HP Photosmart All-in-One Printer - B109 User Guide - Page 79

Solution 2: Contact HP support, Incompatible printhead, Ink alert, CAUTION

Get HP Photosmart All-in-One Printer - B109 PDF manuals and user guides View all HP Photosmart All-in-One Printer - B109 manuals
Add to My Manuals
Save this manual to your list of manuals

Page 79 highlights

If it appears that you are using the correct ink cartridges, proceed to the next solution. For more information, see: • "Order ink supplies" on page 46 • "Replace the cartridges" on page 44 Cause: The indicated ink cartridges were not intended for use in this product as it was currently configured. If this did not solve the issue, try the next solution. Solution 2: Contact HP support Solution: Contact HP support for service. Go to: www.hp.com/support. If prompted, choose your country/region, and then click Contact HP for information on calling for technical support. Cause: The ink cartridges were not intended for use in this product. Incompatible printhead Solution: Contact HP support for service. Go to: www.hp.com/support. If prompted, choose your country/region, and then click Contact HP for information on calling for technical support. Cause: The printhead was not intended for use in this product, or it was damaged. Ink alert Solution: When you receive an Ink Alert message, you do not need to replace the indicated ink cartridge. However, the amount of ink might be low enough to cause poor print quality. Follow any prompts on the display to continue. CAUTION: HP recommends that you do not remove an ink cartridge until a replacement is ready to install. If you have installed a refilled or remanufactured cartridge, or a cartridge that has been used in another product, the ink level indicator might be inaccurate or unavailable. Ink level warnings and indicators provide estimates for planning purposes only. When you receive an ink alert message, consider having replacement ink cartridges available to avoid possible printing delays. You do not need to replace the ink cartridges until print quality becomes unacceptable. For more information, see: "Replace the cartridges" on page 44 Solve a problem Errors 77

  • 1
  • 2
  • 3
  • 4
  • 5
  • 6
  • 7
  • 8
  • 9
  • 10
  • 11
  • 12
  • 13
  • 14
  • 15
  • 16
  • 17
  • 18
  • 19
  • 20
  • 21
  • 22
  • 23
  • 24
  • 25
  • 26
  • 27
  • 28
  • 29
  • 30
  • 31
  • 32
  • 33
  • 34
  • 35
  • 36
  • 37
  • 38
  • 39
  • 40
  • 41
  • 42
  • 43
  • 44
  • 45
  • 46
  • 47
  • 48
  • 49
  • 50
  • 51
  • 52
  • 53
  • 54
  • 55
  • 56
  • 57
  • 58
  • 59
  • 60
  • 61
  • 62
  • 63
  • 64
  • 65
  • 66
  • 67
  • 68
  • 69
  • 70
  • 71
  • 72
  • 73
  • 74
  • 75
  • 76
  • 77
  • 78
  • 79
  • 80
  • 81
  • 82
  • 83
  • 84
  • 85
  • 86
  • 87
  • 88
  • 89
  • 90
  • 91
  • 92
  • 93
  • 94
  • 95
  • 96
  • 97
  • 98
  • 99
  • 100
  • 101
  • 102
  • 103
  • 104
  • 105
  • 106
  • 107
  • 108
  • 109
  • 110
  • 111
  • 112
If it appears that you are using the correct ink cartridges, proceed to the next solution.
For more information, see:
•
“
Order ink supplies” on page 46
•
“
Replace the cartridges” on page 44
Cause:
The indicated ink cartridges were not intended for use in this product as it
was currently configured.
If this did not solve the issue, try the next solution.
Solution 2: Contact HP support
Solution:
Contact HP support for service.
Go to:
www.hp.com/support
.
If prompted, choose your country/region, and then click
Contact HP
for information
on calling for technical support.
Cause:
The ink cartridges were not intended for use in this product.
Incompatible printhead
Solution:
Contact HP support for service.
Go to:
www.hp.com/support
.
If prompted, choose your country/region, and then click
Contact HP
for information
on calling for technical support.
Cause:
The printhead was not intended for use in this product, or it was damaged.
Ink alert
Solution:
When you receive an Ink Alert message, you do not need to replace the
indicated ink cartridge. However, the amount of ink might be low enough to cause
poor print quality. Follow any prompts on the display to continue.
CAUTION:
HP recommends that you do not remove an ink cartridge until a
replacement is ready to install.
If you have installed a refilled or remanufactured cartridge, or a cartridge that has
been used in another product, the ink level indicator might be inaccurate or
unavailable.
Ink level warnings and indicators provide estimates for planning purposes only. When
you receive an ink alert message, consider having replacement ink cartridges
available to avoid possible printing delays. You do not need to replace the ink
cartridges until print quality becomes unacceptable.
For more information, see:
“
Replace the cartridges” on page 44
Errors
77
Solve a problem