HP Photosmart 7510 User Guide - Page 35

Solve print problem, Solve copy and scan problem, Solve networking problem - wireless setup

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To get help from the print display, touch Help from the Home screen. Touch directional key to navigate through help topics, touch Troubleshoot and Support, and then touch Clear Carriage Jam. Click here to go online for more information. Solve print problem Make sure that the printer is turned on and that there is paper in the paper tray. If you are still unable to print, HP provides a Print Diagnostic Utility (Windows only) that can help solve many common "Unable to Print" issues. From the Start menu on your computer, click All Programs, and then click HP. Under HP Photosmart 7510 Series, click HP Photosmart 7510 Series, double-click Print Actions, and then double-click HP Print Diagnostic Utility. Click here to go online for more information. If print quality is not acceptable, try the following to improve print quality. • Use printer status and print quality report to diagnose printer and print quality issues. From the Home screen, touch the Settings button, and then touch Tools. Scroll through options, and then touch Printer Status Report or Print Quality Report. Click here to go online for more information Solve copy and scan problem HP provides a Scan Diagnostic Utility (Windows only) that can help solve many common "Unable to scan" issues. From the Start menu on your computer, click All Programs, and then click HP. Under HP Photosmart 7510 Series, click HP Photosmart 7510 Series, double-click Scanner Actions, and then double-click HP Scan Diagnostic Utility. Learn more about how to solve scan issues. Click here to go online for more information Learn how to solve copy issues. Click here to go online for more information. Solve networking problem Check network configuration or print wireless test report to assist in diagnosing network connection issues. To check network configuration or print wireless test report 1. From the Home screen, touch the Wireless icon. 2. Do one of the following. To check network configuration a. From the Wireless screen, touch Settings and then Network. b. Touch View Network Settings. To print wireless test report ▲ From the Wireless screen, touch Print Report. Click the links below to find more online information to solve networking issues. • Learn more about wireless printing. Click here to go online for more information. • Learn how to find your network security settings. Click here to go online for more information. • Learn about the Network Diagnostic Utility (Windows only) and other troubleshooting tips. Click here to go online for more information. • Learn how to work with your firewall and anti-virus programs during printer setup. Click here to go online for more information. Solve a problem Solve networking problem 33

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To get help from the print display, touch
Help
from the Home screen. Touch directional key to navigate through
help topics, touch
Troubleshoot and Support
, and then touch
Clear Carriage Jam
.
Click here to go online for more information
.
Solve print problem
Make sure that the printer is turned on and that there is paper in the paper tray. If you are still unable to print, HP
provides a Print Diagnostic Utility (Windows only) that can help solve many common “Unable to Print” issues.
From the
Start
menu on your computer, click
All Programs
, and then click
HP
. Under
HP Photosmart 7510
Series
, click
HP Photosmart 7510 Series
, double-click
Print Actions
, and then double-click
HP Print
Diagnostic Utility
.
Click here to go online for more information
.
If print quality is not acceptable, try the following to improve print quality.
•
Use printer status and print quality report to diagnose printer and print quality issues. From the Home screen,
touch the
Settings
button, and then touch
Tools
. Scroll through options, and then touch
Printer Status
Report
or
Print Quality Report
.
Click here to go online for more information
Solve copy and scan problem
HP provides a Scan Diagnostic Utility (Windows only) that can help solve many common “Unable to scan” issues.
From the
Start
menu on your computer, click
All Programs
, and then click
HP
. Under
HP Photosmart 7510
Series
, click
HP Photosmart 7510 Series
, double-click
Scanner Actions
, and then double-click
HP Scan
Diagnostic Utility
.
Learn more about how to solve scan issues.
Click here to go online for more information
Learn how to solve copy issues.
Click here to go online for more information
.
Solve networking problem
Check network configuration or print wireless test report to assist in diagnosing network connection issues.
To check network configuration or print wireless test report
1.
From the Home screen, touch the
Wireless
icon.
2.
Do one of the following.
To check network configuration
a
.
From the Wireless screen, touch
Settings
and then
Network
.
b
.
Touch
View Network Settings
.
To print wireless test report
▲
From the Wireless screen, touch
Print Report
.
Click the links below to find more online information to solve networking issues.
•
Learn more about wireless printing.
Click here to go online for more information
.
•
Learn how to find your network security settings.
Click here to go online for more information.
•
Learn about the Network Diagnostic Utility (Windows only) and other troubleshooting tips.
Click here to go
online for more information.
•
Learn how to work with your firewall and anti-virus programs during printer setup.
Click here to go online for
more information.
Solve networking problem
33
Solve a problem