studio - HP Photosmart 420 | User Guide - Page 46
● The power may be off or there may be a loose connection. Make sure that the power is on and the power cord is securely connected. If you are using battery power, make sure the battery is correctly installed and charged properly. HP Photosmart 420 series GoGo Photo Studio Printer User's Manual 41 - HP Photosmart 420 | User Guide - Page 47
the process. If you cancelled the process before the image started printing, the printer may have already loaded paper in preparation for printing. The next time you print, the printer will eject the blank page before starting the new printing project. 42 HP Photosmart 420 series GoGo Photo Studio - HP Photosmart 420 | User Guide - Page 48
. ● There are no images on the camera. Take some pictures and then try printing. ● The current image was captured on a different camera and then copied into the HP Photosmart 420 series GoGo Photo Studio camera internal memory HP Photosmart 420 series GoGo Photo Studio Printer User's Manual 43 - HP Photosmart 420 | User Guide - Page 49
device, or go to their support website to obtain the latest updates for the printing application. Error Messages Before contacting HP Customer Care, read this section for troubleshooting tips or go to the online support services at www.hp.com/support. 44 HP Photosmart 420 series GoGo Photo Studio - HP Photosmart 420 | User Guide - Page 50
or docked already. Error message: Check computer connection. Solution You have done something that requires the GoGo Photo Studio to be connected to a computer. Make sure the printer is connected to the printer with a USB cable. HP Photosmart 420 series GoGo Photo Studio Printer User's Manual 45 - HP Photosmart 420 | User Guide - Page 51
Chapter 5 46 HP Photosmart 420 series GoGo Photo Studio - HP Photosmart 420 | User Guide - Page 52
PictBridge: Using the front camera port Bluetooth: Microsoft Windows XP Home and XP Professional JPEG Baseline Top 0.0 mm (0.0 inch) ; Bottom 0.0 mm (0.0 inch); Left/right 0.0 mm (0.0 inch) Photo paper 10 x 15 cm (4 x 6 inch) HP Photosmart 420 series GoGo Photo Studio Printer User's Manual 47 - HP Photosmart 420 | User Guide - Page 53
Printing: 11.4 W Idle: 5.67 W Off: 4.08 W Power Supply Model Number HP Part # 0957-2121 (North America), 100-240 Vac (±10%) 50/60 Hz (±3 Hz) HP Part # 0957-2120 (Rest of world), 100-240 Vac (±10%) 50/60 Hz (±3 Hz) Print Cartridge HP Tri-color (7 ml) 48 HP Photosmart 420 series GoGo Photo Studio - HP Photosmart 420 | User Guide - Page 54
Windows 98, 2000 Professional, Me, XP Home, and XP Professional Mac OS X 10.2.3 through 10.3.x HP recommends that the USB cable be less than 3 meters (10 feet) in length Video File Formats Motion JPEG AVI Motion JPEG Quicktime MPEG-1 HP Photosmart 420 series GoGo Photo Studio Printer User - HP Photosmart 420 | User Guide - Page 55
Chapter 6 50 HP Photosmart 420 series GoGo Photo Studio - HP Photosmart 420 | User Guide - Page 56
may change without notice). This service is free during the warranty period. A fee may apply outside the warranty period. Other countries/regions: See the list of support telephone numbers inside the front cover of this manual. HP Photosmart 420 series GoGo Photo Studio Printer User's Manual 51 - HP Photosmart 420 | User Guide - Page 57
Warranty Options Extended service plans are available for the printer at additional costs. Go to www.hp.com/support, select your country/region and language, then explore the services and warranty area for information about the extended service plans. 52 HP Photosmart 420 series GoGo Photo Studio - HP Photosmart 420 | User Guide - Page 58
prints 24 from a computer 26 from Bluetooth wireless devices 27 from computer 3 from other devices 25 from PictBridge-certified camera 27 help 16 new images 24 passport photos 15, 24 test page 30 prints print cartridges, choosing 19 HP Photosmart 420 series GoGo Photo Studio Printer User's Manual - HP Photosmart 420 | User Guide - Page 59
storing HP Photosmart GoGo Photo Studio 32 photo paper 33 print cartridges 32 system requirements 47 T test page 30 transporting HP Photosmart GoGo Photo Studio 33 transporting printer 11 trays, paper 5 troubleshooting Bluetooth 44 Customer Care 51 error messages 44 flashing lights 35 paper problems - HP Photosmart 420 | User Guide - Page 60
tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC rules. These limits are designed to provide reasonable , which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of - HP Photosmart 420 | User Guide - Page 61
Europe, Russia, Middle East, Africa, Japan China, India Worldwide #95 or #97 #343 or #344 #135 or #134 #855 or #857 #100 Printed in the U.S.A. 06/05 v1.0.0 • Printed on recycled paper ᓻ 2005 Hewlett-Packard Development Company, L.P. www.hp.com/support *Q6366-90190* *Q6366-90190* Q6366-90190
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HP Photosmart 420 series
GoGo Photo Studio
Printer User’s Manual