HP Photosmart 8400 HP Photosmart 8400 series User's Guide

HP Photosmart 8400 Manual

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  • HP Photosmart 8400 | HP Photosmart 8400 series User's Guide - Page 1
    HP Photosmart 8400 series User's Guide English
  • HP Photosmart 8400 | HP Photosmart 8400 series User's Guide - Page 2
    not operate normally, see the troubleshooting information in the onscreen HP Photosmart Printer Help. ● There are no operator serviceable parts inside. Refer servicing to qualified service personnel. ● Use in a well-ventilated area. Environmental statements Hewlett-Packard Company is committed to
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    enhance the ability to identify plastics for recycling purposes at the end of the printer life. Material safety data sheets Material Safety Data Sheets (MSDS) can be obtained from the HP web site at www.hp.com/go/msds. Customers without Internet access should contact Customer Care. Recycling program
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    the printer and print cartridges 48 Storing the printer 49 Storing the print cartridges 49 Maintaining the quality of photo paper 49 Storing photo paper 49 Handling photo paper 49 7 Troubleshooting 51 Printer hardware problems 51 Printing problems 53 HP Photosmart 8400 series User's Guide
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    Installing the printer software on a Windows computer 74 Installing the printer software on a Macintosh 75 Using the embedded web server 76 Printing a network configuration page 77 b Specifications ...79 System requirements 79 Printer specifications 79 Index...83 2 HP Photosmart 8400 series
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    printer without connecting a computer, and contains hardware troubleshooting information. ● HP Photosmart Printer Help: The onscreen HP Photosmart Printer Help describes how to use the printer with a computer and contains software troubleshooting information. HP Photosmart 8400 series User's Guide
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    installed the HP Photosmart printer software on a computer, you can view the onscreen HP Photosmart Printer Help: ● Windows PC: From the Start menu, select Programs (in Windows XP, select All Programs) > HP > Photosmart 320, 370, 7400, 7800, 8100, 8400, 8700 series > Photosmart Help. ● Macintosh
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    HP Photosmart 8400 series User's Guide 9. Top cover Lift this cover to access the print cartridges and the print cartridge storage area, and to clear paper jams. 10. Printer screen Use this screen to view your photos and menu options. 11. Memory card slots Insert memory cards here. Back of printer
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    through the printer menu options, position the crop box, and control the speed and direction of video playback. 12. Print Press this button to print selected photos from the inserted memory card. 13. Layout Press this button to select the print layout for your photos. HP Photosmart 8400 series
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    the current print layout. 5. Memory card light - On-the memory card is inserted correctly - Off-no memory card is inserted - Flashing-HP Instant Share is being used or information is being transmitted between a memory card and the printer or computer HP Photosmart 8400 series User's Guide 7
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    Two-sided Print Accessory This accessory may not be available in all countries/regions. The HP bt300 Bluetooth® wireless printer adapter goes into the camera port on the front of the printer and lets you use Bluetooth wireless technology for printing. (Model: Q3395A) 8 HP Photosmart 8400 series
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    or select an option. ● Press Cancel to exit the current menu. Printer menu structure Top level menu Submenus/options Print Options Print all Print proof sheet Scan proof sheet Video ● Sepia ● Antique ● Solarize ● Metallic ● Red filter ● Blue filter HP Photosmart 8400 series User's Guide 9
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    , link speed, DNS, etc. ● Display summary Displays the printer device name, IP address, and subnet mask on the printer screen. ● Restore defaults Restores default networking settings. Continue to second level cleaning? ● Yes ● No Continue to third level cleaning? ● Yes ● No HP Photosmart 8400 series
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    Printer menu structure (continued) Top level menu Submenus/options Bluetooth Device address Device name Passkey Accessibility Security level HP Photosmart 8400 series User's Guide Additional submenus/options Device address: (Some devices with Bluetooth wireless technology require you to enter
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    photo sizes) Paper Loading Help: (Press Navigation or to scroll through information on loading paper) Paper Jam Help: (Select to see how to remove a paper jam) Camera Connect Help: (Select to see where to connect a PictBridge compatible digital camera to the printer) 12 HP Photosmart 8400 series
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    Printer menu structure (continued) Top level menu Submenus/options Preferences SmartFocus Digital Flash Date/time Colorspace Passport photo mode Additional submenus/options printed in passport photo mode dry for a week before they are laminated. HP Photosmart 8400 series User's Guide 13
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    items except Select language and Select country/ region (under Language in Preferences menu) and Bluetooth settings (under Bluetooth in the main printer menu). This setting does not affect HP Instant Share or Network defaults. Select language: Select country/region: 14 HP Photosmart 8400 series
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    become familiar with: ● Loading paper ● Inserting print cartridges ● Inserting memory cards You must load paper and insert a print cartridge before inserting a memory card. Loading paper Learn how to flat. ● Hold photo paper by the edges to avoid smears. HP Photosmart 8400 series User's Guide 15
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    table to load the most commonly used paper sizes into the printer. Paper type How to load Tray to load ● Letter or down. Check 10 inch) photo that the stack of paper is paper no higher than the top of the paper-length guide. guide 3 Paper-length guide 16 HP Photosmart 8400 series
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    job. 1 Paper-length guide 2 Paper-width guide Inserting print cartridges The HP Photosmart 8400 series printer can print color and black-and-white photos. HP provides different types of print cartridges so you can choose the best cartridges for your project. The cartridge numbers you can use in
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    the cardboard from inside the printer. 2. Lift the main cover of the printer. 3. Remove the bright pink tape from all cartridges. Remove the pink tape Do not touch the ink nozzles or the copper-colored contacts, and do not re-tape the cartridges. Do not touch here 18 HP Photosmart 8400 series
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    cartridge, a message prompts you to print an alignment page. This ensures high-quality prints. Align the cartridges 1. Load paper in the Main tray. 2. Follow the onscreen instructions to complete the cartridge alignment. See Aligning the print cartridges. HP Photosmart 8400 series User's Guide
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    to a computer and print them using a software application. For more information, see the onscreen HP Photosmart Printer Help. Inserting a memory card Find the memory card in the following table and use the instructions to insert the card into the printer. Guidelines: ● Insert only one memory card
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    Top right slot ● Front label faces up, and if the label has an arrow, the arrow points toward the printer ● Edge with metal pinholes goes into the printer first MultiMediaCard Bottom right slot ● Angled corner is on the right ● Metal contacts face down HP Photosmart 8400 series User's Guide 21
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    out a memory card while the Memory Card light is flashing. A flashing light means that the printer is accessing the memory card. Removing a memory card while it is being accessed may damage the printer and the memory card or corrupt the information on the memory card. 22 HP Photosmart 8400 series
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    photos without a computer The HP Photosmart 8400 series printer lets you select, enhance, and print photos without even turning on the computer. Once you've set up the printer using the instructions in the Quick Start booklet, you can insert a memory card in the printer and print your photos using
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    per page (borderless) 1 per page (borderless) 1 per page (borderless) 1 per page (with border) 2 per page Photo size ● 10 x 15 10 x 15 cm ● 4 x 6 inches ● 9 x 13 cm ● 3.5 x 5 inches Wallet (2.5 x 3.25 inches) Note The printer may rotate the photos to fit the layout. 24 HP Photosmart 8400 series
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    Description Print layouts (row 1) 1. One photo per sheet, borderless 2. One photo per sheet, with white borders around the You can decide which photos to print by viewing the photos on the printer screen, by printing a photo index, or by printing a proof HP Photosmart 8400 series User's Guide 25
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    several pages, insert the pages in reverse order to allow the printer to scan them all properly. For more information, see Selecting photos to select. 3. Press Select Photos to select the displayed photo. A check mark appears in the bottom corner of the photo. 4. To select HP Photosmart 8400 series
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    . Problem Red eye in flash photos How to correct it To remove or reduce the red eye effect in a photo: 1. Press Select Photos or to display the photo you want to fix. 2. Press Menu. 3. Select Edit, then press OK. 4. Select Remove red-eye, then press OK. HP Photosmart 8400 series User's Guide 27
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    Problem The printer provides level is 5.0x. 1. Press Select Photos or to display the photo you want to crop. 2. Press Zoom to enter Zoom mode and increase the magnification of the photo by 0.25x. 3. Press Select Photos to increase the magnification level by 0.25x. 28 HP Photosmart 8400 series
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    decrease the magnification level by 0.25x. The minimum magnification level is 1.0x. 4. At any magnification level, use the want to use, then press OK. The photo appears on the printer screen with the frame. The effect does not change the original photo HP Photosmart 8400 series User's Guide 29
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    affect any photo selections or print settings you have made. To view a slide show on the printer screen: 1. Press Menu. 2. Select Tools, then press OK. 3. Select Slide Show, then press OK. Press OK to pause or resume a slide show. Press Cancel to stop the slide show. 30 HP Photosmart 8400 series
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    appears on the printer screen, press Select Photos to select the photo. 4. If you like, change the print settings for the selected photo as described in Getting creative and Improving photo quality. 5. To select additional photos, repeat steps 4, 5, and 6. HP Photosmart 8400 series User's Guide 31
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    of the printer screen, then press OK. The selected range of photos begins printing. The first frame of each video clip in the selected range will also print. 1. Press the Layout button to select a photo layout. 2. Press Menu. 3. Select Print options, then press OK. 32 HP Photosmart 8400 series
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    printer uses the layout. 2. Press Select Photos or to display the video clip you want to print. 3. Press OK to play the video clip. You can fast-forward the video while it is playing by pressing and holding Navigation . first frame of the video clip to HP Photosmart 8400 series User's Guide 33
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    video clips. 2. Load photo paper and check that the paper tray you want to printer. 5. When a message appears on the printer screen asking if you want to print the camera- selected photos, select Yes, then press OK. The photos you selected with a camera will print. 34 HP Photosmart 8400 series
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    on the PictBridge digital camera and select the photos you want to print. 2. Load photo paper in the printer and check that the paper tray you want to use is engaged. 3. Make sure the camera is in PictBridge mode, then connect it to the camera port on the HP Photosmart 8400 series User's Guide 35
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    Receive, then press OK. 3. Select the HP Instant Share collection you want to view, then press OK. Once the first photo in the HP Instant Share collection appears, you can navigate, select, and print any photo included, just as if the photo were on a memory card. 36 HP Photosmart 8400 series
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    and a USB cable. Connect the camera to the camera port on the front of the printer. Print directly from a PictBridgecompatible digital camera to the printer. For more information, see Printing photos from a digital camera and the camera documentation. HP Photosmart 8400 series User's Guide 37
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    Setup icon on the desktop of a computer where you installed the printer software. Follow the onscreen instructions. If a Help button appears on an HP Instant Share Setup screen, click it for more information. You can run it again at any time if you need to modify your 38 HP Photosmart 8400 series
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    Director. ● Macintosh: In the Finder navigate to Applications > Hewlett-Packard > Photosmart > Utilities, then double-click HP Instant Share Setup. Follow the onscreen instructions. This application runs automatically when you first install the printer software. You can run it again at any time if
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    to notify you that HP Instant Share photo is available for viewing on the printer. Also see Printing from HP Instant Share. 4. Choose one of the following, then press OK: - View to view the received photo on the printer screen. - Remove to delete the received photo. 40 HP Photosmart 8400 series
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    through HP Instant Share. Windows: In the onscreen Help, click Use the HP Image Zone, then click Share your images using HP Instant Share. To use HP Instant Share on Windows, start HP Image Zone, select one or more photos, then click the HP Instant Share tab. HP Photosmart 8400 series User's Guide
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    software. We recommend using iPhoto 2.0 or later. Edit and enhance your photos Windows: In the onscreen Help, click Use the HP Image Zone, then click Edit your images. To edit photos on Windows, start HP Image Zone, select one or more photos, then click the Edit tab. 42 HP Photosmart 8400 series
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    does not update the HP Image Zone software. The HP Image Zone software is available only on CD. Contact HP directly to order software updates on CD, including the HP Image Zone software. For contact information, see the web site: www.hp.com/support. HP Photosmart 8400 series User's Guide 43
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    Chapter 5 44 HP Photosmart 8400 series
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    cartridges up to three times. Each successive cleaning is more thorough and uses more ink. If you complete all three levels of cleaning using this procedure and you still notice white streaks or missing colors on the test page, you may need to clean the print HP Photosmart 8400 series User's Guide
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    Print test page, then press OK. 4. Following the directions on the printer screen, load paper so the printer can print a test page. Use plain paper to conserve photo paper. 5. Press OK to begin printing the test page. The test page contains the following information: 46 HP Photosmart 8400 series
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    Estimated ink level. This indicator shows how much ink is left in the print cartridge. 4 Diagnostic information. Use the text information on this page when working with Customer Care to solve printing problems. Aligning the print cartridges The first time you install a print cartridge in the printer
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    (in Windows XP, select All Programs) > Hewlett-Packard > HP Software Update. The HP Software Update window opens. 2. Click Check Now. HP Software Update searches the HP web site for printer software updates. If the computer does not have the most recent version of the printer software installed
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    not remove the plastic tape covering the ink nozzles until you are ready to install the print cartridge in the printer. If the plastic tape has been removed from the print cartridge, do not attempt to reattach it. of the curl until the paper lies flat. HP Photosmart 8400 series User's Guide 49
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    Chapter 6 50 HP Photosmart 8400 series
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    printer, check the camera screen for instructions. If the printer is connected to a computer, check the computer monitor for instructions. ● Turn off the printer, then unplug its power cord. Wait about 10 seconds, then plug it in again. Turn on the printer. HP Photosmart 8400 series User's Guide
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    the camera and the onscreen HP Photosmart Printer Help. - The next time you take photos, set the digital camera to save them in a file format the printer can read directly from the memory card. For a list of supported file formats, see Printer specifications. For instructions on setting the digital
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    Printing problems Before contacting Customer Care, read this section for troubleshooting tips or go to the online support services at www.hp.com/support. The printer does not print borderless photos curl until the paper lies flat. If the problem persists, HP Photosmart 8400 series User's Guide 53
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    is rippled or curled. The project you are printing uses a larger amount of ink than normal. Print the project from a computer, and use the printer software to lower the ink saturation level. See the onscreen HP Photosmart Printer Help for more information. The document printed at an angle or is off
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    it from there. The photo did not print using the printer's default print settings. You may have changed the print settings for the selected photo. Print settings you apply to an individual photo override the printer's default print settings. Discard all HP Photosmart 8400 series User's Guide 55
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    digital camera do not print. Some digital cameras, such as the HP 318 and HP 612, let you mark photos for printing in both the camera's internal memory and on the memory card. If you mark photos in the internal memory, and then move photos from the camera's internal 56 HP Photosmart 8400 series
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    support services at www.hp.com/support. Error message: Paper jam. Clear jam then press OK. Turn off the printer, then unplug it from the power source. Clear the printer of any paper that may be obstructing the paper path. Remove the rear access door. Gently HP Photosmart 8400 series User's Guide
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    be old or damaged. Try the following: 1. Remove the cartridge and then reinstall it. For more information, see Inserting print cartridges. 2. If this does not work, replace the cartridge. You can also print in Ink-Backup Printing Mode by removing the damaged cartridge. 58 HP Photosmart 8400 series
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    with one that is compatible with the printer. For more information, see Inserting print cartridges. Error message: Color Cartridge is not installed correctly. please remove and reinsert it. -OR- Photo Cartridge is not installed correctly. please remove and HP Photosmart 8400 series User's Guide 59
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    printer is in an inactive state. Follow these steps to clear the obstruction: 1. Lift the top cover to access the print cartridges. 2. Clear any obstruction blocking the path of the cartridge service station. 3. Close the top cover. 4. Press the OK button to continue. 60 HP Photosmart 8400 series
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    cartridge cradle: 1. Lift the top cover to access the print cartridges troubleshooting tips or go to the online support services at www.hp.com/support. Error message: Photo is missing. -OR- Some photos are missing. The printer be a physical problem with the HP Photosmart 8400 series User's Guide 61
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    Remove the password from the memory card using the same software you used to store the password. 4. Remove the memory card and reinsert it in the printer memory card slot. 5. Try printing again. Error message: For more information, see Deciding which photos to print. 62 HP Photosmart 8400 series
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    to free up space or retake the photo. Proof sheet errors Before contacting Customer Care, read this section for troubleshooting tips or go to the online support services at www.hp.com/support. Error with the printed side facing down. 2. Try scanning again. HP Photosmart 8400 series User's Guide 63
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    below one of the icons in the lower left corner of the proof sheet. The printer will print the number of all the photos you selected. Error message: Layout not selected this section for troubleshooting tips or go to the online support services at www.hp.com/support. 64 HP Photosmart 8400 series
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    help for the embedded web server. Error message: HP Instant Share service not set up. The printer encountered a problem when HP Instant Share button pressed. Try the following: Go to the computer, insert the print software CD, and install HP Instant Share. HP Photosmart 8400 series User's Guide
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    . Check to make sure the Ethernet cable is properly connected to the Ethernet port and the network. If your network requires you to use a proxy IP address, you need to access the embedded web server to set the proxy server settings. See Using the embedded web server. 66 HP Photosmart 8400 series
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    Customer Care If you have a problem, follow these steps: 1. Check the documentation that came with the printer. - Quick Start booklet: The HP Photosmart 8400 series Quick Start booklet explains how to set up the printer and print your first photo. - User's Guide: The User's Guide is the book you are
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    Chapter 8 United Kingdom should go to www.hp.com/support to access phone support numbers in their country/region. 68 HP Photosmart 8400 series
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    computer monitor. ● Answers to the following questions: - Has the situation you are calling about happened before? Can you recreate the situation? - Did you install any new hardware or software on the computer around the time that the situation occurred? HP Photosmart 8400 series User's Guide 69
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    Chapter 8 70 HP Photosmart 8400 series
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    The instructions below describe how to install the HP Photosmart 8400 series printer in an ethernet (wired) network. A wired setup allows the printer to communicate to computers through a router, hub, or switch. Broadband Internet access is required in order to take full advantage of the printer
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    following network configurations support the printer. Determine the type of network configuration you have, then see Connecting the printer to the network and Installing the printer software on a Windows computer or Installing the printer software on a Macintosh for instructions on connecting your
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    software on a Windows computer or Installing the printer software on a Macintosh. To connect the printer to the network 1. Connect the ethernet cable to the back of the printer. 2. Connect the ethernet cable to an empty port on the hub, router, or switch. HP Photosmart 8400 series User's Guide
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    to print to the Photosmart 8400 series printer. After the installation, printing is identical to printing through a USB connection. Tip Do not use the Windows Add Printer control panel utility to install the printer software. You must use the HP installer to install the printer on a network properly
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    the specific HP Photosmart 8400 series printer you want to install. If the Check Cable Connection screen appears, do this: a. Follow the onscreen instructions, then select Specify a printer by address, then click Next. b. On the Specify Printer screen, enter the Hardware Address (MAC) number listed
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    , then click Save. d. Select the HP Photosmart 8400 series printer in the Select Printer window, then click Utilities. e. Follow the onscreen instructions to register the printer. Note Some browsers may not work with the online registration. If you encounter problems, either try another browser or
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    Select Network, then press OK. 4. Select Print detailed report, then press OK. To view a summary of network settings 1. Press Menu on the printer. 2. Select Tools, then press OK. 3. Select Network, then press OK. 4. Select Display summary, then press OK. HP Photosmart 8400 series User's Guide 77
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    Appendix a 78 HP Photosmart 8400 series
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    : using front camera port Microsoft Internet Explorer - 5.5 or later Printer specifications Category Connectivity Specifications USB: Microsoft Windows 98, 2000 Professional, ME, XP Home, and XP Professional; Mac OS X 10.1 through 10.3 Ethernet HP Photosmart 8400 series User's Guide 79
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    bit uncompressed/packbits/1D Huffman Photo paper 10 x 15 cm (4 x 6 inches) Photo paper with tab 10 x 15 cm with 1.25 cm tab (4 x 6 inches with 0.5 inch tab) Index cards 10 x 15 cm (4 x 6 inches L-size with tab, 90 x 127 mm with 12.5 mm tab (3.5 x 5 inches with 0.5 inch tab) HP Photosmart 8400 series
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    Image file formats earlier in table. Saving: All file formats Main tray 76 x 127 mm to 216 x 356 mm (3 x 5 inches to 8.5 x 14 inches) Photo tray 10 x 15 cm (4 x 6 inch) and Hagaki Out tray All supported sizes HP Photosmart 8400 series User's Guide 81
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    OS X 10.1 through 10.3 HP recommends that the USB cable be less than 3 meters (10 feet) in length Microsoft Windows 98, 2000 Professional, ME, XP Home, and XP Professional Mac OS X 10.1 through 10.3 An RJ-45 Ethernet cable Motion JPEG AVI Motion-JPEG QuickTime MPEG-1 82 HP Photosmart 8400 series
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    28 print cartridges, choosing 18 printing 31 red eye removal 27 saving to computer 37 selecting for print 26 sepia tones 28 solarize effect 28 supported file formats 20 viewing 25 zooming 28 PictBridge cameras camera port 35 print cartridges aligning 47 HP Photosmart 8400 series User's Guide 83
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    27 SmartMedia 20 software HP Image Zone 41 HP Instant Share 41 print driver 41 specifications 79 storing photo paper 49 print cartridges 20, 49 printer 49 system requirements 79 T test page 46 thumbnails, printing 25 TIFF file format 20 trays, paper 4 troubleshooting Customer Care 67 error
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    . For further information, contact: Hewlett-Packard Company, Manager of Corporate Product installation. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instructions help. LED indicator statement The display LEDs meet the requirements
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HP Photosmart 8400 series User's Guide
English